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All 262 Frankfurt hotels

Jumeirah Frankfurt

5.0 of 5 Hotel   |   Thurn-und-Taxis-Platz 2, 60313 Frankfurt, Hesse, Germany (Innenstadt)
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Ranked #2 of 262 hotels in Frankfurt
A recent review
5 of 5 stars reviewed 4 days ago
Critic156 Dubai, United Arab Emirates
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476 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
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English first
Dubai, United Arab Emirates
Contributor
15 reviews 15 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A comfortable luxury business hotel with exceptional service standards. Centrally located and ideal for shopping, business or a base for a fruitful visit to the seasonal markets. Lobby staff were exceptional. Rooms are compact but well designed and come equipped with all the modern fittings you would expect. Good quality food and beverage within the hotel with choice on offer... More

Was this review helpful? Yes 1
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Critic 156, thank you for taking your time to write to us folllowing your recent stay with us. We are very happy to know, that everything was to your entire satisfaction. Thank you for staying with us and we hope to have the pleasure of welcoming you back again in the not too distant future. Kind regards Stefan Winkler... More

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

5 star hotel very nice and best location ever ... i like it and i hpe to comming again بالعربي افضل الفنادق الموجودة اذا كنتم حابين التسوق وهذا طبعا ان هو من افضل سلسلة فنادق بالعالم ... انصحكم اذا حابين فندق نظيف وموقع ممتاز

Was this review helpful? Yes
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Yousuf A, thank you for your comment following your recent stay with us. We are very delighted to know, that you have enjoyed your visiti with us and that everything was to your entire satisfaction. We hope to have the pleasure of welcoming you back again in the not too distant future. Kind regards, Stefan Winkler Acting General Manager More

Boston, Massachusetts
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I’ve stayed in this hotel for a week and had a great experience. This is a very modern and new hotel that is centrally located. Plenty of restaurant and shopping in the area, hotel is actually attached to a mall. The rooms are spacious, clean and filled with modern amenities. Breakfast downstairs is a bit expensive but convenient. TV selection... More

Was this review helpful? Yes
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear blrs 2014, thank you very much for your feedback following your first stay with us. We are very happy to hear, that everything was to your entire satisfaction during your stay. Thank you for being our guest and we look forward to welcoming you back very soon again. Kind regards, Stefan Winkler Acting General Manager More

London, United Kingdom
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is up to the usual Jumeirah standards and I have no complaints, it was a lovely stay! The staff were attentive, the service excellent, the room was excellent and the bed was to die for. Not cheap, but you get what you pay for. Its also an excellent location for the centre of Frankfurt.

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JumeirahFrankfurt, Manager at Jumeirah Frankfurt, responded to this review

Dear Seran t, thank you very much for your positive words following your recent stay at Jumeirah Frankfurt. We are very pleased to know, that you have enjoyed your stay with us and that everything was to your entire satisfaction. Rest assured that your comments will be passed on to all those, who contributed to making your stay a more... More

Jakarta, Indonesia
Top Contributor
269 reviews 269 reviews
85 hotel reviews
684 helpful votes 684 helpful votes
2 of 5 stars Reviewed 2 weeks ago

During reservation, emails and airport pick up service was perfect. It was fast like really fast reply. I noted a honeymoon couple will be there too, they said they will make special arrangement. Yes special arrangement is to asked them to pay another 90euro for a room upgrade. Which we decline. We were asked to wait for our room because... More

Was this review helpful? Yes
JumeirahFrankfurt, Geschäftsführer at Jumeirah Frankfurt, responded to this review

Dear bongkeh, thank you for sharing your experience following your recent stay at Jumeirah Frankfurt. We are very sorry to hear, that your stay was far from satisfactory. Please accept our sincere apologies for the inconvenience caused to you. Rest assured that we will take your comments very seriously, as this is the only way to improve our services towards... More

Qatar
Contributor
14 reviews 14 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A wonderful hotel, superb location, the room(s) I have selected for my family stay were studios, these were wonderfully appointed, breakfast was outstanding in every account, the staff are warm, dedicated and polite. In short this hotel is a gem in Frankfurt.

Was this review helpful? Yes
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Al Suwaidi, Thank you for sharing your experience from your recent stay with us at Jumeirah Frankfurt. We are delighted to read that you have enjoyed your stay to the fullest and that everythinge was to your entire satisfaction. Rest assured that your comments are passed on to all those, who contributed to making your stay a more comfortable... More

Sao Paulo, SP
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I´ve been to Germany on vacations with my husband and my 8 and 3 years old daughters, and we stayed at Jumeirah for 2 days. Even though it was short, we really enjoyed our stay at this hotel. Besides having excellent structure - building, room, decoration, technology, etc. - the staff was extremely friendly and nice with us, and all... More

Was this review helpful? Yes
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear ac_utumi, thank you for your comments following your recent stay with us. We are very happy to hear, that you have enjoyed your stay with us and that everything was to your entire satisfaction. Rest assured that your comments are passed on to all those, who contributed to making your stay a more comfortable one. We certainly enjoyed looking... More

Oslo, Norway
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Nice rooms, but the staff was overfriendly/false (did you really think that I need help to carry my 1 kilo bag (the only one I had with me), and did you really think I need to be guided all the way to my room?) and not being accepted into the gym because my footwear was socks and slippers really is... More

Was this review helpful? Yes 2
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear gliasjo, thank you for your comments following your recent stay with us. We are sorry to hear, that you were annoyed about the gym policy. The gym doesnt belong to the hotel, hence we cannot interfere in their policies. But we can assure you that this rule applies to all the gyms in Germany, as this is only for... More

Kosice, Slovakia
Contributor
15 reviews 15 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It was not our first stay in this hotel but this stay was probably the best one. The hotel is beautiful, very modern (if you like high technology, you must try staying there, everything is very easy to operate and everything is very pleasant), the whole hotel is extremely clean, pleasant and comfortable. And I cannot forget to mention one... More

Was this review helpful? Yes
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Silvia s, thank you for your positive reply following your recent stay with us at Jumeirah Frankfurt. We are very pleased to know, that you and your family have enjoyed your stay with us and that everything was to your entire satisfaction. Rest assured that your comments are passed on to all those, who contributed to making your stay... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here recently for business, having been to the Marriott before. Was dreading it as Frankfurt is quite dull - or so i thought! Staff had great knowledge of local area and gave me some great tips on exploring in between my meetings. Shopping very close by, even saw some of the world cup matches at nearby bar. Rooms... More

Was this review helpful? Yes
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Megan S, thank you very much for your positive words following your first stay at Jumeirah Frankfurt. We are very pleased to know, that you have enjoyed your stay with us and that everything was to yur entire satisfaction. Rest assured that your comments are passed on to all those, who contributed to making your stay a more comfortable... More

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Additional Information about Jumeirah Frankfurt

Address: Thurn-und-Taxis-Platz 2, 60313 Frankfurt, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Frankfurt > Innenstadt
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Jumeirah Frankfurt 5*
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Also Known As:
Jumeirah Frankfurt Hotel Frankfurt

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Frankfurt #2 Luxury Hotel in Frankfurt #3 Romantic Hotel in Frankfurt #3 Family Hotel in Frankfurt
Hotel Class
Official Description (provided by the hotel)
A LUXURIOUS AND INNOVATIVE HOTELThe striking Jumeirah Frankfurt is located right in the heart of the city – just a few steps away from the popular 'Zeil' shopping street and the financial district.Jumeirah Frankfurt offers 218 spacious guest rooms and suites, with amazing views across the city. Just as delightful is this hotel’s refreshing approach. From the original artworks by local artist Hartwig Ebersbach throughout the hotel, to the beehives on the roof that produce our own honey, at Jumeirah Frankfurt we do things a little differently.Everything you experience here is a taste of the very best the city can offer, whether you’re dining at the fabulous Max on One restaurant, enjoying a Skyline honey treatment at Talise Spa, or attending an event in our magnificent Crystal Ballroom.With little touches like your welcome drink and oshibori upon arrival and complimentary Wi-Fi throughout the hotel, everything we do is designed to make your stay a constant delight. ... more   less 
Number of rooms
218

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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