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Hilton Frankfurt

5.0 of 5 Hochstrasse 4, 60313 Frankfurt, Hesse, Germany
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Certificate of Excellence 2014
Hilton Frankfurt
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Hilton Frankfurt
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1,050 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Very clean rooms--with a comfortable, sizable bed. The staff at the hotel was very friendly, and patient with sub-par German language skills. The lobby is clean, and has an excellent complimentary breakfast and gym. My only complaint would be that the rooms are somewhat small, and the views are nothing impressive. Also, the price for a Hilton Hotel seems a... More 

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Minneapolis, Minnesota
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I stayed here last fall. After arriving on a morning flight from the US my wife and I stopped by the hotel to see if we could drop off our bags rather than cart them around the city all day. Seeing how exhausted we were, despite it being only 10AM the front desk staff had our room expedited and encouraged... More 

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HiltonFrankfurt, General Manager at Hilton Frankfurt, responded to this review

Dear JohnS_2563, Thank you so much for your kind words about the hotel team. At the same time I really regret to read, that you could only stay with us for one night and certainly hope, we will be having you back with us in the near future! Warm regards from Frankfurt, Marc Snijders General Manager, Hilton Frankfurt More 

Frankfurt, Germany
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Just stayed 3 great nights in the Hilton Frankfurt. I had a very warm welcome at the reception desk after somebody picked up my car. The Junior Suite was great, awesome view over Frankfurt from 2 picture-windows, i liked the greetings from the general manager and the fruit basket. Room Service was quick and accurate, in-room dining excellent quality. The... More 

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HiltonFrankfurt, General Manager at Hilton Frankfurt, responded to this review

Dear G P, It's such a pleasure to read your review. Thanks for taking the time to share your feedback with us. Indeed the views are spectacular, with a choice of skyline or park view. I particularly enjoy reading your comments about the hotel team, which I have gladly shared with them! On behalf of my entire team, we look... More 

Hyderabad, India
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is very ideally located, most of the malls are just a walk away. There are tons of shops and restaurants around. Food at the Hotel is delicious. However, the service is poor and slow. Would take forever to checkin/checkout. And also, if you are ordering food to your room, you might end up dozing off waiting for the food.

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Austin, Texas
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

LOCATION - 4 stars --- The hotel is situated in a very convenient location. It was a short taxi cab ride from the airport. If you are deciding wether to stay at the Hilton at Frankfurt Airport or the downtown one, choose the downtown as it is walking distance to many interesting spots. HOTEL - 3 stars --- The decor... More 

Was this review helpful? Yes 4
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Let me start out by saying that I lost respect for Hilton properties some years ago, however this Hilton is far superior to most others. The location is centrally located with shopping, dining and sightseeing all within walking distance. A taxi from FRA was 35Euro which is average. The staff was very helpful and friendly. The rooms were clean and... More 

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HiltonFrankfurt, Executive Office at Hilton Frankfurt, responded to this review

Dear Buldog5470, thank you very much for your stay with us and for taking the time to share your valuable feedback. I am delighted to see that you enjoyed your stay at Hilton Frankfurt and you are planning to visit us again! We are looking forward to your return. Despite of the positive review of your stay with us, I... More 

Fort Lauderdale, Florida
Top Contributor
122 reviews 122 reviews
86 hotel reviews
223 helpful votes 223 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for two nights, including New Year's Eve. The rate was higher than other nights, but still reasonable. Since we are Hilton Honors Gold status, we were given an upgrade and access to the executive lounge. The lounge was actually closed and drinks/snacks were served in the bar in the lobby. There are good directions to use the... More 

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HiltonFrankfurt, Executive Office at Hilton Frankfurt, responded to this review

Dear celusnek, thank you very much for your recent stay over New Year's Eve. The Hilton Frankfurt team wishes you a happy and healthy new year! I am delighted to see that you enjoyed staying with us and furthermore it is nice to see that we were able to provide you with excellent service and everything you would expect from... More 

New York City, New York
Contributor
18 reviews 18 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is yet another great Hilton property that I enjoyed during my stay at the beginning of December. The location is perfect, because it's not in the center of the city and is not noisy and crowdy and hence, more quiet during the day and night. It's in the walking distance to the main train station and is still close... More 

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Vaihingen Enz, Germany
1 review
1 of 5 stars Reviewed 4 weeks ago

absolutely not happy with what I experienced here. An waitress from "Bar & Lounge" treated me very impolitely just because I took the wrong seat. The badroom is for handicapped travellers which is very old. Cannot believe that this is an executive room.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
HiltonFrankfurt, General Manager at Hilton Frankfurt, responded to this review

Dear Axel R, as I already emailed you, I like to thank you very much for your recent stay with us and for sharing your feedback with us and other travellers. I sincerely apologize for any inconveniences you have experienced during your stay and I fully agree with you, that the attitude you experienced is unacceptable and highly regret, that... More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here after I won a nights free stay at a charity event, I paid for an additional two nights and when I arrived I wasn't disappointed. Although the hotel is further away from the train station than I had initially thought (get a taxi) the location itself it brilliant. The hotel is modern and clean and the staff... More 

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HiltonFrankfurt, Executive Office at Hilton Frankfurt, responded to this review

Dear Kym N, thank you so much for your wonderful review about your stay in May last year! I am delighted to see that you enjoyed your time in Frankfurt and and even extended your stay with us. We would love to give you a warm welcome back at Hilton Frankfurt! Best regards & a happy new year, Susanne Brückner... More 

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Additional Information about Hilton Frankfurt

Address: Hochstrasse 4, 60313 Frankfurt, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Frankfurt
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Frankfurt 5*
Number of rooms: 342
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Also Known As:
Hilton Frankfurt Hotel Frankfurt
Hilton International Frankfurt
Frankfurt Hilton International
Hotel Style:
#6 Spa Hotel in Frankfurt
#17 Family Hotel in Frankfurt
#18 Luxury Hotel in Frankfurt
#21 Romantic Hotel in Frankfurt
#21 Business Hotel in Frankfurt

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