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Steigenberger Airport Hotel

5.0 of 5 Unterschweinstiege 16 | 60549 Frankfurt, 60549 Frankfurt, Hesse, Germany
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Steigenberger Airport Hotel
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Steigenberger Airport Hotel
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1,040 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York
Contributor
18 reviews 18 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

The Internet connection was slow to non-existent. Moved from my room to business center -- no improvement. Will not use this hotel again. To compound the joke they boast "high-speed" internet ... Yeah, right.

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Munich, Germany
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We have booked this Hotel because of ist Close Connection to the Airport and the fact that the Hotel has a pool, which is a number one requirement from our daughter :) We booked through booking.com, which appeared to be easy and without hassle. When we arrived in Frankfurt via ICE Train, we wondered how to get to the Hotel.... More 

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Dublin, Ireland
Contributor
11 reviews 11 reviews
8 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

This is a very good hotel- not excellent, but very good!! Business Rooms have been upgraded which are very good, apart from having the bathroom sink in the corridor as you walk in but otherwise perfect. Free wifi has been added in past few years which was well needed and these days a must. My only gripe was the buffet... More 

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airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear Gary S, Thank you for evaluating our hotel on Tripadvisor. We are pleased you liked the Steigenberger Airport Hotel. Thank you for your positive words about the breakfast buffet. We regret the visit in our traditional restaurant “Unterschweinstiege” left a drop of bitterness to your stay. We will definitely look into that issue to improve our quality here. Nevertheless,... More 

Seattle, Washington
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Stayed here last summer when I had an overnight connection in FRA. The hotel s located very close to the airport and has a regular shuttle bus which takes 5-7 minutes and was very convenient. Though not fancy, the hotel was clean and comfortable. Checkin was fast and the staff were helpful when I asked about options for shopping, dining,... More 

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airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear KZ01012015, Thank you very much for taking the time to share your impressions on Tripadvisor. It's nice to read that you felt comfortable overall. It is a great pleasure that you were so happy with our services and facilities. But unfortunately we were not able to satisfy your full expectations yet! It would be our pleasure to welcome you... More 

Sitio de Calahonda, Spain
Top Contributor
65 reviews 65 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed twice at january. We used the junior suites and the rooms was very nice. Beds was very comfortable. We were happy with our meals in hotel restaurant, that not normally happens in airport hotels. Restaurant is quite expensive. The free airport shutlle is very good service from hotel. Good wifi.

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airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear Timo J, Thank you very much for the evaluation and compliments placed on TripAdvisor. It is great to hear you enjoyed your stay in our hotel. We want to give our guests a feeling to be welcome and leave the stress behind. Luckily we succeeded and fulfilled your expectations. We are glad you enjoyed our overall service and hotel... More 

Brookfield, Connecticut
Top Contributor
96 reviews 96 reviews
8 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 1 week ago

I chose to stay here so that catching an early flight would be less complicated. Good move! This hotel had lovely new modern amenities and decor. I felt spoiled. The room was shiny, chic and comfortable. I slept well. Parking was frustrating because it is open to the public and not immediately close to the hotel. Parking charges had to... More 

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airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear Mielmonster, We do appreciate your warm words about the Steigenberger Airport Hotel and thank you for your recommendation. Your comments are shared with our staff and we always strive to exceed our guests expectations. It is nice to hear that you were totally satisfied with your room and variety of the breakfast buffet. We are constantly working to improve... More 

Dublin, Ireland
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just spent 2 nights in this hotel. Staff very friendly and service very good. Convenient for airport and transfer to the Messe. Breakfast very good except for the tea. There is a Ronnefeldt boiler that cant keep up with the demand of so many people and tea was disappointingly warm and not boiling hot each morning. Other than that the... More 

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airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear Lou K; Thank you for letting us know your impressions regarding your stay at the Steigenberger Airport Hotel. We are glad to read that you were satisfied with our service and the friendly staff, but also apologize for the tea not being hot. We will definitely look into that issue to improve our quality here. Nevertheless, it would be... More 

Hanoi, Vietnam
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were staying at Steigenberger Airport Hotel in January 2015 as our flight was early in the morning. It's located around 1 km from the Airport and therefor it takes only 2 min by the free shuttle bus service. Very convenient. The bus departs every 15 min, 24/7. The rooms are nice and clean. I also would like to mention... More 

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airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear Sven M., Thank you for your review on Trip Advisor and that you spent the time for it. We are very pleased to read that you felt well with us during your stay. Thank you for your positive words about our staff and the comfort of our hotel. We also thank you for your great feedback about our free... More 

2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

After I left the hotel they forgery my signature for the amount of 110 euros according the management, I requested some cash? This is unacceptable from this kind of hotel, so please check your bills and make sure everything is pay before you leave the hotel with the writing approval that you owe noting.... Avoid surprise in your credit card... More 

Was this review helpful? Yes 4
GZ
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We needed a place to stay prior our flight from Frankfurt airport and we got to stay at this great hotel a few minutes away from the airport. The hotel is right off the highway exit and easy to find and the drive to the airport is not more than a few minutes either. The hotel offers a shuttle bus... More 

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airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear gzbike, We do appreciate your warm words about the Steigenberger Airport Hotel and are very happy that you recommend us! We are glad you enjoyed our overall service and hotel amenities. One of our advantages is the location near to the airport and our 24 hours free shuttle bus. We are looking forward to welcome you again in our... More 

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Additional Information about Steigenberger Airport Hotel

Address: Unterschweinstiege 16 | 60549 Frankfurt, 60549 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Steigenberger Airport Hotel 5*
Number of rooms: 570
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Also Known As:
Steigenberger Airport Frankfurt
Hotel Steigenberger Airport
Hotel Style:
#9 Spa Hotel in Frankfurt
#15 Romantic Hotel in Frankfurt
#18 Family Hotel in Frankfurt
#27 Luxury Hotel in Frankfurt
#35 Business Hotel in Frankfurt

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