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All 262 Frankfurt hotels

Leonardo Royal Hotel Frankfurt

4.5 of 5 Hotel   |   Mailander Strasse 1, 60598 Frankfurt, Hesse, Germany (Formerly Holiday Inn Frankfurt City - South Conference Centre)
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Ranked #100 of 262 Hotels in Frankfurt
A recent review
5 of 5 stars reviewed 1 week ago
Julie P Kerikeri, Northland, New Zealand
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365 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
Kerikeri, Northland, New Zealand
Contributor
11 reviews 11 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

The Leonardo was a very good hotel Not too close to the city for our liking and only 15-20 minutes by bus which we caught right out the front door. The staff are excellent very friendly and helpful. Internet was great, we joined up to the advantage club so was able to have it for free! In house laundry was... More

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LeonardoHotelsFra, Executive Assistant at Leonardo Royal Hotel Frankfurt, responded to this review

Dear Julie, thank you so much for the feedback. We were very glad about the positive comment regarding our breakfast buffet and the Sportsbar>>LEO<< We are more than happy to pass on the positive impression regarding staff. It is always nice to get such a good feedback. Best regards, Team Leonardo Frankfurt More

Athens, Greece
2 reviews
4 of 5 stars Reviewed 1 week ago

Excellent value for money, large rooms, with amenities suitable for a business hotel. Friendly staff, that recognize loyal business partners. Internet is charged but at reduced rate for conference/meeting participants. Excellent breakfast but bellow average food buffet for our group. Excellent connection to Frankfurt downtown by bus across the street.

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LeonardoHotelsFra, Executive Assistant at Leonardo Royal Hotel Frankfurt, responded to this review

Dear Olympic T, thank you for your positive feedback here on Tripadvisor. I am glad you enjoyed your stay with us and looking forward to welcome you again at the Leonardo Royal Hotel Frankfurt or in one of our other Leonardo Hotels. Warm regards, Team Leonardo Frankfurt More

Ansbach, Germany
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you are military looking for a hotel that accepts the VAT forms, this hotel does, though you don't save much off the listed price because the listed price doesn't include the taxes anyway... The hotel is impressive when you walk in. Nice and curiosity staff. amazing views from our room, 2021. If you want to use both sets of... More

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LeonardoHotelsFra, Executive Assistant at Leonardo Royal Hotel Frankfurt, responded to this review

Dear Guest, thank you for sharing your experience on TripAdvisor. I was very pleased to hear that you liked our surroundings and enjoyed tour Hotel. I am glad to hear that you had a great time in Frankfurt and would be happy to welcome you back at the Leonardo Hotels. Best regards, Team Leonardo Frankfurt More

Rochester, Minnesota
Senior Reviewer
8 reviews 8 reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had a 2 night stay at this place. I understand Leonardo recently bought it. There are some nice things about it, like they let us check in early, breakfast was great, it is reasonably clean (but not German-clean), great view, great location, pleasant staff. However, the hotel is really run down and needs renovations. Air conditioning in our room... More

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LeonardoRoyalHotel, Executive Assistant at Leonardo Royal Hotel Frankfurt, responded to this review

Dear Guest, Thank you for your review and your kind words, regarding your stay in our Hotel. Of course, we have passed the criticized point to our housekeeping and maintenance department. We want to apologize very much for the resulting inconvenience. We would be very pleased if we can welcome you again soon. Best Regards, Team Leonardo Frankfurt More

Manchester
Contributor
12 reviews 12 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 13, 2014

Big and clean rooms but poor management! Their own website says they have free car park but when I arrived they said 12 euro per day,when I mentioned their website then some MAGIC ticket appeared from under the table to let me park for free. Breakfast was OK but most things were cold including staff's smile!! Then finally when we... More

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2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 10, 2014

If you like cockroaches and paying an excesive amount of money for wifi then this is the best option in town, but if you want a new, clean and near the city, then you must book another one. The rooms are big, but everything is old and I don't think they have the quality standards they need to earn their... More

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LeonardoRoyalHotel, Leiter Gästebetreuung at Leonardo Royal Hotel Frankfurt, responded to this review

Dear Guest, We thank you, that you have left a review and to give us the opportunity for a statement. In fact, we have various types of rooms, which differ in the room size and amenities. Depending on availability, you can switch at a small cost in a higher quality category. Furthermore we are renovating most of our rooms during... More

Gladstone, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed August 7, 2014

A group of us stayed here overnight. It was a comedy of events as when we handed the taxi driver with the address he looked puzzled and off he went. We arrived to see the name was different and questioned him. He said the name had changed then when we were booking in the concierge couldn't find our booking! Turns... More

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LeonardoRoyalHotel, Leiter Gästebetreuung at Leonardo Royal Hotel Frankfurt, responded to this review

Dear Guest, Thank you for your excellent review. We can not add anything further and hope to welcome you again in our hotel. Warm regards Team Leonardo More

London, United Kingdom
Top Contributor
62 reviews 62 reviews
18 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed August 4, 2014

late review, last year visit for a social visit including breakfast, then known as the Holiday Inn Frankfurt City South. Lived up to a 4 star expectations, good night sleep in this double bedroom with ac on 17th floor, amazing views, modern and clean communal areas, and very friend staff and good customer service, an excellent variety of traditional English,... More

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LeonardoRoyalHotel, Leiter Gästebetreuung at Leonardo Royal Hotel Frankfurt, responded to this review

Dear Paul, We are very glad that you had a wonderful time being our guests. Of course, we will forward your appreciative words to our employees. Thank you very much for your excellent rating. We hope to see you soon again. Your Leonardo Team. More

Singapore, Singapore
Top Contributor
55 reviews 55 reviews
54 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed August 1, 2014

Stayed for one night as we missed a flight and Lufthansa booked us in this hotel and no complains, the room was quite comfortable with a nice bed and an ok bathroom. The hotel seems quite close to the city centre, about 12 minutes by bus. Our breakfast was included and it was just average, I believe this hotel gather... More

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LeonardoRoyalHotel, Leiter Gästebetreuung at Leonardo Royal Hotel Frankfurt, responded to this review

Dear Ibrahim, Thank you so much for being our guest again. To be your hotel of choice we are very proud of and hope to see you soon. In the meantime we wish you all the best. Best regards, More

Cairo, Al Qahirah, Egypt
Top Contributor
50 reviews 50 reviews
22 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 23, 2014

I stay in this hotel two time June 22th,and July05th , in the both time I loved my stay , room was reasonably large, furniture was O.K, very clean room,as well the bathroom , staff are professionals ,smiling, friendly and helpful ,in the morning you have an excellent breakfast multiple diverse variety of choices, lovely views of Frankfort from the... More

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LeonardoRoyalHotel, Executive Assistant at Leonardo Royal Hotel Frankfurt, responded to this review

Dear Guest, Thank you for your nice review here on Tripadvisor. We are delighted that you had a nice time in Frankfurt. We would be glad to welcome you again in one of our Leonardo Hotels. Best regards, Team Leonardo Frankfurt More

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Additional Information about Leonardo Royal Hotel Frankfurt

Address: Mailander Strasse 1, 60598 Frankfurt, Hesse, Germany (Formerly Holiday Inn Frankfurt City - South Conference Centre)
Phone Number:
Location: Germany > Hesse > Frankfurt
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Leonardo Royal Hotel Frankfurt 4.5*
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Also Known As:
Holiday Inn Frankfurt City South Conference Centre Hotel Frankfurt
Frankfurt Holiday Inn

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