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Hilton Frankfurt

5.0 of 5 Hochstrasse 4, 60313 Frankfurt, Hesse, Germany
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Certificate of Excellence 2014
Hilton Frankfurt
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Hilton Frankfurt
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1,046 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hyderabad, India
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Hotel is very ideally located, most of the malls are just a walk away. There are tons of shops and restaurants around. Food at the Hotel is delicious. However, the service is poor and slow. Would take forever to checkin/checkout. And also, if you are ordering food to your room, you might end up dozing off waiting for the food.

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Austin, Texas
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

LOCATION - 4 stars --- The hotel is situated in a very convenient location. It was a short taxi cab ride from the airport. If you are deciding wether to stay at the Hilton at Frankfurt Airport or the downtown one, choose the downtown as it is walking distance to many interesting spots. HOTEL - 3 stars --- The decor... More 

Was this review helpful? Yes 4
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Let me start out by saying that I lost respect for Hilton properties some years ago, however this Hilton is far superior to most others. The location is centrally located with shopping, dining and sightseeing all within walking distance. A taxi from FRA was 35Euro which is average. The staff was very helpful and friendly. The rooms were clean and... More 

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HiltonFrankfurt, Executive Office at Hilton Frankfurt, responded to this review

Dear Buldog5470, thank you very much for your stay with us and for taking the time to share your valuable feedback. I am delighted to see that you enjoyed your stay at Hilton Frankfurt and you are planning to visit us again! We are looking forward to your return. Despite of the positive review of your stay with us, I... More 

Fort Lauderdale, Florida
Top Contributor
122 reviews 122 reviews
86 hotel reviews
223 helpful votes 223 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for two nights, including New Year's Eve. The rate was higher than other nights, but still reasonable. Since we are Hilton Honors Gold status, we were given an upgrade and access to the executive lounge. The lounge was actually closed and drinks/snacks were served in the bar in the lobby. There are good directions to use the... More 

Was this review helpful? Yes 1
HiltonFrankfurt, Executive Office at Hilton Frankfurt, responded to this review

Dear celusnek, thank you very much for your recent stay over New Year's Eve. The Hilton Frankfurt team wishes you a happy and healthy new year! I am delighted to see that you enjoyed staying with us and furthermore it is nice to see that we were able to provide you with excellent service and everything you would expect from... More 

New York City, New York
Contributor
18 reviews 18 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is yet another great Hilton property that I enjoyed during my stay at the beginning of December. The location is perfect, because it's not in the center of the city and is not noisy and crowdy and hence, more quiet during the day and night. It's in the walking distance to the main train station and is still close... More 

Was this review helpful? Yes 1
Vaihingen Enz, Germany
1 review
1 of 5 stars Reviewed 3 weeks ago

absolutely not happy with what I experienced here. An waitress from "Bar & Lounge" treated me very impolitely just because I took the wrong seat. The badroom is for handicapped travellers which is very old. Cannot believe that this is an executive room.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
HiltonFrankfurt, General Manager at Hilton Frankfurt, responded to this review

Dear Axel R, as I already emailed you, I like to thank you very much for your recent stay with us and for sharing your feedback with us and other travellers. I sincerely apologize for any inconveniences you have experienced during your stay and I fully agree with you, that the attitude you experienced is unacceptable and highly regret, that... More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here after I won a nights free stay at a charity event, I paid for an additional two nights and when I arrived I wasn't disappointed. Although the hotel is further away from the train station than I had initially thought (get a taxi) the location itself it brilliant. The hotel is modern and clean and the staff... More 

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HiltonFrankfurt, Executive Office at Hilton Frankfurt, responded to this review

Dear Kym N, thank you so much for your wonderful review about your stay in May last year! I am delighted to see that you enjoyed your time in Frankfurt and and even extended your stay with us. We would love to give you a warm welcome back at Hilton Frankfurt! Best regards & a happy new year, Susanne Brückner... More 

Top Contributor
73 reviews 73 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stopped for one night in Frankfurt for the Christmas Market and stayed here. A great location for the market. Everyone was very helpful, nice accommodations, breakfast and evening pre-dinner appetizers and drinks in the hospitality lounge. Would definitely consider staying here again.

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HiltonFrankfurt, Executive Secretary at Hilton Frankfurt, responded to this review

Dear Sonja H, thank you for your kind review about your recent short trip to Frankfurt Christmas Market while you were staying with us. I am delighted to see you had a very nice time and consider to come back to Hilton Frankfurt when your travel plans bring you back to the city. Kindly rest assured that Frankfurt is also... More 

Lichfield, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for 3 nights at this hotel, mainly to visit the Christmas market not for business. On arrival we were greeted by helpful, chatty staff who got us checked in quickly and easily. We drank in the bar on the first evening, it was expensive (but so is the rest of Frankfurt) bar staff again, friendly and helpful. Our... More 

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HiltonFrankfurt, Executive Office at Hilton Frankfurt, responded to this review

Dear 1NaughtyPixie, thank you very much for your recent stay with us and for taking the time to share your valuable feedback with other travellers. I am glad to learn from your feedback that you enjoyed your stay with us and especially the service attitude of our front desk and bar team. Feedback like your's is a great motivation for... More 

Columbus, Ohio
Contributor
18 reviews 18 reviews
6 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Very nice hotel. A bit pricey, but the service, facility and staff were well worth it. Great location to get to the Christmas Market area. The breakfast was very nice. The executive lounge was good, not spectacular.

Was this review helpful? Yes
HiltonFrankfurt, Executive Secretary at Hilton Frankfurt, responded to this review

Dear Gordon F, thanks a lot for having chosen Hilton Frankfurt for your recent stay in the city & for sharing your feedback via tripadvisor. It sounds as if you had a lovely time visiting the beautiful Christmas market and enjoying your stay with us. I am glad to read you like our breakfast offer as well as our service... More 

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Additional Information about Hilton Frankfurt

Address: Hochstrasse 4, 60313 Frankfurt, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Frankfurt
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Frankfurt 5*
Number of rooms: 342
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TripAdvisor is proud to partner with Hilton EMEA, Expedia, Booking.com, Orbitz, HotelTravel.com, Cheap Tickets, Hotels.com, Priceline, Despegar.com, Agoda, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Hilton Frankfurt reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Frankfurt Hotel Frankfurt
Hilton International Frankfurt
Frankfurt Hilton International
Hotel Style:
#6 Spa Hotel in Frankfurt
#17 Family Hotel in Frankfurt
#17 Luxury Hotel in Frankfurt
#18 Business Hotel in Frankfurt
#21 Romantic Hotel in Frankfurt

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