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Steigenberger Hotel Metropolitan

5.0 of 5 Poststrasse 6, 60329 Frankfurt, Hesse, Germany
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Steigenberger Hotel Metropolitan
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Steigenberger Hotel Metropolitan
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225 reviews from our community

Traveler rating
    80
    92
    39
    11
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Madrid, Spain
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel was visited from me several years ago and was much better. It is on central location, close to the fair in Frankfurt and 20 min. away from the airport. Rooms are a bit worn out and need to be renovated. Bath towels are too thin and they smell a bit strange. WiFi is free of charge but with... More 

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flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear PatDim, thank you very much for your feedback. I’m very sorry that we couldn’t fulfill the expectations that you have had from your last stay with us. We are always thankful for your opinion. We are in an ongoing procedure to keep our product up to the standard and of course up to the expectations of our guests. That’s... More 

Irvine, California
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed in this hotel a couple of times on my way from California, USA to Bangalore, India. I have used this place as a stopover to break my journey into halves. This breaks have helped me overcome the jet lag -- I have have able to work straight in Bangalore. This is a very nice place in central... More 

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flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear Mr. Subir M., thank you very much for your great feedback. It is very good to hear that you appreciate our location as well as our individual service. We are working on a daily basis with our staff to increase our service to fulfill your needs and wishes. See you hopefully soon again in our hotel Best regards Christian... More 

Harrow, England, United Kingdom
2 reviews
5 of 5 stars Reviewed December 19, 2014

This was the third year my son and I visited Germany at Christmas to visit the Christmas markets and take in a football match. We normally stay in a 4 or 5 star hotel so the accommodation itself is likely to be of a good standard which again was the case with the Steigenberger Metropolitan. It was an exceptional deal... More 

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flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear Brian, thank you very much for your feedback. It is great to year that you have enjoyed your stay in Frankfurt so much. Our location right at the main station is very good for business travelers as well as leasure guests. I’m looking forward to welcoming you next year again to the Christmas market here in Frankfurt at the... More 

Geelong, Australia
Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 17, 2014

From the time we arrived at 7.30 am and were given an early check in, until our departure, we found nothing to fault this stay. Staff were obliging and went out of their way to greet us in English. Breakfast was superb and Stephanie's service exceptional. The doorman, Robert reminded us of a Santa Claus, most appropriate at Christmas time.... More 

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flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review
Google Translation

Sehr geehrter Gerard1952, Was für eine tolle Bewertung! Vielen Dank. Ich werde dieses Lob an all meine Mitarbeiter weitergeben. Wir... More 

London
Top Contributor
186 reviews 186 reviews
153 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed December 17, 2014

I always wondered what this hotel was like and was fortunate enough to be able to try it in mid-December at a quite attractive price (it was an off peak Saturday). Large room, directly opposite the station (about 50m walk), which is always handy. Front desk helpful. Room in good condition, although the wifi was a little temperamental and the... More 

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flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear guest, thank you very much for your imput. I’m very glad to year that you have been satisfied with our hotel and especially with our staff. On a daily basis we are working on it to improve in the little things to deserve that additional star. We would be very glad if you would visit us again to show... More 

York, United Kingdom
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 10, 2014

this hotel is in a very good location right next to the main railway station in frankfurt and near to everything you may need for a short stay.Staff were very helpful and nothing is too much trouble.There is a continental breakfast which was lovely and we had a very enjoyable few days here.rooms were very clean and smelt nice.

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New York City, New York
Contributor
14 reviews 14 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 5, 2014

This hotel is located right in front of Frankfurt's main train station's north exit, so it is unbelievably convenient if you are traveling into Frankfurt via train and also if you need to get the airport. It is also a good base from which to explore Frankfurt due to its location and Frankfurt's excellent public transportation system. It is most... More 

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Oslo, Norway
Contributor
19 reviews 19 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed December 2, 2014

The Steigenberger Hotel Metropolitan is located beside the Frankfurt Central Station. This makes the location perfect for public transportation. Long distance trains, the S- and U-bahn and tram-lines are just a few steps from the hotel. Service and breakfast are perfect. I had a superior room with free minibar and a Nespresso coffee-machine. The room was very nice and modern... More 

Was this review helpful? Yes 1
Senior Contributor
42 reviews 42 reviews
26 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed November 6, 2014

I'm not sure what Steigenberger is doing - their hotels used to be great (Kührhaus, Grand Brussels, Frankfurter Hof etc), but suddenly they become só old(fashioned). Time to redo some hotels guys. The wifi does not work, just like the rest of this hotel...

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aberdeen
Top Contributor
51 reviews 51 reviews
32 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed October 18, 2014

We have stayed in many hotels in Frankfurt and this is the best one so far! The hotel is right across from the train station. It is a top quality hotel, which you notice on check in. The room we had was well appointed and the bathroom was lovely. Everything was just as you would expect from a hotel of... More 

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Additional Information about Steigenberger Hotel Metropolitan

Address: Poststrasse 6, 60329 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Steigenberger Hotel Metropolitan 5*
Number of rooms: 131
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Also Known As:
Steigenberger Hotel Frankfurt
Hotel Style:
#13 Family Hotel in Frankfurt
#23 Romantic Hotel in Frankfurt
#23 Luxury Hotel in Frankfurt

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