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BEST WESTERN Macrander Hotel Frankfurt/Kaiserlei

4.0 of 5 Strahlenberger Strasse 12, 63067 Offenbach, Hesse, Germany (Formerly Novotel Frankfurt Offenbach)
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BEST WESTERN Macrander Hotel Frankfurt/Kaiserlei
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BEST WESTERN Macrander Hotel Frankfurt/Kaiserlei
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55 reviews from our community

Traveler rating
    22
    21
    11
    0
    1
See reviews for
2
11
6
33
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rishon Lezion, Israel
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 4, 2014

Stayed for 5 days during a business trip. The hotel was already paid for by my company so only had to give the voucher during check in, which was easy and fast with courteous staff. The room was very spacious with two double beds, flat-screen tv, a kettle with some coffee/tea packets and nice bathroom (see pictures). The wi-fi signal... More

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Accra, Ghana
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 11, 2014 via mobile

Oh no! I arrive at quarter past six in the morning in the Kaiserlei Asphalt Desert in Offenbach. The scenery is ugly and the Hotel looks like an old shoebox. I start worrying about the next couple of days. At least, the Hotel is close to the offices of several multinational companies - that is also why I ended up... More

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Houston, Texas
Top Contributor
58 reviews 58 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 1, 2014

I was here for the work week for meetings in Offenbach. It is convenient walking distance to the both the companies around that area, as well as the Offenbach Kaiserlei station. The food at the restaurant was not the greatest, but they were accommodating for large groups and had room for meetings and gatherings. Because it is so easy to... More

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BEST WESTERN Ma... F, Verkaufsleiter at BEST WESTERN Macrander Hotel Frankfurt/Kaiserlei, responded to this review

Dear NCTexan2011, thank you very much for your feedback regarding your recent stay at our property. Your business is very important to us and we value your kind words. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We... More

Nomad
Senior Contributor
35 reviews 35 reviews
32 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed December 7, 2013

Overall - Pleasant. Wifi connection and inter staff communication could be better. Housekeeping didn't know that I had checked in earlier and opened my door while I was in my room the 1st day. Service - English speaking staffs and generally good service throughout my 2nights stay. Location - 15-25mins by taxi from the airport. But the U-bahn station is... More

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BEST WESTERN Ma... F, Front Office Management at BEST WESTERN Macrander Hotel Frankfurt/Kaiserlei, responded to this review

Dear Maxim, Thank you for your words regarding your recent stay at our property. I would like to apologize for not exceeding your expectations entirely. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for you in the future. I hope that you... More

Warsaw, Poland
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 7, 2013

This hotel is quite dated, interiors are tired and not very pleasant. There is no air-conditioning, what is a huge disadvantage in summer especially that it's on the landing/starting path to Frankfurt airport, so it's hard to sleep with open window, due to noise. I was upgraded to the top floor due to Best Western Reward Platinum, but it's even... More

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Monroe, Washington
Contributor
18 reviews 18 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 11, 2013

The staff was very friendly and helpful. They were willing to help with German word pronunciation. They answered my million, "Was ist das" questions with a smile! I loved the buffet breakfast each morning. The staff were even nice when I asked for ice in my water bottles a couple of times a day. The staff even greeted us by... More

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BEST WESTERN Ma... F, Front Office Management at BEST WESTERN Macrander Hotel Frankfurt/Kaiserlei, responded to this review

Once more we want to thank you for staying with us and for your great feedback regarding your stay. We will forward your kind words to our entire team and are looking forward to seeing you soon, during your next stay in the Frankfurt area. BEST regards Romy Goroll More

Lompoc, California
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 8, 2013

Stayed here 9 days and the staff, service and food have been fabulous! Extensive breakfast bar and theme nights for dinner kept us eating more than half our meals at the hotel. Easy access from A661, and into Frankfurt / airport. Rooms comfortable and modern, bathroom recently remodeled, easy internet access and two elevators mean no waiting to get anywhere.... More

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BEST WESTERN Ma... F, General Manager at BEST WESTERN Macrander Hotel Frankfurt/Kaiserlei, responded to this review

Dear Joebubba42, thanks a lot for your nice feedback. We really appreciate that. We hope to see you again soon. Best regards Marek Kvasnicak General Manager More

Rabat, Malta
1 review
4 of 5 stars Reviewed December 5, 2012

Hotel is central, close to the S-Bahn and very accessible. Hotel staff was professional, friendly and could communicate well in English. The hotel is very well kept and the rooms are modern and very clean. The sweet treat was also nice. The choice for breakfast was big but I was tight with time to check this out well, however what... More

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Reading
Top Contributor
149 reviews 149 reviews
73 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed November 10, 2012

Smart, clean and efficient with fast internet and very close to the S-Bahn Kaiserlei (and the German weather centre if you need a forecast!). There is a gym but I did not try this. A minor criticism was that breakfast was over complicated (too many little, fancy dishes) with not enough tables. For an informal, tasty meal with good apfelwein... More

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Tamworth, United Kingdom
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed September 13, 2012

This is a hotel that I have used on a number of occasions. Rooms, bathrooms, reception, bar area, breakfast and checkout all first class. BUT and I say this knowing that it won't bother everyone. The restaurant is only open Monday to Thursday. Now, if there were plenty of decent eateries within easy walking distance of the hotel it wouldn't... More

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Additional Information about BEST WESTERN Macrander Hotel Frankfurt/Kaiserlei

Address: Strahlenberger Strasse 12, 63067 Offenbach, Hesse, Germany (Formerly Novotel Frankfurt Offenbach)
Phone Number:
Location: Germany > Hesse > Offenbach
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Macrander Hotel Frankfurt/Kaiserlei 4*
Number of rooms: 127
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Also Known As:
Offenbach Best Western

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