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All 27 Offenbach hotels

BEST WESTERN Macrander Hotel Frankfurt/Kaiserlei

4.0 of 5 Hotel   |   Strahlenberger Strasse 12, 63067 Offenbach, Hesse, Germany (Formerly Novotel Frankfurt Offenbach)
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BEST WESTERN Macrander Hotel Frankfurt/Kaiserlei
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Ranked #1 of 27 hotels in Offenbach
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48 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Dutch first
  • English first
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English first
Houston, Texas
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 1, 2014

I was here for the work week for meetings in Offenbach. It is convenient walking distance to the both the companies around that area, as well as the Offenbach Kaiserlei station. The food at the restaurant was not the greatest, but they were accommodating for large groups and had room for meetings and gatherings. Because it is so easy to... More

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BEST WESTERN Ma... F, Verkaufsleiter at BEST WESTERN Macrander Hotel Frankfurt/Kaiserlei, responded to this review

Dear NCTexan2011, thank you very much for your feedback regarding your recent stay at our property. Your business is very important to us and we value your kind words. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We... More

Nomad
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 7, 2013

Overall - Pleasant. Wifi connection and inter staff communication could be better. Housekeeping didn't know that I had checked in earlier and opened my door while I was in my room the 1st day. Service - English speaking staffs and generally good service throughout my 2nights stay. Location - 15-25mins by taxi from the airport. But the U-bahn station is... More

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BEST WESTERN Ma... F, Front Office Management at BEST WESTERN Macrander Hotel Frankfurt/Kaiserlei, responded to this review

Dear Maxim, Thank you for your words regarding your recent stay at our property. I would like to apologize for not exceeding your expectations entirely. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for you in the future. I hope that you... More

Warsaw, Poland
Contributor
15 reviews 15 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 7, 2013

This hotel is quite dated, interiors are tired and not very pleasant. There is no air-conditioning, what is a huge disadvantage in summer especially that it's on the landing/starting path to Frankfurt airport, so it's hard to sleep with open window, due to noise. I was upgraded to the top floor due to Best Western Reward Platinum, but it's even... More

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Monroe, Washington
Contributor
18 reviews 18 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 11, 2013

The staff was very friendly and helpful. They were willing to help with German word pronunciation. They answered my million, "Was ist das" questions with a smile! I loved the buffet breakfast each morning. The staff were even nice when I asked for ice in my water bottles a couple of times a day. The staff even greeted us by... More

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BEST WESTERN Ma... F, Front Office Management at BEST WESTERN Macrander Hotel Frankfurt/Kaiserlei, responded to this review

Once more we want to thank you for staying with us and for your great feedback regarding your stay. We will forward your kind words to our entire team and are looking forward to seeing you soon, during your next stay in the Frankfurt area. BEST regards Romy Goroll More

Lompoc, California
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 of 5 stars Reviewed August 8, 2013

Stayed here 9 days and the staff, service and food have been fabulous! Extensive breakfast bar and theme nights for dinner kept us eating more than half our meals at the hotel. Easy access from A661, and into Frankfurt / airport. Rooms comfortable and modern, bathroom recently remodeled, easy internet access and two elevators mean no waiting to get anywhere.... More

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BEST WESTERN Ma... F, General Manager at BEST WESTERN Macrander Hotel Frankfurt/Kaiserlei, responded to this review

Dear Joebubba42, thanks a lot for your nice feedback. We really appreciate that. We hope to see you again soon. Best regards Marek Kvasnicak General Manager More

Rabat, Malta
1 review
4 of 5 stars Reviewed December 5, 2012

Hotel is central, close to the S-Bahn and very accessible. Hotel staff was professional, friendly and could communicate well in English. The hotel is very well kept and the rooms are modern and very clean. The sweet treat was also nice. The choice for breakfast was big but I was tight with time to check this out well, however what... More

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Reading
Top Contributor
112 reviews 112 reviews
64 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed November 10, 2012

Smart, clean and efficient with fast internet and very close to the S-Bahn Kaiserlei (and the German weather centre if you need a forecast!). There is a gym but I did not try this. A minor criticism was that breakfast was over complicated (too many little, fancy dishes) with not enough tables. For an informal, tasty meal with good apfelwein... More

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Tamworth, United Kingdom
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed September 13, 2012

This is a hotel that I have used on a number of occasions. Rooms, bathrooms, reception, bar area, breakfast and checkout all first class. BUT and I say this knowing that it won't bother everyone. The restaurant is only open Monday to Thursday. Now, if there were plenty of decent eateries within easy walking distance of the hotel it wouldn't... More

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Bamberg, Germany
Top Contributor
54 reviews 54 reviews
24 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed August 25, 2012

We stayed here in August after our Rhine River cruise in August. The hotel was easy to find. Check in was quite easy. The receptionist who greeted us was super. She was very nice and provided us a lot of information about dining. We did choose to order pizza from downstairs (which was good). There was a surcharge for parking... More

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new york
2 reviews
5 of 5 stars Reviewed June 17, 2012

I am a BW employee stayed here last month, as I had a Transit in Frankfurt. The hotel is about a 10-15 minute train ride from the Airport, Take S-Bhan 8 or 9 to Kaiserlei stop. The lady at the front desk in the morning was wonderful in checking us in, gave us a great room, and made sure all... More

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Additional Information about BEST WESTERN Macrander Hotel Frankfurt/Kaiserlei

Also Known As:
Offenbach Best Western
Address: Strahlenberger Strasse 12, 63067 Offenbach, Hesse, Germany (Formerly Novotel Frankfurt Offenbach)
Location: Germany > Hesse > Offenbach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 27 hotels in Offenbach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Macrander Hotel Frankfurt/Kaiserlei 4*
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