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Holiday Inn Frankfurt-Airport North

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Isenburger Schneise 40, 60528 Frankfurt, Hesse, Germany
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Holiday Inn Frankfurt-Airport North
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Holiday Inn Frankfurt-Airport North
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369 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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  • English first
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    (369)
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    (84)
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    (87)
All months
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Very nice rooms, clean and too quiet. A little bit far from Frankfurt center. I have been there about 4 days because of a work conference. The breakfast was great. Also the location of the hotel in the woods is too nice but at night it's a little bit scary if you are on foot...

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HI-Fankfurt-Airport, Leiter Gästebetreuung at Holiday Inn Frankfurt-Airport North, responded to this review

Dear Vasilis T, it was really really great to read your review. Wonderful that you stayed with us and that you enjoyed it that much. We will forward your feedback to all of our colleagues in order to share your experience. We are looking forward to your next stay with us. Kind Regards, Yury M Executive Assistant More 

Singapore
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The tour company put us up here upon arrival at Frankfurt to begin our 11N Eastern Europe tour. Airport is pretty nearby and after a 13-hour flight this is a good thing. That's almost about it. We reached the hotel at 10pm and got our rooms promptly. My single room is old, small and basic. Tiny and bare bathroom with... More 

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HI-Fankfurt-Airport, Leiter Gästebetreuung at Holiday Inn Frankfurt-Airport North, responded to this review

Dear amiel99, Thank you very much for your review and the time you took to leave it here. We appreciate you sharing your stay with us. It is a pity to read that you were not 100% satisfied with your stay. We are happy to inform you, that we will renovate our rooms during the next weeks and of course... More 

Rocky Mount, North Carolina
Level Contributor
86 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is set in a beautiful, wooded location and had copies of USA Today, which I was thrilled to find. The downside to the beautiful location is that without a rental car, you're stuck there in terms of food. And the restaurant didn't open until 6PM (despite saying 5PM) which was a problem because we were jet-lagged and just... More 

Was this review helpful? Yes
HI-Fankfurt-Airport, Leiter Gästebetreuung at Holiday Inn Frankfurt-Airport North, responded to this review

Dear travelmakesUrich, we would like to thank you very much for your review and the rating of our hotel. It is really nice to read that you felt that comfortable staying with us. Looking forward to your next stay. Best regards, Team Holiday Inn Frankfurt More 

United Kingdom
Level Contributor
192 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed here for a night recently. The hotel is a €20 taxi ride from the airport, but there is a shuttle bus that I used to go back to the airport, which is €6. Reception was prompt and efficient and the check in lady was friendly and funny. Room was great and the ac did a great job on... More 

Was this review helpful? Yes
HI-Fankfurt-Airport, Leiter Gästebetreuung at Holiday Inn Frankfurt-Airport North, responded to this review

Dear jeffswork, Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean, and superior accommodations. It is nice to know that you found the staff lovely and the reception well to your liking. Neverless, we... More 

Wellington
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Reception staff incredibly friendly and helpful but the good impression destroyed by finding the entire restaurant closed for a private function. The alternative is a very limited menu in the bar playing loud music or a limited room service menu. It is a total disgrace that a major hotel should close the restaurant without making adequate provision for other guests.... More 

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HI-Fankfurt-Airport, Executive Assistant at Holiday Inn Frankfurt-Airport North, responded to this review

Dear Beetee2000, thank you very much for your review and for taking the time to share your opinion. We are very sorry to hear that you weren't satisfied while being with us and we would like to apologize for that. We always try to meet our guests expectations. We will check this issue and hope to serve you better next... More 

Travelers are raving about these Frankfurt hotels

Diss, United Kingdom
Level Contributor
40 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed June 22, 2015

We used this hotel whilst visiting the exhibition centre (Messe) in Frankfurt. Given that hotels nearer the centre were up to 3x more expensive per night, we could justify the €20 taxi into town and back. Having spoken to Olga on a few occasions to confirm the number of rooms, check in was good and swift. The hotel is a... More 

Was this review helpful? Yes
HI-Fankfurt-Airport, Leiter Gästebetreuung at Holiday Inn Frankfurt-Airport North, responded to this review

Dear globetrotter237, Thanks a lot for your review, we're truly sorry that you were a bit disappointed from some points of our hotel and would like to apologize for that. We will of course forward your comments to our team. We are looking forward to your next stay with us. Best regards, Yury M Executive Assistant More 

Bangi, Negeri Sembilan, Malaysia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 22, 2015

I been in many holiday inn that is located nicely within public transport and this is the first time that I have to walk a distance of 20min to get a tram that will cost me 2.75euro one way or 6.95euro the whole day. It is a cheap choice as the taxi will cost around 25euro per trip. To thin... More 

Was this review helpful? Yes
HI-Fankfurt-Airport, Leiter Gästebetreuung at Holiday Inn Frankfurt-Airport North, responded to this review

Dear Aszrani M, thank you so much for this review. Sharing a feedback like this is really nice and we appreciate your positive rating. Of course we take all of your comments really serious and we will forward all of your points to the related departments in order to improve our services in all areas. We are looking forward to... More 

Orange County, California
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed June 21, 2015

The hotel is well located near FRA in a quiet, forested location. That's about all I can say to the positive. On the negative I have plenety to say. The experience starts with a surly front desk woman who has little interst in providing customer service. The rooms are small, dated and stuffy. The A/C does not have any effect... More 

Was this review helpful? Yes
HI-Fankfurt-Airport, Leiter Gästebetreuung at Holiday Inn Frankfurt-Airport North, responded to this review

Dear Daniel, thank you a lot for your review and your feedback. Please be assured that we are working on a better wifi setup, as the current wifi is not working very properly. We will provide a way better service as soon as possible. We will forward your comment about the dinner and your room as we want to improve... More 

Canberra
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed June 20, 2015

Hotels in Frankfurt are expensive. If flying out it makes sense to stay near the airport because the airport is a transport hub, including for Frankfurt itself. The Holiday Inn has a shuttle every half hour, but it's free only one way; taking it from the hotel costs € 6, or € 20 by cab. The problem is that it... More 

Was this review helpful? Yes
HI-Fankfurt-Airport, Leiter Gästebetreuung at Holiday Inn Frankfurt-Airport North, responded to this review

Dear VernonK, first of all we would like to thank you very much for your review. But we definitely have to apologize for any inconvenience our wifi caused. We are working constantly on it to improve the connection in tthe entire hotel. We really hope to welcome you again in the future. Best regards, Yury M Executive Assistant More 

Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed June 19, 2015

Our company has selected this hotel - like in previous years - for accomodation during a fair in Frankfurt. The location is ideal to access the airport and it is also ok to access the Frankfurt City fairground. For people with stopover in FRA it is an option. Staying more than one night is another story. The hotel very close... More 

Was this review helpful? Yes
HI-Fankfurt-Airport, Leiter Gästebetreuung at Holiday Inn Frankfurt-Airport North, responded to this review

Dear Beat R, first of all we would like to thank you for your detailed review. We are happy to read a feedback like yours in order to improve our overall services. We already talked about the Wifi issue with our engineering team and we will improve the whole wifi connection system as soon as possible. Additionally we also forwarded... More 

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