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Mercure Hotel Atrium Braunschweig

Certificate of Excellence
Berliner Platz 3, 38102 Braunschweig, Lower Saxony, Germany
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Mercure Hotel Atrium Braunschweig
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241 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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Liverpool, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location could be a bit of a problem as it's a mile or so from the city centre and the walk isn't the most scenic in the world. But for some people that might be an advantage as you don't get the noise that can be expected in city centres at night. And the location - right opposite the... More 

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Esbjerg
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 3, 2015

Spent 2 nights in this hotel, and overall we are VERY satisfied. Nice location - just across from the trainstation, and 10-15 minutes walk from the main square of Braunschweig with a very nice athmosphere. A couple of letdowns, though; the wifi which is highly praised in other reviews simply didn't reach our room - we were in the far... More 

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Ghent, Belgium
Contributor
13 reviews 13 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 26, 2015

I stayed here for 2 nights for an academic meeting. The hotel was satisfactory in all categories, the staff is helpful and friendly. The room was clean, with a comfortable bed. The hotel is right next to the station, which is very practical. Despite this, there is hardly any sound at night. The center of Braunschweig is just a 15-20... More 

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Senior Contributor
21 reviews 21 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 25, 2015

A very nice hotel. Well kept & has the look of a 5*. Rooms are nice. Very warm. Heating & air con in rooms. Ideal location opp the station. Cant fault it. Staff seems nice. Needed a late check out last minute but they couldnt accomodate so make dure you request this on arrival. Overall great.

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London, United Kingdom
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 20, 2014

I stayed here on a business trip last week. The room was clean and very quiet, this was very important to me. The curtains were properly light tight as well. Other guests also commented on how quiet the hotel was. The free wifi wasn't good. I was able to make audio skype calls but video was a bit challenging. There... More 

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Nuneaton, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed December 14, 2014

Location ideal if arriving by train. Single quiet room, small but adequate. Clean and comfy bed. Good sized bathroom with excellent shower. Appreciated the tea and coffee making facilities, excellent Wifi reception in room. I did not have breakfast in the hotel but an evening meal in the bar area, which was very very good and also reasonably priced. Reception... More 

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Kaunas, Lithuania
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 20, 2014

We stayed here on the way to Hannover. Room was extremelly good, big bathroom and nice towels. Breakfast food was amazing - 4 different hot dishes, many cereals, fresh fruits, baked goods and cheeses and meats. Just one minus - coffee was tasteles. Other than that all service was very good.

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Peterborough
Top Contributor
67 reviews 67 reviews
20 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed September 24, 2014

We had stayed here before, so chose this to break our journey. Difficult to get to because of roadworks on the approach to the town. Reception was poor with arrogant and unhelpful staff. Despite 30 days notice of the booking were allocated a single room which was converted to a double by the addition of another duvet. Bed size therefore... More 

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Sorrentino_Mario, General Manager at Mercure Hotel Atrium Braunschweig, responded to this review

Dear „YeOldOne“, Thank you for taking the time to write a review about our hotel. We are sorry to hear, that we did not meet your expectations. Our standard double bed rooms are equipped with queen size beds. Only our Privilege rooms have king size beds. We have taken your remarks about our staffs’ attitude very seriously and will work... More 

Sao Jose Dos Campos, Brazil
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed September 24, 2014

Nice location, just in front of the Braunschweig Central Station. But I got a long queue to do check-out. The room was clean and quite, but very small. At least, it was the first time in an Accorhotel that the Manager left in the room a complimentary refreshment and fruits, because of the LeClub status.

Review collected in partnership with Mercure Hotels

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Sorrentino_Mario, Manager at Mercure Hotel Atrium Braunschweig, responded to this review

Dear "FAAlmeida", Thank you for taking the time to share your feedback. If you prefer a large room, we recommend one of our spacious privilege rooms. We hope to welcome you back to our hotel very soon! Sincerely, Mario Sorrentino - General Manager - More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 8, 2014

The hotel was nice, clean and modern. There was an elevator, which was a nice plus. The rooms were a bit warm and there was no air conditioning, which is common in Germany. There was an atrium outside our room, so until everybody left, there was a bit of noise. The staff was friendly and polite.

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