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All 266 Frankfurt hotels

Jumeirah Frankfurt

5.0 of 5 Hotel   |   Thurn-und-Taxis-Platz 2, 60313 Frankfurt, Hesse, Germany (Innenstadt)
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Ranked #3 of 266 Hotels in Frankfurt
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Andriel790 Gravesend, United Kingdom
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606 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Gravesend, United Kingdom
Top Contributor
169 reviews 169 reviews
43 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My first stay in this hotel .I normally stay in a different hotel , but a nice weekend away with my wife mixing romance and a nice stay ,I really like Frankfurt and this hotel is a great location for city centre shops restaurant's just everything ,hotel rooms top class with a great size tv ,but who wants tv when... More 

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, thank you for your feedback following your first stay with us. We have noticed your comment about the lack of friendliness of the staff and are very sorry to hear that. Rest assured that this will be adressed. Please accept our sincere apologies for the inconvenience caused. We certainly enjoyed looking after you and we do hope that... More 

Romford, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Unfortunately, I was only here for one night, but it was a lovely hotel to stay in. The staff were friendly and keen to help, there was plenty of food choices for breakfast and the hotel is in a good, central location.

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review
Google Translation

Lieber Gast, Vielen Dank für Ihre positive Rückmeldung nach Ihrem Aufenthalt im Jumeirah Frankfurt. Ich bedanke mich recht herzlich, dass... More 

London, England, United Kingdom
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Hotel location is fantastic for business in Frankfurt and rooms are spacious and modern however staff is more than disappointing 1. You should not ask a guest if this is his first stay in your hotel. Check and update your system properly and say welcome back. This is called 5- stars, otherwise just downgrade yourselves to 4 and you can... More 

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor and thereby giving us the opportunity to enhance our service quality. We hope that this incident will not discourage you from visiting Jumeirah Frankfurt again. Please allow us the opportunity to restore your confidence in the hospitality the hotel is renowned for. Kind regards, Doris Greif General Manager More 

Greater London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great hotel in a brilliant location in the centre of Frankfurt, next to the city's main shopping district. I was in a standard room which wasn't big but had a definite wow factor – spotlessly clean, a huge TV and was nicely decorated. The bathroom was spacious with a big bath, separate shower and separate toilet and bidet cubicle. Little... More 

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you for staying at Jumeirah Frankfurt during your recent visit to Frankfurt and for taking the time in writing a review on TripAdvisor. Your comments are much appreciated. We are sure that many of travelers, whether leisure or business, will benefit from your review. We are looking forward to welcoming you back at Jumeirah Frankfurt in the... More 

New York
Contributor
16 reviews 16 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

stayed again at the Jumeirah Frankfurt the last two days. Just loved the hotel. The front desk team is just outstanding! So friendly and helpful. room was great and very spacious (upgraded to the Studio Room which is worth it). I love the location, ideally located in the middle of the city. walking distance to many attractions and business district.... More 

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you very much for taking the time to write this review following your stay with us. It will be my pleasure to share your comments with my colleagues as they will be happy to know that their efforts are so well appreciated. We will check with Housekeeping if they have found your pyjama pants. We look forward... More 

Aurora, Illinois
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Jumeirah is in a perfect location. It's steps from the train station, making it easy to get to the Messe, Frankfurt Main and all around the city. It's also steps from the Zell, which offers plenty of shopping, restaurants and pubs. I stayed here for almost a week and thoroughly enjoyed my stay. The rooms are large and very comfortable... More 

Was this review helpful? Yes 1
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Audrey, thank you for your lovely commments following your recent stay with us at Jumeirah Frankfurt. We are very plesed to know, that you have enjoyed your stay with us and that everything was to your entire satisfaction. Rest assured that your comments are passed on to all those, who contributed to making your stay a more comfortable one.... More 

Redhill, Surrey
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a first class hotel for both leisure and business. We stayed here for two nights when attending an exhibition at the Messe - which is a 10 minute taxi ride away. The hotel is in a nice location with many shops and restaurant surrounding it. There is even a large shopping centre joined to the hotel which is... More 

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, thank you for taking your time to write to us following your recent stay with us. We are very happy to read that in general you have enjoyed your stay with us and that everything was to your entire satisfaction. Please accept our sincere apologies for the inconvenience regarding the poor service experience you had while having breakfast].... More 

Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Not a very big hotel IMHO, but modern and comfortable to be one of my favourites while on business. The location is ideal. Next to SBahn station fromthe airport, and right next/on the main shopping belt. F&B outlets are also conveniently located ard the hotel. More importantly, a short walk to the office.

Was this review helpful? Yes
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you very much for taking the time to write this review following your stay with us. It will be my pleasure to share your comments with my colleagues as they will be happy to know that their efforts are so well appreciated. We look forward to welcoming you back once more. Kind regards Doris Greif General Manager More 

Miami, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

For me the best Hotel in Frankfurt. The staff is incredibly polite and anticipates your needs. Def. a 10 out of 10. The room sets luxury standards with a spacy bathroom and electronic control panels next to the bed for the shutters, lighting etc. The only flaw is the location next to a low budget Mall (called My Zeil), which... More 

Was this review helpful? Yes 1
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you for staying at Jumeirah Frankfurt during your recent visit to Frankfurt and for taking the time in writing a review on TripAdvisor. Your comments are much appreciated. We are sure that many of travelers, whether leisure or business, will benefit from your review. We are looking forward to welcoming you back at Jumeirah Frankfurt in the... More 

Newcastle, Australia
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

From the moment I arrived to the time I left I really appreciated the friendly and professional staff at this hotel. The hotel is in a great position and I must say I really enjoyed my stay. I will be back and compliments to everyone for making me feel at home. Well done.

Was this review helpful? Yes
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you very much for taking the time to write and share your feedback regarding your recent stay at Jumeirah Frankfurt. Our colleagued will be happy to learn about your compliments. We are looking forward to welcoming you back in the heart of the city. Kind regards Doris Greif General Manager More 

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Additional Information about Jumeirah Frankfurt

Address: Thurn-und-Taxis-Platz 2, 60313 Frankfurt, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Frankfurt > Innenstadt
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Jumeirah Frankfurt 5*
Number of rooms: 217
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Also Known As:
Jumeirah Frankfurt Hotel Frankfurt
Hotel Style:
#2 Family Hotel in Frankfurt
#3 Romantic Hotel in Frankfurt
#3 Luxury Hotel in Frankfurt
#3 Business Hotel in Frankfurt

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