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The Westin Grand Frankfurt

5.0 of 5 Konrad Adenauer Strasse 7, 60313 Frankfurt, Hesse, Germany
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Certificate of Excellence 2014
The Westin Grand Frankfurt
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The Westin Grand Frankfurt
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855 reviews from our community

Traveler rating
    433
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    104
    29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oakland, Tennessee
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Perfect location in Frankfurt . The people at the front desk are so smart and kind,do not rush you either . The lobby is beautiful and spotless. Also the security gentlemen are very very nice and smile at you. The young ladies in the club room are just sweet as pie.wonderful at their jobs too. Ellie loves being a part... More 

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Maidstone, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for 3 nights to visit the Frankfurt Christmas markets. Great location, just off the main shopping street and easily placed for the tube and tram networks. Room was excellent, all amenities you would expect, spotless and had free water and tea/coffee. Breakfast was excellent, great buffet wit anything you might want. Enjoyed the swimming pool, good views over... More 

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PA
Contributor
15 reviews 15 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Our brief stay at this hotel could not have been better. Everyone that we encountered at this hotel was just wonderful. We ate at the Japanese restaurant and had a great meal and service. We had a few drinks at the Grand Seven bar and really enjoyed our time spent there. Everyone was so friendly and welcomed us.The breakfast buffet... More 

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London, United Kingdom
Senior Contributor
40 reviews 40 reviews
40 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

If you're after 5* luxury at a big city hotel, you just can't go wrong here. It has everything you would expect for a hotel at this grading. My room was delightful and the bed was even better than that. Breakfast has every option you could want. I would find it difficult to look beyond this hotel the next time... More 

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Winchester, Kentucky
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Just got back from visiting Frankfurt and the Christmas Market. The hotel was very clean and the staff was helpful. The room was also nice and clean. The Club Lounge for SPG members is probably one of the best in the SPG family. Full service and the staff is great. The only thing I didn't like was the fact they... More 

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Montreal, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Great hotel and location with spacious bathroom within American sized room - although I was disappointed hotel does not provide Westin's famed "Heavenly Bed." Mini bar charges were "hotel" reasonable, however a very small cup of coffee in lobby was 4.50 euros; quite pricey. Breakfast buffet was also very expensive, at 33 euros; about $41.00 U.S. Wi-fi was pricey; 16... More 

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GMWestin F, Manager at The Westin Grand Frankfurt, responded to this review

Dear Howdy55, Thank you very much for your feedback regarding your recent stay at our hotel. I regret that we did not fulfill your expectations and your remarks are being taken up. It might be interesting for you that Wi-Fi is free of charge at our lobby area and restaurant as well in the room - as an amenity choice... More 

Lichfield
Top Contributor
132 reviews 132 reviews
40 hotel reviews
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here to visit the Christmas Market. In the lead up I started to become worried as I was reading reports on TA and had booked blindly....so on arrival my expectation was lower than usually it might be. At check in there was no record of my SPG account despite me having emailed confirmation, so I had to wait... More 

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GMWestin F, Manager at The Westin Grand Frankfurt, responded to this review

Dear Vic100Lichfield, Thank you for taking the time to post your review. I wish you had asked to speak to me during your stay so that we could have discussed your issues together. I regret that we did not make you and your family more comfortable. Our standards are of course much higher normally. If you like, please contact me... More 

Senior Contributor
31 reviews 31 reviews
31 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here for two nights,and had a good time.First I got a room that was left in a strange way by the cleaning staff,and had a bad smell.When I told the front desk I got a new room. The room was nice,I expected it to be better from looking at photos,but the bed was good and the bathroom was clean... More 

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GMWestin F, Manager at The Westin Grand Frankfurt, responded to this review

Dear Cirkeline74, Thank you very much for summarizing your experiences for us and letting us know how we scored in your opinion. We truly appreciate your excellent remarks on the Heavenly Bed, the Heavenly Shower, the Westin Executive Club, the food and especially on the staff. I hope you had a safe journey home and that you will give us... More 

Tucson, Arizona
Top Contributor
68 reviews 68 reviews
24 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed here several times primarily for its central location to the town. Close to the U-Bahn(KonstablerWache) and walking distance to the main shopping center Zeil. Plenty of restaurants in the area, grocery store, etc. One of the nicest of the Westin chain in Europe. Staff was great and helpful.

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GMWestin F, Manager at The Westin Grand Frankfurt, responded to this review

Dear B0bAZ, Thank you for staying with us and evaluating your stay in such a positive way. It makes us very happy that you are pleased with our services, and that you enjoyed your stay with. We look forward to welcome you back on your next trip to Frankfurt! Best regards Sandro Bohrmann General Manager More 

Brasilia, DF
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel. We spent only 2 nights there and the rooms are very comfortable. Free wi-fi only at the lobby. Location was good and there are some streets you can walk around. There is a subway station close to the hotel. I would stay there again. No complaints!

Was this review helpful? Yes
GMWestin F, Manager at The Westin Grand Frankfurt, responded to this review

Dear Joao R, thank you for leaving the Westin Grand Frankfurt with such great comments! And thank you so much for recommending our hotel. It might be interesting for you that Wi-Fi is free of charge at our lobby area and restaurant as well in the room - as an amenity choice - for Gold card holders of our frequent... More 

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Additional Information about The Westin Grand Frankfurt

Address: Konrad Adenauer Strasse 7, 60313 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Innenstadt
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Grand Frankfurt 5*
Number of rooms: 371
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Also Known As:
The Westin Grand Frankfurt Hotel Frankfurt
Westin Grand Frankfurt
Westin Frankfurt
Frankfurt Westin
Hotel Style:
#3 Spa Hotel in Frankfurt
#7 Romantic Hotel in Frankfurt
#9 Business Hotel in Frankfurt
#9 Luxury Hotel in Frankfurt
#13 Family Hotel in Frankfurt

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