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All 263 Frankfurt hotels

Mercator Hotel

3.0 of 5 Hotel   |   Mercatorstrasse 38 | Bornheim, 60316 Frankfurt, Hesse, Germany (Innenstadt)
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Mercator Hotel
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Ranked #142 of 263 hotels in Frankfurt
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83 people have reviewed this hotel

Traveler rating
    3
    33
    31
    11
    5
See reviews for
7
18
8
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Bangalore
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

As with all Frankfurt hotels during fair time, I found the hotel to be really expensive compared with the facilities available. The wifi worked well though . I was unhappy with the way the rooms were cleaned, the glasses were left unwashed and it looked like the rooms were cleaned in a hurry. Very ungerman. I did not like the... More

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Top Contributor
52 reviews 52 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed February 19, 2014

We stayed for 3 nights. Excellent location, close to all amenities and on a very quiet side street. We checked in with a pleasant and helpful receptionist, housekeeping requests (extra pillows, towels) were met quickly and courteously. Decor a little dated and exterior decidedly stark, but we slept well and felt welcome. It's fairly basic, so suitable if you're on... More

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London, United Kingdom
Senior Contributor
48 reviews 48 reviews
46 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed February 1, 2014

After reading the reviews on here I was dreading going but I was happily surprised. The receptionist was really friendly and helpful upon arrival and my room was really big and roomy with a fridge and nice bathroom. I noticed no dirt and for the price this was good. I did not try breakfast but it was only 8 Euros.... More

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Senior Contributor
35 reviews 35 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed December 17, 2013 via mobile

3 members are staff were awful, rude and unhelpful. One girl tried to get me to change room at 9.30am on a Sunday, which I thought was inconsiderate and inconvenient. Noisy rooms, no Wi-fi, no info about buses to airport if leaving from Hann airport. Overall disappointing, I would not stay here again.

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Aus
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 21, 2013

We arrived at the hotel to find construction going on at the front of the rather aesthetically unpleasing hotel. There was debris falling from the building and we had to wait for the workers to notice us before we could walk in the entrance. We checked in and found we had been allocated a room second from the front. We... More

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Aberdeen, United Kingdom
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed August 4, 2013 via mobile

Stayed here for one night, arrived at 4am due to problems, not open and had to call the number on the intercom. Got key ok but was told we could not use car park. Room was extremely hot and stuffy. A very noisy area surrounding also. Desk stuff in the morning were unhelpful and would not even lift their head... More

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Santander, Spain
Contributor
14 reviews 14 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 11, 2013

This is the third time we've stayed at the Mercator but it may well be the last. Good things: the location is great, the rooms are good value for money and it's very convenient for our needs when visiting Frankfurt. This may not be enough to make us return a fourth time, though. While the guy in the evening shift... More

Was this review helpful? Yes 2
St Martin
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 30, 2013

I am always traveling on a budget. This hotel was a little distance from the city center but the room was ok and the price was reasonable. The breakfast was good and wifi worked. It was clean and I would consider staying there again.

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Windsor
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed February 3, 2013

Stayed at this hotel for 2 nights. Arrived on Sunday afternoon around 17.30., booked this hotel via a web site and requested a non smoking quiet room. Before being given my room key I was asked to pay ( most hotels I've stayed in take payment when checking out) I thought it was a bit strange,however I payed the extortionate... More

Was this review helpful? Yes 4
London, United Kingdom
Top Contributor
66 reviews 66 reviews
23 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed January 6, 2013

I visited the Mercator in order to visit relatives and go to the Frankfurt Christmas Market. The location was ideal as it was only a 5 minute walk to the main shopping area and markets. It is a basic hotel providing good value for money in Frankfurt. The rooms could do with an upgrade but at the price paid it... More

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Additional Information about Mercator Hotel

Also Known As:
Mercator Hotel Frankfurt
Address: Mercatorstrasse 38 | Bornheim, 60316 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Innenstadt
Amenities:
Bar / Lounge Free Breakfast Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #142 of 263 hotels in Frankfurt
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercator Hotel 3*
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