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Leonardo Hotel Frankfurt City Center

Muenchener Strasse 59, 60329 Frankfurt, Hesse, Germany
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Leonardo Hotel Frankfurt City Center
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Ranked #155 of 268 Hotels in Frankfurt
A recent review
5 of 5 stars reviewed 1 week ago
Zeddo C Germany
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242 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Geneva, Switzerland
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

For someone who travel a lot and had experience the thing important is customer service which I found it shocked After driving 7 hour arriving tired And went to the hotel the person who was there didn't even look at us or say good afternoon nothing Waited for 30 min standing while having 8 years child who was tired the... More 

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Germany
1 review
5 of 5 stars Reviewed 1 week ago

Very happy with service. Staff were very friendly and breakfast was delicious!!! Room was quite small but not a problem as I was on my own. I would definitely stay here again. The location was very handy right across from the train station.

Review collected in partnership with Amoma.com

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LeonardoHotelsFra, Executive Assistant at Leonardo Hotel Frankfurt City Center, responded to this review

Dear Zeddo C, thank you very much for your positive feedback! We are glad to hear that you were satisfied with your stay! We always try to provide our guests with the best possible service. We hope to welcome you again soon! Best regards, Team Leonardo Frankfurt More 

1 review
4 of 5 stars Reviewed 5 weeks ago

Opposite to Frankfurt station, Extremely co-operative front desk staff.They returned my papers & promptly gave me e-mail.Clean rooms.Hotel pick up for city bus tour.Nice breakfast. Better book in advance as always full.

Was this review helpful? Yes
LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Hotel Frankfurt City Center, responded to this review

Dear Sandeep, we are so happy about your great Feedback. It makes us really proud. Great to read that we provided such a wonderful experience to you. We hope to welcome you again soon. Kind regards, Team Leonardo Frankfurt More 

Sandringham, Australia
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 30, 2015

We were stranded in Frankfurt after a delayed flight from Australia. Leonardo is very close to the Frankfurt Hauptbahnhof in a very busy area. Our room on the third floor was easy to reach by a small elevator and the room was quiet. Although compact, the room was well designed and spruce

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LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Hotel Frankfurt City Center, responded to this review

Dear Jayarr875, Thank you for your kind and honest reveiw, here on Tripadvisor. We are very happy to read that your recent stay was nice and hope to welcome you back soon. Warm regards, Team Leonardo Frankfurt More 

Paris, France
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 7, 2015

I just spent 3 nights at this hotel last week with my boyfriend, and here's a quick list of pros and cons: Pros: very friendly receptionist in the morning (they seem to get less so as they change during the course of the day); lovely breakfast; very close to the station; comfy beds. Cons: awkward disposition in the bathroom; WiFi... More 

Was this review helpful? Yes 1
LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Hotel Frankfurt City Center, responded to this review

Dear Jessica, thank you a lot for your review and your feedback. Please be assured that we are working on a better wifi setup. We will provide a way better service as soon as possible. Please be assured that this is not part of our standard. We would be really happy to accommodate you again soon. Warm regards, Team Leonardo... More 

1 review
4 of 5 stars Reviewed April 30, 2015

City hotels which are squeezed in between other buildings usually suffer from noisy, small, grubby rooms, but the Leonardo in Frankfurt City Centre was a pleasant surprise. The room, whilst not perfect was pretty good. Spare mains sockets on the desk and on bedside tables beats plenty of more expensive hotels I've stayed in for using your laptop or charging... More 

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LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Hotel Frankfurt City Center, responded to this review

Dear Steve, thank you for your honest review here on tripadvisor and your recent stay with us. We are happy your liked your room, our staff and the breakfast during your stay. We would be more than happy to welcome you back in the not too distant future. Warm regards, Team Leonardo Frankfurt. More 

Germany et al
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed April 24, 2015

This place is not bad considering the location and proximity to the Main railway station. It is a place to lay your head and you should not expect much more, but....it is in the center of everything and there are ample things to do in the neighborhood. For those that are surprised by the area, you should have seen this... More 

Was this review helpful? Yes 1
LeonardoHotelsFra, Executive Assistant at Leonardo Hotel Frankfurt City Center, responded to this review

Dear mochaman340, thank you very much for your review. We are happy to hear that you were satisfied while staying with us and hope to accommodate you again! Best regards, Team Leonardo Frankfurt. More 

Landstuhl, Germany
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 4, 2015

This hotel was very nice, located out of the city but public transport is fantastic. The staff was very helpful in every way the rooms where very nice with plenty of space for 2adults & 1child. By using the bus to the city it only takes about 5 to 8 min and then u can take a tram anywhere, if... More 

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LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Hotel Frankfurt City Center, responded to this review

Dear Bobby, Thank you so much for your review and your kind words. We are really happy to see that you felt that comfortable during your stay with us. We hope to accommodate you again soon. Best regards, Team Leonardo Frankfurt More 

Watford, United Kingdom
Level Contributor
2 reviews
4 of 5 stars Reviewed February 28, 2015

We were able to check in a couple of hours early which was really useful as we had not realised how far the Frankfurt Hahn airport is from Frankfurt and so we were really tired when we arrived! The reception staff were polite and helpful. Room was clean and comfortable and was cleaned everyday. It was a bit noisy because... More 

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LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Hotel Frankfurt City Center, responded to this review

Dear Sharon, Thank you very much for your great review. We're very happy to hear that you liked our location and hope to see you again soon. Best regards, Team Leonardo Frankfurt More 

Sao Paulo, SP
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed January 11, 2015

The hotel is extremely close to the hauptbahnhof and cheap, but there is a price for that... The room was not particularly clean and bathroom had the soap dropping giving a bad impression in the sink. The area although close to the Hbf, is really weird. Garbage everywhere, weird night clubs. I would recommend as a transit hotel (one night... More 

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LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Hotel Frankfurt City Center, responded to this review

Dear Raphael L, Thank you very much for your review and your feedback, we really appreciate that. It's great to hear that you liked a lot during your stay. Nevertheless, we're sorry that you weren't satisfied with the cleanliness and we'd like to aplogize for that. We will talk that trough internally to serve you better the next time. Best... More 

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