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All 261 Frankfurt hotels

Ibis Frankfurt City Messe

3.0 of 5 Hotel   |   Leonardo da Vinci Allee 40, 60486 Frankfurt, Hesse, Germany (Bockenheim)
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Ibis Frankfurt City Messe
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Ranked #82 of 261 Hotels in Frankfurt
A recent review
3 of 5 stars reviewed 6 days ago
KyWan Hong Kong, China
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344 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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Hong Kong, China
Senior Contributor
47 reviews 47 reviews
27 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

When we arrived there were tour groups checking in, so there was a delay for us. The staff did give us a coupon for a drink at the lobby as compensation. The rooms are average Ibis with basic needs. The location is kind of off from everything. It doesn't seem like there is any eatery around. The parking cost €10... More

Was this review helpful? Yes 1
Massachusetts, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Lobby is fine...goes downhill from there. I have stayed in many hotels in Frankfurt and this one rings in as the worst. Reservation was for a non-smoking room, but they only had smoking rooms when I arrived, despite having prepaid for my entire stay and having called ahead to inform them of my late check in. Was told to check... More

Was this review helpful? Yes 2
KPSprungk, Manager at Ibis Frankfurt City Messe, responded to this review

Dear Michael K, Thank you for taking the time to tell us about your experience at the ibis Frankfurt City Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More

Edinburgh
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is situated in a semi-residential area of Frankfurt, but a tram terminus is virtually on its doorstep. This made getting into town really easy which was important as we were only there for one night on our way to Switzerland. The hotel itself was very good - well up to what you come to expect from Ibis.

Review collected in partnership with Ibis Hotels

Was this review helpful? Yes 1
KPSprungk, Manager at Ibis Frankfurt City Messe, responded to this review

Dear Bojan S, we very much appreciate your comments regarding your stay at the ibis Frankfurt City Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More

Skopje, Republic of Macedonia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was here in August, 2014. I stayed for 4 days. The hotel is nice and clean. The breakfast was amazing, but the quantity should have been bigger. Although the hotel was renovating in that period, they have come to some interesting solutions, but in future they shouldn't organize renovation and reconstruction of the lobby when the hotel is filled... More

Was this review helpful? Yes 1
KPSprungk, Manager at Ibis Frankfurt City Messe, responded to this review

Dear Bojan S, we very much appreciate your comments regarding your stay at the ibis Frankfurt City Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More

Saint-Julien-en-Genevois, France
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 3, 2014

I want at this hotel for a week. i have no complaints about it. There are a few things someone needs to consider if visiting there, soon. They are renovating so that can be inconvient abit. The lobby area is in disarray. When it's time for breakfast or dinner, you have to eat in a tent as they're making a... More

Was this review helpful? Yes 1
KPSprungk, Manager at Ibis Frankfurt City Messe, responded to this review

Dear PGTStJul , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Klaus-Peter Sprungk More

Contributor
12 reviews 12 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 28, 2014

Standard ibis hotel BUT: 1. Who the hell does full reconstruction of the lobby while entire hotel is full packed with guests? 2. Offered breakfast was at improvised tent outside of the building with little or no food in the self service buffet. Really bad for the image of the hotel. Pro's: 1. Very well organized public transportation in the... More

Was this review helpful? Yes 1
KPSprungk, Manager at Ibis Frankfurt City Messe, responded to this review

Dear MKD Milan, thank you for taking the time to tell us about your experience at the ibis Frankfurt City Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More

Budapest, Hungary
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 22, 2014

I spent an awesome weekend in Frankfurt, it was a great and smart deal staying at this hotel. Unfortunetly, I could not have breakfast because of the Chinese groups...the staff was not on top in the restaurant :-(

Was this review helpful? Yes 2
KPSprungk, Manager at Ibis Frankfurt City Messe, responded to this review

Dear Jackjunior72, We very much appreciate your comments regarding your stay at the ibis Frankfurt City Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More

Senior Contributor
21 reviews 21 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 22, 2014 via mobile

The hotel was great! Just what you expect for a ibis hotel, room was clean, staff were ok, there was a bit of a mix up with the rooms but it was sorted out! Can't comment on food as we didn't have any but bar was ok! It's not that far from the city centre only 15 mins by tram,... More

Was this review helpful? Yes 2
KPSprungk, Manager at Ibis Frankfurt City Messe, responded to this review
Google Translation

Sehr geehrter Toddy1971, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Frankfurt City Messe. Über Ihre... More

Jerusalem, Israel
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 10, 2014

If you travel by car, this hotel is very well located next to a highway, but the traffic situation around the hotel is weird, and the use of roads seems to be different at fairs. You might arrive right in front of the hotel without beeing able to access it. There is a final tram station next to the hotel.... More

Was this review helpful? Yes 2
KPSprungk, Manager at Ibis Frankfurt City Messe, responded to this review

Dear rumoril, We very much appreciate your comments regarding your stay at the ibis Frankfurt City Messe. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Klaus-Peter Sprungk More

Mumbai
Top Contributor
105 reviews 105 reviews
79 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed June 24, 2014

We arrived at Ibis at about 7:30 am, thinking we would have to leave our bags with reception and come back for the 3 pm check-in. We were pleasantly surprised that we could have a room immediately. This definitely gave us a good first impression of the hotel. We had booked and paid several months in advance so got a... More

Was this review helpful? Yes 2
KPSprungk, Manager at Ibis Frankfurt City Messe, responded to this review

Dear Rayoong, we very much appreciate your comments regarding your stay at the ibis Frankfurt City Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More

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Additional Information about Ibis Frankfurt City Messe

Address: Leonardo da Vinci Allee 40, 60486 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Bockenheim , Innenstadt
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Frankfurt City Messe 3*
Number of rooms: 264
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Also Known As:
Ibis Frankfurt City Messe Hotel Frankfurt

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