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All 262 Frankfurt hotels

The Westin Grand Frankfurt

5.0 of 5 Hotel   |   Konrad Adenauer Strasse 7, 60313 Frankfurt, Hesse, Germany (Innenstadt)
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Ranked #13 of 262 Hotels in Frankfurt
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed today
Robesi London, United Kingdom
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793 reviews from our community

Traveler rating
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    259
    95
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
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English first
London, United Kingdom
Senior Contributor
38 reviews 38 reviews
37 hotel reviews
156 helpful votes 156 helpful votes
4 of 5 stars Reviewed today NEW

I have been staying at the Westin Grand for Frankfurt Business Trips since 1996 and this is the first time I have stayed since my last review in October 2013. It’s very conveniently located, being a 3 minute walk to Konstablerwache U Bahn Station and the Zeil and a 20 minute pleasant walk to the financial district. The hotel’s lobby... More

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London, United Kingdom
Top Contributor
232 reviews 232 reviews
74 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

So cons first - there aren't many. The rooms are nice sized but the beds are only queens and not kings. Not relevant for a business trip but an unnecessary scrimp if you are a couple. And the wifi is stupidly priced for poor service. Really EUR 16 per day? This get my goat. If these issues are fixed I... More

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Mexico City, Mexico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I had a really good experience at the westin in frankfurt. The hotel is in top condition and no matter what time of the days it is there is always someone to help you. Everyone speaks english which was great and I want to thank specially Ismail Awan (night manager) for all the assistance and great service. I will recommend... More

Was this review helpful? Yes 1
GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear grupoking, Thank you for your lovely comment about your stay at The Westin Grand Frankfurt and especially for your great compliment for our associate Ismail Awan. This certainly gives all of us a new air of motivation and which makes us very proud. We look forward to welcoming you soon again at The Westin Grand Frankfurt. Greetings to Mexico,... More

London, United Kingdom
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Booked two nights here for a City break in Frankfurt. The location is perfect as it is a 2 minute walk from Konstablerwasche metro station with a 20 minute direct link in to Frankfurt airport (terminal 1 - FYI give yourself another 15 mins to get to Terminal 2 on the skytrain). The rooms were incredibly comfortable, immaculately clean and... More

Was this review helpful? Yes 1
GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear PaulT, WOW - what an amazing compliment! Of course, I immediately shared it with the entire team and especially with our associates in the Westin Executive Club. This definitely made their day and will keep a smile on their faces! Nowadays travellers all over the world have such a huge choice of beautiful properties where to stay at and... More

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

It has really good location. Just at the beginning/corner of the Zeil, main shopping street of Frankfurt. Breakfast is fine. But customer relation should be improved. Rooms also should be renovated. Internet connection fee in the rooms is high.

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GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear ErtugrulA, Thank you very much for staying with us and for letting us know your impressions. Our hotel is indeed very conveniently located with not only the Frankfurt shopping area but also all major sightseeings are in walking distance as well as the underground station with a direct train to the airport is next to the hotel. I may... More

San Francisco, California
Contributor
16 reviews 16 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is a really outstanding business hotel. Half a block from Konstablerwache station, meaning it's about 20 min by train from the airport, and right smack in the middle of the central shopping district. The staff is very friendly and helpful, the rooms are lovely and comfortable, and the food is excellent. (Buffet breakfast is extremely expensive but totally worth... More

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GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear Crankin79, We are more than pleased to hear that you enjoyed the time spent with us and that especially our service level convinced you. Certainly we also took note about the one point – please be assured that we take special care when allocating the rooms to avoid such situation. We hope to see you soon again at The... More

San Francisco, California
Top Contributor
113 reviews 113 reviews
22 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff is very efficient and service oriented. Rooms are very comfortable and the price is a good value. The Club for SPG Platinum members is well stocked with a variety of foods and drinks for both breakfast and evening appetizers.

Was this review helpful? Yes 3
GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear WandaG_9, Thank you for having taken a moment to summarize your Westin impressions and for sharing it with us and the Tripadvisor community. We love being your host and look forward to welcoming you soon again! With best regards, Sandro Bohrmann General Manager The Westin Grand Frankfurt More

London, United Kingdom
Top Contributor
343 reviews 343 reviews
107 hotel reviews
167 helpful votes 167 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my first stay so far this year in this hotel, having stayed here many times before when the hotel had different names. I loved the atmosphere, the huge reception and lobby area, the two beautiful old timer Mercedes cars placed as a mini exhibition. Service was fantastic. I especially liked the lounge for the Gold and Platinum Starwood... More

Was this review helpful? Yes 1
GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear Valux01, First of all, I would like to thank you very much for your patronage over many years. We are very pleased to read your positive evaluation and thank for your high recommendation of our hotel. Service culture and guest satisfaction are our highest airms and we are glad to read that you enjoyed the hotel atmosphere and our... More

US, NEw York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent location..nicely decorated lounge on the first floor. Swimming pool on 6th floor a decent size. We ve been upgraded to suite..nice touch. .great jacuzzi tub. The whole suite is very clean. Staff is very pleasant. Lounge for spg preferred is nice with small snack throughout the day.

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GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear "Zoechka", You brought a big smile on our faces and we are all delighted by your positive feedback. We would like to thank you for yommenting your impessions on Tripadvisor, as it might help many travellers to make their decision! We will be happy to welcoming you back on your next visit to beautiful Frankfurt. Sending you warm regards,... More

Frankfurt, Germany
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have know this hotel for the better part of 25 years now and have gne through all the stages of change. Living in Frankfurt we don't need it as a hotel, but mor as a location to go with friend. The main main reason for going there is the bar and it's bar chef Fathid. We have been to... More

Was this review helpful? Yes 2
GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear Christian B, A big thank for your patronage over many years of our hotel and especially of our Bar. We are delighted to receive your compliments for our barchef Fatih who is doing an excellent job. This is a great motivation for him and for the entire team. May we also recommend our After work party Thursday@GrandSeven - taking... More

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Additional Information about The Westin Grand Frankfurt

Address: Konrad Adenauer Strasse 7, 60313 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Innenstadt
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Westin Grand Frankfurt 5*
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Also Known As:
The Westin Grand Frankfurt Hotel Frankfurt
Westin Grand Frankfurt
Westin Frankfurt
Frankfurt Westin

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