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Leonardo Royal Hotel Frankfurt

Mailander Strasse 1, 60598 Frankfurt, Hesse, Germany (Formerly Holiday Inn Frankfurt City - South Conference Centre)
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1 room 1 guest
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Leonardo Royal Hotel Frankfurt
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486 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
  • All months
    (486)
  • Mar-May only
    (98)
  • Jun-Aug only
    (141)
  • Sep-Nov only
    (134)
  • Dec-Feb only
    (113)
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Quito
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Nothing special, except the very helpful staff of the hotel (good for advising on what to do, where to visit and how to get there). The hotel per se is old, and it's located outside Frankfurt's downtown. The rooms were all right, high speed wifi (only one device per person allowed for free) and satelite TV. However, it may have... More 

Was this review helpful? Yes
Midlands
Level Contributor
158 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Its close to the city approx 25 min walk or bus stops just nearby. Hotel has excellent staff and bar was great with sports channel on TV. Room size was good for a family in a standard room. Faster lift to floors above 9 are found around the corner from the three lower floor lifts. If room not ready, bags... More 

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Chicago, Illinois
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our room was clean, comfortable, and spacious. We also enjoyed opening the door to step out and enjoy the view and the breezes. It was only a 1/2 walk to the riverfront and Museumsufer, and there were plenty of business and residential neighborhoods along the way. The breakfast buffet was sufficient, although not one of the best we've had at... More 

Was this review helpful? Yes
LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Royal Hotel Frankfurt, responded to this review

Dear Pendarella, it was great to read your review. Thank you so much for sharing this experience with us. It is a pleasure knowing that you felt this comfortable staying with us and we are already looking forward to your next stay with us. We hope your next stay with us will soon again. Kind regards, Team Leonardo Frankfurt More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel looks very nice from outside but the rooms are small and some days the linen wasn't changed and towels missing so we had call the housekeeper . Tea and coffee facility is basic , bathroom we used flooded and we booked for double or queen as couple end up getting 2 singles , breakfast is average . Terrible... More 

Was this review helpful? Yes 1
LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Royal Hotel Frankfurt, responded to this review

Dear susie m, we would like to thank youfor sharing your experience with us. We know about the wifi issue and we are really sorry for that. We are already working in fixing that problem . We will definitely improve in this area during the next months, so we are really looking for your next stay with us. Kind regards,... More 

Manchester, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spent Saturday night at this hotel as I was attending a friend's function locally. Reception staff were helpful on arrival finding us an available room as the one we had been allocated was still being serviced. Room was extremely large and comfortable, and had been recently refurbished to a very good standard. Bathroom was well-equipped. although the ceiling was a... More 

Was this review helpful? Yes 1
LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Royal Hotel Frankfurt, responded to this review

Dear Mike, we would like to thank you for this detailed review about our Hotel. It was a pleasure reading your feedback and we will share it with all of our collagues. We are looking forward to your next stay with us. Best regards, Team Leonardo Frankfurt More 

Sydney, Australia
Level Contributor
29 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 23, 2015

I stayed here for a conference for 8 days last week. The hotel is popular with tour groups so there can be times where reception and the elevators are very busy and you encounter substantial waits. The elevators are tiny so make sure you leave plenty of time to get to where you need to go, particularly at breakfast time,... More 

Was this review helpful? Yes 1
LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Royal Hotel Frankfurt, responded to this review

Dear Rebecca, reading your review made us really happy. Thank you so much for this great feedback. We hope you will be back soon. Warm regards, Team Leonardo Frankfurt More 

Brisbane Australia
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed July 21, 2015

This was a nice hotel with one major drawback for us. We were on a conducted tour and this hotel was chosen for us by the tour company. At the end of our tour of Germany we showed the staff our itinerary and explained that we would return in 5 days to commence another tour with the same company. We... More 

Was this review helpful? Yes 1
LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Royal Hotel Frankfurt, responded to this review

Dear Guest, thank you very much for your review and taking the time to post it here. Making our guests feel comfortable is so important to us and you showed us that we are on the right way. We are looking forward to your next stay. Hope you visit us again soon. Kind regards, Team Leonardo Frankfurt More 

Jakarta, Indonesia
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 17, 2015

stayed here, on our europe express tour from milan, swiss, amsterdam, brussels, to paris just for one night, we got executive room i think from our travel agency, nicer room from our previous hotels in milan n swiss in term of the room big n neat room, nice bathroom breakfast was american style, but standard varieties of foods, taste also... More 

Was this review helpful? Yes 1
LeonardoHotelsFra, Executive Assistant at Leonardo Royal Hotel Frankfurt, responded to this review

Dear Joshua C, thank you very much for taking the time to share your opinion. We are glad to hear that you were satisfied with your stay and your room. We hope to accommodate you again soon! Enjoy the rest of your trip! Best Regards, Team Leonardo Frankfurt More 

Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 9, 2015

We had a great stay here the breakfast was good the staff were helpful. The room was good nice and clean the beds were sooo comfy loved them. Everything was good. It's a bit of a walk to the main centre so you can catch a bus or a taxi. The lifts take forever so if in a hurry leave... More 

Was this review helpful? Yes 2
LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Royal Hotel Frankfurt, responded to this review

Dear Tamherrington, we would like to thank you very much for your great review and the wonderfull rating of our hotel. It is really nice to read that you felt that comfortable staying with us. Looking forward to your next stay. Warm regards, Team Leonardo Frankfurt More 

Rishon Lezion, Israel
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 8, 2015

Our family- me,my wife and a kid stayed in hotel for 3 nights.Very clean room and bathroom,comfortable beds,a table and a chair to sit and work,great view. Supermarket REWE down the street, close to city centre. All needs of traveller are met and at the high standards. Best choise.

Was this review helpful? Yes 1
LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Royal Hotel Frankfurt, responded to this review

Dear alexgI6458TB, what a lovely review. Thank you so much for it and especially for the time you took to post it here. making our guests feel comfortable is so important to us and you showed us that we are on the right way. We are looking forward to your next stay. Hope you visit us again soon. Best regards,... More 

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