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All 263 Frankfurt hotels

Holiday Inn Express Frankfurt-Messe

3.0 of 5 Hotel   |   Gutleutstrasse 296, 60327 Frankfurt, Hesse, Germany (Innenstadt)
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72%
Ranked #102 of 263 hotels in Frankfurt
A recent review
5 of 5 stars reviewed 1 week ago
Anita S London, United Kingdom
  • Reviews (294)
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294 people have reviewed this hotel

Traveler rating
    78
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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English first
Thornhill, Canada
Reviewer
5 reviews 5 reviews
1 of 5 stars Reviewed 2 days ago NEW

1. The shower had a smell of mold and there was actual black mold around (see attached photo). 2. The table lamp was broken and hanging by the wire (see attached photo - safety hazard). 3. But, more than that, the room was smelling with some smell, not even smell, but an odor. 4. The carpet was covered with dirty... More

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London, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My partner and I wanted a short break in Europe x we booked on a wowcher special deal. We arranged the transfers from airport to hotel and return to the airport. We arrived on Friday 18th July and on arrival at the hotel the staff were very friendly & helpful. Because we both smoke they were happy to change our... More

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Edinburgh, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Holiday Inn for 3 nights in early July with my girlfriend as we wanted a last minute city break. The hotel was great. Great comfy beds, British Tv chanels and free wifi for 2 devices. Traveling to the city took about 5 mins on the local bus which was frequent enough even late at night. To... More

Was this review helpful? Yes 1
FRAGT, Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Darren, Thank you very much for your exellent rating on Tripadvisor. I happy that we could offer you and your girlfriend a home far away from your home. Thank you also for your recommending us to your friends. We would be happy to meet you again in our hotel. Warm regards Mostafa Maschkur Hotel Manager More

Manchester, United Kingdom
Top Contributor
57 reviews 57 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at the Holiday Inn for the weekend while there on business, and it was lovely. Felt like I was in a 5 star hotel when I walked in, and my room was excellent. Very clean, just what you need for a few nights stay. The lift could do with being 10 times bigger, you can fit about 3... More

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FRAGT, Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Heather M, Thank you very much for your good rating on Tripadvisor. It fils me with pleasure to read that we could offer you a service which you know from 5 star hotels. Comments like yours give us the appropriate feedback that we are on the right road to keep our promise of ''Great Hotels Guest Love''. Looking forward... More

2 reviews
5 of 5 stars Reviewed 4 weeks ago

After a long time searching for an hotel for our 5 day trip, I found this hotel and was surprised by the value asked (145€ for 4 nights in a double bed room) and by the services included (free wifi and breakfast). I was even more surprised when I saw the photos posted by other travellers here on TripAdvisor. When... More

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FRAGT, Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Thiago Thank you for your excellent rating. I'm happy to read that we could offer you an enjoyable stay and meet your expectation. As brand of Holiday Inn Express we are under standards of IHG hotels and unfortunately we are not allowed to put a mini-bar in the guest rooms. Alterantively we offer drinks and snacks at our bar... More

Doha, Qatar
Top Contributor
74 reviews 74 reviews
25 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed June 24, 2014

This is the second time we had stayed here. We found it very convenient to get to the city without hurting the wallet, the bus system runs frequently from Gutleutstrasse to Hauptbanhof. Thereafter, just stroll leisurely into the city of Frankfurt. We enjoyed a good walk back from Frankfurt one evening and stopped by a really nice kebab shop on... More

Was this review helpful? Yes 1
FRAGT, Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Naiza a, Thank you very much for taking your time to gives us feedback on Tripadvisor. Reviews are nowadays very important as they help hotels to see improvement areas on how better serve guests and guests an overview of their next destination. We hope to welcome you very soon again at our Holiday Inn Express Frankfurt Messe with more... More

Oklahoma City, Oklahoma
Top Contributor
56 reviews 56 reviews
27 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 19, 2014

The staff was extremely helpful and friendly. We arrived around 10am and they were able to accommodate us with getting us in a room within 30 minutes. The breakfast was very good. The hotel is close to tram and subway stops. It is in a Middle East neighborhood and food at nearby restaurants was very good.

Was this review helpful? Yes
FRAGT, Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Guest, Thank you very much for taking your time to give us feedback on Tripadvisor. I'm happy to read that we could keep our promise of "Great Hotels Guest Love" and could meet your expectations with our service. I and my team would be happy to welcoming you very soon again at our hotel. We wish you all the... More

1 review
2 of 5 stars Reviewed June 15, 2014

Although the hotel offers free Wi-Fi service, it only allows a set of user name and password for a limited of two devices. Moreover, the user name and password are extremely difficult to enter without making mistakes (it consists of various combination of capital and non-capital letters), not to mention that the front desk staff gave me an invalid set... More

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FRAGT, Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Guest, Thank you very much for your feedback on Tripadvisor. I apologize for any inconvenience you might had during your staywith the internet and that we could not meet your WIFI expectations. I would like to inform you that we had installed WIFI in May 14 and faced some problems at the beginning and fixed them so far, however... More

Frankfurt, Germany
1 review
2 of 5 stars Reviewed June 11, 2014 via mobile

I am sitting in my room as I write this review. I checked in, turned on cooling to full and left to eat dinner. I return two hours later. There is air blowing but it is not from air conditioning. It is only as cold as outside air. It is June but not so hot. But it is humid. So... More

Was this review helpful? Yes
FRAGT, Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Guest, Thank you for your review on Tripadvisor. I aplogize for any inconvenience you might had experienced during your stay at the Holiday Inn Express Frankfurt Messe. Our Air condition system is one way system so it is either cooling or heating the room depend on the outside temperature. Due to healty and eco-friendly reason the germain air conditions... More

Isa Town, Bahrain
Contributor
13 reviews 13 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 1, 2014

We stayed for few hours before heading to Frankfurt International Airport which is nearby. Room was quite small. The staff were very friendly and helpful. There's a nice restaurant near the hotel (around 10 min walking). No other attractions in the area.

Was this review helpful? Yes
FRAGT, Leiter Front Office at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear guest Nouf, thank you very much for your loyal feedback. We appreciate your very good rating. We look forward to welcome you back soon to the Holiday Inn Express. With best regards Monique Unbehaun Front Office Supervisor More

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Additional Information about Holiday Inn Express Frankfurt-Messe

Address: Gutleutstrasse 296, 60327 Frankfurt, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Frankfurt > Innenstadt
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Frankfurt-Messe 3*
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Also Known As:
Holiday Inn Express Frankfurt-Messe Hotel Frankfurt
Frankfurt Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Frankfurt Messe! The hotel offers 175 comfortable and well-equipped rooms on 5 floors, including 2 rooms suitable for disabled guests and also smoking and non-smoking rooms. The rooms are equipped with air conditioning, satellite TV, free WIFI connection and tea and coffee making facilities. Start your day with our complimentary breakfast buffet! The hotel also offers 2 modern conference rooms with natural light, air conditioning and internet access and offers numerous conference materials for successful meetings for up to 60 people. The hotel is near the central railway station, the Festival Hall and the 'Messe Frankfurt' exhibition grounds (Euromold, Heimtextil, Paperworld, Ambiente, Buchmesse, ISH, ACHEMA, IAA, etc.) Frankfurt s Westhafen and Gallusviertel/Galluspark business quarters are in the direct vicinity of the hotel and the Hoechst Industrial Park and Eschborn can be easily reached by car. With easy connections to the A5 motorway and the city centre, the hotel is an ideal location for your overnight stays, conferences and meetings. You can enjoy live football matches of Eintracht Frankfurt and also concerts at the Commerzbank Arena. You can book tickets for the Rhein-Main transport authority and also tours directly at reception. ... more   less 
Number of rooms
175

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