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All 263 Frankfurt hotels

Sheraton Frankfurt Airport Hotel & Conference Center

5.0 of 5 Hotel   |   Hugo-Eckener-Ring 15 | Rhein Main Airport, 60549 Frankfurt, Hesse, Germany
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Sheraton Frankfurt Airport Hotel & Conference Center
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72%
Ranked #43 of 263 hotels in Frankfurt
A recent review
5 of 5 stars reviewed 3 days ago
George G
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1,577 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (199)
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English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The hotel is just across from the Frankfurt airport -- a few minutes walk. It is large but very quiet. The rooms are well designed, the shower is excellent, the work area is sensible and not cluttered with books and brochures. Outlets for both 110 and 220 are available so American need not use an adapter. The bed has always... More

Was this review helpful? Yes 1
Brooklyn, New York
Top Contributor
85 reviews 85 reviews
42 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed at the Sheraton before an early morning flight out of Frankfurt. I arrived relatively late so I didn't do much besides sleep at the hotel. There was a wait at check in but the staff was helpful when I did actually get up to the counter. No complaints there. The hotel is large. I actually got lost heading... More

Was this review helpful? Yes 1
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear sundinkc, Thank you very much for choosing our hotel and for taking the time to share your thoughts with us and other travelers on TripAdvisor. I regret to hear that you experienced difficulties with our internet connectivity during your recent stay with us. Please accept my apologies for any inconveniences caused. We are currently working on a major project... More

Cantonment, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

From the time we arrived at Sheraton airport in Frankfurt Germany down to the last minute all the staff was very accommodating and friendly. I came with a large group of about 3,300 people that stayed at different hotels and Sheraton had a majority of of us staying with them. Even though we were such a huge group of people... More

Was this review helpful? Yes 1
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Tanya F, Thank you very much for this lovely comment about your stay at our hotel which has been gratefully received. I was delighted to read that you enjoyed your stay so much and will certainly share your impressions with our team. Your feedback inspires and motivates us to maintain the high level of service we aim to provide.... More

UK
Contributor
17 reviews 17 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

What on earth has happened to this hotel. There is a lot of competition that has grown up in the area - specifically two Hiltons. I am a Platinum member of this hotel which gets me a Club Room although I am not sure what this means. There is no water in the rooms, the restaurant that was a typical... More

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Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear rudophUK, Thank you for taking some of your valuable time to share your experiences with us. I am truly sorry for the lack of service you experienced; please trust me that this is not the norm in our hotel. Normally we get very positive feedback about our Sheraton Club level and our Flavors restaurant and I would like to... More

Canada
Contributor
14 reviews 14 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

A beautiful hotel. We have stayed at the Sheraton Frankfurt 4 times over the course of 4 years for an overnight stopover. Room was clean, spacious and modern (we had a larger room that sleeps 5). Very comfortable beds and fresh and clean smelling bedding. Staff was excellent and very attentive. Check in maybe a bit longer than I would... More

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Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Didi G, Thank you very much for taking the time of sharing your impressions about your stay at our hotel. We are very happy that you enjoyed the design of our rooms, our Sheraton Sweet Sleeper Bed and the friendliness of our staff. And thank you also for commending on our breakfast. We have indeed one of the best... More

Norwalk, Connecticut
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This is by far the worst hotel stay ever, and I do a lot of traveling. The shower in my room was not working - I discovered this after having taken all my clothes after visiting the fitness center, and had to use a sink as I was in a hurry to get ready. The internet connection in the room... More

Was this review helpful? Yes 1
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Lada B, We really appreciate your comments regarding your stay at our hotel. As we are deeply committed to achieving our guest`s total satisfaction, your opinion is very important to us. Unfortunately, we did not meet your expectations and we understand your discontent for the inconveniences you had. We are actively working to improve service levels and your feedback... More

Sacramento, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I Love this Sheraton hotel due to its convince. The hotel is right cross of the street from the Airport and the check-in process was smooth; excellent hotel for layovers. There are many bars and restaurant about 20min from this hotel.

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Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Michael I, Many thanks for providing us with your comments about your recent stay at the Sheraton Frankfurt Airport Hotel & Conference Center. It is great to see that you enjoyed the convenience of our airport location with direct access to Terminal 1 as well as a smooth check-in. We truly hope your travels will bring you back to... More

Gainesville, Florida
Top Contributor
58 reviews 58 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

I chose a ticket to Namibia that gave us a 12-hour layover in Frankfurt, just so we could stay at the Airport Sheriton in Frankfurt. The booking was the easiest hotel booking at the hotel web site I've ever made . After the 8-hour fight from Atlanta to Frankfurt, a 12-hour layover was the perfect way to recuperate--sleep--for the next... More

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Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear SandraD7, Thank you very much for this lovely comment about your stay at our hotel which has been gratefully received. We are very glad to hear that you had a pleasant stopover in Frankfurt and enjoyed the time at our hotel. There is indeed very good soundproofing at our hotel to block out noise from the airport or highway.... More

Aberdeen, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

If your on a stop over its ideal. Straight from terminal 1 to hotel without any hassle. It's connected to the airport. Rooms very nice but having to pay for wifi is a bit out of date, wouldn't you say? Courteous helpful staff throughout.

Was this review helpful? Yes
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Bruce C, Thank you very much for staying at the Sheraton Frankfurt Airport Hotel during your journey and for taking the time to post a review about your experiences. We are delighted to learn how much you enjoyed our convenient airport location. We are indeed situated at Frankfurt Airport, within walking distance of Terminal 1 and just a short... More

Dawsonville, Georgia
Contributor
14 reviews 14 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great, convenient location. Also convenient for catching the train to downtown for restaurants and river cruises. We were connecting on another international flight the next day and this was ideal. Good bar inside the hotel. Concierge was very helpful also. Rooms are pricey- 145 euros- but cheaper than several other on site airport hotels.

Was this review helpful? Yes
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear 587TaraH, Thank you very much for staying with us and for posting this review. It is our pleasure to hear that we met your expectations and that you enjoyed our convenient location. Most people don`t know that it takes only 20 minutes from the Airport to the city center by public transportation. And from there, it is only a... More

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Additional Information about Sheraton Frankfurt Airport Hotel & Conference Center

Address: Hugo-Eckener-Ring 15 | Rhein Main Airport, 60549 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Frankfurt Airport Hotel & Conference Center 5*
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Also Known As:
Sheraton Frankfurt Airport Hotel And Conference Center
Sheraton Frankfurt Airport Hotel Frankfurt
Sheraton Frankfurt Hotel
Frankfurt Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#12 Family Hotel in Frankfurt #25 Luxury Hotel in Frankfurt #29 Business Hotel in Frankfurt
Hotel Class
Official Description (provided by the hotel)
Modern, upscale hotel at the top location of Frankfurt International Airport This well-established first class hotel has a perfect location: right at Frankfurt International Airport with connection to the freeways A3 and A5, long-distance and regional railway stations as well as suburban train station. The hotel in Frankfurt offers 1008 comfortable rooms and suites, the exclusive Sheraton Club Lounge, two restaurants, one cafe, two bars, two fitness centers and business center. Meetings, conferences, conventions or galas find the ideal framework and the best possible service at the Sheraton Frankfurt Airport Hotel & Conference Center. 60 Banquet and meeting rooms are available for meetings of all types and sizes. Events from two to 1200 persons are organized with style and innovation to turn every occasion into a special event. The newly opened event center SkyLoft impresses with its refined concept of space on two floors, with avant-garde interior design and innovative conference technology. It has never been easier to meet with colleagues, friends and family. The restaurants Flavors and Taverne provide lavish comfort. Specialties from around the world but also regional delicacies are offered on the menus. At the bars Lemons & Limes, guests can let the evening fade away in a relaxed atmosphere. And in the cafe The Glass House, one can enjoy snacks and drinks during the day while watching the hustle and bustle of the lively lobby. Here is the central meeting point of the hotel - a place of global encounters. Sports buffs will feel at home at the Sheraton Fitness gym. In this modern fitness area (400 m²), equipped with the latest cardio equipment, training is fun and adds variety to the everyday life. Sauna, steam bath, massage facilities and a hairdresser top off the hotel's wellness facilities. Parking available for a fee. ... more   less 
Number of rooms
1008

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