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Jumeirah Frankfurt

Certificate of Excellence
5.0 of 5
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Thurn-und-Taxis-Platz 2, 60313 Frankfurt, Hesse, Germany
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Jumeirah Frankfurt
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Ranked #2 of 268 Hotels in Frankfurt
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 days ago
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713 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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mumbai
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My First Stay in a Jumeirah Property and I must say I was bowled over by the brilliance of this Hotel. I completed my stay in July 2014 during the F1 Grand Prix in Hockenheimring in Germany. I booked my stay through the AMEX Plat Services and I was treated like royalty. The Room was perfect, had brilliant views of... More 

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you for staying at Jumeirah Frankfurt during your recent visit to Frankfurt and for taking the time in writing a review on TripAdvisor. Your comments are much appreciated. We are sure that many of travelers, whether leisure or business, will benefit from your review. We are looking forward to welcoming you back at Jumeirah Frankfurt in the... More 

Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 1 week ago

A lovely property in a very central location with lots to do. A true 5 star welcome on arrival with lots of nice touches. Service continued at the same level throughout. Room was stunning. Better than average selection of English channels on TV. Bed perhaps the most comfortable I've ever slept in. Seriously. Booked multiple rooms for my party and... More 

Was this review helpful? Yes
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Todd, Thank you for taking the time in writing a review of your stay with us. Your kind words are very much appreciated. We look forward to welcoming you back to Jumeirah Frankfurt and remain, with kind regards, Doris Greif General Manager More 

Kuwait
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I just loves my whole stay at the hotel! Great location and such a luxurious hotel. I booked the studio for two separate beds.. But the beds are close to each other. Other than that everything else was wonderful. Everything is touch and it's a spacious room. Great shower! Loved the slippers & products. They recommend their spa but I... More 

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you very much for your positive review. We are very happy that you had an enjoyable stay at Jumeirah Frankfurt and that you will return to Frankfurt because of your great experience with us. Kind regards Doris Greif General Manager More 

United States
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

A very new hotel just 3 years old in Frankfurt. We stayed here for 2 nights. Staffs from Front desk, Conceige an bell men are very helpful and friendly. All speak in good English. Rooms are perfect clean, spacious and modern. Air-conditioned rooms with sound proof. Hotel privacy is good and excellent as all lifts access to floors just scanned... More 

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you very much for your positive review. We are very happy that you had an enjoyable stay at Jumeirah Frankfurt and that you will return to Frankfurt because of your great experience with us. Kind regards, Doris Greif General Manager More 

Heath, Texas
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

As many others have said, this hotel is very well located, certainly a plus, and provided both excellent service and quality of accommodation. From what we could tell, it appeared to be a new hotel, constructed or remodeled recently. Top drawer in our opinion!

Was this review helpful? Yes
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you for taking the time in writing a review of your stay with us. Your kind words are very much appreciated. We look forward to welcoming you back to Jumeirah Frankfurt. Kind regards, Doris Greif General Manager More 

Kingston, Saint Andrew, Jamaica
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My recent stay at Jumeirah Frankfurt was a very good experience, the location was central, the shopping mall was just next door. The bell captain Derrick was very helpful in getting us transportation for my large family of 7 to go to the zoo. The Buffett breakfast was also good, restaurant staff were attentive and spoke English well. Will recommend... More 

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on TripAdvisor following your recent stay at Jumeirah Frankfurt, in the heart of the city. We have communicated your feedback to the entire team of Jumeirah Frankfurt and they are very proud to know that their efforts are appreciated. Especially to Derrick from Concierge and I know he... More 

USA
Level Contributor
53 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I spent 3 nights here with work and could not fault the hotel. Rooms are extremely spacious, well design, luxurious and modern (bose sound systems, plush carpets etc). Definitely a class above other "chain" hotels in the area eg SPG. Breakfast was exceptional too. Not sure what else you could possibly want!

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear VincentChase, We are delighted to read that you have had a pleasant stay with us during your business trip to Frankfurt. Our colleague will be very pleased to learn about your compliments. We are looking forward to the opportunity of welcoming you back on your next visit to Frankfurt. In the meantime I remain, with kind regards, Doris Greif... More 

Bellevue, Washington
Level Contributor
139 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Jumeirah Frankfurt is a luxurious hotel with high quality friendly service and excellent location next to MyZeil mall and close to the Opera. We were upgraded to the Studio on the top floor. The studio was spacious, very nicely furnished, elegant with a very comfortable bed and panoramic city view. The elevator goes to your floor after reading your... More 

Was this review helpful? Yes
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you for staying at Jumeirah Frankfurt during your recent visit to Frankfurt and for taking the time in writing a review on TripAdvisor. Your comments are much appreciated. We are sure that many of travelers, whether leisure or business, will benefit from your review. We are looking forward to welcoming you back at Jumeirah Frankfurt in the... More 

Hong Kong, China
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is modern and well equipped. My room is not small but the way it is arranged creates an unnecessary large space for the work desk making the living space a bit cramped. The worst experience I had was a false fire alarm at 1:30am forcing an evacuation of the entire hotel. The hotel apparently had no experience in... More 

Was this review helpful? Yes
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Tim W, Once again we would like to sincerely apologize for the inconveniences caused during your stay with us. Kindly be informed, that the false fire alarm effected the hotel as well as the entire area of the MyZeil Shopping Centre and the Office Building next door which led to the evacuation process in the hotel. We hope you... More 

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Palais Suite (93)
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