We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Frankfurt Airport Hotel & Conference Center

5.0 of 5 Hugo-Eckener-Ring 15 | Rhein Main Airport, 60549 Frankfurt, Hesse, Germany
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Sheraton Frankfurt Airport Hotel & Conference Center
Professional photos View all
Browse nearby
Sheraton Frankfurt Airport Hotel & Conference Center
Write a Review

1,743 reviews from our community

Traveler rating
    591
    630
    318
    129
    75
See reviews for
174
329
301
912
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (242)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (1743)
  • Mar-May only
    (359)
  • Jun-Aug only
    (485)
  • Sep-Nov only
    (547)
  • Dec-Feb only
    (352)
All months
There are newer reviews for Sheraton Frankfurt Airport Hotel & Conference Center
See the most recent reviews
Bedford, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 25, 2011

I first stayed in this hotel in 1979. It is as wonderful now as it was then. It is always the last, and sometimes also the first, hotel on my visits to Germany. It is simply steps to the airport terminal, via skywalk, but totally sound proof. The beds are comfortable, the bathrooms are luxurious, and the buffet breakfast delicious.... More

Was this review helpful? Yes
SaschaKonter, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear hh427, I think it is absolutely wonderful that you are such a faithful and long-time customer of ours. More than 30 years have passed since your first stay at our hotel. You have witnessed all our changes, renovations, and progress over the years. We are very grateful for your loyalty. You are a part of our history and we... More

2 reviews
3 of 5 stars Reviewed January 24, 2011

Last year we stayed at the sheraton and had a loverly stay in the rooms and down at dinner, and we brought a large group of german friends too, the meal was excellent and relatively good value. Knowing how good the meal was last time we returned and this time the service was very slow with a lot of the... More

Was this review helpful? Yes
SaschaKonter, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear CICtravel, I am very glad that you let me know about your experiences of your visit to one of our restaurants. The story you tell does sound untypical for us because our restaurant staff is usually very efficient and guest-oriented. I am really sorry for the scene that was caused and the inconveniences you had to bear. I would... More

middle england
Top Contributor
174 reviews 174 reviews
94 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed January 23, 2011 via mobile

A nice enough hotel, but overheated and airless interfering with sleep and business alike. How do these hotels justify their exorbitant charges for Internet access? Food was remarkable for it's blandness Great location if you ar flying but the nearby NH hotel is nicer and better value

Was this review helpful? Yes
SaschaKonter, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear mottyandfluff, Thank you for your feedback. I am sorry that you did not like your stay at our hotel. We will gladly take your thoughts to heart. We hope you will give us another chance someday. Best regards from Frankfurt, Sascha Konter General Manager Sheraton Frankfurt Airport Hotel & Conference Center More

Tampa, FL
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 19, 2011

This is a terrific hotel -- rooms are comfortable, food good, Internet excellent, etc. Had a problem with the toilet and they immediately switched me to another room. The bellmen were extraordinary -- helping with our luggage to get to the airport ticket counters. Really amazing....we are so grateful. And we were there in the middle of the December snow... More

Was this review helpful? Yes
SaschaKonter, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear avstampa, Amazing! I am very happy about your commentary. Thank you so much for your warm words. The days before Christmas were really crazy. So much snow, so many guests and so little that we could do for the people who wanted to go home. We tried our best to make everyone comfortable and I am glad to see... More

Atlanta, Georgia
1 review
5 of 5 stars Reviewed January 19, 2011

Friendly and efficient staff, spotlessly clean, nice rooms and gym, lot's of food choices in the hotel and at the airport (shopping too) and best of all for anyone flying, a short walk indoors to the airport terminals. The hotel is not inexpensive but well worth the price.

Was this review helpful? Yes
SaschaKonter, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Hello HHyton from Atlanta, I would like to let you know that we appreciated your feedback on your stay very much. Thank you for taking the time to write a review and showing us that you had a pleasant stay. We hope you will stay with us regularly again this year. It would be great to see you soon again.... More

Dallas, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 19, 2011

Frequent Traveler or not this airport hotel is a great place to stay. The staff is friendly, helpful and very knowledgeable of the complicated Frankfurt Airport, The City & surrounding areas! The rooms are clean and sleek and well maintained. The restaurant serves a fabulous buffet and the a la carte dishes are all great. If you are part of... More

Was this review helpful? Yes
SaschaKonter, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear traveleralex_11, Many, many thanks for stopping by at our hotel! I read your review with great pleasure and am very happy that you enjoyed your stay. Thank you for commending my staff in such a warm and friendly manner. I will gladly let them know that you appreciated their efforts. We would be delighted to see you soon again.... More

Hanoi/vietnam
Top Contributor
140 reviews 140 reviews
65 hotel reviews
119 helpful votes 119 helpful votes
3 of 5 stars Reviewed January 8, 2011

Likes: - location to airport - Clear and clean design - efficient Dislikes: - I got the key not activated and could not open the room door, you have to go back to the reception and it is FAR, at least over 150 m. The second time the key also did not work and again 150 m you go.With lost... More

Was this review helpful? Yes
SaschaKonter, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear vanhiephoang, Many thanks for your TripAdvisor review. I am sorry that your room key was twice not properly activated. I can understand your frustration about walking back to the desk two times. Please accept my apologies for that inconvenience. I hope you had an otherwise pleasant stay and will give us the pleasure to serve you again on your... More

Ridgefield, Connecticut
2 reviews
5 of 5 stars Reviewed January 4, 2011

This was our 4th or 5th stay at this hotel. When connecting through Frankfurt, my wife and I have made a tradition of spending the night before our flight to the USA at the Sheraton, in the airport. The convenient access from/to the terminal, consistent great service, overal cleanliness, the quietness and comfort of the rooms and the good quality... More

Was this review helpful? Yes
SaschaKonter, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Hello dsrng_2rist, Your travel report is awesome and we are very happy that you have become regular customers of ours. Thank you very much for your detailed review. I hope we can welcome you soon again and show you the outcome of our recent room renovation. All rooms on the SPG floors have received a flourish by the magic wand... More

Velden am Woerthersee, Austria
Top Contributor
141 reviews 141 reviews
108 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed January 3, 2011

Lufthansa put me here for a missed connection during a stormy night. This is obviously the best place if you get stuck at Frankfurt airport since it is right next door. Staff was very friendly and accommodating. My room was large, clean, quiet and had all amenities one would expect from a Sheraton hotel. The view over the airport was... More

Was this review helpful? Yes
SaschaKonter, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear alpenbewohner, I would like to thank Lufthansa for sending you to us. We were very happy to “meet” you. I hope you will book us whenever you have a stopover in Frankfurt. Apropos, our restaurants are also very nice. The airline passenger menus are sometimes a bit more modest because the airlines cannot afford to buy à la carte... More

Lakewood
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 2, 2011

We booked a room here for the obvious reason of it being so close to the airport. We were drained from a day of flight delays from Milan. What a welcome comfort to find the hotel is just a short walk from our terminal. The front desk staff was both very efficient and welcoming. The lobby was beautiful; fully decorated... More

Was this review helpful? Yes
SaschaKonter, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear hk283, Thank you very, very much for your wonderful commendation. We were very happy to receive such a positive feedback by you. The only thing that puzzles me is that you gave us a rather low score in points although your review tells a completely different story. But, anyway, we are glad that you had a pleasant stay and... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sheraton Frankfurt Airport Hotel & Conference Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Frankfurt Airport Hotel & Conference Center

Address: Hugo-Eckener-Ring 15 | Rhein Main Airport, 60549 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Frankfurt Airport Hotel & Conference Center 5*
Number of rooms: 1008
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Priceline, Venere, Expedia, Starwood EMEA, Hotels.com, getaroom.com, Despegar.com, Orbitz, Otel, Odigeo, TripOnline SA, Hotel.de and Tingo so you can book your Sheraton Frankfurt Airport Hotel & Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Frankfurt Airport Hotel And Conference Center
Sheraton Frankfurt Airport Hotel Frankfurt
Sheraton Frankfurt Hotel
Frankfurt Sheraton

249 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (215)
Viewed
Dining (10)
Viewed
Room/suite (59)
Viewed
Bathroom (30)
Viewed
Hotel & grounds (21)
Viewed
View from room (6)
Viewed
2:18
Videos (1)
Viewed
Pool/beach area (1)
Viewed
Other (87)

Management photos: Courtesy of the property manager

Viewed
All management photos (35)
Viewed
Hotel & grounds (15)
Viewed
Bathroom (1)
Viewed
Business center/function rooms (5)
Viewed
Room/suite (3)
Viewed
Dining (1)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay