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All 263 Frankfurt hotels

Sheraton Frankfurt Congress Hotel

4.5 of 5 Hotel   |   Lyoner Strasse 44-48, 60528 Frankfurt, Hesse, Germany
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Sheraton Frankfurt Congress Hotel
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Ranked #57 of 263 hotels in Frankfurt
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 weeks ago
shybalan24 Eilat, Israel
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310 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Eilat, Israel
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

its my second time in the hotel the hotel is very clean in good condition there is free internet in the loby the hotel is not in the center but the is train 1 min walk from the hotel. the train is every 10min very quiet hotel

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SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear "Shybalan24", Thank you very much for your time and efforts to give us a feedback regarding your recent stays with us. It was a pleasure to read that you had an enjoyable stay with us and appreciated the hotel’s great location. Indeed we are close to the major tourist attractions and transportation links and we are thankful that you... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 19, 2014

I stayed at this hotel for 2 nights in May 2012 while on a business trip. My stay was pleasant and the overall service was good. If you are looking for somewhere to stay close to the airport then this is perfect. It is quite far from the city centre and taxis can get expensive. However, the train station is... More

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SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear guest from London, we appreciate your feedback regarding your recent stay with us. We are sorry about the bad taxi experience. The most convenient way to go to the city center is by tram, which costs less than 3 Euro. The tram stop is right in front of the hotel and takes you downtown in only 15 minutes. We... More

Cortona, Italy
Contributor
18 reviews 18 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 9, 2014

Very good hotel, located 10/15min far from Frankfurt messe. The average cost of a taxi is approx 20€ to go to Frankfurt. Excellent breakfast. Good swimmingpool. Metro stop is 5 min walking: via metro you need 10 min to go to but it is cheaper then taxi!

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SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear guest from Italy, thank you very much for your recent stay at the Sheraton Frankfurt Congress Hotel and for sharing your feedback on tripadvisor. It is our pleasure to hear that you had a nice experience with us and that you enjoyed our convenient location with great access to Frankfurt’s public transportation system. We hope to welcome you again... More

Portsmouth, United Kingdom
Top Contributor
88 reviews 88 reviews
36 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed February 21, 2014

Stayed here 2 nights, the hotel is pretty poor for the money. The rooms are dated, and the beds are uncomfortable and the place is so hot and you can't turn off the heat. They charge a lot a of money for internet €16 per day if you want it in your room. Noisy heating system also. Food OK, but... More

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SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear "Matthew", Thank you for your time and efforts to share your experience about your recent stay with us. We are always trying to improve our service and I want to thank you for your valuable feedback as it helps us to know what service specifically needs to be improved. On behalf of our team we apologize for your unpleasant... More

Madrid, Spain
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2014

Congratulations! What a remarkable accomplishment! Just completed our annual meeting was something to brag about!! Well done, it is a great Hotel with fantastic employees!!. I am sure we will be seeing and hearing a great deal more about Hotel achievements in the future. Keep up the good work.

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SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear "Javier", Thank you for your great feedback. There is nothing we love to hear more than our guests loving their experience with us! Guest satisfaction is our number one goal and there is nothing better than achieving that! We are happy that our hotel and staff were able to meet all your needs during your stay and your conference... More

Vilnius, Lithuania
Top Contributor
58 reviews 58 reviews
36 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed February 4, 2014

Situated in a business area away from Frankfurt town centre, the Sheraton Congress is an excellent choice both for business and leisure travellers. A short tram ride gets you directly into the city centre, or (with one change) to the airport, but a taxi ride is not so expensive, and there are several restaurants and bars within walking distance of... More

Was this review helpful? Yes 1
SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear "smferguson678", we appreciate your great and detailed feedback regarding your stay at the Sheraton Frankfurt Congress Hotel, which is a very nice reward for our work. Thank you very much as well for participating at Starwood´s innovative make a green choice program. To save our nature and environment we give our guests the choice to deny room cleaning and... More

Studham, United Kingdom
Top Contributor
51 reviews 51 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 1, 2014

An excellent location for my Frankfurt office and all amenities/facilities there. However, very dated and tired looking. The decor in the bedroom is very cheap wooden 1980s style. Would go back simply because of the location, but didn't like it at all.

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SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear "kimatkn", we would like to thank you for your recent stay with us and for sharing your feedback here on Tripadvisor. It is great to hear that you enjoyed our convenient location and our services and facilities. We are sorry to hear that the decor of our clean and functional rooms did not match your taste. But we are... More

London, United Kingdom
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed February 1, 2014

My last stay was three months ago. Things felt slightly less dated, not sure why. Still feels like a hotel that the Sheraton chain have forgotten they own given the outdated nature of the experience, but then again I understand that the '80's is very retro at the moment..... I was on the 13th floor - but my room was... More

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SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear "SenorFirenze", thank you very much for your second stay at the Sheraton Frankfurt Congress Hotel and for your continuous feedback. We are sorry that you have been disturbed by noise during your first night of your stay. We appreciate that you made us aware of that and we are glad that we could move you to a different room,... More

Erlangen, Germany
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 27, 2014

I was in this Hotel on Business Trip for one night. The Room was okay, but the WiFi costs 23€ per day! I don't know any hotel in the world in which the guests have to pay for Wifi in the room. You also can book "wifi-light" for 18€ per day with 512kbit/s and 500mb per day. This is disgusting... More

Was this review helpful? Yes 3
SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear "Martin S", thank you very much for providing us with your feedback regarding your recent stay with us. We know that free internet is becoming a standard in a lot of low budget hotels. The difference to a full service business hotel like we are is that we like to provide all of our guests a reliable and secure... More

Barcelona, Spain
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 25, 2014

I was with my family in Frankfurt... all is nice..but hotel is to far from centar of city....room what we stay is like in 1980...in 2014in the room are not have Wi-Fi...really not good...staff is ok as well as spa.

Was this review helpful? Yes 1
SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear "Antonio D", thank you very much for your stay at the Sheraton Frankfurt Congress Hotel and for your feedback. We are sorry that you did not enjoy our convenient location between the airport and the city center right next to the green city-wood of Frankfurt and only a 15 minute tram ride to down town. The whole hotel including... More

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Additional Information about Sheraton Frankfurt Congress Hotel

Also Known As:
Sheraton Frankfurt
Frankfurt Sheraton
Address: Lyoner Strasse 44-48, 60528 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#31 Luxury Hotel in Frankfurt
#40 Business Hotel in Frankfurt
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Frankfurt Congress Hotel 4.5*
Official Description (provided by the hotel):
This centrally-located park-side business hotel has 396 rooms with modern appointments, pool, sauna, Sheraton Fitness, 2 restaurants and 13 meeting rooms. Abutting the municipal park in Frankfurt's business district, it has excellent links to the highway, downtown Frankfurt and international airport. ... more   less 
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