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All 262 Frankfurt hotels

Steigenberger Hotel Metropolitan

5.0 of 5 Hotel   |   Poststrasse 6, 60329 Frankfurt, Hesse, Germany
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Ranked #40 of 262 hotels in Frankfurt
A recent review
4 of 5 stars reviewed 1 week ago
twinkles Atlanta Georgia
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193 people have reviewed this hotel

Traveler rating
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    78
    36
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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English first
Atlanta Georgia
Top Contributor
204 reviews 204 reviews
94 hotel reviews
470 helpful votes 470 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The Steigenberger is a bit of an upgrade from my usual hotel. When traveling solo with my backpack, as on this trip, I tend toward more budget hotels. On my more recent solo trips I have experimented with a few business class hotels. With perhaps one exception, I have been disappointed for one reason or another. Moreover, the hotel staff... More

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Hobart, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

I stayed at this hotel for three nights in transit from Germany to home in Australia. Everything about this hotel made my stay very pleasant. Close to the Hauptbahnhof & within walking distance of the main attractions in Frankfurt was a bonus!

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Gandia, Spain
Top Contributor
104 reviews 104 reviews
80 hotel reviews
81 helpful votes 81 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This is a hotel which could be, and should be, a lot better than it is. It is coveniently placed for the station though not in a very good area. The locale is poor and run down and not the best area to walk through at night which you have to do to get to the old town. The first... More

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flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear Bill T, thank you for your feedback on tripadvisor and recent stay with us. We would like to sincerely apologize for the inconveniences we may have caused. Unfortunately we had no prior information about your need of handicapped accessible facilities in order to arrange all preparations and the few handicapped accessible accommodations were fully committed at that time. Due... More

New York City, New York
Top Contributor
104 reviews 104 reviews
27 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed July 26, 2014

I stayed here on business but would definitely return with my family. The hotel is an elegant, old-style building that was beautifully maintained. The room was large and comfortable, and the bathroom was very nice, with a tub and shower. (The shower door was not watertight and leaked onto the floor though.) The staff was very considerate and the room... More

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flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear Stee E, thank you for your kind feedback on tripadvisor and recent stay with us. We do hope you have arrived safely back home despite the early train.  It was a great pleasure to share your comments within our team and we do hope to welcome you soon back to the Steigenberger Hotel Metropolitan in the very near... More

Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 13, 2014 via mobile

I stayed with my 4 years old child. Extremely convenient location, lovely breakfast (ask for whatever you need), nice staff, amenities, free wifi - everything you need. Not overall fancy but very worth it! Except this one time when I wanted take a croissant for the road since my child cld not finish the breakfast in the rush we were... More

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flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear Krishnids, thank you for your feedback on tripadvisor and recent stay with us. It will be a great pleasure to share your compliments within our team. Please be assured that we will discuss your comments of the take out procedure within the team to improve the overall experiences. We hope you have arrived safely back in Singapore and are... More

Newport, South Wales
Senior Contributor
37 reviews 37 reviews
32 hotel reviews
132 helpful votes 132 helpful votes
4 of 5 stars Reviewed June 25, 2014

I have just returned from a five day stay in this very pleasant and well run business hotel. I spent many hours perusing reviews of Frankfurt hotels before finally deciding on this one due to its proximity to the main railway station: it is immediately opposite the north entrance. Despite the busy area, the hotel was very quiet inside with... More

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flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear Topfca, thank you for your recent stay with us and the feedback on tripadvisor. It was a great pleasure to share your comments within the team. Especially from Helen we can forward a big "Thank you". As for our basins, we can already confirm, that we are changing those into ones with an actual plug every time it needs... More

Sydney, Australia
Contributor
16 reviews 16 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 19, 2014

The Steinberger was ideal for us as we were only staying one night and both arriving and departing from the Hauptbahnhof, which is across the road. The free internet is fantastic (and quick), the rooms are large and well appointed, ours on the 6th floor had a large bathroom with double sinks and a separate bath and shower. Breakfast was... More

Was this review helpful? Yes 1
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear AliSidney, thank you for your feedback on tripadvisor. It will be a pleasure to share your experiences within our team. We do hope to welcome you soon back to the Steigenberger Hotel Metropolitan. Maybe next time a little longer…. Sincerely Your Steigenberger Hotel Metropolitan More

Uxbridge, Canada
Contributor
12 reviews 12 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 19, 2014

I appreciate this hotel for the professionalism and efficiency. I have stayed here a few times and it is good on all aspects except one. PROS - Very close to the main train station, but still easy walking to other parts of the city. I have needed to travel to Darmstadt, Ingelheim and Bad Homburg so being close to the... More

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flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear PDM-CEO, thank you for your feedback and recent stay with us. We do appreciate your loyalty to our property and happily shared your notes within our team. It is also for us a surprise, that you could find only one towel in your accommodation as well as it was of poor quality. Both does not match our usual standard... More

Irvington, New York
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 21, 2014

I stayed here for a work trip for 9 nights and have nothing but good things to say about this hotel. You can't beat the location. It's directly across the street from the Main train station, where there are multiple little food stands and convenience stores. There' also a supermarket within a 5 minute walk. You have two options to... More

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flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear Coopercoy, thank you for your great feedback on tripadvisor. It is a pleasure to share your compliments within our team. We are looking forward to welcome you next year again and we can recommend in addition to your given option an ordinary walk to the fairground as well. Especially in terms of trade fairs where traffic is sometimes jammed... More

athens
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 3, 2014 via mobile

Returned to this hotel for the 2nd time. Was welcomed very warmly and check in was nice and smooth. The room nice and comfortable with all necessary amenities provided for. Nice touch is the nesspreso machine and Haribos before sleep. Free wifi always a plus and bfast of decent standard. Service also very friendly. Would go back

Was this review helpful? Yes 2
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear Skag181, thank you for your positive feedback on tripadvisor. It will be a pleasure to share your compliment within our team. We do hope to welcome you soon back to your third visit. Sincerely Your Steigenberger Hotel Metropolitan More

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Additional Information about Steigenberger Hotel Metropolitan

Address: Poststrasse 6, 60329 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Steigenberger Hotel Metropolitan 5*
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Also Known As:
Steigenberger Hotel Frankfurt

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#23 Luxury Hotel in Frankfurt
Hotel Class
Number of rooms
131

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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