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Hotel InterContinental Frankfurt

#26 of 265 Hotels in Frankfurt
Certificate of Excellence
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Wilhelm-Leuschner Strasse 43, 60329 Frankfurt, Hesse, Germany
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Hotel InterContinental Frankfurt
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Hotel InterContinental Frankfurt
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1,069 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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jakarta
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW via mobile

Location is at best, near train station, but safe neighborhood, easy walk 10 minutes to train station, 20 minutes to city center, very friendly staff, the concierge at its best Mr Stefan was very helpful hope to go this hotel again, salute to all staff

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Garching bei Munchen, Germany
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Intercontinental Hotels worldwide are supposed to have a certain degree on qualified service staffs. Was astounded with the attitude of the room service and cleaners. When you place on your door "do not disturb". they either try to open the door forcibly or call you on phone to ask if they should make up your room? Thats not classic, because... More 

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Melbourne, Australia
Top Contributor
173 reviews 173 reviews
59 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at the Intercontinental Frankfurt for three nights and it is a nice hotel but more a business hotel than anything else. Having said that it is conveniently located no more than a 5 minute walk from the main train station and you can easily walk into the centre of town within 10 minutes. You can also walk along... More 

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IC-Frankfurt, General Manager at Hotel InterContinental Frankfurt, responded to this review

Dear Guest Grant T, Thank you for taking the time to give us your feedback and good review. Very pleased, to read your statements about the good service to you. Very happy I will forward this notice to the team. With kind regards Martin Driskell, General Manager More 

Contributor
15 reviews 15 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

After arriving to Frankfurt International airport I spend a night at this fantastic hotel, every thing about this hotel was wonderful, the staff , the food , the location ,the view from my room looking over the Rhine river, I do recommend this hotel to all my friends.

Was this review helpful? Yes 1
IC-Frankfurt, General Manager at Hotel InterContinental Frankfurt, responded to this review

Dear guest Traveldreames, Wow, thank you for leaving the InterContinental Frankfurt with such great comments! And thank you so much for recommending our hotel. It was a great pleasure for us to host you and I am happy to see that you enjoyed your stay. We would be happy to see you soon again – be welcome. With best regards... More 

Mississauga, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Coming from a long hard day at ISH - Plumbing show....their Lounge folks took great care of me and my guests with patience, great service and - English! It was a nice stay with comfortable rooms, good lighting and great view. I stayed there two years ago and enjoyed it then.

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IC-Frankfurt, General Manager at Hotel InterContinental Frankfurt, responded to this review

Dear Guest Rondi P, Thank you for taking the time to share your experience with us. We are pleased that you enjoyed your stay and are grateful for your compliments of our staff. Looking forward to welcoming you soon again. With best regards Martin Driskell, General Manager More 

London, England, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Stayed here for a weekend in Frankfurt. The location was excellent for this trip because we managed to walk around town- and the hotel is right opposite the road with lots of museums and galleries on! The room was very clean, the shower was excellent and the beds were comfortable too. I was particularly impressed with the reception staff who... More 

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IC-Frankfurt, General Manager at Hotel InterContinental Frankfurt, responded to this review

Dear Guest Seen-Wai L, Thank you for your review and the good score you gave us. It was a great pleasure for us to host you and I am happy to see that you enjoyed your stay. The garage is not owned by the hotel, but we are happy to pass on your information to the contractor. With best regards... More 

Singapore, Singapore
Top Contributor
91 reviews 91 reviews
51 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The hotel is nicely located at the river but at a Main Street so I found it too noisy if you have the window open. The rooms are ok just a bit on the old fashioned side, but the bed was very comfortable. Overall check in service was very nice, breakfast buffet was ok but nothing special, I am too... More 

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IC-Frankfurt, General Manager at Hotel InterContinental Frankfurt, responded to this review

Dear Guest Dorittg888, Thank you very much for summarizing your experiences for us and letting us know how we scored in your opinion. We truly appreciate your excellent remarks on our location, the great service. Again I appreciate your feedback very much and I hope you will give us another chance – be welcome. With kind regards Martin Driskell, General... More 

Marbella, Spain
Senior Contributor
38 reviews 38 reviews
28 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

The property needs and urgent update, lobby and rooms are out of fashion and the bathrooms are too small. Bed was also old and not firm. Room service portions are small. Service of the bellboys and front desk team is very good. WiFi is not included in the room rate which is strange nowadays. Breakfast just average.

Was this review helpful? Yes 1
IC-Frankfurt, General Manager at Hotel InterContinental Frankfurt, responded to this review

Dear guest Edu S, Thank you very much for your detailed feedback after your stay with us. We are sorry to read that your stay during was not fully satisfying for you.If you would allow me to discuss it with you, my e-mail address is martin.driskell@ihg.com and my phone number from 0049- 69- 2605-2223. With kind regards Martin Driskell, General... More 

London, United Kingdom
Senior Contributor
47 reviews 47 reviews
27 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Ideally located for both business and pleasure, this modern hotel has everything you would expect from a first division business hotel. Staff are professional and excellent, fixtures and fittings modern and functional, and everything works as it should. The hotel has nothing much in the way of character or distinction, but it is clean, efficient, modern and effective. Frankly everything... More 

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Management response:

Dear Guest Phil M, Thank you for taking the time to share your experience with us. We are pleased that you enjoyed your stay and are grateful for your compliments of our staff. Looking forward to welcoming you soon again. With best regards Martin Driskell, General Manager More 

Abu Dhabi, United Arab Emirates
Contributor
20 reviews 20 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel on 23 Feb.2015 for one night with my cat, we (the cat and I where travelling to UAE the next day) I had arrived on a Lufthansa flight from Venice the same day, due to a cancelled flight spent from 10:00 am until 4:30 in Venice aiport with my cat in his carry case. It... More 

Was this review helpful? Yes 1
IC-Frankfurt, General Manager at Hotel InterContinental Frankfurt, responded to this review

Dear Guest MaryEllen000, Let me thank you for your most valuable review and for sharing such a great compliment. This is very motivating for the whole team. It is wonderful to see you enjoyed your time with! Hoping to see you again soon. Best regards, Martin Driskell, General Manager More 

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