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Steigenberger Hotel Metropolitan

#35 of 271 Hotels in Frankfurt
Certificate of Excellence
Poststrasse 6, 60329 Frankfurt, Hesse, Germany
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Steigenberger Hotel Metropolitan
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307 Reviews from our TripAdvisor Community

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Phoenix, Arizona
Level Contributor
396 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is the second time that I have stayed here and it is a great little hotel. It is across the road from the main Train Station, so if you are using the trains or coming in from the airport this is a great location. This is an older building that has been converted and the design and the atmosphere... More 

Helpful?
Thank TutinsPony
Cambridge, United Kingdom
Level Contributor
147 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Steigenberger Metropolitan is a reasonable option if wishing to stay in Frankfurt, particularly if visiting the Messe. It's also right by the main station. This does mean the area is not the most attractive; it's around 10-15 minutes walk to more central areas. The room was comfortable enough, but a bit shabby around the edges. The wifi was intermittent... More 

Helpful?
Thank aber_james
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear James, thank you very much for staying with us. I’m very sorry that we couldn’t fulfill all your expectations. Thank you for your helpful comments. You are absolutely right. That’s why we got a completely new WLan system right now so we should not have any internet problems anymore. Also between christmas and new year we did some painting... More 

Essex, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

My boyfriend and I stayed for 2 nights for the Christmas markets. The hotel was excellent and is located 2 minutes from the main train station. Despite this, we didn't hear any noise at night from trains. We arrived early, and although our room wasn't ready, the reception staff offered to keep our cases and bring them up to our... More 

Helpful?
Thank MissL219
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear Miss L., Thank you very much for staying with us and for that great comment. I’m very happy that you had such a great time in Frankfurt and especially in our hotel. Every day we work hard with the staff to focuse on the details. It’s great to see that you appreciated all these little details. We think that... More 

Brooklyn, New York
Level Contributor
59 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 stars Reviewed January 5, 2016

Directly across the street from the historic central rail station, the Steigenberger Metropolitan is convenient both to the trains and to museums, the financial downtown, the old opera house, the river, and plenty of shopping -- all just a very short walk away. My room, on the top floor and in the rear of the building, was delightfully quiet at... More 

Helpful?
Thank Jet39
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear Jet39, thank you so much for that great feedback. It is very good to see that you have been very satisfied with all our departments. That’s the way we want it! See you soon again. Best regards Christian Gindele General Manager More 

Singapore, Singapore
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 1, 2016

Good hotel. Professional People. Very lovely breakfast. Just next to train station. Going to Airport very convenient. The porter is so helpful. When we were going back to catch a train to go to the Airport, he is strong and carried 2 large heavy luggages himself, personally walked us to the station, buy the train tickets for us, escort us... More 

Helpful?
Thank Tourist629
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear Tourist629, wow, that is great to hear that you had such a good experience in our hotel. Thank you very much for sharing that experience. We promise to keep up the good work. See you soon again Best regards Christian Gindele General Manager More 

London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 13, 2015

We have just enjoyed a 4 day trip to Frankfurt for the Christmas Markets. The Steigenberger is a lovely hotel situated right opposite Frankfurt Mainline Station. Travel from the airport by train is so simple and cheap. 4.55euro per adult. The hotel is clean the room was lovely. The breakfast was really nice, plenty of choice and if you are... More 

Helpful?
1 Thank Michael R
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear Michael, wow, what a great feedback. Thank you so much. It is great to hear that you have enjoyed your trip to Frankfurt so much. I’m very happy that you have been extremely satisfied with our staff, our service and especially our breakfast. We wish you a very Christmas, a happy new year. See you soon again in Frankfurt... More 

Alstead, New Hampshire
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed December 9, 2015

This hotel is right next to the train station. Easy from the airport train! The breakfast was incredible and is included. Champagne, smoked salmon, pastries, cereal, breads, yogurt, fruit, made to order eggs, cold cuts and cheeses - amazingly delicious. Nice rooms, free wi fi, deep bathtub, nice shower. Nice lobby bar, good service!

Helpful?
Thank dfuller
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear Mr. Fuller, Thank you so much for your great comment. We work very hard to keep up that very good standard! See you soon again, best wishes Christian Gindele General Manager More 

brit abroad
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed December 7, 2015

The Steigenberger Metropolitan is located at the Nord Ausgang (North exit) of the main train station. There are a few steps to climb at the hotel entrance to get to reception. The reception staff were welcoming. Our room was equipped with coffee and tea making facilities, bathrobe and slippers, complimentary water, flat screen TV, room safe and ample wardrobe space.... More 

Helpful?
1 Thank scottishlass57
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear Scottishlass, Thank you very much for you feedback. It is very helpful for us to get such detailed informations from you. It is great to hear that you have been very satisfied with our service, the location and especially the breakfast. We always try to stay very modern and upgraded. That’s why we do a lot of soft renovation... More 

The Woodlands, Texas
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed November 14, 2015

Very nice updated hotel in a great location in Frankfurt. About 10 minute walk from the train station and 5 minutes from the Zeil. The rooms are completely updated with modern furnishings and new plumbing and electronics. Staff was always helpful.

Helpful?
Thank Cliff J
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear Cliff, Wow, what a great feedback. Thank you very much. I’m very happy to hear that you have been especially very satisfied with our staff. That makes the difference! See youu soon again. Best regards Christian Gindele General Manager More 

Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 25, 2015 via mobile

Steigenberger is a very nice hotel and the location in the middle of the city is excellent. The rooms are spacious and clean and the lobby bar is cosy. We could walk both to the messe-area and to the central part of the city which makes this hotel very attractive.

Helpful?
Thank MichaelAarisRand
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear Michael, thank you very much for your very good feedback. You are absolutely right that the location is a big advantage of our hotel. That you were very satisfied with our service is very good to hear as well. That makes our location to a great one. We will keep up the good work. We promise  See you... More 

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