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All 263 Frankfurt hotels

Steigenberger Airport Hotel

5.0 of 5 Hotel   |   Unterschweinstiege 16, 60549 Frankfurt, Hesse, Germany
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Steigenberger Airport Hotel
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Ranked #49 of 263 hotels in Frankfurt
A recent review
4 of 5 stars reviewed 2 days ago
applejuice12 Auckland, New Zealand
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Auckland, New Zealand
Top Contributor
164 reviews 164 reviews
57 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The last time I stayed here was a bit problematic. this time was a total change. At check in I was offered an upgrade to an executive suite. Incredible. i had requested early check in which comes at a small price and made a big difference. The staff were helpful and the restaurant was good as always. I must say... More

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London
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Free shuttle bus to the Hotel and return every 15 mins. Good sized modern rooms Good standard of cleanliness Beds firm but personal choice Good facilities especially the gym and spa on floor 9 (UK guests be warned the sauna in mixed and no clothes, which is normal in Germany but could be a shock to some) Good food offerings... More

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Prague, Czech Republic
Top Contributor
83 reviews 83 reviews
44 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Steigenberger Airport Hotel in Frankfurt was a good quality airport hotel for a quick 1 night stay with all the amenities one needs in an airport hotel. The hotel is accessible with a quick bus ride from the main terminal, fairly renovated and as I understood there some lower category not renovated rooms. My room was an executive room which... More

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airporthotelfra, Executive Office at Steigenberger Airport Hotel, responded to this review

Dear TomasNesvorny; On behalf of the Steigenberger Airport Hotel Team we would like to thank you for your feedback. It is our pleasure to find out you had mainly a convenient stay. We regret the internet service was not to your satisfaction. But your hint is very helpful for us and will be considered in the feedback to the internet... More

Vancouver, Canada
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This clean modern hotel offers free shuttle service to the airport. Staff are efficient, check-in was quick, the room was quiet and comfortable. It is available for day use when one is delayed between flights.

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airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear iTravelkeen; Thank you for the fantastic review of your stay and that you have given us a perfect score at TripAdvisor. We are very pleased that you were so satisfied with our service and the location of our hotel. I hope you visit us again at Frankfurt Airport. Many greetings to Canada! Richard Engelmayer & Steigenberger Airport Hotel Team More

Cambria, California
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After two weeks of bustling Germany (on vacation), it was specially nice to settle down for peace and quiet before flying back to the US. We turned in our rental car at the airport, then took a taxi to the hotel. Receptionists are top of the line, room was modern and clean, restaurant had nice light selections at reasonable prices... More

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airporthotelfra, Executive Office at Steigenberger Airport Hotel, responded to this review

Dear Cambriariter; Thank you for spending a few minutes in rating the stay in our hotel. We would like to inform you that there is a free shuttle running every 15 minutes from and to the airport (duration of transfer: max. 8 minutes).We are sorry you probably missed this information and spend money on a cab. But we are glad... More

Rhodes Town, Greece
Contributor
18 reviews 18 reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I visited the steigenberger airport hotel during the musikmesse 14 me and 3 of my colleagues despite the bad reviews i read first i had a really pleasant stay . The shuttle bus is really helpful piking you up free of charge from the airport running every 15 minutes taking you straight to the hotel checking in was pretty quick... More

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airporthotelfra, Executive Office at Steigenberger Airport Hotel, responded to this review

Dear dim1984; On behalf of our team I would like to thank you for your detailed review on TripAdvisor. We are very glad that you decided to make your own experience and gave us the chance to prove that satisfaction is also depending on the individuality of a person and her/his expectations. We are sorry you found our breakfast price... More

Cochrane, Canada
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed for two nights in this hotel while in transit to/from Italy. Great location close to the airport and train station, with a twelve minute ride to central Frankfurt. Convenient, but a very nice hotel, with classic German efficiency and service. Room was clean and contemporary. Quite enjoyed our stay and so much convenience! Would recommend to anyone in... More

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airporthotelfra, Executive Office at Steigenberger Airport Hotel, responded to this review

Dear Mark D.; Thank you very much for the evaluation and compliments placed on TripAdvisor. We are happy to find out about your satisfaction in regard of the visit at our hotel. When arriving by train at the train station in Terminal 1 you betake yourself to the arrival level of the airport at the hotel shuttle bus area. Our... More

Orem, Utah
Senior Contributor
44 reviews 44 reviews
22 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 weeks ago

After staying in Ibis hotels, which we enjoyed very much, for a number of days, it was wonderful to walk into the room at the Steigenberger Airport Hotel to the beauty and luxury of the room! Large beds, excellent linens, a large bathroom, dark wood furniture, large window overlooking a garden, and excellent lighting. Amazing shower with both a spray... More

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airporthotelfra, Executive Meeting at Steigenberger Airport Hotel, responded to this review

Dear eileendoylecrane; First of all we would like to thank you for spending your time in rating our hotel and share your experiences with other travelers. We are very glad to read you had a pleasant stay in overall. The room in which you stayed is one of our executive arrangements. Located in the Executive Tower with its own elevators... More

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 18, 2014

Two colleagues and myself stayed for 2 days, booked through expedia. Originally we had booked for one day, but extended our stay by an extra day for a total of 2 days. The 2 day stay was charged to my credit card 3 days after we booked, this was roughly 10 days prior to arriving. Yet 3 days after we... More

Was this review helpful? Yes 1
airporthotelfra, Executive Office at Steigenberger Airport Hotel, responded to this review

Dear Hoserdoser; We regret to find out that something went wrong with your reservation and payment during your stay at our hotel. Due to the lack of information we cannot start any investigation to clear the issue. Please let us have details in a separate Email to the hotel (addressed to my personal attention) to see what happened and credit... More

University Place
Contributor
18 reviews 18 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 18, 2014

We arrived at the Airport Train Station and boarded the hotel shuttle. It was very convenient once we navigated our way through the airport maze and found the pickup location. Checkin process at the hotel was uneventful. Staff was friendly and welcoming. The room was comfortable and well appointed. Dissappointed at the offerings and prices at the restaurant - found... More

Review collected in partnership with Galahotels.com

Was this review helpful? Yes 1
airporthotelfra, Executive Office at Steigenberger Airport Hotel, responded to this review

Dear Caroline B; Thank you for evaluating your stay at our hotel. In general you were satisfied with the facility and the service. We are sorry about your disappointment in regard of the offer and the prices of our restaurant. Did you know our hotel has three restaurants? One is our lobby bar that serves snacks. The meals at the... More

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Additional Information about Steigenberger Airport Hotel

Also Known As:
Steigenberger Airport Frankfurt
Hotel Steigenberger Airport
Address: Unterschweinstiege 16, 60549 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Frankfurt
#24 Romantic Hotel in Frankfurt
#26 Luxury Hotel in Frankfurt
#35 Business Hotel in Frankfurt
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Steigenberger Airport Hotel 5*
Official Description (provided by the hotel):
Welcome to the Steigenberger Airport Hotel Frankfurt! The conference and business hotel with 570 rooms and 40 conference rooms at the Frankfurt Airport is the first choice address when it comes to business events and offers everything to make meetings, conferences, banquets, congresses or events a success. Only four minutes from Frankfurt Airport and reachable every 15 minutes with the free 24 hours Express-Airport-Shuttle, an oasis full of friendliness, professionalism and cosiness with a beautiful view into nature is awaiting you. Here, recreation and relaxation have top priority: before or after the conference, in one of the 40 conference rooms with a total of 2000 square metres on level-access flooring, in our four restaurants, on the summer terraces, in the pool with a panoramic view or at the catering. Starting on January 1st 2014, the usage of the WLAN will be free of charge for guests of all hotels of the Steigenberger Hotels AG. ... more   less 
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