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All 262 Frankfurt hotels

Novotel Frankfurt City

4.0 of 5 Hotel   |   Lise-Meitner-Strasse 2, 60486 Frankfurt, Hesse, Germany (Bockenheim)
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Novotel Frankfurt City
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66%
Ranked #82 of 262 hotels in Frankfurt
A recent review
4 of 5 stars reviewed yesterday
Mohamad C Odense, Denmark
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411 people have reviewed this hotel

Traveler rating
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    99
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Odense, Denmark
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Took one night on my way home from Italy to Denmark in novotel. It was a very clean and modern hotel with good service. The WiFi didn't work so well, otherwise the hotel was great. The morning buffet offered a variety of different food and was very good

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1 review
1 of 5 stars Reviewed 3 weeks ago

There were three staff at the reception desk this morning without any guests. I waited about 5 minutes for them to finish what ever they were doing behind the computer without any acknowledgement of my presence. After 3 minutes of waiting, two out of three of the staff walked away. I continued to wait for the remaining staff, nope --... More

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1049Novotel, General Manager at Novotel Frankfurt City, responded to this review

Dear Julie S., Thank you for taking the time to tell us about your experience at the Novotel Frankfurt City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please be aware that normal check in time starts from 3 pm. Our housekeeping gives their best to clean and prepare... More

Helsingoer, Denmark
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have used this hotel many times, driving to Southern Europe and we have always been satisfied. Good breakfast, and secure private parking in the basement, - but both the private parking and the breakfast is a bit expensive.

Review collected in partnership with Novotel Hotels

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London, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 7, 2014

The hotel itself is very spaceous. There's plenty of space in the rooms and everything is very clean. It is accessible by cab or train from the airport and the same if coming from the City centre or main train station. There's a couple of convenient stores just right outside - Aldi, Rewe, Lidl which are very good if you... More

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1049Novotel, Front Office Manager at Novotel Frankfurt City, responded to this review

Dear Michael, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sandra Mathey Front Office Manager More

Manchester, United Kingdom
1 review
3 of 5 stars Reviewed June 3, 2014

I have read many reviews of this hotel, both before and after travelling and must say that many are unfair. This hotel does not claim to be a resort hotel and is therefore exactly what it claims to be ... An average, business hotel, which is clean functional and practical. I must say that the service I received was mixed... More

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Luxembourg City, Luxembourg
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 29, 2014

Let's start as I started. Perfect parking, checked. 24 hours reception, checked. Then it started. I had to go there because the hotel I booked didn't have a 24h reception and I was really late - around 9pm. I looked at the prices - overpriced, like every Novotel. My company paid for the stay, so I just asked about it.... More

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1049Novotel, Manager at Novotel Frankfurt City, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Frankfurt City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please note that we are NOT a 5 Star hotel. The Novotel Frankfurt City is a 4 star hotel. Also everthing you... More

Doha, Qatar
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 28, 2014 via mobile

Pretty standard Novotel with clean and well sized rooms. Great location for the convention center but not much else. Gym is a hole in the wall. Breakfast gets really boring on day 3. Would go back for next convention but have breakfast out and run in the park instead.

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London
Senior Contributor
42 reviews 42 reviews
31 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed May 20, 2014

The hotel itself is very clean. the first night, our room was facing to the rail track- very noisy from outside. then we requested to change the room to the other side. The breakfast is fine, and the room is clean with a kettle and coffee/tea. The only problem is that we had to walk along the motorway from the... More

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Additional Information about Novotel Frankfurt City

Address: Lise-Meitner-Strasse 2, 60486 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Bockenheim , Innenstadt
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Frankfurt City 4*
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Also Known As:
Novotel Frankfurt City Hotel Frankfurt
Accor Frankfurt City
Frankfurt Novotel

75 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#41 Luxury Hotel in Frankfurt
Hotel Class
Official Description (provided by the hotel)
The Novotel Frankfurt City welcomes guests with a design concept for the future. Bright colours, natural materials and ergonomic design characterise our 235 spacious, airconditioned rooms and 11 meeting rooms. Right in the city centre, only 500 m from the exhibition centre, 2 km from the main train station and close to two golf courses, this 4 star hotel is ideal for a business trip or holiday. Relax and revitalise with our restaurant with Mediterranean cuisine, gym, sauna, solarium and jogging track. ... more   less 
Number of rooms
235

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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