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All 52 Kassel hotels

BEST WESTERN PLUS Hotel Kassel

4.5 of 5 Hotel   |   Spohrstrasse 4 | In der Kurfürsten Galerie, 34117 Kassel, Hesse, Germany
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Ranked #1 of 52 Hotels in Kassel
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 weeks ago
Bjjensen Vancouver, Canada
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156 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vancouver, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We thought we were going to the Mercure hotel ( according to the GPS). However it turned out to be Best Western Plus. We had been driving all day, and could not be bothered to leave. We probably paid more than we normally would have, but we're upgraded to a suite. It was very nice, and we enjoyed the restaurants... More

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Bergen, Norway
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 2, 2014

Ok hotel with nice personal in reception, but don't trust their homepage where they claim to have air conditioning. Yes there are a panel in the room and a sign telling you not to open windows due to the AC, but don't know if it ever have work, so damm hot room until you give up at open the windows... More

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MercureKassel, Geschäftsführer at BEST WESTERN PLUS Hotel Kassel, responded to this review

Dear Guest, thank you for your review. We are sorry that your stay in our hotel has met not quite to your liking. At maximum temperatures of 36 degrees, our air conditioner unfortunately not in a position to 16 or more degrees is cool. Our WiFi is free of charge in the entire hotel. You have not received an invoice... More

Edmonton, Canada
Top Contributor
52 reviews 52 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 1, 2014

This hotel is in a central location. Walking distance to the main shopping area and to the main street. The bathroom has a granite counter top and a marble floor. There is alot of light in the bathroom. A nice big mirror in the bathroom as well. The front desk staff very helpful. The bed was comfortable. Each day there... More

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Birmingham, United Kingdom
Top Contributor
65 reviews 65 reviews
48 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed April 11, 2014

What is now the Best Western Hotel Kassel City (once the Mercure) provides no more and no less than one would expect for this class of hotel. My room was large enough for two, plenty of wardrobe/space for hanging and storing clothes, plenty of towels and endless hot water. The room had a safe that worked and was useful, and... More

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Temse
Senior Contributor
44 reviews 44 reviews
24 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 15, 2014

We were very confused booking at Mercure and finding out that the Hotel changed meanwhile into a Best Western. Strange that this information was not send to the existing bookings. This should help the customers much better. Netherless very friendly staff, but accomodation needs to get a fresh up.

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Garmisch-Partenkirchen, Germany
Top Contributor
62 reviews 62 reviews
43 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed December 29, 2013

This was a good experience. Attentive staff took special care of kids needs. Large double bed of king size (not made of two smaller beds!) was very much appreciated as the baby sleeps with us. Safe and comfy baby bed. Minibar available. Bathtub is appreciated as well! The room was not very large but very good arranged so there was... More

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Portsmouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 3, 2013

My second recent stay here on business. First visit had disturbed sleep along with 4 colleagues all located on 2nd floor room near 257 as each morning around 5am there was a lot of furniture being moved on the floor above us. We did mention this after the first night but it continued. However I am back this week and... More

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San Antonio, Texas
Top Contributor
111 reviews 111 reviews
35 hotel reviews
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed November 30, 2013

We stayed at this hotel again for a week in November, 2013 and although a nice hotel, still needs a few tweaks in my opinion. The pricing was on the higher end but that is to be expected for a center city hotel. The rooms are comfortable but not what I would consider 4 star by American standards. We did... More

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Additional Information about BEST WESTERN PLUS Hotel Kassel

Address: Spohrstrasse 4 | In der Kurfürsten Galerie, 34117 Kassel, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Kassel
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — BEST WESTERN PLUS Hotel Kassel 4.5*
Number of rooms: 128
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