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Sheraton Frankfurt Airport Hotel & Conference Center

Hugo-Eckener-Ring 15 | Rhein Main Airport, 60549 Frankfurt, Hesse, Germany
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Sheraton Frankfurt Airport Hotel & Conference Center
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Sheraton Frankfurt Airport Hotel & Conference Center
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1,952 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
20 reviews 20 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

Good and ideally located near Frankfurt airport and ICE train station. Rooms are spacious, bathroom and office desk and good restaurant and bar [separate smokers bar]. However the hotel charges for wifi which is a little bit out dated and breakfast costs €32 which is quite on the high side.

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stockton
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed yesterday NEW

In terms of having location near to the airport and actually connected to T1, it's great! The facilities are average though and service too. Conference service people were VERY good, yet we experienced some difficulties with the actual hardware in terms of the conference room / tv/re-servicing the room post lunch etc. Bedroom was good and room service people were... More 

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Durham, United Kingdom
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is 5 to 6km outside the main city centre with nothing much around apart from iffice buildings, conference centres, an Imbiss and a couple of restautants (I'd avoid the Kang Nam chinese - see my review). Whilst the hotel is a typical budget / mid-price chain with fairly basic rooms, everything was clean & functional and all the... More 

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Lucerne, Switzerland
Senior Contributor
45 reviews 45 reviews
43 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

One of those fairly soulless places at a major airport. Quick checkin despite long queue, v friendly staff. Room was somewhat dated with bathroom from 80s (or 70s?), hairdryer was antique. Appreciated the quietness despite proximity to AP. If you chose a room far away from the elevator, you need to walk a mile but it is v quiet indeed.... More 

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Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Norm268, Thank you for your valuable feedback which we take very serious. I regret that we did not fulfill your expectations in regards to the design of our hotel as well as the level of service. Due to the strike at the airport and hundreds of stranded passengers we were actually booked out. We did our best to make... More 

Brooklyn
Senior Contributor
48 reviews 48 reviews
40 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is by far one of the best Sheratons I've stayed at. Clean, Fresh, Neat, nice sized rooms. Of course access to the airport terminal 1 is a breeze. Will surely continue staying here for future flights from Frankfurt.

Was this review helpful? Yes 1
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear tzvitas, Thank you so much for your warm words. Being “one of the best Sheraton´s you stayed in” makes us really proud. We always try our best to make everyone comfortable and I am glad to see that your stay exceeded your expectations. The next time you pass through Frankfurt, please make sure to pay us a visit. We... More 

Johannesburg, South Africa
Top Contributor
96 reviews 96 reviews
32 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great location for overnight stay and for meetings, the rooms are comfortable and clean and the breakfast is very good with great variety. The Starbucks in the lobby is good for meetings with good service. My only comment is the shower in the bath which not up to par.

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Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear alonseg s, Thank you very much for your friendly words. We are very happy that you enjoyed your stay. Thank you also for commending our breakfast buffet. We have indeed one of the best and largest breakfast buffets in town. Our restaurant crew will be highly motivated by your positive feedback. I hope you have already planned your next... More 

Jacksonville, Florida
1 review
5 of 5 stars Reviewed 6 days ago NEW

I stay at this hotel at least once a month for one night before I depart the next day and on this trip I arrived later than expected and did not have dinner before I arrived. When I called to order room service, Dewan Ahmed was so accommodating to my needs that he was allowed me to order an entrée... More 

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Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear cfitting, Many thanks from the entire team of the Sheraton Frankfurt Airport Hotel for giving us such a positive summary of your experience with us. Of course I have shared your comments with Dewan and he is very happy to hear about his great service. A feedback like yours is always a great motivation for us! We appreciate your... More 

Chicago, Illinois
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We have stayed overnight at this hotel a number of times. It is always a wonderful experience. Very helpful staff. Clean and spacious rooms. The breakfast buffet has a large selection of food items that will accommodate every taste. Dinner at the Flavors restaurant is exceptional. Formal restaurant with excellent service. The sound proofing at this hotel is unbelievable. Could... More 

Was this review helpful? Yes 2
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Beverly T, A big "Thank you" to you for your positive feedback. We are very happy about the good score you gave us. Thank you also for recommending our large breakfast buffet at our restaurant Flavors. We know that a good breakfast guarantees the perfect start into the day. I have already forwarded your words to our Flavors team;... More 

Morgantown, West Virginia
Top Contributor
82 reviews 82 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This wonderful hotel is connected to the airport and train station and is a very short walk from New Work City. A very impressive indoor city. The perfect place to stay if you have a flight out early or late! Two excellent restaurants as well!

Was this review helpful? Yes 1
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear aweser, Thank you very much for this very nice review here on TripAdvisor. We are very happy that we were able to provide you with a pleasant stay at our hotel and that you enjoyed our convenient airport location. I hope you will stop over at our hotel again at your next stay in Frankfurt. My team and I... More 

Mexico City, Mexico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I came for a day of meetings and found everything very convenient... the staff in general were as you expect at a Sheraton but Lena Zeitler was particularly charming and helpful, she was both attentive, and very sweet.

Was this review helpful? Yes 1
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear HarryBeamish, Thank you for staying with us and evaluating your stay in such a positive way. It makes us very happy that you are pleased with our meeting facilities, convenient location and friendly service. It is great to read that you will keep us in good memory. We look forward to welcome you back on your next trip to... More 

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