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BEST WESTERN Hotel Scala

3.0 of 5
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Schaefergasse 31, 60313 Frankfurt, Hesse, Germany
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BEST WESTERN Hotel Scala
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Ranked #84 of 267 Hotels in Frankfurt
A recent review
4 of 5 stars reviewed 2 days ago
alemao_no_brasil Campinas
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227 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Campinas
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel has a great location, only minutes of walking distance to a great variety of restaurants, to the famous shopping mile "Zeil" and to other tourist attractions downtown. The breakfast was very good, a variety of fruits, cheese, ham, jellies, different kinds of german rolls and sweet rolls, cofee and juices, The room was also very good for me,... More 

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Abu Dhabi, United Arab Emirates
Top Contributor
80 reviews 80 reviews
76 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is an awesome location for getting in and out of Frankfurt easily as it is near the Konstablerwoche. Also, it is located in the middle of the nightlife area so walking to the fun places is easy. The breakfast was really awesome and the WIFI strong. Finally, the ladies at the front desk were really nice and even put... More 

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phoenix, az
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Great location very close to the S bahn. The staff was very friendly and the room was clean there are great restaurants nearby we especially loved Daniel's Italian restaurant. We also found very good bakeries nearby A grocery store is about two blocks away

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AnneSchue, Director of Sales at BEST WESTERN Hotel Scala, responded to this review

Dear Chandler, thank you for your stay at the Best Western Hotel Scala in Frankfurt. We appreciate your kind review on tripadvisor and we are pleased, that you liked your stay at our hotel. We hope to welcome you next time you may visit Frankfurt. Kind regards, Your team at the Best Western Hotel Scala More 

Buenos Aires, Argentina
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

If you are looking for a hotel not very expensive you must try this hotel, it has an excellent location close to Zeil Street for shopping, and close the historic district as well. You can enjoy a very good breakfast and rooms are comfortable, more than enough room for european standards. Staff helpful and efficient. I will be booking again... More 

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AnneSchue, Director of Sales at BEST WESTERN Hotel Scala, responded to this review

Dear Ricardo, thank you for your reservation and for your hint to other tripadvisor users. We appreciate your recommendations and it is our pleasure, that you enjoyed your stay at our hotel. Looking forward to welcome you next time in Frankfurt. Kind regards, your Scala Team More 

Limerick, Ireland
Top Contributor
112 reviews 112 reviews
67 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Descent hotel, a bit old style but perfectly clean and tidy. Good staff and spoke English well. Great location, very central. Very near train station, only walking distance. Abundance of pubs and restaurants nearby, Free wifi and good speeds. No issues

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AnneSchue, Director of Sales at BEST WESTERN Hotel Scala, responded to this review

Dear Tom, great- thanks for your feedback and for your reservation in our hotel. We are happy, that you had an enjoyable stay at the Best Western Hotel Scala in Frankfurt. We hope to welcome you back soon. Kind regards, your team at the Best Western Hotel Scala More 

Manila, Philippines
Contributor
14 reviews 14 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was in Frankfurt for work and chose this property because it was reasonably priced and it came recommended to me. I was not disappointed! Just a couple of things I loved about the hotel 1) location! It's a 5-7 minute walk to the metro or (S-Bahn) and the Zeil (the main shopping street) it's also 10-15 minutes to most... More 

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AnneSchue, Director of Sales at BEST WESTERN Hotel Scala, responded to this review

Dear Dan, thank you so much for your kind review and explanations on tripadvisor. We couldn´t explain better. ;-) It is great, that you had a such good time with us and in Frankfurt. We hope to welcome you again next time in our hotel. Kind regards from the entire Hotel- Scala- team More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 14, 2015

We stayed for a weekend at this hotel, all was good, first we booked a smoking room, but the smell was just awful both in the room and in the corridor, also an elevator doesn't stop on the 1st floor (there the smoking rooms are situated). We kindly asked to change the room for the non-smoking one and the receptionist... More 

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Birmingham, AL
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 20, 2015

I was with a group of ladies traveling together and we arrived early in the day and the receptionist found one room available where we could check into and store luggage. That receptionist spoke good English but the man on duty the next morning when we departed for the airport did not speak any English at all. He was very... More 

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1 review
3 of 5 stars Reviewed April 19, 2015

Beds were very uncomfortable, Towels in bathroom were super thin. Walking distance to U and S Bahns. Main shopping center also walking distance. Main train station also walking distance. Would not recommend if you plan on staying more than one night. Staff very pleasant.

Review collected in partnership with Best Western

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Dusseldorf, Germany
Top Contributor
110 reviews 110 reviews
27 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed March 25, 2015

The Scala is a compact business hotel; its rooms aren't that big and very cleverly laid out. I found that it's too compact though. There's little room to move around and I had trouble finding storage possibilities. I found it disappointing that the Best Western Rewards Status wasn't respected. Though the check-in and -out went well I would think twice... More 

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