We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 52 Kassel hotels


4.5 of 5 Hotel   |   Spohrstrasse 4 | In der Kurfürsten Galerie, 34117 Kassel, Hesse, Germany
Hotel website
Hotel amenities
Offers & Announcements
Save up to 30%
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
You added BEST WESTERN PLUS Hotel Kassel to your Saves list
Ranked #1 of 52 Hotels in Kassel
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Desiato53 London, UK
Write a Review

162 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Turkish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
London, UK
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a consistently good hotel that I've stayed at a number of times. It used to be a Mercure (you can see that from some of the fittings and style). It is a short 5 minute taxi ride from the train station where the ICE arrives. Rooms are clean and the staff at reception are friendly. There is a... More

Was this review helpful? Yes
Top Contributor
137 reviews 137 reviews
34 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed for a night. The hotel is well maintained and the staff profesional and very friendly. But the stay was in a way a nightmare. As the noise insolation is bad you can hear everything from the other rooms. Slamming doors etc.

Was this review helpful? Yes
Pune, India
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

1. Overall - It's good hotel 2. Great location - at city center, all the shops are within 2 minutes of walking 3. Pretty spacious rooms - with chair, table, desk, etc. 4. Restaurants - If you don't want to have food in the hotel restaurant, there are so many restaurants around, within 2 mins of walking 5. Good breakfast... More

Was this review helpful? Yes
Vancouver, Canada
11 reviews 11 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 24, 2014

We thought we were going to the Mercure hotel ( according to the GPS). However it turned out to be Best Western Plus. We had been driving all day, and could not be bothered to leave. We probably paid more than we normally would have, but we're upgraded to a suite. It was very nice, and we enjoyed the restaurants... More

Was this review helpful? Yes 1
Bergen, Norway
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 2, 2014

Ok hotel with nice personal in reception, but don't trust their homepage where they claim to have air conditioning. Yes there are a panel in the room and a sign telling you not to open windows due to the AC, but don't know if it ever have work, so damm hot room until you give up at open the windows... More

Was this review helpful? Yes
MercureKassel, Geschäftsführer at BEST WESTERN PLUS Hotel Kassel, responded to this review

Dear Guest, thank you for your review. We are sorry that your stay in our hotel has met not quite to your liking. At maximum temperatures of 36 degrees, our air conditioner unfortunately not in a position to 16 or more degrees is cool. Our WiFi is free of charge in the entire hotel. You have not received an invoice... More

Edmonton, Canada
Top Contributor
52 reviews 52 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 1, 2014

This hotel is in a central location. Walking distance to the main shopping area and to the main street. The bathroom has a granite counter top and a marble floor. There is alot of light in the bathroom. A nice big mirror in the bathroom as well. The front desk staff very helpful. The bed was comfortable. Each day there... More

Was this review helpful? Yes 1
Birmingham, United Kingdom
Top Contributor
67 reviews 67 reviews
49 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed April 11, 2014

What is now the Best Western Hotel Kassel City (once the Mercure) provides no more and no less than one would expect for this class of hotel. My room was large enough for two, plenty of wardrobe/space for hanging and storing clothes, plenty of towels and endless hot water. The room had a safe that worked and was useful, and... More

Was this review helpful? Yes
Top Contributor
50 reviews 50 reviews
27 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 15, 2014

We were very confused booking at Mercure and finding out that the Hotel changed meanwhile into a Best Western. Strange that this information was not send to the existing bookings. This should help the customers much better. Netherless very friendly staff, but accomodation needs to get a fresh up.

Was this review helpful? Yes
Garmisch-Partenkirchen, Germany
Top Contributor
62 reviews 62 reviews
43 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed December 29, 2013

This was a good experience. Attentive staff took special care of kids needs. Large double bed of king size (not made of two smaller beds!) was very much appreciated as the baby sleeps with us. Safe and comfy baby bed. Minibar available. Bathtub is appreciated as well! The room was not very large but very good arranged so there was... More

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN PLUS Hotel Kassel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Hotel Kassel

Address: Spohrstrasse 4 | In der Kurfürsten Galerie, 34117 Kassel, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Kassel
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — BEST WESTERN PLUS Hotel Kassel 4.5*
Number of rooms: 128
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Priceline, Travelocity, Hotel.de, Despegar.com, Odigeo and Tingo so you can book your BEST WESTERN PLUS Hotel Kassel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

29 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (4)
Dining (1)
Room/suite (2)
Other (1)

Management photos: Courtesy of the property manager

All management photos (26)
Hotel & grounds (8)
Dining (9)
Room/suite (4)
Other (5)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay