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NH Frankfurt City Center

4.0 of 5 Vilbeler Str. 2, D-60313 Frankfurt, Hesse, Germany (Formerly NH Frankfurt City)
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NH Frankfurt City Center
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NH Frankfurt City Center
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646 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ramat Gan, Israel
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 4 days ago NEW

This hotel is one of the best I've been in the last years. Stuff is super nice and will help in any request you have with a smile that makes you very comfortable. Room is spacious and the bathroom is sparkling clean. It is quiet, even that it's close to a main road. All Attractions of the old city is... More 

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Top Contributor
53 reviews 53 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

If you need a hotel just for business than it may be ok but the dirty carpets old towels poor TV channels selection not my style. I am sure will not be my choice for next visit. But The front desk is quite friendly and helpfull. Biggest advantage is location.

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Manchester, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

After reading some reviews about worn, dirty carpets etc, I was a bit unsure about booking. My experience in Germany however swayed me as I found this hard to believe. Whilst the hotel might be slightly dated it was spotlessly clean as expected. Hotel staff were very polite and most helpful. Never booked breakfast as the cost is excessive thus... More 

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Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Super expensive around 300 euros per night !! Internet very slow, front office/concierge they have no idea how to book a restaurant for you, house keeping they just do the bed for you, king size bed is like a single bed, amenities for 2 stars hotels , rooms service menu is back in the 80s, mini bar free refill but... More 

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Petach Tikva
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Hotel would have gotten 5 stars had they didn't changed their WiFi policy to something completely useless. If they revert back to free and unlimited internet access I would re-rate it. Complaints have already been submitted to the GM.

Review collected in partnership with NH Hotels

Was this review helpful? Yes 2
Pyhasalmi, Finland
1 review
1 of 5 stars Reviewed 3 weeks ago

Internet reservation was made. We asked price for the late check out, answer was 11012 EUR! Clearly error -> we tried to call several times day after day - NO answer. We sent emails -> no answer. It is absolutely sure that we will not choose this hotel.

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Contributor
16 reviews 16 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago

There were a lot more positives to this hotel than the negatives. Although the fact that the wifi was not free annoyed me. Cons: - WiFi is only free for the first 200MB in a 24 hour period, after that you must pay for WiFi - or sit in the 1st floor or lobby. I felt the hotel should have... More 

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Top Contributor
78 reviews 78 reviews
18 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The good Clean rooms Nice and comfortable beds Helpful staff (excluding front desk) Good food Great location The bad Under staffed FO staff rather incompetent and stuck up Had to be waiting for 10-15 mins every time we needed to approach the reception for our queries The ugly In spite asking for high speed Internet access and clarifying with the... More 

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Rockville, Maryland
Top Contributor
65 reviews 65 reviews
32 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel is conveniently located and close to the shopping street. It is farther than we expected from the train station. Very friendly and nice staff. We were checked in early which was a great bonus. Room (standard) was of a good size, very clean. Bed was great, comfortable. Heating/cooling worked flawlessly. Bathroom was clean and of a good size too.... More 

Was this review helpful? Yes 1
Almada, Portugal
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 weeks ago

The rooms are revealed a pleasant surprise after a uncharacterized corridor. Large rooms, very comfortable and with a good level of hygiene. Breakfast bufet with a varied offer and multicultural. Less positive, the employees come (literally) in to the rooms at inappropriate times to clean the room.

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Additional Information about NH Frankfurt City Center

Address: Vilbeler Str. 2, D-60313 Frankfurt, Hesse, Germany (Formerly NH Frankfurt City)
Phone Number:
Location: Germany > Hesse > Frankfurt > Innenstadt
Price Range (Based on Average Rates): $
Hotel Class:4 star — NH Frankfurt City Center 4*
Number of rooms: 256
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TripAdvisor is proud to partner with NHHotels, Orbitz, Expedia, Hotels.com, Cheap Tickets, Priceline, getaroom.com, Despegar.com, Agoda, HotelTravel.com, TripOnline SA, Booking.com, Hotel.de and Tingo so you can book your NH Frankfurt City Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Nh Frankfurt City Hotel Frankfurt
Nh Hotel Frankfurt
Nh Hotels Frankfurt
Hotel Style:
#6 Green Hotel in Frankfurt
#36 Romantic Hotel in Frankfurt
#37 Luxury Hotel in Frankfurt

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