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Mercure Hotel Kaiserhof Frankfurt City Center

Kaiserstr. 62, 60329 Frankfurt, Hesse, Germany
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Mercure Hotel Kaiserhof Frankfurt City Center
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Mercure Hotel Kaiserhof Frankfurt City Center
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629 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York, NY
Top Contributor
118 reviews 118 reviews
65 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Given the expensive choices of hotels in Frankfurt, the Mercure is a great choice. Granted, it does not come with a marble bathroom but the price is fair. The hotel is minutes from the fair ground, the main station, the river, the opera, and the center. The check in was quick and friendly. The labyrinth-like structure of the hotel is... More 

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Brisbane, Australia
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5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is a short walk from the Frankfurt HBF main station, which is a bit of a hole of a station, it reeks of urine and there are some unsavoury characters hanging in and around the station. Once off the street we were greeted by friendly staff and we're given a room on the top floor. There was only... More 

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Eastern NC
Top Contributor
87 reviews 87 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Very close to the cities historical sites. Many fine restaurants are nearby. Rooms are small nu US standards but are clean and comfortable. we had breakfast at the hotel and found it to be quite complete offing a good variety and choices.

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Top Contributor
91 reviews 91 reviews
42 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This was my 2nd Mercure hotel in Frankfurt, again mediocre experience. The good thing - the reception was very welcoming and fun loving, they made our day. The hotel reception is nice. Only one elevator, sometimes long waiting lines. The rooms on 2nd floor were clean, featured outdated furniture and quite uncomfy bed for me, not my average Mercure experience.... More 

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Johannesburg, South Africa
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Having completed one business cimmitment with another on pending, I had 4 nights to spend on my own in Frankfurt. An associate recommended this hotel and I am not unhappy that he did. The staff are welcoming and helpful. The room and bathroom are clean and comfortable and I have slept well on the bed I have 2 problems that... More 

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London
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Staff smile a lot & will try & help but at the same time will be honest about what they don't know - sometimes it's annoying but I'd rather that then them lie & tell me a load of rubbish. Sadly I feel cheated by the hotel pictures I viewed & based my decision to book this hotel. The interior... More 

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Travelers are raving about these Frankfurt hotels

Hongkong
Contributor
14 reviews 14 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Between central station and city centre in a street full of Restaurants especially the one oposite this hotel offers a great value for money. Try to get a room on the 2nd floor as they are wonderful. All day you can enjoy a coffee and Croissant at the lobby

Review collected in partnership with Accorhotels.com

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Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 23, 2015

Good value for money, very convenient location (from airport, shopping and eating areas, nearby exhibition fair Messe). Decent room with almost all necessary daily stuff provided. Free wifi!! Coffee, tea and light snack at lobby round the clock!!

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UK
Top Contributor
126 reviews 126 reviews
44 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed April 19, 2015

Right opposite the station (in the red light area) and just 15mins walk to the Messe (there is another Mercure even closer!). A nice hotel, friendly staff, comfortable clean and decent rooms. The water pressure was a bit dull so maybe dodge the 6th floor rooms but the shower was good. Breakfast was great too - wonderful range.

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