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All 264 Frankfurt hotels

Novotel Frankfurt City

4.0 of 5 Hotel   |   Lise-Meitner-Strasse 2, 60486 Frankfurt, Hesse, Germany (Bockenheim)
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Novotel Frankfurt City
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Ranked #93 of 264 Hotels in Frankfurt
A recent review
4 of 5 stars reviewed 2 days ago
Bela G Budapest, Hungary
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484 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Budapest, Hungary
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

In October I had a short business trip to Frankfurt: lot of meetings with partners, visiting data centers in the European internet-hub, business talks with freelancer advisors. Business as usual. Part of the meetings I could easily arrange in the hotel's restaurant and cafe area: partners could easily drop-in and leave. All the meeting venues in walking distance or some... More 

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Munich, Germany
1 review
2 of 5 stars Reviewed 3 weeks ago

Pros: The hotel is modern and the furnishing is good. Cons: The staff in reception is not friendly. The cleaning team does not respect privacy. Just knocking the door one time and they enter the room!! "No don't disturb/clean my room paper to hang it!" The room is not cleaned. Just they rearrange the room. The blankets for 3 days... More 

Review collected in partnership with Novotel Hotels

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1049Novotel, Front Office Manager at Novotel Frankfurt City, responded to this review

Dear Novotel Frankfurt City guests, thank you for taking the time to tell us about your experience at the Novotel Frankfurt City during your stay in January 2015. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will discuss your feedback with my colleagues. Our housekeeping staff can not... More 

Lucerne, Switzerland
Top Contributor
71 reviews 71 reviews
27 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed there only for one night when travelling from Hamburg back to Switzerland to cut the ravels into two days. We appreciated the possibility to have only one room for our family of four (small kids aged 4 and 6) as they could comfortably sleep on the pull out bed/sofa. Room was still big enough to be able to... More 

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1049Novotel, Front Office Manager at Novotel Frankfurt City, responded to this review

Dear Novotel guest, we very much appreciate your comments regarding your stay in the Novotel Frankfurt City. It is always a pleasure to receive a feedback from our guests! I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve... More 

Hannover, Germany
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed there this week as a family. It was good value for money. Very friendly staff and clean rooms. Close proximity to the shopping malls and town centre. It would have been even better if the shower door on the bath tub was bigger. This would minimize the floor getting too wet after a shower.

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Galashiels, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Standard Novotel with friendly helpful staff. It's situated in a business area so not a lot going on in the area (particularly at this time of year when the businesses are on holiday), however the train station is a 5 min walk and plenty trains into town. Restaurant and bar were good but as expected prices inflated as its a... More 

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1049Novotel, Manager at Novotel Frankfurt City, responded to this review

Dear Novotel Frankfurt City Guest, we very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive a feedback from our guests! I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve... More 

Montreal, Quebec
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 19, 2014

Stayed here in early December to attend the Christmas market in the Roemerplatz in central Frankfurt. The room rate was great, had adjoining rooms to accomodate the family. Location is convenient to the city centre if you plan to use the S-bahn public transport. Just four quick stops and you're at the Hauptwache/Zeil, and the Frankfurt Messe station is about... More 

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London, United Kingdom
Top Contributor
98 reviews 98 reviews
97 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed December 17, 2014

The location was good (close to where my meetings were being held), the rooms were clean and well-equipped, the food was good, and the price was very fair. I really don't have too much else to say. This is a functional hotel which is clean, convenient and has everything you need. What it doesn't have is character or any exceptional... More 

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1 review
1 of 5 stars Reviewed December 9, 2014 via mobile

I found 2 more bed where I was alone, I asked to remove one and close the sofà but at the end They didn't. I asked it again and nothing. Basically they didn't care about my request Furthermore it's Very close to a Train station... nothing to add. Don ' t go there.

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1049Novotel, General Manager at Novotel Frankfurt City, responded to this review

Dear Novotel guest, thank you for taking the time to tell us about your experience at the Novotel Frankfurt City. I am sorry that your experience did not meet your expectations and please allow me to express my sincerest apologies. I will share your comments with our team and I am sure that this feedback will serve as an encouragement... More 

Bristol
Top Contributor
68 reviews 68 reviews
56 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed October 15, 2014

This is 10-15 minutes walk (maximum) from entrance of Hall 4 at Frankfurt Messe, very easy and conveniently located as it beats waiting for taxis to show up. Prices during major event is pretty steep, but the rooms are fine although nothing grandiose considering how much it is per night. Excellent breakfast choice, really friendly staff and very helpful too,... More 

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Additional Information about Novotel Frankfurt City

Address: Lise-Meitner-Strasse 2, 60486 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Bockenheim , Innenstadt
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Frankfurt City 4*
Number of rooms: 235
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Cheap Tickets, Despegar.com, Travelocity, Priceline, Agoda, TripOnline SA, Odigeo, ACCOR and Tingo so you can book your Novotel Frankfurt City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Frankfurt City Hotel Frankfurt
Accor Frankfurt City
Frankfurt Novotel
Hotel Style:
#44 Luxury Hotel in Frankfurt

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