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InterCityHotel Frankfurt Airport

Am Luftbruckendenkmal 1 | 60549 Frankfurt, 60549 Frankfurt, Hesse, Germany
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1 room 1 guest
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InterCityHotel Frankfurt Airport
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589 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Castle, Delaware, United States
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Lufthansa screwed us and about 10 other people on my flight out of Frankfurt by giving our seats away to the overbooked passengers even though we made it well before take off time (25mins). So they put us up here and if I knew how bad it was I would have paid to go somewhere else. Nothing good to say... More 

Was this review helpful? Yes
IC474, Manager at InterCityHotel Frankfurt Airport, responded to this review

Dear Keith M, Greetings from the InterCityHotel Frankfurt Airport. Thank you very much for your sharing your experience with us. Our hotel takes complaints very seriously. That´s why we would have preferred, that you had contacted us directly during your stay. Unfortunately you have decided against our house. Otherwise we would love to show you upon your next visit the... More 

Vance, Alabama
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

My husband chose this hotel since it had decent reviews and for it's convenient location to the airport. So glad it was only a one night stay. We checked in and were given a room on the second floor at the very end of the hall that had no A/C which when we booked it specified that the room had... More 

Was this review helpful? Yes
IC474, Manager at InterCityHotel Frankfurt Airport, responded to this review

Dear Les753, Greetings from the InterCityHotel Frankfurt Airport. Thank you very much for sharing your experience with us. Our hotel takes complaints very serious. We are very sorry to hear that you had such an unpleasant stay in our hotel and can only apologize for the inconveniences. Please be assured that what you experienced is not the standard we set... More 

Travelers are raving about these Frankfurt hotels

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Pros: large room size, newly decorated, spotlessly clean, competitive price, good breakfast, efficient staff Cons: some distance from airport, no free shuttle, reception not staffed at night, no air conditioning Overall perfectly adequate for the price and would stay again

Was this review helpful? Yes
IC474, Manager at InterCityHotel Frankfurt Airport, responded to this review

Dear Martin M, thank you very much for giving a review about your stay in our InterCityHotel Frankfurt Airport. We are very happy that you enjoyed being our guest. Please let us make some notes. Our reception is staffed 24 hours and 7 days a week. Unfortunately, it did not seem to you like this. Our shuttle bus is available... More 

Ca
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great service, rooms and wonderfully comfortable beds. Staff always helpful even when the lobby is full. Hard to believe it is in the flight pattern, yet rooms are silent. Stay here if you are at Frankfurt airport. Service to gates prompt and courteous.

Was this review helpful? Yes
IC474, Manager at InterCityHotel Frankfurt Airport, responded to this review

Dear Mary H, Greetings from the InterCityHotel Frankfurt Airport. Thank you very much for your great review regarding your stay in our house. We are very happy to read that you really enjoyed your stay. Hopefully we can welcome you again very soon. Best wishes Management of InterCityHotel Frankfurt Airport More 

New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

For an airport hotel I understand bare bones, but this almost felt like a nursing home, especially in the cafeteria. Poor beds, terrible food and slow internet. The shuttle runs every 30 mins which is ok, but for an airport hotel it should be every 15. Thanks Lufthansa for the unplanned layover.

Was this review helpful? Yes
IC474, Manager at InterCityHotel Frankfurt Airport, responded to this review

Dear ZL17, thank you for giving a review about your stay in our house. We are very sorry that you did not enjoy your stay. At the moment there is a renovation in our house. Maybe that is the reason why you did not feel good. After finishing each part we will have a new restaurant, a new lobby and... More 

Brighton
Level Contributor
133 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was pleasantly surprised by this hotel. It was cheap (although, if not driving, you can only reach it by taxi or paid shuttle bus) and it was clean and comfortable. I would recommend it if your priority is being near the airport. There was an early evening happy hour at the pleasantly cheerful bar, which also sells hot snacks... More 

Was this review helpful? Yes
IC474, Manager at InterCityHotel Frankfurt Airport, responded to this review

Dear ElectraCooter, thank you very much for your great review about your stay in our house. We are very happy that you enjoyed being our guest and that you also recommended our hotel. Unfortunately the weather was very hot while you were our guest. At the moment there is a big refurbishment in the hotel which also affects our rooms.... More 

Germany
Level Contributor
83 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Recently stayed here with the family for a short night because of a layover at Frankfurt Airport. We arrived fairly late but they still had buffet dinner ready for us (and they in fact waited for others to arrive just before midnight). Check-in was efficient and restaurant staff were amazingly friendly and helpful, given the time of the day and... More 

Was this review helpful? Yes
IC474, Manager at InterCityHotel Frankfurt Airport, responded to this review

Dear sebhoff, we are really happy while reading your review about our InterCityHotel Frankfurt Airport. Thank you so much for your time to write it. We really appreciate that you would also book our hotel on your own because of an early flight. We hope to welcome you again very soon. Best wishes Management of InterCityHotel Frankfurt Airport More 

Herning, Denmark
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed July 29, 2015

Arriving late due to missing flight connection this hotel had a very quick check in. Nice room with good space, minibar and good noise protection from the nearby highways. Late check out till 14.00 at no cost appreciated in my situation. Due to some rebuilding there was a large room acting as restaurant and working quite well and good service.... More 

Was this review helpful? Yes
IC474, Manager at InterCityHotel Frankfurt Airport, responded to this review

Dear Nordgaard, Greetings from the InterCityHotel Frankfurt Airport. Thank you very much for your review about your stay in our house. We are really happy that you enjoyed being our guest and that you did not notice much about the renovation in our house. Hopefully we can wlecome you again very soon. Best wishes Management of InterCityHotel Frankfurt Airport More 

Cairo, Egypt
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 20, 2015

As most of the previous reviews I missed my flight to Wroclaw due to a storm in Germany and Lufthansa booked me a night at the hotel, as I arrived late I had a great dinner with comfortable sleep with very good rooms. As I had to leave early I did not see the breakfast but I knew later they... More 

Was this review helpful? Yes
IC474, Manager at InterCityHotel Frankfurt Airport, responded to this review

Dear Maha_Ahmad, Greetings from the InterCityHotel Frankfurt Airport. Thank you very much for your great words regarding your stay in our house. We are very happy that you enjoyed being our guest. We really hope to welcome you again very soon. Best wishes Management of InterCityHotel Frankfurt Airport More 

Boston, Massachusetts
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 18, 2015

We missed a connecting flight from Europe to the US and ended up in Frankfurt overnight. Ended up in the InterCity Hotel, and was pleasantly surprised. Had a bus pick us up from the airport and drop us at the hotel (~10 min). Hotel staff was very accommodating and multi-lingual which was helpful as they were checking in about a... More 

Was this review helpful? Yes
IC474, Manager at InterCityHotel Frankfurt Airport, responded to this review

Dear Aneel D, Greetings from the InterCityHotel Frankfurt Airport. We are very happy that your time as layover in our hotel was enjoyable. Thank you for your recommendation. Actually our guests have to pay 7,00 € once per person and stay for using the shuttle bus to the airport. After paying you have the opportunity to use it unlimited for... More 

Hotel Review Summarization

What travelers say

  • Shuttle buses(7)
  • Breakfast buffet(3)
  • Intercity Hotel(3)
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