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Jumeirah Frankfurt

Certificate of Excellence
5.0 of 5
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Thurn-und-Taxis-Platz 2, 60313 Frankfurt, Hesse, Germany
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Jumeirah Frankfurt
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Ranked #2 of 266 Hotels in Frankfurt
Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 days ago
JFEARN Calgary, Canada
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666 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Calgary, Canada
Top Contributor
133 reviews 133 reviews
29 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is in a great location of Frankfurt. it is one of the most technologically advanced hotels I have ever experienced. From the elevator system where you swipe your card and it directs you to an elevator that takes you direct to your floor. everything in the room is 5 star from the technology to the linens and the... More 

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you for taking the time in writing a review of your stay with us. Your kind words are very much appreciated. We look forward to welcoming you back to Jumeirah Frankfurt. Kind regards, Doris Greif General Manager More 

florida
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I agree with others glowing review of this 5 star hotel. The employees are genuinely welcoming and happy to help. The studio room is spacious, modern and has convenient electronic controls for everything. The free wifi is speedy and uninterrupted. You can not beat the location of the hotel, right in the center of Frankfurt within walking distance to most... More 

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you very much for taking the time to write this review following your stay with us. It will be my pleasure to share your comments with my colleagues as they will be happy to know that their efforts are so well appreciated. We look forward to welcoming you back once more. Kind regards, Doris Greif General Manager More 

Ottawa, Ontario, Canada
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I have stayed at some nice hotels but this one combines great service and a great room. Look I realize that 475.00 a night should get a nice hotel room but this one seems worth it. The room is large heated bathroom floors, great bed and great pillows a must for comfort. The location is fantastic. Frankfurt is not the... More 

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, We are delighted to read your review on your stay in Jumeirah Frankfurt. It gives us great pleasure to know that you enjoyed the service provided by our colleagues. We have shared your feedback with the entire team at the hotel. Kind regards, Doris Greif General Manager More 

Gurgaon, India
Top Contributor
89 reviews 89 reviews
54 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The tagline of the Jumeirah Group is Stay Different" and, different it is! The hotel stands out among the luxury properties in the city. Location is great - just at the top end of Zeil and close to the business hub. Its a bit secluded from the main street as well so it offers a peaceful environment. I was advised... More 

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, We are delighted to read your detailed review following your experience at Jumeirah Frankfurt. It gives us great pleasure to know that you thoroughly enjoyed your stay with us. We are looking forward to welcoming you back at Jumeirah Frankfurt. Kind regards, Doris Greif General Manager More 

Perth, Australia
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here on part of a business trip for my wife which I tagged along for. We chose this location as its close to the more vibrant shopping and dining area of Frankfurt and an easy walk to the river. The hotel is lovely, a really well designed and furnished property. Staff are excellent, even conducting a full orientation... More 

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guests, Thank you very much for taking the time to write and share your feedback regarding your recent stay at Jumeirah Frankfurt. Our colleagues Aydin and Olga will be very happy to learn about your compliments. We are looking forward to welcoming you back in the heart of the city. In the meantime we remain, with kind regards, Doris... More 

New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Booked while en route to Frankfurt. Was apprehensive given the lack of research. Hotel was excellent. Very pleasant staff. Excellent room. Amenities were excellent. Used the spa to get rid of jet lag. Room was excellent. Again got very personalized attention from the conceierge - guide to the local bars. I visited one which turned out to be terrific. Compliments... More 

Was this review helpful? Yes
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you very much for taking the time to write this review following your stay with us. It will be my pleasure to share your comments with my colleagues as they will be happy to know that their efforts are so well appreciated. We look forward to welcoming you back once more. Kind regards, Doris Greif General Manager More 

Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Everything is amazing at Jumeirah hotel Frankfurt. The staff are so attentive and friendly. The food in the Lebanese restaurant that belongs to them is amazing. The rooms are clean with awesome room service. The laundry is excellent. I recommend it very much

Was this review helpful? Yes
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, We are delighted to read your review on your stay in Jumeirah Frankfurt. It gives us great pleasure to know that you enjoyed the service provided by our colleagues. We have shared your feedback with the entire team at the hotel. Thank you for staying with us and we hope to have the pleasure of welcoming you back... More 

San Antonio, Texas
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I chose to have a date night for the evening in Frankfurt so after looking through for the perfect place I came across this one. The deluxe room was just right. I especially loved the bathroom and how open it is, makes for a very romantic night. The views were amazing as well and we loved the location. I think... More 

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, On behalf of the entire team, thank you for your wonderful review. We are delighted to read that you have experienced a wonderful visit while staying at Jumeirah Frankfurt, in the heart of the city. We are already looking forward to your next stay with us. Kind regards, Doris Greif General Manager More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hi, I stayed here on business over the weekend of the 25/26th April, in a city view suite. Check in was superb, slight disappointment they don’t take debit cards being from the UK this is a pain. I had to run out and get cash to leave for the incidentals. (Not great after a long flight, week etc... That could... More 

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JumeirahFrankfurt, Geschäftsführer at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you for taking the time in writing a review of your stay with us. Your kind words are very much appreciated. Your comments have been noticed and have been adressed by the respective department heads for improvement. We look forward to welcoming you back to Jumeirah Frankfurt. Kind regards Doris Greif General Manager More 

salerno
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I could recommend this hotel definetly. What I enjoyed most was hospitality with great service and warm attention to the clients. Room was very good, great view from everywhere. It is very elegant and modern at the same time. Room service was awesome. Super 5 star in everything. Breakfast could be better. It is very good too but I've expected... More 

Was this review helpful? Yes
JumeirahFrankfurt, Geschäftsführer at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you very much for taking the time to write and share your experience at Jumeirah Frankfurt. We have communicated your feedback to the entire team at the hotel and they are all very happy to know that their efforts are so well appreciated. Your comments about Breakfast have been noticed and have been adressed by our Food... More 

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Deluxe Corner Room (75)
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Deluxe Room (66)
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Palais Suite (93)
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Panoramic Suite (79)
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