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All 261 Frankfurt hotels

Mercator Hotel

3.0 of 5 Hotel   |   Mercatorstrasse 38 | Bornheim, 60316 Frankfurt, Hesse, Germany (Innenstadt)
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Ranked #139 of 261 Hotels in Frankfurt
A recent review
4 of 5 stars reviewed 3 weeks ago
Milena S
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74 reviews from our community

Traveler rating
    4
    27
    31
    8
    4
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8
21
8
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

Small but clean rooms. The room do kit have air conditioning and in summer it gets pretty hot inside. However, there is a medium size fridge to keep things cold, which was quite useful. Hotel Is not far from the city center. Good service.

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Melbourne, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 16, 2014 via mobile

The room was tiny but I didn't expect or want anything more for 45 Euro, however one of the pillows had blood stains on it... No air conditioning either so room was hot. Chocolate in my backpack melted within two hours.

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Santa Barbara, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 12, 2014

I liked this place pretty well despite it's minor eccentricities. It can be difficult to tell from reviews if the negative ones are from whiners or are legit. I'd say in this case, that the reviews you're seeing here are about right. The place is, as reported, a little bit strange and a little cramped, but none of it turned... More

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Salt Lake City, Utah
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 11, 2014

Stayed here for 3 nights in May, the room was clean but a little small. Still it was very nice for being a 3* hotel. The front reception desk was friendly and helpful. It's located on a quiet street in a residential neighborhood. If you don't mind walking, it's a great location not too far from city center. There is... More

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Bangalore
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 19, 2014

As with all Frankfurt hotels during fair time, I found the hotel to be really expensive compared with the facilities available. The wifi worked well though . I was unhappy with the way the rooms were cleaned, the glasses were left unwashed and it looked like the rooms were cleaned in a hurry. Very ungerman. I did not like the... More

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Top Contributor
61 reviews 61 reviews
15 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed February 19, 2014

We stayed for 3 nights. Excellent location, close to all amenities and on a very quiet side street. We checked in with a pleasant and helpful receptionist, housekeeping requests (extra pillows, towels) were met quickly and courteously. Decor a little dated and exterior decidedly stark, but we slept well and felt welcome. It's fairly basic, so suitable if you're on... More

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London, United Kingdom
Top Contributor
52 reviews 52 reviews
48 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed February 1, 2014

After reading the reviews on here I was dreading going but I was happily surprised. The receptionist was really friendly and helpful upon arrival and my room was really big and roomy with a fridge and nice bathroom. I noticed no dirt and for the price this was good. I did not try breakfast but it was only 8 Euros.... More

Was this review helpful? Yes 1
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed December 17, 2013 via mobile

3 members are staff were awful, rude and unhelpful. One girl tried to get me to change room at 9.30am on a Sunday, which I thought was inconsiderate and inconvenient. Noisy rooms, no Wi-fi, no info about buses to airport if leaving from Hann airport. Overall disappointing, I would not stay here again.

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Aus
2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed September 21, 2013

We arrived at the hotel to find construction going on at the front of the rather aesthetically unpleasing hotel. There was debris falling from the building and we had to wait for the workers to notice us before we could walk in the entrance. We checked in and found we had been allocated a room second from the front. We... More

Was this review helpful? Yes 1
Aberdeen, United Kingdom
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed August 4, 2013 via mobile

Stayed here for one night, arrived at 4am due to problems, not open and had to call the number on the intercom. Got key ok but was told we could not use car park. Room was extremely hot and stuffy. A very noisy area surrounding also. Desk stuff in the morning were unhelpful and would not even lift their head... More

Was this review helpful? Yes 1
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Additional Information about Mercator Hotel

Address: Mercatorstrasse 38 | Bornheim, 60316 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Innenstadt
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercator Hotel 3*
Number of rooms: 1
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Also Known As:
Mercator Hotel Frankfurt

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