A typical Sheraton room and bathroom, no free wifi. Good bed and mattress with quality linens and toiletries. My only gripe is with the cost but I guess they can charge what they like because of the location. Oh and the queue at check in late at night was too long for tired customers.
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We had a really good nights´sleep at the hotel. It was so good isolated, that one could not hear a thing. The room was rather small but it had two very good beds, so what could one wish more staying at the airport, must say at a price of almost of 300 Euro, but anyway. It was really very clean...
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I stayed here this week as part of a convention group attending IMEX. Usual long queues at check in even though I am SPG. This place is huge and packed with flight crew and the usual airport transient crowd which for me makes it even worse that they don't get the free wireless bit. I won't rest until they allow...
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Dear David O,
Thank you very much for your feedback on TripAdvisor.
I apologize for the waiting time upon check-in – due to the IMEX fair and a convention at our hotel we were fully booked during the last couple of days. All check-in counters were busy and my team tried their best to provide a smooth check-in.
You might...
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As far as Airport Hotels go this has to one of the better ones around ! I have to say that the night i stayed there i wasn't woken up once by any Aircraft noises what so ever . I wish other Airport Hotel would be like that eswell
The Room was bright and spacious with a comfortable bed ....
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Dear Ado1981,
Thank you so much for your feedback. You mention the unbeatable convenience of our location, which is a great plus for travelers. Our airport hotel is surely the first address for travelers who do not want the hassle of taxis and public transportation.
I hope your next trip to Frankfurt will include a stay at our hotel again....
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When my flight was cancelled, the airline put us up at the Sheraton for the night. I was upgraded to a Starwood club preferred guest room for not yelling at the check-in guy who was desperately trying to get 300 very cranky people room keys at the same time, and at midnight no less, or because they were out of...
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Dear Rachel L,
Thank you very much for your feedback. Glad to see that you enjoyed your unexpected stay at our hotel. You surely had an unpleasant flight cancellation and it is good to see that we could help you a little to relax.
I am happy that you enjoyed your upgraded room. We hope you will some day drop...
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This is an airport hotel, located adjacent to the Frankfurt Airport connected with walking bridge.
My room was very comfortable with a vast variety of bathroom cosmetics what all the travelers who are unplanned airport hotel guest should value.
The corridors does not look like 5* hotel, more like an american motel, but a room was fine.
The late night...
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Dear dyava,
Thank you for staying at our hotel and for posting your review on TripAdvisor.
I am glad to read that you enjoyed the convenience of our location. It is so much easier to walk over from the airport and check in minutes after your flight has landed than to make a weary travel downtown when you are jet-lagged...
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Arrived in the middle of the night, the concierge had difficulties to find my booking despite the fact that I called during the evening to inform them about my late arrival. Enjoyed my stay and especially the complimentary minibar
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Dear ChrisZ-I,
Thank you for sharing your observations with us.
I apologize for the mix-up with your reservation. Our Front Office staff normally does a very good job but it seems that someone overlooked your reservation. We will certainly take immediate measures so that this will not happen again.
As you gave us a good score I am positive that...
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This is my last night night stay hotel whenever I am in Germany. The hotel is connected right to FRA and the train station also. It is the perfect spot to be for traveling. Service is great and the staff are some of the best!
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Dear Sunnystone1,
Glad to see that you are a loyal guest of ours! We appreciate that our hotel is your preferred place to stay in Frankfurt. And it will be our pleasure to take care that your next stays will also be very positive travel experiences. We really look forward to welcoming you again.
Thank you very much and best...
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Positives:
The hotel is connected to the airport by a walk-bridge, so it is great if you have an early flight.
The rooms are fairly large, with big flat screen TVs.
Very comforable bed.
No noise from the airport (or other rooms) at all.
Check-in staff were very nice.
Negatives:
There was a lot of wear and tear in my...
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Dear eloisehawking,
Thank you for staying at our hotel.
You might be interested to know that Internet is free for guests staying at our Club and Tower rooms and suites. All other guests get a ticket for a 30-minute free use of the internet.
Many thanks for your feedback. We hope you will stay with us soon again.
Best regards,...
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I normally don't like to stay at any airport hotels but I have to say this is one of the few places I have enjoyed and didn't mind at all. The place lloks modern and the rooms are very nice at the tower section of the hotel. Price is not cheap but again you pay for what you get. I...
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Dear javier200,
Many thanks for staying at our hotel and for the good score you gave us.
I am happy to read that you enjoyed our new renovated Towers section. I am positive that you could take advantage of the private Club/Towers Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite...
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