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Steigenberger Airport Hotel

5.0 of 5 Unterschweinstiege 16 | 60549 Frankfurt, 60549 Frankfurt, Hesse, Germany
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Steigenberger Airport Hotel
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Steigenberger Airport Hotel
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1,057 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Green Valley, Arizona
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Everything from the location (about 1.5 km from the Frankfurt airport), to the shuttles (they run every 10-15 minutes or so) to the hotel itself and the staff are, in my opinion are excellent. One small issue (at least for me)... the 'free wifi' is terribly slow to the point of almost being useless. You can pay for faster service,... More 

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airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear Rob_from_AZ, Thank you very much for the rate of your stay at the Steigenberger Airport Hotel. We are glad you have chosen the Steigenberger Airport Hotel for your stay. Thank you for your kind words about our executive area and the traditional german restaurant "Unterschweinstiege". We are currently working on improving the WIFI connection in all parts of the... More 

Montreal, Canada
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

The hotel is nice and very near the airport. The shuttle bus runs to and from the airport every 15 min which is very convenient. The breakfast was very vast and good. check-in and check-out can be a bit slow. The internet was horrible, it did not work the entire time I was day (3 days) even though I talked... More 

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airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear jessdawe, Many thanks for your detailed feedback via Tripadvisor. We are glad you enjoyed our overall service and hotel amenities. One of our advantages is the location near to the airport and our 24 hours free shuttle bus. We are currently working on improving the internet connection in all parts of the hotel. For your next stay in Frankfurt... More 

Denver
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed at the Steigenberger Airport Hotel at the Frankfurt airport twice now, first in March 2014 and most recently in February 2015. Both times the purpose was to have meetings at the conference center that is part of the hotel. The hotel is very convenient to the airport. There is a large shuttle bus from the hotel shuttle... More 

Was this review helpful? Yes 1
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear NedLaru, Thank you very much for taking the time to evaluate your stay at the Steigenberger Airport Hotel. We are happy to hear your positive comments about our rooms, the shuttle service and the breaktfast. Why not visit our traditional german restaurant "Unterschweinstiege" during your next stay? We are looking forward to welcoming you back soon to the Steigenberer... More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Lobby bar & restaurant----Good Internet----Free & Slow Breakfast----Excellent Rooms----Small , not very clean, with all the needed equipment (big TV, a lot of power plugs even in the safe !!!! A water boiler for tea and coffee, expensive mini bar, nice closet) Location----close to airport with nothing interesting around.

Was this review helpful? Yes 1
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear 1200gch, Thank you for taking the time to evaluate your stay with us. We are glad to hear that your were satisfied with our Food& Beverage offer and also the shuttle service. We would like to apologize for the cleanliness in your room, for further research we would need a room number. We are thankful for your constructive feedback,... More 

New Jersey
Top Contributor
51 reviews 51 reviews
39 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for one night before an early flight. My room was in the executive tower so comments are based on that. The room was near the elevator and despite that, was very quiet. There were long lines at check in and no sense of order to the lines (very unGerman like) i.e. there wasn't one line and then... More 

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St. Petersburg, Florida
Contributor
13 reviews 13 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was great. The location was convenient and the room was spotless and quiet. My favorite thing about this hotel was the breakfast buffet, which was varied and immense and quite possibly the best European breakfast I've ever had.

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airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear M P, Thank you very much for the great rate of your stay at the Steigenberger Airport Hotel. It is a pleasure that we could satisfy your expectations at your stay. We are happy to hear that we offer the best european breakfast you ever had! We hope to welcome you again very soon and send you friendly greetings... More 

Kilkenny, Ireland
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for one night in February. I paid about €120 for my room (615) on booking.com. The room was small and noisy. Outside my room was told area and anyone walking past could be heard. Also was woken by planes ! The lobby and staff were great but I really was disappointed by the room - which was... More 

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airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear Ivanpowell, First of all we would like to thank for your feedback on Tripadvisor. Also thank you for your warm words about the lobby and our staff at the reception. We are sorry that you were awakened by the noise of the planes or people in front of your door. All our guest rooms feature soundproof windows, so our... More 

herefordshire
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at last minute having had return flight from Dusseldolf cancelled due to security strike. Travelled to Frankfurt for an alternative flight arriving at hotel late. Really excellent service and late night food, and upgraded to executive floor which was a bonus. Would definitely book again.

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airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear Nene4dis, Thank you for your review and your helpful comment on Trip Advisor. First of all we regret that you were affected by the strike in Düsseldorf, but also we are happy that you still had a comfortable night in Frankfurt. Congratulations to your free upgrade! Our Executive Tower is in fact a very high quality and comfortable area.... More 

New York
Contributor
18 reviews 18 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The Internet connection was slow to non-existent. Moved from my room to business center -- no improvement. Will not use this hotel again. To compound the joke they boast "high-speed" internet ... Yeah, right.

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airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear qqaazzwwssxx, Thank your for your feedback on Tripadvisor. we are sorry to hear that the wifi connection did not satisfy your needs. We are currently working on improving the connection in all parts of the hotel. Should you require a higher internet volume, you can upgrade the free wifi with a premium access. We hope to welcome you again... More 

Munich, Germany
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have booked this Hotel because of ist Close Connection to the Airport and the fact that the Hotel has a pool, which is a number one requirement from our daughter :) We booked through booking.com, which appeared to be easy and without hassle. When we arrived in Frankfurt via ICE Train, we wondered how to get to the Hotel.... More 

Was this review helpful? Yes
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear 7_seas_traveler, first of all we would like to thank you for your detailed Feedback on Tripadvisor. This helps us to keep the quality of the Steigenberger Airport Hotel continuously at a high level. We are pleased that you were overall happy with your stay but also we would like to apologize for the little issues happened. Please rest assured... More 

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Additional Information about Steigenberger Airport Hotel

Address: Unterschweinstiege 16 | 60549 Frankfurt, 60549 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt
Price Range (Based on Average Rates): $
Hotel Class:5 star — Steigenberger Airport Hotel 5*
Number of rooms: 570
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Also Known As:
Steigenberger Airport Frankfurt
Hotel Steigenberger Airport
Hotel Style:
#9 Spa Hotel in Frankfurt
#17 Romantic Hotel in Frankfurt
#19 Family Hotel in Frankfurt
#25 Luxury Hotel in Frankfurt
#38 Business Hotel in Frankfurt

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