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All 27 Offenbach hotels

Sheraton Offenbach

4.0 of 5 Hotel   |   Berliner Strasse 111 | Am Buesing Palais, 63065 Offenbach, Hesse, Germany
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Sheraton Offenbach
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73%
Ranked #2 of 27 hotels in Offenbach
A recent review
4 of 5 stars reviewed 3 weeks ago
victoriahansen Perth, Australia
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212 people have reviewed this hotel

Traveler rating
    48
    105
    43
    11
    5
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10
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105
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Perth, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

A comfortably modern hotel in Offenbach, about 20mins from Frankfurt and a 10min walk to the Offenbach train station. The room was nice with comfortable beds and a nice new- looking bathroom. Free in-room wifi was available, something that is not always offered in German hotels. The hotel is located next to a nice park and has nice gardens. The... More

Was this review helpful? Yes
SheratonOffenbach, Personal Assistant to the General Manager and Human Resources at Sheraton Offenbach, responded to this review

Dear victoriahansen, Thank you so much for your high-rated feedback. Your time and your opinion are highly appreciated. I think you booked our special arrangement including our rich breakfast buffet as well as wifi, which is bookable on our website. We are glad that you enjoyed your stay at the Sheraton Offenbach Hotel. If there is anything esle that we... More

Sechelt, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our first day in Germany. We arrived after a 10 hour flight, took the train to Marktplatz Offenbach and easily found the Sheraton a very short walk from the Marktplatz station. The hotel is a modern building with nicely landscaped gardens. Our room was spacious and nicely equipped and very clean. The décor of the hotel is excellent.... More

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SheratonOffenbach, Personal Assistant to the General Manager and Human Resources at Sheraton Offenbach, responded to this review

Dear Porpoise07, Thank you for sharing your experiences about your last stay at the Sheraton Offenbach Hotel with us and other interested visitors on tripadvisor. It makes us really happy to read your lovely words about our hotel. If there is anything else that we can do to make your next stay with us even more comfortable, please let me... More

Frederiksvaerk, Denmark
Contributor
20 reviews 20 reviews
11 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here overnight after a missed flight, the restaurant made us dinner at 23.30. beautiful hotel, only 15 min. from the airport. rooms where clean and proberly the best bed we ever slept in. also the staff was absolutely top class.

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SheratonOffenbach, Personal Assistant to the General Manager and Human Resources at Sheraton Offenbach, responded to this review

Dear teangmo, Thank you for the great review of our hotel! Your time and your opinion are highly appreciated. We are glad that you enjoyed your stay. Maybe it was your first night at a Sheraton Hotel and therefore the first night in a Sheraton Sweet Sleeper Bed, that´s the reason for your comfortable sleep. It will be a pleasure... More

Sydney, Australia
Top Contributor
60 reviews 60 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is located outside the main city of Frankfurt but directly opposite a railway station to the city. The shopping centre is large and worth exploring. The area has mostlt lebanese eateries but notjing I could find with local German goods. There is no swimming pool. The big plus is wifi is included and works well.

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SheratonOffenbach, Personal Assistant to the General Manager and Human Resources at Sheraton Offenbach, responded to this review

Dear Pete R, Thank you very much for sharing your feedback about your last stay at the Sheraton Offenbach Hotel on Tripadvisor. You are right, we are not located in the centre of Frankfurt, but in the heart of Offenbach and there are some nice restaurants with good german food. It will be a pleasure to make some recommendation for... More

1 review
4 of 5 stars Reviewed June 17, 2014

The Sheraton Offenbach is a good and friendly service hotel in the center of Offenbach in walking distance to the river Main. You'll find a well equipped and professional acomodation. Rooms are spacious but may need some renovation in the near future. The personnel is very professional, friendly and guest oriented. You'll easily feel like being at home and receive... More

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SheratonOffenbach, Persönliche Assistentin der Direktion und Personalabteilung at Sheraton Offenbach, responded to this review

Dear Christoph O, We have been very pleased by your fantastic comment, which has been greatefully received. Thank you for taking the time. We take very much pride in your lovely praises about our service and it was fantastic to hear, that your felt well taken care off. Please rest assured that your feedback will be shared within the team!... More

Los Angeles, California
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 14, 2014

We stayed at this hotel two times, one at the beginning of our bus tour and one at the end. We had a welcome reception dinner. The food and service were good. The buffet breakfast was simple but tasty. The room was clean and comfortable. The staff was kind and very helpful. The front desk helped us to print our... More

Was this review helpful? Yes 1
SheratonOffenbach, Personal Assistant to the General Manager and Human Resources at Sheraton Offenbach, responded to this review

Dear 2Cubanas, Thank you for the great review of our hotel! Your time and your opinion are highly appreciated. We are glad that you enjoyed your stay at the Sheraton Offenbach Hotel and hope to see you again very soon. Warmest regards from Offenbach, Leokadia Wellner Personal Assistant to the General Manager and Human Resources More

Melbourne, Australia
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 9, 2014

Their was a mistake with my booking,but the front desk staff couldn't,t have been nicer and handled it with a smile.This was really appreciated as we,d traveled 30 hours and were exhausted.The rooms were Very clean and the breakfasts were wonderful.The location in Offenbach was great as there were shops and restaurants nearby and it was a 15 minute train... More

Was this review helpful? Yes 1
SheratonOffenbach, Personal Assistant to the General Manager and Human Resources at Sheraton Offenbach, responded to this review

Dear gregcronan, Thank you very much for sharing your experiences from your last stay at the Sheraton Offenbach Hotel with us. Your oppinion and your time are highly appreciated. It is a pleasure to get such a fantastic feedback and please rest assured that I have already shared it with the entire team to motivate it to give every time... More

Dubai, United Arab Emirates
Top Contributor
57 reviews 57 reviews
25 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed May 30, 2014

A perfectly acceptable hotel. The rooms are small, but modern and well appointed. The restaurant area is average and lacks any atmosphere. The bar is small and lacks any atmosphere. The service is courteous, professional and efficient. For business, this is a good option within its price range.

Was this review helpful? Yes
SheratonOffenbach, Personal Assistant to General Manager and Human Resources at Sheraton Offenbach, responded to this review

Dear David W, With warm greetings from Sheraton Offenbach Hotel I would like to thank you for kindly taking the time of sharing your experience. Please rest assured that we take our guests feedback very serious. I am very sorry that we have not been able to meet all your expectations. If I can be of further assisance, please do... More

Manama, Bahrain
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 4, 2014

It's about 35 euros from frankfurt airport by taxi and 5.5 euros by the train. The stop is literally two minutes off the station. Just check which specific exit u need to get off since there are two of them. The staff are very vibrant and helpful. Whilst the front of the hotel might be misleading just head to the... More

Was this review helpful? Yes 3
SheratonOffenbach, Personal Assistant to General Manager and to Human Resources at Sheraton Offenbach, responded to this review

Dear Gordon A., Thank you very much for this fantastic post about your stay at the Sheraton Offenbach Hotel on tripadvisor. Your time and your opinion are highly appreciated. It is lovely te read all the compliments about our location and especially our staff. It will be a pleasure for me to share your high-rated feedback with the whole team.... More

Springfield, Virginia
1 review
2 of 5 stars Reviewed March 8, 2014

I recently spent 3 nights at this hotel. The breakfast was very nice, and initially I was pleased. However, in order to use the overheated and airless gym, you had to check out a key at the front desk. Also, when I checked out, I was told categorically by the manager that though I'd previously called the 1-800 Sheraton reservations... More

Was this review helpful? Yes
SheratonOffenbach, Personal Assistant to General Manager and Human Resources at Sheraton Offenbach, responded to this review

Dear teddy z, I would like to thank you for having shared your experiences and I appreciate your constructive feedback. I know you have been in contact with us already in regards of the described situation. Our front office manager assisted you, but unfortunately we could not satisfy you with the solution. If there is anything that I can do... More

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Additional Information about Sheraton Offenbach

Address: Berliner Strasse 111 | Am Buesing Palais, 63065 Offenbach, Hesse, Germany
Location: Germany > Hesse > Offenbach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Offenbach 4*
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Also Known As:
Sheraton Offenbach Hotel Offenbach
Sheraton Hotel Offenbach
Sheraton Hotel Frankfurt
Sheraton Frankfurt
Frankfurt Sheraton

83 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Modern lifestyle at the centre of Offenbach - the best establishment on this tranquil midtown square has 221 sunny, modern rooms that combine elements of neo-baroque with postmodern architecture. The expansive garden terrace and the close proximity to Busing Park make the Sheraton Offenbach Hotel an in comparable location. Central Frankfurt, the trade fairs in Offenbach and Frankfurt, the highway and the airport can be reached quickly. The rooms combine snug comfort with style, atmosphere and an impeccable service. The restaurant PURE serves light European-American dishes and PURE snacks. The OneEleven Bar beckons for a drink or two. Choose from 111 delicious cocktails or ask our bar wizards to mix you the drink of your choice. The best place to unwind is in the hotel's own spa. The building Busing Palais is directly connected with the hotel. Once a manor house, it is now used as an event centre with a unique atmosphere. A choice of 13 different conference rooms is at your disposal. Parking available for a fee. ... more   less 
Number of rooms
221

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