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All 263 Frankfurt hotels

Mercator Hotel

3.0 of 5 Hotel   |   Mercatorstrasse 38 | Bornheim, 60316 Frankfurt, Hesse, Germany (Innenstadt)
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Mercator Hotel
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Ranked #147 of 263 hotels in Frankfurt
A recent review
4 of 5 stars Reviewed June 11, 2014
Chris S Salt Lake City, Utah
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87 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
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English first
Salt Lake City, Utah
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 11, 2014

Stayed here for 3 nights in May, the room was clean but a little small. Still it was very nice for being a 3* hotel. The front reception desk was friendly and helpful. It's located on a quiet street in a residential neighborhood. If you don't mind walking, it's a great location not too far from city center. There is... More

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Senior Contributor
31 reviews 31 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 19, 2014

As with all Frankfurt hotels during fair time, I found the hotel to be really expensive compared with the facilities available. The wifi worked well though . I was unhappy with the way the rooms were cleaned, the glasses were left unwashed and it looked like the rooms were cleaned in a hurry. Very ungerman. I did not like the... More

Was this review helpful? Yes 1
Top Contributor
61 reviews 61 reviews
15 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed February 19, 2014

We stayed for 3 nights. Excellent location, close to all amenities and on a very quiet side street. We checked in with a pleasant and helpful receptionist, housekeeping requests (extra pillows, towels) were met quickly and courteously. Decor a little dated and exterior decidedly stark, but we slept well and felt welcome. It's fairly basic, so suitable if you're on... More

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London, United Kingdom
Top Contributor
51 reviews 51 reviews
47 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed February 1, 2014

After reading the reviews on here I was dreading going but I was happily surprised. The receptionist was really friendly and helpful upon arrival and my room was really big and roomy with a fridge and nice bathroom. I noticed no dirt and for the price this was good. I did not try breakfast but it was only 8 Euros.... More

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Senior Contributor
38 reviews 38 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed December 17, 2013 via mobile

3 members are staff were awful, rude and unhelpful. One girl tried to get me to change room at 9.30am on a Sunday, which I thought was inconsiderate and inconvenient. Noisy rooms, no Wi-fi, no info about buses to airport if leaving from Hann airport. Overall disappointing, I would not stay here again.

Was this review helpful? Yes 1
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 21, 2013

We arrived at the hotel to find construction going on at the front of the rather aesthetically unpleasing hotel. There was debris falling from the building and we had to wait for the workers to notice us before we could walk in the entrance. We checked in and found we had been allocated a room second from the front. We... More

Was this review helpful? Yes 1
Aberdeen, United Kingdom
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed August 4, 2013 via mobile

Stayed here for one night, arrived at 4am due to problems, not open and had to call the number on the intercom. Got key ok but was told we could not use car park. Room was extremely hot and stuffy. A very noisy area surrounding also. Desk stuff in the morning were unhelpful and would not even lift their head... More

Was this review helpful? Yes 1
Santander, Spain
14 reviews 14 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 11, 2013

This is the third time we've stayed at the Mercator but it may well be the last. Good things: the location is great, the rooms are good value for money and it's very convenient for our needs when visiting Frankfurt. This may not be enough to make us return a fourth time, though. While the guy in the evening shift... More

Was this review helpful? Yes 2
St Martin
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed April 30, 2013

I am always traveling on a budget. This hotel was a little distance from the city center but the room was ok and the price was reasonable. The breakfast was good and wifi worked. It was clean and I would consider staying there again.

Was this review helpful? Yes 2
11 reviews 11 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed February 3, 2013

Stayed at this hotel for 2 nights. Arrived on Sunday afternoon around 17.30., booked this hotel via a web site and requested a non smoking quiet room. Before being given my room key I was asked to pay ( most hotels I've stayed in take payment when checking out) I thought it was a bit strange,however I payed the extortionate... More

Was this review helpful? Yes 5
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Additional Information about Mercator Hotel

Address: Mercatorstrasse 38 | Bornheim, 60316 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Innenstadt
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercator Hotel 3*
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Also Known As:
Mercator Hotel Frankfurt

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Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
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