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All 266 Frankfurt hotels

Novotel Frankfurt City

4.0 of 5 Hotel   |   Lise-Meitner-Strasse 2, 60486 Frankfurt, Hesse, Germany (Bockenheim)
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Novotel Frankfurt City
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Ranked #89 of 266 Hotels in Frankfurt
A recent review
4 of 5 stars reviewed 5 days ago
fur312 Paris, France
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496 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Paris, France
Top Contributor
92 reviews 92 reviews
23 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

after a very dissappointing stay in another accor hotel in frankfurt I decided this time to go for the Novotel and see how it goes. The overall experience couldnt have been more surpising! In a positive sense surprising! My expectations where low I know, but compared to the other Hotels of the same accor group level in frankfurt this was... More 

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Perth, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed recently for business. Very close to Frankfurt Messe and train station. Room was a little tired with a minor maintenance issue. Otherwise neat & tidy and bedding was very comfortable. Price on the high side of course when there is a trade show on at the Messe. Breakfast was excellent and no problem with wifi. Would stay again if... More 

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1049Novotel, Front Office Manager at Novotel Frankfurt City, responded to this review

Dear Novotel Frankfurt guest, we very much appreciate your feedback and comments regarding your stay in February 2015 in our hotel. It is always a pleasure to receive a feedback from our guests! I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we... More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I loved this hotel... I stayed one night , and I'll stay again. Free parking, clean rooms, free WI-FI, restaurant and a giant breakfast.... Near the train station and good for visits in the city center.

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1049Novotel, General Manager at Novotel Frankfurt City, responded to this review

Dear Novotel guest! Thank you for taking the time to tell us about your positive experience at the Novotel Frankfurt City. It is always a pleasure to receive a feedback from our guests! And of course I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our... More 

High Wycombe, United Kingdom
Top Contributor
72 reviews 72 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

What is it about German hotels? They never feel quite right Not up to the usual Novotel standard. It's OK but rooms feel a bit tired and like they haven't been the full makeover like some of the more contemporary novotels know UK & France Restaurant was closed and limited menu in the bar but meatballs were tasty and had... More 

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1049Novotel, General Manager at Novotel Frankfurt City, responded to this review

Dear Novotel Guest! Thank you for your feedback concerning your stay at the Novotel Frankfurt City. First I would like to express my deep regret about the circumstances concerning limited offer in our restaurant and bar. I regret the experience you had and I have to sincerely apologize for this. Concerning the room design and equipment we are already in... More 

Budapest, Hungary
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

In October I had a short business trip to Frankfurt: lot of meetings with partners, visiting data centers in the European internet-hub, business talks with freelancer advisors. Business as usual. Part of the meetings I could easily arrange in the hotel's restaurant and cafe area: partners could easily drop-in and leave. All the meeting venues in walking distance or some... More 

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1049Novotel, General Manager at Novotel Frankfurt City, responded to this review

Dear Novotel Guest, we very much appreciate your comments on tripadvisor regarding your stay at our hotel. It is always a pleasure to receive a feedback from our guests! I will share your comments with my team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve... More 

Munich, Germany
1 review
2 of 5 stars Reviewed January 6, 2015

Pros: The hotel is modern and the furnishing is good. Cons: The staff in reception is not friendly. The cleaning team does not respect privacy. Just knocking the door one time and they enter the room!! "No don't disturb/clean my room paper to hang it!" The room is not cleaned. Just they rearrange the room. The blankets for 3 days... More 

Review collected in partnership with Novotel Hotels

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1049Novotel, Front Office Manager at Novotel Frankfurt City, responded to this review

Dear Novotel Frankfurt City guests, thank you for taking the time to tell us about your experience at the Novotel Frankfurt City during your stay in January 2015. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will discuss your feedback with my colleagues. Our housekeeping staff can not... More 

Lucerne, Switzerland
Top Contributor
71 reviews 71 reviews
27 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed January 4, 2015

We stayed there only for one night when travelling from Hamburg back to Switzerland to cut the ravels into two days. We appreciated the possibility to have only one room for our family of four (small kids aged 4 and 6) as they could comfortably sleep on the pull out bed/sofa. Room was still big enough to be able to... More 

Was this review helpful? Yes 1
1049Novotel, Front Office Manager at Novotel Frankfurt City, responded to this review

Dear Novotel guest, we very much appreciate your comments regarding your stay in the Novotel Frankfurt City. It is always a pleasure to receive a feedback from our guests! I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve... More 

Hannover, Germany
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 3, 2015 via mobile

We stayed there this week as a family. It was good value for money. Very friendly staff and clean rooms. Close proximity to the shopping malls and town centre. It would have been even better if the shower door on the bath tub was bigger. This would minimize the floor getting too wet after a shower.

Was this review helpful? Yes 1
Galashiels, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 31, 2014

Standard Novotel with friendly helpful staff. It's situated in a business area so not a lot going on in the area (particularly at this time of year when the businesses are on holiday), however the train station is a 5 min walk and plenty trains into town. Restaurant and bar were good but as expected prices inflated as its a... More 

Was this review helpful? Yes 1
1049Novotel, Manager at Novotel Frankfurt City, responded to this review

Dear Novotel Frankfurt City Guest, we very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive a feedback from our guests! I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve... More 

Montreal, Quebec
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 19, 2014

Stayed here in early December to attend the Christmas market in the Roemerplatz in central Frankfurt. The room rate was great, had adjoining rooms to accomodate the family. Location is convenient to the city centre if you plan to use the S-bahn public transport. Just four quick stops and you're at the Hauptwache/Zeil, and the Frankfurt Messe station is about... More 

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Additional Information about Novotel Frankfurt City

Address: Lise-Meitner-Strasse 2, 60486 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Bockenheim , Innenstadt
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Frankfurt City 4*
Number of rooms: 235
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Also Known As:
Novotel Frankfurt City Hotel Frankfurt
Accor Frankfurt City
Frankfurt Novotel
Hotel Style:
#43 Luxury Hotel in Frankfurt

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