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Radisson Blu Hotel, Frankfurt

4.0 of 5 Franklinstrasse 65, 60486 Frankfurt, Hesse, Germany
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Radisson Blu Hotel, Frankfurt
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Radisson Blu Hotel, Frankfurt
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687 reviews from our community

Traveler rating
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    137
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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    (687)
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    (184)
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    (148)
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2 reviews
2 of 5 stars Reviewed 1 week ago

The rooms are small (which is expected) but mine did not have a wardrobe to store clothes. For the first time in my life I saw that a Hotel of this stature had a Power Outage from 8 am till 5pm, no heating (in freezing december of frankfurt), telephone, TV and water. Was more pissed off as the the service... More 

Was this review helpful? Yes
RD_Frankfurt, General Manager at Radisson Blu Hotel, Frankfurt, responded to this review

Dear Amit K, thank you for the review of your previous stay with us. I am very sorry that you had to face inconveniences regarding your room and the power. Unfortunately, due to highly important maintenance work, it was necessary to cut the power of the whole hotel from half past 9 am until 4 pm. Please excuse any inconveniences... More 

London, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

A unique building which was cool, I stayed for 1 night only, very nice hotel but a little far from the city centre for me. I slept well, even though the lamp stayed on because I couldn't switch it off - was too tired and late to persist with figuring out what/where the off switch was and couldn't be bothered... More 

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed 2 weeks ago

This hotel is not up to scratch. The staff is friendly and the XXS executive suits are clean. You did pick up on the XXS? The spa is so-so, the cocktails horrible, the restaurant an overpriced amateur night. Naked women in the hallway might be an attraction for some but not for me. But to be fair, I can not... More 

Was this review helpful? Yes
RD_Frankfurt, General Manager at Radisson Blu Hotel, Frankfurt, responded to this review

Dear goossens72, Thank you for being our guest and for reviewing your stay with us. I am very sorry that you had to face inconveniences and that we were not able to meet your expectations. It is true that some of our Business Class rooms are smaller than others, but offer a stunning view instead. Please excuse that we missed... More 

Donetsk, Ukraine
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Arrived at the hotel lobby is bare concrete not attractive. Was not treated as concierge member at reception. Room so small and who ever thought of the colour scheme. Light blue carpet red edged furniture and gold French Renaissance style tables and chairs. Walls are dirty and bits frayed everywhere. This hotel is on need of some TLC

Was this review helpful? Yes
RD_Frankfurt, General Manager at Radisson Blu Hotel, Frankfurt, responded to this review

Dear andyyik7, thank you for being our guest and for the review of your stay. I deeply apologize for any inconveniences you had to face. It is definitely no standard of the Radisson Blu Hotel, Frankfurt not to treat our Club Carlson Concierge members properly! I am very sorry that we did not meet your expectations regarding the style of... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I recently braught my mam to stay in this hotel when we were visiting for the Christmas market from Ireland. I have to say the hotel was brilliant from check in to check out. We must thank Johannas on reception no request was 2 much and he was always smiling you can see that he loves his job. Room was... More 

Was this review helpful? Yes
RD_Frankfurt, General Manager at Radisson Blu Hotel, Frankfurt, responded to this review

Dear Theresa O, I am more than pleased to read that you and your mother had a great time with us. I will definitely pass on your praise to my colleague – he will definitely be flattered that his “Yes-I-Can” service attitude is much appreciated. Thank you very much for sharing your experience! You know where to turn to when... More 

Birmingham, England, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This reminded me very much of a Novotel-standard hotel in terms of decor. The rooms were spacious, however (except breakfast which was a bit too cosy). Reception staff were extremely friendly but disappointed that my used coffee mug in my room didn't get replaced once during my six days there. The shower kept ranging from extremely hot to extremely cold... More 

Was this review helpful? Yes
RD_Frankfurt, General Manager at Radisson Blu Hotel, Frankfurt, responded to this review

Dear NLURC, thank you very much for being our guest and for sharing your feedback of your previous stay. I am very sorry to read that you had to face inconveniences. Please be assured, that you did not experienced a Radisson Blu Hotel, Frankfurt standard regarding the replacement of amenities and the linen. Please excuse the noise you had to... More 

Prague, Czech Republic
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

After staying there for 8 months and spending more than €13,000 (per head), the personnel could not provide us with a small room with a table and 6 chairs for an evening gathering. 2 of the people are Concierge members, another 2 are Gold Elite. This is NOT the level of service and respect I expect from a hotel under... More 

Was this review helpful? Yes 3
RD_Frankfurt, General Manager at Radisson Blu Hotel, Frankfurt, responded to this review

Dear Jan S, thank you for your review and for being our guest. I am very sorry that we did not meet your expectations regarding your request. After reviewing the case with my colleagues I got the information that we offered you a room suiting your requirements for a special rate and I am truly sorry that it did not... More 

The Hague, The Netherlands
Top Contributor
88 reviews 88 reviews
40 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed November 7, 2014

This time I had a business room with electric curtains, a nice touch. i had cooked breakfast and there was much choice. I forgot toothpaste and they had this available at reception, as usual, very nice staff. Just a pity the stay was not eligible for points, as it was booked through an agency via work (same price as website... More 

Was this review helpful? Yes
RD_Frankfurt, General Manager at Radisson Blu Hotel, Frankfurt, responded to this review

Dear TravCdeWurld, thank you for this fantastic review of your previous stay with us. I am thrilled to read that you enjoyed your business class room and all its features and hope you had a great time in “Mainhatten”. We would be happy to welcome you in our round hotel again in near future. With kind regards, Helge Luetters General... More 

Bratislava, Slovakia
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 5, 2014

I will probably always have mixed feelings about this hotel. There is an extremely kind staff in one hand which is available to solve your problem during 24 hours a day. But there are lots of wierd things on the other hand because of which you need complain and bother the extremely kind staff. I spent 4 weeks in the... More 

Was this review helpful? Yes 1
RD_Frankfurt, General Manager at Radisson Blu Hotel, Frankfurt, responded to this review

Dear Vicukaaa, thank you very much for your detailed feedback of your previous stay with us. First of all I want to thank you for your warm words regarding our staff and our “Yes- I- Can Service Spirit” we live every day. I am glad that that you overall enjoyed your time with us and in our “Heaven Spa” in... More 

Bern, Switzerland
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 31, 2014

I can recommend this Hotel if you stay in Frankfurt for business purposes, if you like a quit and very clean room, a nice breakfast buffet, a nice view over Frankfurt, and if you do not care about the fact that there's nothing around than business buildings (you need a taxi to get to the City).

Was this review helpful? Yes
RD_Frankfurt, General Manager at Radisson Blu Hotel, Frankfurt, responded to this review

Dear Markus Z, thank you for being our guest and for this nice feedback. I am glad that you enjoyed your time with us and left our round hotel being satisfied. Please note that there is the possibility to get to the city centre by public transportation within 25 minutes. There is a tram as well as a metro station... More 

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Additional Information about Radisson Blu Hotel, Frankfurt

Address: Franklinstrasse 65, 60486 Frankfurt, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Frankfurt
Price Range (Based on Average Rates): $
Hotel Class:4 star — Radisson Blu Hotel, Frankfurt 4*
Number of rooms: 428
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Also Known As:
Radisson Blu Hotel, Frankfurt Hotel Frankfurt
Radisson Blu Frankfurt
Radisson Frankfurt
Frankfurt Radisson
Hotel Style:
#43 Luxury Hotel in Frankfurt

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