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InterCityHotel Frankfurt

Poststrasse 8 | Bahnhofsviertel, 60329 Frankfurt, Hesse, Germany
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InterCityHotel Frankfurt
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InterCityHotel Frankfurt
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433 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dubai, United Arab Emirates
Contributor
20 reviews 20 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed 02 nights in this lovely hotel during imex Frankfurt, Very good rooms rooms, Ideal location ( few meters from main train station & few minutes to messe ). So friendly staff, Good breakfast buffet.

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Riga
Top Contributor
336 reviews 336 reviews
63 hotel reviews
129 helpful votes 129 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I use to stay at InterCity Hotel Frankfurt many times and can notice all changes throughout last 5 years... Actually there are not so many changes at this hotel as only they have changed OLD tv to the new flat and bigger TV sets. other than that, hotel has a convenient location next to main railway station of Frankfurt am... More 

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West Point, New York
1 review
1 of 5 stars Reviewed 1 week ago NEW

There were smudges around the light switches and inside the German-style electrical outlets. During our two-night stay our keys had to be reactivated several times; and they were NOT in contact with any of our mobile devices. After the first night, the chambermaid did not replace the glasses that we used, even though we placed them all in plain sight... More 

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Travelers are raving about these Frankfurt hotels

Knoxville
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 1 week ago

The Intercity is convenient to the train station, room was clean and has a great breakfast. The A/C worked well. Only thing I did not like was the hard beds and little pillows. Convenient for travelers coming in a day prior to their river cruise

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flemingshotels, Manager at InterCityHotel Frankfurt, responded to this review

Dear Max2219, Thank you for your five star rating on Tripadvisor. We appreciate your positive comments and thank you for your feedback. We will use your feedback about the beds and the pillows to discuss them internally and to find solutions to improve our product and services. Best regards the team of the InterCityHotel Frankfurt More 

Beijing, China
Top Contributor
87 reviews 87 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I attended a training at the Intercity Hotel in Frankfurt and was overall satisfied with the hotel and the meeting area. The restaurant service was good, nothing outstanding, nothing to complain about. The hotel room was clean and quiet. I can recommend this hotel, if you have business to do at downtown Frankfurt and travel by train.

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flemingshotels, Manager at InterCityHotel Frankfurt, responded to this review

Dear Dirk M, Thank you for your positive feedback and for recommending our hotel. Great to hear that you were overall satisfied with the hotel and the meeting area and you had a convenient stay. We always try to meet the expectations of our guests and we are happy when we succeed. We hope to welcome you again soon. Best... More 

Evanston
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is located only 30 seconds away from Frankfurt Hbf. If you are taking day trips from Frankfut during your stay, this hotel would be perfect. Hotel itself is a little bit old but rooms are nicely serviced. Fitness Gym on 7th floor has minimum equipment so. Staffs are very friendly and kind

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flemingshotels, Manager at InterCityHotel Frankfurt, responded to this review

Dear Caddy0612, Thank you for your positive feedback. We are happy to hear that you enjoyed the friendliness and kindness of our employees, the service of our housekeeping and our location. Hopefully you had the time for a day trip to the surroundings of Frankfurt. There a many interesting places to see like Wiesbaden, Heidelberg, Mainz or the Rheingau. Best... More 

Phoenix, Arizona
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Spent 3 days here on a family vacation. The staff seemed indifferent and were not very friendly. The room was the worst part. The carpet was stained, the walls had black marks all over them and the grout in the shower was full of mold. The mold smell was very hard to live with. The breakfast was good and the... More 

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flemingshotels, Manager at InterCityHotel Frankfurt, responded to this review

Dear DebbieR1956, Thank you for your feedback. We appreciate that you have taken the time to share your impressions with us. We are very sorry that we could not meet your expectations. We will discuss your mentioned points internally. Good to hear that you enjoyed at least our breakfast and the central location of the hotel. Within this year we... More 

South Bend, WA
Top Contributor
66 reviews 66 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed April 21, 2015

Spent 3 days on arrival in Germany and one day prior to departure. Excellent location to main train station. Excellent breakfasts. On 1st stay the minibar did not work so switched rooms but that did not work either and since the days were Easter and Easter Monday no solution until 3rd day. Numerous channels on TV and a number in... More 

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flemingshotels, Manager at InterCityHotel Frankfurt, responded to this review

Dear rkh29, Thank you very much for your positive feedback on Tripadvisor. We are glad to hear that you liked very much the location and our breakfast. We apologize for the inconveniences caused by the broken minibar. We will check the temperature control in your room and the WIFI. Thank you for your advices. Best regards the team of the... More 

London, United Kingdom
Top Contributor
51 reviews 51 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed April 21, 2015

Where do I begin with this place. My company was DEFINITELY overcharged for this place though we booked well in advance. There are cheaper and way nicer hotels in the area. Check-in: When we got to the hotel, there were two receptionists, 1 male who was helping someone and 1 female who was free. I looked at her to try... More 

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flemingshotels, Manager at InterCityHotel Frankfurt, responded to this review

Dear Karma B, Thank you that you have taken the time to share your impressions with us. It´s important to us that our guests feel comfortable during their stay in our hotel. We are very sorry to hear that you did not feel like that and you even were very disappointed. We apologize for all the inconveniences and that we... More 

Denver, Colorado
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 19, 2015

Stayed for one night heading home, the staff was very friendly, comfy and clean room, best of all was the Sauna for relaxation after long day working, the breakfast in the morning there was a selection of almost everything. i would recommend this hotel and i would definitely stay here again.

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flemingshotels, Manager at InterCityHotel Frankfurt, responded to this review

Dear sgt300, Thank you very much for your positive comments and your recommendation of our hotel on Tripadvisor. We are happy to hear that you had a pleasant stay at our hotel and you liked our breakfast. Great that you could relax in the two saunas we offer free of charge to our hotel guests. We hope to welcome you... More 

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