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All 263 Frankfurt hotels

BEST WESTERN Hotel Scala

3.0 of 5 Hotel   |   Schaefergasse 31, 60313 Frankfurt, Hesse, Germany (Innenstadt)
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73%
Ranked #83 of 263 hotels in Frankfurt
A recent review
4 of 5 stars reviewed 6 days ago
CDF713 Santa Ana, California
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171 people have reviewed this hotel

Traveler rating
    31
    86
    38
    5
    11
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18
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27
50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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English first
Santa Ana, California
Contributor
11 reviews 11 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Nothing fancy, guest rooms a little small...but very good, central location & helpful staff. Close to walking streets & the river. Plus restaurants. Try the 12 Apostles Restaurant 100 metres away - excellent German food & beer.

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San Francisco, California
Senior Reviewer
9 reviews 9 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

We travelled throughout Europe and stayed in Best Westerns in most of our major city visits. All were exceptional, except this one. Both our room and the service we received was beyond dismal. Our room was a hot box. There was no air conditioning. The window opened only a few inches and because the hotel has so many airtight hallway... More

Was this review helpful? Yes 1
Rome, Italy
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here for only one night between flights from the States and Italy. The location is wonderful-close to many shopping centers, restaurants, and sights. We arrived in Frankfurt early, so we had to wait to check in. However, the staff was very accommodating, holding our luggage for us so we could explore the city while we... More

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Ottawa
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here three nights. We had a peaceful and relaxing stay. Reception and dining room service were always friendly and helpful. The room was small but all we needed, always very clean. The breakfast is a wide variety of good food.

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AnneSchue, Director of Sales at BEST WESTERN Hotel Scala, responded to this review

Dear Greg and Claude, thank you very much for your stay at the BEST WESTERN Hotel Scala in Frankfurt. We are pleased to read, that you enjoyed your time with us. Thank you for the compliments on tripadvisor.com. We hope to welcome you back soon. Kind regards from Frankfurt Your team at the BEST WESTERN Hotel Scala More

Sydney
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed in a double sound proof room with aircon. Would have been great if they had not initially turned the aircon off. Was told that my price did not include aircon! However an email to the hotel quickly put it right - which is very much appreciated. I think the hotel should not offer this room without aircon whatever the... More

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AnneSchue, Director of Sales at BEST WESTERN Hotel Scala, responded to this review

Dear guest, thank you for your stay at our hotel. We are sorry for the challenges and for the inconviences you may have experienced. As written in our hotel and room descriptions our hotel offers the Standard and Comfort categories. The comfort rooms are equipped with aircondition. You have booked a standard room. In fact you were given a free... More

Sao Paulo
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed June 23, 2014

Hotel is in a convenient location to explore the city center. Employees were helpful and cordial. It offers comfortable beds and quiet rooms. WIFI was included in the rate and it worked well. Breakfast was 14 Euro and it was of good quality with plenty of home made style Deutsch breads.

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AnneSchue, Director of Sales at BEST WESTERN Hotel Scala, responded to this review

Dear Gustavo, we just received your great review on tripadvisor. Thank you for your stay and for your positive feedback. We are happy, that you liked your stay with us. It´s a great motivation for our team. We hope to welcome you again soon. With kind regards from Frankfurt Your team at the BEST WESTERN Hotel Scala More

agadir
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 20, 2014

this hotel is very ideal and nearby the shoping area and the main avenue Zeil. The hotel services are very good and the persoonel are very welcoming. The breakfast buffet is TOP.The service at the restaurant is perfect

Review collected in partnership with Best Western

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AnneSchue, Director of Sales at BEST WESTERN Hotel Scala, responded to this review

Dear Sir, thank you very much for your stay in our hotel and for your fantastic review on tripadvisor. It gives us a great pleasure, that you enjoyed your stay. We hope to welcome you back soon. Kind regards from Frankfurt Your team at the BEST WESTERN Hotel Scala More

Stockholm, Sweden
Top Contributor
95 reviews 95 reviews
19 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed June 3, 2014

I arrived by s-bahn from Frankfurt bahnhof, three stations, and found the hotel easy. Central to the shopping area and old town, just a short walk. Small hotel, friendly staff and a good breakfast. Elevator a bit strange but working. Reasonable pricing.

Was this review helpful? Yes 2
AnneSchue, Director of Sales at BEST WESTERN Hotel Scala, responded to this review

Dear Anders, thank you very much for your stay in our hotel and for your positive review on tripadvisor.com. We are very pleased to read that you enjoeyed your stay with us. We hope to welcome you back soon. With best regards from Frankfurt The team of the BEST WESTERN Hotel Scala More

Copenhagen, Denmark
Senior Contributor
41 reviews 41 reviews
40 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 21, 2014

In May 2014, a friend and I (in our late twenties / early thirties) stayed at Best Western Hotel Scala in Frankfurt am Main for one night. The staff was very friendly and I felt welcome. The hotel is located in the city center of Frankfurt and a five-minutes-walk from the metro-station “Konstablerwache” as well as the shopping street “Zeil”.... More

Was this review helpful? Yes
AnneSchue, Director of Sales at BEST WESTERN Hotel Scala, responded to this review

Dear Guest, thank you for your reservation in our hotel and for your recommendations on tripadvisor. It´s nice to read, that you had a good stay with us in Frankfurt. We are looking forward to welcome you next time. With best regards from Frankfurt the team of the BEST WESTERN Hotel Scala More

Bangalore, India
Contributor
20 reviews 20 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 27, 2014

I spent a night here with 2 clear objectives - shopping in Zeil and catch my flight next day noon. Both met, in fact exceeded. Hotel is located in the shopping district of Zeil and is about 3-4 mins walk from Knostablerwache station. This is the second station to Frankfurt if you take any S-bahn (S1 to S9). It is... More

Was this review helpful? Yes 2
AnneSchue, Director of Sales at BEST WESTERN Hotel Scala, responded to this review

Dear guest, thank you very much for your reservation in our hotel and for your recommendations! It is our pleasure, that you enjoyed your stay with us. We hope to welcome you back soon. Kind regards from Frankfurt Your BEST WESTERN Hotel Scala team More

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Additional Information about BEST WESTERN Hotel Scala

Address: Schaefergasse 31, 60313 Frankfurt, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Frankfurt > Innenstadt
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Hotel Scala 3*
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Also Known As:
Best Western Scala
Best Western Frankfurt
Frankfurt Best Western

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Amenities

Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Class
Official Description (provided by the hotel)
Unser 3 *** Best Western Hotel Scala liegt im Zentrum von Frankfurt am Main, wenige Schritte von der berühmten Einkaufsmeile "Zeil" und allen Geschäftsadressen sowie Sehenswürdigkeiten der Stadt entfernt. Hierzu zählen der Römer, der Dom, die Paulskirche, die Alte Oper, die Museumsufermeile oder das Geburtshaus von Johann- Wolfgang von Goethe. Das Best Western Hotel Scala bietet 40 moderne Zimmer der Standard- und Komfortkategorie. Alle verfügen über Verdunklungsmöglichkeiten, gratis W-Lan Internetzugang, Telefon, Schreibtisch, Sitzgelegenheit, Kabel-TV, Radio sowie Kosmetikspiegel und Haartrockner im Bad. Die Badezimmer sind mit Dusche oder Badewanne ausgestattet.Auf unseren Komfortetagen erwartet Sie ein Allergiker- freundliches Nichtraucherzimmer mit Flachbild- TV, Safe und eine kleine Wohlfühlüberraschung. Erhöhte Bettauflagen bieten angenehmen Schlafkomfort. Hier können Sie sich traumhaft fallen lassen.Mit unserem frischen, gesunden und vielfältigen Frühstücksbuffet mit kalten und warmen Speisen sorgen wir für ihren perfekten Start in den Tag!Nur wenige Meter vom Hotel entfernt, befindet sich die Konstablerwache. Von hier aus hat man Anschluss an alle S- Bahnen, U-Bahnen und Busse. Schräg gegenüber liegt auch ein öffentliches Parkhaus. ... more   less 
Number of rooms
40

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