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BEST WESTERN PLUS Hotel Kassel

4.5 of 5
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Spohrstrasse 4 | In der Kurfürsten Galerie, 34117 Kassel, Hesse, Germany
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1 room 1 guest
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199 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Turkish first
  • Any
English first
  • All months
    (199)
  • Mar-May only
    (41)
  • Jun-Aug only
    (69)
  • Sep-Nov only
    (50)
  • Dec-Feb only
    (39)
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Melbourne, Australia
Level Contributor
112 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Spent last two nights at this hotel, had an issue with air con in our room on arrival and once we contacted reception the day Manager was up in minutes and showed us another room and enquired would we be happy in this room so we were moved seamlessly and without fuss, great customer service. We asked same gentleman for... More 

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San Francisco, California
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We used this hotel to coordinate a visit to family in Spangenberg and prepare for our flight home after a lovely European holiday.It was located in a great area for shopping and eating! The hotel was comfortable and the room provided a great space to repack. I had to conduct an online class, and the internet was excellent. And, the... More 

Review collected in partnership with Best Western

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Birmingham, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel on a business trip for 2 nights, receptionists speak very good English, and very pleasant. Only had breakfast in the restaurant associated with the hotel and the restaurant is in part of the adjoining shopping centre, all under cover, the food was very good and plenty to choose from. I've not wondered around much but have... More 

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Heerhugowaard, The Netherlands
Level Contributor
99 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed July 16, 2015

Stayed one night during a trip thru Germany. Hotel is right in city center with parking in public garage underneath hotel and 5minute walk from central station. You can buy a ticket by the reception. Plusses of the hotel were the tidy big room, minibar, coffee/tea facilities. The bathroom was sufficient and offered decent amenities. It's located "inside" a shopping... More 

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Utah
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 6, 2015

Here right now. Air conditioning doesn't work even though they advertise this. The room is sweltering so they offered us a fan - which is now blowing hot air around. We have checked 3 rooms and no air is blowing through the vents- but they claim other rooms have air-conditioning working. They won't upgrade us to a different "category"! Too... More 

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Level Contributor
105 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed February 25, 2015 via mobile

Hotel is good that's for sure. The best part is the location within a shopping facility where you are close to a few good restaurants, public underground parking available. We had chance also to watch Champions league match in the lobby on a giant screen. This small things add value and make the place preferable.

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Jürgen W, Geschäftsführer at BEST WESTERN PLUS Hotel Kassel, responded to this review

Dear Guest, We thank you very much for the good review and glad that you probably have felt with us. Our employees are always committed to our guests a pleasant and positive stay in the hotel and in the city. Thank you on behalf of all employees for the positive comments Kind regards BEST WESTERN PLUS Hotel Kassel city More 

Rogers, Minnesota
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 4, 2015

Stopped off in Kassel on my way to Dusseldorf to spend the night and stopped at this hotel. You can tell that the carpet is older but the beds and furnature were fine...and I slept REALLY well in the bed under the down comforter!!! The hotel restaurant is down the hall in the the mall and served pretty much the... More 

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London, UK
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 16, 2014

This is a consistently good hotel that I've stayed at a number of times. It used to be a Mercure (you can see that from some of the fittings and style). It is a short 5 minute taxi ride from the train station where the ICE arrives. Rooms are clean and the staff at reception are friendly. There is a... More 

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Berlin
Level Contributor
151 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed November 11, 2014

We stayed for a night. The hotel is well maintained and the staff profesional and very friendly. But the stay was in a way a nightmare. As the noise insolation is bad you can hear everything from the other rooms. Slamming doors etc.

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Pune, India
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 4, 2014

1. Overall - It's good hotel 2. Great location - at city center, all the shops are within 2 minutes of walking 3. Pretty spacious rooms - with chair, table, desk, etc. 4. Restaurants - If you don't want to have food in the hotel restaurant, there are so many restaurants around, within 2 mins of walking 5. Good breakfast... More 

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