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Hotel InterContinental Frankfurt

#32 of 268 Hotels in Frankfurt
Certificate of Excellence
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Wilhelm-Leuschner Strasse 43, 60329 Frankfurt, Hesse, Germany
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Hotel InterContinental Frankfurt
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75%
Positive reviews?

WHAT TRAVELERS SAY

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Hotel InterContinental Frankfurt
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    1,159 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4 of 5 stars
    • Value
      3.5 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (200)
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    Washington DC, District of Columbia
    Level Contributor
    50 reviews
    17 hotel reviews
    common_n_hotel_reviews_1bd8 8 helpful votes
    5 of 5 stars Reviewed 2 days ago NEW

    This hotel is the top place I like to stay in while I'm away on business travel. While usually only a night or two at a time, this space brings me such warmth and joy I feel like it is a second home. The rooms represent a luxury experience that has the calm and collectedness of the river right outside... More 

    Was this review helpful? Yes
    IC-Frankfurt, General Manager at Hotel InterContinental Frankfurt, responded to this review

    Dear Guedt ryanubuntu, Wow, thank you so much for the rating and great comment. I will share it with the whole team, what a great motivation ! Hope to welcome yu back soon! With best regards, Martin Driskell, General Manager More 

    Level Contributor
    3 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    4 of 5 stars Reviewed 3 days ago NEW

    I have been there for 4 nights at the past week...one night a wanted to dinning in the hotel lobby..named DAXx Bar... I ordered a DAXx berger...after waiting for a long time in hungry status ( u now) I recieved a stiff sandwich which needed a dragon teeth for eating that.... Therefore I have Complained waiter that matter and he... More 

    Was this review helpful? Yes
    IC-Frankfurt, General Manager at Hotel InterContinental Frankfurt, responded to this review

    Dear Guest Amir B, First of all I would like to thank you for your honest review on your stay. Our goal is to deliver the perfect service and I very much regret that we did not succeed. I offer you my sincere apologies for the inconvenience caused. We appreciate your feedback and I will discuss it with all the... More 

    Osaka, Japan
    Level Contributor
    28 reviews
    28 hotel reviews
    4 of 5 stars Reviewed 4 days ago NEW

    2回目の滞在でしたが、よくロビーやレストランで日本語を耳にしたので、日本人多いんでしょうか。他にも日本人が泊まっている安心感はありますね。 部屋は可もなく不可もなく、アクセスは中央駅まで歩いて5分程度です。 フロントの対応も比較的丁寧で、おすすめです。 It was my second time to stay this hotel. Good location and Good room. Thus I recommend this hotel.

    Was this review helpful? Yes
    IC-Frankfurt, General Manger at Hotel InterContinental Frankfurt, responded to this review

    Dear guest ken601, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. with best regards, Martin Driskell, General Manager More 

    Cape Town Central, South Africa
    Level Contributor
    8 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 7 helpful votes
    5 of 5 stars Reviewed 5 days ago NEW

    we stayed at the hotel for one night before leaving for Budapest intercontinental... on our back from Budapest we were 12 hours in transit for our flight back to south Africa and the guest relations manager ALEX allowed us to use the hotels club lounge to freshen up, relax and have snack while we waited for our connecting flight.... He... More 

    Was this review helpful? Yes
    IC-Frankfurt, General Manager at Hotel InterContinental Frankfurt, responded to this review

    Dear Guest shameema1024, Thank you for sharing your experience at InterContinental Frankfurt. We highly appreciate our guests’ comments as they help us to improve our service, ensuring that we deliver an experience in line with our guests’ expectations.I would like to thank you for your kind words about our Club Lounge and the staff. We look forward to having the... More 

    Finland
    Level Contributor
    84 reviews
    46 hotel reviews
    common_n_hotel_reviews_1bd8 23 helpful votes
    3 of 5 stars Reviewed 1 week ago

    Notice that this is 4th review of this hotel. This time I think they had summer staff or something different, hopefully not permanent change because liked to visit again. Nothing major problem, several small things which effect our few nights stay, didnt matter if not pay so high amount and like to have 5 star experience, so short trip to... More 

    Was this review helpful? Yes 1
    IC-Frankfurt, General Manager at Hotel InterContinental Frankfurt, responded to this review

    Deqr Guest Jimmy2712 , Thank you for sharing your experience at InterContinental Frankfurt. We highly appreciate our guests’ comments as they help us to improve our service, ensuring that we deliver an experience in line with our guests’ expectations. I would like to thank you for your kind words about our hotel and I offer you my sincere apologies for... More 

    Melbourne, Australia
    Level Contributor
    111 reviews
    45 hotel reviews
    common_n_hotel_reviews_1bd8 65 helpful votes
    4 of 5 stars Reviewed 1 week ago

    We have stayed here many times and we are never disappointed. The team are very very helpful, wonderful views over the Maine, conveniently located near the old city and a great Sunday buffet. The hotel has a gym and rooms and suites on their club floor with breakfasts and light meals and drinks available all day

    Was this review helpful? Yes
    IC-Frankfurt, General Manager at Hotel InterContinental Frankfurt, responded to this review

    Dear Guest Grant M , Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. with best regards, Martin Driskell, General Manager More 

    Vancouver, Canada
    2 reviews
    5 of 5 stars Reviewed 1 week ago

    I stayed in luxury club studio for just one night between my flights and overall experience was good. In my room everything was the expected level for 5 stars hotel in a business city with a decent guest lounge , but nothing exceptional , rather modest. I'm pointing to a few small flows: On the entrance door you usually expect... More 

    Was this review helpful? Yes
    IC-Frankfurt, General Manager at Hotel InterContinental Frankfurt, responded to this review

    Dear Guest Yana D, Thank you for sharing your detailed experience at InterContinental frankfurt. We highly appreciate our guests’ comments as they help us to improve our service, ensuring that we deliver an experience in line with our guests’ expectations.I would like to thank you for your kind words about location and staff. We look forward to having the opportunity... More 

    Orlando, Florida
    Level Contributor
    14 reviews
    9 hotel reviews
    common_n_hotel_reviews_1bd8 9 helpful votes
    5 of 5 stars Reviewed 2 weeks ago

    We have stayed a couple of times at this hotel and each time it is a perfect experience. The staff is really friendly, the room was amazing with a great view and it is all located near downtown Frankfurt

    Was this review helpful? Yes
    IC-Frankfurt, General Manager at Hotel InterContinental Frankfurt, responded to this review

    Dear Guest suzikammerer K , Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. with best regards, Martin Driskell, General Manager More 

    Frankfurt, Germany
    Level Contributor
    23 reviews
    11 hotel reviews
    common_n_hotel_reviews_1bd8 6 helpful votes
    5 of 5 stars Reviewed 2 weeks ago

    I've been to Frankfurt Interconn a few times for business / city break and I must say that this hotel certainly met my expectations and more. The hotel is clean, quiet and located straight in the heart of Frankfurt. The staff in the hotel is kind and looking to assist in any issue you may come across. I specifically recall... More 

    Was this review helpful? Yes
    IC-Frankfurt, General Manager at Hotel InterContinental Frankfurt, responded to this review

    Dear Guest May G , We are grateful for receiving your compliments and recommendation. It is great to hear that you had a pleasant stay and enjoyed your stay. We are all looking forward to welcome you again in Frankfurt. with best regards. Martin Driskell, General Manager More 

    Level Contributor
    7 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 8 helpful votes
    4 of 5 stars Reviewed 3 weeks ago

    Stayed Friday 10th July. Check in fast and polite and was upgraded to a river view room on 14th floor. Received a bottle opener on arrival but no option for points or a free drink like you norm ally get in HIs. Not sure if this was because i am not an ambassador just IHG platinum. Room was fine, bed... More 

    Was this review helpful? Yes
    IC-Frankfurt, General Manager at Hotel InterContinental Frankfurt, responded to this review

    Dear Guest Economicsguru, Thank you for sharing your experience at InterContinental frankfurt. We highly appreciate our guests’ comments as they help us to improve our service, ensuring that we deliver an experience in line with our guests’ expectations.I would like to thank you for your kind words about our hotel. We look forward to having the opportunity to welcome you... More 

    Hotel Review Summarization

    What travelers say

    • Very nice(5)
    • Club lounge(4)
    • Very good(3)
    • Air conditioning(3)
    Questions? Get answers from hotel staff and past guests. Ask a question

    896 photos of this hotel

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