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Kempinski Hotel Frankfurt Gravenbruch

#24 of 267 Hotels in Frankfurt
Certificate of Excellence
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Graf Zu Ysenburg und Buedingen Platz 1, 63263 Frankfurt, Hesse, Germany
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Kempinski Hotel Frankfurt Gravenbruch
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Kempinski Hotel Frankfurt Gravenbruch
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78 Reviews from our TripAdvisor Community

Traveler rating
    47
    13
    14
    2
    2
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7
13
4
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Hamburg, Germany
Level Contributor
44 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Staying here since years. This week again for 2 nights. The renovation is almost completed. This time I also used the conference facilities and they are very good. Service excellent. Bar/lounge is very good including the terrace. With the opening of the wellness area this Hotel will become Frankfurts no1 Hotel.

Was this review helpful? Yes 1
KempinskiFRA, Manager at Kempinski Hotel Frankfurt Gravenbruch, responded to this review

Dear guest, many thanks for your overall positive feedback. I'm happy to read that you are a loyal guest for so many years. On 2 November we will reopen our luxury spa area. The entire team is looking forward to welcoming you soon again here in Gravenbruch Best regards Stefan Schwind General Manager More 

Singapore, Singapore
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I stayed at the Frankfurt Kempinski hotel in June 2015. As part of a company meeting. Lovely hotel, newly renovated, with friendly, attentive service staff. The rooms are well apportioned, beds are super comfy and the toilets come with double sinks / rain shower. The hotel bar overlooks a small lake, lovely in the summer. They serve a mean Mojito... More 

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KempinskiFRA, Manager at Kempinski Hotel Frankfurt Gravenbruch, responded to this review

Dear Joanna, thank you very much for recommending our Kempinski Hotel Frankfurt Gravenbruch. I am happy to read that you enjoyed your recent stay with us and that you like the newly renovated rooms. If you would like to be always up-to-date with the latest news, become a fan of our facebook page. I hope to welcome you soon again... More 

Ottawa, Canada
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Kempinski Hotel at Gravenbruch, not far from the Frankfurt International Airport, is a sprawling luxury hotel with super-attentive service, 225 newly renovated, and big, rooms, big beds, big TVs and long (and I mean long!) hallways. Wake up calls can be accompanied by a latte delivered to your door. Fitbit enthusiasts can accumulate serious steps just by going down... More 

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KempinskiFRA, Manager at Kempinski Hotel Frankfurt Gravenbruch, responded to this review

Dear Ted, I am pleased to read that you were satisfied with the newly renovated rooms and the staff. As mentioned, we do have quit long ways to some of the room categories. For your next stay I recommend the Deluxe or Grand Deluxe category which are located closer to the lobby. Finally I would like to thank you for... More 

Tel Aviv
Level Contributor
58 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed May 21, 2015

i have been at this hotel few times and like it, even there is no bath in all the rooms, i like the service that was good. i also joined to membership program for them club Discovery. it was my favorite hotel in Frankfurt. out of the city, quite area and very good service. but that "was", and now it... More 

Was this review helpful? Yes 3
KempinskiFRA, Manager at Kempinski Hotel Frankfurt Gravenbruch, responded to this review

Dear guest, thank you for reflecting your recent stay here on TripAdvisor. I am very sorry to read that we did not meet your expectations during your stay. The rooms which are closer to the lobby have another style and are all newly renovated; this is why they are more expensive then the comfort category which you have booked. I... More 

Bad Schussenried, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 15, 2015

We went to this hotel as a compensation for a cancelled Lufthansa flight. The reception was correct and very helpful. The room very nice and comfortable, according to this hotel category. After almost 9 hours between flight, airport long waiting time and transfers we just want to eat something and take some rest. At the restaurant the waitress, Miss Schopf,... More 

Was this review helpful? Yes 1
KempinskiFRA, Manager at Kempinski Hotel Frankfurt Gravenbruch, responded to this review

Dear guest, thank you very much for taking the time to review your recent stay. I’m very sorry that you did not feel comfortable during your visit at our restaurant. Please accept my sincere apologies for the inconveniences. This is not the standard of our hotel and restaurant. Please be sure that this incident will be discussed with the relevant... More 

London
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 15, 2015

The location of the hotel is easy to find although it is tug in a quiet area 20 mins by car outside of Frankfurt. The property is up to Kempinski standard with a small lake providing cosy view from the room. Dinner in the main restaurant was with good food and very friendly service.

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KempinskiFRA, Manager at Kempinski Hotel Frankfurt Gravenbruch, responded to this review

Dear Joseph, I'm glad to read that you enjoyed your stay here in Gravenbruch and had a good time. If you like, become a fan of our facebook page to be always up-to-date. Finally, thanks for sharing your thought here on TripAdvisor. Best wishes Stefan Schwind General Manager More 

Vancouver, Canada
Level Contributor
71 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed May 7, 2015 via mobile

Lufthansa sent me to this hotel for an overnight stay (delayed flight caused missed connection). The hotel is actually quite nice, with higher-end rooms that are clean and comfortable. This hotel is also close to the Frankfurt airport.

Was this review helpful? Yes 1
Beijing, China
Level Contributor
38 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 5, 2015

After finishing the long renovation the result is truly exceptional. It starts with the lobby and bar and finishes in the rooms. The design tam did a great job. The check-in was friendly, efficient and speedy. The room was facing the garden and was very comfortable. There is nothing missing from the room. The breakfast buffet fulfills every wish with... More 

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KempinskiFRA, Manager at Kempinski Hotel Frankfurt Gravenbruch, responded to this review

Dear guest, thank you for reviewing your recent stay at our Kempinski Hotel Frankfurt Gravenbruch. It is our aim to provide you with a superior product and I am glad to read that we met your expectations. I will be my pleasure to welcome you soon again here in Gravenbruch With best regards Stefan Schwind General Manager More 

Kapellen, Belgium
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 28, 2015

Great looking hotel on the border of Frankfurt. Very nice staff with and great valet. The room was new but the airco was not working and the heater was still on winter modus. The results: 24° in the room at 1AM :-( Very nice restaurant with local food, huge portions and delicious. We spend a great evening in the restaurant... More 

Was this review helpful? Yes
KempinskiFRA, Manager at Kempinski Hotel Frankfurt Gravenbruch, responded to this review

Dear Geoffrey, many thanks for your feedback here on TripAdvisor. I am very sorry to hear that the air-condition did not work properly. Our technical department will take care of this issue. On 2. November 2015 we will reopen our luxury spa with gym. I am sure you will be impressed and have again a good time here in Gravenbruch... More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 25, 2015

A mishmash of styles, the kempinski gravenbruch cannot seem to decide if it is a stable conference facility or a luxury spa. It's location in the middle of nowhere doesn't lend itself well to sightseeing unless you have a car (taxi's into Frankfurt are 30+ euro). The central public areas are ok but it lacks any real intimacy. The rooms... More 

Was this review helpful? Yes
KempinskiFRA, Manager at Kempinski Hotel Frankfurt Gravenbruch, responded to this review

Dear Mike, thank you for sharing your thoughts regarding your recent stay with us here on TripAdvisor. We can improve our product only with the hints of our guests. Please be sure that your comments will be discussed in-house. I hope to welcome you again here in Gravenbruch Best regards Stefan Schwind General Manager More 

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