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Innside by Melia Frankfurt Niederrad

#53 of 265 Hotels in Frankfurt
Certificate of Excellence
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Herriotstrasse 2, 60528 Frankfurt, Hesse, Germany
Best prices for: 1 room 1 guest
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Innside by Melia Frankfurt Niederrad
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Innside by Melia Frankfurt Niederrad
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240 reviews from our community

Traveler rating
    89
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    25
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    6
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47
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Moscow, Russia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

It is a very nice hotel that offers a wide range of amenities, is filled with new technologies, has a good gym and a sauna. Rooms are modern and very nice. Our room had a shower inside the room (a see through one). First of all, it was very unusual, but it was good. No water on the floor. The... More 

Review collected in partnership with Meliá Hotels International

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Pelin K, Junior Sales Manager at Innside by Melia Frankfurt Niederrad, responded to this review

Dear Marisha26, Thank you very much for your visit and for sending us your feedback. We are delighted to read that you enjoyed your stay at the INNSIDE Frankfurt Niederrad and look forward to welcoming you back at our hotel in the future. Best regards, Pelin K. More 

Ulaanbaatar, Mongolia
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

The Innside Hotel is a very tidy, modern hotel located in a business district. Don't expect the joys of Frankfurt's night life in the near vicinity. The rooms are comfortable although the shower configuration is somewhat naturist ;-) Oh, the free internet is going to last as long as it takes me to finish this review.

Was this review helpful? Yes
Pelin K, Junior Sales Manager at Innside by Melia Frankfurt Niederrad, responded to this review

Dear Trevor S, Thank you for your visit at the INNSIDE Frankfurt Niederrad and for taking the time to send us your feedback. We are pleased to read that you enjoyed your stay at our property. We look forward to welcoming you back at our property during your next visit to Frankfurt. Best Regards, Pelin K. More 

Bottmingen, Switzerland
Top Contributor
101 reviews 101 reviews
30 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed January 6, 2015

But substance? Reception: at arrival we met the most unfriendliest person we have ever seen at a hotel reception. Later on there were friendlier persons, but the damage was done. Aircondition: It could not be noisier. Room: small, tiny, with Ikea-like furnishing. Definitely the space in the closet is to small for 2 persons, if you stay for more than... More 

Was this review helpful? Yes
Sandra S, Verkaufsleiter at Innside by Melia Frankfurt Niederrad, responded to this review

Dear DMS1995, Thank you for choosing the INNSIDE Frankfurt Niederrad as your accommodation during your last visit to Frankfurt. We are sorry about your unpleasant encounter with one of our staff at the reception. It would be extremely helpful if you could supply us with your booking details via email at Frankfurt.niederrad@innside.com so that we can discuss it internally. We... More 

Ixelles
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 29, 2014

This hotel is 15 min away from Frankfurt City centre, but it's a perfect choice for the weekend. The area is very calm and parking is possible in the area (avoid the parking of the hotel, which costs 18€). +++: - quiet during the weekend - value for money - design of the room - breakfast is simple but varied... More 

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Sandra S, Verkaufsleiter at Innside by Melia Frankfurt Niederrad, responded to this review

Dear kartego, Thank you for taking the time in supplying us with your feedback and for choosing our INNSIDE Frankfurt Niederrad as your preferred accommodation during your last visit to Frankfurt. We are extremely pleased to read that you enjoyed your stay with us. Regarding your comment about no extra pillow in the room, we are happy to inform you... More 

Senior Contributor
40 reviews 40 reviews
30 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 17, 2014

We had to book a hotel short prior notice around the Frankfurt airport. Knowing the brand we had some expectations but what made it so special was the welcoming of the staff. They immediately sensed our stress level and made us feel home and really welcome! The rooms where very good and the facilities very clean and with a nice... More 

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Pelin K, Junior Sales Manager at Innside by Melia Frankfurt Niederrad, responded to this review

Dear Mr Wingenfeld, Thank you for taking the time to supply us with your feedback and for choosing our INNSIDE Frankfurt Niederrad as your accommodation during your last visit to Frankfurt. We are delighted to read that you enjoyed your stay with us and that our team made you feel comfortable. We hope you have a safe trip and wish... More 

Beirut, Lebanon
Contributor
18 reviews 18 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 10, 2014

Ideally located in the center of the Niederrad business area, 5 minutes walk to the train station (one stop from Frankfurt central) and 3 minutes to the tramway. Hotel is very modern with an interesting interior architecture. Rooms (I got a queen bed in 4th floor) are modern, spacious enough, calm and comfortable. Check-in was quick and efficient, check-out a... More 

Was this review helpful? Yes 1
Pelin K, Junior Sales Manager at Innside by Melia Frankfurt Niederrad, responded to this review

Dear Zahi J, Thank you for choosing the INNSIDE Frankfurt Niederrad as your accommodation during your last visit to Frankfurt. We are glad to read that you enjoyed your stay at our hotel and that our team was able to make you feel comfortable during your visit to Frankfurt. We are delighted to inform you that we will offer our... More 

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed December 4, 2014

I stayed here for one night on a business trip. My colleague and I booked at the same time, but when we came to check in they had no record of his booking despite him having confirmation emails, so he had to stay in a hotel nearby. I ordered (expensive) room service and had to send my grilled chicken breast... More 

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Pelin K, Junior Sales Manager at Innside by Melia Frankfurt Niederrad, responded to this review

Dear TheArtfulDogger, Thank you for choosing the INNSIDE Frankfurt Niederrad as your accommodation during your last visit to Frankfurt. We are sorry the check out procedure took some time. As we were fully booked the previous day it may well have taken a bit longer, I am afraid. Please accept our apologies for the quality of the ordered room service.... More 

Brighton, United Kingdom
Senior Contributor
49 reviews 49 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed November 19, 2014

This hotel was booked for me using the AMEX Centurion account ( the black card ) so i'd assumed it would have been a high quality hotel. First off, let me just say that the staff are fantastic, so no issues there. The food in the restaurant, which i believe is operated by a different company was ok but nothing... More 

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Pelin K, Junior Sales Manager at Innside by Melia Frankfurt Niederrad, responded to this review

Dear jamiereid12, Thank you for taking the time to supply us with your feedback and for sharing your comments concerning your recent stay at the INNSIDE Frankfurt Niederrad. First of all, it is a great pity our modern room design with the shower cabinet in the centre of the room did not correspond with your expectations. We do also offer... More 

Senior Contributor
45 reviews 45 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed November 11, 2014

From the perspective of a hotel that offers comfort and facilities to make things easy while you stay in Frankfurt for business my conclusion is that this one is a good choice. Modern, clean, silent, comfortable. The restaurant was just buffet the night we were there and I found the 32€ a bit too much. However being the offer not... More 

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Pelin K, Junior Sales Manager at Innside by Melia Frankfurt Niederrad, responded to this review

Dear Mr/Mrs Creudelsud, Thank you for taking the time in supplying us with your feedback and for choosing our INNSIDE Frankfurt Niederrad as your preferred accommodation during your last visit to Frankfurt. We are extremely pleased to read that you enjoyed your stay with us. Regarding your comment about the glass shower cabinets in the centre of the room, we... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 18, 2014

It looks like it is a very modern and comfortable hotel in Frankfurt when look through the web site, but reality is: 1. No free WiFi, 2. All the time problems with kies 3. Lots of technical problems with heating system warm water, room telephon etc 4. no cleaning on Sundays 5. Beds are very unconfortable, not possible to sleep... More 

Was this review helpful? Yes 1
Pelin K, Junior Sales Manager at Innside by Melia Frankfurt Niederrad, responded to this review

Dear Sisi Y, Thank you for choosing the INNSIDE Frankfurt Niederrad as your accommodation during your last trip to Frankfurt. It is a pity you did not enjoy your stay at our hotel. We are aware of and currently working on the technical issue regarding the keys. It would be really helpful if you could notify us in which room... More 

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