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Sheraton Frankfurt Airport Hotel & Conference Center

5.0 of 5 Hugo-Eckener-Ring 15 | Rhein Main Airport, 60549 Frankfurt, Hesse, Germany
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Sheraton Frankfurt Airport Hotel & Conference Center
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Sheraton Frankfurt Airport Hotel & Conference Center
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1,740 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Beijing, China
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

While passing through Frankfurt last week I had the pleasure to spend some time at the Sheraton Frankfurt Airport. I started with a brief lunch and was greeted by Ms. Rose. She made me feel welcome and took great care of me. Special side dishes, her overall attention and very friendly attitude made my lunch a very nice experience, especially... More

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Caracas, Venezuela
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Sheraton at the Frankfurt Airport is a very good option. It has the best location of all hotels there, just a brief walk from the hotel to the Lufthansa Departure Hall (right in front of Terminal 1). The room and breakfast were very good too.

Was this review helpful? Yes
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Diogenes B, Thank you for your review and the good score you gave us. It was a great pleasure for us to host you and I am happy to see that you enjoyed your stay. We would be happy to see you soon again! Warm regards, Ralf Stresing General Manager More

Senior Contributor
33 reviews 33 reviews
14 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Friendly staff and very helpful. This hotel has two wings, one newer than the other. The rooms are quiet nice and has the basic amenities. 2min away from the train station where you can reash the city in 20min (4.50euro one way)

Was this review helpful? Yes 2
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Badreddine M, Thank you very much for your positive evaluation and fantastic recommendation. We are glad you had a good time. Indeed, guests have direct access to the regional train stations and it takes only 20 minutes from the Airport to the city center by public transportation. We hope to welcome you back soon at the Sheraton Frankfurt Airport... More

Chicago, Illinois
Contributor
16 reviews 16 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We arranged a company meeting at the hotel facilities as well as accommodations for people flying in. Great facility and very convenient. For the most part everything worked like clockwork - they are used to dealing with a lot of people and have the process figured out. I would have liked to see a bit more personal attention especially at... More

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Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear AjayCha, Thank you very much for staying at our hotel and sharing your feedback with us. We are pleased to read that you recommend our conference facilities as well as our La Cubana Cocktail & Cigar bar. With an appealing atmosphere, surrounded by leather, wood and a cozy fireplace guests can end their day with a freshly mixed cocktail,... More

Calgary, Canada
Top Contributor
119 reviews 119 reviews
38 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel has mastered the art of catering to an international traveller. Quiet and calm abound - even when booked solid. Nice bars and restaurants - and a Starbucks are all in easy walking distance. Modern and well-maintained room amenities with a very comfortable bed are priceless to an exhausted guest. Prices can be shockingly high - but the aforementioned... More

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Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear ndsci, Thank you for your positive evaluation and high recommendations in regards to our room amenities and outlets. Glad to hear you could enjoy great drinks at our bars as well as delicious food at our restaurants. We hope you had a safe journey home and that you will give us the pleasure to welcome you soon again. Warm... More

Zurich, Switzerland
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Check in had a queue at 10PM, I figured maybe there had been a cancelled flight or something. I do not mind a basic hotel room if the price is reflective of this and as this is a 1 night business booking I was not expecting much. The hotel is dated, poorly maintained and the service is lousy, my bathroom... More

Was this review helpful? Yes 1
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear lad1916, We would like to thank you for your constructive feedback and of course for having taken the time to share your experience with us. We appreciate it a lot, as it is the perfect chance to really listen to our guests needs and to constantly improve our product. First of all, we sincerely apologize for the inconveniences caused... More

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 5 days ago NEW

great, Staff was super and cares a lot, love Tabea, Matteo is the best. They go out of the way to be helpful, great business hotel. Food was good, Sheraton Fitness was super. Fair rates, clean rooms and quite. Despite being in a buisy airport

Was this review helpful? Yes
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Tom Z, Many thanks from the entire team of the Sheraton Frankfurt Airport Hotel for giving us such a positive summary of your experience with us. We are very pleased about your nice compliments. Thank you also for highlighting our Spa & Gym. The 400 m² Sheraton Fitness is open 24 hours a day, so you can make the... More

1 review
3 of 5 stars Reviewed 6 days ago NEW

Mr. Gofran from the room service and mr Matteo they are very helpful,and doing a professional job thank you for outstanding hospitality. In addition I would like to convey my appreciation to Mr, Elrahman from room service for his usual respond to my request.

Was this review helpful? Yes 1
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Tariq A, It was great to have you staying at our hotel! Many thanks for the commending words about your stay. I will certainly share your impressions with our room service team who took such good care of you. It looks like you would stay here again at the next opportunity. We would definitely be happy to see you... More

OH
Senior Contributor
39 reviews 39 reviews
37 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed overnight before catching flight home and this hotel served its purpose of being close to airport. The hotel is nice and clean, staff is friendly and welcoming, even congratulated me on my birthday when I checked in, cool! Yes, I would stay here again for the purpose of convenience. Not related to the hotel but the location are the... More

Was this review helpful? Yes 1
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear BalaShark, Thank you for your review and the good score you gave us. It was a great pleasure for us to host you, especially on your birthday, and I am happy to see that you enjoyed your stay. We strive to provide individual service to all our guests and it is rewarding to know when our efforts do not... More

tasmania
Senior Contributor
48 reviews 48 reviews
39 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed overnight before catching flight home and this hotel served its purpose of being close to airport. It is at Terminal 1 and right above the rail station. If you arrive at terminal 2, just go outside and board the free shuttle bus to take you across as it isnt really walking distance between terminals. Hotel is huge and foyer... More

Was this review helpful? Yes
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear ozbabetasmania, We appreciate very much that you shared your experiences with us by writing a review about your last stay. It is our highest goal to satisfy our guests, so every comment we get is a great help to improve our services. You seemed to have enjoyed your stay; however, I regret that you did not feel entirely at... More

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Additional Information about Sheraton Frankfurt Airport Hotel & Conference Center

Address: Hugo-Eckener-Ring 15 | Rhein Main Airport, 60549 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Frankfurt Airport Hotel & Conference Center 5*
Number of rooms: 1008
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Also Known As:
Sheraton Frankfurt Airport Hotel And Conference Center
Sheraton Frankfurt Airport Hotel Frankfurt
Sheraton Frankfurt Hotel
Frankfurt Sheraton

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