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Steigenberger Frankfurter Hof

#11 of 271 Hotels in Frankfurt
Certificate of Excellence
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Am Kaiserplatz 1 - 7 | 60311 Frankfurt am Main, 60311 Frankfurt, Hesse, Germany
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1 room 1 adult
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852 Reviews from our TripAdvisor Community

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Gilbert, Arizona
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had the best service and wonderful staff at the hotel and the food was fantastic the room was excellent and maid service everyday , our room was large and the entire was the best experience we have had and we travel extensively 2-4 times a year so this is true and accurate account you will not be disappointed with... More 

Review collected in partnership with this hotel

Helpful?
Thank Pam B
Arlon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Very nice sauna area, the bar is very efficient, hotel is very well located. Unfortunatly the hotel shut down water at 10:00 AM so we had to leave early. We could not adjust room temperature and did not have a great night of sleep

Review collected in partnership with this hotel

Helpful?
1 Thank oliviers538
Moritz_Klein, Geschäftsführer at Steigenberger Frankfurter Hof, responded to this review

Dear oliviers538, Thank you for your review and please accept my sincere apologies for the unforeseen issue with the water. That you could not sleep well is deeply regretted and I hope that we can make up for it during your next visit. In the meantime I remain. Kind regards Moritz Klein General Manager Steigenberger Frankfurter Hof More 

Ahmedabad
1 review
5 of 5 stars Reviewed 4 days ago NEW

great hotel one of the best i have stayed in love to keep coming back to the frankfurter hof!!!! rooms are just great staff is very friendly bathrooms are also in grat condition!!! breakfast is to wait for--just too good!!!

Review collected in partnership with this hotel

Helpful?
Thank priyammehta
Denver, Colorado
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My husband and I arrived into Frankfurt very early in the morning and were very happy to receive an early check-in so we could take a little nap for a few hours before heading out to enjoy this beautiful city. Upon arrival at the airport when we phoned for directions the staff were incredibly helpful. At checking the staff was... More 

Helpful?
1 Thank tjw1974
Moritz_Klein, Geschäftsführer at Steigenberger Frankfurter Hof, responded to this review

Dear tjw1974, Thank you so much for your wonderful review which is much appreciated! We are happy to note that you have liked your stay and that you will be returning. Hoping it will not be too long before your next visit I remain. Kind regards Moritz Klein General Manager Steigenberger Frankfurter Hof More 

ATL
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Overall the Steigenberger Frankfurter Hof is a nice hotel for a business traveler, but there are some big caveats that prevented me from giving it a better review. First, most rooms don't include coffee in room. No Nespresso or even a cheap coffee machine. As someone whose morning routine is to stumble out of bed and make coffee, before anything... More 

Helpful?
Thank Jay H
Moritz_Klein, Geschäftsführer at Steigenberger Frankfurter Hof, responded to this review

Dear Jay H, Thank you for your comments on TripAdvisor. As you have correctly stated, not all our room categories provide tea and coffee making facilities as stated on our website. This is to give travellers the choice of the amenities they might wish to have. Your comment about a clock in the room is well noted and we apologize... More 

New Hope, Pennsylvania
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Steigenberger Frankfurter Hof is one of the "Grand Old Hotels" in Frankfurt and it rightfully so earns that title. Everything in our stay, arrival, valet, luggage service, check-in, was top notch flawless and considerate. The rooms are well appointed and luxurious. I have had very few hotel stays where the end-to-end experience was on par with Steigenberger Hof. The... More 

Helpful?
1 Thank Lutz E
Moritz_Klein, Geschäftsführer at Steigenberger Frankfurter Hof, responded to this review

Dear Lutz E, Thank you so much for your splendid review! We all here are thrilled to have left a great impression on you. Please do come back soon. Until then I remain. Kind regards Moritz Klein General Manager Steigenberger Frankfurter Hof More 

Whitehorse, Yukon
1 review
3 of 5 stars Reviewed 6 days ago NEW

This hotel is a true 5 star and well suited to the business traveller. A bit stuffy for leisure travel, although the location is superb for tourists. Easy to walk to the main tourist attractions and great restaurants and cafes.

Review collected in partnership with this hotel

Helpful?
Thank traceev2016
Moritz_Klein, Geschäftsführer at Steigenberger Frankfurter Hof, responded to this review

Dear traceev2016, Thank you for your review. Though we are sorry to hear that you find us not the best option for leisure we do hope to be able to welcoming you back soon. Kind regards Moritz Klein General Manager Steigenberger Frankfurter Hof More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stunning decor, top notch service, beautiful traditionally decorated rooms. We booked a room for an event in the afternoon, the cakes were delicious, so we're the teas. I'm looking forward to breakfast!

Helpful?
Thank Noushka D
Moritz_Klein, Geschäftsführer at Steigenberger Frankfurter Hof, responded to this review

Dear Noushka D, Thank you for your lovely review and we look forward to welcoming you back soon. Kind regards Moritz Klein General Manager Steigenberger Frankfurter Hof More 

Lisbon, Portugal
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The Steigenberger is a compromise between the modern and the classic, and this is a balance that is not easy to achieve and is interpreted differently by different people. In my opinion it does a decent job in achieving this. The hotel has a central location and is within walking distance from the rail station. You can find a large... More 

Helpful?
Thank C J
Moritz_Klein, Geschäftsführer at Steigenberger Frankfurter Hof, responded to this review

Dear C J, Thank you for making time in posting your impressions of the Steigenberger Frankfurter Hof – we appreciate this. With kind regards Moritz Klein General Manager Steigenberger Frankfurter Hof More 

Zurich, Switzerland
1 review
5 of 5 stars Reviewed 1 week ago

Perfect location for shopping, business and Messe Frankfurt access. An impressive building of around year 1876 with high standard interior design. I had a Junior Suite with excellent ambient and very quiet during the night. A place to feel Home.

Review collected in partnership with this hotel

Helpful?
Thank MarcS1970
Moritz_Klein, Geschäftsführer at Steigenberger Frankfurter Hof, responded to this review

Dear MarcS1970, Thank you for your kind review and we look forward to welcoming you back soon. Kind regards Moritz Klein General Manager Steigenberger Frankfurter Hof More 

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