The Westin Grand Frankfurt (Germany) - Hotel Reviews

Address: Konrad Adenauer Strasse 7, 60313 Frankfurt, Hesse, Germany

Region: Germany > Hesse > Frankfurt > Innenstadt

Amenities:

Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#6 Family Hotels in Frankfurt

#7 Luxury Hotels in Frankfurt

#8 Business Hotels in Frankfurt

Price Range: $$

Hotel Class:5 star (5*)

Official Description (provided by the hotel):: Luxurious & newly designed hotel in the heart of Frankfurtâ€™s most known shopping streets - The five-star hotel, located directly in Frankfurt's city center, was extensively renovated in 2007. Flat screen tv, Nespresso coffee machine, Heavenly Bed and Shower are the standard equipment of each guest room. In 2007 the complete hotel was remodeled and presents itself now in a modern and luxurious style. ... more less

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Also Known As:: The Westin Grand Frankfurt Hotel; The Westin Grand Frankfurt Hotel Frankfurt; Westin Grand Frankfurt; Westin Frankfurt; Frankfurt Westin

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594 reviews from our community

See which rooms travelers prefer - 54 traveler tips

David R

Here

Contributor

11 reviews

5 hotel reviews

Reviews in 8 cities

4 helpful votes

“Brunch with drawbacks”

Reviewed June 16, 2013 NEW

This is just a review of the brunch offered on sundays. I have been here on several occasions for brunch on Sunday. First let me say the service is excellent with the waiting staff very attentive and accommodating. A good selection of drinks both with and without alcohol. The quality and choice of food though has unfortunately dropped severely over... More

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A4turbo21

Shanghai, China

Senior Contributor

30 reviews

18 hotel reviews

Reviews in 15 cities

8 helpful votes

“We loved it! A+”

Reviewed June 9, 2013

Stayed here 2 times in one week. great Location, right in the middle of everything. Zeil shopping street a block away that has all stores, restaurants, MC's, Starbucks, Subway station...totally convenient! The first 2 nights they didn't give me an upgrade although I was an SPG Gold, but the second time I checked in for 1 night they gave me... More

See 2 more reviews by A4turbo21 for Frankfurt

Dear “A4turbo21” What a great summary of your stay at the Westin Grand Frankfurt and here is our big thank you for sharing your high recommendation for us and with Tripadvisor. Our hotel is a very convenient location – and we do our best to comfort travelers much as possible during their stay. Your compliments are a great motivation for... More

Steve D

Sidney, Canada

35 reviews

7 hotel reviews

Reviews in 10 cities

7 helpful votes

“Great hotel!”

Reviewed June 6, 2013

This is a great hotel with well appointed rooms and all the services. I particularly liked the fitness centre and Starwood lounge. The hotel is well located near the main shopping street without being right on it. I did feel the access to WiFi was challenging although there were six terminals in the lobby for a free hour's use.. I... More

See 3 more reviews by Steve D for Frankfurt

Dear Steve D, This is a fantastic compliment – what else can I say than a big THANK YOU for your amazingly kind and empowering words. This will certainly create new motivation for the entire team. It makes us very happy that you enjoyed a perfect service: Your opinion counts for us a lot and is highly motivating for the... More

Lechiffre1

Geneva, Switzerland

Top Contributor

172 reviews

72 hotel reviews

Reviews in 56 cities

160 helpful votes

“Very fine hotel. Well located”

Reviewed June 3, 2013

This was my 4th visit to this hotel and it met all my requirements. I was very pleased at the level of service it is one of the better westins I have stayed at. There was a very spacios feel to the room and it was very clean. The hotel is close to everything and you could not ask for... More

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See 6 more reviews by Lechiffre1 for Frankfurt

Dear "Lechiffre1", A big thank you for this highly motivating compliment, which we will share with the entire team. Looking forward to welcoming you soon again! All the best from Frankfurt, Heiko Buchta General Manager More

Shanij60

Tel Aviv, Israel

112 reviews

17 hotel reviews

Reviews in 24 cities

23 helpful votes

“Very poor sleep quality!!”

Reviewed May 31, 2013

I come this hotel very often and every time I had a very good experience. Not this time... Yesterday ,at 21:00 hrs ,while trying to sleep after a hard day ,I (and other members of my group) heard a strong noise coming from the room ceiling. After complaining about it to the hotel reception I realized that the noise was... More

See 5 more reviews by Shanij60 for Frankfurt

Shanij60 has 1 more review of The Westin Grand Frankfurt

“All very good: Location ,Rooms ,Service and Breakfast!”

Reviewed April 3, 2012

Dear Shanij60, We would like to thank you for your constructive feedback and of course for having taken the time to share your experience with us. We appreciate it a lot, as it is the perfect chance to really listen to our guests needs and to constantly improve our product. First of all, we sincerely apologize for the inconveniences caused... More

Bill H

San Francisco, California

1 review

“Great Hotel”

Reviewed May 28, 2013

I work for an airline based in Chicago, not Houston and think that this is one of the best hotels we stay in! Great location, Heavenly Beds, well appointed rooms and bathroom. After leaving the Marriott, I thought there couldn't be anything better. I was wrong! I only hope this is not a temporary visit!

Dear Bill H, What a great summary of your stay at the Westin Grand Frankfurt and here is our big thank you for sharing your high recommendation for us and with Tripadvisor. Looking forward to welcoming you reguarly, with best regards, Heiko Buchta General Manager The Westin Grand Frankfurt More

CynReese

Charlotte, North Carolina

22 reviews

5 helpful votes

“Luxury in the heart of Frankfurt”

Reviewed May 23, 2013 via mobile

We were so happy to check in. We had stayed at some great hotels however there was a comfort staying back at the Westin. We knew just what to expect and it felt a little like home. The staff was very friendly and knew us by name. They gave us lots of great recommendations for dinner. We also had air... More

Dear “Cyn Reese”. What a delight reading your impressions of your stay. Thank you for making us happy and of course for having taken a moment of your time to reflect on your experiences. A big thank you for this highly motivating compliment, which we will share with the entire team. Looking forward to welcoming you soon again! All the... More

CukGorazd

Sezana, Slovenia

“Staying for 3 nights - IFFA 2013”

Reviewed May 19, 2013

I was at this hotel a week ago. After 3 years I've booked this hotel. It was much worse then time ago. One morning one of the lifts was not working, The fan in the room was nearly not possible to use it. I was damaged...nearly destroyed. A variety of food was served for breakfats, but the taste of food... More

Dear CukGoruzd, We would like to thank you for your constructive feedback and of course for having taken the time to share your experience with us. We appreciate it a lot, as it is the perfect chance to really listen to our guests needs and to constantly improve our product. First of all, we sincerely apologize for the inconveniences caused... More

Kay S

Alexandria, Egypt

3 helpful votes

“the good and the bad”

Reviewed May 16, 2013

Stayed in this hotel for one week... my review: Positive: 1. Barman Fethi is a jewel. very friendly and knows his job extremely well, where he does amazing cocktails 2. The bed is comfortable, hard to wake up from it 3. The location is top notch for that city, walking distance to all the city has to offer. 4- food... More

Was this review helpful? Yes 3

Dear Kay S, First of all I would like to thank you for having taken a moment of your time to share your feedback and impressions with us. Please accept my sincere appologies on behalf of the entire team for not having met all your expectations. Sadly I have to agree with you, that nowadays two phones left behind in... More

WaveDave09

Los Angeles, California

1 helpful vote

“Good start to our Europe Vacation”

Reviewed May 7, 2013

Just checked in to the Westin and the staff was very helpful and welcoming. Just in a classic room on the second floor and the room is pretty spacious and clean. The bed and shower are really nice after a long 12 hours of traveling from Los Angeles. There's no view in from the window except the side of other... More

Dear WaveDave09, Let me thank you for the positive words you found to give us and Tripadvisor travellers an idea of how you felt as a guest with us! We appreciate your feedback a lot. Our hotel is a very convenient location – and we do our best to comfort travelers much as possible during their stay. Regarding breakfast we... More

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The Westin Grand Frankfurt Hotel

The Westin Grand Frankfurt

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