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All 261 Frankfurt hotels

Sheraton Frankfurt Congress Hotel

4.5 of 5 Hotel   |   Lyoner Strasse 44-48, 60528 Frankfurt, Hesse, Germany (Niederrad)
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Sheraton Frankfurt Congress Hotel
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Ranked #78 of 261 Hotels in Frankfurt
A recent review
4 of 5 stars reviewed 6 days ago
Susan A
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347 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

While in Frankfurt on business, I stayed in this hotel for four nights. The hotel is situated in the business centre of the city (Frankfurt is divided into business and residential sections) and, although there is a tram stop just outside the hotel, the area can feel quite isolated. There are restaurants very close to the hotel, but there are... More

Was this review helpful? Yes 1
SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear "Susan", Thank you very much for your postive feedback about your recent stay at the Sheraton Frankfurt Congress Hotel. We truly appreciate your excellent remarks on the comfort and cleanliness of our rooms as well as the quality of our food. But we were most delighted to read your kind word about our staff. With pleasure, we have forwarded... More

The Whole World.
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I Love this hotel. It is right in front of a rail that takes you just about any where you want to go in 15 mins in downtown Frankfurt. I took my parents with me and gave them the junior suite i was upgraded to and took the regular room. Their suite was great and my room was good. The... More

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SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear "Sammy", First of all, we would like to thank you for sharing your impressions about your recent stay at the Sheraton Frankfurt Congress Hotel. It was our pleasure to honor your SPG membership and your loyalty to Starwood Hotels & Resorts with a complimentary upgrade to one of our suites. We truly appreciate your excellent remarks on our convenient... More

York, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I've been coming to this hotel several times a year for over 12 years. It's the best hotel in the business district. The rooms are very clean and comfortable, breakfast is excellent with a huge choice and the staff are very friendly and helpful. There are some woods just behind the hotel with lots of trails for walking or jogging... More

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SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear guest from York, Thank you for taking the time to write a wonderful review regarding your stay with us at the Sheraton Frankfurt Congress Hotel. It was a pleasure to serve you, and we are thrilled to hear that you have enjoyed our great service, and our location, in the green belt of Frankfurt. We appreciate the feedback and... More

New Jersey, United States
Top Contributor
81 reviews 81 reviews
35 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean and comfortable. My husband had trouble with the duvets as they were too heavy for him but the hotel got him a thinner one. My only complaint about the hotel is that it’s too far from the center of Frankfurt and certainly from the airport. It cost us 20 euros with a taxi. They claim that we could use... More

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SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear "Diane", Thank you very much for your time and efforts to provide us with a feedback for your recent stay at the Sheraton Frankfurt Congress Hotel. We really appreciate your feedback and we are happy to see, that you have enjoyed your stay at our hotel. The hotel is situated in the "Bürostadt Niederrad", between the city centre and... More

Calgary, Canada
Contributor
15 reviews 15 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The rooms were on the smaller side. I was disappointed to see mold in the bathroom and a small blood stain on the shower wall. It was not a big deal, I wiped it off but it did make me second guess the cleanliness of the room. It was also quite stuffy as the fan or ac did not seem... More

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1 review
3 of 5 stars Reviewed 2 weeks ago

Rooms did not live up to Sheraton expectations- quite small and slightly worn. The shower had lots of mold and I saw, what looked like blood, on the wall. It was no big deal, I wiped it off but it made me question how thoroughly the bathroom was cleaned. The location was good but had a train across the street... More

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SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear "Carol T", Thank you very much for your time and efforts to give us this review about your recent stay at the Sheraton Frankfurt Congress Hotel. On the one side, we are very delighted to read your kind words about our staff, on the other side we are concerned that we could not satisfy you completely. We highly appreciate... More

Vancouver, Canada
Top Contributor
56 reviews 56 reviews
49 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is located in a business park near the airport, and as such, is a passable option for a quick turnaround at FRA. When I entered the lobby I had intense deja vu; after I got to my room I realized I had been here five years ago but I could have also stayed in exactly the same structure... More

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SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear guest from Vancouver, Thank you very much for taking the time to share your thoughts about your recent stay at the Sheraton Frankfurt Congress Hotel. It is unfortunate and we deeply regret that we were not able to have you completely satisfied. Please rest assured that your feedback will be communicated with the respective departments accordingly for future service... More

Pune
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

HAD A CHANCE TO STAY AT THE SHERATON CONGRESS IN FRANKFURT IN SEPT 2014, WHILE VISITING THE AUTOMECHANIKA,. The hotel is so conveniently close to the airport and also the city center. The rooms are all good as one would expect from a Sheraton. The best part was the wonderful and friendly hostesses at the lobby level Bar- Jana.. and... More

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SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear "msnpune", WOW - Thank you so much for your great review about your recent stay at the Sheraton Frankfurt Congress Hotel. We are very delighted to read your nice words about our staff and it was a pleasure for us to share them within our team. We hope we may welcome you back to our hotel whenever your travel... More

Contributor
16 reviews 16 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed at this property several times. As a platinum member, the amenities and room upgrades are great. Half price on drinks and food, extra bonus welcome gift....they do it right. The gym is small but accommodating and the pool/sauna/steam room is a huge plus. All in all, this is a good hotel if you are in that area.... More

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SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear Buldog547, Thank you very much for your time and efforts to give us a review about your stays at our property. We thank you for your loyalty to the Sheraton Frankfurt Congress Hotel. We are very thankful for your nice words. It is always pleasure for us to get such a great feedback as guest satisfaction is our number... More

Show Low, Arizona
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed September 15, 2014 via mobile

Located in business area far away from tourist activities. But train in front of hotel, easy into central district of Frankfurt. Short taxi ride to airport..20-25 Eu. Bathroom had a lot of mold in it and minimal hot water flow so could not take shower. Very few nearby restaurants and they were closed on Sunday. A very basic but generally... More

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SheratonCongressFra, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear guest from Arizona, thank you very much for your stay at the Sheraton Frankfurt Congress Hotel. It is nice to hear that you had an enjoyable and comfortable stay at our hotel. We apologize that you found mold in your bathroom. We assure you that this is not our standard and that we already took care of it. Cleanliness... More

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Additional Information about Sheraton Frankfurt Congress Hotel

Address: Lyoner Strasse 44-48, 60528 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Niederrad
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Frankfurt Congress Hotel 4.5*
Number of rooms: 396
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Also Known As:
Sheraton Frankfurt
Frankfurt Sheraton

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