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InterCityHotel Frankfurt

Poststrasse 8 | Bahnhofsviertel, 60329 Frankfurt, Hesse, Germany
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InterCityHotel Frankfurt
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461 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Munich, Germany
Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Strong points: in front of the station, very good breakfast. The rooms have a reasonable size and are very practical. I was here for a conference and a fair, and I found it a very good compromise. Just one question: who on earth thought about the shower door opening outwards??? It spreads the water everywhere...

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Island of Malta, Malta
Level Contributor
7 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Very comfortable. Excellent if you want to live royally for a few days. Luxurious rooms with big shower room. Good wifi, comfy bed, room with sofa armchair and tv, coffee making, mini bar. Quiet night's sleep. Abundant breakfast. Helpful staff even though very busy at times. Just across the road from the main train station. Main tourist sights a walking... More 

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3 of 5 stars Reviewed 2 weeks ago

Nice location! Average room! Receptionist never smile during checking in even when she said 'Have a nice trip!' Air condition in room was very old model that I haven't seen in the past 20 years, absolutely not enough in summer at 30+C, spent 2 hot night here, not recommend!

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Singapore, Singapore
Level Contributor
11 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Stayed in March during the ISH fair. Very convenient which is right next to train station. Breakfast was a good spread and fresh. Rooms a little below par and could use with a refurbishment. Wifi as per others comments is woeful if you can connect at all. Good to see management reply of upgrading of wifi. Has good potential but... More 

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flemingshotels, Manager at InterCityHotel Frankfurt, responded to this review

Dear Ferruci, Thank you for your feedback and your comments. Im am happy to hear that you enjoyed your stay with us and that you liked our central location and our breakfast. As you mentioned, we will upgrade our WIFI this summer to offer more stability and comfort to our guests. At the moment we are renovating 160 of our... More 

ahmedabad
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here for the fourth time now and was an average expierience this time... there was a lot of renovation going on and ac were not functional in the hot weather... like the location of the hotel and so stay here..

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flemingshotels, Manager at InterCityHotel Frankfurt, responded to this review

Dear jitesh n, Thank you for being such a loyal customer and giving us feedback on Tripadvisor. I am very sorry to hear that this time your stay experience only was average. Actually, we are renovating 160 bath rooms until the end of August. I am very sorry for any inconveniences caused to you by this. You stayed with us... More 

Manama, Bahrain
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is just opposite the train station so it is so convenient. The room is cheap but I like the idea that the contents of the bar fridge is free. The staff are so friendly and very accommodating.

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flemingshotels, Manager at InterCityHotel Frankfurt, responded to this review

Dear Marilou010773, Thank you for your positive feedback on Tripadvisor. We are glad to hear that you liked the executive room with the free minibar and our central location. Our staff is very happy about your praise of their service. Thanks again! We hope to welcome you again soon. Best regards the team of the InterCityHotel Frankfurt More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I read the reviews for this hotel before I made my booking. I was a bit put off by the comments in regards to the WiFi speed. However, it's proximity to the station convinced me. The hotel is located, literally, two minutes away from the station. My room was available at 8:30 am for no extra charge. I was very... More 

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flemingshotels, Manager at InterCityHotel Frankfurt, responded to this review

Dear Norma C, Thank you for your feedback. We are very happy about your positive comments about the room, our staff, the free breakfast and the complimentary local transportation ticket. We are very sorry for the inconveniences caused by the slow WIFI. We will upgrade our system this summer to offer more steadiness and quality for our guests. Thank you... More 

Ostend, Belgium
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good hotel near train station. You get free transport ticket during your complete stay (including for the train going to the airport). Good buffet breakfast. Helpful staff. Only negative point: very hard beds.

Was this review helpful? Yes 1
flemingshotels, Manager at InterCityHotel Frankfurt, responded to this review

Dear Jean V, Thank you very much for your positive feedback. We are happy to hear that you enjoyed the free ticket for the public transportation and the breakfast buffet. Thank you for your praise of our employees. Your point with the beds will be discussed internally to find solutions. Best regards the team of the InterCityHotel Frankfurt More 

NSW
Level Contributor
74 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have stayed at the ICH in many German cities and at this one in Frankfurt several times. The reason I keep going back is its excellent location next to Hauptbahnhof and only a 15 minute train trip to the airport. In comparison to staying at an airport hotel it is much nice to be in town. The breakfast is... More 

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flemingshotels, Manager at InterCityHotel Frankfurt, responded to this review

Dear Nsw123, Thank you very much for your detailed review and your feedback. We are glad to hear that you liked our excellent location, the free public transport voucher (including the rides to the airport) and our varied breakfast buffet. I am happy to inform you that the whole hotel will undergo an extensive renovation process within the next year.... More 

Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed June 20, 2015

The central location was the main reason for booking this hotel and this is the main advantage of the hotel, which has now come quite into the years. It is clean, the linnen were changed daily. The front desk staff was totally overwhelmed with a slightly larger number of persons checking in. Long waiting times were the result. Our room... More 

Was this review helpful? Yes 1
flemingshotels, Manager at InterCityHotel Frankfurt, responded to this review

Dear Mk A, Thank you for your feedback on Tripadvisor. We appreciate that you have taken the time to share your impressions with us. We are sorry that we could not meet your expectations in every facet. We will use your feedback to discuss the mentioned issues with the concerning departments to find solutions and to improve our services. We... More 

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