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BEST WESTERN Hotel Scala

3.0 of 5 Schaefergasse 31, 60313 Frankfurt, Hesse, Germany
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BEST WESTERN Hotel Scala
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BEST WESTERN Hotel Scala
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195 reviews from our community

Traveler rating
    37
    93
    46
    7
    12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Essex, United Kingdom
Contributor
15 reviews 15 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We have just got back from a Christmas Market weekend and decided to stay at the Scala for its location and so glad we did - less than a 5 minute walk and we were in the centre of the markets enjoying the festivities. 3-4 minute walk away from the metro station - 20 minutes on the train ride from... More 

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Vilnius
Top Contributor
59 reviews 59 reviews
39 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 2 weeks ago

if you have a possibility in booking this hotel when visiting messe or coming for shopping, make it! its extra central, metro is 2-3 min by walk, zeil is just in front of the hotel, reaching messe is so easy and quick. good breakfast, nice Sabine at the reception. Nr.1 place to choose when in frankfurt.

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Quezon city
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Great value hotel for its very convenient location, just a short walk from the Zeil..perfect for those who love to shop. Rooms are modern, clean and comfortable though the bathrooms may be a bit small ( standard European size ). We chose to eat breakfast every day at the hotel for an additional €12 & found it to be of... More 

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A TripAdvisor Member
5 of 5 stars Reviewed 5 weeks ago

Stayed there for one night, very good experience: perfect location (10 meters from the main Zeil street) and very affordable price. The receptionists were really nice and helpful and the rooms were clean and comfortable. The variety of TV channels was also fantastic. Will definitely stay there again in my next trip to Frankfurt.

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Hainan, China
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed September 25, 2014

located near frankfurt shopping streer "zeil" and five minutes walk from two s bahn stations. this hotel is suitable for anyone looking for a good location to all frankfurt attarctions. if you dont want to pay for the hotel breakfast, then go to the main railway station or one of the s bahn stations located nearby to get a good... More 

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Cairo, Egypt
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 24, 2014

The best thing about his hotel is its location; it's located in down town Frankfurt, a few meter from the Zeil, so you basically have everything within walking distance. Hotel Scala is basic Best Western, the bed is good (1 x double bed), the bathroom is pretty basic (although the towels are too small) and standard furnishing(Flat screen TV, desk,... More 

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AnneSchue, Director of Sales at BEST WESTERN Hotel Scala, responded to this review

Dear Sir, thank you for your stay in our hotel. On behalf of our entire team, I would like to apologize for not exceeding all your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Please note... More 

brunswick, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 21, 2014

This is nice little hotel in a quiet location, easily walkable to the center. The room was small but very comfortable, and the breakfast was very good indeed. Staff were very helpful and we were glad we picked La Scala to stay in when we arrived in Frankfurt.

Review collected in partnership with Best Western

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AnneSchue, Director of Sales at BEST WESTERN Hotel Scala, responded to this review

Dear Randall, thank you for your stay at the BEST WESTERN Hotel Scala. It is our pleasure that you had an enjoyable stay in our hotel. Thank you for your sharing your experiences on tripadvisor. We hope to welcome you the next time in Frankfurt. Sending warm regards, your team at the Scala More 

Johannesburg, South Africa
Contributor
17 reviews 17 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 5, 2014

Stayed 1 night at this Hotel. Rooms were neat and clean - bathroom was a bit small. The location was very good - Close to the train Station - 2 Minute walk and close to the main shopping street. The staff were friendly and helpful with information.

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AnneSchue, Director of Sales at BEST WESTERN Hotel Scala, responded to this review

Dear Sharon, thank you for your stay in our hotel and for your recommendations on tripadvisor. We are happy, that you had a good stay with us. We hope to welcome you back soon. All the BEST and kind regards Your team at the BEST WESTERN Hotel Scala More 

North East England
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 18, 2014

Stayed here in early August. Great location for centre and shopping,pubs,restaurants. Easy walk up to Friederstrabe with it's bars and cafe's. It was really warm when we were there and with hindsight we should have booked a room with aircon at an extra 15 euros per night. Additionally staff were helpful and the rooms spotless.

Was this review helpful? Yes 1
AnneSchue, Director of Sales at BEST WESTERN Hotel Scala, responded to this review

Dear Guest, thank you for your stay at the BEST WESTERN Hotel Scala and for recommending our hotel on tripadvisor. Your feedback is important to us and it is a great motivation for the entire team. We hope to welcome you again soon. With kind regards The team of the BEST WESTERN Hotel Scala More 

Georgetown, Malaysia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 7, 2014

Best Western Scala, Frankfurt, Germany has a good and comfortable hotel room. The location of the hotel is convenience to shopping and eating place. It is only less than 30 drive to Frankfurt international airport. The check in staff is very helpful and fulfil our inquiries on shopping area, parking place, etc.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
AnneSchue, Director of Sales at BEST WESTERN Hotel Scala, responded to this review

Dear Chin Hong, Thank you very much for your stay in our hotel and for completing the survey. It is our pleasure to read, that you have enjoyed your stay with us. Your feedback is important to us and it is a great motivation for the entire team. If we can be of assistance in the future, please don't hesitate... More 

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Additional Information about BEST WESTERN Hotel Scala

Address: Schaefergasse 31, 60313 Frankfurt, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Frankfurt > Innenstadt
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Hotel Scala 3*
Number of rooms: 40
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Also Known As:
Best Western Scala
Best Western Frankfurt
Frankfurt Best Western

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