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All 262 Frankfurt hotels

Leonardo Hotel Frankfurt City Center

3.0 of 5 Hotel   |   Muenchener Strasse 59, 60329 Frankfurt, Hesse, Germany
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Leonardo Hotel Frankfurt City Center
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Ranked #163 of 262 Hotels in Frankfurt
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5 of 5 stars reviewed 1 week ago
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188 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Somerset, England
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

We only had less than 24 hours to spend in Frankfurt and needed a hotel close to the central railway station. This one fitted the requirement perfectly. It is so close to the station that you could almost hit one with a rock thrown from the other. The room was quiet and clean. We were close enough to Sachsenhausen to... More

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LeonardoHotelsFra, Executive Assistant at Leonardo Hotel Frankfurt City Center, responded to this review

Dear Guest, thank you for your positive Feedback you posted on TripAdvisor. We arevery pleased about your impressions regarding the surroundings of the hotel and that you enjoyed our rooms. We would be very happy to welcome you back at one of the Leonardo Hotels. Warm regards, Team Leonardo Frankfurt More

Anadia, Aveiro, Portugal
Top Contributor
53 reviews 53 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Stayed here during the Ambiente Fair and it was a terrible experience. As there is a Leonardo Hotel at the Airport, the one in the city center accepts more guests that what they are able to house - then, when you try to check in you are informed that the hotel in booked and you must stay at the airport... More

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LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Hotel Frankfurt City Center, responded to this review

Dear Guest thank you for your detailed feedback regarding your stay at our hotel. We are sorry that we could not met your expectations. We can assure you that the opinion of our guests is our top priority. Regarding the issues, we are very sorry that this happened to you. Please be assured that this is not our normal standard... More

London, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 31, 2014 via mobile

We stayed at this hotel only for one night. In general I disagree with the most recent reviewers. It is a budget accommodation therefore the expectations should be limited within the price level you pay. The fact that we were able to check in around 10 am was the most important for us. Therefore I give 5 stars for customer... More

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LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Hotel Frankfurt City Center, responded to this review

Dear Guest, thank you for the feedback you posted on TripAdvisor. We are sorry to hear that we could not meet your expectations regarding the Wifi. Thank you for the positive feedback about our hotel. I would be happy to welcome you back at the Leonardo Hotel Frankfurt City Centre, so we can convince you of our high service standards... More

Utrecht, The Netherlands
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 31, 2014

I stayed in a single room on the ground floor, check-in date 2014-06-26, check-out date 2014-06-30. The second night I was there there were booming noises coming from next door. It appeared I was sharing a wall with an all night discotheque. I was offered another ground floor room. The last night I was there I could not fall asleep.... More

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LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Hotel Frankfurt City Center, responded to this review

Dear John, we appreciate your review and your personal view of the experiences that you have made at our hotel. I want to apologize for all the inconvinience caused during your stay. Regarding you issues, I have forwarded your feedback to our executive housekeeper. While I am unable to change the experience that you had with us, I would like... More

Prague, Czech Republic
Top Contributor
84 reviews 84 reviews
24 hotel reviews
61 helpful votes 61 helpful votes
1 of 5 stars Reviewed July 26, 2014

Having stayed in the Leonardo in Duesseldorf I set my expectations too high. This hotel in Frankfurt is in need to a make over. Peeling paint in places and brown dubious carpets really gave an impression of a cheap downmarket establishment. I was pleased when reception announced that I had a room at the back of the hotel - after... More

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LeonardoHotelsFra, Executive Assistant at Leonardo Hotel Frankfurt City Center, responded to this review

Dear Guest, thank you for your feedback here on TripAdvisor. We are very sorry to hear that we could not met your expectations. I can assure you that the opinion of our guests is our top priority. I want to apologize for all the inconvinience caused during your stay and would be happy if we can convince you of the... More

Oxford, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 22, 2014 via mobile

We waited for hours to check in to this hotel, which wasn't ideal as this hotel is situated next to the red light district and is a area with a lot of drug use. On check in we were told we had a room with a balcony on the 7th floor, the lift only went to the 6th and we... More

Was this review helpful? Yes 1
LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Hotel Frankfurt City Center, responded to this review

Dear erin2nicole, thank you very much for your open words and honest feedback regarding your recent stay at our Hotel. We instantaneously forwarded your comment about the cleanliness of your room and the receptionst to our Executive housekeeper and front office Manager. Please accept our apologies for the inconvenience this caused to you. Guest feedback like yours is very important... More

Ljubljana, Slovenia
Top Contributor
81 reviews 81 reviews
29 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed June 5, 2014

I have been traveling to Frankfurt at least once every year for six years now and have stayed in various hotels. Even some right next door to the Leonardo in the RED LIGHT/ NARCO DISTRICT, that were ok. However, nowhere has it happened that the room was stinking of cigarettes (despite the no smoking sign) that when I the girl... More

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LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Hotel Frankfurt City Center, responded to this review

Dear Jan O, thank you for your honest feedback. We are really sorry to hear of your dissatisfaction and regret for giving you cause for complaint. Due to your comments we are able to constantly adjust our services to the needs and expectations of our guests. The improvement of our services and standards is our main concern and we always... More

Tel Aviv, Israel
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 30, 2014

The hotel got great location,just across the hauptbahnhof with a pass underground which made it very comfort espacially since it's been a bit raining. Rhe hotel is quiet with clean rooms and good breakfast, although it's at the edge the immagrents area it was ok and not disturbing at all. The only minus for that hotel (from my point of... More

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LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Hotel Frankfurt City Center, responded to this review

Dear Tsachi K, Thank you so much for your great review. We are all happy, you had a nice stay in our Hotel. By the way, our "Leonardo Advantage Club" bonus programm offers you free WiFi from the second stay. Also you can earn points for your next stays in all Leonardo Hotels. Best regards, More

Istanbul, Turkey
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 2, 2014

I've stayed at the hotel during the Light and Building Exhibition, so the prices were tremendously high. The room was extremely small, we could open only one suitcase at a time. The housekeeping did their best to clean the room, changing sheets and towels etc, but the room was generally very old and dirty, especially the carpet was disgusting. The... More

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Regensburg, Germany
Contributor
14 reviews 14 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 28, 2014

I've stayed in this hotel on more than one occasion because it's inexpensive and it's located within walking distance from the main train station and all local transit. This makes it perfect for the type of travel that I do. The most recent trip I took to Frankfurt, I accidentally booked the airport location of Leonardo Hotel- the staff at... More

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Additional Information about Leonardo Hotel Frankfurt City Center

Address: Muenchener Strasse 59, 60329 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt
Price Range (Based on Average Rates): $
Hotel Class:3 star — Leonardo Hotel Frankfurt City Center 3*
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Also Known As:
Leonardo Hotel Frankfurt City

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