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All 262 Frankfurt hotels

Sheraton Frankfurt Congress Hotel

4.5 of 5 Hotel   |   Lyoner Strasse 44-48, 60528 Frankfurt, Hesse, Germany
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Sheraton Frankfurt Congress Hotel
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75%
Ranked #66 of 262 hotels in Frankfurt
A recent review
4 of 5 stars reviewed 4 weeks ago
Sherief S Jeddah, Saudi Arabia
  • Reviews (322)
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322 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Jeddah, Saudi Arabia
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had a good stay. The hotel is just in front of metro station ( Panhauff). It was very easy for me reaching Frankfurt commercial center, (Gute Platz, zeil), and finally by end of tour enjoying the hotel SPA and swimming pool Friendly staff , clean place and value for money.

Was this review helpful? Yes 2
SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear valued guest from Saudi Arabia, thank you very much for your recent stay at the Sheraton Frankfurt Congress Hotel and for sharing your experience with us and other guests. We are very happy to hear that you had such a great stay at our hotel and that you especially enjoyed our cleanliness, the friendliness of our staff and our... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 5, 2014

My company booked me one night stay at Sheraton Frankfurt Congress Hotel on 4th June 2014, I stayed in room 1101, they said it was a superior room but it seems to me that it is 2 stars hotel, (1) air con had some humming noise - which was terrible (2) there were 3 phones in rooms but all of... More

Was this review helpful? Yes 1
SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear guest from London, thank you very much for your stay at the Sheraton Frankfurt Congress Hotel and for your detailed feedback. We are really sorry that you did not had a nice experience with us. You can be sure that we will take your feedback as a chance to improve our product and services. We are confident that we... More

Seattle, Washington
Top Contributor
57 reviews 57 reviews
34 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed May 29, 2014

We stayed here for one night just before we flew out of Frankfurt. We chose this hotel as it was cheaper than the other SPG hotels closer to the airport. Plus: 1) we were upgraded to a SPG member room and had a view of the city park. It was nice. 2) Gym was 24 hr. The hotel staff was... More

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SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear guest from Seattle, Thank you very much for your recent stay at the Sheraton Franfkurt Congress Hotel and for your feedback, which is highly appreciated. We are trying to achieve a high level of guest satisfaction and we deeply regret that we were not able to meet all of your expectations. We have noted your comments regarding our rooms... More

India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 28, 2014

Stayed in this hotel for a short stay (3 days). The check-in & check-out procedure was ease. Hardly 15min drive from Airport (20 Euros in Taxi) This hotel is situated in a place where there are lot of companies are situated in Lyoner Strasse. Room is quite enough and quite spacious, enough storage space, a good working desk, iron board.... More

Was this review helpful? Yes 2
SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear valued guest from India, Thank you very much for taking the time and efforts to give us a review about your recent stay at the Sheraton Frankfurt Congress Hotel. We are glad to hear that you have enjoyed our convenient location in the business district of Frankfurt, but also not to far from the city centre and the Frankfurt... More

london
Contributor
19 reviews 19 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 23, 2014

Small room (but clean), toiletries in the bathroom don't have travellers toothbrush and paste (!) and the one wall plug (at desk level) didnt work so I had to go under the desk to plug the kettle and then in turn the laptop (travellers with reduced mobility would find it difficult). Noisy bathroom sound speakers (even when the TV is... More

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SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear guest from London, Thank you for sharing your impressions with us and for taking the efforts to give us feedback about your recent stay at the Sheraton Frankfurt Congress Hotel. Your comments are very valuable to us, as they help us to monitor and improve our standards. We are sorry to read that we did not met your expectations... More

Leeds, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed May 21, 2014

Stayed at the hotel for a 40th birthday with a family group (adults). Found it was a nice walk into frankfurt (long walk though, we're shocked at the distance when we returned to hotel by taxi) We did not have breakfast included and were disappointed tht it was a €25 pp! Considering we had a meal at the Chinese restaurant... More

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SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear "Carolyn", Thank you very much for your recent stay and your time and efforts to provide us with a feedback. We are delighted to hear that you had a great time at our hotel together with your family and that you have enjoyed our convenient location in the green belt of Frankfurt, but also close to the international airport... More

Vancouver, Canada
Top Contributor
112 reviews 112 reviews
34 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed May 20, 2014

The rooms are well laid out, they have plenty of storage space, a large desk and a comfortable enough bed, iron/board & even a trouser presser. The pool, gym and two restaurants are nice amenities of this property. Though located a little further out of the city, the #12 tram is outside the door for easy access to the Romer... More

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SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear "Vansportsfan", Thank you very much for your time and efforts to give us a feedback regarding your recent stay at the Sheraton Frankfurt Congress Hotel. First of all, we were glad to read, that you have enjoyed all our facilities, including our wellnessarea with the Sheraton Fitness and that you have liked our well-equipped rooms. We understand your point... More

Santa Barbara, California
Top Contributor
109 reviews 109 reviews
107 hotel reviews
124 helpful votes 124 helpful votes
4 of 5 stars Reviewed May 14, 2014

I stayed here for three nights in April 2014. The hotel is NOT centrally located if you want to explore Frankfurt; however, there is a tram stop directly across from the hotel and the journey takes about 20 minutes (17 stops to Römer on Tram 12 and you do not have to change trams). I arrived to the hotel by... More

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SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear guest from California, Thank you very much for your detailed and positive review about your recent stay at the Sheraton Frankfurt Congress Hotel. We were glad to read your nice comments, especially about our helpful staff and our well-equipped rooms. On the other side we have also noticed your constructive feedback in some points, whereby we now have the... More

Omaha, Nebraska
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 3, 2014

You can start by knowing this is a Sheraton- and mostly has everything, minus the club lounge. If that is a must than move on. Preferred does get bfst, upgrades and nice gift. For the value it is hard to beat. Room has small refrigerator, some have kitchenette. Nice pool, sauna, steam room and exercise equipment. Parking on site and... More

Was this review helpful? Yes 1
SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear "Trent", Thank you very much for your recent stay at the Sheraton Frankfurt Congress Hotel and for your time and efforts to write this wonderful review. We were glad to hear that you did like our hotel and its facilities, like our Sheraton Fitness powered by Core Performance and the equipment of our rooms. Thank you also for mentioning... More

Colorado Springs, Colorado
Top Contributor
78 reviews 78 reviews
16 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed April 26, 2014

Overall a fine hotel, its a 5-10 minute walk to the Bahn station, the price is right for a non prime location. The only thing that got me to change hotels was the air conditioning doesn't work if it is below 20C out. About all they can do is suggest opening the patio door, but the problem with that is... More

Was this review helpful? Yes 1
SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear "David Y", thank you very much for your stay at the Sheraton Frankfurt Congress Hotel and for providing us with your feedback. We are really sorry that the junior suite that we assigned you as a valued Platinum Member was not as cool as you preferred it to be. We do have a good running air condition system, but... More

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Additional Information about Sheraton Frankfurt Congress Hotel

Address: Lyoner Strasse 44-48, 60528 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Frankfurt Congress Hotel 4.5*
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Also Known As:
Sheraton Frankfurt
Frankfurt Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#11 Spa Hotel in Frankfurt #34 Luxury Hotel in Frankfurt
Hotel Class
Official Description (provided by the hotel)
This centrally-located park-side business hotel has 396 rooms with modern appointments, pool, sauna, Sheraton Fitness, 2 restaurants and 13 meeting rooms. Abutting the municipal park in Frankfurt's business district, it has excellent links to the highway, downtown Frankfurt and international airport. ... more   less 
Number of rooms
396

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