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All 263 Frankfurt hotels

Jumeirah Frankfurt

5.0 of 5 Hotel   |   Thurn-und-Taxis-Platz 2, 60313 Frankfurt, Hesse, Germany (Innenstadt)
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Ranked #2 of 263 hotels in Frankfurt
A recent review
4 of 5 stars reviewed yesterday
MuneerH Dhaka City, Bangladesh
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406 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Dhaka City, Bangladesh
Senior Contributor
34 reviews 34 reviews
34 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here for 2 nights in March 2014. The staff & service were unexpectedly very good. I booked through Emirates airlines & got a much better price than all other websites including the hotel's own. The rooms a spacious, very nice bathrooms, modern equipment. Didn't like the food though & had to order from outside. Very well located & just... More

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Dubai, United Arab Emirates
Contributor
12 reviews 12 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My first time in Frankfurt and this hotel has made a great first impression. From the central location and great views, to the excellent service and professional attitude, this hotel is a great choice for someone who wants to experience Frankfurt with luxury. During the 3 nights of my stay, the staff has presented a high level of hospitality, assistance,... More

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Osama M, thank you for posting your comments on TripAdvisor following your first stay with us. We are very happy to know, that you felt "home away from home" while staying at Jumeirah Frankfurt. Rest assured that your comments will be passed to the entire team. We certainly enjoyed looking after you and we hope to have the pleasure... More

Belgrade, Serbia
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Really excellent hotel in terms of facilities , rooms , interior decoration , fantastic gym and the pool, however lacks a bit more for a 5 star hotel. First and foremost , the style of the 5 star hotel. You have to wait for a bell boy ...should have more luxurious towels... They have deals with taxi drivers who want... More

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear jasmina t, thank you for your feedback in regards to your recent stay with us. We are very sorry to hear, that your experience was far from satisfactory. Rest assured that your comments will be adressed by the respective department head. Especially your comments about the issue with the taxi's will be discussed in depth with the Concierge team... More

2 reviews
4 of 5 stars Reviewed 2 weeks ago

Very good location in zeil street linked to modern mall I think best in city , bit overpriced and lack the sense and hospitality of jumaira international hotels and services they need to work more to enhance reception and check in/out process , welcomed us with arabian desserts for eid occasion

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Khalaf73, thank you for posting your commnents on TripAdvisor following your recent stay with us. We are happy to know, that in general you have enjoyed your stay with us. We certainly enjoyed looking after you and we do hope to have the pleasure of welcoming you back to Jumeirah Frankfurt very soon again. Kind regards, Dagmar Woodward General... More

Cairo, Egypt
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

jumeirah Frankfurt is really the place to stay in away from home. it start with every one greeting you with your name and with a smile. the location of the hotel is unbeatable 2 minutes from zeil street. the property itself is ultra modern but with a very warm touch, very well maintained. the rooms are generous in size and... More

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Georgemalak, thank you very much for your lovely words following your recent stay with us. We are very happy to know, that you and your wife have enjoyed your visit with us and that everything was to your entire satisfaction. Rest assured that your comments will be passed on to everyone, especially to Olga and I know she will... More

Vilnius, Lithuania
Contributor
13 reviews 13 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

i stayed there for 2 nights during business trip. the hotel is really very nice: stuff is very friendly, rooms are more than perfect, hotel pampers the guests with small gifts. the hotel has free entrance to the public gym with the pool - highly recommended. breakfast was a bit dissapointing - not much choice and one has to order... More

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Vilija v, thank you for your comments following your recent stay with us. We are happy to hear that in general you have enjoyed your visit and everything was to your satisfaction. Your comments about the breakfast have been noticed and adressed by our F&B department. We certainly enjoyed looking after you and I hope to have the pleasure... More

Sydney, Australia
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed 14 nights business with a bit of pleasure thrown in. Great location for shopping and for reaching the river some 5 or so minutes walk away. Stayed in a studio room which was very spacious, nicely furnished and comfortable. Service on check in was efficient and very attentive. There was a missed wake up call one day and a... More

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear donethatalready, thank you for taking your time to post your comments on TripAdvisor following your recent stay at Jumeirah Frankfurt. We are very pleased to know, that you have enjoyed the features of the hotel and that everything was to your entire satisfaction. Please accept our apologies for the wrong wake up call. We certainly enjoyed looking after you... More

London
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I've had the pleasure of staying at the Jumeirah Frankfurt numerous times for business and have just completed another visit. This is without a doubt one of my favourite hotels in the world. The personalised service is second to none. Staff are friendly, courteous and go out of their way to ensure that everything is to your individual taste. It... More

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Travelbloke82, thank you for sharing your experience from your recent stay with us at Jumeirah Frankfurt on TripAdvisor. I am indeed very grateful for your loyalty to Jumeirah Frankfurt, having stayed here several times. I am also pleased to know, that every time you come, we always manage to ensure a pleasant stay. Rest assured that your comments are... More

Zurich, Switzerland
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 8, 2014

We stayed the night before traveling to Australia but didn't want to be at an airport hotel. The location is very central and we were able to walk to the river and restaurants close by. It is also very close to the S-bahn station connecting directly to FRA airport in the morning. The rooms are very comfortable and as we... More

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear HaggisCH, thank you for your positive feedback following your first stay at Jumeirah Frankfurt. My Team and I are very delighted to know, that you have enjoyed your stay with us. Rest assured that your comments will passed on to all those, who contributed to making your stay a more comfortable one. Thank you for staying with us and... More

Doha, Qatar
Contributor
19 reviews 19 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 7, 2014

As a Jumeirah brand, I were expecting a better quality at the arrival experience. Front Desk staff have a lack o hospitality! English need improvements. I trust LRA and LQA NEVER have been followed at the Front Desk, HK, and F&B venues. A very reasonable experience! My expectations as a Jumeirah fan? Much more to go as Madinat Jumeirah for... More

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Vinicius F, Thank you for your comments following your recent stay with us. We are very sorry to hear, that you did not enjoy your stay and not everything was to your entire satisfaction. Rest assured that your comments will be discussed by the respective department heads for immediate improvement. Our staff has to undergo regular trainings, to keep... More

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Additional Information about Jumeirah Frankfurt

Also Known As:
Jumeirah Frankfurt Hotel
Jumeirah Frankfurt Hotel Frankfurt
Address: Thurn-und-Taxis-Platz 2, 60313 Frankfurt, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Frankfurt > Innenstadt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Frankfurt
#2 Business Hotel in Frankfurt
#2 Romantic Hotel in Frankfurt
#3 Family Hotel in Frankfurt
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Jumeirah Frankfurt 5*
Official Description (provided by the hotel):
The luxury hotel Jumeirah Frankfurt is ideally situated adjacent to the Thurn und Taxis Palais and is within easy reach of Frankfurt’s best attractions, including the luxury shopping area of Goethestrasse and myZeil shopping centre. The 218 luxurious rooms and suites are the largest in Frankfurt and feature state of the art technology including complimentary internet access. The hotel features restaurant “Max on One” and Ember Lounge and Bar. Talise day spa, Jumeirah’s signature spa revives and energises guests, with a range of natural Sodashi products. ... more   less 
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