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All 261 Frankfurt hotels

Jumeirah Frankfurt

5.0 of 5 Hotel   |   Thurn-und-Taxis-Platz 2, 60313 Frankfurt, Hesse, Germany (Innenstadt)
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Ranked #2 of 261 Hotels in Frankfurt
A recent review
5 of 5 stars reviewed yesterday
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507 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

The hotel is attached to my zeil mall and to the walking zone in Frankfurt and to the old town too. The room is spacious and the service is unbeatable. When they knew i came from a long road trip they offered cappuccino and refreshments and we felt at home the moment we reached the room.

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Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Of course this hotel is expensive but you can understand why. Excellent service, location and facilities. If money is no problem, you need to stay here. I stayed here with my partner and we're treated like royalty. Of an extra €40 per night I upgraded to a suite, which was well worth the money. The hotel makes you feel like... More

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Wolverhampton, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Jumeirah back in May whilst on business. The room was extremely modern and comfortable with a warm ambience. The bathroom was also well designed with a bath, shower and separate cubicle for the loo. It also had a quirky large window into the bathroom which I thought was stylish but may not be to everybody's taste.... More

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear mark_corey, thank you for taking your time to tell us about your experience at Jumeirah Frankfurt. We are very happy to know, that in general you have enjoyed your stay with us and that everything was to your entire satisfaction except the cost of the breakfast. Our guests have the choice to choose between buffet breakfast at Euro 32... More

Top Contributor
100 reviews 100 reviews
83 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The location off the square is good but the service is second rate. Compared to its cousins in the Middle East this is a poor representation of the brand. They claim in their adverts they anticipate your needs. Well you can call room service at a busy time and they don't answer as they obviously have NOT anticipated a surge... More

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Manydaysaway, thank you for your comments following your recent stay with us. We are very sorry to hear, that you did we did not meet your expectations on servereal occassions. Your comments haven been noticed. Rest assured that this will be adressed by the Management. We hope that this will not deter you from visiting us again and we... More

Langley City, Canada
Top Contributor
73 reviews 73 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

We just had a quick stay of a couple nights at the Jumeirah Frankfurt. It was our first stay at a Jumeirah property. Overall, I give it five stars. First, the service is outstanding. As mentioned in my title, the smiles and support are all around. The concierge, front desk staff, doormen and room staff are uniformly excellent. The only... More

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JumeirahFrankfurt, Geschäftsführer at Jumeirah Frankfurt, responded to this review

Dear Ashleygr, thank you for your comments following your recent stay with us. We are very happy to hear that in general you have enjoyed your stay with us. Your comment about the Breafast Service has been noted and adressed by the respective department head for immediate improvement. We certainly enjoyed looking after you and we hope to have the... More

London, United Kingdom
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice hotel but as a regular business traveler this is not the best for what it stands for. The lobby is cramped and the staff friendly but not sufficiently professional for this standard of hotel. The room is ok but I don't like rooms where the bathroom has a window into the room again. Mini bar is sparsely stocked. The... More

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JumeirahFrankfurt, Geschäftsführer at Jumeirah Frankfurt, responded to this review

Dear CAES 12, thank you for feedback following your first stay with us. Your comments have been noticed. Rest assured that your points will be discussed by the respective department heads for immediate action and improvement. Thank you for being our guest and we hope to have the pleasure of welcoming you back again in the not too distant future.... More

Georgetown, South Carolina
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a fantastic time here. Brilliant suites and the breakfast buffet was one of the best quality I have had. Accommodating staff. Highly recommend and was very week located for our trip to frankfurt.

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JumeirahFrankfurt, Geschäftsführer at Jumeirah Frankfurt, responded to this review

Dear cityscape, thank you for your time to share with us your feedback following your recent stay with us. We are very happy to hear, that you have enjoyed your stay with us. Please be assured that your feedback will be shared amongst all colleagues. We are looking forward to welcoming you back again in the not too distant future.... More

San Francisco, California
Top Contributor
113 reviews 113 reviews
110 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed 1 week ago

I appreciated the new, modern rooms - touch of a button to open/close shades, turn on/off lights. Very comfortable bed, nespresso machine for excellent coffee and nice bathroom. Also, good wifi. I also liked the location as close to business office and also shopping and restaurants, yet rooms were very quiet. Staff was very helpful and friendly. Like most European... More

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Riyadh, Ar Riyad, Saudi Arabia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

I stay in this hotel in the month of August hoping it's excellent hotel, unfortunately, it ends that wrong hotel in good location. My advise, do not stay if you can stay in others hotels around. Not worth the price we paid for at all

Was this review helpful? Yes 1
Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

our German friend booked this hotel for us and we were pleasantly surprised. the hotel is situated in a nice shopping district and its not a huge hotel and lobby and lounge is small compared to most hotels we went to previously. bu the rooms are new and the facilities are modern and the view is great !

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JumeirahFrankfurt, Geschäftsführer at Jumeirah Frankfurt, responded to this review

Dear jnjchin, thank you very much for your comments following your recent stay with us. We are very delighted to hear, that you have enjoyed the hotel and its services. We certainly enjoyed looking after you and we hope to have the pleasure of welcoming you back again in the not too distant future. Kind regards, Stefan Winkler Acting General... More

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Additional Information about Jumeirah Frankfurt

Address: Thurn-und-Taxis-Platz 2, 60313 Frankfurt, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Frankfurt > Innenstadt
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Jumeirah Frankfurt 5*
Number of rooms: 218
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Also Known As:
Jumeirah Frankfurt Hotel Frankfurt

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