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Steigenberger Frankfurter Hof

5.0 of 5 Am Kaiserplatz 1 - 7, 60311 Frankfurt, Hesse, Germany
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Steigenberger Frankfurter Hof
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Steigenberger Frankfurter Hof
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716 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bray, Ireland
1 review
5 of 5 stars Reviewed 2 days ago NEW

I have stayed in the Frankfurter Hof on business trips a number of times and the hotel is top class. The attention to detail is excellent, absolutely the finest hotel in Frankfurt. The breakfast is pricey at 35euro but the food is to a very high quality. The rooms are very comfortable and spacious.

Was this review helpful? Yes 1
Istanbul, Turkey
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Hotel Steigenberger Frankfurter Hof was wonderful. The room ,resturants was quite clean,the employees were hospitable.Breakfast was so wide :) I would like to stay in this hotel whenever I visit to Frankfurt. thanks or the whole team for to make us fill at home

Was this review helpful? Yes 4
Moritz_Klein, Geschäftsführer at Steigenberger Frankfurter Hof, responded to this review

Dear arzu s, Thank you for your kind review which made our day today. We all here at the Steigenberger Frankfurter Hof look forward to welcoming you back soon. Kind regards Moritz Klein General Manager Steigenberger Frankfurter Hof More 

Oslo, Norway
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

It does not help the bed is soft, the room is big and quiet, and the elevators have chandeliers if you was left in the reseption for more than 45 minutes. I had a problem with my booking and it took 45 minutes to clear it up and give ne the room.

Was this review helpful? Yes
Moritz_Klein, Geschäftsführer at Steigenberger Frankfurter Hof, responded to this review

Dear Marianne K, Thank you for taking your time to provide feedback which is much appreciated. You are absolutely right that an extended waiting time is not acceptable. However at this occasion your travel agent issued an expired voucher to you with a travel date some two months in the past carrying a different name which made it difficult for... More 

Tokyo, Japan
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed 3 nights this hotel. I feel that it is a typical old European style hotel. Everything is good but a safety box in room was broken. Not been locked. I called housekeeping but he couldn't repair it. He said that it was Friday night and an engineer would come and repair it on Monday. We left there on... More 

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Moritz_Klein, Geschäftsführer at Steigenberger Frankfurter Hof, responded to this review

Dear YWK704, Thank you for providing us feedback on your recent stay at the Steigenberger Frankfurter Hof. Please accept my sincere apologies for the issue with the in-room safe. It comes without saying that this should have been repaired on the spot and if this was not possible you should have been offered another room. Your comments have been addressed... More 

Senior Contributor
46 reviews 46 reviews
28 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked this hotel because I was driving and was told they had self-parking. They may well have, but I drove around three or four times before giving up and using the valet parking, which I don’t like. It’s well located within Frankfurt, but Frankfurt itself is the financial hub of Germany and has all the character that you would... More 

Was this review helpful? Yes 1
Moritz_Klein, Geschäftsführer at Steigenberger Frankfurter Hof, responded to this review

Dear shinyredcar, Thank you for your honest review. We appreciate the time you took to share your impressions with us. Thank you also for your praise though we sadly notice that the Steigenberger Frankfurter Hof is not – allow me the expression – your cup of tea. In any case, when you return to Frankfurt we would be happy to... More 

Fátima, Portugal
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We can use the expresson " right value for ou money"! Very good building, confortable with some fine rooms for a good night sleep! The breakfast very complete a 5o´clock tea with live music done by a team very, but very nice! Very good stay and I do recomend..... Only one detail, the wifi free internet...... do not work so... More 

Was this review helpful? Yes 4
Chicago, Illinois
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

i Have stayed at this Hotel many times ,at different time of the year,i love the ambience,the staff and when the weather is nice to seat and have a drink or lunch in their open yard. Can wait to be back

Was this review helpful? Yes 5
Ashdod, Israel
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

luxurious and elegant classic hotel. room was clean, comfortable and big with all the facilities. great location in the middle of the historic part of Frankfurt We came for the weekend and had a wonderful time

Was this review helpful? Yes 5
Singapore, Singapore
14 reviews 14 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very close to Frankfurt Main station, very professional staffs, and awesome breakfast buffet. The room had high ceiling, big bath tub (which is very important during winter), even robes are very comfortable. Actually the hotel key card slip mentioned my name with "Mister". I understand... my name is not sure whether man or woman in any countries. Overall I had... More 

Was this review helpful? Yes 4
Beaufort, North Carolina
14 reviews 14 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is 5 stars for a reason. We had the Grand deluxe room and boy it was nice! The service - the room service - everything about the hotel is impeccable. Friends from Switzerland surprised us and joined us for our visit - my wifes birthday - and it was one to remember. Just a short walk to the... More 

Was this review helpful? Yes 3
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Additional Information about Steigenberger Frankfurter Hof

Address: Am Kaiserplatz 1 - 7, 60311 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Altstadt , Innenstadt
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Steigenberger Frankfurter Hof 5*
Number of rooms: 303
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Also Known As:
Steigenberger Frankfurter Hof Frankfurt
Steigenberger Frankfurter Hof Hotel Frankfurt
Hotel Style:
#2 Romantic Hotel in Frankfurt
#2 Spa Hotel in Frankfurt
#3 Family Hotel in Frankfurt
#6 Luxury Hotel in Frankfurt
#15 Business Hotel in Frankfurt

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