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Sheraton Frankfurt Congress Hotel

Lyoner Strasse 44-48, 60528 Frankfurt, Hesse, Germany
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Sheraton Frankfurt Congress Hotel
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437 Reviews from our TripAdvisor Community

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Leipzig, Germany
Level Contributor
44 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent 4 nights in this somewhat mature but quite well maintained hotel. It is a classic hotel with a few bars and restaurants with no claim for design or anything special. My room was large enough and the bed is comfortable, wifi working effective. Public transport to downtown is best by train (S-Bahn) and a 15 mins walk away. For,... More 

Helpful?
Thank Martin P
SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear Martin P., Thank you so much for your stay and for your great review on TripAdvisor. We are happy that you enjoyed your stay with us. It will be our pleasure to welcoming you back again during your next visit to Frankfurt. All the best, Your Hotel Management Team Sheraton Frankfurt Congress Hotel More 

Frankfurt, Germany
Level Contributor
70 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed for two nights. Room was good enough for one person. Parking was not free. Breakfast was really nice and fresh. They have very nice conference rooms and staff in general is very cooperative and friendly.

Helpful?
Thank Qamer_Zia
SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear Qamer_Zia, Thank you so much for your great review! We are delighted that you have had an enjoyable stay and will be happy to share your feedback with the rest of our team. Thanks again for staying with us. We look forward to welcoming you back again in the near future. Best regards, Your Hotel Management Team Sheraton Frankfurt... More 

Singapore, Singapore
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed December 26, 2015 via mobile

Planned to stay here for a couple of nights but cut my stay short after one night. The staff were not that well trained at the counter and chewing in took longer than expected with no one else around. But they were friendly enough. My biggest gripe is how dated the rooms look. They were also very basic and I... More 

Helpful?
Thank 156cecill
SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear 156cecill, Thank you for your recent stay at our hotel and for taking the time to share your experience with us. I regret to read that we did not meet your expectations during your short stay. Although we can't do much about the style and size of our rooms, we are certainly keen to deliver the best experience when... More 

Charlotte, North Carolina
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed December 24, 2015 via mobile

I had a stay for 14 days. The stay was excellent. Many praises to the restaurant which sustained us for 80% of the meals. All was covered by my company as I was in a training @ the hotel. Incidentals of course was on me. Well - the incidentals just never stopped. Both the card that I gave for incidentals... More 

Helpful?
Thank Tre E
SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear Tre E, Thank you for your recent stay at the Sheraton Frankfurt Congress Hotel and for sharing your review on Tripadvisor. I am happy to read that your stay was to your satisfaction and you liked our hotel. Please contact me regarding your invoice, since I would like to double check the details described. I am certain that we... More 

Worms, Germany
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 16, 2015

The weight of the years are showing at this Sheraton house, but it is still a good and affordable option in Frankfurt. The service is very nice, specially for breakfast under the command of Mrs. Maria Coletto.

Helpful?
Thank Pelomun
SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear Pelomun, Thank you very much for your great review of your recent stay with us, especially your comment about our staff. Maria is indeed a delight and a true asset to our team, and we are happy to share your feedback within the team. We hope that you arrived safely at your next destination and look forward to welcoming... More 

Cincinnati, Ohio
Level Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed November 28, 2015

We had a lovely room on 5th floor, quiet and modern. The front desk workers were wonderful. They allowed us to check in at 10 AM when we arrived from the airport. They were very helpful with maps, directions, etc. Tram line 12 to museums and downtown is right across the street. We were very pleased even though we were... More 

Helpful?
Thank MoreTravelFun
SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear MoreTravelFun, Many thanks for your excellent review! We are truly delighted that you enjoyed your stay with us during your visit in Frankfurt so much. Especially your comment about our staff makes us very proud and we are happy that we have created this memorable experience for you. We look forward to welcoming you back again, when ever your... More 

Lausanne, Switzerland
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 16, 2015

One books here because it is conveniently located for business purpose. Nice staff be this at the reception, at breakfast (great choice) or in the Stube. I never have time to enjoy the fitness & pool area though I assume it is enjoyable. One dear advice to the hotel Management: Mark up on the room price if needed but please,... More 

Helpful?
Thank Pouparino
SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear Pouparino, Thank you so much for your nice feedback about your recent stay with us. It means a lot for us that you have taken the time to review your experience, especially since you are a frequent guest. Did you know, that we offer complimentary in-room Internet access to all our SPG members, if they book directly with the... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 14, 2015 via mobile

Excellent choice for our one night stay Very accommodating Excellent dinner Great location for getting to the airport for an early flight Were able to get our boarding passes and a nice drink in their lovely bar If ever again in Frankfurt will certainly stay there again

Helpful?
Thank Shepard510
SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear Shepard510, Thank you so much for your fantastic review on Tripadvisor! It is nice to hear that you found your stay to your utmost satisfaction and we look forward to welcoming you back again in the near future. All the best for 2016! Your Hotel Management Team Sheraton Frankfurt Congress Hotel More 

Bangalore, Karnataka, India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed November 13, 2015 via mobile

Short drive from the airport. Quick check-in, friendly staff. Good place to arrange trainings & conference. Rooms could be a bit more spacious & should also consider keeping drinking water in the room. Annoying to run down to get one when you need it at odd hours. Complimentary internet does not work in the room, and high speed internet needs... More 

Helpful?
Thank manoj2708
SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear manoj2708, Thank you so much for your nice review on Tripadvisor. We are glad that you enjoyed your short business stay at out hotel. We appreciate your comment about the location. It is true, that we are a little bit off-side, however the hotel is only a 15 minutes Tram ride away from the city center. We are happy... More 

San Francisco
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed October 26, 2015

I stayed at this SHERATON at the Lyoner Strasse from Oct. 12 through 18. The room was very clean and big enough for European standards. Both windows opened to a certain extend, what was also welcome, as it got a bit hot inside and for my feeling. I did switch off the aircon system, as the sound bothered me. Great... More 

Helpful?
1 Thank J.GU.
SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear J.GU., Many thanks for your great comments about your stay at our hotel! We are delighted to read that everything was to your satisfaction. We are happy to inform you that the nearby demolition works are finished, and without the buildings next door you may now enjoy a much nicer few of the city skyline. We look forward to... More 

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