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All 266 Frankfurt hotels

The Westin Grand Frankfurt

5.0 of 5 Hotel   |   Konrad Adenauer Strasse 7, 60313 Frankfurt, Hesse, Germany (Innenstadt)
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The Westin Grand Frankfurt
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Ranked #13 of 266 Hotels in Frankfurt
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
cillierabbit San Francisco, California
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884 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco, California
Top Contributor
69 reviews 69 reviews
69 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Having stayed in Frankfurt a few times, this to me is the most convenient location. You're within walking distance (maybe 15 -20 minutes) of the main business area, close to public transportation, and right next to the main shopping areas. The Westin is a boring, cookie-cutter hotel, but it's not like Frankfurt is teeming with cool/trendy boutique options. It's comfortable... More 

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Lynnwood, Washington
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We all know and love Westin properties. As I have mentioned in another review Westin is one of the most reliable hotel chains to book and know your room will look exactly like the last ten Westin locations you've been in (with some size variance depending on city)! I love this location and this hotel specifically. The breakfast is FANTASTIC,... More 

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London
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I know - on my high horse - but staying three nights costs 57 euros to download the Times to read in bed. WESTIN listen, this is Jurassic Park, it is also extortion. Charge more for the room and do free wifi or you will have your own Ryanair moment

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Ewa Beach, Hawaii
Top Contributor
206 reviews 206 reviews
178 hotel reviews
417 helpful votes 417 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed just one night as part of a large group. Long walk to some rooms down long, serpentine hallways, but the rooms were clean, the beds comfortable, the baths pleasant and well-stocked, and the front desk staff friendly and efficient. I did not sample any of the dining or amenities, but they appeared to be equally as tasteful.

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GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear Boeing767, Thank you for taking the time to share your experience with us. We are pleased that you enjoyed your stay and are grateful for your compliments of our front office service. Looking forward to welcoming you soon again. Best regards, Sandro Bohrmann General Manager The Westin Grand Frankfurt More 

Pennsylvania
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Loved staying there. My room was big and very clean. Housekeeping cleaning stuff was always polite. Loved it to come every morning in the Westin Executive Lounge and beeing served by the nice spanisch lady Ana. It was like coming in her own livingroom. They served always excellent food and breakfast. Also good job from the little Guy Gala who... More 

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GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear Kaylee K, As you may imagine your compliments are a true delight for all of us. Of course, this is creating a great motivation to give for Ana at the Westin Executive Club and Mr. Gala, our Doorman. They are really an asset for our hotel and are committed to bring the feeling of home coming alive. I hope... More 

Israel
Contributor
17 reviews 17 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed for 2 nights during Exhibition. Hotel location is very good ! Near Zeil Shopping Street (few steps away from the street), Very close to S and U station. We received a high level of service from the hotel staff, Especially from Elif Demirci and Nathalie Kirscht. They Provide us assistance in all, quickly and immediately - Such... More 

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GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear Omri84, Let me thank you four your most valuable review and for sharing such a great compliment. This is very motivating for Elif and Nathalie and of course for the entire team. It is wonderful to see you enjoyed your time with us and also appreciated our chinese restaurant SanSan. Hoping to see you again soon. Best regards, Sandro... More 

Frankfurt, Germany
1 review
3 of 5 stars Reviewed 1 week ago

Asked for an adaptor to connect my 110v computer (US) to the european plug. They had me give a 20 Euro deposit!!! What next??? The adaptor is worth 2 euro at most. Next time if I need an extra towel will I have to give a 50 Euro deposit?? If I need a hairdryer do I need to give a... More 

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GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear John D, Thank you for your valuable feedback which we take very serious and will certainly take note of it. We are very sorry thatyou felt disappointed about the adapter practise. Unfortunately, experiences have shown that we had to take this procedure. We hope very much for your understanding. With best regards, Sandro Bohrmann General Manager More 

Senior Contributor
49 reviews 49 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Located in the heart of Frankfurts busiest shopping area it is also a short walk to the old town of Frankfurt and Sachsenhausen... comfortable rooms and a very clean environment. The restaurants in the hotel make it easy to stay when the weather outside is inclement.

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GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear HenryMark1, Thank you for writing this positive review. It is always nice to hear that our guests enjoyed their stay. Even with this cold weather, you had a Grand experience at our hotel! Did you try some sushis at the Japanese restaurant or maybe some dim sums at the Chinese SanSan? Looking forward to welcoming you soon again. Best... More 

Sydney, Australia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Good rooms, good staff, good food, good location. The hotel has a business/professional feel about it. Location wise, it is an easy 4 stops on the Underground to the Messe. The main shopping mall and historic Domer are within easy walking distance. The breakfast buffet was extensive (with healthy options), and both the Chinese restaurant and bar food was excellent... More 

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GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear Colin B, Thank you for your recommendation of our hotel for good service and good product. Happy to read that you enjoyed our restaurants, from the breakfast to Chinese restaurant SanSan and the GrandSeven bar. Hope to welcome come you soon again. Best regards, Sandro Bohrmann General Manager More 

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stay at the Wetin every year for the paperworld fair. I love the hotel. Unfortunetly this time my stay was a little less good because they gave me the last room in the corridor and they have elevators in the middle of the hotel only !! So i had to walk a mile and back everytime i wanted to... More 

Was this review helpful? Yes 2
GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear RaffiA961, Thank you for sharing your thoughts. We have taken note of your point regarding free internet in the room. In fact, we are offering a number of possibilities where internet is included, such as in Grand Deluxe room categories and above. Please do contact us when booking next time so that we may find a suitable room arrangement... More 

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Additional Information about The Westin Grand Frankfurt

Address: Konrad Adenauer Strasse 7, 60313 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Innenstadt
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Grand Frankfurt 5*
Number of rooms: 371
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Also Known As:
The Westin Grand Frankfurt Hotel Frankfurt
Westin Grand Frankfurt
Westin Frankfurt
Frankfurt Westin
Hotel Style:
#4 Spa Hotel in Frankfurt
#9 Romantic Hotel in Frankfurt
#10 Luxury Hotel in Frankfurt
#12 Business Hotel in Frankfurt
#14 Family Hotel in Frankfurt

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