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Steigenberger Airport Hotel


Hotel class 5.0 of 5
Unterschweinstiege 16, 60549 Frankfurt, Hesse, Germany
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Reviews you can trust

63% Recommend
3.5 of 5 stars 103 reviews
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All (103)
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4 of 5 stars
WorldtravelerB   11 contributions
world
Oct 19, 2009 | Trip type: Business, Solo travel

I have twice stayed at this property and find it a good place for lodging the night before flying out of the Frankfurt airport. The staff is courteous, friendly and helpful. The rooms are clean, quiet and comfortable. The attached restaurant, reached by an out side walk way, has very good German cuisine and service. There is frequent airport shuttle... more

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1 of 5 stars
Ray Goldberg   70 contributions
Sydney
Oct 15, 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

They really have to be kidding. 5 star? This is no better than 3 star. The rooms are an absolute disgrace for a 5 star hotel. Absolutely tiny with no amenities in them whatsoever. TV stations are a disaster, the bed is uncomfortable. Room service food was not edible. Just a burger for goodness sake. A decent hotel does not... more

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4 of 5 stars
SAHM88   5 contributions
Singapore
Oct 8, 2009 | Trip type: Business
1/1 found this review helpful

I would stay at this hotel again for the following reasons: 1. Ideal location for an airport hotel - only 5-minute shuttle bus ride from Frankfurt International Airport. Shuttle bus runs every 15 minutes. 2. Paid 127 Euro for an Executive Room which included free non-alcoholic drinks from the mini-bar and 5 hours of free internet access and buffet breakfast.... more

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5 of 5 stars
NikkyD   2 contributions
Canmore, AB
Oct 1, 2009 | Trip type: Couples
0/2 found this review helpful

I am not sure why people are complaining so much about this hotel. It is one of the best I ever stayed in. I work in the hotel industry myself (in Canada) and all I can say is that a lot of those complaints are people just being to demanding these days. Air conditioning too loud? Well, maybe open the... more

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3 of 5 stars
papeetee   17 contributions
Luzern
Sep 6, 2009 | Trip type: Solo travel
1/1 found this review helpful

I would classify the Steigenberger Airport hotel as a decent 3 stars hotel. I have booked a single room for one night as I arrived from a late longhaul flight and my connection flight was only in the morning. The room was correct, small but decent, the bathroom was very small, it was a correct, clean average hotel. It was... more

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5 of 5 stars
PenderBender   13 contributions
New Westminster, B.C.
Aug 31, 2009 | Trip type: Couples
0/1 found this review helpful

After a long and tiresome overnight flight from the west coast of Canada our stay at this hotel was a very welcome start to our month holiday. We had been here a few years before. I sometimes read other reviews and wonder if we are staying in the same hotel. We were greeted in a most friendly manner and given... more

Terrible!
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1 of 5 stars
KarenE   58 contributions
Hamburg
Aug 11, 2009 | Trip type: Couples
0/1 found this review helpful

This is a terrible hotel as far as service and maintainance of the rooms are concerned. We were booked in the so called Executive Tower. We had to change the rooms twice (!) as the lamps did not work properly. This procedure took araound 2 hours of our badly needed relaxing time before an early flight next morning because they... more

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3 of 5 stars
Garak   46 contributions
Los Angeles, California
Aug 8, 2009 | Trip type: Business, Solo travel

I stayed at the "Steigenberger" for one night, typical business situation: first flight out of Frankfurt on a Monday and hence staying at a hotel the night before. For me "Steigenberger" had always been a pretty big brand name in Germany and hence I wanted to try them instead of the usual Hilton or Marriott, etc. The mediocre stay started... more

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1 of 5 stars
bustravel018   1 contribution
Dublin
Jul 24, 2009 | Trip type: Business
2/2 found this review helpful

Myself and a colleague had our credit card details compromised at this hotel. It is the only place we used our cards in common. Our bank contacted yesterday and advised that our cards were cloned and were being used fraudulently. more

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4 of 5 stars
OperationCornedBeef   9 contributions
Paris, France
Jul 12, 2009 | Trip type: Business
1/1 found this review helpful

Stayed there a few times in June 2009 for business. The location is very convenient about 5min from the airport. There are free shuttle buses to and from the airport every 20min or so, which is convenient. Some very decent restaurants inside and a 24h service which is handy when business meetings end up at ridiculous times. The rooms are... more

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Steigenberger Airport Hotel Also Known As

  • Steigenberger Airport Frankfurt
  • Hotel Steigenberger Airport
Address: Unterschweinstiege 16, 60549 Frankfurt, Hesse, Germany