We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 262 Frankfurt hotels

Mercator Hotel

3.0 of 5 Hotel   |   Mercatorstrasse 38 | Bornheim, 60316 Frankfurt, Hesse, Germany (Innenstadt)
Hotel amenities
Save Saved
You added Mercator Hotel to your Saves list
Mercator Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Ranked #145 of 262 hotels in Frankfurt
A recent review
3 of 5 stars reviewed 6 days ago
occTraveler2014 Melbourne, Australia
  • Reviews (69)
  • Photos (14)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (2)
  • Location
  • More
Write a Review

69 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Melbourne, Australia
4 reviews 4 reviews
3 of 5 stars Reviewed 6 days ago NEW via mobile

The room was tiny but I didn't expect or want anything more for 45 Euro, however one of the pillows had blood stains on it... No air conditioning either so room was hot. Chocolate in my backpack melted within two hours.

Was this review helpful? Yes
Santa Barbara, California
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I liked this place pretty well despite it's minor eccentricities. It can be difficult to tell from reviews if the negative ones are from whiners or are legit. I'd say in this case, that the reviews you're seeing here are about right. The place is, as reported, a little bit strange and a little cramped, but none of it turned... More

Was this review helpful? Yes
Salt Lake City, Utah
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 11, 2014

Stayed here for 3 nights in May, the room was clean but a little small. Still it was very nice for being a 3* hotel. The front reception desk was friendly and helpful. It's located on a quiet street in a residential neighborhood. If you don't mind walking, it's a great location not too far from city center. There is... More

Was this review helpful? Yes
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 19, 2014

As with all Frankfurt hotels during fair time, I found the hotel to be really expensive compared with the facilities available. The wifi worked well though . I was unhappy with the way the rooms were cleaned, the glasses were left unwashed and it looked like the rooms were cleaned in a hurry. Very ungerman. I did not like the... More

Was this review helpful? Yes 1
Top Contributor
61 reviews 61 reviews
15 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed February 19, 2014

We stayed for 3 nights. Excellent location, close to all amenities and on a very quiet side street. We checked in with a pleasant and helpful receptionist, housekeeping requests (extra pillows, towels) were met quickly and courteously. Decor a little dated and exterior decidedly stark, but we slept well and felt welcome. It's fairly basic, so suitable if you're on... More

Was this review helpful? Yes
London, United Kingdom
Top Contributor
51 reviews 51 reviews
47 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed February 1, 2014

After reading the reviews on here I was dreading going but I was happily surprised. The receptionist was really friendly and helpful upon arrival and my room was really big and roomy with a fridge and nice bathroom. I noticed no dirt and for the price this was good. I did not try breakfast but it was only 8 Euros.... More

Was this review helpful? Yes 1
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed December 17, 2013 via mobile

3 members are staff were awful, rude and unhelpful. One girl tried to get me to change room at 9.30am on a Sunday, which I thought was inconsiderate and inconvenient. Noisy rooms, no Wi-fi, no info about buses to airport if leaving from Hann airport. Overall disappointing, I would not stay here again.

Was this review helpful? Yes 1
2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed September 21, 2013

We arrived at the hotel to find construction going on at the front of the rather aesthetically unpleasing hotel. There was debris falling from the building and we had to wait for the workers to notice us before we could walk in the entrance. We checked in and found we had been allocated a room second from the front. We... More

Was this review helpful? Yes 1
Aberdeen, United Kingdom
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed August 4, 2013 via mobile

Stayed here for one night, arrived at 4am due to problems, not open and had to call the number on the intercom. Got key ok but was told we could not use car park. Room was extremely hot and stuffy. A very noisy area surrounding also. Desk stuff in the morning were unhelpful and would not even lift their head... More

Was this review helpful? Yes 1
Santander, Spain
14 reviews 14 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 11, 2013

This is the third time we've stayed at the Mercator but it may well be the last. Good things: the location is great, the rooms are good value for money and it's very convenient for our needs when visiting Frankfurt. This may not be enough to make us return a fourth time, though. While the guy in the evening shift... More

Was this review helpful? Yes 2
Owners: What's your side of the story?
If you own or manage Mercator Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Mercator Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercator Hotel

Address: Mercatorstrasse 38 | Bornheim, 60316 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Innenstadt
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercator Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Orbitz, Priceline, Tingo, Otel, BookingOdigeoWL, HostelBookers, Hotels.com, HostelWorld, TripOnline SA and Venere so you can book your Mercator Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercator Hotel Frankfurt

14 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (10)
Bathroom (4)
Hotel & grounds (2)
Room/suite (2)
Other (2)

Management photos: Courtesy of the property manager

All management photos (5)
Hotel & grounds (3)
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in
any neighborhood
in Frankfurt with
any amenities


Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Class
Number of rooms

Questions & Answers

Questions? Get answers from Mercator Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer