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All 262 Frankfurt hotels

Sheraton Frankfurt Airport Hotel & Conference Center

5.0 of 5 Hotel   |   Hugo-Eckener-Ring 15 | Rhein Main Airport, 60549 Frankfurt, Hesse, Germany
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Sheraton Frankfurt Airport Hotel & Conference Center
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Ranked #51 of 262 Hotels in Frankfurt
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1,629 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Muscat, Oman
Contributor
16 reviews 16 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Worst counter staff and deplorable room condition and even worse are the bathrooms! No courtesy by any staff encountered. Very rude! I don't recommend this hotel to anyone for any purpose. There are better choices nearby.

Was this review helpful? Yes
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear MrEveryTalk, Thank for your feedback and for taking the time to provide us with your thoughts on how you experienced your stay here at our hotel. We were concerned to read that you encountered anything but a professional and courteous service from our employees. Our training programs in all departments strongly emphasize a friendly and accommodating attitude and I... More

Senior Contributor
43 reviews 43 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I was staying in this hotel for an business workshop. The hotel location is perfect, as I could fly to Frankfurt and then walk the 5 minutes to the hotel. Finding the meeting room was a little bit tricky. Although they were all informed about the workshop (special price for the room), they couldn't tell me where to go. Only... More

Was this review helpful? Yes
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Ty N, We really appreciate your comments here on TripAdvisor. It is delightful to hear that you enjoyed your business stay with us. We regret the inconvenience you encountered while looking for your meeting room – it was surely not out intension to make you feel lost and I have asked our Front Desk Manager to look into the... More

Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 3 days ago NEW

I travel internationally a fair bit, and it seems that lately it has been harder to get optimal connection times. So- I have been left booking rooms for a half day lay over, or a quick overnight- particularly in Frankfurt and Munich. Fairly recently, I found myself in Frankfurt with an 8 hour wait for the next flight. I had... More

Was this review helpful? Yes
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Djevojka, Thank you for choosing Sheraton for your stay in Frankfurt and for posting a review on TripAdvisor. We are glad to read that you enjoyed your stay with us in general and that you were happy with our location and comfortable rooms. Please accept my apologies for the broken coffee machine in your room. Our Housekeeping team is... More

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Great location ;walking distance to airport friendly front desk specialy Karoline she was great. ..clean nice bed. .great view for airport ....good breakfast....big room..I will be back next time in frankfurt. .train station close by

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Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear a a, Thank you for your nice comments on our hotel. We are glad to read that you enjoyed the convenience of our location. Due to the direct connection to Terminal 1 and few steps to long-distance and regional train station it has never been easier to stay connected. We appreciate your great review and hope to welcome you... More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

What a great hotel! Walking distance to the Frankfurt Airport and train station. Friendly, courteous staff. A fantastic gym and realization area with a steam room, sauna and heated loungers. The concierge lounge is awesome with a full breakfast and warm and cold finger foods for dinner. It's just a great place to stay

Was this review helpful? Yes 1
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Buldog5470, Thank you for taking the time to review our hotel here on TripAdvisor and thank you for pointing out our Sheraton fitness & wellness. Our spa facilities include a sauna, steam room, massage rooms and relaxation zone – it is indeed the perfect place to go to unwind after your flight or conference. Hopefully we have the pleasure... More

Peoria, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I have been the guest of the Frankfurt Sheraton Hotel many times. The hotel is located right next to the Frankfurt Airport, about five minutes of walk from its main terminals, which makes it very convenient to stay in the hotel and have a proper rest between long international flights and long breaks beween them. The hotel and its staff... More

Was this review helpful? Yes 1
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear irina g, Thank you very much for writing such an excellent review about your experiences at our hotel. I am happy that we constantly fulfill your expectations. We appreciate very much that you are such a loyal guest of our hotel. It goes without saying that we will give our best to maintain our high level of service so... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel offers several amenities combined with an excellent service.It is ideal for business trips or when you need to connect with any other destination from Frankfurt. The atmosphere is very pleasant and the views to the airport are fantastic.

Was this review helpful? Yes 2
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear German H, I thank you very much indeed for your praising comments. We very much appreciate that you emphasize the excellent service since that is really one of our greatest endeavors. That is of course a team effort and I will gladly share your feedback with my team. Thank you very much and please come back soon! Best regards,... More

New York City, New York
Top Contributor
445 reviews 445 reviews
43 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We have never stayed at a hotel in the airport and always have been curious to do so. On our way back to NYC from our summer Europe trip we stayed here overnight to catch a morning flight. The kids loved this experience so much. The family rooms are big and spacious. The service is excellent. And the food at... More

Was this review helpful? Yes 1
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Katrin S, Thank you very much for your review and for highlighting our spacious family rooms. With 2 single beds, 1 double bed and a total of 44 square metre it offers enough space for you and your family during your stay at Frankfurt Airport. We are always happy when guests bring their children and we hope you will... More

8 Mile Rd
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

The train station is a short walk. The station has access to intra city, medium range trains, and inter city trains. All modes of travel is accessible from this area. The hotel bars are well stocked. Breakfast can be found cheaply in the basement or out in the walkways outside the hotel. Hotel was well appointed and quiet. Nice view... More

Was this review helpful? Yes 1
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear texasaero, Thank you very much for selecting our hotel for your business trip. It flatters us immensely that you were satisfied with our hotel and the services provided. We already look forward to your next stay and will certainly do our best to make you feel as comfortable as you did recently. Warm regards, Ralf Stresing General Manager More

Los Angeles, California
Contributor
13 reviews 13 reviews
9 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed 1 week ago

Always nice to have a hotel right in the airport when one of the nefarious European unions decides to strike in the country to which you are headed without warning. This hotel is friendly, polite and comfortable. Bed is excellent. Shower is superb. Internet charge outrageous as usual. People are all first rate.

Was this review helpful? Yes 1
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Alfred841, Thank you very much for choosing to stay at Sheraton Frankfurt Airport Hotel and for taking the time to share your feedback with us. Although, it must have been an unfortunate situation for you being forced to stay in Frankfurt due to a cancelled flight, we are so happy that we could turn this inconvenience into a positive... More

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Additional Information about Sheraton Frankfurt Airport Hotel & Conference Center

Address: Hugo-Eckener-Ring 15 | Rhein Main Airport, 60549 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Frankfurt Airport Hotel & Conference Center 5*
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Also Known As:
Sheraton Frankfurt Airport Hotel Frankfurt
Sheraton Frankfurt Airport Hotel And Conference Center
Sheraton Frankfurt Hotel
Frankfurt Sheraton

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