We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Steigenberger Frankfurter Hof

Certificate of Excellence
Am Kaiserplatz 1 - 7, 60311 Frankfurt, Hesse, Germany
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Professional photos
Steigenberger Frankfurter Hof
View Map
Add Photo Write a Review

654 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    390
    163
    62
    21
    18
See reviews for
95
173
47
245
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (654)
  • Mar-May only
    (181)
  • Jun-Aug only
    (216)
  • Sep-Nov only
    (128)
  • Dec-Feb only
    (129)
All months
Level Contributor
67 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

You feel the history in the rooms, lobby and launch. High ceilings.. Very centrally located. More business oriented hotel. I recommend other steigenber hotel nearby the airport if you stay one night only. That one is cheaper. Overall it is a good hotel.

Was this review helpful? Yes
Sydney, Australia
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

Not much I can say about this hotel that hasn't already been said. Excellent service, excellent staff and amazing breakfast buffet. I only stayed one night but would happily stay longer if I could! There is a lot of history associated with this hotel that also gives it character and its reputation as the best place to stay in Frankfurt.

Was this review helpful? Yes
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This is one of the best hotel I have ever stayed. The room looks like it has been recently refurbished, very spacious and comfortable. The location is perfect, just a few steps away to the subway and approximately 5-10 mins walk to Zeil if you don't wish to take the subway. The spa is great too!

Was this review helpful? Yes
New York City, New York
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Hotel had an amazing location. Close to bars, restaurants, coffee shops, fancy pants shopping, etc. Make sure you ask for a renovated room. These are wonderful, have AC! (scarce in Germany) and very comfy. Only complaint was Wifi was barely working in the room itself. Low signal. Otherwise it worked everywhere else. Highly recommended if you can get a good... More 

Was this review helpful? Yes
Moritz_Klein, Geschäftsführer at Steigenberger Frankfurter Hof, responded to this review

Dear HP100101, Thank you for your kind review on the Steigenberger Frankfurter Hof! That you had issues with the WiFi signal inside your room is regretted and this will be fixed. Looking forward to your return I remain. With best regards Moritz Klein General Manager Steigenberger Frankfurter Hof More 

Davis, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was one of the best hotels I stayed in Germany or in fact anywhere. It's located within the walking distance (10 minutes) from the Frankfurt train station as well as from the museum district. I got a special deal through Orbitz, which was quite economical. Yet, upon my arrival, the hotel clerk upgraded my room to Grand Deluxe Room.... More 

Was this review helpful? Yes
Moritz_Klein, Geschäftsführer at Steigenberger Frankfurter Hof, responded to this review

Dear WeekendJazzMusician, Reading your review about the Steigenberger Frankfurter Hof as the best hotel you have stayed in makes us proud and we thank you for this beautiful posting! Please accept myapologies for my team at the restaurant having missed to inform you about simpler breakfast options that we have available. Looking forward to your return I remain. With kind... More 

Brasilia, DF
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

From the airport it's easy get to this hotel ,near the station Hauptwache.From the hotel you get easily to the centre of the city,Romerplatz,cathedral and it's tower,restaurants and shops.There are good places to have breakfast.I have not paid for this at the hotel.The room is excelent,good bed,good quality of sleep,silent corridors and gentle staff.I stayed just one night,but would come... More 

Was this review helpful? Yes 1
Moritz_Klein, Geschäftsführer at Steigenberger Frankfurter Hof, responded to this review

Dear Sabine1958_12, Thank you for taking your time to post a review on your recent stay at the Steigenberger Frankfurter Hof. We appreciate your feedback and look forward to welcoming you back soon. Kind regards Moritz Klein General Manager Steigenberger Frankfurter Hof More 

Fishers, Indiana
Level Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great hotel with old world charm and modern amenities Easy to get to from the Hauptbahnhof--one tram stop to Willy Brandt Platz. The staff were most friendly and helpful and it is an easy walk to the Altstadt and the river. I highly recommend it if you're planning a visit to Frankfurt.

Was this review helpful? Yes
Moritz_Klein, Geschäftsführer at Steigenberger Frankfurter Hof, responded to this review

Dear Johnnymoondog, Thank you for your kind review about the Steigenberger Frankfurter Hof. Your feedback is much appreciated and we look forward to welcoming you back soon. Thank you again and best regards Moritz Klein General Manager Steigenberger Frankfurter Hof More 

Dubai, United Arab Emirates
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

I have just checked out from Frankfurter Hof on August 2015, the hotel is really very well located, rates are good, I loved the bathrooms spacious and very well equipped. The food comes to your room hot and fresh, Not forgetting the very friendly staff who help you in a few minutes and get things done. the only issue the... More 

Was this review helpful? Yes
Moritz_Klein, Geschäftsführer at Steigenberger Frankfurter Hof, responded to this review

Dear Leila J, Thank you for your prompt and kind review about the Steigenberger Frankfurter Hof! We are pleased to read that you have enjoyed your stay and we look forward to your next visit. With kind regards Moritz Klein General Manager Steigenberger Frankfurter Hof More 

wishaw scotland
Level Contributor
56 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed fr one night in August 2015, while watching TV around 2330 a small child entered our room , our door WAS locked but the childs key card wred in our room. I called security who had trouble understanding our English. I then call the front desk who apologised and reset our key card. Room was a late booking ,... More 

Was this review helpful? Yes 1
Moritz_Klein, Geschäftsführer at Steigenberger Frankfurter Hof, responded to this review

Dear amr7, We have read with regret about your experience during you recent stay and apologize for the discomfort this experience has caused. Investigations about the security breach revealed that a fellow guest mixed the floor numbers and attempted to open your room door. However, the electronic lock reading clearly states that the key was denied. Please accept our apologies... More 

Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

There is not a lot i can really add to the reviews of this hotel. It is indeed spectacular. It is everything you expect from a quality 5-star hotel and more. Beautifully decorated and well-appointed. Sadly, we were only here one night but would have loved to have relaxed in the room more. What stands out in my mind the... More 

Was this review helpful? Yes
Moritz_Klein, Geschäftsführer at Steigenberger Frankfurter Hof, responded to this review

Dear Manateer, Thank you for your kind review. My team and I are happy to know that you have liked the Steigenberger Frankfurter Hof, our rooms and especially the bathroom. We hope that you will be returning soon, maybe for more than one night, and remain until then with best regards Moritz Klein General Manager Steigenberger Frankfurter Hof More 

Questions? Get answers from hotel staff and past guests. Ask a question

271 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (187)
Viewed
Hotel & grounds (36)
Viewed
View from room (3)
Viewed
Room/suite (50)
Viewed
Bathroom (22)
Viewed
Dining (7)
Viewed
Family/play areas (3)
Viewed
Other (66)

Management photos: Courtesy of the property manager

Viewed
All management photos (84)
Viewed
Hotel & grounds (23)
Viewed
Room/suite (29)
Viewed
View from room (1)
Viewed
Business center/function rooms (1)
Viewed
Dining (7)
Viewed
Bathroom (1)
Viewed
Other (22)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Frankfurt hotels
Innenstadt
Jumeirah Frankfurt
Jumeirah Frankfurt
#3 of 268 in Frankfurt
4.5 of 5 stars 730 reviews
Sachsenhausen-Nord
Villa Kennedy
Villa Kennedy
#1 of 268 in Frankfurt
4.5 of 5 stars 774 reviews
Show Prices
Show Prices
Show Prices
Innenstadt
Grandhotel Hessischer Hof
Grandhotel Hessischer Hof
#2 of 268 in Frankfurt
4.5 of 5 stars 121 reviews
Innenstadt
The Westin Grand Frankfurt
The Westin Grand Frankfurt
#22 of 268 in Frankfurt
4.5 of 5 stars 996 reviews
Roomers
#10 of 268 in Frankfurt
4.5 of 5 stars 550 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay