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BEST WESTERN PLUS Hotel Kassel

Spohrstrasse 4 | In der Kurfürsten Galerie, 34117 Kassel, Hesse, Germany
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1 room 1 adult
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BEST WESTERN PLUS Hotel Kassel
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224 Reviews from our TripAdvisor Community

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Singapore, Singapore
Level Contributor
52 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 26, 2015 via mobile

I've been here for a long business trip for 5 weeks. The rooms are quite comfortable but a little dated. The good thing is the central location and the proximity to the public 24h gym. Also the breakfast is of very good quality. Overall I'd liked my stay here and the good stuff added to it.

Helpful?
Thank Sebastian B
Sault Ste. Marie, Canada
Level Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed September 24, 2015

Check in was smooth and lobby area quite nice. We headed up to our first room. Upon entry the mouldy smell and the very dirty carpeting caused us to trek back down to the front desk to request a new room. The staff did their job, but seemed curt. The second room we got was better, did not smell of... More 

Helpful?
Thank spinnell
Level Contributor
71 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed September 17, 2015

Too bad that there is no rating for "good". This hotel I would consider better than average, but also not very good. It is located in the Kassel city centre, about 15 walking minutes from the main station and is attached to a mall. The front desk staff was nice and the room had a good size and was clean.... More 

Helpful?
Thank Yetitraveler
Jürgen W, Geschäftsführer at BEST WESTERN PLUS Hotel Kassel, responded to this review

Dear guest, thank you very much for the good review and we are pleased that you have felt comfortable with us. Our employees are constantly striving to provide a pleasant and positive stay at the hotel and in the city of our guests. Thank you also found in the names of all employees for the positive comments your BEST WESTERN... More 

طرابلس
1 review
5 of 5 stars Reviewed September 14, 2015 via mobile

The hotel is 4 STARS hotel . Clean quite, helpful and respectful staff. I was there with my family. 4 kids . All my family liked the place . Within the shopping area and all tram and buses connections . The breakfast was really good and the restaurant staff was very helpful to my kids . Very satisfied

Helpful?
Thank Emad K
Jürgen W, Geschäftsführer at BEST WESTERN PLUS Hotel Kassel, responded to this review

Dear guest, thank you very much for the good review and we are pleased that you have felt comfortable with us. Our employees are constantly striving to provide a pleasant and positive stay at the hotel and in the city of our guests. Thank you also found in the names of all employees for the positive comments your BEST WESTERN... More 

Level Contributor
8 reviews
4 hotel reviews
4 of 5 stars Reviewed September 5, 2015 via mobile

Stayed for 3 nights for business purpose. Location is convenient. Highlights from experience with stay in various places in Germany,wi-fi is unlimited and speed was good and nice breakfast. Rooms are functional and service is quick.

Helpful?
Thank AmarJagtap
Jürgen W, Geschäftsführer at BEST WESTERN PLUS Hotel Kassel, responded to this review

Dear guest, thank you very much for the good review and we are pleased that you have felt comfortable with us. Our employees are constantly striving to provide a pleasant and positive stay at the hotel and in the city of our guests. Thank you also found in the names of all employees for the positive comments your BEST WESTERN... More 

Melbourne, Australia
Level Contributor
186 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed September 1, 2015

Spent last two nights at this hotel, had an issue with air con in our room on arrival and once we contacted reception the day Manager was up in minutes and showed us another room and enquired would we be happy in this room so we were moved seamlessly and without fuss, great customer service. We asked same gentleman for... More 

Helpful?
Thank jlmewburn
Jürgen W, Geschäftsführer at BEST WESTERN PLUS Hotel Kassel, responded to this review

Dear guest, thank you very much for the good review and we are pleased that you have felt comfortable with us. Our employees are constantly striving to provide a pleasant and positive stay at the hotel and in the city of our guests. Thank you also found in the names of all employees for the positive comments your BEST WESTERN... More 

San Francisco, California
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 31, 2015

We used this hotel to coordinate a visit to family in Spangenberg and prepare for our flight home after a lovely European holiday.It was located in a great area for shopping and eating! The hotel was comfortable and the room provided a great space to repack. I had to conduct an online class, and the internet was excellent. And, the... More 

Review collected in partnership with Best Western

Helpful?
Thank Mary F
Jürgen W, Geschäftsführer at BEST WESTERN PLUS Hotel Kassel, responded to this review

Dear guest, thank you very much for the good review and we are pleased that you have felt comfortable with us. Our employees are constantly striving to provide a pleasant and positive stay at the hotel and in the city of our guests. Thank you also found in the names of all employees for the positive comments your BEST WESTERN... More 

Birmingham, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 4, 2015

Stayed at this hotel on a business trip for 2 nights, receptionists speak very good English, and very pleasant. Only had breakfast in the restaurant associated with the hotel and the restaurant is in part of the adjoining shopping centre, all under cover, the food was very good and plenty to choose from. I've not wondered around much but have... More 

Helpful?
Thank Keithupzap
Jürgen W, Geschäftsführer at BEST WESTERN PLUS Hotel Kassel, responded to this review

Dear guest, thank you very much for the good review and we are pleased that you have felt comfortable with us. Our employees are constantly striving to provide a pleasant and positive stay at the hotel and in the city of our guests. Thank you also found in the names of all employees for the positive comments your BEST WESTERN... More 

Heerhugowaard, The Netherlands
Level Contributor
115 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 stars Reviewed July 16, 2015

Stayed one night during a trip thru Germany. Hotel is right in city center with parking in public garage underneath hotel and 5minute walk from central station. You can buy a ticket by the reception. Plusses of the hotel were the tidy big room, minibar, coffee/tea facilities. The bathroom was sufficient and offered decent amenities. It's located "inside" a shopping... More 

Helpful?
Thank Richard-Roadman
Utah
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 6, 2015

Here right now. Air conditioning doesn't work even though they advertise this. The room is sweltering so they offered us a fan - which is now blowing hot air around. We have checked 3 rooms and no air is blowing through the vents- but they claim other rooms have air-conditioning working. They won't upgrade us to a different "category"! Too... More 

Helpful?
1 Thank dmfUtah
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