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All 262 Frankfurt hotels

Sheraton Frankfurt Airport Hotel & Conference Center

5.0 of 5 Hotel   |   Hugo-Eckener-Ring 15 | Rhein Main Airport, 60549 Frankfurt, Hesse, Germany
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Ranked #47 of 262 hotels in Frankfurt
A recent review
4 of 5 stars reviewed yesterday
MohamedMahfooz Dubai, United Arab Emirates
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (211)
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Dubai, United Arab Emirates
Senior Contributor
37 reviews 37 reviews
36 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

Since I was in Frankfurt for a day for business meetings, the location of the hotel in the airport is quite practical. The room is not bad, although nothing special as it was a bit old but clean and all items are new. Internet is better than many hotels but quite price at 20 euros for three devices. The restaurant... More

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Kochi (Cochin), India
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Was on a trip via frankfurt and stayed in this property for a night. The best and most awesome part of this hotel in the access to the Eurail right through the Lobby. The breakfast spread is phenomenally good. Though we were 3 of us travelling together and I would have had to share a room with a stranger travelling... More

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Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Hello jith008, Thank you very much for staying at our last year together with your travel group. I am happy to see that you had a great time and were pleased with our hotel and its convenient location. When you travel via Frankfurt again, please make sure to stop by at our hotel. With best regards, Ralf Stresing General Manager More

Rio de Janeiro, RJ
Top Contributor
56 reviews 56 reviews
46 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

From the time you arrive to the time you leave, service is excellent. Rooms are modern, clean, efficient. Nothing is missing for the international traveller. No need to call for an adapter. Everything works. Water pressure, bed comfort, working area, all is adapted for a great stay. Most peole only stay for 1 night as it is an airport hotel,... More

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Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Daniel3282, I read the TripAdvisor comments for our hotel on a daily basis and was happy to find yours today. We are of course very pleased by your portrayal of your two hotel stays. Thank you very much for the upbeat review! I hope your travel plans will soon lead you back to Frankfurt and our hotel. We look... More

Caracas, Venezuela
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 6 days ago NEW

Time planned to allow an overnight during a connection. Hotel ideal as it is on the premises, Friendly in the corporate friendly way. Hotel mainly caters for stop-overs and is a taxi ride from the centre.

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Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Hello David Neil W, Thank you for booking our hotel for your stopover in Frankfurt. I see that you discovered the convenience of our location. We cater for many kinds of travelers – from holidaymakers to business people, from airline staff to conference participants and even to honeymooners on their way to exotic paradises. Everyone is welcome! Will we have... More

Montreal
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Had 6 hour layover in FRA, called the hotel to see if they will allow access to their health club and lounge, of course, with pleasure, was the answer as this perk is offered complimentary to all SPG platinum members at this hotel. Health club was absolutely spic and span with state of the art cardio machines. The club lounge... More

Was this review helpful? Yes 1
Edmonton, Canada
Top Contributor
119 reviews 119 reviews
13 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 1 week ago

I have to agree with some of the other comments - it took too long for someone to answer the phone at the reception but it was a wonderful king sized bed of beauty after a hellish 19 hour drive on the autobahn from Hungary. The room was big, the bathroom was big, the water was hot, the room service... More

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Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Michelle J, It makes me happy to see that you had a great stay and could unwind at our hotel after your tiresome journey. Thank you very much for pointing out the many positive memories you gathered. I will make sure to pass on your comments to our bell staff – they will be over the moon due to... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

the rooms are old and with a stench of carpet .everything about this place is old.god knows when it was rennovated last.technology amd 2014; internet u pay 9 euros for 1 device a day..and abt 25 euros for 3 devices...and trust me the net works only at the main door,if u move from there.u will keep waiting to surf the... More

Was this review helpful? Yes 1
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Resh M, Regrettably, it looks like you did not have the most wonderful stay at our hotel. I am really sorry that we disappointed you. We will certainly look into the points raised by you and improve any weak areas. I hope you believe me when I say that we usually know how to make our guests happy. It... More

Los Angeles
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

For 250 euros per night at a Sheraton you should get more. Completely non-functional Internet and people having to log in down in the lobby. What? 2014? Business Hotel? Are you kidding? Understaffed restaurant, phones in the room with no instructions how to reach the front desk. 5 minutes for reception to answer. Poor Air Conditioning? The club lounge gym... More

Was this review helpful? Yes 2
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Steve D from LA, Many thanks for your review. I regret that you were disappointed with our hotel. There seems to have been a temporary technical issue with the Internet during your stay. The log in at the lobby area is free of charge but the connectivity is the same everywhere in the hotel and usually reliable. Please note... More

Silver Spring, Maryland
Contributor
14 reviews 14 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

It is huge so don't expect any personal attention. The main advantage is: it's easy to get out. Access to terminal takes you like three minutes. Rooms are okay and clean, no way to open the windows. Breakfast and Internet access are way to expensive. My breakfast (room service) was 34 Euro. That's too much. There is a nice bar... More

Was this review helpful? Yes 1
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Christoph2708, Thank you very much for your feedback. I am sorry to see that you were not completely happy with our services. As is typical for airport hotels, the windows are locked to keep out noise and pollution. A modern ventilation system takes care of the fresh air supply inside the hotel. For breakfast, guests can choose from different... More

El Paso, Texas
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago

Had to cancel my reservation and was charged 90% (!) of the room rate on my credit card. Even the friendly HRS site agent was not able to prevent this charge after trying her best by calling reservations on behalf of myself. Never ever again.

Was this review helpful? Yes
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear gerdr399, Thank you for booking a room at our hotel. Please note that you had booked a non-cancellable room rate. The cancellation terms and the cancellation charges are detailed in your booking confirmation. Non-cancellable rates are subject to certain restrictions and therefore discounted. It is common practice in hotels all over the world to charge a fee in case... More

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Additional Information about Sheraton Frankfurt Airport Hotel & Conference Center

Address: Hugo-Eckener-Ring 15 | Rhein Main Airport, 60549 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Frankfurt Airport Hotel & Conference Center 5*
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Also Known As:
Sheraton Frankfurt Airport Hotel Frankfurt
Sheraton Frankfurt Airport Hotel And Conference Center
Sheraton Frankfurt Hotel
Frankfurt Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#14 Family Hotel in Frankfurt #27 Luxury Hotel in Frankfurt #33 Business Hotel in Frankfurt
Hotel Class
Official Description (provided by the hotel)
Modern, upscale hotel at the top location of Frankfurt International Airport This well-established first class hotel has a perfect location: right at Frankfurt International Airport with connection to the freeways A3 and A5, long-distance and regional railway stations as well as suburban train station. The hotel in Frankfurt offers 1008 comfortable rooms and suites, the exclusive Sheraton Club Lounge, two restaurants, one cafe, two bars, two fitness centers and business center. Meetings, conferences, conventions or galas find the ideal framework and the best possible service at the Sheraton Frankfurt Airport Hotel & Conference Center. 60 Banquet and meeting rooms are available for meetings of all types and sizes. Events from two to 1200 persons are organized with style and innovation to turn every occasion into a special event. The newly opened event center SkyLoft impresses with its refined concept of space on two floors, with avant-garde interior design and innovative conference technology. It has never been easier to meet with colleagues, friends and family. The restaurants Flavors and Taverne provide lavish comfort. Specialties from around the world but also regional delicacies are offered on the menus. At the bars Lemons & Limes, guests can let the evening fade away in a relaxed atmosphere. And in the cafe The Glass House, one can enjoy snacks and drinks during the day while watching the hustle and bustle of the lively lobby. Here is the central meeting point of the hotel - a place of global encounters. Sports buffs will feel at home at the Sheraton Fitness gym. In this modern fitness area (400 m²), equipped with the latest cardio equipment, training is fun and adds variety to the everyday life. Sauna, steam bath, massage facilities and a hairdresser top off the hotel's wellness facilities. Parking available for a fee. ... more   less 
Number of rooms
1008

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