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All 263 Frankfurt hotels

The Westin Grand Frankfurt

5.0 of 5 Hotel   |   Konrad Adenauer Strasse 7, 60313 Frankfurt, Hesse, Germany (Innenstadt)
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The Westin Grand Frankfurt
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84%
Ranked #17 of 263 hotels in Frankfurt
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Canadiangirl52 Calgary, Canada
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761 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
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  • English first
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  • German first
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English first
Calgary, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

This hotel's location is fantastic --very central, just around the corner from the Zeil (street mall) and a 5 minute walk or jog to the beautiful Main river pathways. The service at the front desk and concierge were excellent, and the room was generally comfortable. But housekeeping and maintenance standards are not what they should be. The front door of... More

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Reading, United Kingdom
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago NEW

We stayed here on the first night of our honeymoon before travelling across Europe and Asia. The hotel is well located in the centre of Frankfurt close to the main shopping district, not far from the old town or CBD either. There is plenty of choice in terms of places to eat nearby to the hotel as well with a... More

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Sharjah, United Arab Emirates
Contributor
12 reviews 12 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is beautiful and the room was big and comfortable , the hotel location is very good near shopping area with many restaurants around it , The service was excellent, and the room service was very good , the reception was very helpful .

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

stayed on business while coincidentally Germany was thrashing Brazil 7-1 in the soccer World Cup. After watching the first half of the match elsewhere, it seemed the Germans already had things rather under control so I went to the hotel to check in. The bar was understandably packed, with a large screen showing the match. The check-in desk however was... More

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GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear Macnamara, Wow - we are really pleased to read your compliments and I thank you on behalf of the entire team who will get a new air of motivation. It is great to hear that you enjoyed our breakfast as of your best in Frankfurt. Looking forward to welcoming you soon again. With best regards, Sandro Bohrmann General Manager... More

El Callao, Venezuela
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is beautiful and the room was comfortable, deluxe and quiet. Is located in a convenient area, very close to the restaurants and interesting historical places to visit. It was a great stay I would say.

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GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

'Dear MMVoss, I do appreciate your kind words - we are more than pleasant to read your positive comments. thank you for sharing this with us and the Triipadvisor community. Hoping to see you soon again. With best regards, Sandro Bohrmann General Manager The Westin Grand Frankfurt More

Houston, Texas
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This is one of the better downtown Westin's I have stayed at and the room was more spacious than I'd expect for Europe or any large city. The service was excellent, and the room service was pretty good for room service. I very much enjoyed my breakfast; the portions were HUGE! The location was very convenient!

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GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear Mark S, Thank you for your kind words and compliments for our hotel. I am glad to hear that you enjoyed your stay with us. Looking forward to welcoming you back soon. With best regards, Sandro Bohrmann General Manager Westin Grand Frankfurt More

Paris, France
Top Contributor
109 reviews 109 reviews
46 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Westin Grand Frankfurt is a nice city hotel located near shopping area with many restaurant conveniently accessible from Central train station by U-train or S-train. I was in a SPG deluxe room which was in decent size with marble bathroom. The heavenly bed were not done in a Westin way. Usually they would be a decorative sheet between the... More

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GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear ACVK, It gives me great pleasure to see that you as a loyal SPG customer were very happy with your stay. Thank you very much for your detailed commentary. We certainly agree regarding the water boiler - we are providing them upon request. Service Express will be pleased to deliver it to the room. Looking forward to your next... More

Contributor
18 reviews 18 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We got early checkin upgrade Room ok standard to similar hotels. Location very central. Most annoying is the free lobby wifi which cuts off automatically every ten mins so impossible make a Skype call. Front desk said they don't know about this!!! We didn't take breakfast for 33€ each too expensive. Interesting I booked with star woods direct by tel... More

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GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear „Italian 87“, Thank you for your personal evaluation of your stay and most of all for your constructive feedback. Please be assured that the wifi network in the lobby area will be checked and the necessary amendments made. A network refresh is programmed every 30 minutes. Thank you for your feedback regarding your breakfast experience. We would like to... More

West Hartford, Connecticut
Top Contributor
52 reviews 52 reviews
52 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I was really looking forward to staying at this hotel - 5 stars and all. But man was I disappointed. Nothing was special at all - the room was OK, there was no view and really nothing else to make it stand out. The only thing that was convenient was the location. What disappointed me the most was the fact... More

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GMWestin F, Geschäftsführer at The Westin Grand Frankfurt, responded to this review

Dear ValGor, We would like to thank you for your honest and constructive feedback and of course for having taken the time to share your experience with us. We appreciate it a lot, as it is the perfect chance to really listen to our guests needs and to constantly improve our product. First of all, we sincerely apologize for the... More

Mumbai (Bombay), India
Contributor
17 reviews 17 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 23, 2014

Pros Adequate room size with twin beds. Helpful & polite staff. Got us a hot water kettle for tea. Central location for sightseeing & shopping. Good room service. Mr. Shaikh deserves special mention. Con: no view from room. Hazardous bath tub with no grab bars but two hand showers. No curtain so bath room got wet. Very heavy duvet on... More

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GMWestin F, Geschäftsführer at The Westin Grand Frankfurt, responded to this review

Dear "Senior100", Thank you very much for letting us know your feedback on pros and cons of your recent stay with us. It is our highest aim to make our guests' life easier while staying at the Westin Grand Frankfurt and we try to be our best in creating the perfect Westin feeling which is supposed to be personal, instinctive... More

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Additional Information about The Westin Grand Frankfurt

Address: Konrad Adenauer Strasse 7, 60313 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Innenstadt
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Grand Frankfurt 5*
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Also Known As:
The Westin Grand Frankfurt Hotel Frankfurt
Westin Grand Frankfurt
Westin Frankfurt
Frankfurt Westin

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#6 Spa Hotel in Frankfurt #7 Business Hotel in Frankfurt #13 Luxury Hotel in Frankfurt #13 Family Hotel in Frankfurt #13 Romantic Hotel in Frankfurt
Hotel Class
Official Description (provided by the hotel)
The five-star nonsmoking hotel The Westin Grand Frankfurt was carefully and elaborately renovated in 2007. It is blessed with an ideal location, just steps to the well-known Zeil shopping street and the exclusive Goethestrasse boulevard, within close proximity to all attractions in the city. The 371 newly designed rooms and suites are decorated in warm shades and tones and equipped with modern, comfy furniture and a flat screen television. The Heavenly Bed(R), a Westin innovation with special mattress, guarantees a good night's sleep. All rooms and suites have high speed internet, three telephones with integrated answering machines, as well as individually controlled air-conditioning. Furthermore, all rooms are equipped with an iron and ironing board, a safe and a Nespresso coffee machine. Access to the internet free of charge in lobby, restaurant and bar. Our 4 restaurants and bars offer new and familiar delights for your palate. You can choose between regional and traditional Japanese cuisine, a drink or a snack. The world is your oyster. The conference level offers 12 rooms, equipped with the latest conference technology, in various sizes: Events for up to 1,000 guests can be handled with ease; for festive banquets up to 320 guests can be accommodated. The new pool and fitness area is the ideal place to relax. Apart from a sauna, bio sauna and a swimming pool, we also offer you beneficial massages and personalised beauty treatments. Parking available for a fee. ... more   less 
Number of rooms
371

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