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QGREENHOTEL by Melia

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Katharinenkreisel (Opelrondell), 60486 Frankfurt, Hesse, Germany (Formerly The QUBE Frankfurt)
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QGREENHOTEL by Melia
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72 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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    (72)
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Chicago, Illinois
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel staff was very polite and friendly. Room was clean and comfortable, with some Wi-Fi capability. Breakfast buffet was ample and tasty. Location is not particularly scenic, but mass transit is only a block or so away. Strangest thing was the door lock system. We have stayed all over North America and Germany, but have never seen anything like... More 

Was this review helpful? Yes
Daegu, South Korea
4 of 5 stars Reviewed 2 weeks ago

I was there on a business trip for my Korean employer. The hotel is small but well suited for Asian travellers, especially Korean. There is good restaurants nearby, easy transport links and a nice little fitness area with mountain view for relaxing - it is almost always empty when i stayed there.

Was this review helpful? Yes
anja_ratz, HR & Quality Manager at QGREENHOTEL by Melia, responded to this review

Dear Su Mi L, First of all we would like to thank you very much for your stay at our hotel and for the kind review about it. We are very pleased that you had a nice and pleasant time with us and especially, enjoyed the fitness area. We hope that you are going to choose our hotel again for... More 

Augusta, GA
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed here for just 12 hours, but would not stay again. We arrived after midnight because our train was delayed and there was no one at the front desk. We finally found a janitor who went to find the employee, but ended up waiting nearly 10 minutes for the person to arrive. When she finally did arrive, she did... More 

Was this review helpful? Yes
anja_ratz, HR & Quality Manager at QGREENHOTEL by Melia, responded to this review

Dear Caroline O., Thank you very much for your stay at our hotel, even it was very short. Anyhow, we appreciate that you have found some comments about the time you stayed at the hotel. We would like to apologize for the fact that you do not consider your stay a very fortunate one and had some trouble, especially arriving... More 

Travelers are raving about these Frankfurt hotels

Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed June 12, 2015

Small room and the carpet smells. But the wifi not bad. Small bathroom but works well. Good enough. It's quite hard to open the room doors. It's different than any other hotels. Hopefully the bfast tomorrow makes us happy.

Was this review helpful? Yes
anja_ratz, HR & Quality Manager at QGREENHOTEL by Melia, responded to this review

Dear Mira M, Thank you very much for choosing our hotel for your stay in Frankfurt and for spending some time in commenting it. We appreciate your feedback as it will help us to improve our facilities and our service every day. We really regret that our guest room did not meet your expectation in all aspects and would be... More 

Atlasville
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed May 28, 2015

This was the 3rd consecutive year that I stayed at the QGreen Hotel in Frankfurt. For delegates attending anything at the Messe it is a great location, as it is a mere 10 min walk from the venue. Taxis are readily available if needed and the tram stop is nearby. The staff are friendly and helpful and the restaurant offers... More 

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anja_ratz, HR & Quality Manager at QGREENHOTEL by Melia, responded to this review

Dear Theca, We would like to thank you for your recent stay at our QGREENHOTEL by Meliá and we are very happy to read that your feedback is so very positive. Indeed the proximity to the fairground is a great advantage for your guests: no need to take care about transportation, queues or waiting times. We kindly want to thank... More 

Zurich, Switzerland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 27, 2015

I have stayed there many times now on business trips to Frankfurt. The location is very good for trade fairs but also for general travellers. Bus/Tram stop nearby. Currently there is a drawback: The fitness area, which has an "awesome" view of the hills outside Frankfurt is not maintained well. The "treadmill" was/is? broken for a long time. It is... More 

Was this review helpful? Yes 1
anja_ratz, HR & Quality Manager at QGREENHOTEL by Melia, responded to this review

Dear Frank R., We would like to thank you for your stay at our hotel and especially for the time you have spent in writing some comments about it. We are glad to hear that you had a pleasant time at our hotel and appreciate very much that you are regularly using our fitness area. Your comments about the treadmill... More 

Cardiff, United Kingdom
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed April 8, 2015

Not a great location but very good transport links (tram and bus) to all parts of the city. Also it only costs around 5 Euros to get from the Airport to the hotel by SBahn and tram. I enjoyed my stay due to the helpful and friendly staff. I would be happy to stay here again.

Was this review helpful? Yes 1
anja_ratz, HR & Quality Manager at QGREENHOTEL by Melia, responded to this review

Dear teebee1984, Thank you very much for your stay at our hotel and for the time you have spent to write some comments about it. We are really happy to hear that you had such a pleasant stay with us and found the location suitable for your needs. The public transport is working very well and the distances are really... More 

New York NY
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed October 14, 2014

I have stayed at this hotel many times because it is convenient walking distance to the Frankfurt Messe and the rooms are clean and comfortable. But this year the staff was almost uniformly surly. I'll never stay there again but they will not care. Most decent hotels want to show that they value your business. This one doesn't. They tried... More 

Was this review helpful? Yes 1
anja_ratz, Quality Manager at QGREENHOTEL by Melia, responded to this review

Dear Debbie, We would like to thank you for your stay during Frankfurt Book Fair and also want to point out that we are very grateful for the many, many times you visited our hotel in the past.. We would like to apologize for the inconvenience you obviously had to go through this time, this is not the kind of... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 29, 2014

Excellent service, perfect location with good transport opt. & incredibly friendly & helpful staff on reception & rest., made me feel at home, rarely does one find people with care and service....Good Internet Service and WiFi Access

Was this review helpful? Yes 1
anja_ratz, HR & Quality Manager at QGREENHOTEL by Melia, responded to this review

Dear Krkapadia, first of all we would like to thank you for your stay at our hotel and that you have taken your time to state some comments about it. We are very satisfied about your kind and very positive comments about location, accessibility and service. Most pleasant are the remarks about the friendliness of our staff which is the... More 

Mumbai (Bombay), India
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 4, 2014

There was a theft in 8 most premium rooms of the hotel. This hotel does not have any surveillance camera on the floors. Any random person can enter to the hotel and can visit any floor of the hotel. The most pathetic hotel I have ever come across all my international trip across the globe in terms of safety. Think... More 

Was this review helpful? Yes 3
Susanne F, Manager at QGREENHOTEL by Melia, responded to this review

Dear Nirav0786! First of all we want to thank you for chosen our hotel for your stay at Frankfurt and we want apologize for any inconvenience you had experience with us. We want to inform you that a video surveillance for the floors and/or public area of a hotel does not belong to the standard for European hotels. Additional to... More 

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