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Savigny Hotel Frankfurt City Messe

Savignystrasse 14-16, 60325 Frankfurt, Hesse, Germany (Formerly Hotel Savigny Frankfurt City - MGallery Collection)
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1 room 1 adult
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Savigny Hotel Frankfurt City Messe
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524 Reviews from our TripAdvisor Community

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1 review
1 of 5 stars Reviewed 1 week ago NEW via mobile

This hotel doesnt have anything proper else then the location( if you are there for the fair) If you have a problem they dont try to solve it , stuff seems politely apologizing for the trouble but doing nothing to solve it ,so for me this is rudeness and irresponsiblity. Since 2 days i am waiting for this awfully managed... More 

Helpful?
Thank Gamze O
Edinburgh, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

For those that might not want to read all of the below and are maybe contemplating staying at this hotel. I would urge you not to. To summarise my essay below, although I would still recommend reading it: - Unfit bedroom for two people upon arrival - Changed 4 rooms in a 3 night stay - One room change completely... More 

Helpful?
Thank davm22
Savignyhotel, Manager at Savigny Hotel Frankfurt City Messe, responded to this review

Dear Mr MD (davm22), Thank you for your detailed review. I met you in person and our cordial conversation concluded. Upon your departure, following a comprehensive investigation, issues for which action was needed have been solved. Thank you for your contribution. More 

Travelers are raving about these Frankfurt hotels

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

We had booked this hotel as part of our trip around Europe on motorcycles. Upon arrival we asked where the parking was located as advertised and were told to take the bikes to the multi storey car park. Upon arriving at the car park were told motorcycles were not allowed. We went back to the hotel and were told to... More 

Helpful?
Thank Richy1880
Savignyhotel, Manager at Savigny Hotel Frankfurt City Messe, responded to this review

Dear Guest (Richy1880), Extremely sorry for this misunderstanding. The car park is not owned neither managed by the hotel. Furthermore, we are not aware of any website that states otherwise. Kindly refer to our hotel website for accurate parking information. Considering your comment as valued advice, we will make arrangements for limited parking space upon advance request within our premises... More 

Hong Kong, China
Level Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Location - very close to Messe Frankfurt - 7 to 8 min walk. Lobby - nothing special here. - system seems buggy - we got checked out after 1 night inspite of having a confirmed & paid reservation for 3 nights. - matter was sorted out in a couple of hours. Rooms PLUS : - big - airy with natural... More 

Helpful?
Thank Hari_P3
Savignyhotel, Manager at Savigny Hotel Frankfurt City Messe, responded to this review

Dear guest (Hai_P3), Thank you for your comments. We wil action on these issues in the interest of enhancing our service quality. Your comments will be included in our ongoing renovation work. Thank you More 

Stoke-on-Trent, England
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Got a cracking 2 night with flight deal for the Christmas markets in December 2015.The reception staff were second to none,the young lad think his name could have been David nothing was to much trouble and his directions were bang on.The hotel bar never seemed to be open but I guess when we went during the Christmas markets everybody eat... More 

Helpful?
Thank dazzyb73uk
Savignyhotel, Manager at Savigny Hotel Frankfurt City Messe, responded to this review

Dear guest (dazzyb73uk), We are striving for excellence and your positive experience keeps us motivated. Thank you More 

Gold Coast, Australia
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Had a good stay. Rooms were okay and staff were helpful and friendly. Enjoyed the breakfast in a good atmosphere. Bathroom was what you expect all over Europe and was functional. Nice area and a good walk to most things. Frankfurt Christmas markets were the main reason we stayed here and they are well worth it.

Helpful?
Thank RMandJS
Savignyhotel, Manager at Savigny Hotel Frankfurt City Messe, responded to this review

Dear guest (RMandJS), We are happy to hear about your positive experience at our hotel and we will continue to strive higher. Thank you More 

Clarksville, Tennessee
Level Contributor
138 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Some of the reviews had us a bit unsure, but on arrival we were very pleasantly surprised. The staff speaks good English with a sense of humor. Rooms are of a good size with a great shower/water. Quiet Area.

Helpful?
Thank HarleyDree
Savignyhotel, Manager at Savigny Hotel Frankfurt City Messe, responded to this review

Dear guest (HarleyDree), We were delighted to read your comments. Thanks for letting others know about your positive experience. More 

Detroit
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed December 24, 2015 via mobile

I stayed for over 30 days in a period of 3 months and tried all their room types I.e business single, double and suite. The best part about the hotel is the location. I didn't want to stay closer to the station which is crowded and noisy. You have to walk for about 10 mins to reach you main station.... More 

Helpful?
Thank Vijays
Melbourne, Australia
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed December 23, 2015 via mobile

My husband and I stayed here for a quick overnight stop on our honeymoon as we transited through Frankfurt. The room was clean but dated and the bathroom tiny but functional and very warm. The breakfast was very good with hot options, cold cuts, cheese, bread, cereals and fruit. It was then a short 10 minute walk to the main... More 

Helpful?
Thank ChloeLilac
Charlotte, North Carolina
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed December 21, 2015

The location was o.k. We were early, and were not able to check in, but they did hold our luggage. The entry is impressive enough, but once you get past that the appearance is lackluster. The carpet was in need of replacement. Perhaps that explained the construction happening on our floor. The room was a nice size. The complimentary shampoos,... More 

Helpful?
Thank JustBreathe525600
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