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Holiday Inn Express Frankfurt-Messe

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Gutleutstrasse 296, 60327 Frankfurt, Hesse, Germany
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Holiday Inn Express Frankfurt-Messe
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Holiday Inn Express Frankfurt-Messe
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350 reviews from our community

Traveler rating
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    129
    95
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    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Top Contributor
83 reviews 83 reviews
35 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hotel is really close to the city. Reachable by a 5 minutes bus ride. You can even walk to the city. If you drive, you can park by the roadside and save on the daily parking charges by the hotel. Receptionist wasn't very attentive. If you go late for breakfast, they won't replenish the food.

Was this review helpful? Yes
FRAGT, Front Office Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear H_Ahmad, Thank you for taking the time to share your experiences with us. Whenever your journey takes you back to Frankfurt we would be happy to welcoming you again! Best regards, Monique Unbehaun Junior Guest Service Manager More 

Pontypridd, United Kingdom
Top Contributor
246 reviews 246 reviews
168 hotel reviews
318 helpful votes 318 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Exactly what you need and expect from a well run Holiday Inn Express. Pleasant staff at reception with an efficiently running check in. Rooms are as expected on the small side, tv, free wifi and immaculately clean. Bathroom similarly spotless and equipped with toiletries in the way of soap and shampoo by dispensers. Little traffic outside which made it quiet... More 

Was this review helpful? Yes
FRAGT, Front Office Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear KS&HC, Thank you for your fantastic feedback regarding your recent stay at our hotel! It will be my pleasure to share your feedback with my colleagues. We are very much looking forward to welcome you back to the Holiday Inn Express Frankfurt Messe on your next trip! With best regards Monique Unbehaun Junior Guest Service Manager More 

Cleveland, Ohio
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The staff is very good and the hotel is priced well, clean and comfortable. But I thought it was in the town center and closer to city action outside its doors. Instead it's in an industrial district on a busy street. A long walk, €10 cab ride or ride the #37 city bus to get into downtown. If you like... More 

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FRAGT, Front Office Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Greg Z, Many thanks for submitting your review here on TripAdvisor. We are happy to see that you liked staying with us in general, in particulare because of the friendly staff and good price. Hope to be able to welcome you back to Holiday Inn Express! Warm regards Monique Unbehaun Junior Guest Service Manager More 

highland,mi
Contributor
19 reviews 19 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We needed help with refrigeration for medication, as the rooms do not have a mini fridge. The staff was very helpful & understanding. Location was not great, semi industrial area. We asked where we could eat within walking distance as we wouldn't have our car till the next day. We walked to the river area and encountered a "drunk" on... More 

Was this review helpful? Yes
FRAGT, Front Office Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear MaryAnn M, Thank you for taking your time to submit a review of your travel experience. We are happy to see that it was good for you to stay with us. We hope to be able to welcome you again to Holiday Inn Express in future! Best regards Monique Unbehaun Junior Guest Service Manager More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 16, 2015

+Good place to stay, clean, comfortable, close to Frankfurt centrum. +Close to train station +Breakfast is enough. -Has early hours room service. +Free Wifi connection +Has carpark -They must add some Turkish TV channels.

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FRAGT, Front Office Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Burak Ö, Thank you very much for your positive comment about your stay at the Holiday Inn Express Frankfurt Messe. We´re glad that you enjoyed your stay and we´re looking forward to welcome you back in our hotel very soon. Best regards Monique Unbehaun Junior Guest Service Manager More 

Doha, Qatar
Top Contributor
133 reviews 133 reviews
33 hotel reviews
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed February 10, 2015

This is the 3rd time we stayed at this hotel each time we are in Frankfurt and the service is the same each time, if not better. The distance to the city is within walking distance, approx. 3 km, a good walk in the morning. The street where this hotel is located is served well by the city bus no.... More 

Was this review helpful? Yes 2
FRAGT, Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Naiza, Thank you so much for taking your time to share your experience on TripAdvisor. Thank you also for your loyalty and stayinf with us! I absolutely agree with you that the first impression is the most important aspect for a guest, Our goal is to offer a warm and friendly welcome to our valued guest who arrive at... More 

Newcastle upon Tyne
Top Contributor
50 reviews 50 reviews
32 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed February 6, 2015

I've stayed in many HIExpress hotels over the years and this is one of the better ones. While the location is a bit isolated with no S-bahn or train station very close, the bus service to the central station is pretty good (30 min service interval in evening) and the isolation has the benefit of low street noise levels. Everything... More 

Was this review helpful? Yes 1
FRAGT, Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Neil, Thank you very much for your honest and excellent rating on TripAdvisor. Recently we have updated our bar menu with new drinks selection and some pizza and snacks, we are still working on the bar menu to add some more food items such as noodles and soups. The team of Holiday Inn Express Frankfurt Messe would be very... More 

Islamabad, Pakistan
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 6, 2015

Good 3 star, i stayed here only for one one night. Very cooperative staff, by bus approx 5 stops away from Frankfurt main station. Bus station just opposite to hotel, bus after every 20 minutes to & from hotel. All rooms are basic rooms nothing special, wifi is very good. Average breakfast. If you want to see Frankfurt attractions then... More 

Was this review helpful? Yes
FRAGT, Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Yousaf M, Thank you for your comments. We are happy that overall we met your expectation. We would be very happy to welcome you very soon again. Best regards Mostafa Maschkur Hotel Manager More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 1, 2015

Would I stay at this hotel again? most definately. Couldn't fault it in any way, the hotel was spotlessly clean, the room was perfect for two of us and the beds were comfy, our room was at the side of the building so traffic noise wasn't a problem, breakfast was amazing, a really good selection to choose from and the... More 

Was this review helpful? Yes
FRAGT, Front Office Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear dante6830, Many thanks for your lovely review! Great to see that you enjoyed staying with us. The team is happy to receive accolades from our guests. We look forward to welcoming you again to Holiday Inn Express. Best regards Monique Unbehaun Junior Guest Service Manager More 

Houston, TX
Contributor
17 reviews 17 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 28, 2014

Pros: -Perfect location for those who arrive in Frankfurt by car. Only a 5-10 minute drive from the city center, but in a quiet area with plenty of free on-street parking available (the hotel also offers a paid private parking lot). Good public transport connections if you would like to explore the city without a car (recommended, unless you're driving... More 

Was this review helpful? Yes
FRAGT, Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Donato, First of all I wish you a happy New Year with a lot of healthy and success. Thank you very much for your detailed and excellent feedback. I'm happy to read that overall we could meet your expectations and you enjoyed your stay with us. Unfortunately according to the Holiday Inn Express standards for Europe we are not... More 

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