We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 27 Offenbach hotels

BEST WESTERN Macrander Hotel Frankfurt/Kaiserlei

4.0 of 5 Hotel   |   Strahlenberger Strasse 12, 63067 Offenbach, Hesse, Germany (Formerly Novotel Frankfurt Offenbach)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save up to 30%
Save Saved
You added BEST WESTERN Macrander Hotel Frankfurt/Kaiserlei to your Saves list
BEST WESTERN Macrander Hotel Frankfurt/Kaiserlei
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
83%
Ranked #1 of 27 hotels in Offenbach
A recent review
5 of 5 stars reviewed 4 weeks ago
HujA_BoY Rishon Lezion, Israel
  • Overview
  • Reviews (54)
  • Photos (53)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (1)
  • Location
  • More
Write a Review

54 people have reviewed this hotel

Traveler rating
    22
    21
    10
    0
    1
See reviews for
2
11
6
32
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Rishon Lezion, Israel
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed for 5 days during a business trip. The hotel was already paid for by my company so only had to give the voucher during check in, which was easy and fast with courteous staff. The room was very spacious with two double beds, flat-screen tv, a kettle with some coffee/tea packets and nice bathroom (see pictures). The wi-fi signal... More

Was this review helpful? Yes 1
Accra, Ghana
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 11, 2014 via mobile

Oh no! I arrive at quarter past six in the morning in the Kaiserlei Asphalt Desert in Offenbach. The scenery is ugly and the Hotel looks like an old shoebox. I start worrying about the next couple of days. At least, the Hotel is close to the offices of several multinational companies - that is also why I ended up... More

Was this review helpful? Yes
Houston, Texas
Top Contributor
57 reviews 57 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 1, 2014

I was here for the work week for meetings in Offenbach. It is convenient walking distance to the both the companies around that area, as well as the Offenbach Kaiserlei station. The food at the restaurant was not the greatest, but they were accommodating for large groups and had room for meetings and gatherings. Because it is so easy to... More

Was this review helpful? Yes
BEST WESTERN Ma... F, Verkaufsleiter at BEST WESTERN Macrander Hotel Frankfurt/Kaiserlei, responded to this review

Dear NCTexan2011, thank you very much for your feedback regarding your recent stay at our property. Your business is very important to us and we value your kind words. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We... More

Nomad
Senior Contributor
29 reviews 29 reviews
27 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed December 7, 2013

Overall - Pleasant. Wifi connection and inter staff communication could be better. Housekeeping didn't know that I had checked in earlier and opened my door while I was in my room the 1st day. Service - English speaking staffs and generally good service throughout my 2nights stay. Location - 15-25mins by taxi from the airport. But the U-bahn station is... More

Was this review helpful? Yes
BEST WESTERN Ma... F, Front Office Management at BEST WESTERN Macrander Hotel Frankfurt/Kaiserlei, responded to this review

Dear Maxim, Thank you for your words regarding your recent stay at our property. I would like to apologize for not exceeding your expectations entirely. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for you in the future. I hope that you... More

Warsaw, Poland
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 7, 2013

This hotel is quite dated, interiors are tired and not very pleasant. There is no air-conditioning, what is a huge disadvantage in summer especially that it's on the landing/starting path to Frankfurt airport, so it's hard to sleep with open window, due to noise. I was upgraded to the top floor due to Best Western Reward Platinum, but it's even... More

Was this review helpful? Yes
Monroe, Washington
Contributor
18 reviews 18 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 11, 2013

The staff was very friendly and helpful. They were willing to help with German word pronunciation. They answered my million, "Was ist das" questions with a smile! I loved the buffet breakfast each morning. The staff were even nice when I asked for ice in my water bottles a couple of times a day. The staff even greeted us by... More

Was this review helpful? Yes
BEST WESTERN Ma... F, Front Office Management at BEST WESTERN Macrander Hotel Frankfurt/Kaiserlei, responded to this review

Once more we want to thank you for staying with us and for your great feedback regarding your stay. We will forward your kind words to our entire team and are looking forward to seeing you soon, during your next stay in the Frankfurt area. BEST regards Romy Goroll More

Lompoc, California
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 8, 2013

Stayed here 9 days and the staff, service and food have been fabulous! Extensive breakfast bar and theme nights for dinner kept us eating more than half our meals at the hotel. Easy access from A661, and into Frankfurt / airport. Rooms comfortable and modern, bathroom recently remodeled, easy internet access and two elevators mean no waiting to get anywhere.... More

Was this review helpful? Yes
BEST WESTERN Ma... F, General Manager at BEST WESTERN Macrander Hotel Frankfurt/Kaiserlei, responded to this review

Dear Joebubba42, thanks a lot for your nice feedback. We really appreciate that. We hope to see you again soon. Best regards Marek Kvasnicak General Manager More

Rabat, Malta
1 review
4 of 5 stars Reviewed December 5, 2012

Hotel is central, close to the S-Bahn and very accessible. Hotel staff was professional, friendly and could communicate well in English. The hotel is very well kept and the rooms are modern and very clean. The sweet treat was also nice. The choice for breakfast was big but I was tight with time to check this out well, however what... More

Was this review helpful? Yes
Reading
Top Contributor
140 reviews 140 reviews
69 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed November 10, 2012

Smart, clean and efficient with fast internet and very close to the S-Bahn Kaiserlei (and the German weather centre if you need a forecast!). There is a gym but I did not try this. A minor criticism was that breakfast was over complicated (too many little, fancy dishes) with not enough tables. For an informal, tasty meal with good apfelwein... More

Was this review helpful? Yes
Tamworth, United Kingdom
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed September 13, 2012

This is a hotel that I have used on a number of occasions. Rooms, bathrooms, reception, bar area, breakfast and checkout all first class. BUT and I say this knowing that it won't bother everyone. The restaurant is only open Monday to Thursday. Now, if there were plenty of decent eateries within easy walking distance of the hotel it wouldn't... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage BEST WESTERN Macrander Hotel Frankfurt/Kaiserlei, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN Macrander Hotel Frankfurt/Kaiserlei? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Macrander Hotel Frankfurt/Kaiserlei

Address: Strahlenberger Strasse 12, 63067 Offenbach, Hesse, Germany (Formerly Novotel Frankfurt Offenbach)
Phone Number:
Location: Germany > Hesse > Offenbach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Macrander Hotel Frankfurt/Kaiserlei 4*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Hotel.de, Orbitz, Priceline, Tingo, Despegar.com, HotelTravel.com, BookingOdigeoWL, Venere, Expedia and Otel so you can book your BEST WESTERN Macrander Hotel Frankfurt/Kaiserlei reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Offenbach Best Western

53 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (20)
Viewed
Dining (1)
Viewed
Other (19)

Management photos: Courtesy of the property manager

Viewed
All management photos (34)
Viewed
Hotel & grounds (10)
Viewed
Bathroom (2)
Viewed
Room/suite (9)
Viewed
Dining (3)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Offenbach with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Class
Number of rooms
127

Questions & Answers

Questions? Get answers from BEST WESTERN Macrander Hotel Frankfurt/Kaiserlei staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer