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Leonardo Hotel Frankfurt City Center

Muenchener Strasse 59, 60329 Frankfurt, Hesse, Germany
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1 room 1 guest
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Leonardo Hotel Frankfurt City Center
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248 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Geneva, Switzerland
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed July 27, 2015

For someone who travel a lot and had experience the thing important is customer service which I found it shocked After driving 7 hour arriving tired And went to the hotel the person who was there didn't even look at us or say good afternoon nothing Waited for 30 min standing while having 8 years child who was tired the... More 

Was this review helpful? Yes
LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Hotel Frankfurt City Center, responded to this review

Dear Hayat, Thank you very much for your review. Please be assured the the whole staff is really, really sorry for all the inconvenience you have experienced during your stay. This should never ever happen to anybody. We really would like to prove to you that a stay like yours is not part of our standard we we relly would... More 

Travelers are raving about these Frankfurt hotels

Germany
1 review
5 of 5 stars Reviewed July 20, 2015

Very happy with service. Staff were very friendly and breakfast was delicious!!! Room was quite small but not a problem as I was on my own. I would definitely stay here again. The location was very handy right across from the train station.

Review collected in partnership with Amoma.com

Was this review helpful? Yes 1
LeonardoHotelsFra, Executive Assistant at Leonardo Hotel Frankfurt City Center, responded to this review

Dear Zeddo C, thank you very much for your positive feedback! We are glad to hear that you were satisfied with your stay! We always try to provide our guests with the best possible service. We hope to welcome you again soon! Best regards, Team Leonardo Frankfurt More 

1 review
4 of 5 stars Reviewed June 26, 2015

Opposite to Frankfurt station, Extremely co-operative front desk staff.They returned my papers & promptly gave me e-mail.Clean rooms.Hotel pick up for city bus tour.Nice breakfast. Better book in advance as always full.

Was this review helpful? Yes
LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Hotel Frankfurt City Center, responded to this review

Dear Sandeep, we are so happy about your great Feedback. It makes us really proud. Great to read that we provided such a wonderful experience to you. We hope to welcome you again soon. Kind regards, Team Leonardo Frankfurt More 

Sandringham, Australia
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 30, 2015

We were stranded in Frankfurt after a delayed flight from Australia. Leonardo is very close to the Frankfurt Hauptbahnhof in a very busy area. Our room on the third floor was easy to reach by a small elevator and the room was quiet. Although compact, the room was well designed and spruce

Was this review helpful? Yes 1
LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Hotel Frankfurt City Center, responded to this review

Dear Jayarr875, Thank you for your kind and honest reveiw, here on Tripadvisor. We are very happy to read that your recent stay was nice and hope to welcome you back soon. Warm regards, Team Leonardo Frankfurt More 

Paris, France
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 7, 2015

I just spent 3 nights at this hotel last week with my boyfriend, and here's a quick list of pros and cons: Pros: very friendly receptionist in the morning (they seem to get less so as they change during the course of the day); lovely breakfast; very close to the station; comfy beds. Cons: awkward disposition in the bathroom; WiFi... More 

Was this review helpful? Yes 1
LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Hotel Frankfurt City Center, responded to this review

Dear Jessica, thank you a lot for your review and your feedback. Please be assured that we are working on a better wifi setup. We will provide a way better service as soon as possible. Please be assured that this is not part of our standard. We would be really happy to accommodate you again soon. Warm regards, Team Leonardo... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 30, 2015

City hotels which are squeezed in between other buildings usually suffer from noisy, small, grubby rooms, but the Leonardo in Frankfurt City Centre was a pleasant surprise. The room, whilst not perfect was pretty good. Spare mains sockets on the desk and on bedside tables beats plenty of more expensive hotels I've stayed in for using your laptop or charging... More 

Was this review helpful? Yes 1
LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Hotel Frankfurt City Center, responded to this review

Dear Steve, thank you for your honest review here on tripadvisor and your recent stay with us. We are happy your liked your room, our staff and the breakfast during your stay. We would be more than happy to welcome you back in the not too distant future. Warm regards, Team Leonardo Frankfurt. More 

Germany et al
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed April 24, 2015

This place is not bad considering the location and proximity to the Main railway station. It is a place to lay your head and you should not expect much more, but....it is in the center of everything and there are ample things to do in the neighborhood. For those that are surprised by the area, you should have seen this... More 

Was this review helpful? Yes 1
LeonardoHotelsFra, Executive Assistant at Leonardo Hotel Frankfurt City Center, responded to this review

Dear mochaman340, thank you very much for your review. We are happy to hear that you were satisfied while staying with us and hope to accommodate you again! Best regards, Team Leonardo Frankfurt. More 

Landstuhl, Germany
Level Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 4, 2015

This hotel was very nice, located out of the city but public transport is fantastic. The staff was very helpful in every way the rooms where very nice with plenty of space for 2adults & 1child. By using the bus to the city it only takes about 5 to 8 min and then u can take a tram anywhere, if... More 

Was this review helpful? Yes
LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Hotel Frankfurt City Center, responded to this review

Dear Bobby, Thank you so much for your review and your kind words. We are really happy to see that you felt that comfortable during your stay with us. We hope to accommodate you again soon. Best regards, Team Leonardo Frankfurt More 

Watford, United Kingdom
Level Contributor
2 reviews
4 of 5 stars Reviewed February 28, 2015

We were able to check in a couple of hours early which was really useful as we had not realised how far the Frankfurt Hahn airport is from Frankfurt and so we were really tired when we arrived! The reception staff were polite and helpful. Room was clean and comfortable and was cleaned everyday. It was a bit noisy because... More 

Was this review helpful? Yes
LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Hotel Frankfurt City Center, responded to this review

Dear Sharon, Thank you very much for your great review. We're very happy to hear that you liked our location and hope to see you again soon. Best regards, Team Leonardo Frankfurt More 

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