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Jumeirah Frankfurt

Certificate of Excellence
5.0 of 5
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Thurn-und-Taxis-Platz 2, 60313 Frankfurt, Hesse, Germany
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1 room 1 adult
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Jumeirah Frankfurt
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833 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

The accommodations were excellent. The view of the city from the room was amazing. The location is excellent too. The service in the bar was supurb the drinks and appetizers were too. I would recommend this hotel when staying in Frankfurt.

Helpful?
Thank 11030travler
JumeirahFrankfurt, Geschäftsführer at Jumeirah Frankfurt, responded to this review

Dear 11030travler, Thank you very much for your positive review. We are delighted to read that you had an enjoyable stay at Jumeirah Frankfurt and we look forward to welcoming you back in the future. Best regards, Doris Greif General Manager More 

Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Very great location and lux hotel located in DT and attached to a shopping mall as well shopping st. Also great restaurants and information. The hotel staff is not what you expect from Jumeirah brand level compared to previous stays in Dubai and London as well Bodrum. Quite small rooms but the panoramic suite is amazing and has a nice... More 

Helpful?
Thank Bader 4
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Bader, thank you for your feedback following your first stay with us. We are happy to read that in general you have enjoyed your stay with us. Your comments about the friendliness of the staff has been noted and will be addressed for immediate action. We certainly enjoyed looking after you and we do hope to have the pleasure... More 

Level Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Brilliant hotel, gorgeous rooms with a very luxurious style and decor. Great restaurant and bar with excellent service and food. The spa was a nice way to relax in beautiful surroundings. Very close to the main train station so location was great. Highly recommended

Helpful?
Thank Oliver W
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Oliver, Thank you for taking the time in writing a review of your stay with us. Your kind words are very much appreciated. We look forward to welcoming you back to Jumeirah Frankfurt. Kind regards, Doris Greif General Manager More 

Hong Kong, China
Level Contributor
7 reviews
7 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We arrived on Christmas Day and back to home on 28th. We visited Rothenburg, Nuremberg, Strasbourg and finally Frankfurt. We were tired and luckily stayed in this excellent hotel. It was not near to railway station but could get subway or taxi to there. The taxi charged us nine euro which was reasonable but driver seemed not familiar to Jumeirah... More 

Helpful?
Thank Wilson S
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Wilson, Thank you for taking the time in writing a review of your stay with us. Your kind words are very much appreciated. We look forward to welcoming you back to Jumeirah Frankfurt. Kind regards, Doris Greif General Manager More 

London
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel during December to visit the Christmas market. The location of the hotel was great, especially since the Christmas market was less than 5 minutes walk away. The main shopping mall (MyZeil Shopping Mall) was next to the hotel which was an added bonus. The room we stayed in was on a high floor so we... More 

Helpful?
Thank Travel_Hopper2007
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, We are delighted to read your great review following your stay at Jumeirah Frankfurt. It gives us great pleasure to know that you enjoyed your stay with us highlighting your experiences at Max on One during breakfast. Rest assured that I will pass on your comments to Sonja, who will be very happy to know that her efforts... More 

Tehran, Iran
Level Contributor
31 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was there several times , the first time hotel was very good but the next time I found the cleanness was less , the disorder and irregularly were more. No enough attention to frequent guests and make unsuitable sense when you are going to be relax. The location is great , the building is modern although a small lobby... More 

Helpful?
Thank khoeiny
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, thank you for taking your time to write about your recent stay with us. We have taken your comments very seriously and rest assured that this will be discussed with the respective department heads for immediate improvement. Please accept our apologies for any inconvenience caused to you. We certainly enjoyed looking after you and we do hope to... More 

Level Contributor
67 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This was an awesome weekend at the Jumeirah in the very center of Frankfurt. We had a lovely room, super comfy bed, great bathroom with a separate toilet. Relaxed, but premium interior design. Great TV set. Sunday breakfast was fabulous as well. Very long opening hours. They also have a great spa! And direct Access to the premium sports club... More 

Helpful?
Thank Gabi H
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Gabi H, Thank you very much for your positive review. We are very happy that you had an enjoyable stay at Jumeirah Frankfurt and that you will return to Frankfurt because of your great experience with us. Kind regards, Doris Greif General Manager More 

riyadh
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is extremely amazing, modern, in the heart of zeil street. If you stay in this hotel you are surrounded with shopping malls, bars, restaurants, near the river, a lot of nice places. The hotel staff are extremely helpful and welcoming all the time. This is really a 5 stars hotel.

Helpful?
Thank nicesal
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you very much for taking the time to write this review following your stay with us. It will be my pleasure to share your comments with my colleagues as they will be happy to know that their efforts are so well appreciated. We look forward to welcoming you back once more. Kind regards, Doris Greif General Manager More 

San Francisco, California
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I loved it, service was awesome, room was incredible. The view was incredible, the room was well located could not be more pleased. Taxi's were available in a second I would love to stay again when I am in Frankfurt.

Helpful?
Thank damienmane
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you for taking the time in writing a review of your stay with us. Your kind words are very much appreciated. We look forward to welcoming you back to Jumeirah Frankfurt. Kind regards, Doris Greif General Manager More 

London
Level Contributor
53 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here 2 nights on business, the hotel is of a high standard with attentive staff. The rooms are clean and of a very high standard. Personally I had some frustrations with the TV continually switching to standby, but as was only in the room to sleep - tis was fairly minor. The hotel restaurants are of a good... More 

Helpful?
Thank MLAJF
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, thank you for providing us with your feedback following your recent stay with us. We are very happy to hear that in general you have enjoyed your visit. Your comments about the TV System and the service provided in the restaurant have been noticed. Rest assured that this is adressed by the respective department head for immediate action.... More 

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