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Ibis Frankfurt City Messe

3.0 of 5 Leonardo da Vinci Allee 40, 60486 Frankfurt, Hesse, Germany
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Ibis Frankfurt City Messe
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Ibis Frankfurt City Messe
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378 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dubai, United Arab Emirates
Contributor
14 reviews 14 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed four times this Ibis because only to attend the Ambiente fair. Its near the fair ground and easily we can reach there by 17-tram. The room is ok , but toilets are ready made type. Towels are bit old. Bed and pillows are good. No mini bar even no drinking water in the room. The staff are not... More 

Was this review helpful? Yes 1
Cape Town, South Africa
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

It was a good stay but they have very few English speaking channels. Only the news channels are in English. Surely they have guests from all over the world staying there so they need more English channels. Also, there is no room service. Other then that it's a decent hotel with good staff.

Was this review helpful? Yes 1
KPSprungk, Manager at Ibis Frankfurt City Messe, responded to this review

Dear Olliedavies244, we very much appreciate your comments regarding your stay at the ibis Frankfurt City Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

UK
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel has an updated and modern reception. The bar area and restaurant has been updated too. It’s a bit of a shame that the rooms haven’t been modernised, but still the bed are comfortable and the bathrooms are perfect size with a great shower. I originally got put into a smoking room! So make sure you specify smoking or... More 

Was this review helpful? Yes 1
KPSprungk, Manager at Ibis Frankfurt City Messe, responded to this review

Dear HomJam, thank very much appreciate your comments regarding your stay at the ibis Frankfurt City Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Wexford
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We arrived at the hotel as we were attending Christmasworld and were directed to our room by a receptionist with very good english but who didn't seem to want to answer any questions we had about the surrounding area. Our room was small and clean and the bed very comfortable but we were very disappointed at the lack of a... More 

Was this review helpful? Yes 1
KPSprungk, Manager at Ibis Frankfurt City Messe, responded to this review

Dear evely016, thank you for taking the time to tell us about your experience at the ibis Frankfurt City Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Senior Contributor
41 reviews 41 reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here whilst at the Paperworld exhibition. The rooms itself are light and clean, but the lack of drinks making facilities is a big negative. I understand the budget nature, but surely a kettle and some tea and coffee isn't too much expense? Probably wouldn't stay here again simply because of that.

Was this review helpful? Yes 1
KPSprungk, Manager at Ibis Frankfurt City Messe, responded to this review

Dear PandaAndBear, we very much appreciate your comments regarding your stay at the ibis Frankfurt City Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Lederzeele, Nord-Pas-de-Calais, France
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 13, 2015

Accor hotels have a 'double- edged' sword nature. The advantage is the uniformity of offer within their brands; but that's also the disadvantage - their all the same, a bit featureless. Since 2007, I have stayed in this hotel for at least 50% of the 'working year' each year. I'm known there, so I get good service. In general, the... More 

Was this review helpful? Yes 1
KPSprungk, Manager at Ibis Frankfurt City Messe, responded to this review

Dear Paul R, We very much appreciate your comments regarding your stay at the ibis Frankfurt City Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Dublin, Ireland
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed January 6, 2015

Hotel was cheap and cheerful, very basic no tea or coffee making facilities which I would expect in all hotels. About ten mins on tram from main train station but tram stop straight outside hotel and regular enough.

Was this review helpful? Yes 1
KPSprungk, Manager at Ibis Frankfurt City Messe, responded to this review

Dear Ashley S, we very much appreciate your comments regarding your stay at the ibis Frankfurt City Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Senior Contributor
21 reviews 21 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 25, 2014

It's my second time in this hotel. Last year I wrote a optimistic review that the price quality ratio in this hotel is very good. Someone form Ibis headquarters must have read it as this year some things changed. The main level of the hotel has been completely redecorated (which was good) together with breakfast area and a hotel bar.... More 

Was this review helpful? Yes 1
KPSprungk, Manager at Ibis Frankfurt City Messe, responded to this review

Dear Aleksander K, thank you for taking the time to tell us about your experience at the ibis Frankfurt City Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

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Additional Information about Ibis Frankfurt City Messe

Address: Leonardo da Vinci Allee 40, 60486 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Bockenheim , Innenstadt
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Frankfurt City Messe 3*
Number of rooms: 264
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Also Known As:
Ibis Frankfurt City Messe Hotel Frankfurt
Hotel Style:
#11 Best Value Hotel in Frankfurt

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