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All 262 Frankfurt hotels

Mercator Hotel

3.0 of 5 Hotel   |   Mercatorstrasse 38 | Bornheim, 60316 Frankfurt, Hesse, Germany (Innenstadt)
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Ranked #150 of 262 hotels in Frankfurt
A recent review
3 of 5 stars reviewed 2 weeks ago
occTraveler2014 Melbourne, Australia
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70 people have reviewed this hotel

Traveler rating
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    30
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    4
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17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
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English first
Melbourne, Australia
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

The room was tiny but I didn't expect or want anything more for 45 Euro, however one of the pillows had blood stains on it... No air conditioning either so room was hot. Chocolate in my backpack melted within two hours.

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Santa Barbara, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I liked this place pretty well despite it's minor eccentricities. It can be difficult to tell from reviews if the negative ones are from whiners or are legit. I'd say in this case, that the reviews you're seeing here are about right. The place is, as reported, a little bit strange and a little cramped, but none of it turned... More

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Salt Lake City, Utah
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 11, 2014

Stayed here for 3 nights in May, the room was clean but a little small. Still it was very nice for being a 3* hotel. The front reception desk was friendly and helpful. It's located on a quiet street in a residential neighborhood. If you don't mind walking, it's a great location not too far from city center. There is... More

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Bangalore
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 19, 2014

As with all Frankfurt hotels during fair time, I found the hotel to be really expensive compared with the facilities available. The wifi worked well though . I was unhappy with the way the rooms were cleaned, the glasses were left unwashed and it looked like the rooms were cleaned in a hurry. Very ungerman. I did not like the... More

Was this review helpful? Yes 1
Top Contributor
61 reviews 61 reviews
15 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed February 19, 2014

We stayed for 3 nights. Excellent location, close to all amenities and on a very quiet side street. We checked in with a pleasant and helpful receptionist, housekeeping requests (extra pillows, towels) were met quickly and courteously. Decor a little dated and exterior decidedly stark, but we slept well and felt welcome. It's fairly basic, so suitable if you're on... More

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London, United Kingdom
Top Contributor
52 reviews 52 reviews
48 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed February 1, 2014

After reading the reviews on here I was dreading going but I was happily surprised. The receptionist was really friendly and helpful upon arrival and my room was really big and roomy with a fridge and nice bathroom. I noticed no dirt and for the price this was good. I did not try breakfast but it was only 8 Euros.... More

Was this review helpful? Yes 1
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed December 17, 2013 via mobile

3 members are staff were awful, rude and unhelpful. One girl tried to get me to change room at 9.30am on a Sunday, which I thought was inconsiderate and inconvenient. Noisy rooms, no Wi-fi, no info about buses to airport if leaving from Hann airport. Overall disappointing, I would not stay here again.

Was this review helpful? Yes 1
Aus
2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed September 21, 2013

We arrived at the hotel to find construction going on at the front of the rather aesthetically unpleasing hotel. There was debris falling from the building and we had to wait for the workers to notice us before we could walk in the entrance. We checked in and found we had been allocated a room second from the front. We... More

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Aberdeen, United Kingdom
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed August 4, 2013 via mobile

Stayed here for one night, arrived at 4am due to problems, not open and had to call the number on the intercom. Got key ok but was told we could not use car park. Room was extremely hot and stuffy. A very noisy area surrounding also. Desk stuff in the morning were unhelpful and would not even lift their head... More

Was this review helpful? Yes 1
Santander, Spain
Contributor
14 reviews 14 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 11, 2013

This is the third time we've stayed at the Mercator but it may well be the last. Good things: the location is great, the rooms are good value for money and it's very convenient for our needs when visiting Frankfurt. This may not be enough to make us return a fourth time, though. While the guy in the evening shift... More

Was this review helpful? Yes 2
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Additional Information about Mercator Hotel

Address: Mercatorstrasse 38 | Bornheim, 60316 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Innenstadt
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercator Hotel 3*
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Also Known As:
Mercator Hotel Frankfurt

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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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