had to check out 3:30 am because I was given a smokers room - 'no more rooms sorry' end of story! sat in reception until the morning then went to Frankfurt for hotel, so customer service is not priority! That aside hotel is a little run down, very basic bedroom, very basic shower room, will not return (based on hotel/room... More

This was a good place to stay for one night in Hanau. Clean, friendly and central. My room was at the back so pretty quiet apart from the planes but they'd be hard to escape anywhere! No A/C though so it got very hot with the windows closed.

Hanau isn't much of a destination, just for business. My room was on the first floor, front of building, so it was loud if I left the window open. Rooms were warm unless windows were open, so difficult sleeping. Also, my room was directly above smoking area, so it wafted up :( It was easy to find bakeries and restaurants... More

convenient location and decent rooms. breakfast additional and expensive; we walked to the bakery downtown. don't really know what else the town has to offer.

Friendly staff Modern hotel Very clean room Very clean en suite bathroom Comfortable Good buffet breakfast in the morning Free parking No minibar. No food available after 11:00pm, made difficult as I arrived at 12:00am and very hungry having missed supper. Hotel room has the possibility of being cold in winter, but an extra duvet available on request Iron/ironing board... More

We stayed in this hotel when our regular hotel in Alzenau was full due to some industrail exhibition and refused to accept our booking. Our supplier in Alzenau - Leybold Optics booked this hotel for us when we had to inspect one of the manufactured by them for us. It is a nice hotel with all the facilities and hotel... More

Im sure this was a nice hotel in the 80s. Now its run-down and in need of refurbishment. Its used to be the Mercure Hanau, but i suspect rather than invest in refurbishing it, they simply sold it on. Its not a bad place. The staff are very friendly indeed to be fair, and plenty of free secure parking. The... More

Hanau has some charm, but it isn't the loveliest town, so this place fits in well. The whole hotel stinks like smoke, but our non-smoking room did not. It wasn't exactly clean though. There was hair on our bed and shower (as was the case in the other Tulip Hotel where we stayed in Wuppertal). My wife and I both... More

I stayed at the Mercure for one week. The Hotel is an older building and could use a bit of updating in terms of decor, but it was clean and comfortable. The breakfast buffet, included with the room rate (very reasonable), was very good-something for everyone. The Hotel is a short walk from the train station and an even shorter... More