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Hilton Frankfurt

#27 of 265 Hotels in Frankfurt
Certificate of Excellence
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Hochstrasse 4, 60313 Frankfurt, Hesse, Germany
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Hilton Frankfurt
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Hilton Frankfurt
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1,109 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed yesterday NEW

This seems like the type of hotel that was nice in the 80's. In massive need of a refurb. Having said that location is very good and it's nice that it backs onto the park. Such a good setting makes it even more frustrating that this hotel isn't any better. Breakfast Buffett is not good at all and the crowd... More 

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Senior Contributor
28 reviews 28 reviews
26 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is very close to the center. The rooms are clean and comfortable. Non-smoking rooms are available. Street side of the room are little bit noisy. A different concept lobby bar. Garden at the rear of the hotel is facing a cute green park. Should see. A lady at the front desk staff were quite rude. I warned her... More 

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London, United Kingdom
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 6 days ago NEW

Me and my husband stayed at the Hilton for a night during April 17-18. The hotel is in excellent location and has a very nice lobby area. The room was lovely and high quality but with no wifi, unless you paid for 25 euros a night, what a rip off... During our stay we were tremendously and continuously disturbed by... More 

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1 review
1 of 5 stars Reviewed 1 week ago

Service non-existent at check in, check out, breakfast and al other venues. Was charged a 1 night cancellation after confirming 1 week in advance of arrival - they charged on basis they could get away with this given they had a full hotel. Lack of amenities missing such as charger.......claimed they had none and nothing they could do

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UK
Top Contributor
59 reviews 59 reviews
50 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for four nights as the second stop on our tour of Germany. Just feel we should endorse the positive comments already made about this hotel. We too were unlucky in that the lobby refurbishments were only completed on the day we left. It does make the lobby and bar area stunning with the airy atrium and bags of... More 

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HiltonFrankfurt, General Manager at Hilton Frankfurt, responded to this review

Thanks do much for your kind review on TripAdvisor, dear Reevesey, It's so nice to read that you had such an enjoyable stay with us. Our lobby lounge & bar refurbishment was completed and the result is stunning, ith a new look, contemporary design and new menu. We hope to have you back soon, so that you can also enjoy... More 

Leiden, The Netherlands
Top Contributor
54 reviews 54 reviews
32 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

The excellent staff service began before I even arrived. The online check-in is a good idea and lets you check the location of your room and change it to a couple of other suggested rooms. Via e-mail, I requested a few things to have in my room before I arrived – for example, an extra duvet, an emptied mini-bar etc... More 

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Manama, Bahrain
Top Contributor
55 reviews 55 reviews
9 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a great hotel and could easily become excellent. We arrived the hotel in the late afternoon, parked my car up front and handed my keys to the concierge as is the procedure if no one will remain in the car. The check-in was quick and the staff were friendly and they were expecting me. We stayed in the... More 

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Nuremberg, Germany
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First of all I must say: do not be afraid of Hilton. You know, some people have kind of dislike, embarrassment or even fear of luxury and pathos. Hilton has nothing to do with this. Forget your complexes and just relax. Yes, Hilton is not a cheap place, but really, nothing beyond the clouds. You pay for excellent location, quietness,... More 

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Bossier City, Louisiana
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A great location to be in the central area to the river, local foods and shopping. Hotel lobby is being remodeled this week, but will be complete when I leave. Looks good so far with all new furniture in the lobby bar/coffee area. I think it will be a great improvement. Hotel bar drinks are 3x too expensive. Go 1... More 

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Dublin, Ireland
Top Contributor
57 reviews 57 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here for five nights a few weeks ago. Overall it was a mixed experience. I found the staff to be very friendly and helpful. The bed was comfy and the room was a nice size. What I didn't like was the crazy priced breakfast! I really don't understand why they price it so high. No one from our... More 

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