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Innside by Melia Frankfurt Eurotheum

#27 of 271 Hotels in Frankfurt
Certificate of Excellence
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Neue Mainzer Strasse 66-68 | Ecke Junghofstrasse, 60311 Frankfurt, Hesse, Germany
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Innside by Melia Frankfurt Eurotheum
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424 Reviews from our TripAdvisor Community

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new york
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

The hotel claimed to be family oriented but it is actually family unfriendly. For starters - the hotel occupies 5 stories of a sky scraper and starts on the 22nd floor. The windows (close to 2 meters high) open all the way without any child-proofing barriers. (We were there with our 20-month-old daughter.) The hotel claims to have a kitchen... More 

Helpful?
Thank shishmish
Athens, Greece
Level Contributor
22 reviews
17 hotel reviews
4 of 5 stars Reviewed 5 weeks ago

I have been a returning customer to this hotel for almost 8 years and I am always left with very good impressions. Fantastic views over the city. I love their Avantgarde Suite, which is one of my favorite suites globally. Ideal for business or city visit (leisure) stay and located within the heart of Frankfurt. Very close to Alte Oper,... More 

Helpful?
Thank Georgios N M
Vladimir S, Leiter Front Office at Innside by Melia Frankfurt Eurotheum, responded to this review

Dear "Georgios N M", thank you for beeing our guest for such a long time and giving us a great feedback. The Avantgarde Suite is one of our highlights at our hotel and of course, we are proud about our 22nd Bar & Lounge! Looking Forward to welcome you back again, we wish you a good start in2016. Kind regards,... More 

Amsterdam
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed December 28, 2015

odd to check in at the 22nd floor. but before you check in, you have a thrilling ride in the elevator with a wonderful view on Frankfurt. You have the same stunning view from your room. The room is spacious with everything you need including a small kitchen. when the price is right, this hotel can be recommended. you are... More 

Helpful?
Thank Harrie2009
Vladimir S, Leiter Front Office at Innside by Melia Frankfurt Eurotheum, responded to this review

Dear "Harrie2009", we are very glad about your Feedback. Thank you for it! It is nice to hear, that you enjoyed the view and the location of our Hotel. We are looking forward to welcome you back soon again. Best regards, Vladimir Stepanov Front Office Manager More 

Strasbourg, France
Level Contributor
107 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed December 16, 2015

Located in the hearth of the financial neighbourhood. Rooms are located in high floors, so you won't hear outside noise. Impressive glass elevators on the outside of the building. Rooms a are large with a nice shower cabin and a small kitchen, perfect if you stay several days and don't want to dine out every evening. Furnishing starts to age... More 

Helpful?
Thank Thierry67200
Vladimir S, Leiter Front Office at Innside by Melia Frankfurt Eurotheum, responded to this review

Dear "Thierry67200", thank you very much for such a great comment! It was a great pleasure to read your feedback. Please let me explain the procedure with the check-in: According to the notification requirement of the federal state "Hessen",it is a mandatory of filling out the registration forms. Because at our hotel chain, we are not allowed to save the... More 

Murnau, Germany
Level Contributor
89 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed December 14, 2015

Nice new hotel, but not well thought out. Blinds go up by themselves in the night (noisy!), some windows don't have curtains, so you have to put the blinds down. Impossible to truly darken the room. Nice large television, bed was aslo nice & comfortable. Elevators a true hassle, didn't like the feeling of being stuck so high up in... More 

Helpful?
Thank Ebie_MUC
Vladimir S, Leiter Front Office at Innside by Melia Frankfurt Eurotheum, responded to this review

Dear guest "Ebie_MUC", thank you for taking time and sharing your experience on Tripadvisor. We are glad, you liked the bed and TV in your room. Sorry to hear, that not all of the things during your stay have been to your complete satisfaction. In 2016, we are planning new curtains in all our rooms, to make the rooms as... More 

London
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 11, 2015

Have stayed in this hotel a few times. The rooms are superb - very spacious and thought out. There are mini kitches, a lounge area and a nice bathroom. The views are fantastic. The breakfast is very nice though the area is small and can get crowded.

Helpful?
Thank NWLondoncouple
Vladimir S, Leiter Front Office at Innside by Melia Frankfurt Eurotheum, responded to this review

Dear guest "NWLondoncouple", thank you very much for such a great Feedback. It is always a pleasure for us to welcome you at our hotel! Best wishes from Frankfurt, Vladimir Stepanov Front Office Manager More 

Frankfurt, Germany
1 review
2 of 5 stars Reviewed December 10, 2015

Over priced payed for superior room didn't get it €500 wasn't even reviewed staff didn't care held €700 on my card to a great struggle to get our money back the overall experience was very disappointed Even on ordering room service we had some one say you English to my wife on my wife's response yes they put the phone... More 

Review collected in partnership with Meliá Hotels International

Helpful?
Thank harfieldr
Vladimir S, Leiter Front Office at Innside by Melia Frankfurt Eurotheum, responded to this review

Dear guest "harfieldr", thank you for taking time and leaving a feedback about your stay here on Tripadvisor. We are sorry to hear that your stay was not successful. As you can read in other feedbacks, the wellbeing of our guests is the most important thing for us. Your room was one of our lofts, we are sorry to hear,... More 

Ljubljana, Slovenia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 19, 2015

Modern hotel (apartment style!) in very heart of Frankfurt. Stunning views from rooms and bar. Modern room equipment, however a few details need facelift (e.g. could not open safedeposit). Very helpful staff with exception of madam at the reception, who was somehow disoriented when I tried to redeem my gift-woucher for last night's drinks in bar(received as I booked a... More 

Helpful?
Thank ciklama
Vladimir S, Leiter Front Office at Innside by Melia Frankfurt Eurotheum, responded to this review

Dear guest „ciklama“, thank you very much for leaving such a positive feedback on TripAdvisor! It is great to hear, that you had a very good time at our hotel. I’m sorry, if there were any inconvenience with the gift-voucher. Please be assure, that we always train our employees regarding Meliá programs. We are looking forward to welcome to you... More 

Canton of Schwyz, Switzerland
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed November 18, 2015

If you would like to stay very central in Frankfurt, in one of those skyscrypers, with friendly staff, comfortable and modern rooms with gorgeous views - you are right in this Hotel! We stayed there only one night - but enjoyed it so much. We hardly found sleep because of looking out the window! The shower was very Special -... More 

Review collected in partnership with Meliá Hotels International

Helpful?
Thank kerstinh866
Vladimir S, Leiter Front Office at Innside by Melia Frankfurt Eurotheum, responded to this review

Dear guest „kerstinh866“, greetings to Switzerland! Thank you very much for 5 points on Tripadvisor. We are already looking to welcome you at our hotel again! Best regards, Vladimir Stepanov Front Office Manager More 

Amsterdam, The Netherlands
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed November 16, 2015 via mobile

3rd stay here...This time I stayed in the Loft. Two different design styles. Really impressed. Kitchenette...Wonderful views of the city. ..Not really family friendly...But a great stay overall..again..

Helpful?
Thank Geraldattila
Vladimir S, Leiter Front Office at Innside by Melia Frankfurt Eurotheum, responded to this review

Dear guest "Gerladattila", thank you very much for sharing your experience about your stays at our hotel! We are very glad, that you like our location so well! We are looking forward to welcome you back again. Kind regards, Vladimir Stepanov Front Office Manager More 

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