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Steigenberger Frankfurter Hof

Certificate of Excellence
Am Kaiserplatz 1 - 7, 60311 Frankfurt, Hesse, Germany
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Best prices for: 1 room 1 guest
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Steigenberger Frankfurter Hof
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Steigenberger Frankfurter Hof
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544 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Solingen, Germany
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

The Steigenberger Frankfurter Hof went through a great upgrade. The service and facilities were all without any complain. Very attentive staff and very friendly. The rooms are spacious and very clean. The breakfast left nothing to ask for, great healthy section, and huge variety. Was there for business and felt really appreciated. Thanks to all.

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Moscow, Russia
1 review
5 of 5 stars Reviewed yesterday NEW

The hotel has great location just in the city center, all the sights and business district is in close distance. Only 15-20 min walk to the Messe or just several stations by metro, the nearest station is just near the entrance to the hotel. Good service, quality of food and hospitality. Amazing experience!

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saudi arabia
Top Contributor
137 reviews 137 reviews
63 hotel reviews
221 helpful votes 221 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Historical classic hotel, but i heard that it was renovated in 2001 , located in the hart of Frankfort, few steps away from shopping, restaurant and museum, I really like the Hotel decoration and furniture, room was large and clean and comfortable, the restaurants inside the Hotel had delicious food finally I have to say that Staff is friendly and... More 

Was this review helpful? Yes
Moritz_Klein, Geschäftsführer at Steigenberger Frankfurter Hof, responded to this review

Dear Abdulaziz A, Thank you for your kind review. My team and I are happy to know that you have liked the Steigenberger Frankfurter Hof and we all hope that you will be returning soon. Until then I remain with best regards Moritz Klein General Manager Steigenberger Frankfurter Hof More 

Bad Krozingen, Germany
Top Contributor
139 reviews 139 reviews
76 hotel reviews
89 helpful votes 89 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

When it was a "real" Steigenberger Hotel it was very good, now that it has been sold in my opinion it went right downhill concerning service and hospitality. Bad, uninterested receptionist at check-in. Prebooked room with separate shower unobtainable, no word of regret!Atmosphere not that expected of a 5star hotel. Turning down service once in 3 nights, noisy building site... More 

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Moritz_Klein, Geschäftsführer at Steigenberger Frankfurter Hof, responded to this review

Dear JoCoiner, I am deeply sorry that your experience at our hotel will not remain in good memory – thank you for sharing this and please do accept my apologies. Perhaps you will give us the opportunity for a second impression to see that the past experience was an isolated one. It would also be great opportunity for you to... More 

Newport Beach, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

On the outside this is an elegant old-world hotel. The interior has been completely renovated. Entry lobby is beautiful. Room are gorgeous, soacious, and modern. Service is impeccable. Five stara uo and down. One of the nicest hotels I've visited. Close to the city center.

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Moritz_Klein, Geschäftsführer at Steigenberger Frankfurter Hof, responded to this review

Dear PeterDoug, Thank you for your posting on this site. Your feedback is much appreciated and we look forward to welcoming you back soon. With kind regards Moritz Klein General Manager Steigenberger Frankfurter Hof More 

Leeds, United Kingdom
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed in the exec tower. The room was very comfortable and the shower was very good. Although close to the airport ask for a room that overlooks the park a it gives you a country view. There are a choice of places to eat in the hotel and it's great that only 5 mins from the airport taxi drivers... More 

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Moritz_Klein, Geschäftsführer at Steigenberger Frankfurter Hof, responded to this review

Dear John H, Thank you for your posting on this site. Your positive feedback is much appreciated and we look forward to welcoming you back soon. With kind regards Moritz Klein General Manager Steigenberger Frankfurter Hof More 

Istanbul, Turkey
Top Contributor
161 reviews 161 reviews
63 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I love this property of Steigenberger. It is a classic with 100+ years history. It is not dated though, instead perfectly renovated everywhere still reflecting the original charm. Rooms are spacious, clean and comfortable. Bathroom amenities are at highest quality. Typically, Steigenberger's breakfasts are to die for and this location is no exception. There are restaurants, bar and plenty of... More 

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Moritz_Klein, Geschäftsführer at Steigenberger Frankfurter Hof, responded to this review

Dear Levent G, Thank you for your rave review of our hotel. This is much appreciated. Our concierge Stefan is very happy to read about your praise and yes, our Spa has been build less than two years ago and we are proud of this 1,000 sqm large relaxation oasis. I hope that you have tried our master barber too.... More 

Contributor
11 reviews 11 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Only stayed here for one night but felt relaxed when leaving. The hotel rooms are comfortable. The service is above average for Germany. The hotel is in a central location, easy to get around the city centre. I would recommend this hotel in Frankfurt.

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Moritz_Klein, Geschäftsführer at Steigenberger Frankfurter Hof, responded to this review

Dear Cyprusmag, Thank you for your kind review. My team and I are happy to know that you have liked the Steigenberger Frankfurter Hof and we all hope that you will be returning soon. Best regards Moritz Klein General Manager Steigenberger Frankfurter Hof More 

chicago
Top Contributor
221 reviews 221 reviews
20 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 1 week ago

The old building is very attractive and exceedingly well maintained. It is in the heart of Frankfurt close to the Old Opera, the commercial area and the best shops and many restaurants. From the terraces of the hotel one can admire both the hotel itself and handsome new architecturally significant buildings. We booked into a Grand Deluxe room for two... More 

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Moritz_Klein, Geschäftsführer at Steigenberger Frankfurter Hof, responded to this review

Dear joesChicago, Thank you for your kind review. My team and I are happy to know that you have liked the Steigenberger Frankfurter Hof and we all hope that you will be returning soon. Please do ask the concierge for your preferred newspaper so that we can arrange this for you. Apologies for the misinformation about the morning coffee. Till... More 

Seattle, Washington
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I only got to stay here one night but if you like updated old hotels, this is your place. Not cheap, but just a classy place. The superior room was superior. Lots of nice touches like a very cool, thermostatically controlled combo rain/hand shower in a really well-appointed bathroom. The bar which we didn't get to try was very inviting... More 

Was this review helpful? Yes
Moritz_Klein, Geschäftsführer at Steigenberger Frankfurter Hof, responded to this review

Dear MarkSlosberg, Reading your review about the Steigenberger Frankfurter Hof makes us proud and we thank you for this beautiful posting. Looking forward to your return I remain. With kind regards Moritz Klein General Manager Steigenberger Frankfurter Hof More 

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