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All 263 Frankfurt hotels

BEST WESTERN Hotel Scala

3.0 of 5 Hotel   |   Schaefergasse 31, 60313 Frankfurt, Hesse, Germany (Innenstadt)
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72%
Ranked #86 of 263 hotels in Frankfurt
A recent review
5 of 5 stars reviewed 3 weeks ago
AlanWhiteman Dublin, Ireland
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154 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dublin, Ireland
Contributor
16 reviews 16 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the ‘Best Western Hotel Scala’ for 3 nights. We arrived at the hotel about 10pm, check-in was smooth, fast and we were given our free WiFi codes straight away at reception, our room was on the 8th floor and on the front of the hotel looking over the street, the hotel is situated just off the main... More

Was this review helpful? Yes 1
plaza_11, Verkaufsleiter at BEST WESTERN Hotel Scala, responded to this review

Dear Alan, thank you very much for your reservation in our hotel. It is our pleasure, that you have enjoyed your stay. Thank you for taking the time to share your feedback on tripadvisor. We hope to welcome you back soon. Have a good time. With kind regards from Frankfurt BEST WESTERN Hotel Scala More

Linz, Austria
Top Contributor
96 reviews 96 reviews
38 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed March 8, 2014

Stayed there for a week during a business trip. Positive thing(s) first: the room was clean. Service was awful on so many levels: the guys at the reception didn't even care, that I arrived (there was one positive exception, the girl being in charge upon check-out). Wireless connection is super super super slow and you need to get a voucher... More

Was this review helpful? Yes 1
plaza_11, Verkaufsleiter at BEST WESTERN Hotel Scala, responded to this review

Dear Sir, thank you for your stay in our hotel. Your feedback is important to us. We are sorry, that you felt, that the reception did not care, when you arrived. This is not our intention and of course we do look after every guest. About the wireless connection we do not have any requests of other guests, but we... More

Australia
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 18, 2014

Stayed here for the Xmas markets and later prior to flying out to UK. Close to the airport and a good inner city location. They have a driveway which makes unloading cases easier than doing so in the street. Staff are very friendly and got us into the room early. Rooms and the attached bathrooms are smallish but adequate. Has... More

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plaza_11, Director of Sales at BEST WESTERN Hotel Scala, responded to this review

Dear, we would like to thank you for taking part in this survey and for your reservation in our hotel. Your feedback is important to us and we are happy, that you had a good stay at the BEST WESTERN Hotel Scala. We hope to welcome you again. All the Best for you and kind regards from Frankfurt BEST WESTERN... More

Orlando, Florida
Top Contributor
75 reviews 75 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 11, 2014

After visiting Frankfurt many times, we were looking for a centrally located hotel that was a good value. This hotel was prefect. It was much better than we expected for the price we paid. The room was well appointed, had free Wi-Fi, and the location was minutes from the Zeil main shopping area. We could walk everywhere. We did have... More

Was this review helpful? Yes 1
plaza_11, Director of Sales at BEST WESTERN Hotel Scala, responded to this review

Dear Sir, thank you for choosing our hotel and thank you for sharing your impressions. We hope to welcome you for your next visit in Frankfurt. Wish you all the Best and looking forward to welcome you again. Kind regards BEST WESTERN Hotel Scala More

Tucson, Arizona
Top Contributor
75 reviews 75 reviews
28 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed January 7, 2014

I have stayed here before, so I knew what to expect. The location is great; close to shopping and restaurants. The rooms are "average" for European hotels with the standard amenities. The breakfast buffet is over priced for what you get, so I would recommend eating elsewhere. As others have mentioned, noise from other guests and the outside can be... More

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plaza_11, Director of Sales at BEST WESTERN Hotel Scala, responded to this review

Dear, thank you for your reservation in our hotel. Your feedback is important to us and we would like to thank you for your time taking part in this survey. Best Western Hotels are actually privatly owned and operated. Our BEST WESTERN Hotel Scala is a 3 star hotel directly located in the centre of Frankfurt. We provide convenient standard... More

Bedfordshire
Contributor
12 reviews 12 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 24, 2013

Stayed here in December 2013. Very pleased with this hotel, we arrived early (10 am) and they allowed us to check in. The room was very clean, had excellent staff and 5 mins walk from the city centre and 10 mins walk from the train station. Breakfast was very good with lots of choice and a lovely, helpful lady. We... More

Was this review helpful? Yes 1
Blackpool, United Kingdom
Top Contributor
103 reviews 103 reviews
50 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed December 9, 2013

I wouldn't normally book a 3.5 trip advisor rated hotel, but location/price/parking pointed me to this one. I wasn't expecting much, despite it not being a budget price, but was pleased with the size & quality of the room. Bed was very comfy. It was as good for the price as you could expect & based on my encounter, definately... More

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Colombo, Sri Lanka
Top Contributor
62 reviews 62 reviews
32 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed December 4, 2013

This hotel is a good no frills business hotel. Small rooms but clean and comfortable. Although we arrived at 8.30am, they were nice enough to let us check in immediately without any extra charge which was very much appreciated. The toilets are very small and did not have the usual amenities that hotels give. The best thing about this hotel... More

Was this review helpful? Yes 2
Nanaimo, Canada
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 30, 2013

This is a good 3 star hotel which provides good value. I had made an error in my booking and the staff were very helpful in sorting it out for me, going out of their way to correct what had been my error. The location is handy right off of the main shopping street (Ziel) and very close to the... More

Was this review helpful? Yes 1
Frankfurt, Germany
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 7, 2013

Usually I try to avoid chains but was in a rush and if you have no time to select a hotel chains always offer basic standards. It s a average hotel, with old scary elevator, Access to WIFI is complicated and costly, centrally located to a pedestrian zone which allows you to shop and carry short distances. All in all... More

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Additional Information about BEST WESTERN Hotel Scala

Also Known As:
Best Western Scala
Best Western Frankfurt
Frankfurt Best Western
Address: Schaefergasse 31, 60313 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Innenstadt
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #86 of 263 hotels in Frankfurt
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Hotel Scala 3*
Official Description (provided by the hotel):
Unser 3 *** Best Western Hotel Scala liegt im Zentrum von Frankfurt am Main, wenige Schritte von der berühmten Einkaufsmeile "Zeil" und allen Geschäftsadressen sowie Sehenswürdigkeiten der Stadt entfernt. Hierzu zählen der Römer, der Dom, die Paulskirche, die Alte Oper, die Museumsufermeile oder das Geburtshaus von Johann- Wolfgang von Goethe. Das Best Western Hotel Scala bietet 40 moderne Zimmer der Standard- und Komfortkategorie. Alle verfügen über Verdunklungsmöglichkeiten, gratis W-Lan Internetzugang, Telefon, Schreibtisch, Sitzgelegenheit, Kabel-TV, Radio sowie Kosmetikspiegel und Haartrockner im Bad. Die Badezimmer sind mit Dusche oder Badewanne ausgestattet.Auf unseren Komfortetagen erwartet Sie ein Allergiker- freundliches Nichtraucherzimmer mit Flachbild- TV, Safe und eine kleine Wohlfühlüberraschung. Erhöhte Bettauflagen bieten angenehmen Schlafkomfort. Hier können Sie sich traumhaft fallen lassen.Mit unserem frischen, gesunden und vielfältigen Frühstücksbuffet mit kalten und warmen Speisen sorgen wir für ihren perfekten Start in den Tag!Nur wenige Meter vom Hotel entfernt, befindet sich die Konstablerwache. Von hier aus hat man Anschluss an alle S- Bahnen, U-Bahnen und Busse. Schräg gegenüber liegt auch ein öffentliches Parkhaus. ... more   less 
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