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Holiday Inn Express Frankfurt-Messe

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Gutleutstrasse 296, 60327 Frankfurt, Hesse, Germany
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Holiday Inn Express Frankfurt-Messe
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Holiday Inn Express Frankfurt-Messe
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346 reviews from our community

Traveler rating
    97
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    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cleveland, Ohio
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The staff is very good and the hotel is priced well, clean and comfortable. But I thought it was in the town center and closer to city action outside its doors. Instead it's in an industrial district on a busy street. A long walk, €10 cab ride or ride the #37 city bus to get into downtown. If you like... More 

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highland,mi
Contributor
18 reviews 18 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We needed help with refrigeration for medication, as the rooms do not have a mini fridge. The staff was very helpful & understanding. Location was not great, semi industrial area. We asked where we could eat within walking distance as we wouldn't have our car till the next day. We walked to the river area and encountered a "drunk" on... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

+Good place to stay, clean, comfortable, close to Frankfurt centrum. +Close to train station +Breakfast is enough. -Has early hours room service. +Free Wifi connection +Has carpark -They must add some Turkish TV channels.

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FRAGT, Front Office Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Burak Ö, Thank you very much for your positive comment about your stay at the Holiday Inn Express Frankfurt Messe. We´re glad that you enjoyed your stay and we´re looking forward to welcome you back in our hotel very soon. Best regards Monique Unbehaun Junior Guest Service Manager More 

Doha, Qatar
Top Contributor
126 reviews 126 reviews
32 hotel reviews
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed February 10, 2015

This is the 3rd time we stayed at this hotel each time we are in Frankfurt and the service is the same each time, if not better. The distance to the city is within walking distance, approx. 3 km, a good walk in the morning. The street where this hotel is located is served well by the city bus no.... More 

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FRAGT, Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Naiza, Thank you so much for taking your time to share your experience on TripAdvisor. Thank you also for your loyalty and stayinf with us! I absolutely agree with you that the first impression is the most important aspect for a guest, Our goal is to offer a warm and friendly welcome to our valued guest who arrive at... More 

Newcastle upon Tyne
Senior Contributor
45 reviews 45 reviews
30 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed February 6, 2015

I've stayed in many HIExpress hotels over the years and this is one of the better ones. While the location is a bit isolated with no S-bahn or train station very close, the bus service to the central station is pretty good (30 min service interval in evening) and the isolation has the benefit of low street noise levels. Everything... More 

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FRAGT, Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Neil, Thank you very much for your honest and excellent rating on TripAdvisor. Recently we have updated our bar menu with new drinks selection and some pizza and snacks, we are still working on the bar menu to add some more food items such as noodles and soups. The team of Holiday Inn Express Frankfurt Messe would be very... More 

Islamabad, Pakistan
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 6, 2015

Good 3 star, i stayed here only for one one night. Very cooperative staff, by bus approx 5 stops away from Frankfurt main station. Bus station just opposite to hotel, bus after every 20 minutes to & from hotel. All rooms are basic rooms nothing special, wifi is very good. Average breakfast. If you want to see Frankfurt attractions then... More 

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FRAGT, Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Yousaf M, Thank you for your comments. We are happy that overall we met your expectation. We would be very happy to welcome you very soon again. Best regards Mostafa Maschkur Hotel Manager More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 1, 2015

Would I stay at this hotel again? most definately. Couldn't fault it in any way, the hotel was spotlessly clean, the room was perfect for two of us and the beds were comfy, our room was at the side of the building so traffic noise wasn't a problem, breakfast was amazing, a really good selection to choose from and the... More 

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FRAGT, Front Office Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear dante6830, Many thanks for your lovely review! Great to see that you enjoyed staying with us. The team is happy to receive accolades from our guests. We look forward to welcoming you again to Holiday Inn Express. Best regards Monique Unbehaun Junior Guest Service Manager More 

Houston, TX
Contributor
17 reviews 17 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 28, 2014

Pros: -Perfect location for those who arrive in Frankfurt by car. Only a 5-10 minute drive from the city center, but in a quiet area with plenty of free on-street parking available (the hotel also offers a paid private parking lot). Good public transport connections if you would like to explore the city without a car (recommended, unless you're driving... More 

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FRAGT, Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Donato, First of all I wish you a happy New Year with a lot of healthy and success. Thank you very much for your detailed and excellent feedback. I'm happy to read that overall we could meet your expectations and you enjoyed your stay with us. Unfortunately according to the Holiday Inn Express standards for Europe we are not... More 

London, United Kingdom
Contributor
19 reviews 19 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 22, 2014

Went to Germany for business but remained there a little longer to check out the Christmas markets and stayed at this hotel, in total I stayed in 3 hotels in Germany and the other 2 hotels I stayed with were better, although they should be since they do have higher star ratings, however star rating aside, when I checked in... More 

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FRAGT, Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Kay_Elle, Thank you very much for your feedback. I apologize for any inconvenience you mighthad with the smell in your room. We are working on some settings in the rooms to be changed within our renovation project one of the points is to change the shower curtins against glas doors however as long as we do not have them... More 

London, United Kingdom
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 15, 2014

We came here as a base for visiting the Christmas markets. There are four Holiday Inn's in Frankfurt city, so make sure you get a card from the front desk for if you get a cab so you can get back. The hotel is a short distance from the main train station (although a bit far if you have a... More 

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FRAGT, Leiter Front Office at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Guest Vulpine_V Thanks for rating high and the great comments. With great pleasure I will forward everything to the team! A really great motivation for all of us. Goodbye until your next stay. With best regards Monique Unbehaun Junior Guest Service Manager More 

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