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Holiday Inn Frankfurt-Airport North

4.5 of 5 Isenburger Schneise 40, 60528 Frankfurt, Hesse, Germany
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Holiday Inn Frankfurt-Airport North
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Holiday Inn Frankfurt-Airport North
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306 reviews from our community

Traveler rating
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    118
    85
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    27
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35
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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St Peter Port, United Kingdom
Top Contributor
76 reviews 76 reviews
11 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Mix staff. Reception were good. Lunch service was like Faulty Towers. Orders wrong, some people did not get served until 10 mins after the rest of the table, some orders simply forgotten and had to be chased several times. Bedroom was clean and typical chain hotel design with decent bed and facilities. Location is really only good for the airport.

Was this review helpful? Yes
HI-Fankfurt-Airport, Executive Assistant at Holiday Inn Frankfurt-Airport North, responded to this review

Dear Guest, Thank you very much for your honest review. We're very sorry that our service team dissappointed you during the lunch and we'd like to apologize for that. I will forward your remarks regarding the lunch and we hope to serve you better one other day. Warm regards, Yury M Executive Assistant More

Sydney, Australia
Contributor
14 reviews 14 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean nice hotel with windows that open. The beds were fairly comfortable although a little like a marshmallow. The hotel itself was very tastefully decorated and have good amenities. We did not get a chance to eat at the hotel but everything looked very nice. Good service too.

Was this review helpful? Yes
HI-Fankfurt-Airport, Executive Assistant at Holiday Inn Frankfurt-Airport North, responded to this review

Dear LouiseSydney123, Thank you very much for your review and your compliments. We're very happy to hear that you had a great time with us and hope to see you back soon. Kind regards, Yury M Executive Assistant More

Vancouver, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This hotel features cranky, overworked, unhelpful staff, dimly lit hallways, paper thin walls and decore from another era. The hotel is located near a freeway and nothing else so unless you have a car consider yourself a hostage once you arrive. The shuttle was overbooked and late and the driver was cranky and refused to help with bags. (The airport... More

Was this review helpful? Yes
HI-Fankfurt-Airport, Executive Assistant at Holiday Inn Frankfurt-Airport North, responded to this review

Dear T R, Thank you very much for your honest review and all of your feedback. We're very sorry that you were not staisfied with your stay and would like to apologize for that. Your opinion is very important to us, as we are permanently trying to meet, improve and to achieve first class standards and to exceed the expectations... More

Wroclaw, Poland
Top Contributor
63 reviews 63 reviews
52 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I was forced to stay overnight in this hotel due to flight delay. Lufthansa (which is apparently counting every single penny) sent me to this hotel. On the outside, Holiday Inn looks as average three star hotel, but inside it is simply like begging for renovation poor hostel, on the outskirts of Frankfurt. Depending on the traffic you may get... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Frankfurt-Airport North, responded to this review

Dear wodzik, Thank you for taking the time to post a review of our property. Please allow us to apologize you were not well satisfied with the condition of our hotel and the service you received fell below your expectations. We also apologize for the experience you had with your room and the noise which affected your stay negatively. The... More

Top Contributor
71 reviews 71 reviews
17 hotel reviews
4 of 5 stars Reviewed October 15, 2014

I stayed here only for a night while waiting for my morning flight out from Frankfurt airport. This hotel is near to the airport and apart from that its only other advantage is that it is quite cheap even cheaper than some of the other Holiday Inns I have stayed earlier. The room size was small but okay for my... More

Was this review helpful? Yes
HI-Fankfurt-Airport, Executive Assistant at Holiday Inn Frankfurt-Airport North, responded to this review

Dear haisaikat, Thank you very much for your review and your stay at our Hotel. We're happy to hear that you enjoyed our Breakfast as well as your room and hope that you'll be back soon. Kind regards, Yury M Executive Assistant More

Northampton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 3, 2014 via mobile

Nice clean hotel, not as near the airport as you might think, but the shuttle service is excellent. The staff were attentive and very helpful. Bar and bar snacks especially good. Great internet, once you were on it.

Was this review helpful? Yes
HI-Fankfurt-Airport, Executive Assistant at Holiday Inn Frankfurt-Airport North, responded to this review

Dear Maurice, Thank you very much for your nice review and your stay. We're glad to hear that you enjoyed your time with us, especially the Bar and our staff. We look forward to your next visit. Best regards, Yury M Executive Assistant More

Johannesburg, South Africa
Senior Contributor
42 reviews 42 reviews
42 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed September 27, 2014

I stayed at this Hotel for two nights on a business trip in early September. Pros : Reasonably priced and good shuttle service to the Airport and back. I did not mind the Euro6 surcharge back to the Airport. The room was large and the bed was comfortable. Cons : The room (Executive) was old and outdated, but functional. The... More

Was this review helpful? Yes 3
HI-Fankfurt-Airport, Executive Assistant at Holiday Inn Frankfurt-Airport North, responded to this review

Dear Guest, Thank you very much for your review and your remarks. We're happy that you enjoyed your room but are very sorry that you had so much trouble during your stay. Kindly accept our deep apologies for the inconvenience caused. Your opinion is very important to us, as we are permanently trying to meet, improve our standards and to... More

Aldershot
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 22, 2014

Stayed for three nights, breakfast was good ,plenty of choice, i didnt dine in the main restaraunt as i thought it a bit pricey, but the food in the bar was good value. I had problems with the room entry card every day it had to be reset, which meant a walk back to the reception to git the card... More

Was this review helpful? Yes
HI-Fankfurt-Airport, Executive Assistant at Holiday Inn Frankfurt-Airport North, responded to this review

Dear Philip, thank you for your feedback you posted.I am sorry to hear that we could not met all of your expectations regarding your stay in our Hotel in Frankfurt. Guest satisfaction is a top priority in our hotel. Be assured this is not our normal standard and I talked to our Technical department manager to avoid this in the... More

Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 22, 2014

Front desk staff were very helpful and friendly. The room was clean, but extremely small (smallest ever for me) but I hear Paris is worse. Hotel is older and worn, the AC did not work properly, thankfully was able to open the window, but if you are a light sleeper would not work because of air traffic noise. It was... More

Was this review helpful? Yes
HI-Fankfurt-Airport, Executive Assistant at Holiday Inn Frankfurt-Airport North, responded to this review

Dear Kelly, thank you very much for the nice feedback you have given us here on TripAdvisor. We take your feedback very seriously and we will check oppurtunities for improvement for the future. Thank you for the positive feedback regarding the cleanliness and our staff. I would be glad to get a second chance to welcome you back at the... More

Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 22, 2014

I had the worst travel experience of my 25 years traveling the world on Lufthansa. Bad weather caused Lufthansa to miss our connecting flight, it happens BUT when we landed in Frankfurt there was no one to guide us to the next step. We had to search this big airport and find our own way step by step. When we... More

Was this review helpful? Yes 1
HI-Fankfurt-Airport, Executive Assistant at Holiday Inn Frankfurt-Airport North, responded to this review

Dear Bruce, Thank you very much for your feedback and your remarks. We're really sorry to hear that you didn't had good experiences with Lufthansa. Also would like to apologize for your experience with us. Kindly accept our deep apologies for the inconvenience caused. Your opinion is very important to us, as we are permanently trying to meet, improve and... More

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Additional Information about Holiday Inn Frankfurt-Airport North

Address: Isenburger Schneise 40, 60528 Frankfurt, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Frankfurt
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Holiday Inn Frankfurt-Airport North 4.5*
Number of rooms: 295
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Also Known As:
Holiday Inn Frankfurt-Airport North Hotel Frankfurt
Frankfurt Holiday Inn

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