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Mercure Hotel Kaiserhof Frankfurt City Center

Kaiserstr. 62, 60329 Frankfurt, Hesse, Germany
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Mercure Hotel Kaiserhof Frankfurt City Center
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667 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed at the Mercure Kaiserhof in Frankfurt in mid July over a weekend. The hotel is conveniently located, within walking distance from Frankfurt Central station. On the downside, the area is certainly not the nicest – lot of bars and red light. We had booked a Superior Room with double bed, unfortunately a room upgrade was not offered despite... More 

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Buenos Aires, Argentina
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I suggest this hotel for tourism and corporate travels. I´ve been there to attend at Messe and the location is excellent, less than 1 km walking. On the same street you have many restaurants, bars, and you are less than 1000 mts to the Zeil.

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Travelers are raving about these Frankfurt hotels

Shreveport, Louisiana
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Food buffet disgusting, tough, and tasteless. Who could mess up spaghetti noodles??? AC not cooling , room smelled like sewer. Desk promised a/c fixed at 8 but still sweltering at 10. , unpacked and too late to haul stuff to another room

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Sydney
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is fairly centrally located in Frankfurt and the rooms are very comfortable. This is the only hotel that we stay in Germany that had air con and it was a very welcome change given that we were there in the middle of a heatwave. We found it to only be a short walk to shops and some good... More 

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Ballina, Australia
Level Contributor
88 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was just perfect for a quick stop over in Frankfurt. We arrived by train and the hotel is about 3 minutes walk from the station. It is surrounded by good cafes, bakeries and restaurants and the main shopping and sightseeing areas are just a few more minutes walk away. All very pleasant. The facilities in the hotel are... More 

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1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

Old decoration just horrible Some rooms does not even have conditioning air... When we ask to change because we had an IRONMaN the sunday, with 40 they really don't care. Wherever we went before they adapt breakfast time to the athletes, here, nothing! We had to run in Francfort to find some bread to have breakfast before the race. So,... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I didn't like my room from the first place, it looked old, and the view was disgusting (it's right next to the back of another building, so you get to see bird poo and trash outside) Apart from that, it was really dark. I wouldn't be surprised if I see any ghost, or a psychopath, serial killer hiding underneath my... More 

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Essex
Level Contributor
89 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for an exhibition and - clean, friendly staff and free wifi. Nice clean rooms and good amenities. Located in a busy road with bars, cafes and places to eat. Would stay again but ask for a room not in the front of the hotel as it was quite noisy all through the night - not the hotels fault... More 

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London, United Kingdom
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed June 25, 2015

Stayed here in June because all the other Mercure properties in Eschborn were booked out and this place is only 15 minutes away by train. No hike in prices for whatever was putting pressure on rooms elsewhere. Didn't have a great sleep in single bed, and far too many LEDs in the room along with no a/c. Also rubbish flat... More 

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