I check in after long trip, at 7:00am, was exhausted . Did not realized that they put me in the room , executive room with top price , without any heat! I had so much stuff on me, so moving to another room is huge inconvinience . I decided wait to later, so they can fix the broken heat. Later...
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Thank you for your critical appraisement by Trip Advidor. We were very sorry to hear that you feeled under par in our hotel. Please be assured that we take all complains very serious and take those to change for the better.
We will take action right away and hopefully you give us the chance to prove to you, that our...
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