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All 261 Frankfurt hotels

Steigenberger Frankfurter Hof

5.0 of 5 Hotel   |   Am Kaiserplatz 1 - 7, 60311 Frankfurt, Hesse, Germany (Altstadt)
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81%
Ranked #4 of 261 Hotels in Frankfurt
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Rob B London, United Kingdom
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607 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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English first
London, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

Just maybe we were unlucky but not impressed with no doorman, unwelcoming reception, find your own room and decor looking tired. Good public rooms give a false impression of what awaits when you arrive in your room. With the history of this hotel we were expecting a lot more

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Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

It was my first visit to this hotel and i have to say it was very good although i expected to pay quite high prices due to it being Automechanika week i also expect it to be as good as the price reflects. I was upgrade to a suit on arrival which was fantastic. All the staff were very good... More

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Zurich, Switzerland
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

It was my first time at the Steigenberger Frankfurt Hof and I will definitely return next time I am in Frankfurt. Very good location and very nice old style luxury Hotel. I had a very nice and big room on the fifth floor. Room was clean and quiet. The staff is very very friendly. The Hotel offers free wifi-access (slow... More

Was this review helpful? Yes 4
Munich, Germany
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Just been in Frankfurt again and of course stayed once more at the Frankfurter Hof. As expected it scored in all categories. Had time to also try the Spa which is amazing. Wished I was a man to also try the barber. Staff in particular are very friendly and genuinely care about their guests. High attention to detail is evident... More

Was this review helpful? Yes 4
Under the bridge
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed there before, proper old style luxury in the heart of Frankfurt. Rooms are big and well appointed. Very quiet for a city hotel. Common parts in the lobby are very grand, but are a bit unloved on the room floors. Surprised to have to pay for wifi Breakfast is a proper feast and worth every penny you pay. Bars... More

Was this review helpful? Yes 4
Moritz_Klein, General Manager at Steigenberger Frankfurter Hof, responded to this review

Dear GrumpyOldTroll, Thank you for your kind review. My team and I are happy to know that you have liked the Steigenberger Frankfurter Hof and we all hope that you will be returning soon. Until then I remain with best regards Moritz Klein General Manager Steigenberger Frankfurter Hof More

New York City, New York
Contributor
20 reviews 20 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I always choose the Frankfurter Hof when I stay in Frankfurt. It is not the most modern or creative hotel, but its atmosphere, the quality and size of the rooms is perfect. It does have a quasi-monastic feeling in the corridors...Staff is friendly and efficient. Having been there for many years, it feels like a "home away from home" despite... More

Was this review helpful? Yes 5
Fremont, California
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Steigenberger right across the street from the main Frankfurt Main Train station. Its right across the North exit. The staff was very friendly and the check in was a breeze. The hotel has a restaurant and a workout room. There is a free breakfast buffet, but I didn't eat there so can't comment on the quality of... More

Was this review helpful? Yes 5
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is beautiful. The staff are very friendly. Location is good enough. I stayed for only one night & wished I had more time.. so my judgment might not be very accurate, but it sure is a beautiful building. The cost is a bit high but I think it deserves it. It took me more than 30 minutes though... More

Was this review helpful? Yes 7
Moritz_Klein, General Manager at Steigenberger Frankfurter Hof, responded to this review

Dear NabilaMuzaffar, Thank you for your kind feedabck which is much appreciated. I am sorry to hear that you had to wait for a taxi which is indeed unacceptable and a rare occassion. I look forwadr to welcoming you back soon and remain. Best regards Moritz Klein General Manager Steigenberger Frankfurter Hof More

new york
Contributor
14 reviews 14 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been coming to this hotel since I was a child - a longtime ago. Now I come with my children and it is like home so granted I am somewhat biased. Nevertheless it is a grand hotel in a great location, close to the business section but also close to shopping, the museum mile and the old town... More

Was this review helpful? Yes 8
Aberdeen, United Kingdom
Senior Reviewer
9 reviews 9 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in Steigenberger Feankfurter Hof in June 2014, first impression was: nice architectural style just in city centre. But I feel like VIP when I saw my name was on the TV screen when I entered the room. Wow! Don't think I've ever been treated so special! Staffs are friendly and they give reasonable hourly charge after late check out.... More

Was this review helpful? Yes 7
Moritz_Klein, General Manager at Steigenberger Frankfurter Hof, responded to this review

Dear xylasweet, Thank you for your kind feedback and we look forward to welcoming you back soon! Best regards Moritz Klein General Manager Steigenberger Frankfurter Hof More

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Additional Information about Steigenberger Frankfurter Hof

Address: Am Kaiserplatz 1 - 7, 60311 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Altstadt
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Steigenberger Frankfurter Hof 5*
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Also Known As:
Steigenberger Frankfurter Hof Frankfurt
Steigenberger Frankfurter Hof Hotel Frankfurt

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