We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 262 Frankfurt hotels

Jumeirah Frankfurt

5.0 of 5 Hotel   |   Thurn-und-Taxis-Platz 2, 60313 Frankfurt, Hesse, Germany (Innenstadt)
Hotel website
Hotel amenities
Special Offer
Business First Package
Save Saved
You added Jumeirah Frankfurt to your Saves list
Jumeirah Frankfurt
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 12 more sites!
90%
Ranked #2 of 262 hotels in Frankfurt
A recent review
5 of 5 stars reviewed today
aimzhigher123 London, United Kingdom
  • Overview
  • Reviews (480)
  • Photos (252)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (93)
  • Location
  • More
true
Write a Review

480 people have reviewed this hotel

Traveler rating
    305
    129
    31
    8
    7
See reviews for
52
123
22
206
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Contributor
20 reviews 20 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed today NEW

Great location in the centre of Frankfurt. Only 15 mins taxi €35 from the airport. Complementary upgrade to a skyline suite. Jennifer on reception suburb. Cold towel on arrival. Water and cakes in the bar. Lifts can be a little slow at busy times. Room and bed massive. Bathroom amazing with tv in mirror! Complementary snacks and products. Coffee machine... More

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Hotel is well located in the centre of Frankfurt, the old town and other tourist destinations are within easy walking, the higher floors have excellent views over the city. The junior suite type rooms are a very nice feature of this hotel, this was my first ever visit to Germany and it was a very pleasant experience, I look... More

Was this review helpful? Yes
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Rosschc, thank you for sharing your comments on TripAdvisor. We are very happy to hear that you have enjoyed your stay with us and that everything was to your entire satisfaction. We are looking forward to welcoming you back to Jumeirah Frankfurt in the not too distant future. Kind regards, Stefan Winkler, Acting General Manager More

Mumbai (Bombay), India
Contributor
11 reviews 11 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a nice property with some amazing views if you are lucky to get too floors. Right in the middle of zeil it offers you escape windows to shop around even in tight schedules. The hotel staff is very good and always greeting you everytime. The facilities like stereo in bathroom .. allocated lifts etc are quite good. Didn't... More

Was this review helpful? Yes
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear ViniSoni, thank you for your comments following your recent stay with us. We are very happy to read, that you have enjoyed your stay with us. Your comment about the arabic food has been noticed. Kindly be informed that the restaurant is managed by a 3rd party not by the hotel itself. Hoowever, we are happy to forward your... More

Dubai, United Arab Emirates
Contributor
15 reviews 15 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

A comfortable luxury business hotel with exceptional service standards. Centrally located and ideal for shopping, business or a base for a fruitful visit to the seasonal markets. Lobby staff were exceptional. Rooms are compact but well designed and come equipped with all the modern fittings you would expect. Good quality food and beverage within the hotel with choice on offer... More

Was this review helpful? Yes 1
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Critic 156, thank you for taking your time to write to us folllowing your recent stay with us. We are very happy to know, that everything was to your entire satisfaction. Thank you for staying with us and we hope to have the pleasure of welcoming you back again in the not too distant future. Kind regards Stefan Winkler... More

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

5 star hotel very nice and best location ever ... i like it and i hpe to comming again بالعربي افضل الفنادق الموجودة اذا كنتم حابين التسوق وهذا طبعا ان هو من افضل سلسلة فنادق بالعالم ... انصحكم اذا حابين فندق نظيف وموقع ممتاز

Was this review helpful? Yes
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Yousuf A, thank you for your comment following your recent stay with us. We are very delighted to know, that you have enjoyed your visiti with us and that everything was to your entire satisfaction. We hope to have the pleasure of welcoming you back again in the not too distant future. Kind regards, Stefan Winkler Acting General Manager More

Boston, Massachusetts
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I’ve stayed in this hotel for a week and had a great experience. This is a very modern and new hotel that is centrally located. Plenty of restaurant and shopping in the area, hotel is actually attached to a mall. The rooms are spacious, clean and filled with modern amenities. Breakfast downstairs is a bit expensive but convenient. TV selection... More

Was this review helpful? Yes
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear blrs 2014, thank you very much for your feedback following your first stay with us. We are very happy to hear, that everything was to your entire satisfaction during your stay. Thank you for being our guest and we look forward to welcoming you back very soon again. Kind regards, Stefan Winkler Acting General Manager More

London, United Kingdom
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is up to the usual Jumeirah standards and I have no complaints, it was a lovely stay! The staff were attentive, the service excellent, the room was excellent and the bed was to die for. Not cheap, but you get what you pay for. Its also an excellent location for the centre of Frankfurt.

Was this review helpful? Yes
JumeirahFrankfurt, Manager at Jumeirah Frankfurt, responded to this review

Dear Seran t, thank you very much for your positive words following your recent stay at Jumeirah Frankfurt. We are very pleased to know, that you have enjoyed your stay with us and that everything was to your entire satisfaction. Rest assured that your comments will be passed on to all those, who contributed to making your stay a more... More

Jakarta, Indonesia
Top Contributor
271 reviews 271 reviews
85 hotel reviews
733 helpful votes 733 helpful votes
2 of 5 stars Reviewed 4 weeks ago

During reservation, emails and airport pick up service was perfect. It was fast like really fast reply. I noted a honeymoon couple will be there too, they said they will make special arrangement. Yes special arrangement is to asked them to pay another 90euro for a room upgrade. Which we decline. We were asked to wait for our room because... More

Was this review helpful? Yes 1
JumeirahFrankfurt, Geschäftsführer at Jumeirah Frankfurt, responded to this review

Dear bongkeh, thank you for sharing your experience following your recent stay at Jumeirah Frankfurt. We are very sorry to hear, that your stay was far from satisfactory. Please accept our sincere apologies for the inconvenience caused to you. Rest assured that we will take your comments very seriously, as this is the only way to improve our services towards... More

Qatar
Contributor
14 reviews 14 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A wonderful hotel, superb location, the room(s) I have selected for my family stay were studios, these were wonderfully appointed, breakfast was outstanding in every account, the staff are warm, dedicated and polite. In short this hotel is a gem in Frankfurt.

Was this review helpful? Yes
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Al Suwaidi, Thank you for sharing your experience from your recent stay with us at Jumeirah Frankfurt. We are delighted to read that you have enjoyed your stay to the fullest and that everythinge was to your entire satisfaction. Rest assured that your comments are passed on to all those, who contributed to making your stay a more comfortable... More

Sao Paulo, SP
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed July 27, 2014

I´ve been to Germany on vacations with my husband and my 8 and 3 years old daughters, and we stayed at Jumeirah for 2 days. Even though it was short, we really enjoyed our stay at this hotel. Besides having excellent structure - building, room, decoration, technology, etc. - the staff was extremely friendly and nice with us, and all... More

Was this review helpful? Yes
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear ac_utumi, thank you for your comments following your recent stay with us. We are very happy to hear, that you have enjoyed your stay with us and that everything was to your entire satisfaction. Rest assured that your comments are passed on to all those, who contributed to making your stay a more comfortable one. We certainly enjoyed looking... More

Owners: What's your side of the story?
If you own or manage Jumeirah Frankfurt, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Jumeirah Frankfurt? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Jumeirah Frankfurt

Address: Thurn-und-Taxis-Platz 2, 60313 Frankfurt, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Frankfurt > Innenstadt
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Jumeirah Frankfurt 5*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, Expedia, Booking.com, Jumeirah International, HotelTravel.com, Cheap Tickets, Hotels.com, Tingo, Otel, Priceline, getaroom.com, TripOnline SA, Agoda and BookingOdigeoWL so you can book your Jumeirah Frankfurt reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jumeirah Frankfurt Hotel Frankfurt

252 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (220)
Viewed
Hotel & grounds (25)
Viewed
View from room (31)
Viewed
Room/suite (92)
Viewed
Bathroom (20)
Viewed
Dining (10)
Viewed
Other (42)

Management photos: Courtesy of the property manager

Viewed
All management photos (33)
Viewed
Hotel & grounds (3)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (6)
Viewed
Other (23)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Frankfurt with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Luxury Hotel in Frankfurt #2 Business Hotel in Frankfurt #3 Romantic Hotel in Frankfurt #3 Family Hotel in Frankfurt
Hotel Class
Official Description (provided by the hotel)
A LUXURIOUS AND INNOVATIVE HOTELThe striking Jumeirah Frankfurt is located right in the heart of the city – just a few steps away from the popular 'Zeil' shopping street and the financial district.Jumeirah Frankfurt offers 218 spacious guest rooms and suites, with amazing views across the city. Just as delightful is this hotel’s refreshing approach. From the original artworks by local artist Hartwig Ebersbach throughout the hotel, to the beehives on the roof that produce our own honey, at Jumeirah Frankfurt we do things a little differently.Everything you experience here is a taste of the very best the city can offer, whether you’re dining at the fabulous Max on One restaurant, enjoying a Skyline honey treatment at Talise Spa, or attending an event in our magnificent Crystal Ballroom.With little touches like your welcome drink and oshibori upon arrival and complimentary Wi-Fi throughout the hotel, everything we do is designed to make your stay a constant delight. ... more   less 
Number of rooms
218

Questions & Answers

Questions? Get answers from Jumeirah Frankfurt staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer