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All 262 Frankfurt hotels

The Westin Grand Frankfurt

5.0 of 5 Hotel   |   Konrad Adenauer Strasse 7, 60313 Frankfurt, Hesse, Germany (Innenstadt)
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The Westin Grand Frankfurt
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83%
Ranked #17 of 262 hotels in Frankfurt
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
How1 Cardiff, United Kingdom
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774 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
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English first
Cardiff, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for a long weekend with my partner in August 2014. The hotel is very centrally located just a two minute walk from a S-Bahn and U-Bahn station and around the corner from Zeil which is Frankfurt's main shopping street. I did think that things were not going to get off to a great start at check-in when I... More

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Монтрё, Швейцария
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The hotel is very nice and modern. The staff is very friendly. Rooms are quite big. The bed, which is called "Heavenly bed" is really amazing. The breakfast is expensive - 33 euro per person. The price for the hotel is also quite high, but overall experience is good.

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Coronado, California
Top Contributor
54 reviews 54 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at the Westin Grand for 2 nights and had a marvelous stay. We arrived late morning from the U.S. and our room was not ready. The bell man stored our bags and took my husband to the gym so he could shower and change. The concierge,Paulo, took me to the Executive lounge where I had coffee and fruit... More

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New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is clean nice, everyone is friendly. But I have SPG gold status, and there were no added amenities in my room. Someone in the elevator was remarking his room had food. Some skewers, strawberries etc in the room. Not a big deal, but my previous SPG stays I have had similar things so... it was odd this place... More

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GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear Mathew V, I would like to thank you for your honest and detailed overview and for having taken the time to share it with us and Tripadvsior. It is our aim to maintain the high standards of Westin and we are therefore very grateful for your constructive feedback. I hope you accept my sincere apologies for not having met... More

Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 2 weeks ago

If you are looking to stay in cental Frankfurt, this is the place to do it. I've stayed here more times than I can count. I regret that once I tried a different Frankfurt hotel (cheaper) and I've never tried it again. It's not cheap but it's not as pricey as some accommodations and the staff and location can't be... More

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GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear Jason 'V, We all enjoyed reading your fabulous comments. A big thank you for this highly motivating compliment, which we will share with the entire team. We are really looking forward to welcoming you back soon, With best regards, Sandro Bohrmann General Manager The Westin Grand Frankfurt I More

Dubai, United Arab Emirates
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I stayed at the Westin for 2 nights and the staff were efficient at check-in . Great location to the shopping district but shoppers beware there are no shops open on a SUNDAY. Conveniently located by a McDonalds and a Starbucks amongst many other restaurants. Its definitely an older property but is well maintained. Everything is a plus plus though,... More

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GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear Guest, Thank you very much for sharing your impressions on your stay with us. It is thanks to constructive feedback that we continuously improve. Please be assured that we take your feedback very seriously. Hoping that you will give us another opportunity to prove our services and we look forward to welcoming you again. with best regards, Sandro Bohrmann... More

Bellevue, Washington
Contributor
18 reviews 18 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Westin Grand is just a short walking distance (2 min) away from Frankfurt's main shopping district. Our room was spacious. The staff was very helpful and friendly. I can't judge on price since we got the room through Hotwire and therefore got a more than excellent deal for this high class hotel.

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GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear Claudia R, Thank you very much for taking the time to share your evaluation with Tripadvisor. I am pleased that you enjoyed your stay with us and we look forward to welcoming you soon again. with best regards, Sandro Bohrmann General Manager More

Aberdeen, United Kingdom
Top Contributor
74 reviews 74 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Located in the heart of Frankfurt, we enjoyed our too short stay at the Westin. The hotel has a rooftop spa and gym that actually works. It is coed German style so not for the prudish! Our room was spacious and quiet and the hotel staff were amazing. As it was very warm in Frankfurt, there was one minor hotel... More

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GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear Gweilow, Thank you so much for your kind comments and for having taken the time to send you evaluation. We are very happy that you had a pleasant stay and that you enjoyed our hotel facilities and services. Looking forward to welcoming you soon again, With best regards, Sandro Bohrmann General Manager The Westin Grand Frankfurt More

Houston, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed at the Westin Grand Frankfurt twice and it gets better and better with each visit. The location is fantastic and is adjacent to a Sixt Car Rental location as well as the main downtown shopping district of Frankfurt. The staff is extremely friendly and was able to assist me with my tours of Germany. The Concierge Desk... More

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GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear John S, Your feedback could not have been any more inspiring and we would like to thank you for having taken a moment of your time! It is our highest aim to make our guests life easier while staying a the Westin Grand Frankfurt and we try to be our best in creating the perfect Westin feeling, which is... More

Westbury, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Don't look to closely at the Decoration or appliances , the Coffee machine, hair drier did not work in our room 6 Euros for 1 hour internet is a rip off. The hotel claims to have all the clam and glitter. But fails to deliver the goods, my advice stay somewhere cheaper you will get better value for money.

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GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear TBone 147, Thank you for sharing your impressions and your constructive feedback with us. Our guests' opinion and experiences count hte most and we have taken up the points you suggested to be improved. Regarding internet, we offer free wifi connection in our lobby and in the restaurants. We hope that you will give us another opportunity, With best... More

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Additional Information about The Westin Grand Frankfurt

Address: Konrad Adenauer Strasse 7, 60313 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Innenstadt
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Westin Grand Frankfurt 5*
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Also Known As:
The Westin Grand Frankfurt Hotel Frankfurt
Westin Grand Frankfurt
Westin Frankfurt
Frankfurt Westin

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#6 Spa Hotel in Frankfurt #11 Family Hotel in Frankfurt #11 Business Hotel in Frankfurt #13 Luxury Hotel in Frankfurt #15 Romantic Hotel in Frankfurt
Hotel Class
Official Description (provided by the hotel)
The five-star nonsmoking hotel The Westin Grand Frankfurt was carefully and elaborately renovated in 2007. It is blessed with an ideal location, just steps to the well-known Zeil shopping street and the exclusive Goethestrasse boulevard, within close proximity to all attractions in the city. The 371 newly designed rooms and suites are decorated in warm shades and tones and equipped with modern, comfy furniture and a flat screen television. The Heavenly Bed(R), a Westin innovation with special mattress, guarantees a good night's sleep. All rooms and suites have high speed internet, three telephones with integrated answering machines, as well as individually controlled air-conditioning. Furthermore, all rooms are equipped with an iron and ironing board, a safe and a Nespresso coffee machine. Access to the internet free of charge in lobby, restaurant and bar. Our 4 restaurants and bars offer new and familiar delights for your palate. You can choose between regional and traditional Japanese cuisine, a drink or a snack. The world is your oyster. The conference level offers 12 rooms, equipped with the latest conference technology, in various sizes: Events for up to 1,000 guests can be handled with ease; for festive banquets up to 320 guests can be accommodated. The new pool and fitness area is the ideal place to relax. Apart from a sauna, bio sauna and a swimming pool, we also offer you beneficial massages and personalised beauty treatments. Parking available for a fee. ... more   less 
Number of rooms
371

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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