We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin Grand Frankfurt

#13 of 265 Hotels in Frankfurt
Certificate of Excellence
Konrad Adenauer Strasse 7, 60313 Frankfurt, Hesse, Germany
Hotel amenities
The Westin Grand Frankfurt
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Ranked #13 of 265 Hotels in Frankfurt
Certificate of Excellence 2014
A recent review
Share an Experience

902 reviews from our community

Traveler rating
    449
    302
    109
    31
    11
See reviews for
78
246
130
396
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (902)
  • Mar-May only
    (201)
  • Jun-Aug only
    (220)
  • Sep-Nov only
    (247)
  • Dec-Feb only
    (234)
All months
Sydney
Contributor
20 reviews 20 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for 3 nights in March 2015 during an Exhibition in Frankfurt. I have stayed in Frankfurt previously at 4 different hotels. This by far was the best due to its comfort, cleanliness, position and great breakfast.

Was this review helpful? Yes 1
New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stay at a Starwood property almost every week for work throughout the US and often abroad, and the team at the Westin Grand Frankfurt is top notch. My wife and I were vacationing for five nights at the property in March and were extremely impressed. Rahimi kindly brought up our luggage, helped valet our car and even delivered room... More 

Was this review helpful? Yes
Guildford, United Kingdom
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked last minute and got a good deal. The staff were excellent; really helpful and polite (sterilising baby bottles whenever we needed the etc). The pool was nice. Parking very convenient and I suspect a similar cost to the public multi-storey in the same building - watch out, parking on the street is free on Sundays but not Saturdays... More 

Was this review helpful? Yes
GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear Thomas J, Thank you very much for your valuable review.We are happy to read that you enjoyed your stay with us. Sorry to hear that you did not try our hotel parking or the nearby large city parking. You're right, "werktags" means Monday to Saturday. Wifi in the room is free in our higher room categories, such as the... More 

Avezzano, Italy
Top Contributor
66 reviews 66 reviews
19 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

I was here for a working week end, i have chosen it due to the place and the characteristics, also because its belong to the starwood world. So, great idea! fantastic experience, excellent accommodation, large room, and perfect service. Great pool and sauna. Nothing better to expect! Nearby the hotel you also can find whatsoever restaurant, shopping or services you... More 

Was this review helpful? Yes
GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear ConAnticoGusto, Wow, thank you for leaving the Westin Grand Frankfurt with such great comments! And thank you so much for recommending our hotel. It was a great pleasure for us to host you and I am happy to see that you enjoyed your stay. We would be happy to see you soon again – be welcome. Kind regards Sandro... More 

Chicago, Illinois
Contributor
17 reviews 17 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here in December of 2014. It was during teh Christmas season and I wanted to be close to the Christmas Market. This is an old hotel, but well maintained. It is Westin, which means it is clean, organized, and well run. The staff are very professional and the rooms are comfortable. The A/C system in the room worked... More 

Was this review helpful? Yes
GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear Bami1964, A big thank you for your compliments and your honests words! It makes us very happy that you are pleased with our services, and that you enjoyed your stay with. As you mentioned, our city center location is very convenient for shopping and all major sightseeings, as well as the subway station are around the corner. We look... More 

Philadelphia, Pennsylvania, United States
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a superb hotel all around. The location is ideal for everything in Frankfurt as well as if you need access to the train or airport. The staff is extraordinary. They pre booked orchestra tickets before my arrival with no fee. In the US this would have cost a fortune. They were knowledgable, pleasant and probably some of the... More 

Was this review helpful? Yes
GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear thomasjmcginnis1, Wow, thank you for leaving the Westin Grand Frankfurt with such great comments! It makes us very happy that you are pleased with our services, and that you enjoyed your stay with. Looking forward to welcoming you soon again. Be welcome! Sandro Bohrmann General Manager More 

Doha, Qatar
Senior Contributor
45 reviews 45 reviews
37 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is situated at the corner of the zeil street , main shopping street in Frankfurt, few steps from the subway station, 20 minutes walk to the main railway station . Best deal in this hotel , I think ,is to book in the executive club rooms with full access to the club lounge where you can have the... More 

Was this review helpful? Yes
GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear Hexa 67, Wow, what a great recommendation - Thank you so much for your amazing compliments which of course are very motivating for all of us. We are very proud of our team and convinced that travellers and guests do notice the passion of being a host and an entertainer. The Westin Executive Club is indeed the perfect place... More 

Taipei, Taiwan
Contributor
15 reviews 15 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

For the past 2 months, I've been on the road for more than 70% of the time. Generally there are a few key things I use to evaluate a hotel - 1) service, 2) location, 3) bathroom and 4) the cleanness and comfort of the bed. Here's why I gave a 5-star rating to the Grand Westin in Frankfurt: 1)... More 

Was this review helpful? Yes 1
GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear Suki C, Thank you so much for your wonderful comments and recommendation. It was a pleasure for me to give your compliments to Katarina at the Front desk. It is great to hear that our efforts to be an excellent host are appreciated. Thanks for this great motivation. We look forward very much to your next visit. Be well,... More 

San Francisco, California
Top Contributor
70 reviews 70 reviews
70 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Having stayed in Frankfurt a few times, this to me is the most convenient location. You're within walking distance (maybe 15 -20 minutes) of the main business area, close to public transportation, and right next to the main shopping areas. The Westin is a boring, cookie-cutter hotel, but it's not like Frankfurt is teeming with cool/trendy boutique options. It's comfortable... More 

Was this review helpful? Yes
GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear Cillierabbit, I am really pleased to read your review - a big thank you for taking the time to share your experience with the Tripadvisor platform. Also your compliments for the SanSan chinese restaurant will motivate the restaurant team. Looking forward to welcoming you soon again at the Westin Grand Frankfurt, With best regards, Sandro Bohrmann General Manager More 

Lynnwood, Washington
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We all know and love Westin properties. As I have mentioned in another review Westin is one of the most reliable hotel chains to book and know your room will look exactly like the last ten Westin locations you've been in (with some size variance depending on city)! I love this location and this hotel specifically. The breakfast is FANTASTIC,... More 

Was this review helpful? Yes 1
GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear Heather S, Your fantastic compliments are a true delight for the entire team of the Westin Grand Frankfurt. They are indeed a superb team and committed to be their best. A big thank-you for your empowering and motivating words. Thank you for your patronage of Westin Hotels and looking forward to welcoming you soon again. Best regards, Sandro Bohrmann... More 

Questions? Get answers from hotel staff and past guests. Ask a question

1,017 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (243)
Viewed
Hotel & grounds (42)
Viewed
Room/suite (60)
Viewed
Bathroom (22)
Viewed
Pool/beach area (7)
Viewed
Dining (32)
Viewed
Business center/function rooms (9)
Viewed
View from room (1)
Viewed
Other (70)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (753)
Viewed
Amenities (53)
Viewed
Classic Double Room (69)
Viewed
Duplex Suite (110)
Viewed
Executive Club Room (69)
Viewed
Grand Deluxe Room (69)
Viewed
Grand Suite (122)
Viewed
Junior Suite (106)
Viewed
Restaurants and Bars (87)
Viewed
The Hotel (68)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Dining (1)
Viewed
Room/suite (6)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (2)
Viewed
View from room (1)
Viewed
Hotel & grounds (2)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question