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Hotel InterContinental Frankfurt

4.5 of 5 Wilhelm-Leuschner Strasse 43, 60329 Frankfurt, Hesse, Germany
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Certificate of Excellence 2014
Hotel InterContinental Frankfurt
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Hotel InterContinental Frankfurt
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1,057 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Contributor
45 reviews 45 reviews
26 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed yesterday NEW

Ideally located for both business and pleasure, this modern hotel has everything you would expect from a first division business hotel. Staff are professional and excellent, fixtures and fittings modern and functional, and everything works as it should. The hotel has nothing much in the way of character or distinction, but it is clean, efficient, modern and effective. Frankly everything... More 

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Abu Dhabi, United Arab Emirates
Contributor
20 reviews 20 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel on 23 Feb.2015 for one night with my cat, we (the cat and I where travelling to UAE the next day) I had arrived on a Lufthansa flight from Venice the same day, due to a cancelled flight spent from 10:00 am until 4:30 in Venice aiport with my cat in his carry case. It... More 

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Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The InterContinental Frankfurt is located with good location just few min from Frankfurt Main train station, easy to travel for business meeting and to Messe Frankfurt. But the bad point is the hotel was not good as expected as 5 stars hotel. Hotel facilities are quite old and Wifi is not included.

Was this review helpful? Yes 1
IC-Frankfurt, General Manager at Hotel InterContinental Frankfurt, responded to this review

Dear Guest Florence K, Thank you for taking the time to describe your impressions. We will discuss your points mentioned with the relevant departments. We look forward to your next visit. With kind regards Martin Driskell, General Manager More 

New Oxford, Pennsylvania
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff in this hotel far exceeded any expectation I had. They could not have been more helpful from the guy who checked me in to the concierge who helped me with a problem to the fella who made sure I was given an umbrella when it was raining outside. There is simply nothing else that can be said except... More 

Was this review helpful? Yes 1
IC-Frankfurt, General Manager at Hotel InterContinental Frankfurt, responded to this review

Dear Guest RogerNBill, Thank you so much for your honoring feedback.We will gladly share your comments with our team. It was a pleasure for us to serve you and we promise to make your next stay a thoroughly enjoyable one. With best regards Martin Driskell, General Manager More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I had a superior room booked and what they gave me was practically a camp bed - very low single bed. Wifi and breakfast not included. No apology, no discount offered, just an explanation that they were fully booked. Totally unacceptable for a business hotel and for the rate they were charging.

Was this review helpful? Yes 1
IC-Frankfurt, General Manager at Hotel InterContinental Frankfurt, responded to this review

Dear Guest K E, Thank you for your review. Our Hotel does review and address these comments very carefully. Please contact me at martin.driskell@ihg.com, so I may obtain additional details about your experience. With kind regards Martin Driskell, General Mnanager More 

Porto, Portugal
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This is not a good Intercontinental Hotel and definitely not a 5 star hotel. I stayed in the 5th floor and the room was average but with a very small bathroom. Everything showing signs of its age and some lack of maintainance. The rooms have no sound isolation and you can hear everything that happens in the corridor, doors constantly... More 

Was this review helpful? Yes 1
IC-Frankfurt, General Manager at Hotel InterContinental Frankfurt, responded to this review

Dear Guest CarlosSoaresDeSousa, Thank you for your review. Our Hotel does review and address these comments very carefully. Please contact me at martin.driskell@ihg.com, so I may obtain additional details about your experience. With kind regards Martin Driskell, General Manager More 

Toronto, Canada
Top Contributor
189 reviews 189 reviews
25 hotel reviews
159 helpful votes 159 helpful votes
3 of 5 stars Reviewed January 24, 2015

We were there as a family prior to Christmas for the Christmas Market. I have to say, we found it a tired hotel that was filled with too many tours and airline crews. Not an Intercontinental Hotel that I was expecting. The rooms were smaller than usual and also tired. The furniture seems to still be from the 1980's. It... More 

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IC-Frankfurt, General Manager at Hotel InterContinental Frankfurt, responded to this review

Dear guest SavvyTraveler738, Thank you for your review. Our Hotel does review and address these comments very carefully. Please contact me at martin.driskell@ihg.com, so I may obtain additional details about your experience. With kind regards Martin Driskell, General Manager More 

Contributor
19 reviews 19 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 12, 2015

I visited Intercon with my mother and brother. From the online reservation, we specified three person and an additional charge was incurred. When i checked in, i was given a room with the river view and a king size bed. Because there was three person and only one king size bed, i went to the reception to ask if i... More 

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IC-Frankfurt, General Manager at Hotel InterContinental Frankfurt, responded to this review

Dear Guest Ng N, thank you very much for your detailed feedback after your stay with us. We are sorry to read that your stay during was not fully satisfying for you. If you would allow me to discuss it with you, my e-mail address is martin.driskell@ihg.com. With kind regards Martin Driskell, General Manager More 

Frankfurt, Germany
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 6, 2015

I spent a few days leading up to new year's eve here with my kids. The service was awesome, the suite was spacious though a bit outdated (but not yet classic), but the view over the river is really great. I will definitely be coming back.

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IC-Frankfurt, General Manager at Hotel InterContinental Frankfurt, responded to this review

Dear Guest pauldalecr, Thank you very much for your great feedback, I am very pleased and happy to forward it to the team. We are looking forward to welcome you back to the InterContinental Frankfurt in 2015. With kind regards Martin Driskell General Manager More 

Amsterdam
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 6, 2015 via mobile

Typical Intercon hotel. All good, nothing exceptional or spectacular. Breakfast and service: fine. A lot of Japanese guests. Breakfast buffet included a separate Japanese section. Walked into the new Wyndham Grand across the street, which has far trendier design for sure. Intercon, beware!

Was this review helpful? Yes
IC-Frankfurt, General Manager at Hotel InterContinental Frankfurt, responded to this review

Dear Guest DavidEllen, Thank you for taking the time to write us your opinion. We are pleased that you were satisfied with the service and hope to have you again in 2015 to welcome you as our guest. With best regards Martin Driskell, General Manager More 

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Additional Information about Hotel InterContinental Frankfurt

Address: Wilhelm-Leuschner Strasse 43, 60329 Frankfurt, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Frankfurt
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hotel InterContinental Frankfurt 4.5*
Number of rooms: 770
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Also Known As:
Intercontinental Frankfurt
Hotel Style:
#12 Romantic Hotel in Frankfurt
#20 Family Hotel in Frankfurt
#20 Luxury Hotel in Frankfurt
#27 Business Hotel in Frankfurt

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