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Steigenberger Frankfurter Hof

5.0 of 5 Am Kaiserplatz 1 - 7, 60311 Frankfurt, Hesse, Germany
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Steigenberger Frankfurter Hof
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Steigenberger Frankfurter Hof
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697 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
1 review
3 of 5 stars Reviewed yesterday NEW

Nice lounge and reception area but upstairs was a bit musty and dated. The hotel also loses marks for not providing tea making facilities - a basic provision in my opinion. The staff were helpful but I felt that having paid quite a lot for the room, a bottle of water and a kettle should be included.

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Newcastle upon Tyne, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This is an excellent hotel with very helpful staff and is in a very convenient location. The hotel is expensive but It is worth looking on line as their are sometimes very good offers. I was fortunate to get such an offer on the Amoma site and appreciated being able to enjoy the hotel at a good price.

Was this review helpful? Yes 2
Los Angeles
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Steigenberger chain in Germany has never let me down yet. This was my first stay in the flagship and it is a true majestic grand palatial hotel. The room was very comfortable and roomy with a fabulous bathroom , entertainment center above the tub. Grandiose breakfast equal to none. Great location with plenty of first class restaurants around including... More 

Was this review helpful? Yes 1
Sydney, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed a couple of nights at the Steigenberger just after Christmas. Close to the main shopping precinct and to all of the main attractions. Our room was oversized and had a nice outlook. Staff were always too happy to help with directions and advice. Loved our stay here.

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Moritz_Klein, General Manager at Steigenberger Frankfurter Hof, responded to this review

Dear Helen P, Your kind review is much appreciated and I would like to thank you for sharing it with the world! The team and I are looking forward to welcome you back soon and remain. With kind regards Moritz Klein General Manager Steigenberger Frankfurter Hof More 

Birmingham, United Kingdom
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel really does have 5* service. All the staff were consistently polite and helpful, even changing (and upgrading) our room when we found it too warm to sleep in due to an unforeseen mechanical error. The building itself is traditional and opulent - many tourists pause to take photos of it - and it was decorated beautifully for Christmas.... More 

Was this review helpful? Yes 1
Moritz_Klein, General Manager at Steigenberger Frankfurter Hof, responded to this review

Dear Charlotte W Thank you for your kind review. The team and I are happy to read about your good stay and hope that you will be returning soon. Best regards Moritz Klein General Manager Steigenberger Frankfurter Hof More 

Fort Collins
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Where should you stay while visiting Frankfurt? Definitely Steigenberger Frankfurter Hof. Why? The location is excellent whether you plan to take the metro or walk to a museum or restaurant. The hotel was renovated in 2001 with lots of marble and wood --- It speaks of "old money". Our room was large and clean and comfortable. The breakfast was superb... More 

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Santa Monica, California, United States
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were traveling back to the US from the Middle East and stopped overnight in Frankfurt. Our travel agent and American Express Platinum program suggested the Steigenberger for a variety of reasons. It is located close to the city center and perfect for walking about. Upon arrival, we were treated to such attention and help by the concierge, the reception... More 

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Camberley
Contributor
19 reviews 19 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

In December, I took my husband to Frankfurt for his birthday and to visit the Christmas market, which he had never done. We had a beautiful room, overlooking the square, complete with chandelier. The hotel was easy to access from the airport using public transport, there is a metro station just outside the hotel. We were able to walk to... More 

Was this review helpful? Yes 2
Athens, Greece
Top Contributor
52 reviews 52 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed in the hotel for a couple of night while on a business trip. The hotel is centrally located in an area with lots of resturants and bars. The hotel itself is impressive, traditional and luxurious, but not really on a par with modern luxury hotels. My room was large but a little "cold" and located more than a... More 

Was this review helpful? Yes 2
Munich, Germany
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was lucky and got the same room again. Nice little niche with many windows and a great view of the banking towers. Aigner amenities in the bathroom with separate shower and bath. Top luxury. Breakfast superb. Best of the stay was that it was quiet in the hotel and not busy in the restaurant.

Was this review helpful? Yes 2
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Additional Information about Steigenberger Frankfurter Hof

Address: Am Kaiserplatz 1 - 7, 60311 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Altstadt , Innenstadt
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Steigenberger Frankfurter Hof 5*
Number of rooms: 303
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Also Known As:
Steigenberger Frankfurter Hof Frankfurt
Steigenberger Frankfurter Hof Hotel Frankfurt
Hotel Style:
#2 Spa Hotel in Frankfurt
#2 Romantic Hotel in Frankfurt
#3 Family Hotel in Frankfurt
#4 Luxury Hotel in Frankfurt
#16 Business Hotel in Frankfurt

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