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Leonardo Royal Hotel Frankfurt

Mailander Strasse 1, 60598 Frankfurt, Hesse, Germany (Formerly Holiday Inn Frankfurt City - South Conference Centre)
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Leonardo Royal Hotel Frankfurt
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472 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Manchester, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Spent Saturday night at this hotel as I was attending a friend's function locally. Reception staff were helpful on arrival finding us an available room as the one we had been allocated was still being serviced. Room was extremely large and comfortable, and had been recently refurbished to a very good standard. Bathroom was well-equipped. although the ceiling was a... More 

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Sydney, Australia
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed here for a conference for 8 days last week. The hotel is popular with tour groups so there can be times where reception and the elevators are very busy and you encounter substantial waits. The elevators are tiny so make sure you leave plenty of time to get to where you need to go, particularly at breakfast time,... More 

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Brisbane Australia
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a nice hotel with one major drawback for us. We were on a conducted tour and this hotel was chosen for us by the tour company. At the end of our tour of Germany we showed the staff our itinerary and explained that we would return in 5 days to commence another tour with the same company. We... More 

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Jakarta, Indonesia
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

stayed here, on our europe express tour from milan, swiss, amsterdam, brussels, to paris just for one night, we got executive room i think from our travel agency, nicer room from our previous hotels in milan n swiss in term of the room big n neat room, nice bathroom breakfast was american style, but standard varieties of foods, taste also... More 

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LeonardoHotelsFra, Executive Assistant at Leonardo Royal Hotel Frankfurt, responded to this review

Dear Joshua C, thank you very much for taking the time to share your opinion. We are glad to hear that you were satisfied with your stay and your room. We hope to accommodate you again soon! Enjoy the rest of your trip! Best Regards, Team Leonardo Frankfurt More 

Level Contributor
44 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a great stay here the breakfast was good the staff were helpful. The room was good nice and clean the beds were sooo comfy loved them. Everything was good. It's a bit of a walk to the main centre so you can catch a bus or a taxi. The lifts take forever so if in a hurry leave... More 

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LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Royal Hotel Frankfurt, responded to this review

Dear Tamherrington, we would like to thank you very much for your great review and the wonderfull rating of our hotel. It is really nice to read that you felt that comfortable staying with us. Looking forward to your next stay. Warm regards, Team Leonardo Frankfurt More 

Rishon Lezion, Israel
1 review
5 of 5 stars Reviewed 3 weeks ago

Our family- me,my wife and a kid stayed in hotel for 3 nights.Very clean room and bathroom,comfortable beds,a table and a chair to sit and work,great view. Supermarket REWE down the street, close to city centre. All needs of traveller are met and at the high standards. Best choise.

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LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Royal Hotel Frankfurt, responded to this review

Dear alexgI6458TB, what a lovely review. Thank you so much for it and especially for the time you took to post it here. making our guests feel comfortable is so important to us and you showed us that we are on the right way. We are looking forward to your next stay. Hope you visit us again soon. Best regards,... More 

Thessaloniki, Greece
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Nice, spacious and clean room. Very close to the city center with frequent transport. Since its a high rise building we could see the whole city from our room but there was always a long wait for the elevators.

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LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Royal Hotel Frankfurt, responded to this review

Dear cepheiBW, what a nice review. Thank you so much for sharing your thoughts with us. Providing such a great stay is our main goal and we are very happy to read that we are on the right way. Kind regards, Team Leonardo Frankfurt More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After reading many horror stories from people staying near the main train station in Frankfurt (red light district, methadone clinic, drug addicts, beggars, etc). I found the Leonardo Royal Hotel. Its location is nearby the south train station, and you really can't miss it since its so large. Most importantly, its far, very far away from all of those undesirable... More 

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LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Royal Hotel Frankfurt, responded to this review

Dear Mark, your feedback is really awesome and it makes us really happy to read that you felt that comfortable staying with us again. We are looking forward to welcome you for your next Frankfurt visit. Warm ragards, Team Leonardo Frankfurt More 

Sydney, Australia
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed at the hotel at the start and finish of a coach tour. It's a big busy hotel but have no complaints except with car park. It's huge and seems to be shared with the adjacent apartment complex. We had a problem exiting and there was no intercom so it was a long hike back to the reception. Our room... More 

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LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Royal Hotel Frankfurt, responded to this review

Dear John, Thank you so much für your nice review regarding your recent stay in our Hotel. The whole team is delighted to read your positve comments. We all hop to welcome you back soon. Warm regards, Team Leonardo Frankfurt More 

Sydney, Australia
Level Contributor
94 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Some rooms are better than others but all are a good size. Bathroom was so so. Bed was quite comfortable. Breakfast was average. There is a service station close by where you can buy snacks and drinks if required. Staff are not particularly helpful - some are quite rude. Would not stay here again.

Was this review helpful? Yes
LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Royal Hotel Frankfurt, responded to this review

Dear Christine F, First of all we would like to apologize for any inconvenience you had during your stay. Please be assured that an experience like this is not a standard for our hotel. Our main goal is to welcome our guests with a smile and to provide all the assistance they need in order to feel comfortable throughout their... More 

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