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Hotel InterContinental Frankfurt

#33 of 268 Hotels in Frankfurt
Certificate of Excellence
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Wilhelm-Leuschner Strasse 43, 60329 Frankfurt, Hesse, Germany
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1 room 1 guest
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Hotel InterContinental Frankfurt
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Hotel InterContinental Frankfurt
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1,181 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (203)
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    (270)
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France
Level Contributor
80 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I spent one night at the Intercontinental, during an August business trip to Frankfurt. All employees I dealt with were excellent, and I enjoyed my dinner at the in-house restaurant. I found the buffet breakfast a little bit disappointing, lacking freshly squeezed juices, yoghourts and a better selection of fresh fruits (= not apples or bananas); but, as it was... More 

Was this review helpful? Yes
IC-Frankfurt, General Manager at Hotel InterContinental Frankfurt, responded to this review

Dear Guest Eric_Beylon, Thank you for taking the time to write a review about your stay at the InterContinental Frankfurt. I am pleased to hear that you are satisfied with your stay. However, I regret to hear that not all your expectations were met, and offer my apologies for any discomfort this may have caused you. Your comment has our... More 

Mumbai
Level Contributor
64 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

This is one of the most well located hotel near the main station and heart of Frankfurt. However, the base room are lousy and the service needs improvement. The hotel reception is more like a bus station and the restaurants are nothing to write about. The Bar is whatever was unutilised by the architect and quite dry. Paid for Club... More 

Was this review helpful? Yes
IC-Frankfurt, General Manager at Hotel InterContinental Frankfurt, responded to this review

Dear Guest SharadGoel2000 , Thank you so much for your review of our hotel. We appreciate your loyalty as an Ambassador member. I am happy to read that you had a lovely stay. Please be also assured that we have taken your comments regarding serviceour and will discuss within the team. We are looking forward to your next visit! With... More 

Los Angeles, California
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After a cancelled river cruise, where we were pampered plus, we found ourselves in Frankfurt. The city was not top on my list and we were taking the train so needed something close to the main station. With bags in tow, we made our way to the Intercontinental. I immediately felt calmer upon entering the lobby. Arthur checked us in... More 

Was this review helpful? Yes
IC-Frankfurt, General Manager at Hotel InterContinental Frankfurt, responded to this review

Dear Guest msft1, Wow what a great comment and high rating - a great motivation for the whole team. Thank you! We hope you had a pleasant fligt back to home. With best regards Martin Driskell, General Manager More 

London, United Kingdom
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is an average business hotel. Decent wifi, comfy beds but the rooms are a little dated although clean. The gym facility is little minimalistic. Although if its the summer, running along the river is a better idea, as the hotel minutes from the river. Service was hit and miss. Breakfast was average. Staff were friendly but air conditioning... More 

Was this review helpful? Yes
IC-Frankfurt, General Manager at Hotel InterContinental Frankfurt, responded to this review

Dear Guest Michael K, Thank you for sharing your experience at InterContinental Frankfurt. We highly appreciate our guests’ comments as they help us to improve our service, ensuring that we deliver an experience in line with our guests’ expectations. I would also like to ask you to contact me at martin.driskell@ihg.com so we can discuss any additional details regarding your... More 

Port of Spain
Level Contributor
90 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have to congratulate Intercontinental. I have known this hotel since living in Frankfurt in the mid seventies and the company appears to have spared no expense in ensuring the hotel is up to modern day standards.

Was this review helpful? Yes
IC-Frankfurt, General Manager at Hotel InterContinental Frankfurt, responded to this review

Dear Guest mayumi007, Thank you for sharing your experience at InterContinental Frankfurt. We highly appreciate our guests’ comments as they help us to improve our service, ensuring that we deliver an experience in line with our guests’ expectations. We look forward to having the opportunity to welcome you back to the hotel in the near future. With kind regards Martin... More 

Auckland, New Zealand
1 review
5 of 5 stars Reviewed 3 weeks ago

Because we are now platinum elite members we were treated like royalty. We were upgraded to a suite with 2 bathrooms!!! The head concierge Stefan Ziemus gave us excellent service and assistance as in fact did the other concierges and members of staff! The hotel is in a fantastic position overlooking the river and of course we had a balcony... More 

Was this review helpful? Yes
IC-Frankfurt, General Manager at Hotel InterContinental Frankfurt, responded to this review

Dear Guest geojen2015 , Thank you so much for your review of our hotel. We appreciate your loyalty as a Platinum Ambassador member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. I will share it with the whole team, what... More 

New Delhi, India
Level Contributor
54 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Centrally located and easily accessible only 5 minutes walk from Frankfurt central station nice and big perfect for business visits although the rooms are quite small and compact but neat and beautifully appointed though the bathrooms are dated. The staff is very nice and friendly good breakfast

Was this review helpful? Yes
IC-Frankfurt, General Manager at Hotel InterContinental Frankfurt, responded to this review

Dear Guest gargarun, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. With best regards Martin Driskell, General Manager More 

Washington DC, District of Columbia
Level Contributor
65 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is the top place I like to stay in while I'm away on business travel. While usually only a night or two at a time, this space brings me such warmth and joy I feel like it is a second home. The rooms represent a luxury experience that has the calm and collectedness of the river right outside... More 

Was this review helpful? Yes 1
IC-Frankfurt, General Manager at Hotel InterContinental Frankfurt, responded to this review

Dear Guedt ryanubuntu, Wow, thank you so much for the rating and great comment. I will share it with the whole team, what a great motivation ! Hope to welcome yu back soon! With best regards, Martin Driskell, General Manager More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I have been there for 4 nights at the past week...one night a wanted to dinning in the hotel lobby..named DAXx Bar... I ordered a DAXx berger...after waiting for a long time in hungry status ( u now) I recieved a stiff sandwich which needed a dragon teeth for eating that.... Therefore I have Complained waiter that matter and he... More 

Was this review helpful? Yes
IC-Frankfurt, General Manager at Hotel InterContinental Frankfurt, responded to this review

Dear Guest Amir B, First of all I would like to thank you for your honest review on your stay. Our goal is to deliver the perfect service and I very much regret that we did not succeed. I offer you my sincere apologies for the inconvenience caused. We appreciate your feedback and I will discuss it with all the... More 

Osaka, Japan
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 31, 2015

2回目の滞在でしたが、よくロビーやレストランで日本語を耳にしたので、日本人多いんでしょうか。他にも日本人が泊まっている安心感はありますね。 部屋は可もなく不可もなく、アクセスは中央駅まで歩いて5分程度です。 フロントの対応も比較的丁寧で、おすすめです。 It was my second time to stay this hotel. Good location and Good room. Thus I recommend this hotel.

Was this review helpful? Yes
IC-Frankfurt, General Manger at Hotel InterContinental Frankfurt, responded to this review

Dear guest ken601, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. with best regards, Martin Driskell, General Manager More 

Hotel Review Summarization

What travelers say

  • Very nice(5)
  • Club lounge(4)
  • Very good(3)
  • Air conditioning(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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