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Mercure Hotel Frankfurt City Messe

Duesseldorfer Str 20, 60329 Frankfurt, Hesse, Germany
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Mercure Hotel Frankfurt City Messe
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Ranked #170 of 266 Hotels in Frankfurt
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4 of 5 stars reviewed yesterday
Dreptakk Ehingen, Germany
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144 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Ehingen, Germany
2 reviews
4 of 5 stars Reviewed yesterday NEW

My stay was during the Easter holidays - not too many guests. My room was available upon arrival at 9am. Front desk staff were nice and helpful. Just outside the window is a tram but I hear it only when the window is open. My room was clean, not very big but quite comfortable. Hotel is in 5 min walking... More 

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Dubai, United Arab Emirates
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I asked them to fix my room telephone repeatedly on two days but they didn't bother to do anything. Front desk staff were hopeless, forget helpless. I saw their restaurant staff so obsessed with smoking outside the hotel while guests were having breakfast. I stayed on 1st floor and it wasn't luggage friendly since there were steps once you come... More 

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Melbourne, Australia
Top Contributor
117 reviews 117 reviews
89 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I needed accomodation close to the Hauptbahnhof- the Mercure in Dusseldorfer Strasse was just what I needed. A room was available for me at 8am, just off the plane from Australia. Check in was quick and friendly. The small lift to the 5th floor was slow. The single room was small, simple but fresh and clean. The shower was excellent!... More 

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Macau, China
Top Contributor
111 reviews 111 reviews
25 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed March 13, 2015

Attending exhibition, happy to stay at Mercure. So close to Jesse. Basic but efficient hotel, clean room, good mattress, strong shower and great breakfast, just what is needed for hard day's work. Breakfast well stocked. honey comb, several varieties of bread, warm croissants. only grey spot Scrambled eggs probably cooked in gastro pan and then sliced, bacon tasty but totally... More 

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1 review
3 of 5 stars Reviewed February 27, 2015

I booked this hotel due to a stopover on my way to Turkey and it's proximity to the main train station. I have stayed at Accor hotels all over the world and I honestly can say I've never stayed in one like this!? These are the smallest rooms I have EVER seen. Just picture a cruise boat cabin and you... More 

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Manchester, United Kingdom
Top Contributor
90 reviews 90 reviews
10 hotel reviews
52 helpful votes 52 helpful votes
1 of 5 stars Reviewed February 18, 2015

A group of us stayed here during the Ambiente trade show, some for the whole week and I stayed for two nights. We chose this hotel as it was close to the Messe, and as an expensive Mercure would expect everything we could need for a business trip. The Hotel: Very basic is an understatement. No restaurant. No room service.... More 

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Ampthill UK
Senior Contributor
41 reviews 41 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed February 15, 2015 via mobile

Booked into this hotel due to vicinity to Messe, the closer Mercure was booked. Arrived to be told that due to a computer error they were overbooked and I was being transferred to another hotel, each guest who arrived whilst I was waiting for my cab to alternative hotel wad told the same. Beware! During busy periods this is clearly... More 

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