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Holiday Inn Express Frankfurt-Messe

3.0 of 5 Gutleutstrasse 296, 60327 Frankfurt, Hesse, Germany
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Holiday Inn Express Frankfurt-Messe
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Holiday Inn Express Frankfurt-Messe
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313 reviews from our community

Traveler rating
    83
    118
    85
    23
    4
See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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London UK
Top Contributor
101 reviews 101 reviews
80 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

a typical HIE. parking in the back. nice and big lobby. breakfast spread very nice. rooms ok, try to get a room in the back, not facing the main road. location not brilliant but in walking distance to Messe

Was this review helpful? Yes
FRAGT, Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear guest, Thank you for your feedback on TripAdvisor. I'm happy to read that our breakfast selection met your expectation. I and my team are looking forward to your next trip. Best regards Mostafa Maschkur Hotel Manager More

Israel
Top Contributor
65 reviews 65 reviews
43 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

I had to stay near the airport and near the highway 5,. The hotel was 15 minutes’ drive from the airport / highway and very close to the city (takes 15 minutes by car , not so convenient by bus). The hotel is located near the river and I could take a nice walk in the park near the river... More

Was this review helpful? Yes
FRAGT, Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Guest, Thank you very much for your positive feedback on TripAdvisor. We appreciate your taking time to comment on the service which you experienced in our hotel. We would be happy to host you in the near future again. Best and warm regards Mostafa Maschkur Hotel Manager More

Senior Contributor
38 reviews 38 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed for 1 night here and felt very much out of pocket after leaving, the rooms were a normal size but smelt damp and the heating/air conditioning was broken. The bathroom was mouldy and needing a good clean. The rest of the hotel was spotless and well maintained. Wifi was pretty slow and I was on membership fast internet too.... More

Was this review helpful? Yes
FRAGT, Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Marc, Thank you for taking the time to submit a review on TripAdvisor to share your experience with other travellers. I deeply regret to hear that your stay has been unsatisfactory. However, I am also concerned about your comments and would like to detail on this. Your reservation was made for a high demand period in Frankfurt, which is... More

Riyadh
Contributor
12 reviews 12 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I stayed in this hotel for one night. I arrived too early around 08:30 morning but they would easiely allow me to check-in and, actually, to have a breakfast for the day and the next morning eventhougt my stay is for only one night. Check-in was easy and friendly. The room is fine but there is nothing special. I would... More

Was this review helpful? Yes
FRAGT, Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Guest, Thank you very much for staying with us and taking your time to give feedback on Tripadvisor. I'm happy to read that we could meet your service expectation. We are looking forward to your next trip to Frankfurt. Best and sunny regards Mostafa Maschkur Hotel Manager More

Houston, Texas
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We stayed at this facility (Gutleutstrasse 296, 60327 Frankfurt am Main Germany) two times during our trip to Europe in Aug 2014. This is located close to Messe and walking distance to Hauptbanhof. The bus from the front of the hotel takes only a couple of minutes to reach the station. In one sentence, the hotel is outstanding, the breakfast... More

Was this review helpful? Yes
FRAGT, Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Guest, Thank you for your excellent rating on Tripadvisor. It is wonderful to read that we could meet your expectations. Thank you also for mentioning Behzat our guest experience champion who is showing us always that we have the right people on the right position. We hope we will meet you very soon again in Frankfurt Warm regards Mostafa... More

Stellenbosch, South Africa
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This is a great place to stay if you are in Frankfurt on Business. It has all the usual Holiday in amenities and I must say breakfast was very good. The staff were exceptionally friendly and helpful which made the stay a very pleasant on.

Was this review helpful? Yes
FRAGT, Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Simon, Thank you for your review and staying with us. I'm happy to read that we could offer you the service which we are known for as brand of Holiday Inn Express and you are familiar with. Best and warm regards from Germany Mostafa Maschkur Hotel Manager More

Milton Keynes
Contributor
13 reviews 13 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 3, 2014

The room was a good size and with plenty of space to hang clothes. The breakfast was inclusive and choice was good. Nice selection of breads, cereals.. The breakfast started early 6am which was really convenient. Helpful check in.. Plenty of free parking...

Was this review helpful? Yes
FRAGT, Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Richard, Thank you so much for your great rating on Tripadvisor. It is wonderful to read that we could offer you a home far away your home during your stay in Frankfurt. We would be happy to accomadate you very soon.again Best regards Mostafa Maschkur Hotel Manager More

Nantes, France
Contributor
12 reviews 12 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 17, 2014

We stayed here for two nights. We picked this hotel because it's outside the city center and it will be easier to park our car during our stay. They charge 12 euros for parking but we parked our car just on the street because there were enough spaces anyway. Saved us 24 euros. The hotel staff were friendly. The room... More

Was this review helpful? Yes
FRAGT, Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Lynette, Thank you very much for taking your time to share your experience with us on Tripadvisor. I'm happy to read that our staff service met your expectation, I feel sorry for the inconvenience you had with your shower. Please be sure that we will check and solve this issue as soon as possible. I wish you a safe... More

Thornhill, Canada
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 31, 2014

1. The shower had a smell of mold and there was actual black mold around (see attached photo). 2. The table lamp was broken and hanging by the wire (see attached photo - safety hazard). 3. But, more than that, the room was smelling with some smell, not even smell, but an odor. 4. The carpet was covered with dirty... More

Was this review helpful? Yes
FRAGT, Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Yan S Thank you for your review on Tripadvisor. I feel sorry for the inconvenience you had during your stay and we did not meet your expectation. Please be sure that your experience do not represent our standard. If there is anything I can do to make you happy feel free to contact. Best regards Mostafa Maschkur Hotel Manager More

London, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 22, 2014 via mobile

My partner and I wanted a short break in Europe x we booked on a wowcher special deal. We arranged the transfers from airport to hotel and return to the airport. We arrived on Friday 18th July and on arrival at the hotel the staff were very friendly & helpful. Because we both smoke they were happy to change our... More

Was this review helpful? Yes
FRAGT, Leiter Front Office at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Anita, Thank you very much for this excellent feedback. I was delighted to read that you enjoyed your stay and will certainly share your impressions with our team who took such good care of you. I am sure your words will make their eyes shine with pride! We are very much looking forward to welcome you back in the... More

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Additional Information about Holiday Inn Express Frankfurt-Messe

Address: Gutleutstrasse 296, 60327 Frankfurt, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Frankfurt > Innenstadt
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Frankfurt-Messe 3*
Number of rooms: 175
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Also Known As:
Holiday Inn Express Frankfurt-Messe Hotel Frankfurt
Frankfurt Holiday Inn

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