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All 52 Kassel hotels

BEST WESTERN PLUS Hotel Kassel

4.5 of 5 Hotel   |   Spohrstrasse 4 | In der Kurfürsten Galerie, 34117 Kassel, Hesse, Germany
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Ranked #1 of 52 Hotels in Kassel
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Desiato53 London, UK
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162 reviews from our community

Traveler rating
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    83
    29
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    3
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22
31
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, UK
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a consistently good hotel that I've stayed at a number of times. It used to be a Mercure (you can see that from some of the fittings and style). It is a short 5 minute taxi ride from the train station where the ICE arrives. Rooms are clean and the staff at reception are friendly. There is a... More

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Berlin
Top Contributor
137 reviews 137 reviews
34 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed for a night. The hotel is well maintained and the staff profesional and very friendly. But the stay was in a way a nightmare. As the noise insolation is bad you can hear everything from the other rooms. Slamming doors etc.

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Pune, India
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

1. Overall - It's good hotel 2. Great location - at city center, all the shops are within 2 minutes of walking 3. Pretty spacious rooms - with chair, table, desk, etc. 4. Restaurants - If you don't want to have food in the hotel restaurant, there are so many restaurants around, within 2 mins of walking 5. Good breakfast... More

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Vancouver, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 24, 2014

We thought we were going to the Mercure hotel ( according to the GPS). However it turned out to be Best Western Plus. We had been driving all day, and could not be bothered to leave. We probably paid more than we normally would have, but we're upgraded to a suite. It was very nice, and we enjoyed the restaurants... More

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Bergen, Norway
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 2, 2014

Ok hotel with nice personal in reception, but don't trust their homepage where they claim to have air conditioning. Yes there are a panel in the room and a sign telling you not to open windows due to the AC, but don't know if it ever have work, so damm hot room until you give up at open the windows... More

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MercureKassel, Geschäftsführer at BEST WESTERN PLUS Hotel Kassel, responded to this review

Dear Guest, thank you for your review. We are sorry that your stay in our hotel has met not quite to your liking. At maximum temperatures of 36 degrees, our air conditioner unfortunately not in a position to 16 or more degrees is cool. Our WiFi is free of charge in the entire hotel. You have not received an invoice... More

Edmonton, Canada
Top Contributor
52 reviews 52 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 1, 2014

This hotel is in a central location. Walking distance to the main shopping area and to the main street. The bathroom has a granite counter top and a marble floor. There is alot of light in the bathroom. A nice big mirror in the bathroom as well. The front desk staff very helpful. The bed was comfortable. Each day there... More

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Birmingham, United Kingdom
Top Contributor
67 reviews 67 reviews
49 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed April 11, 2014

What is now the Best Western Hotel Kassel City (once the Mercure) provides no more and no less than one would expect for this class of hotel. My room was large enough for two, plenty of wardrobe/space for hanging and storing clothes, plenty of towels and endless hot water. The room had a safe that worked and was useful, and... More

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Temse
Top Contributor
50 reviews 50 reviews
27 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 15, 2014

We were very confused booking at Mercure and finding out that the Hotel changed meanwhile into a Best Western. Strange that this information was not send to the existing bookings. This should help the customers much better. Netherless very friendly staff, but accomodation needs to get a fresh up.

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Garmisch-Partenkirchen, Germany
Top Contributor
62 reviews 62 reviews
43 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed December 29, 2013

This was a good experience. Attentive staff took special care of kids needs. Large double bed of king size (not made of two smaller beds!) was very much appreciated as the baby sleeps with us. Safe and comfy baby bed. Minibar available. Bathtub is appreciated as well! The room was not very large but very good arranged so there was... More

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Additional Information about BEST WESTERN PLUS Hotel Kassel

Address: Spohrstrasse 4 | In der Kurfürsten Galerie, 34117 Kassel, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Kassel
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — BEST WESTERN PLUS Hotel Kassel 4.5*
Number of rooms: 128
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