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All 261 Frankfurt hotels

Jumeirah Frankfurt

5.0 of 5 Hotel   |   Thurn-und-Taxis-Platz 2, 60313 Frankfurt, Hesse, Germany (Innenstadt)
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Ranked #2 of 261 Hotels in Frankfurt
A recent review
5 of 5 stars reviewed yesterday
Ashleygr Langley City, Canada
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500 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
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English first
Langley City, Canada
Top Contributor
73 reviews 73 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed yesterday NEW

We just had a quick stay of a couple nights at the Jumeirah Frankfurt. It was our first stay at a Jumeirah property. Overall, I give it five stars. First, the service is outstanding. As mentioned in my title, the smiles and support are all around. The concierge, front desk staff, doormen and room staff are uniformly excellent. The only... More

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London, United Kingdom
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed yesterday NEW

Nice hotel but as a regular business traveler this is not the best for what it stands for. The lobby is cramped and the staff friendly but not sufficiently professional for this standard of hotel. The room is ok but I don't like rooms where the bathroom has a window into the room again. Mini bar is sparsely stocked. The... More

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Georgetown, South Carolina
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had a fantastic time here. Brilliant suites and the breakfast buffet was one of the best quality I have had. Accommodating staff. Highly recommend and was very week located for our trip to frankfurt.

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San Francisco, California
Top Contributor
113 reviews 113 reviews
110 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I appreciated the new, modern rooms - touch of a button to open/close shades, turn on/off lights. Very comfortable bed, nespresso machine for excellent coffee and nice bathroom. Also, good wifi. I also liked the location as close to business office and also shopping and restaurants, yet rooms were very quiet. Staff was very helpful and friendly. Like most European... More

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Riyadh, Ar Riyad, Saudi Arabia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stay in this hotel in the month of August hoping it's excellent hotel, unfortunately, it ends that wrong hotel in good location. My advise, do not stay if you can stay in others hotels around. Not worth the price we paid for at all

Was this review helpful? Yes 1
Singapore, Singapore
Contributor
19 reviews 19 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

our German friend booked this hotel for us and we were pleasantly surprised. the hotel is situated in a nice shopping district and its not a huge hotel and lobby and lounge is small compared to most hotels we went to previously. bu the rooms are new and the facilities are modern and the view is great !

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Saudi Arabia
Contributor
20 reviews 20 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here in a suite room. The staff were friendly and the suite room was really good. In addition, the breakfast was good with limited selections on hot plates. there is a shopping center nearby too.

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear g0ldenbird, thank you very much for your comments following you recent stay with us. We are very happy to hear, that everythig was to your entire satisfaction and that you felt comfortable while staying with us. Thank you for being our guest and we look forward to welcoming you back again in the not too distant future. Kind regards,... More

London
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in this hotel for the first time this Sep and was pleasantly surprised by its overall quality. I generally stay at Steigenberger Hof. Staff is very helpful and courteous - I dealt with Mr Filipos. I stayed in a Studio Room which was quite spacious with a big bathroom at almost similar rates of Steigenberger standard room rent... More

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear vg_wanderer, thank you for taking your time to write your comments on TripAdvisor following your first stay with us We are happy to hear, that you have enjoyed your visit with us. Rest assured that your comments will be passed on to all those, who contributed to making your stay a more comfortable one, especially to Filipos, who will... More

London, United Kingdom
Top Contributor
73 reviews 73 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

It was my first stay with the Jumeirah hotel chain and it was a very good experience. Staff was very welcoming and professional. Concierge was also very helpful and knowledgeable. My room was good, with a nice work area, however the rest of the room was completely occupied by the bed - room could be a bit bigger. The only... More

Was this review helpful? Yes 1
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear msdi, thank you very much for your feedback following youre recent stay with us. We have noticed your comment about the internet access. Rest assured that this has been adressed by our IT department, which will look into this immediately. We are very happy to hear that in general you have enjoyed your stay with us and hope to... More

Senior Contributor
21 reviews 21 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

One should not compare Asian or Middle East 5 star hotels to European ones. Front desk were fantastic and accommodating. Rooms bathrooms were large with every function but seems decor tired needs be redecorated more often. Breakfast was good but no big selection of sausages meats like other German hotels. Interesting no middle eastern food except a very tired hummos.... More

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear italian87, thank you for your feedback following your recent stay with us. We are very happy to know, that you have enjoyed your stay with us. Rest assured that your commments are passed on to all those, who contributed to making your stay a more comfortable one, especially to Kevin Schwarz, who will be very happy to know, that... More

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Additional Information about Jumeirah Frankfurt

Address: Thurn-und-Taxis-Platz 2, 60313 Frankfurt, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Frankfurt > Innenstadt
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Jumeirah Frankfurt 5*
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Also Known As:
Jumeirah Frankfurt Hotel Frankfurt

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