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The Westin Grand Frankfurt

#22 of 268 Hotels in Frankfurt
Certificate of Excellence
Konrad Adenauer Strasse 7, 60313 Frankfurt, Hesse, Germany
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1 room 1 guest
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997 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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    (997)
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    (225)
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Singapore
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Nice rooms and great location. We checked in on Saturday and there was full of activities just on street behind us, with lots of shops, performances, farmers market. Sunday was dead though around the area as all shops were close,but we got out to Rhine on Sunday.

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Melbourne, Australia
Level Contributor
78 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We checked-in quite early (~8am) upon landing in Frankfurt on a Sunday. Fortunately, the Westin Grand Frankfurt could check us in and we had a chance to freshen up prior to starting the day. The suite was spotless. The decoration is modern. A lot of what Frankfurt has to offer is accessible by foot from the hotel. The Westin Grand... More 

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London, England, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I love this hotel. The service is second to none, the location is perfect and my room was lovely. I really can't fault the service of every member of staff, including the receptionist, cleaning staff and restaurant/bar staff - all very friendly, efficient and helpful. And the Manhattan cocktail in the bar is the best I've had in years! Definitely... More 

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Frankfurt, Germany
Level Contributor
32 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Got a great deal on this hotel though Hotwire. A perfect spot to tour the city nearby the square at Konstablerwache, nearby shopping with direct U and S bahn access and a great farmers market on Saturday. The room however was a bit dated with wear and tear to the bed headboard and chair (rips in the leather). Also, tv... More 

Was this review helpful? Yes 1
Level Contributor
53 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is near the Konstablewache S and U bahn station. The hotel is new and big, with nice cosy sofas and a big bed inside the room. Every day there is free bottles of water and even an afternoon snack on the first day. The Westin Executive Lounge provides delights to us all everyday. There are restaurants like San... More 

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Singapore, Singapore
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have visited Frankfurt on many occasions but was always staying in Adina. However this time round for a change we book the Westin for 3 nights from 16 - 18 Aug 2015 since it is summer and we do not need the launderette machines which Adina provide. When we check into our room we were surprised that the room... More 

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Haywards Heath, United Kingdom
Level Contributor
82 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a two-night stay while touring Germany for the family summer holiday. I had a very positive impression of the hotel many because of the fantastic Executive Lounge (Thank you Westin for the complementary SPG member access ) and the excellent location. Rooms appeared a bit worn out though still felt luxurious (mostly bathroom) and the famous comfy Westin beds.... More 

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GMWestin F, Manager at The Westin Grand Frankfurt, responded to this review

Dear dabbagmm, We are more than pleased about your fantastic compliments.which will be a great motivation for the entire team not only at the Executive Lounge. I am sure that especially the lounge team will be inspired to bring their service culture to perfection. We love or club lounge and put all our hearts into making out of it a... More 

‪Or Yehuda‬
1 review
5 of 5 stars Reviewed 2 weeks ago

It's location is in the centre of frankfurt. realy moderate an furnished room. really good brakefast that answer all your needs. the dinning hall staff are really friendly the staff at the check-in really friendly, and help when and where ever. I sure gonna book there on my next visit in Frankfurt.

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GMWestin F, Manager at The Westin Grand Frankfurt, responded to this review

Dear Yoram G, Man thanks for your great recommendation. We are very pleased that you enjoyed your stay and our hospitality. Looking forward to your next visit at The Westin Grand Frankfurt. With best regards, Michael Fritz, Hotel Manager More 

Frankfurt, Germany
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

With the hot crowded summer, and the high number of tourists and guests from all around the world, starwoods hotels always beat the challenge. The Westin Grand hotel Frankfurt as usual welcomes us with friendly warm smile, helpful staff from the luggage boy to the receptionist never regret booking at starwoods chain and never get disappointed from their side. Got... More 

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GMWestin F, Manager at The Westin Grand Frankfurt, responded to this review

Dear dabbagmm, A bit thank you for this highly motivating compliment, which we will share with the entire team. Your feedback could not be any better - that is exactly how it should feel! We are also grateful for your commentary and take up your suggestion for the night service menu. Hoping to see you soon again, With best regards,... More 

Aberdeen, United Kingdom
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Very impressive entrance. Friendly and helpful multilingual staff. Bedrooms are spacious and well equipped. We are SPG members so were entitled to free wi-fi in our room, but it didn't always work. It did in all the public areas though. Our SPG room was on the 5th floor. The Grandseven bar staff were excellent and extremely attentive. It was a... More 

Was this review helpful? Yes
GMWestin F, Manager at The Westin Grand Frankfurt, responded to this review

Dear 94Gill, What a delight to read your inspiring experience at Frankfurt and at our hotel. Thank you very much for these empowering words. We do our best to make travelers as comfortable as possible during their stay! It makes me happy that you are pleased with our services. Looking forward to welcoming you soon again at The Westin Grand... More 

Hotel Review Summarization

What travelers say

  • Executive club(7)
  • Very friendly(4)
  • Very nice(4)
  • Great location(3)
  • Main shopping area(3)
  • Chinese restaurant(3)
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Amenities (53)
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Classic Double Room (69)
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Duplex Suite (110)
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Executive Club Room (69)
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Grand Deluxe Room (69)
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Grand Suite (122)
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Junior Suite (106)
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The Hotel (68)

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Other (10)
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