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All 261 Frankfurt hotels

Jumeirah Frankfurt

5.0 of 5 Hotel   |   Thurn-und-Taxis-Platz 2, 60313 Frankfurt, Hesse, Germany (Innenstadt)
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Ranked #2 of 261 Hotels in Frankfurt
A recent review
5 of 5 stars reviewed yesterday
mark_corey Wolverhampton, United Kingdom
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504 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wolverhampton, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed at the Jumeirah back in May whilst on business. The room was extremely modern and comfortable with a warm ambience. The bathroom was also well designed with a bath, shower and separate cubicle for the loo. It also had a quirky large window into the bathroom which I thought was stylish but may not be to everybody's taste.... More

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Top Contributor
100 reviews 100 reviews
83 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

The location off the square is good but the service is second rate. Compared to its cousins in the Middle East this is a poor representation of the brand. They claim in their adverts they anticipate your needs. Well you can call room service at a busy time and they don't answer as they obviously have NOT anticipated a surge... More

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Langley City, Canada
Top Contributor
73 reviews 73 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We just had a quick stay of a couple nights at the Jumeirah Frankfurt. It was our first stay at a Jumeirah property. Overall, I give it five stars. First, the service is outstanding. As mentioned in my title, the smiles and support are all around. The concierge, front desk staff, doormen and room staff are uniformly excellent. The only... More

Was this review helpful? Yes 1
JumeirahFrankfurt, Geschäftsführer at Jumeirah Frankfurt, responded to this review

Dear Ashleygr, thank you for your comments following your recent stay with us. We are very happy to hear that in general you have enjoyed your stay with us. Your comment about the Breafast Service has been noted and adressed by the respective department head for immediate improvement. We certainly enjoyed looking after you and we hope to have the... More

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Nice hotel but as a regular business traveler this is not the best for what it stands for. The lobby is cramped and the staff friendly but not sufficiently professional for this standard of hotel. The room is ok but I don't like rooms where the bathroom has a window into the room again. Mini bar is sparsely stocked. The... More

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JumeirahFrankfurt, Geschäftsführer at Jumeirah Frankfurt, responded to this review

Dear CAES 12, thank you for feedback following your first stay with us. Your comments have been noticed. Rest assured that your points will be discussed by the respective department heads for immediate action and improvement. Thank you for being our guest and we hope to have the pleasure of welcoming you back again in the not too distant future.... More

Georgetown, South Carolina
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had a fantastic time here. Brilliant suites and the breakfast buffet was one of the best quality I have had. Accommodating staff. Highly recommend and was very week located for our trip to frankfurt.

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JumeirahFrankfurt, Geschäftsführer at Jumeirah Frankfurt, responded to this review

Dear cityscape, thank you for your time to share with us your feedback following your recent stay with us. We are very happy to hear, that you have enjoyed your stay with us. Please be assured that your feedback will be shared amongst all colleagues. We are looking forward to welcoming you back again in the not too distant future.... More

San Francisco, California
Top Contributor
113 reviews 113 reviews
110 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I appreciated the new, modern rooms - touch of a button to open/close shades, turn on/off lights. Very comfortable bed, nespresso machine for excellent coffee and nice bathroom. Also, good wifi. I also liked the location as close to business office and also shopping and restaurants, yet rooms were very quiet. Staff was very helpful and friendly. Like most European... More

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Riyadh, Ar Riyad, Saudi Arabia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stay in this hotel in the month of August hoping it's excellent hotel, unfortunately, it ends that wrong hotel in good location. My advise, do not stay if you can stay in others hotels around. Not worth the price we paid for at all

Was this review helpful? Yes 1
Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

our German friend booked this hotel for us and we were pleasantly surprised. the hotel is situated in a nice shopping district and its not a huge hotel and lobby and lounge is small compared to most hotels we went to previously. bu the rooms are new and the facilities are modern and the view is great !

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JumeirahFrankfurt, Geschäftsführer at Jumeirah Frankfurt, responded to this review

Dear jnjchin, thank you very much for your comments following your recent stay with us. We are very delighted to hear, that you have enjoyed the hotel and its services. We certainly enjoyed looking after you and we hope to have the pleasure of welcoming you back again in the not too distant future. Kind regards, Stefan Winkler Acting General... More

Saudi Arabia
Contributor
20 reviews 20 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here in a suite room. The staff were friendly and the suite room was really good. In addition, the breakfast was good with limited selections on hot plates. there is a shopping center nearby too.

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear g0ldenbird, thank you very much for your comments following you recent stay with us. We are very happy to hear, that everythig was to your entire satisfaction and that you felt comfortable while staying with us. Thank you for being our guest and we look forward to welcoming you back again in the not too distant future. Kind regards,... More

London
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel for the first time this Sep and was pleasantly surprised by its overall quality. I generally stay at Steigenberger Hof. Staff is very helpful and courteous - I dealt with Mr Filipos. I stayed in a Studio Room which was quite spacious with a big bathroom at almost similar rates of Steigenberger standard room rent... More

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear vg_wanderer, thank you for taking your time to write your comments on TripAdvisor following your first stay with us We are happy to hear, that you have enjoyed your visit with us. Rest assured that your comments will be passed on to all those, who contributed to making your stay a more comfortable one, especially to Filipos, who will... More

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Additional Information about Jumeirah Frankfurt

Address: Thurn-und-Taxis-Platz 2, 60313 Frankfurt, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Frankfurt > Innenstadt
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Jumeirah Frankfurt 5*
Number of rooms: 218
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Also Known As:
Jumeirah Frankfurt Hotel Frankfurt

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