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Ramada Hotel Kassel City Centre

Baumbachstrasse 2/Kongress Palais, 34119 Kassel, Hesse, Germany
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Ramada Hotel Kassel City Centre
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Ramada Hotel Kassel City Centre
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110 reviews from our community

Traveler rating
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    37
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    4
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46
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tel Aviv
Contributor
14 reviews 14 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 3, 2014

I have stayed in this hotel for one night, arrived by car. The hotel has very convenient parking. The hotel front desk ladies were kind and polite. The room is fair, but not four star hotel anymore, the furniture are old, and general feeling of room is used in reasonable condition. Cleaning is not amazing. Dinner - international selection, tasty,... More 

Was this review helpful? Yes
Dennis H, Manager at Ramada Hotel Kassel City Centre, responded to this review

Dear guest, Thank you very much for your review on tripadvisor. We are very pleased that we were able to welcome you with us and that you were satisfied with our services. With references to our rooms we are indeed planing to refurbish our rooms. We already started refurbishing our restaurant and will continuously work on our performance. We would... More 

Bergen, Norway
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed June 2, 2014 via mobile

Needed an easy find hotel in Kassel before going up to see the Hercules monument and waterfalls the next day. GPS found this easy, right next to old state hall building. Clean an simple Ramada class. 90 Euro for double room 7th floor, no breakfast. Simple. Then taxi into town for 14 Euro to supper at the old spa building... More 

Was this review helpful? Yes
Dennis H, Leiter Gästebetreuung at Ramada Hotel Kassel City Centre, responded to this review

Dear guest, Thank you for choosing our Hotel for your stay in Kassel, and also for taking the time to post an assessment. We're glad you enjoyed your stay and the Sightseeing, and look forward to welcoming you back into our Hotel the next time you are in the area. Kind regards Your Team vom RAMADA Hotel Kassel City Centre... More 

Oxford, United Kingdom
Senior Contributor
46 reviews 46 reviews
38 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed November 25, 2013

Although I requested a non-smoking room, the corridor which led to my hotel room smelt very strongly of smoke. I don't think anyone had smoked in my room but you could still smell traces of smoke in the room. There were marks on the curtains, which didn't look great. The bathroom was nice and spacious but the towels small and... More 

Was this review helpful? Yes
Dennis H, Leiter Gästebetreuung at Ramada Hotel Kassel City Centre, responded to this review

Dear Guest, Thank you for your review and for the time you have taken for this purpose. Constructive criticism is very important to us, just as we are made aware to examine our processes again and again and above all to change when it inattentiveness have crept. For the careless cleaning of the room, we would like to apologize at... More 

Market Drayton, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 26, 2013

A complete contrast to our stay in the Dresden Resident Hotel. As expected of the Ramada chain this hotel was excellent in all ways, staff polite, surroundings and room good, location good. Food hot and plenty of choice. Excellent stay.

Was this review helpful? Yes 1
Dennis H, Leiter Gästebetreuung at Ramada Hotel Kassel City Centre, responded to this review

Dear Guest, many thanks for this great and extensive review. I am happy to give you further credit to our staff and look forward to having you back with us .We are pleased to read that we were able to impress you with our selection of food. For your recommendation, we are very grateful and wish you all the best.We... More 

San Diego, California
Top Contributor
59 reviews 59 reviews
31 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed September 6, 2013

We stayed here for two nights and enjoyed our stay. There was not a lot of charm but that was ok, it was a clean and comfortable stay with very good service. We parked our car in the lot across the street and walked everywhere. Restaurants and grocery stores were within a block of the hotel which was very nice.... More 

Was this review helpful? Yes
Dennis H, Leiter Gästebetreuung at Ramada Hotel Kassel City Centre, responded to this review

Dear Guest, we thank you that you were our guest and we are delighted that you found everything you wanted. For your recommendation, we are very grateful and wish you all the best.We very much look forward to welcoming you on your next visit in Kassel again in our house. Kind regards Ihr Team vom RAMADA Hotel Kassel City Centre... More 

Vinnytsia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 3, 2013

My family spent one night at the Ramada in August 9, 2013. We liked this hotel. Good location, not far from the city center, friendly staff, nice triple room (very quiet) on 13th floor with good city view. There are two interesting churches near the hotel. The breakfast was excellent. Highly recommend.

Was this review helpful? Yes
Dennis H, Leiter Gästebetreuung at Ramada Hotel Kassel City Centre, responded to this review

Dear Guest, Thank you for your stay at our Ramada Hotel Kassel City Centre and your feedback here at TripAdvisor. We are very pleased that we were able to leave a positive impression on you with service and friendliness.Nice to read that you enjoyed the views and the breakfast.Many thanks and we are glad about a reunion with you in... More 

Lisbon, Portugal
Top Contributor
100 reviews 100 reviews
41 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed July 30, 2013

The hotel is a chain hotel so no charm at all but the room was very confortable, the breakfast was VERY good. They have Wifi but you have to pay an extra. The internet connection was very slow. It was raining a lot so I asked if they could lend an umbrella and they din't have any which i found... More 

Was this review helpful? Yes
Dennis H, Manager at Ramada Hotel Kassel City Centre, responded to this review

Dear Margarida, thank you for taking the time to rate us. I'm sorry about not having an umbrella available. I will change that immediately. I hope you will visit us again during your next stay at our region. I wish you all the best till then. Dennis Hühn Assistant Manager More 

Brisbane, Australia
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 25, 2013

We stayed for two nights at the Ramada, the room was pleasant and very quiet, despite being fully booked for the "Hessentag" festival in Kassel . We made good use of the free public transport provided with the room. The hotel is very convenient for the ICE train station Wilhelmshoehe (3 tram stops away). We found a lovely and affordable... More 

Was this review helpful? Yes
Dennis H, Leiter Gästebetreuung at Ramada Hotel Kassel City Centre, responded to this review

Dear Guest, Thank you for choosing the Ramada Hotel Kassel for your stay.Nice made ​​following an assessment to read that you particularly liked the location and the room. We are delighted that you have felt during your stay in our house and would be pleased if you come visit us again soon. Mit freundlichen Grüßen Ihr Team vom RAMADA Hotel... More 

Gothenburg, Sweden
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 24, 2013

Good prices and German quality 100%! If You visit Kassel there is a lot of nice hotels so You cant go wrong... Shopping is good food nice.. Love this city and This Hotel is very nice! German standard among Hotels are SUPERB. Much to learn for other countries...

Was this review helpful? Yes 1
Dennis H, Leiter Gästebetreuung at Ramada Hotel Kassel City Centre, responded to this review

Dear Guest, many thanks for your Feedback and for the nice words about Kassel and our house.Many thanks and we are glad about a reunion with you in our RAMADA Hotel Kassel. Kind regards Ihr Team vom RAMADA Hotel Kassel City Centre Fabienne Lennert - Online Reputation Manager More 

Moscow, Russia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 19, 2013

This is a very nice hotel, closely located to the reason of my visit to Kassel. They have a wonderful green terrace where you can have your breakfast (providing a large variety of cereals, cheeses and fruits) when the weather is good. Though the furniture might be a little bit outdated and there was no mini bar (for me the... More 

Was this review helpful? Yes
Dennis H, Leiter Gästebetreuung at Ramada Hotel Kassel City Centre, responded to this review

Dear Guest, Thank you for your stay at our Ramada Hotel Kassel City Centre and your feedback here at TripAdvisor. In our breakfast buffet we attach great importance to quality and selection. We offer our guests a lot of articles and hope that there is something for everyone. We are very pleased that you enjoyed it and hope that you... More 

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