We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Steigenberger Airport Hotel

Unterschweinstiege 16 | 60549 Frankfurt, 60549 Frankfurt, Hesse, Germany
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Steigenberger Airport Hotel
Professional photos View all
Browse nearby
Steigenberger Airport Hotel
Write a Review

1,074 reviews from our community

Traveler rating
    338
    404
    176
    94
    62
See reviews for
140
212
148
499
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1074)
  • Mar-May only
    (225)
  • Jun-Aug only
    (309)
  • Sep-Nov only
    (281)
  • Dec-Feb only
    (259)
All months
Davenport, Iowa
Senior Contributor
25 reviews 25 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I had a cancelled flight and the airline put us up in the Steigenberger Hotel. Although there were only three employees checking in hundreds of annoyed guests, the lines went well and the employees explained more than the airline did. The food was plentiful but not the most delicious. The wifi was VERY slow, although there were... More 

Was this review helpful? Yes
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear Labellemarianne, Many thanks for your detailed feedback via Tripadvisor. We are glad you have been satisfied with the shuttle sevrice. We sorry you had to wait at our front office after your flight has been canceled. In layover situations there may be delays, as many passengers arrive at the same time at the check-in or check-out. Our colleagues from... More 

Seattle, Washington
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

While visiting on a business trip we stayed and met at the Steigenberger Airport Hotel. Getting to and from the airport was a breeze with the shuttle service. When we arrived at the hotel the early check in that we had arranged was not available. The staff made sure that we were made comfortable in the lobby lounge and provided... More 

Was this review helpful? Yes
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear BigIrishGod, Thank you for your rating and the detailed feedback. Our primary goal as a hotel is to provide our guests with excellent and efficient service. When our service exceeds the expectations of our valuable customers we are grateful for individuals that tell us where we served you to your full satisfaction. Nowadays it is more important than ever... More 

Glasgow, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have not long returned from a business / personal trip to Frankfurt were for the majority of my stay I was in this hotel for a work summit. From the minute i landed at the airport it was so easy to get the shuttle bus to the hotel. There was a small wait at reception to book in but... More 

Was this review helpful? Yes
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear FunTimeChez, Thank you for such detailed feedback of our hotel and services. We are very pleased that you enjoyed your room and you felt well. Your great feedback concerning our staff, the restaurants and the spa, will be shared with our employees. We appreciate your recommendation of the Steigenberger Airport Hotel. On the other hand we would like to... More 

Milan, Italy
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here in September 2014 on business. The Hotel is very well connected both to the terminals with a free non stop Steigenberger shuttle and to the city center. Guestrooms recently renovated and comfortable. The conference center is very good, many meeting rooms, each of them is large, well-lighted and fully equipped. Two restaurants, 1 bar, 1 buffet area... More 

Was this review helpful? Yes
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear EnricoCondorelli, Many thanks for your positive assessment of the Steigenberger Airport Hotel. We are grateful that you took the time for it, even you last stay is several months ago. We are glad to read that you were satisfied with your hotel room in which you have stayed. Many of our guests appreciate our free Express Airport Shuttle Service... More 

Stockholm
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had meetings close to the airport and choose a hotel nearby. It was easy to get to the hotel by the shuttle service. The check-in was fast and the room was modern and well equipped. I also used the spa and pool facilities which are located at the top floor of the hotel. All in all it was a... More 

Was this review helpful? Yes
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear Stefan_Billing, Thank you very much for the rate of your stay at the Steigenberger Airport Hotel. It is a great pleasure that we could satisfy your expectations at your stay. One of our advantages is the location near to the airport and our 24 hours free shuttle bus. We hope to welcome you again very soon and send you... More 

Top Contributor
53 reviews 53 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Visited hotel on a Monday for business. Hotel has a shuttle service to and from the airport which runs every 15 mins. The hotel staff was friendly at check in and took as little as 10 mins. The room was on the smaller side but clean and well lit. The bathroom was small but clean and located in the entrance... More 

Was this review helpful? Yes
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear iantgagnon, Thank you for your review of our hotel on TripAdvisor. We are very pleased to read that you felt well with us during your stay. Thank you for your positive words about the shuttle service and our staff. On a high standard of service we focus and sensitize our staff. For your next stay in Frankfurt we would... More 

Contributor
14 reviews 14 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I needed to find a place quick. I am glad I chose here. The food was great, the food was nice, and the room was modern. I called late and just got a room for a night because my flight got cancelled. They wide array of food is what made me fall in love. If I ever need a hotel... More 

Was this review helpful? Yes
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear Cpwallace, Thank you for taking the time to provide reviewers on TripAdvisor your comments regarding the Steigenberger Airport Hotel Frankfurt. We are delighted you enjoyed your stay at our hotel. Our team always aims to fulfill all wishes of our guests. It is nice to read that you enjoyed our food so much. We are pleased if you visit... More 

Vienna, Austria
Top Contributor
166 reviews 166 reviews
38 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed in the Steigenberger Hotel Frankfurt Airport several times now and I like it. The quality of service and food is excellent, the rooms are nice (a bit small though, but I always stay there just for one night before or after flights, so I actually do not care) and the staff is very friendly. What other reviewers already stated,... More 

Was this review helpful? Yes
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear derflieger2003, Thank you very much for the rate of your stay at the Steigenberger Airport Hotel. Thank you for your kind words about our staff and the shuttle service. We would like to apologize for the qualitiy of the WIFI and would like to inform you that we currently working on a improvement to the connection in all parts... More 

Green Valley, Arizona
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Everything from the location (about 1.5 km from the Frankfurt airport), to the shuttles (they run every 10-15 minutes or so) to the hotel itself and the staff are, in my opinion are excellent. One small issue (at least for me)... the 'free wifi' is terribly slow to the point of almost being useless. You can pay for faster service,... More 

Was this review helpful? Yes
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear Rob_from_AZ, Thank you very much for the rate of your stay at the Steigenberger Airport Hotel. We are glad you have chosen the Steigenberger Airport Hotel for your stay. Thank you for your kind words about our executive area and the traditional german restaurant "Unterschweinstiege". We are currently working on improving the WIFI connection in all parts of the... More 

Montreal, Canada
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed February 16, 2015

The hotel is nice and very near the airport. The shuttle bus runs to and from the airport every 15 min which is very convenient. The breakfast was very vast and good. check-in and check-out can be a bit slow. The internet was horrible, it did not work the entire time I was day (3 days) even though I talked... More 

Was this review helpful? Yes
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear jessdawe, Many thanks for your detailed feedback via Tripadvisor. We are glad you enjoyed our overall service and hotel amenities. One of our advantages is the location near to the airport and our 24 hours free shuttle bus. We are currently working on improving the internet connection in all parts of the hotel. For your next stay in Frankfurt... More 

Questions? Get answers from hotel staff and past guests. Ask a question

312 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (211)
Viewed
View from room (11)
Viewed
Bathroom (33)
Viewed
Room/suite (73)
Viewed
Dining (9)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (38)
Viewed
Other (46)

Management photos: Courtesy of the property manager

Viewed
All management photos (101)
Viewed
Hotel & grounds (16)
Viewed
Dining (20)
Viewed
Room/suite (19)
Viewed
Business center/function rooms (11)
Viewed
Pool/beach area (1)
Viewed
Other (34)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question