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Ibis Frankfurt Centrum

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Speicherstrasse 4, 60327 Frankfurt, Hesse, Germany (Formerly Frankfurt Friedensbruecke)
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Ibis Frankfurt Centrum
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1,465 Reviews from our TripAdvisor Community

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Tirupur, India
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

Hi, We already stayed in IBIS Frankfurt Centrum on our visit to Frankfurt. The rooms are mini but clean and neat. Bathroom is very small that is the issue. But compared to money we pay its ok. I can suggest this hotel for a short stay. And the staff is very helpful. And when we went on a weekend trip... More 

Helpful?
Thank SelvakumarT
Kobe, Japan
Level Contributor
42 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Close to Frankfurt Central Rail Station. Nice quite location b river side. Tram is 5 min walk and station ten min. Plenty of restaurants within walking distance. Small hotel, Rooms of decent size with old style Bathrooms. Toilets uncomfortably high, with shower space with plastic curtains, makes the whole bathroom wet. Bed sizes in twin too small. Nothing else in... More 

Helpful?
Thank mithaheem
India
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Location: Approx 700mtrs from the main train station (Hauptbanhof). Rooms: This was my first stay at an Ibis property. The rooms are very basic, but clean and decently appointed. During the messe/exhibitions the hotels can all get very expensive, but this once was quite reasonable. We had booked a double, but since the hotel was overbooked they gave us a... More 

Helpful?
Thank Aby-Bubs
Mechelen, Belgium
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Clean room and bathroom. The room (and especially the bathroom) is quite small, even for an Ibis. I would however not complain considering the price... Unfortunately the staff could do better. We reserved a late check-out so we could lay-in after a night out. The receptionist however woke us up (constant knocking on the door) around noon-time, telling that we... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Drikke
TSoeylemez, Manager at Ibis Frankfurt Centrum, responded to this review

Dear Drikke, thank you very much for your comments, I am very sorry that my staff members did not behave the way the should have done ; please allow me to express my sincerest apologies. I hope that you will give us the opportunity to better serve you in the near future in one of our ibis Hotels. Kind regards... More 

Kilmarnock, United Kingdom
Level Contributor
65 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Central location near the River Main. Standard rooms are compact with small amount of hanging space and shower facilities. Our room overlooked a courtyard but some rooms have views over the river. Larger rooms are studios which I would have preferred. We stayed for 3 nights on a room only basis. Would stay here again since close to our relatives... More 

Helpful?
Thank Sunseeker215
Lancashire, UK
Level Contributor
132 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We were here as a large group with work. I checked in with two colleagues and wanted to be on the same corridor so asked if I could change rooms (to one we knew wasn't being used). Was told absolutely not as he had just checked me in (took all of 3 seconds). This is just one example and we... More 

Helpful?
Thank Frank197537
TSoeylemez, Manager at Ibis Frankfurt Centrum, responded to this review

Dear Frank, Thank you for taking the time to tell us about your experience at the Ibis Frankfurt Centrum. I highly regret that our employees were not friendly and helpful and that they didn´t paid you the attention you deserved. Please be assured that we discussed this case with the staff already in detail to ensure that similar incidents are... More 

Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 4 weeks ago

Rude staff, restaurant does not work properly, noise, dangerous area. It's clear they don't like to speak English, they don't like us, they don't like to work there, they don't like guests! Absolutely horrible. Staff threated us like intruders from the minute we walked in, not even greeting to the minute we walked out. There's not enough staff, the restaurant... More 

Helpful?
Thank Viv J
TSoeylemez, Direktionsassistentin at Ibis Frankfurt Centrum, responded to this review

Dear Vivienne, Thank you for taking the time to tell us about your experience at the Ibis Frankfurt Centrum. I highly regret that our employees were not friendly and that they didn´t paid you the attention you deserved, please allow me to express my sincerest apologies. At your stay we had a big student group in our hotel and unfortunately... More 

Sao Paulo, SP
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 1, 2016

The hotel was everything i expect. It's really close to the main station, and the area is pretty nice- including an amazing view of the river. The room was clean and confortable, with free wifi. For a budget stay, i would say this is the ideal hotel for you!

Helpful?
Thank Amanda_1020
Tugrul S, Manager at Ibis Frankfurt Centrum, responded to this review

Dear Amanda_1020, Thank you very much for sharing your positive comments. Your feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services and I will share this with my team. We hope to see you again soon at our ibis Hotels. Kind regards Tugrul Söylemez General Manager More 

Singapore, Singapore
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed December 30, 2015 via mobile

Pros: - quite close to the railway station - cheap, so pretty expected Cons: - Really small room n toilet - you can hear guest walking and speaking along corridor - far (20 min walk) from old town area - not much food outlets around Advice: - If you can afford 20 - 30 EURO more, you can consider other... More 

Helpful?
Thank Ryan P
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