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All 262 Frankfurt hotels

Holiday Inn Express Frankfurt-Messe

3.0 of 5 Hotel   |   Gutleutstrasse 296, 60327 Frankfurt, Hesse, Germany (Innenstadt)
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Ranked #103 of 262 hotels in Frankfurt
A recent review
5 of 5 stars Reviewed July 22, 2014
Anita S London, United Kingdom
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298 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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English first
Nantes, France
Contributor
12 reviews 12 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed here for two nights. We picked this hotel because it's outside the city center and it will be easier to park our car during our stay. They charge 12 euros for parking but we parked our car just on the street because there were enough spaces anyway. Saved us 24 euros. The hotel staff were friendly. The room... More

Was this review helpful? Yes
FRAGT, Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Lynette, Thank you very much for taking your time to share your experience with us on Tripadvisor. I'm happy to read that our staff service met your expectation, I feel sorry for the inconvenience you had with your shower. Please be sure that we will check and solve this issue as soon as possible. I wish you a safe... More

Thornhill, Canada
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

1. The shower had a smell of mold and there was actual black mold around (see attached photo). 2. The table lamp was broken and hanging by the wire (see attached photo - safety hazard). 3. But, more than that, the room was smelling with some smell, not even smell, but an odor. 4. The carpet was covered with dirty... More

Was this review helpful? Yes
FRAGT, Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Yan S Thank you for your review on Tripadvisor. I feel sorry for the inconvenience you had during your stay and we did not meet your expectation. Please be sure that your experience do not represent our standard. If there is anything I can do to make you happy feel free to contact. Best regards Mostafa Maschkur Hotel Manager More

London, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 22, 2014 via mobile

My partner and I wanted a short break in Europe x we booked on a wowcher special deal. We arranged the transfers from airport to hotel and return to the airport. We arrived on Friday 18th July and on arrival at the hotel the staff were very friendly & helpful. Because we both smoke they were happy to change our... More

Was this review helpful? Yes
FRAGT, Leiter Front Office at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Anita, Thank you very much for this excellent feedback. I was delighted to read that you enjoyed your stay and will certainly share your impressions with our team who took such good care of you. I am sure your words will make their eyes shine with pride! We are very much looking forward to welcome you back in the... More

Edinburgh, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 16, 2014

I stayed at the Holiday Inn for 3 nights in early July with my girlfriend as we wanted a last minute city break. The hotel was great. Great comfy beds, British Tv chanels and free wifi for 2 devices. Traveling to the city took about 5 mins on the local bus which was frequent enough even late at night. To... More

Was this review helpful? Yes 1
FRAGT, Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Darren, Thank you very much for your exellent rating on Tripadvisor. I happy that we could offer you and your girlfriend a home far away from your home. Thank you also for your recommending us to your friends. We would be happy to meet you again in our hotel. Warm regards Mostafa Maschkur Hotel Manager More

Manchester, United Kingdom
Top Contributor
65 reviews 65 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed July 7, 2014

I stayed at the Holiday Inn for the weekend while there on business, and it was lovely. Felt like I was in a 5 star hotel when I walked in, and my room was excellent. Very clean, just what you need for a few nights stay. The lift could do with being 10 times bigger, you can fit about 3... More

Was this review helpful? Yes
FRAGT, Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Heather M, Thank you very much for your good rating on Tripadvisor. It fils me with pleasure to read that we could offer you a service which you know from 5 star hotels. Comments like yours give us the appropriate feedback that we are on the right road to keep our promise of ''Great Hotels Guest Love''. Looking forward... More

2 reviews
5 of 5 stars Reviewed July 3, 2014

After a long time searching for an hotel for our 5 day trip, I found this hotel and was surprised by the value asked (145€ for 4 nights in a double bed room) and by the services included (free wifi and breakfast). I was even more surprised when I saw the photos posted by other travellers here on TripAdvisor. When... More

Was this review helpful? Yes
FRAGT, Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Thiago Thank you for your excellent rating. I'm happy to read that we could offer you an enjoyable stay and meet your expectation. As brand of Holiday Inn Express we are under standards of IHG hotels and unfortunately we are not allowed to put a mini-bar in the guest rooms. Alterantively we offer drinks and snacks at our bar... More

Doha, Qatar
Top Contributor
78 reviews 78 reviews
25 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed June 24, 2014

This is the second time we had stayed here. We found it very convenient to get to the city without hurting the wallet, the bus system runs frequently from Gutleutstrasse to Hauptbanhof. Thereafter, just stroll leisurely into the city of Frankfurt. We enjoyed a good walk back from Frankfurt one evening and stopped by a really nice kebab shop on... More

Was this review helpful? Yes 1
FRAGT, Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Naiza a, Thank you very much for taking your time to gives us feedback on Tripadvisor. Reviews are nowadays very important as they help hotels to see improvement areas on how better serve guests and guests an overview of their next destination. We hope to welcome you very soon again at our Holiday Inn Express Frankfurt Messe with more... More

Oklahoma City, Oklahoma
Top Contributor
56 reviews 56 reviews
27 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed June 19, 2014

The staff was extremely helpful and friendly. We arrived around 10am and they were able to accommodate us with getting us in a room within 30 minutes. The breakfast was very good. The hotel is close to tram and subway stops. It is in a Middle East neighborhood and food at nearby restaurants was very good.

Was this review helpful? Yes
FRAGT, Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Guest, Thank you very much for taking your time to give us feedback on Tripadvisor. I'm happy to read that we could keep our promise of "Great Hotels Guest Love" and could meet your expectations with our service. I and my team would be happy to welcoming you very soon again at our hotel. We wish you all the... More

1 review
2 of 5 stars Reviewed June 15, 2014

Although the hotel offers free Wi-Fi service, it only allows a set of user name and password for a limited of two devices. Moreover, the user name and password are extremely difficult to enter without making mistakes (it consists of various combination of capital and non-capital letters), not to mention that the front desk staff gave me an invalid set... More

Was this review helpful? Yes
FRAGT, Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Guest, Thank you very much for your feedback on Tripadvisor. I apologize for any inconvenience you might had during your staywith the internet and that we could not meet your WIFI expectations. I would like to inform you that we had installed WIFI in May 14 and faced some problems at the beginning and fixed them so far, however... More

Frankfurt, Germany
1 review
2 of 5 stars Reviewed June 11, 2014 via mobile

I am sitting in my room as I write this review. I checked in, turned on cooling to full and left to eat dinner. I return two hours later. There is air blowing but it is not from air conditioning. It is only as cold as outside air. It is June but not so hot. But it is humid. So... More

Was this review helpful? Yes
FRAGT, Manager at Holiday Inn Express Frankfurt-Messe, responded to this review

Dear Guest, Thank you for your review on Tripadvisor. I aplogize for any inconvenience you might had experienced during your stay at the Holiday Inn Express Frankfurt Messe. Our Air condition system is one way system so it is either cooling or heating the room depend on the outside temperature. Due to healty and eco-friendly reason the germain air conditions... More

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Additional Information about Holiday Inn Express Frankfurt-Messe

Address: Gutleutstrasse 296, 60327 Frankfurt, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Frankfurt > Innenstadt
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Frankfurt-Messe 3*
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Also Known As:
Holiday Inn Express Frankfurt-Messe Hotel Frankfurt
Frankfurt Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Class
Official Description (provided by the hotel)
WelcomeChoose the sleek Holiday Inn Express Frankfurt-Messe hotel for a convenient location 10 minutes by taxi from the Messe exhibition grounds, and 20 minutes from Frankfurt Airport. Continental buffet breakfast in our airy Great Room prepares you for a fruitful day at the Messe or exploring the Old Town. Return to your warm-hued Guest room with free wireless Internet access. If you're arriving by car, we're just 1.5 km from the A5 motorway. Frankfurt's Gallusviertel and Gutleutviertel business quarters are 1 km away, while Höchst and Eschborn industrial parks are less than a 15-minute drive. Complimentary wireless Internet in our smart Lobby area means you can plan your day over coffee. Our 2 meeting rooms, with wireless Internet access and natural daylight are tailor-made for private conferences. Bus 37 takes you from our door to Frankfurt central station in 7 minutes. Take a 10-minute stroll from the Holiday Inn Express Frankfurt-Messe to the River Main promenade for panoramic Frankfurt views. The cobbled Old Town and bustling Zeil shopping promenade are 4 km away. Meet and mingle in the granite-floored, open-plan Lobby and browse complimentary newspapers over drinks and snacks. You can check your emails in the 24-hour self-service Business Centre. For restaurant tips and Frankfurt city maps, just ask the friendly staff at our 24-hour Front Desk. At Holiday Inn Express children and teenagers are special guests: up to two children under the age of 18 stay free of charge, sharing room with their parents. According to Holiday Inn Express standards, also breakfast for children is without extra charge, already included in accommodation price. ... more   less 
Number of rooms
175

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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