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Holiday Inn Express Frankfurt-Messe

3.0 of 5
Gutleutstrasse 296, 60327 Frankfurt, Hesse, Germany
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Holiday Inn Express Frankfurt-Messe
Ranked #62 of 261 hotels in Frankfurt
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223 reviews from our community

    Trip type
Traveler rating
    46
    92
    68
    15
    2
Date Rating
St. Petersburg, Florida
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 18, 2013 NEW

This hotel is newer, very clean and well appointed. The only draw back was they charged for WiFi. The breakfast was good and the front desk staff was helpful. I would stay there again next time I'm in Frankfurt.

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Trenton
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 8, 2013

I took this trip in April of '05. The time choice does not allow me to go back that far. This hotel was incredible to stay at. The rooms were totally european with a little american/canadian influence. Beautiful rooms, just a tad small when compared to the rooms in Canada/USA but the beds were so comfortable, the linens alone were... More

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FRAGT, General Manager at Holiday Inn Express Frankfurt-Messe, responded to this review
April 10, 2013

Dear guest, Many thanks for posting a review about your great experience in our hotel! We hope to have you back whenver a trip to Germany is coming ahead. Best regards Martin and team More

Tehran
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 18, 2013 via mobile

I stayed 2 nights in the hotel. I booked it each night 50usd. Pros: hotel is clean, the room size is enough. Breakfast is normal, Honestly I didn't expect too much from a 3 star hotel but I found even better than some so called 4 star hotels. Staffs is efficient. Cons: the hotel located in a industrial ares, no... More

Was this review helpful? Yes 1
FRAGT, Geschäftsführer at Holiday Inn Express Frankfurt-Messe, responded to this review
March 19, 2013

Dear guest, Many thanks for your nice review! We are happy to see that you liked staying with us! The closest restaurants to the hotel (Lounge Frankfurt, Druckwasserwerk, Luftikus) are about 10 minutes away from the hotel for lunch and dinner. The nearest supermarket is REWE open from 7 am to 10 pm from Mon - Sat, also about 10... More

West of England
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 13, 2013

I was lucky to only have to stay here 1 night. I was stuck when Frankfurt airport was closed due to snow. The hotel is in a pretty industrial area and as far as I can make out there are no amenities close by at all - no shops, restaurants etc. The hotel has no restaurant to speak of, but... More

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FRAGT, Geschäftsführer at Holiday Inn Express Frankfurt-Messe, responded to this review
March 15, 2013

Dear Guest, Many thanks for taking your time to review your stay in our hotel and share it with other travellers. It looks like we haven't been the right choice for you. Holiday Inn Express hotels do not offer amenities such as room service and restaurants in the hotel. Most of our guests travelling through the airport use the sumptious... More

Dusseldorf, Germany
1 review
5 of 5 stars Reviewed February 28, 2013

Thank you very much for the warm welcome and for the great service during my Stay. The friendliness and the competence of the Employees makes the difference between you ant the other Hotels. I hope i´ll see you soon. Amine

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FRAGT, General Manager at Holiday Inn Express Frankfurt-Messe, responded to this review
March 4, 2013

Dear guest, Many thanks for your sharing your wonderful experience with other TripAdvisor users! We are delighted to hear that you liked our friendly staff. Looking forward to welcoming you again to Holiday Inn Express! Best regards Martin and team More

Hranice, Czech Republic
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 21, 2013

Decent hotel for a business trip - 10 to 15Euros away from Messe by taxi. Unfortunately, we ended up in a smoking room, which was pretty smelly no matter how much we aired it out. The beds were bit soft for my taste, but the rooms are nice and clean. The breakfast is good, but not much choice - great... More

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FRAGT, General Manager at Holiday Inn Express Frankfurt-Messe, responded to this review
February 27, 2013

Dear Guests, Many thanks for your good review and sharing of some good points regarding your stay. Regarding the bedding preference, the Holiday Inn Express website offers to book non-smoking and smoking room as long as they are specifically available. On website of online travel agents, the display may indeed vary and not all available room types shown. IHG hotels... More

Pune, India
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 28, 2013

I had booked myself in this hotel due to the brand name and the good experience at holiday inn Rome. But now I regret the decision. The check in was very slow, confusing for the staff and she did not understand what we group of travelers needed during our stay. The bathroom issues have not been fixed for the last... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Frankfurt-Messe, responded to this review
February 12, 2013

Dear Ashutosh W, Thank you for taking the time out our your busy day to share your thoughts and comments regarding your stay with us. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. Please accept our sincere apology for the overall dissatisfaction you experienced during... More

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Pune, India
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 of 5 stars Reviewed January 26, 2013

Well, it saddens me to write this review for this otherwise "good chain" of hotels, and for which I am a priority club member. to start with had a really nighmarish experience at the front desk while checking in and it continued , as the service desk people just did not recognize the billing issue. They charged my card right... More

Was this review helpful? Yes
FRAGT, General Manager at Holiday Inn Express Frankfurt-Messe, responded to this review
January 28, 2013

Dear Guest, Thank you for using the TripAdivor platform to share your experience with other travellers. As we encourage our guests to use it to share their insights with other , we need to face not only rewarding reviews, but also criticism - and act accordingly. I have given you the full answer to your complain already in detail personally,... More

Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 8, 2012

Good clean rooms, comfy bed and good shower - what more do you need for a business trip ? of yes a cup of coffee in the morning - with all those boxes ticked this hotel met expectations. Exceeded on the breakfast. does nothing more or less than it promised.

Was this review helpful? Yes
FRAGT, General Manager at Holiday Inn Express Frankfurt-Messe, responded to this review
December 12, 2012

Dear guest, Many thanks for sharing your experience on TripAdvisor! We are happy that you point out your likings such as our breakfast with coffee and the good and clean room. Looking forward to welcoming you again to Holiday Inn Express in future. Best regards Martin and team More

Senior Contributor
32 reviews 32 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed December 4, 2012 via mobile

It's in a bad location - takes at least 30 mins brisk wlk from romerplatz area. It's a dodgy looking area. They have 1 menu for food in the evening. Pizza. Seriously ? At least make it German food ! Rubbish wouldn't stay here again. The staff were friendly and helpful though.

Was this review helpful? Yes 1
FRAGT, General Manager at Holiday Inn Express Frankfurt-Messe, responded to this review
December 7, 2012

Dear Guest, Many thanks for your review, which we read with deep regret. However, we appreciate you comments on good service you received. Apparently we haven't been the right hotel for your travel needs. Holiday Inn Express hotels do usually not offer any kind of food, except breakfast. Our location is in the city of Frankfurt, 7-8 minutes with public... More

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Additional Information about Holiday Inn Express Frankfurt-Messe

Also Known As:
Holiday Inn Express Frankfurt-Messe Hotel
Holiday Inn Express Frankfurt-Messe Hotel Frankfurt
Holiday Inn Express Frankfurt
Holiday Inn Frankfurt
Frankfurt Holiday Inn
Address: Gutleutstrasse 296, 60327 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt
Amenities:
Business Center Free Breakfast Pets Allowed Restaurant Wheelchair access
Hotel Style:
#14 Best Value Hotels in Frankfurt
#27 Family Hotels in Frankfurt
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Frankfurt Messe! The hotel offers 175 comfortable and well-equipped rooms on 5 floors, including 2 rooms suitable for disabled guests and also smoking and non-smoking rooms. The rooms are equipped with air conditioning, satellite TV, high-speed Internet connection and tea and coffee making facilities. Start your day with our complimentary breakfast buffet! The hotel also offers 3 modern conference rooms with natural light, air conditioning and internet access and offers numerous conference materials for successful meetings for up to 60 people. The hotel is near the central railway station, the Festival Hall and the 'Messe Frankfurt' exhibition grounds (Euromold, Heimtextil, Paperworld, Ambiente, Buchmesse, ISH, ACHEMA, IAA, etc.) Frankfurt s Westhafen and Gallusviertel/Galluspark business quarters are in the direct vicinity of the hotel and the Hoechst Industrial Park and Eschborn can be easily reached by car. With easy connections to the A5 motorway and the city centre, the hotel is an ideal location for your overnight stays, conferences and meetings. You can enjoy live football matches of Eintracht Frankfurt and also concerts at the Commerzbank Arena. You can book tickets for the Rhein-Main transport authority and also tours directly at reception. ... more   less 
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Holiday Inn Express Frankfurt-Messe
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