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City Hotel-West

Moselstrasse 35, 60329 Frankfurt, Hesse, Germany
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53 Reviews from our TripAdvisor Community

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Traveler rating
    4
    9
    13
    5
    22
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
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    (14)
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    (9)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (6)
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Kilkenny, Ireland
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed September 28, 2014

I stayed here for two nights with two friends in a three bed room, it is a budget hotel, I could not fault the the room, it was perfect for us, clean secure basic room with fresh linen and a good shower. Location is very central. it is true there is a girly bar next door but that did not... More 

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Liverpool, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed January 11, 2014

As mentioned in other posts, this hotel is right in the centre of the Red Light District. The bars have people outside who physically try to pull you into their bars. This particular hotel has two clubs directly either side and the rooms actually sit ontop of the clubs. If you are good for a good night sleep DO NOT... More 

Was this review helpful? Yes 2

Travelers are raving about these Frankfurt hotels

Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 14, 2013

If you read any legitimate review of this hotel, it will be clear that you don't want to stay here. Please note the pictures posted by people show no happy faces, and those posted by management show no "true" qualities. They cannot show the front entrance because of the sex clubs next door. Moreover, my personal experience was at checkin,... More 

Was this review helpful? Yes 2
Seattle, Washington, United States
Level Contributor
76 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
1 of 5 stars Reviewed October 28, 2013

I paid $143.00 for 1 night at this hotel. It was just a room with dirty walls, no shampoo, lotion etc. and no air conditioning. It was in the red light district, had a view of a wall and a dirty rooftop and breakfast was not included. It was rated 3 stars but is barely a 1 star.

Was this review helpful? Yes 1
Calgary
Level Contributor
90 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
2 of 5 stars Reviewed May 26, 2013

My husband and I took our teenagers on a tour of Europe in 2007 and this was our first stop. None of the reviews I read at the time, nor the photos on their website, indicate that it is in the RED LIGHT DISTRICT so I'm re-itterating it again. Our cab driver from the airport seemed surprised when I gave... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 13, 2013 via mobile

Good hotel for the price and for what they offered, very good located close of the main train station (5 min). Clean and peaceful to rest after a long trip. The breakfast is included and very nice attendance.

Was this review helpful? Yes 2
Offenbach
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 29, 2013

Wonderful hotel , price worth near to the train station and city . staff very helpful. i loved to book this hotel again. breakfast was excellent . fair ground is 15 min. walking distance from the hotel.

Was this review helpful? Yes 2
Kansas City, Mo
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed November 18, 2012

My credit card was stolen back in 2005 at this very hotel. . It was taken out of my suitcase. Very bad hotel personel at hotel. However, room was nice from what I can remember. There is some type of scam they are running here. Just beware.

Was this review helpful? Yes 3
Queens, New York, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 25, 2012

I am also a victim of like most of other guests reviews here . Front desk and entire staff has cheated . Looks expatriates running this hotel and family friends and my suitcase with 1500 Euro missing . I checked response was you should take care else it is Germany . Also has charged me 82 Euro per night for... More 

Was this review helpful? Yes 2
WV
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed June 20, 2012

Somehow I missed the terrible reviews of this hotel, I don't know how, and naively booked it for about 100 Euros for a triple. Our experience wasn't as bad as some of the others except for the incredible noise and the disgusting skanky denizens of this street. The shower was nice, the beds were comfortable enough, and the desk personnel... More 

Was this review helpful? Yes 2
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