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Sheraton Frankfurt Airport Hotel & Conference Center

5.0 of 5 Hugo-Eckener-Ring 15 | Rhein Main Airport, 60549 Frankfurt, Hesse, Germany
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Sheraton Frankfurt Airport Hotel & Conference Center
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Sheraton Frankfurt Airport Hotel & Conference Center
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1,778 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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california
Top Contributor
152 reviews 152 reviews
49 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed yesterday NEW

This hotel's feature is it is attached to the Frankfurt airport. The rooms were OK, but small for a business hotel. Hard to get a place to setup the laptop. The reservation I had included free internet. However, at check-out internet charges were on my bill and I had to fight to get the charges removed. Also, there were hidden,... More 

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Jerusalem, Jerusalem, Israel
1 review
5 of 5 stars Reviewed yesterday NEW

One of the best places of my life. Very friendly and smiling workers...very clean and supportive...fantastic 10 Breakfast is very very expensive but there is near around indoor at the airport a very nice supermarket Rewe ... But Sheraton Hotel Frankfurt airport is a very nice place to stay even if you want to stay few days not only for... More 

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houston
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Usually I stay one night before departure (back to the US) at a hotel close to the airport that has a shuttle service. I never stayed at the airport itself because of the fear of the noise from the air traffic. In November, my preferred hotel was sold out, and I decided on the Sheraton in the airport building ....... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Every morning we are met with smiley faces from Normandy and Don at breakfast, and also not to forget the lady who takes our room numbers, Gudrun, she's a real cutiepie! As we are here for almost 3 weeks we are really happy with the service from these 3 mentioned. Normandy and Don are very hardworking and observant always refilling... More 

Was this review helpful? Yes 1
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Marie B, Thank you for your great feedback! We are happy to have you here. The breakfast team was over the moon when they saw your kind commentary. Enjoy the rest of your stay and have a merry Christmas. Best regards, Ralf Stresing General Manager More 

Berlin, Germany
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 4 days ago NEW

I stayed one night in that hotel and I must say that it cannot be better located to take an early flight, it right in the airport. Very quiet and spacious rooms. The last floor seemed to be the quietest one with a nice overview on the airport. Nice and clean bathroom too. I would only suggest to change the... More 

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Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Paul D, It was great to have you here! Thank you for your wonderful comments. Good to see that you enjoyed your room and the view over the airport. It is actually not only the top floor that is very quiet but all the other floors as well. The entire hotel has noise protection to block out noise from... More 

Sölvesborg
Top Contributor
68 reviews 68 reviews
24 hotel reviews
112 helpful votes 112 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

At airport terminal direct access to the Hotel, no need to go out at all. Rooms are nicely furnitured, with a King Size bed and 4 pillows, a working desk and a small uncomfortable chair to spend time in front of the flat screen TV, which have 55 channels. Wifi is still to pay for, €19 for a day, when... More 

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Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Pschon, Thank you very much for your feedback. I am glad to see that you enjoyed your stay and were happy with your room. It would be great if you would stay with us again the next time you are in Frankfurt. There will be changes regarding the Internet costs very soon and I am sure you will approve... More 

tampa fl
Contributor
17 reviews 17 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

They went out of their way to help us with directions to the Xmas Market in downtown Frankfurt. Helped us buy train tickets at the station . A great place to stay , everything was 1st class. The food there can be quite expensive, but you can easily walk back to the terminal , there's lots of places to eat... More 

Was this review helpful? Yes
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear middleseatTampaFl, I would like to thank you for your review and the positive words about our Guest Relation team. They are always happy to give information, lend a hand or provide useful tips for sightseeing and shopping in Frankfurt. I hope you enjoyed the Frankfurt Christmas market and got yourself into the Christmas spirit already. I wish you happy... More 

Tucson, Arizona
Top Contributor
66 reviews 66 reviews
24 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We make it a practice to stay here before our return to the US simply because most of our flights are early morning. More often than not we are upgraded to a club room but this time we were there while conferences were taking place. Our room was still comfortable and served our needs. The bell staff were their truly... More 

Was this review helpful? Yes 1
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear b0bAZ, It was great to host you at our hotel again, and I would like to thank you on behalf of my entire team for your positive feedback. I am glad that you felt at home and had a successful conference. I am sorry that we could not offer all the PCs at the Link during your stay. They... More 

Merrimack, New Hampshire
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I was very disappointed in this hotel which I am very sad to say since I am a Sheraton fan. Bottom line for the price (over $300) stay and one of the other airport hotels. This one is old, expensive, and in need of a complete remodel. Other Airport hotels have shuttles to the airport and are very close. The... More 

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Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Hello MamaVMS, Thank you for evaluating your recent hotel stay on TripAdvisor. I regret that we did not succeed in making you totally comfortable. The smallest guest rooms at our hotel measure 24 square meters. They easily accommodate two persons plus luggage. But for guests who need a bit more space, we also offer larger rooms and suites. Just let... More 

Atlanta, Georgia
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

It was a quick overnight before heading back to the USA, the location of this hotel is great with direct access to terminal 1 FRA. the hotel is a bit old with a much needed renovation to the bathroom. The bed was comfortable and rest of the room was in a good condition. The staff are borderline rude as I... More 

Was this review helpful? Yes
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Anis74us, Many thanks for sharing your thoughts and experiences with us. I am happy to see that you were satisfied with our services. Please accept my apologies for the ambiguous behavior of the front desk team. I am sure they did not mean to be rude but will nonetheless discuss their attitude with them. Thank you and please come... More 

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Additional Information about Sheraton Frankfurt Airport Hotel & Conference Center

Address: Hugo-Eckener-Ring 15 | Rhein Main Airport, 60549 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Frankfurt Airport Hotel & Conference Center 5*
Number of rooms: 1008
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Also Known As:
Sheraton Frankfurt Airport Hotel Frankfurt
Sheraton Frankfurt Airport Hotel And Conference Center
Sheraton Frankfurt Hotel
Frankfurt Sheraton
Hotel Style:
#16 Family Hotel in Frankfurt
#29 Luxury Hotel in Frankfurt
#34 Business Hotel in Frankfurt

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