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Ibis Frankfurt City Messe

Leonardo da Vinci Allee 40, 60486 Frankfurt, Hesse, Germany
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Ibis Frankfurt City Messe
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Ibis Frankfurt City Messe
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387 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great experiences on two business trips. Clean, bright rooms with a good bed. Breakfast buffet is good. Front desk staff is very pleasant and accommodating. The tram to downtown is right outside the hotel.

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Dubai, United Arab Emirates
Senior Contributor
38 reviews 38 reviews
31 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here for one night only since I was visiting ISH on my way back to Dubai from London. The hotel is standard IBIS. it is 10 minutes by tram from exhibition center and 12 minutes from Frankfurt main station. The only bad thing was the poor service @ breakfast. this hotel have free internet. It was really over... More 

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KPSprungk, Manager at Ibis Frankfurt City Messe, responded to this review

Dear taldebsi, thank you for taking the time to tell us about your experience at the ibis Frankfurt City Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Dubai, United Arab Emirates
Contributor
16 reviews 16 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 21, 2015

I stayed four times this Ibis because only to attend the Ambiente fair. Its near the fair ground and easily we can reach there by 17-tram. The room is ok , but toilets are ready made type. Towels are bit old. Bed and pillows are good. No mini bar even no drinking water in the room. The staff are not... More 

Was this review helpful? Yes 1
KPSprungk, Manager at Ibis Frankfurt City Messe, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Klaus-Peter Sprungk More 

Cape Town, South Africa
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 14, 2015

It was a good stay but they have very few English speaking channels. Only the news channels are in English. Surely they have guests from all over the world staying there so they need more English channels. Also, there is no room service. Other then that it's a decent hotel with good staff.

Was this review helpful? Yes 1
KPSprungk, Manager at Ibis Frankfurt City Messe, responded to this review

Dear Olliedavies244, we very much appreciate your comments regarding your stay at the ibis Frankfurt City Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

UK
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 6, 2015

The hotel has an updated and modern reception. The bar area and restaurant has been updated too. It’s a bit of a shame that the rooms haven’t been modernised, but still the bed are comfortable and the bathrooms are perfect size with a great shower. I originally got put into a smoking room! So make sure you specify smoking or... More 

Was this review helpful? Yes 1
KPSprungk, Manager at Ibis Frankfurt City Messe, responded to this review

Dear HomJam, thank very much appreciate your comments regarding your stay at the ibis Frankfurt City Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Wexford
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed February 5, 2015

We arrived at the hotel as we were attending Christmasworld and were directed to our room by a receptionist with very good english but who didn't seem to want to answer any questions we had about the surrounding area. Our room was small and clean and the bed very comfortable but we were very disappointed at the lack of a... More 

Was this review helpful? Yes 1
KPSprungk, Manager at Ibis Frankfurt City Messe, responded to this review

Dear evely016, thank you for taking the time to tell us about your experience at the ibis Frankfurt City Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Senior Contributor
44 reviews 44 reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 2, 2015

Stayed here whilst at the Paperworld exhibition. The rooms itself are light and clean, but the lack of drinks making facilities is a big negative. I understand the budget nature, but surely a kettle and some tea and coffee isn't too much expense? Probably wouldn't stay here again simply because of that.

Was this review helpful? Yes 1
KPSprungk, Manager at Ibis Frankfurt City Messe, responded to this review

Dear PandaAndBear, we very much appreciate your comments regarding your stay at the ibis Frankfurt City Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Lederzeele, Nord-Pas-de-Calais, France
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 13, 2015

Accor hotels have a 'double- edged' sword nature. The advantage is the uniformity of offer within their brands; but that's also the disadvantage - their all the same, a bit featureless. Since 2007, I have stayed in this hotel for at least 50% of the 'working year' each year. I'm known there, so I get good service. In general, the... More 

Was this review helpful? Yes 1
KPSprungk, Manager at Ibis Frankfurt City Messe, responded to this review

Dear Paul R, We very much appreciate your comments regarding your stay at the ibis Frankfurt City Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

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