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NH Wiesbaden

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Aukamm Allee, 31 | Bierstadt, D-65191 Wiesbaden, Hesse, Germany (Formerly NH Aukamm Wiesbaden)
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NH Wiesbaden
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201 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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    (201)
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    (46)
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Hyderabad, India
Level Contributor
32 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for one night ...smooth check in ...but room service and other enquiries were not attended in time ....The staff strength is thin ....Good bed ....neat and clean rooms....Good views from balconies in higher floors ..rooms are bit small ....Breakfast spread is limited for veg people

Was this review helpful? Yes
Fabian S, Manager at NH Wiesbaden, responded to this review

Dear 123RamMenons, thank you for your feedback here on Tripadvisor. It was a pleasure to read that you enjoyed your stay overall. We will analyze the mentioned points to increase the service levels! With best regards Fabian Sempf General Manager NH Wiesbaden & NH Bingen More 

Istanbul
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed there during June 14-16 for visiting Messe. Actually when you stay there, no need to stay in Frankfurt center because during exhibitions period hotels are so expensive. NH Wiesbaden is a very good hotel. The rooms are big enough, clean, has free wi-fi and has balcony which is nice for smokers like me. Staff was helpful. Location to... More 

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Fabian S, Manager at NH Wiesbaden, responded to this review

Dear ayferbegum, thank you for your feedback here on Tripadvisor. It was a pleasure to read that you enjoyed your stay. Our breakfast is not the cheapest in town but we offer a great choice of food and drinks - focused on healthy and fresh products. So we are sure that we offer a real good price - value. Hopeful... More 

Bay Area, California
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My coworker and I were in Frankfurt for a fair. With hotel prices skyrocketing to 3x normal prices, I tend to stay out in towns like Wiesbaden bc of the price and charm. This is the first time I stayed at this hotel and overall it was pretty nice. The front staff was pretty friendly, but I felt they had... More 

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Fabian S, Manager at NH Wiesbaden, responded to this review

Dear theycallmearex, thank you for your feedback here on Tripadvisor. It was a pleasure to read that you enjoyed your stay here. And also it was a pleasure to read that our staff members where very friendly - and we will keep on working that they trasmit a real "feel home" atmosphere to our guests. With kind regards! Fabian Sempf... More 

Tokyo, Japan
Level Contributor
71 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed May 23, 2015

Chose this hotel due to no reasonably priced options available in Frankfurt. Location seems to be in a residential area, which would be inconvenient without a car. Underground parking garage has a limited number of spaces and was full so had to park on the street. No major complaints about the room. Although somewhat old, it was spacious and the... More 

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Fabian S, Manager at NH Wiesbaden, responded to this review

Dear WHCharlie, thank you for your feedback here on Tripadvisor. It was a pleasure to read that you was satisfied with your room and the other facilities in our hotel. After a change of our hotelsoftware we need to adapt our duty roster and have to improve some processes. I am sorry that you where affected from this changes -... More 

Amsterdam, The Netherlands
Level Contributor
109 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
2 of 5 stars Reviewed May 18, 2015

NH is located in a quite and green suburb of Wiesbaden, appr. 15 km. from the highway. The room is comfortable and well designed. However that's all the hotel has to offer. The restaurant can hardly been seen as such. A limited menu and an unpleasant one-person staff. On my request for a winelist, he informed me that he could... More 

Was this review helpful? Yes 1
Fabian S, Manager at NH Wiesbaden, responded to this review

Dear bert_janmaat, thank you for your feedback here on Tripadvisor. I am sorry that you were not satisfied with our service mentality. Can you please provide me (f.sempf@nh-hotels.com) your stay date to check our duty roster which colleague was on duty?! Normally the staff behaviour is one of our best rated points of this hotel and I like to clarify... More 

Belgium
1 review
5 of 5 stars Reviewed December 15, 2014

We stayed for 2 night at the hotel and had a very good time. The staff was really friendly. Our room was excellent, we had a renovated suite with a separate sitting area. We ordered roomservice wich was verf tasty and quick. Breakfast was more than ok en continuously refilled. We would defenitly come again!

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Fabian S, Manager at NH Wiesbaden, responded to this review

Dear Inne T, thank you for your feedback here on Tripadvisor. I will forward your excellent voting and feedbacks over our service values and our friendly staff to all of my departments. It was a great pleasure for me to read that you had enjoyed your stay so much! Hopefully to welcome you soon again here in the NH Wiesbaden!... More 

Bielefeld, Germany
Level Contributor
41 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed November 30, 2014

Spent a brief 1 night, had a decent room one of the larger 007 rooms, nice fo4r a single night just visiting the xmas markets, will return and recommend the 007 size rooms but cannot comment on the others.

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Fabian S, Manager at NH Wiesbaden, responded to this review

Dear Tuggster, thank you for your posting here on Tripadvisor. I am also happy to read that you were happy here. I hope that I can welcome you soon back again and that you can check all our other service areas to receive a 4 or 5 point rating next time. Wiesbaden itself but also the whole area have enough... More 

Leidschendam, The Netherlands
2 reviews
4 of 5 stars Reviewed September 27, 2014

So we arrived at 2200h. I called at 1900 saying we'd be late. A very non-interested receptionist did not give any clue as to knowing whoI was, even though I mentioned my name. Then when we arrived she was very surprised I reserved two rooms. She only had a reservation for one. If perhaps I made the reservation in another... More 

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Fabian S, Manager at NH Wiesbaden, responded to this review

Dear 362sammy, thank you for your feedback here on Tripadvisor. I am really sorry that the check in process has not worked very well. I will speak with my team members and the department head to clarify that a feedback like yours is not acceptable. And off course I wil speak really serious to them but will fire nobody. I... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed September 18, 2014

How is this a 4 star hotel? Eek the AC doesn't work. The rooms are old, stinky, stained and just yuck. The hotel spends all $$ on the front reception area. The rest of the hotel is a 2 star hotel. If you're fine with a 2 star quality hotel, you'll be happy. Otherwise look elsewhere. Pros- rooms are big.... More 

Was this review helpful? Yes 3
Fabian S, Manager at NH Wiesbaden, responded to this review

Dear Texasmomx2, thank you for your voting here on Tripadvisor. I am sorry that our room product didn´t match your expectations. We allready started and finisehd several ations to renovate our whole product but your feedback shows me that we still have to walk another mile on this way. I hope that we get a seconde chance one day to... More 

Munich, Germany
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed September 18, 2014

The NH Wiesbaden Aukamm Alllee is close to the "Kurpark" (spa gardens) of Wiesbaden where you can relax, where you can do a short boat trip, or where you just can walk to the wonderful city center of Wiesbaden, including "Kurhaus", theater, famous gamling casino, and many nice restaurants with outside sitting. Also the "Kochbrunnen" (hot, drinkable, mineral water) is... More 

Was this review helpful? Yes 1
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