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Leonardo Royal Hotel Frankfurt

4.5 of 5 Mailander Strasse 1, 60598 Frankfurt, Hesse, Germany (Formerly Holiday Inn Frankfurt City - South Conference Centre)
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Leonardo Royal Hotel Frankfurt
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Leonardo Royal Hotel Frankfurt
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406 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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2 reviews
5 of 5 stars Reviewed 1 week ago

Trying to book a room when there is a big trade show and hotels are over booked and over 95% capacity is a nightmare. Usually when you find one you keep thinking that it will probably be a terrible hotel that no one want to stay in. I'm happy to report that the Leonardo was nothing of that sort. Good... More 

Was this review helpful? Yes
LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Royal Hotel Frankfurt, responded to this review

Dear Moshe, Thank you very much for staying at Leonardo Royal Hotel Frankfurt and for your great 5 star review. We're very happy to hear that you had great time with us and that you enjoyed your stay. We hope to see you again soon. Warm regards, Team Leonardo Frankfurt More 

Toowoomba, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel when traveling with Cosmos tours for three nights in November 2014 and again one night December 2014. The staff were very helpful and pleasant to deal with. The room was comfortable and clean. Needed to ask staff to open the room safe and this was done quickly and without any hassle. Breakfasts were great with... More 

Was this review helpful? Yes
LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Royal Hotel Frankfurt, responded to this review

Dear Sue, Thank you very much for your great review and your stay. We're very happy to hear that you had such a lovely time in Frankkfurt. We hope to see you again real soon. Warm regards, Team Leonardo Frankfurt More 

Bath, United Kingdom
Top Contributor
134 reviews 134 reviews
34 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Good hotel to stay for 1-2 nights. Friendly staff and large, clean rooms. Beds are too soft and the air condition loud, but price-value ratio is ok. Unfortunately the wifi is not included. Only way around is to become hotel member and then it is free from your second stay.

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LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Royal Hotel Frankfurt, responded to this review

Dear Springergabel, Thank you very much for your stay and your review about Leonardo Royal Hotel Frankfurt. We are more than happy that you enjoyed your time with us and hope you will return in not too distant future. Warm regards, Team Leonardo Frankfurt More 

Halifax, Canada
1 review
4 of 5 stars Reviewed 5 weeks ago

This was the former Holliday Inn. It,s location is on the south side of the city.Views of City excellent and rooms very clean. There is ample public transit outside the door.There is a ticket terminal that accepts all types of payment at the bus stop and a taxi area across the street. The staff are extremely helpful,friendly and attentive. As... More 

Was this review helpful? Yes
LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Royal Hotel Frankfurt, responded to this review

Dear WillieC4, Thank you so much for your review and your stay with us. It's nice to hear that you had a great time with us. We hope to see you again soon and that we'll be able to provide a better Wifi service. Best regards, Team Leonardo Frankfurt More 

Haute-Savoie, France
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 20, 2014

Everything was average which for €150+ was not what was expected. Everything was just a little too much trouble - perhaps the staff attitude (and cleanliness) is better when they have fewer guests. Unlikely to give it a second chance - many other similar hotels in the city who perhaps cope with high occupancy a little better. Location is good... More 

Was this review helpful? Yes
LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Royal Hotel Frankfurt, responded to this review

Dear Paul, Thank you very much for your review and your feedback, we really appreciate that. It's great to hear that you liked a lot during your stay. Nevertheless, we're sorry that you weren't satisfied with our service and we'd like to aplogize for that. We will check that to serve you better the next time. Best regards, Team Leonardo... More 

London, United Kingdom
Top Contributor
158 reviews 158 reviews
70 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed December 2, 2014

A large slightly dated hotel just south of Sachsenhausen which is one if the few areas of the city that escaped the devastation of WW2. The decor of the hotel is a little dated as are the rooms although there is a modern large flat screen tv. I found the bedclothes a little light and the room temperature too cool... More 

Was this review helpful? Yes
LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Royal Hotel Frankfurt, responded to this review

Dear Pawl, Thank you very much for your review and your feedback, we really appreciate that. It's great to hear that you liked a lot during your stay. Nevertheless, we're sorry that you weren't satisfied with the shower in your room and with some of the services and we'd like to aplogize for that. We will talk that trough internally... More 

Athens, Greece
Top Contributor
82 reviews 82 reviews
66 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed November 30, 2014

This is a really nice hotel! I stayed in a superior room one the 15th room and the view was really nice! The room itself was close to perfect... Big, clean and warm, exactly what I was looking for. The only thing that I didn't like was the fact that wifi was payable. However, there was a promotion for free... More 

Was this review helpful? Yes
LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Royal Hotel Frankfurt, responded to this review

Dear ikalimac, Thank you so much for your stay and your great review. We're glad to hear that you enjoyed your superior room and your stay in general. At the same time we'd like to apologize for the issues with our Wifi. We will try our best to increase our service regarding these point and hope you'll be back soon.... More 

Warsaw, Poland
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed November 22, 2014

The rooms are old fashioned and need a good clean. No mini bar! I had no hot water in the evening, which considering the fact I was staying for 1 night and flying our early in the morning - was rather a big inconvenience. I think for this price you can get better quality around the city.

Was this review helpful? Yes
LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Royal Hotel Frankfurt, responded to this review

Dear MissKapcia, Thank you very much for your stay and your review. We're very sorry that your stay dissappointed you and we'd like to apologize for that. Your opinion is very important to us, as we are permanently trying to meet, improve and to achieve first class standards and to exceed the expectations of our valued guests. Kindly be assured... More 

Johannesburg, Gauteng, South Africa
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 20, 2014

We arrived at our hotel at around 12pm and checked in. When asked if the hotel provided Internet access we were told we had to pay for it. At €10 for 12 hrs, the four of us traveling decided we refused to be ripped off and used wi-fi free of charge at simple coffee shops throughout the city. This kept... More 

Was this review helpful? Yes 1
LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Royal Hotel Frankfurt, responded to this review

Dear Gary, Thank you very much for your stay and your review. We're really sorry that you weren't happy with you visit due to the Wifi costs. We're working on a new Internet system for the future, to make an easier handling and cheaper prices for our guests. Best regards, Team Leonardo Frankfurt More 

Hamburg
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 10, 2014

I stayed 3 nights in this hotel, besides that I got a room in floor 23 (out of 24) the stay was nice. The room was nice, large, well equipped. What has to be improved is the clean status of the tiles used. I saw same signs of mold near the tiles at the bath tube. The breakfast was more... More 

Was this review helpful? Yes
LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Royal Hotel Frankfurt, responded to this review

Dear Carl-Heinz, Thank you for your nice review and for staying at Leonardo Royal Hotel Frankfurt. We're glad to hear that you enjoyed your stay with us and would recommend us again. Hopefully you'll be back soon. Best regards, Team Leonardo Frankfurt More 

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Additional Information about Leonardo Royal Hotel Frankfurt

Address: Mailander Strasse 1, 60598 Frankfurt, Hesse, Germany (Formerly Holiday Inn Frankfurt City - South Conference Centre)
Phone Number:
Location: Germany > Hesse > Frankfurt
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Leonardo Royal Hotel Frankfurt 4.5*
Number of rooms: 439
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Also Known As:
Holiday Inn Frankfurt City South Conference Centre Hotel Frankfurt
Frankfurt Holiday Inn
Hotel Style:
#52 Luxury Hotel in Frankfurt

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