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BEST WESTERN Macrander Hotel Frankfurt/Kaiserlei

4.0 of 5 Strahlenberger Strasse 12, 63067 Offenbach, Hesse, Germany (Formerly Novotel Frankfurt Offenbach)
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BEST WESTERN Macrander Hotel Frankfurt/Kaiserlei
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64 reviews from our community

Traveler rating
    25
    26
    12
    0
    1
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2
12
6
41
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mumbai, India
Contributor
16 reviews 16 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Rooms are nice and staff is very friendly and cooperative. Restaurant in hotel serves God breakfast and offers choice of vegetarian food. Best part is it is close to Kaiserlei station and close to all major offices. Overall hotel is cozy and comfortable. It offers good gym and spa to relax. Best part of the hotel was that small eatables... More 

Was this review helpful? Yes 1
Northeim, Germany
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was here for a seminar of our company. The meeting rooms were spacious and very good to work in, also the friendly staff made sure that everything went according to our needs. The rooms are spacious and calm. I had a very good night in it. And the breakfast is really good. as a lot of fellow travelers also... More 

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Herent, Belgium
Top Contributor
136 reviews 136 reviews
56 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed December 19, 2014

Due to a meeting at Siemens HQ, we stayed in the Best Western and it's a good choice. No fuzz and when I checked the shower (after arriving on my motorbike in the winter) I noticed the shower had the same pod as the Ibis hotels. The room had two separate beds but I was to tired (and cold) to... More 

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Dusseldorf, Germany
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 7, 2014

This hotel was better than I remembered it. I recommend it for a short stay. The lobby is large and leads to the bar area. There is free hot apple punch, apples and snacks for all guests. There is also a computer with printer and Internet for guests. The rooms are standard and clean. The TV is a bit small... More 

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Rishon Lezion, Israel
Contributor
16 reviews 16 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 4, 2014

Stayed for 5 days during a business trip. The hotel was already paid for by my company so only had to give the voucher during check in, which was easy and fast with courteous staff. The room was very spacious with two double beds, flat-screen tv, a kettle with some coffee/tea packets and nice bathroom (see pictures). The wi-fi signal... More 

Was this review helpful? Yes 2
Accra, Ghana
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 11, 2014 via mobile

Oh no! I arrive at quarter past six in the morning in the Kaiserlei Asphalt Desert in Offenbach. The scenery is ugly and the Hotel looks like an old shoebox. I start worrying about the next couple of days. At least, the Hotel is close to the offices of several multinational companies - that is also why I ended up... More 

Was this review helpful? Yes 1
Houston, Texas
Top Contributor
72 reviews 72 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed March 1, 2014

I was here for the work week for meetings in Offenbach. It is convenient walking distance to the both the companies around that area, as well as the Offenbach Kaiserlei station. The food at the restaurant was not the greatest, but they were accommodating for large groups and had room for meetings and gatherings. Because it is so easy to... More 

Was this review helpful? Yes 1
BEST WESTERN Ma... F, Verkaufsleiter at BEST WESTERN Macrander Hotel Frankfurt/Kaiserlei, responded to this review

Dear NCTexan2011, thank you very much for your feedback regarding your recent stay at our property. Your business is very important to us and we value your kind words. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We... More 

Nomad
Senior Contributor
40 reviews 40 reviews
32 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed December 7, 2013

Overall - Pleasant. Wifi connection and inter staff communication could be better. Housekeeping didn't know that I had checked in earlier and opened my door while I was in my room the 1st day. Service - English speaking staffs and generally good service throughout my 2nights stay. Location - 15-25mins by taxi from the airport. But the U-bahn station is... More 

Was this review helpful? Yes 1
BEST WESTERN Ma... F, Front Office Management at BEST WESTERN Macrander Hotel Frankfurt/Kaiserlei, responded to this review

Dear Maxim, Thank you for your words regarding your recent stay at our property. I would like to apologize for not exceeding your expectations entirely. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for you in the future. I hope that you... More 

Warsaw, Poland
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 7, 2013

This hotel is quite dated, interiors are tired and not very pleasant. There is no air-conditioning, what is a huge disadvantage in summer especially that it's on the landing/starting path to Frankfurt airport, so it's hard to sleep with open window, due to noise. I was upgraded to the top floor due to Best Western Reward Platinum, but it's even... More 

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Monroe, Washington
Contributor
18 reviews 18 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 11, 2013

The staff was very friendly and helpful. They were willing to help with German word pronunciation. They answered my million, "Was ist das" questions with a smile! I loved the buffet breakfast each morning. The staff were even nice when I asked for ice in my water bottles a couple of times a day. The staff even greeted us by... More 

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BEST WESTERN Ma... F, Front Office Management at BEST WESTERN Macrander Hotel Frankfurt/Kaiserlei, responded to this review

Once more we want to thank you for staying with us and for your great feedback regarding your stay. We will forward your kind words to our entire team and are looking forward to seeing you soon, during your next stay in the Frankfurt area. BEST regards Romy Goroll More 

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Additional Information about BEST WESTERN Macrander Hotel Frankfurt/Kaiserlei

Address: Strahlenberger Strasse 12, 63067 Offenbach, Hesse, Germany (Formerly Novotel Frankfurt Offenbach)
Phone Number:
Location: Germany > Hesse > Offenbach
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Macrander Hotel Frankfurt/Kaiserlei 4*
Number of rooms: 127
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Also Known As:
Offenbach Best Western

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