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All 262 Frankfurt hotels

Steigenberger Frankfurter Hof

5.0 of 5 Hotel   |   Am Kaiserplatz 1 - 7, 60311 Frankfurt, Hesse, Germany (Altstadt)
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Ranked #5 of 262 hotels in Frankfurt
Certificate of Excellence 2014
A recent review
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585 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

It's not your choise if you use a wheelchair people no rooms with walk in shower or Rooms for the disabled and the other things is the lifts so old and small it's not enough for a wheelchair and it's so difficult.

Was this review helpful? Yes 1
Germantown, TN
Top Contributor
141 reviews 141 reviews
27 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for one night as I did not want to stay in the airport area. The hotel is difficult to find if driving but once we arrived it was lovely. The hotel is full of old world charm and comfort. The location can't be beat as it is next to a S bahn station and it is also easy... More

Was this review helpful? Yes 1
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Let me start by saying that the stay at the steigenberger was superb, so any constructive feedback I'll give, it's just minor. We arrived around 8am on a Friday morning, and we were pleasantly surprised because we had a room available ready for us. The room faced internally, so if this is important for you, you might want to ask... More

Was this review helpful? Yes 1
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed here for one night and it was definitely worth the money. The attention to detail is exceptional and the service is impeccable. The bathroom had the best quality fittings I'd ever seen in a bathroom with electronic controls for water, lights etc... It was just a shame the architect who designed the shower floor didn't realise that it... More

Was this review helpful? Yes 2
Perth, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We only stayed there for one night as we were transiting through Frankfurt. The service was professional and helpful. We arrived slightly early and it took them a little time (around 30 minutes) to prepare the room. Although we had not booked an early check-in (but had noted the possibility of an early arrival in our booking exchanges), they still... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Excellent hotel,excellent staff,spacious rooms but they don't include water kettle and iron,good selection of TV channels,comfortable beds,but the wifi speed is bad,small elevator bathrooms are excellent in this hotel Complimentary Aigner products

Was this review helpful? Yes 1
Frankfurt, Germany
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

A stay at the Steigenberger Frankfurter Hof is a treat. From the very start of the experience - the impressive facade, uniformed doormen, the red carpet, the marble lobby.. It has an old world charm. I have no doubt that in its heyday it was a truly great hotel. Through the passing of time the grandeur has faded slightly, but... More

Was this review helpful? Yes 1
Moritz_Klein, General Manager at Steigenberger Frankfurter Hof, responded to this review

Dear LauraMac2014, Thank you very much for your great feedback and especially your positive mention of our Autorenbar. Also a warm welcome to Frankfurt – a new home for me too – and I hope to see you soon at the Autorenbar or any other facility of the Steigenberger Frankfurter Hof. Kind regards Moritz Klein General Manager Steigenberger Frankfurter Hof More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was very thankful for the staff that made sure that the kids were close to me and when all the connected rooms were full they upgraded me to a suite. Very polite and very sophisticated. Shame I only stayed here for a night, definitely recommending this place to all my friends.

Was this review helpful? Yes 2
Paris, France
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I weent there several time for business. The hotel is very well located, the service is very professonial, despite a deficient IT system. Once, i was not register in the system (it was more than 1 am, and i just wanted to sleep), however, the staff found me a room within less than 5 mn and paid the taxi to... More

Was this review helpful? Yes 1
Top Contributor
81 reviews 81 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Steigenberger Frankfurter Hof is a beautiful hotel. The rooms were large and clean. The hotel always smelled of flowers and the people very friendly and able to direct us where we needed to go. The location is fantastic as well. We were able to walk to the older part of the city, go to the Main River to run, and... More

Was this review helpful? Yes 3
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Additional Information about Steigenberger Frankfurter Hof

Address: Am Kaiserplatz 1 - 7, 60311 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Altstadt
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Steigenberger Frankfurter Hof 5*
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Also Known As:
Steigenberger Frankfurter Hof Frankfurt
Steigenberger Frankfurter Hof Hotel Frankfurt

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Room/suite (43)
Hotel & grounds (28)
Dining (3)
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Other (64)

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Hotel & grounds (10)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style
#1 Romantic Hotel in Frankfurt #2 Spa Hotel in Frankfurt #2 Family Hotel in Frankfurt #4 Luxury Hotel in Frankfurt #14 Business Hotel in Frankfurt
Hotel Class
Official Description (provided by the hotel)
Tradition meets modernity, service meets lifestyle, international guests meet locals: at the Frankfurter Hof grand hotel traditions enjoy a refreshingly new approach, which make the Frankfurter Hof one of Frankfurt's most fascinating hotels. With employees who are passionate about service. And with timeless ambience at the heart of the city.18 conference rooms, 303 hotel rooms and suites, and a 1000m² luxury wellness area called "THE SPA". Enjoy a wide variety of culinary treats: Light and Japanese in "IROHA", delicate and French in the Michelin Star awarded gourmet restaurant "Francais", or youthful and casual in our bistro restaurant OSCAR*S - your palate will be spoilt for choice.The usage of the WLAN is free of charge for guests of all hotels of the Steigenberger Hotels AG. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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