As a Starwood Platinum member, I chose the Westin over the Le Meridien because of the location near Ziel and Konstablerwache. Basically, this is your brand-standard Westin, although I am pretty sure the bedding was not the official "Heavenly Bed" found elsewhere within the brand. more

As I read thru other reviews of this hotel, I see that the way that "value" and hotel class is rated clearly depends on the type of room you get. Well, I believe I must have been upgraded to a suite, because I can report that I was thrilled with my room. But, when traveling with my hubby, who is... more

Like the others said, it's just like the standard for Sheraton/Four points Sheraton. Cannot compare with other Westin. Room is very basic and small. Low value in the price we paid. more

Entering this hotel I was impressed by the lobby and the receptionist was very friendly and helpful. The room (standard) was one of the best I've ever stayed in although not very large and the view was sad. The hotel bar was spectalular with a pianist playing, just perfect for an evening cocktail. There was a good chinese restaurant next... more

I wonder if any Westin in the US is rated five stars? The Westin Grand in Frankfurt/Main is the old "Arabella Sheraton" and I can't help: you can still notice it! The pool elevator has broken mirrors (inside the lift just used adhesives to keep it together) and many dents on lift-doors (at least our SPG floor). As this doesn't... more

This hotel was booked using the Starwood website - staff were very helpful and the service excellent. Just 30m away you will find yourself in the high street with some of the best shopping available. The downside to this location was that it was bit too far from the train station and other attractions. Perfect hotel for the businessman. Anyone... more

I usually stay at the Hilton but the usual corporate rates were unavailable there so I opted to stay here. While the Hilton is slightly more centrally located (although not by much really, as the Zeil is right near the Westin entrance), I liked the Westin better. First, the room rates are cheaper, period. And if you get the all-in... more

Visiting Frankfurt for the Christmas Market, hotel location excellent for Christmas Market. Although did not eat in hotel as we had a drink at bar and found it very very expensive. 24 euros for one half of larger, a barcardi and coke and a pot of tea. Funny smell in reception area each time you walked into the hotel, like... more

Thought I would write a quick review as I believe that I received excellent service whilst stopping here from the reception staff right through to the spa staff. The room was lovely and well stocked with tea/coffee making supplies and the room was always cleaned to the highest standard. The reception staff were polite and also extremely helpful. The spa... more