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Mercator Hotel

3.0 of 5 Mercatorstrasse 38 | Bornheim, 60316 Frankfurt, Hesse, Germany
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Mercator Hotel
Mercator Hotel
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87 reviews from our community

Traveler rating
    6
    33
    32
    9
    7
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24
9
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Top Contributor
50 reviews 50 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed December 17, 2013 via mobile

3 members are staff were awful, rude and unhelpful. One girl tried to get me to change room at 9.30am on a Sunday, which I thought was inconsiderate and inconvenient. Noisy rooms, no Wi-fi, no info about buses to airport if leaving from Hann airport. Overall disappointing, I would not stay here again.

Was this review helpful? Yes 1
Aus
2 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed September 21, 2013

We arrived at the hotel to find construction going on at the front of the rather aesthetically unpleasing hotel. There was debris falling from the building and we had to wait for the workers to notice us before we could walk in the entrance. We checked in and found we had been allocated a room second from the front. We... More 

Was this review helpful? Yes 1
Aberdeen, United Kingdom
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed August 4, 2013 via mobile

Stayed here for one night, arrived at 4am due to problems, not open and had to call the number on the intercom. Got key ok but was told we could not use car park. Room was extremely hot and stuffy. A very noisy area surrounding also. Desk stuff in the morning were unhelpful and would not even lift their head... More 

Was this review helpful? Yes 1
Santander, Spain
Contributor
13 reviews 13 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 11, 2013

This is the third time we've stayed at the Mercator but it may well be the last. Good things: the location is great, the rooms are good value for money and it's very convenient for our needs when visiting Frankfurt. This may not be enough to make us return a fourth time, though. While the guy in the evening shift... More 

Was this review helpful? Yes 2
St Martin
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 30, 2013

I am always traveling on a budget. This hotel was a little distance from the city center but the room was ok and the price was reasonable. The breakfast was good and wifi worked. It was clean and I would consider staying there again.

Was this review helpful? Yes 2
Windsor
Contributor
13 reviews 13 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed February 3, 2013

Stayed at this hotel for 2 nights. Arrived on Sunday afternoon around 17.30., booked this hotel via a web site and requested a non smoking quiet room. Before being given my room key I was asked to pay ( most hotels I've stayed in take payment when checking out) I thought it was a bit strange,however I payed the extortionate... More 

Was this review helpful? Yes 5
London, United Kingdom
Top Contributor
84 reviews 84 reviews
26 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed January 6, 2013

I visited the Mercator in order to visit relatives and go to the Frankfurt Christmas Market. The location was ideal as it was only a 5 minute walk to the main shopping area and markets. It is a basic hotel providing good value for money in Frankfurt. The rooms could do with an upgrade but at the price paid it... More 

Was this review helpful? Yes 1
Edinburgh
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 8, 2012

Close to shopping area and central Frankfurt. Easy to find but nearest S+U Bhan konstablewerch has many exits, head for the C&A and walk past the walden hotel and the mercator is easy to find. Put average for room because I think it could do with painting and decorating, clean and comfortable.

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Cologne
Top Contributor
102 reviews 102 reviews
41 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed September 13, 2012

staff was friendly, but: i stayed on the 5th floor - the elevator ends on the 4th floor, so you have to carry your bags up. the room was warm and sticky, there is no air-conditioning breakfast was ok but - for 190 eur - this is totally overpriced

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London, United Kingdom
Top Contributor
84 reviews 84 reviews
26 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed August 1, 2012

The Mercator is a basic hotel providing good value for money in Frankfurt. The rooms are functional if a bit on the small side but provide all the facilities required for a short stay. Breakfast was included in the price and there was a reasonable selection provided. The location is slightly out of the centre but there is easy access... More 

Was this review helpful? Yes 1
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Additional Information about Mercator Hotel

Address: Mercatorstrasse 38 | Bornheim, 60316 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Innenstadt
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercator Hotel 3*
Number of rooms: 1
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Also Known As:
Mercator Hotel Frankfurt

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