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All 263 Frankfurt hotels

Jumeirah Frankfurt

5.0 of 5 Hotel   |   Thurn-und-Taxis-Platz 2, 60313 Frankfurt, Hesse, Germany (Innenstadt)
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Jumeirah Frankfurt
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Ranked #2 of 263 hotels in Frankfurt
A recent review
5 of 5 stars reviewed 4 days ago
ac_utumi Sao Paulo, SP
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464 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
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English first
Sao Paulo, SP
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I´ve been to Germany on vacations with my husband and my 8 and 3 years old daughters, and we stayed at Jumeirah for 2 days. Even though it was short, we really enjoyed our stay at this hotel. Besides having excellent structure - building, room, decoration, technology, etc. - the staff was extremely friendly and nice with us, and all... More

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear ac_utumi, thank you for your comments following your recent stay with us. We are very happy to hear, that you have enjoyed your stay with us and that everything was to your entire satisfaction. Rest assured that your comments are passed on to all those, who contributed to making your stay a more comfortable one. We certainly enjoyed looking... More

Oslo, Norway
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Nice rooms, but the staff was overfriendly/false (did you really think that I need help to carry my 1 kilo bag (the only one I had with me), and did you really think I need to be guided all the way to my room?) and not being accepted into the gym because my footwear was socks and slippers really is... More

Was this review helpful? Yes 2
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear gliasjo, thank you for your comments following your recent stay with us. We are sorry to hear, that you were annoyed about the gym policy. The gym doesnt belong to the hotel, hence we cannot interfere in their policies. But we can assure you that this rule applies to all the gyms in Germany, as this is only for... More

Kosice, Slovakia
Contributor
14 reviews 14 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

It was not our first stay in this hotel but this stay was probably the best one. The hotel is beautiful, very modern (if you like high technology, you must try staying there, everything is very easy to operate and everything is very pleasant), the whole hotel is extremely clean, pleasant and comfortable. And I cannot forget to mention one... More

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Silvia s, thank you for your positive reply following your recent stay with us at Jumeirah Frankfurt. We are very pleased to know, that you and your family have enjoyed your stay with us and that everything was to your entire satisfaction. Rest assured that your comments are passed on to all those, who contributed to making your stay... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here recently for business, having been to the Marriott before. Was dreading it as Frankfurt is quite dull - or so i thought! Staff had great knowledge of local area and gave me some great tips on exploring in between my meetings. Shopping very close by, even saw some of the world cup matches at nearby bar. Rooms... More

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Megan S, thank you very much for your positive words following your first stay at Jumeirah Frankfurt. We are very pleased to know, that you have enjoyed your stay with us and that everything was to yur entire satisfaction. Rest assured that your comments are passed on to all those, who contributed to making your stay a more comfortable... More

London
2 reviews
5 of 5 stars Reviewed 1 week ago

This was a surprise. I, like so many people - was installed in a hotel as a result of being in a place on business. Normally the hotel doesn't really make an impression. It is simply a place to sleep and eat breakfast. The Jumeriah is an exception. It is a place which endears itself to you. Which is not... More

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Mark A, thank you very much for your positive words following your recent stay with us. We are delighted to know, that you have enjoyed your visit and that everything was to your entire satisfaction. Rest assured that your comment are passed on to the entire team, who will be very happy to know, that their efforts will not... More

Munich, Germany
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Jumeirah Frankfurt is the latest addiction to the (small) 5-star hotel segment in downtown Frankfurt. Outstanding location in downtown Frankfurt (directly at "Hauptwache"; just 50 m to entrance of subway/S-Bahn station) and in walking distance to the Financial District. Great large rooms with very nice and large bathrooms and all amenities you might be able to think about. Panorama rooms... More

Was this review helpful? Yes 1
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear DGE2014, thank you for posting your comments on TripAdvisor following your recent stay at Jumeirah Frankfurt. We are very delighted to know, that you have enjoyed your stay with us and that everything was to your entire satisfaction. Rest assured that your comments are passed on to all those, who contributed to making your stay a more comfortable one.... More

kuala lumpur
Top Contributor
147 reviews 147 reviews
38 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Upgraded to an executive suite by paying extra as we arrived early in the morning. Room was huge n modern with nespresso coffee machine. Location is central n within walking distance of most attractions. However was disappointed with an extra €180 charge to the bill when we reached. This was disputed n subsequently reversed. Apart from the wrong charge, we... More

Was this review helpful? Yes 1
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear merc8989, thank you for writing on TripAdvisor following your recent stay with us. We are happy to know, that you have enjoyed your stay with us and that everything was to your satisfaction. Apologies once again for being wrongly charged. Thank you for staying with us and we are looking forward to welcoming you back very soon again. Kind... More

Bingen am Rhein, Germany
1 review
5 of 5 stars Reviewed 2 weeks ago

Even though we were just backpackers, we were treated like royalty. Staff people were friendly, attentive but non-intrusive, and really listened. They went out of their way to make our stay pleasant (recommending and booking a great restaurant, for example). Rooms are handsomely appointed, breakfast is fabulous, and beds are mighty comfortable. Great views of the city. Gym and swimming... More

Was this review helpful? Yes
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Art R, thank you for your comments following your recent stay with us. We are very happy to read, that you have enjoyed your visit and that everything was to your entire satisfaction. Rest assured that I will share your comments with my team. We certainly enjoyed looking after you and we do hope to have the pleasure of... More

Hong Kong, China
Top Contributor
68 reviews 68 reviews
43 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

With a view above Frankfurt, it is very nice to have a drink in your room and enjoy it. The rooms are well appointed. Lobby Staff, Concierge, and Doormen always address you by your name, never miss once.

Was this review helpful? Yes
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear HongKong 1234, thank you for your positive review on TripAdvisor. We are delighted to know, that you have enjoyed your stay with us and that everything was to your satisfaction. Thank you for being our guest and we look very much forward to welcoming you back in the not too distant future. Kind regards, Stefan Winkler Acting General Manager More

Riyadh, Saudi Arabia
Top Contributor
245 reviews 245 reviews
50 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It was very pleasant to stay here for a honeymoon. They offered an upgrade but for a price, Not as wedding gift like other hotels. Asked for HDMI and got it. No tea maker and the room service too expensive they charge 5€ to deliver a pot of tea! it is called room service so how to charge for delivery?

Was this review helpful? Yes 1
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear AbdullahAltamimi, thank you for your feedback following you recent stay with us. We are happy to learn that you enjoyed your honeymoon at our hotel. Your comment about the service delivery charge has been noticed. However, at this point we would like to inform you that it is a standard in Germany that a service charge is applicable. We... More

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Additional Information about Jumeirah Frankfurt

Address: Thurn-und-Taxis-Platz 2, 60313 Frankfurt, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Frankfurt > Innenstadt
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Jumeirah Frankfurt 5*
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Also Known As:
Jumeirah Frankfurt Hotel Frankfurt

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Romantic Hotel in Frankfurt #2 Luxury Hotel in Frankfurt #2 Business Hotel in Frankfurt #3 Family Hotel in Frankfurt
Hotel Class
Official Description (provided by the hotel)
A LUXURIOUS AND INNOVATIVE HOTELThe striking Jumeirah Frankfurt is located right in the heart of the city – just a few steps away from the popular 'Zeil' shopping street and the financial district.Jumeirah Frankfurt offers 218 spacious guest rooms and suites, with amazing views across the city. Just as delightful is this hotel’s refreshing approach. From the original artworks by local artist Hartwig Ebersbach throughout the hotel, to the beehives on the roof that produce our own honey, at Jumeirah Frankfurt we do things a little differently.Everything you experience here is a taste of the very best the city can offer, whether you’re dining at the fabulous Max on One restaurant, enjoying a Skyline honey treatment at Talise Spa, or attending an event in our magnificent Crystal Ballroom.With little touches like your welcome drink and oshibori upon arrival and complimentary Wi-Fi throughout the hotel, everything we do is designed to make your stay a constant delight. ... more   less 
Number of rooms
218

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