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Holiday Inn Express Frankfurt-Messe

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Gutleutstrasse 296, 60327 Frankfurt, Hesse, Germany
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Holiday Inn Express Frankfurt-Messe
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Holiday Inn Express Frankfurt-Messe
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377 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oxford, United Kingdom
Level Contributor
50 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed here as a stop over enroute to Vienna. The hotel is located out of town but we had our own car so it wasn't an issue. There is free street parking available but it didn't feel like a safe place so we parked at the hotel for €9. It's clean, breakfast was varied and good, staff were very... More 

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Odense, Denmark
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

While the area was dodgy, it was also close to the center of town, and had safe underground parking, which we were allowed to use after we had checked out. Breakfast was good, and there was a lot of choice. The area of town was not the best, and felt like it should be avoided at night. Breakfast was EXTREMELY... More 

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Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Hotel located in a neighborhood just peripheral but well-connected to the center by bus. The buses are always on time and very frequent. The room is spacious and comfortable. Clean. Continental breakfast plentiful and varied. A few steps from the hotel (just around the corner) is the Tanzhaus West, one of the the most popular electronic music clubs in the... More 

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FRAGT, Front Office Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear side B, Thank you very much for your kind feedback. We are very happy that you enjoyed a great stay with us and look very much forward to be your hosts again. Warm regards from Frankfurt, Monique Unbehaun Junior Guest Service Manager More 

Ramat Gan
Level Contributor
70 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed for 2 nights. Service was minimal. Rooms clean and comfort. Messe is no very close. Transportation is limoted. Price was inexpensive. Breakfast was good and starting early! I recommend if not looking for a central location

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FRAGT, Front Office Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Eli G, Thank you for sharing your experiences of your recent stay with us. We truly appreciate your feedback and regret that we were not able to satisfy you 100%. Thank you for also mentioning some positive aspects of your stay with us, like the breakfast buffet and our comfort and clean room. We would be grateful for an... More 

New Orleans, Louisiana
Level Contributor
103 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is not far from the Frankfurt Airport. The exit off A5 highway is Frankfurt Westhafen. In the US, there is usually a street exit but in this case it is a location. Once you find it, it is easy access to downtown or other areas. The hotel is near a nice river where there are small eating places... More 

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FRAGT, Front Office Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear WD80, Thank you very much for sharing your impressions about our Holiday Inn Express Frankfurt Messe here on TripAdvisor. I am very pleased to read your compliments. We are very much looking forward to the pleasure to be your hosts again. Best regards Monique Unbehaun Junior Guest Service Manager More 

Bergamo, Italy
Level Contributor
106 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed 2 weeks ago

let's forget that during the Achema Fair the price of 300 eur/night is very close to be a robbery but we all know how it works. let's imagine the price is around 100 eur.... now, it is NOT close to the Fair Ground, don't book because you think this is close, you'll need a taxi or take bus and metro.... More 

Was this review helpful? Yes
FRAGT, Front Office Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear bridgerobe, Thank you for your feedback regarding your recent stay at our hotel! Also, I like to say thank you, for your words about our staff. We try our best to let our guest feel relaxed and happy during their stay with us. We’d love to see you soon. Warm regards Monique Unbehaun Junior Guest Service Manager More 

UK
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had a pleasant stay at this hotel for the ACHEMA tradeshow for business. Check-in was one of the easiest experiences I have had at any hotel and my room was very clean and had just what I needed for a one night stay. I have read complaints about the bathrooms, but this was completely unfounded from my standpoint as... More 

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FRAGT, Front Office Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Kuczer2, Thank you so much for your review and your kind words about your stay. Also, I like to say thank you for your compliments about our staff and the hotel itself. We try our best to make the stay with us memorable. We’d love to see you soon. Kind Regards Monique Unbehaun Junior Guest Service Manager More 

Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 18, 2015

I chose this hotel because it was a last minute booking and I wanted something affordable for the family. I booked two rooms and stayed for two days. The hotel is near the river where there are restaurants and nice viewing areas. At the riverside there are plenty of people picnicking, working out, drinking wine or just reading, Also, you... More 

Was this review helpful? Yes 1
FRAGT, Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Courtney, first of all thank you for staying with us. I'm very happy to read that we could offer you an affordable stay in Frankfurt and kept our promise of high quality and real service behavior at fair price. Nothing to say more just THANK YOU for taking time and share your experience on TripAdvisor. I and my team... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 15, 2015

very good location, for metro and bus connection, also for shopping area and easy for finding city tour. and very good service , good break fast , good staff at reception and enjoy vacation with friend , !!!!!!!!!!! my jet privilege number is 177376684

Was this review helpful? Yes
FRAGT, Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Kumar, Thank a lot for the nice words and your time spending to give us feedback. I'm very happy to read that we meet your expecation and kept our promise of great service at reasonable price. We are looking forward to welcoming you very soon again in Frankfurt Best regards Mostafa Maschkur Hotel Manager More 

Mumbai (Bombay), India
Level Contributor
3 reviews
3 of 5 stars Reviewed June 3, 2015

Overall Experience was good at this place. Rooms - Spacious, clean and well kept rooms. The beds are really comfortable. Staff - Very courteous. We arrived way before check-in time, and they were very helpful and accommodated us as soon as possible. Also, no matter what the time is, if you have an issue, the staff immediately come and sorts... More 

Was this review helpful? Yes
FRAGT, Front Office Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear PinksLovesToTravel, Many thanks for staying at our hotel and giving us your feedback afterwards. And thank you also very much for your positive feedback about our staff. We would love to welcome you soon again. Best regards, Monique Unbehaun Junior Guest Service Manager More 

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