We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 52 Kassel hotels

BEST WESTERN PLUS Hotel Kassel

4.0 of 5 Hotel   |   Spohrstrasse 4 | In der Kurfürsten Galerie, 34117 Kassel, Hesse, Germany
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save up to 30%
Save Saved
You added BEST WESTERN PLUS Hotel Kassel to your Saves list
BEST WESTERN PLUS Hotel Kassel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
82%
Ranked #1 of 52 hotels in Kassel
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 weeks ago
Antvorskov Bergen, Norway
  • Overview
  • Reviews (152)
  • Photos (29)
  • Location
  • Amenities
  • Q&A (1)
  • Room tips (8)
  • More
true
Write a Review

152 people have reviewed this hotel

Traveler rating
    44
    80
    25
    1
    2
See reviews for
21
26
21
72
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Turkish first
  • Any
English first
Bergen, Norway
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Ok hotel with nice personal in reception, but don't trust their homepage where they claim to have air conditioning. Yes there are a panel in the room and a sign telling you not to open windows due to the AC, but don't know if it ever have work, so damm hot room until you give up at open the windows... More

Was this review helpful? Yes
MercureKassel, Geschäftsführer at BEST WESTERN PLUS Hotel Kassel, responded to this review

Dear Guest, thank you for your review. We are sorry that your stay in our hotel has met not quite to your liking. At maximum temperatures of 36 degrees, our air conditioner unfortunately not in a position to 16 or more degrees is cool. Our WiFi is free of charge in the entire hotel. You have not received an invoice... More

Edmonton, Canada
Top Contributor
52 reviews 52 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 1, 2014

This hotel is in a central location. Walking distance to the main shopping area and to the main street. The bathroom has a granite counter top and a marble floor. There is alot of light in the bathroom. A nice big mirror in the bathroom as well. The front desk staff very helpful. The bed was comfortable. Each day there... More

Was this review helpful? Yes 1
Birmingham, United Kingdom
Top Contributor
58 reviews 58 reviews
44 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed April 11, 2014

What is now the Best Western Hotel Kassel City (once the Mercure) provides no more and no less than one would expect for this class of hotel. My room was large enough for two, plenty of wardrobe/space for hanging and storing clothes, plenty of towels and endless hot water. The room had a safe that worked and was useful, and... More

Was this review helpful? Yes
Temse
Senior Contributor
40 reviews 40 reviews
24 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 15, 2014

We were very confused booking at Mercure and finding out that the Hotel changed meanwhile into a Best Western. Strange that this information was not send to the existing bookings. This should help the customers much better. Netherless very friendly staff, but accomodation needs to get a fresh up.

Was this review helpful? Yes
Garmisch-Partenkirchen, Germany
Top Contributor
57 reviews 57 reviews
43 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed December 29, 2013

This was a good experience. Attentive staff took special care of kids needs. Large double bed of king size (not made of two smaller beds!) was very much appreciated as the baby sleeps with us. Safe and comfy baby bed. Minibar available. Bathtub is appreciated as well! The room was not very large but very good arranged so there was... More

Was this review helpful? Yes
Portsmouth, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 3, 2013

My second recent stay here on business. First visit had disturbed sleep along with 4 colleagues all located on 2nd floor room near 257 as each morning around 5am there was a lot of furniture being moved on the floor above us. We did mention this after the first night but it continued. However I am back this week and... More

Was this review helpful? Yes
San Antonio, Texas
Top Contributor
103 reviews 103 reviews
32 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed November 30, 2013

We stayed at this hotel again for a week in November, 2013 and although a nice hotel, still needs a few tweaks in my opinion. The pricing was on the higher end but that is to be expected for a center city hotel. The rooms are comfortable but not what I would consider 4 star by American standards. We did... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage BEST WESTERN PLUS Hotel Kassel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN PLUS Hotel Kassel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Hotel Kassel

Address: Spohrstrasse 4 | In der Kurfürsten Galerie, 34117 Kassel, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Kassel
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PLUS Hotel Kassel 4*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Hotel.de, Booking.com, Tingo, TripOnline SA, Priceline, BookingOdigeoWL and Venere so you can book your BEST WESTERN PLUS Hotel Kassel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

29 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
Dining (1)
Viewed
Room/suite (2)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Hotel & grounds (8)
Viewed
Dining (9)
Viewed
Room/suite (4)
Viewed
Other (5)

Near BEST WESTERN PLUS Hotel Kassel

Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#1 Luxury Hotel in Kassel
Hotel Class
Official Description (provided by the hotel)
Welcome to the art metropolis. Experience a hotel with a very special ambience. A relaxing domicile for business travellers and private persons who want to enjoy the city of 'documenta' and its many-facetted wealth of art and culture. ... more   less 
Number of rooms
128

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of BEST WESTERN PLUS Hotel Kassel and other travelers.
1 question
Ask a question
9 days ago

See all questions (1)

Questions? Get answers from BEST WESTERN PLUS Hotel Kassel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer