We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 261 Frankfurt hotels

Jumeirah Frankfurt

5.0 of 5 Hotel   |   Thurn-und-Taxis-Platz 2, 60313 Frankfurt, Hesse, Germany (Innenstadt)
Hotel website
Click for phone number
Hotel amenities
Special Offer
Business First Package
Jumeirah Frankfurt
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Save Saved
You added Jumeirah Frankfurt to your Saves list
89%
Ranked #2 of 261 Hotels in Frankfurt
A recent review
4 of 5 stars reviewed 1 week ago
FranTomlinson Winsford, United Kingdom
Write a Review

520 reviews from our community

Traveler rating
    331
    136
    34
    11
    8
See reviews for
61
131
22
222
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (520)
  • Mar-May only
    (115)
  • Jun-Aug only
    (140)
  • Sep-Nov only
    (145)
  • Dec-Feb only
    (120)
All months
Winsford, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Amazing breakfast choice for a great price - check Awesome room with top facilities - check Check in- needs work. Travelling with a male colleague and the the reception staff (male) assumed we were together and amended my reservation for 1 to 2 without asking... Not clever Stay again! You betcha!!

Was this review helpful? Yes
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Fran Tomlinson, Thank you for sharing your feedback on TripAdvisor and thereby giving us the opportunity to enhance our service quality. Your comment about the check in process has been noted. Rest assured that this will be discussed further with our Front Office Manager for immediate improvement. Thank you for being our guest and we hope to have the... More

Stuart, Fl
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently spent three nights at the Jumeirah. The hotel is relatively new and is an exceedingly nice facility with spacious rooms (and bathrooms!). The hotel could not be in a better location. The excellent staff, however, is what set the Jumeirah apart from other places we stayed during our 2 weeks in Germany. We especially enjoyed Herman, the concierge.... More

Was this review helpful? Yes
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear William A, thank you very much for taking the time to write this review following your recent stay with us at Jumeirah Frankfurt. Our colleague Herman will be happy to learn about your compliments. We are looking forward to welcoming you back in the heart of the city. Kind regards, Doris Greif General Manager More

New York, New York
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After 30 years of business travel, have never stayed at Jumeirah which is a mistake based on the quality of this hotel. Here at busy time for Frankfurt Book Fair. Hotel full but never slowed staff down. Outstanding personnel who make it easy for you. Rooms are very clean, well designed, great bathrooms, floor to ceiling windows. The gym is... More

Was this review helpful? Yes
JumeirahFrankfurt, Geschäftsführer at Jumeirah Frankfurt, responded to this review

Dear Guest, thank you for taking your time to share your thoughts on TripAdvisor following your first stay with us. We have communicated your feedback to the entire team of Jumeirah Frankfurt and they are very proud to know that their efforts are appreciated. We are looking forward to your next visit. Kind regards, Doris Greif General Manager More

Frankfurt, Germany
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

After several visits , you can find that they are not same as jumeirah hotels in UAE. You will not get the same services. No welcome by door man and also no one help for your luggages. TALIS spa is one o the best in Dubai but in Frankfurt, if they are fully booked , you will receive offer from... More

Was this review helpful? Yes
JumeirahFrankfurt, Geschäftsführer at Jumeirah Frankfurt, responded to this review

Dear Alex Z, thank you for your valued feedback regarding your experience upon arrival as well as your treatment at the Spa. This is certainly not the level of service we are known for and can fully appreciate your disappointment. I have personally adressed your comments to the respective department heads in order to review our standards and provide further... More

London, United Kingdom
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Unfortunately, nothing special, no charm, just the kind of hotel you would find in Dubai. If you are the kind of person who like spending holiday in a resort in Dubai, I guess this is the kind of hotel you will enjoy. If spending any time in Dubai is out of the question (like me), then avoid this hotel. For... More

Was this review helpful? Yes
Abu Dhabi, United Arab Emirates
Top Contributor
84 reviews 84 reviews
30 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel scores very high in: Staff, Location, Amenities, and Cleanness & Comfort. The room rate can be in the upper range during the high seasons. So, if the cost is within what you are looking for, and if you are visit is to enjoy Frankfurt as a tourist, I suggest you don’t do a lot of research and choose... More

Was this review helpful? Yes
JumeirahFrankfurt, Guest Relation at Jumeirah Frankfurt, responded to this review

Dear TQ_Travel_Quest, thank you very much for taking your time to write your comments following your recent stay with us. We are very happy to hear, that you have enjoyed your visit with us and that everything was to your entire satisfaction. We certainly enjoyed looking after you and we hope to have the pleasure of welcoming you back again... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is attached to my zeil mall and to the walking zone in Frankfurt and to the old town too. The room is spacious and the service is unbeatable. When they knew i came from a long road trip they offered cappuccino and refreshments and we felt at home the moment we reached the room.

Was this review helpful? Yes
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Alshweihi, thank you for your feedback following your recent stay with us. We are very delighted to hear that you have enjoyed your stay with us and that you felt at home. Thank you for being our guest and we hope to have the pleasure of welcoming you back again in the not too distant future. Kind regards, Jumeirah... More

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Of course this hotel is expensive but you can understand why. Excellent service, location and facilities. If money is no problem, you need to stay here. I stayed here with my partner and we're treated like royalty. Of an extra €40 per night I upgraded to a suite, which was well worth the money. The hotel makes you feel like... More

Was this review helpful? Yes
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear DanielCampion84, thank you for taking your time to write your comments on TripAdvisor following your first stay with us. We are very happy to know, that you have enjoyed your stay with us and that everything was to your entire satisfaction. Rest assured that your comments will be passed on to the entire team. We certainly enjoyed looking after... More

Wolverhampton, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at the Jumeirah back in May whilst on business. The room was extremely modern and comfortable with a warm ambience. The bathroom was also well designed with a bath, shower and separate cubicle for the loo. It also had a quirky large window into the bathroom which I thought was stylish but may not be to everybody's taste.... More

Was this review helpful? Yes
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear mark_corey, thank you for taking your time to tell us about your experience at Jumeirah Frankfurt. We are very happy to know, that in general you have enjoyed your stay with us and that everything was to your entire satisfaction except the cost of the breakfast. Our guests have the choice to choose between buffet breakfast at Euro 32... More

Top Contributor
100 reviews 100 reviews
83 hotel reviews
107 helpful votes 107 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The location off the square is good but the service is second rate. Compared to its cousins in the Middle East this is a poor representation of the brand. They claim in their adverts they anticipate your needs. Well you can call room service at a busy time and they don't answer as they obviously have NOT anticipated a surge... More

Was this review helpful? Yes 1
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Manydaysaway, thank you for your comments following your recent stay with us. We are very sorry to hear, that you did we did not meet your expectations on servereal occassions. Your comments haven been noticed. Rest assured that this will be adressed by the Management. We hope that this will not deter you from visiting us again and we... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Jumeirah Frankfurt? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Jumeirah Frankfurt

Address: Thurn-und-Taxis-Platz 2, 60313 Frankfurt, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Frankfurt > Innenstadt
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Jumeirah Frankfurt 5*
Number of rooms: 218
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Hotels.com, Orbitz, Priceline, Jumeirah International, HotelTravel.com, Expedia, Cheap Tickets, Otel, getaroom.com, Despegar.com, Venere, TripOnline SA, Odigeo and Tingo so you can book your Jumeirah Frankfurt reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jumeirah Frankfurt Hotel Frankfurt

265 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (233)
Viewed
View from room (31)
Viewed
Hotel & grounds (25)
Viewed
Room/suite (92)
Viewed
Bathroom (20)
Viewed
Dining (10)
Viewed
Other (55)

Management photos: Courtesy of the property manager

Viewed
All management photos (33)
Viewed
Hotel & grounds (3)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (6)
Viewed
Other (23)
Hotels you might also like...
Check In Check Out
Price Your Stay