We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Frankfurt Congress Hotel

Lyoner Strasse 44-48, 60528 Frankfurt, Hesse, Germany
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Sheraton Frankfurt Congress Hotel
Professional photos View all
Browse nearby
Sheraton Frankfurt Congress Hotel
Write a Review

380 reviews from our community

Traveler rating
    94
    184
    76
    15
    11
See reviews for
29
55
64
218
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (380)
  • Mar-May only
    (97)
  • Jun-Aug only
    (112)
  • Sep-Nov only
    (96)
  • Dec-Feb only
    (75)
All months
Mount Pleasant, South Carolina
Top Contributor
127 reviews 127 reviews
25 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here for 3 nights in April and liked it. Our HQ meetings are often here. The rooms was fine and the staff very friendly. The meeting rooms are nice too. The bar is good and there are 2 restaurants in the building. There are a few supermarkets in walking distance. Next to the hotel are a few restaurants

Was this review helpful? Yes
Germany
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

# special: amazing forest in the back of the hotel, a 5.5km running course around the gold course -> frankfurts golf club golf course just a footstep away from the hotel Had some issues to get the upgrade to a suite, because this property has just 8 suites on 400 rooms and always high occupancy. finally i got the executive... More 

Was this review helpful? Yes
Columbus, Ohio
Top Contributor
82 reviews 82 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is outside of the city center and there is nothing close to walk to except a pretty mediocre Chinese/Thai restaurant that isn't worth the effort. Rooms are very small, with 1 rock hard foam pillow and one tiny square pillow--strange. Good working desk area with a lot of plugs. Was given a free cocktail coupon with my SPG... More 

Was this review helpful? Yes
SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear guest from Colombo, Thank you very much for your recent stay at the Sheraton Frankfurt Congress Hotel and your time and efforts to give us your feedback. On the one hand we are very sad to read, that we were not able to meet your expectations regarding the rooms and our hotel facilities. But for your next stay with... More 

Manchester, United Kingdom
Top Contributor
103 reviews 103 reviews
27 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hadn't planned on staying at this hotel, but due to missing our connecting flight in Frankfurt, we were put in this hotel by our airline. Staff were friendly and check in was very quick. Room was clean and comfortable. Breakfast had a good variety. This hotel is located about 15 minutes taxi ride away from airport, which makes it a... More 

Was this review helpful? Yes
SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear guest from Manchester, Thank you for sharing your experience during your recent stay at the Sheraton Frankfurt Congress Hotel. Even though your stay at our hotel was under unconcenient circumstance for you, we are very happy, that we were able to create a unique stay experience for you and we hope you had a good time with us, even... More 

Durham, United Kingdom
Top Contributor
51 reviews 51 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is 5 to 6km outside the main city centre with nothing much around apart from iffice buildings, conference centres, an Imbiss and a couple of restautants (I'd avoid the Kang Nam chinese - see my review). Whilst the hotel is a typical budget / mid-price chain with fairly basic rooms, everything was clean & functional and all the... More 

Was this review helpful? Yes
SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear guest from Durham, Thank you very much for your recent stay at the Sheraton Frankfurt Congress Hotel and your time and efforts to provide us with a review. We are more than happy to read, that we were able to convince you with our good service and the friendliness of our staff, as well as with the cleanliness and... More 

Luxembourg
Senior Contributor
37 reviews 37 reviews
34 hotel reviews
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I give the Sheraton Congress Hotel Frankfurt a 4* very good rating , just because of the staff. They have been really fantastic, from check-in to check-out, from L44 bar to breakfast. Also, location , with great view on the "Frankfurter Wald (forest)" was nice an quiet. Otherwise I would have given 2 or 3 *: Rooms are old, carpet... More 

Was this review helpful? Yes 3
SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear guest from Luxembourg, Thank you very much for your recent stay at the Sheraton Frankfurt Congress Hotel and your kind words about our staff. Such compliments are a nice appreciation of our team and always a great motivation for us to improve our service continously. We have also read your comments about the room and our facilities. They are... More 

Taipei, Taiwan
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 6, 2015

I arrived at early morning, they have rooms ready for me, and that was great! The hotel is nice but I can tell it is not very new. Location is around by nothing but office buildings, but with walking around 10 min there's a S-Bahn station which is 1 stop from Hbf, The staff there some were helpful some were... More 

Was this review helpful? Yes
SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear guest from Taiwan, Thank you for your time and efforts to give us a feedback about your recent stay at the Sheraton Frankfurt Congress Hotel. We are glad to read, that you have enjoyed in general your business trip at our hotel and that you were satisfied with our facilities. Regarding the incicent with your parcel. However the shipping... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2015

Recently stayed here on business. Fully multilingual staff, with a few of them absolutely stand up funny. Their attention to details and the courtesy offered will have me return soon. Street car runs on the main street in front of Hotel. Take it to the west and the end of the line -5 minutes and you'll have the zoo, suburbia... More 

Was this review helpful? Yes
SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear "Kenneth", Thank you very much for your stay at the Sheraton Frankfurt Congress Hotel and your time and efforts to give us valued feedback. Your appreciation of our service and facilities is a great motivation to the entire team. We are very thankful for your perfect rating and have already share your nice words with our staff. We hope,... More 

1 review
5 of 5 stars Reviewed February 22, 2015

The best receptionist I've ever seen on Feb 20th night. The last day I stay in Frankfurt. She's so kind and polite. I want to appreciate her once more for showing me the REWE supermarket position and helped me with Wifi problems with great great smile and patience! She's quite tall and she's a blonde woman. Thank you so much!... More 

Was this review helpful? Yes
SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear "DanielTW604", Thank you very much for your recent stay at the Sheraton Frankfurt Congress Hotel and your kind words especially about our staff member. We were very glad to read your compliments and have already shared them with our receptionist. Dear Daniel, we would be more than happy, if we may welcome you soon back at our hotel. Warm... More 

Budapest, Hungary
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 18, 2015

The service and atmosphere is very good. The food is very tasty even in the restaurant or the bar and the waiter is very friendly, knows the habits of almost everyone. The rooms are always clean and nice. It's always nice to go back into this hotel.

Was this review helpful? Yes 1
SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear guest from Budapest, Thank you very much for your recent stay at the Sheraton Frankfurt Congress Hotel and your kind words regarding our facilites, service and particularly about our staff members. We were very deligted to read through your feedback and do really hope to welcome you back soon. Warm regards, Your Hotelmangement Team Sheraton Frankfurt Congress Hotel More 

Questions? Get answers from hotel staff and past guests. Ask a question

127 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (100)
Viewed
Room/suite (26)
Viewed
Bathroom (12)
Viewed
View from room (7)
Viewed
Dining (3)
Viewed
Hotel & grounds (15)
Viewed
Family/play areas (3)
Viewed
Pool/beach area (1)
Viewed
Other (33)

Management photos: Courtesy of the property manager

Viewed
All management photos (27)
Viewed
Room/suite (6)
Viewed
Dining (1)
Viewed
Hotel & grounds (15)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question