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Kempinski Hotel Frankfurt Gravenbruch

5.0 of 5 Hotel   |   Graf Zu Ysenburg und Buedingen Platz 1, 63263 Frankfurt, Hesse, Germany
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Ranked #17 of 261 Hotels in Frankfurt
Certificate of Excellence 2014
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364 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Top Contributor
53 reviews 53 reviews
17 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed at this hotel for 3 days. As always Kempinski delivered the highest standard of service The hotel is currently undergoing renovations, but on our request we stayed in a lake view room located far from the construction, so we were not bothered by the noise at all. Concierge recommended a choice of great restaurants to us. Overall we were... More

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We just spent two days at this hotel, the rooms are superb although we asked to be moved from our first room because it was in the newly built wing and there was a strong smell of damp in the corridors. Also the hotel is undergoing refurbishment so there is lots of scaffolding around the outside which is a bit... More

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New Delhi, India
Top Contributor
121 reviews 121 reviews
36 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was delighted to be back. A warm welcome, by name, from the concierge to a warm reception team, I was happy to be back to a hotel that has a very level of service. The breakfast spread is excellent and the overall comfort in the room is high. I am happy to stay here and go into FRA if... More

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ashdod
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed with family in two rooms with a connecting door. The hotel stood up proudly to it's chain reputation, despite the renovations that still continues. the breakfast was so good, I think I gained 5 extra pounds just there... The staff were ever so helpful, you just ask for something and they'll do their best to help. One minus -... More

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St. Albans, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here recently for a work event and thought the hotel was excellent. Nothing was too much for the staff, the food and drink was fantastic. The grounds are beautiful, well kept and pleasant to walk around. I stayed in one of the suites which, in my opinion, could do with some modernising. It was spotlessly clean, but did... More

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Contributor
16 reviews 16 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is my 3rd night in this hotel and I highly recommend it. 5 star hotel in every way. The staff are very helpful and friendly . The rooms are cleaned twice a day. Internet is free. Food is just perfect. It's in a very quite location which is great. There is a river on the side of the hotel... More

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HHCBrunoWolf, Leiter Öffentlichkeitsarbeit at Kempinski Hotel Frankfurt Gravenbruch, responded to this review

Dear SGWoodhams, we are very pleased to read your nice comments about our Kempinski Hotel Frankfurt Gravenbruch, here on Tripadvisor. Especially from senior contributor guests like yourself, who have visited many hotels before, we highly appreciate these compliments. Just for the clarity, we would like to mention that the Internet is indeed free of charge for basic services. For more... More

Istanbul, Turkey
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If buildings and city noise bother you, if you are meticulous about kitchen, it may be considered as a classy choice in the forest. Although there was a constructional revision in the hotel when we were there, we had quite a good experience during our business trip, wonderful breakfasts and dinners and a very friendly room service. Wi-fi network was... More

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USA
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed one night and i have no complains. :) It's real nice hotel about 15 min drive by car to Frankfurt airport. The room was pretty good size for Europe's standard. Very comfortable bed. Internet fast and free if you have a membership. If not, you can get it when you will arrived. Parking is free, water free..did not go... More

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HHCBrunoWolf, Leiter Öffentlichkeitsarbeit at Kempinski Hotel Frankfurt Gravenbruch, responded to this review

Dear Trymefirst, we highly appreciate your comments about our Kempinski Hotel Frankfurt Gravenbruch, here on Tripadvisor. Regarding the Internet services, it is indeed free of charge for basic services such as email, normal surfing etc. For connections with more bandwith requirements, such as video download, there is a charge of € 10 per day. We are so sorry that you... More

New York City, New York
Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed August 5, 2014

Booked this hotel because of the pool and its location on a lake, only to find that both were inaccessible due to the current renovations being done - which will go on for at least another year. Concierge directed us to check out another lake nearby, but gave us the wrong directions and we ended up in a seedy part... More

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HHCBrunoWolf, Leiter Öffentlichkeitsarbeit at Kempinski Hotel Frankfurt Gravenbruch, responded to this review

Dear Anna, we are so sorry to read that you have been disappointed with our Kempinski Hotel Frankfurt Gravenbruch. Our SPA and pool area has been closed for renovations for quite some time now, and we have done our very best to publish this information in detail through all possible media, such as our own website, the online travel agencies,... More

Bad Doberan, Germany
Top Contributor
51 reviews 51 reviews
29 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 26, 2014

A real 5 star hotel. Being renovated the room was just amazing. Huge very comfortable bed. Outstanding bathroom. Great service. A real experience which makes you feel like a royal. To have a car is a must.

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Additional Information about Kempinski Hotel Frankfurt Gravenbruch

Address: Graf Zu Ysenburg und Buedingen Platz 1, 63263 Frankfurt, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Frankfurt
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Kempinski Hotel Frankfurt Gravenbruch 5*
Number of rooms: 40
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