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All 263 Frankfurt hotels

Sheraton Frankfurt Airport Hotel & Conference Center

5.0 of 5 Hotel   |   Hugo-Eckener-Ring 15 | Rhein Main Airport, 60549 Frankfurt, Hesse, Germany
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Sheraton Frankfurt Airport Hotel & Conference Center
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72%
Ranked #50 of 263 hotels in Frankfurt
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
slim3112 London, United Kingdom
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1,465 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
London, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

I recently visited Sheraton Frankfurt Airport hotel as part of my business trip; my company was hosting a large event at the hotel. The hotel was easy to find from arriving at the terminal at the airport. The hotel services are great and the staff were very accommodating, very welcoming, and helpful. The Business Centre was useful for us to... More

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Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

I stayed here as I had a long stopover in Frankfurt airport. It is a huge hotel but I was pleasantly surprised by the personal and friendly attitude on front desk. The hotel is extremely convenient as everyone mentioned and is basically in the airport, no need for taxis or trains. I like the bar in the evening also, it... More

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Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear JacksonLau, Thank you very much for your recent stay at the Sheraton Frankfurt Airport Hotel and for sharing your feedback on TripAdvisor. It is our pleasure to hear that you had nice experiences with us and that you enjoyed our convenient location with direct access to Frankfurt’s International Airport. Guest satisfaction is our number one goal and there is... More

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stay at the Sheraton on our way over to Portugal and back to give our little ones a break between flights. It's great location and service is always wonderful. Just last month I booked it for my in-laws (both seniors) with limited English to stay a night so they can catch a nonstop to Seattle. I e-mailed the hotel... More

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Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear aadonovo, It was a pleasure to read your compliments about our hotel, for which I would like to sincerely thank you. It is wonderful to learn that my team took good care of your in-laws and that they felt in good hands. That was exactly our intension and it is always rewarding to know when our efforts have been... More

Doha, Qatar
Top Contributor
64 reviews 64 reviews
27 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This Sheraton is huge. Its location, directly connected to T1 of FRA makes this a very convenient hotel for the business traveller. The rooms are very quiet thanks to two sets of double glassed window panes, and the black out curtains very effective. This is exactly what the jet lagged business traveller needs and expects. The rooms are a little... More

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Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Peter J, Thank you for your feedback and for taking the time to provide us with your thoughts on how you experienced your stay here at our hotel. We are glad to learn that you overall enjoyed your stay and the convenience of our hotel, as well as our restaurants and bars and soundproofing system. Once you are inside... More

Bangalore
Reviewer
4 reviews 4 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Liked Clean rooms Efficient and friendly staff Business Center had free internet and printing Plenty of tables for meetings They accommodated my early checkin request Plenty of bakeries nearby 1Disliked Little food options for vegetarians Breakfast was too expensive Eur 30

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Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear AnilBhatta, Thank you very much for your gracious feedback and commendation of our hotel. We are delighted to read from your review that you had enjoyed your recent stay with us and that our associates took good care of you. I have shared your comments with the team and they are very happy to hear about their great service.... More

Donostia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I stayed here on an impulse as I had a 13 hour overnight wait in Frankfurt airport. The room was fine, definitely spacious, and clean enough. The check in was quick and efficient. My four main complaints are: the toilet in my room didn't flush. I reported this to the front desk, and the response from the desk was to... More

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Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear spectei, Thank you very much for staying with us and for taking the time to post a review about our hotel on TripAdvisor. We were concerned to read about the broken toilet flush in your room. It seems that your room was not up to standards and I sincerely apologize for the inconveniences caused. Our Engineering Department has already... More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is one of my favorite hotels while traveling, they check you in quickly and are extremely helpful if you have questions. The facility is clean and the rooms are comfortable. The train station is a short walk if you want to head to the city or you can stay in and enjoy the hotels restaurants or even walk to... More

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Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Tmengel, Thank you very much for choosing our hotel for your stay in Frankfurt and for recommending us to other travelers on Tripadvisor. Your compliments on cleanliness and location of our hotel as well as your kind words on our team members are much appreciated. We are honored to be “one of your favorite hotels” and we hope your... More

San Francisco, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

After a 20 minute wait to check in (yes, in the year 2014), we went to our room which clearly hadn't been updated in 25 years. The old carpet had a stain, the fixtures in the bathroom were loose and dangled; the area where you can sit a bag or clothes were stained. And the room looked downright dingy. I... More

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Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear farouk l, Thank you for posting your review on Tripadvisor. We very much regret that your recent stay at our hotel was an unsatisfactory one. Please accept my sincere apologies and allow me to follow up on this important matter. I have contacted you via the message function to get more information and to start an immediate investigation. We... More

Gurgaon
Contributor
14 reviews 14 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed over last weekend, with my son and a couple of busienss firends, and guess what? Like always, i felt as if i came back home! The setting at club floor is so nice that i would like to go back again and again, proximity to airport and long distance trains is so very convinient that you dont feel... More

Was this review helpful? Yes 2
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear NaveenJain65, Many thanks for choosing Sheraton for your stay in Frankfurt and for the great review and rating here on TripAdvisor. We are glad to see that you were very happy with your entire stay and that you have had time to enjoy our Sheraton Club level. We love the notion that we give travelers the feeling of being... More

Oslo, Norway
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

I really appreciated the great service offered by the Spanish and (presumed) Italian gentlemen who welcomed us to the restaurant at Sheraton Frankfurt. They were both courteous and forthcoming and we were served dinner even after hours on account of the former - and that's great! But the restaurant made an even better impression the next morning when we woke... More

Was this review helpful? Yes 1
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear kjetilwathne, Thank you very much for being our guest and for sharing your experiences with us. It is a great compliment to our team that your expectations of our hotel were met and even exceeded with regards to our restaurant team. Your encouraging compliments are certainly appreciated and will be passed on to them. We truly hope your travels... More

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Additional Information about Sheraton Frankfurt Airport Hotel & Conference Center

Also Known As:
Sheraton Frankfurt Airport Hotel And Conference Center
Sheraton Frankfurt Airport Hotel
Sheraton Frankfurt Airport Hotel Frankfurt
Sheraton Frankfurt Hotel
Sheraton Frankfurt
Frankfurt Sheraton
Address: Hugo-Eckener-Ring 15 | Rhein Main Airport, 60549 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#13 Family Hotel in Frankfurt
#27 Luxury Hotel in Frankfurt
#34 Business Hotel in Frankfurt
#50 Romantic Hotel in Frankfurt
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Frankfurt Airport Hotel & Conference Center 5*
Official Description (provided by the hotel):
Sheraton Frankfurt Airport Hotel is your airport hotel in Frankfurt. Directly connected with Terminal 1 of Frankfurt Int. Airport and only a few steps away from both regional and ICE (high-speed) train station it offers a perfect location. Free Wifi in our lobby and access to Link(at)Sheraton as well as Sheraton Club and Towers rooms with the exclusiv Sheraton Club lounge meet the needs of both business and leisure guest. Whether you want to relax and freshen up or get straight back to business before or after your flight, it's easy to do so when you are staying at the Sheraton Frankfurt Airport Hotel. ... more   less 
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