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The Westin Grand Frankfurt

5.0 of 5 Konrad Adenauer Strasse 7, 60313 Frankfurt, Hesse, Germany
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Certificate of Excellence 2014
The Westin Grand Frankfurt
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The Westin Grand Frankfurt
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815 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Winnipeg, Canada
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I highly recommend The Westin Grand Frankfurt! I have stayed here twice for business now & I definitely will be back. The staff is very accommodating, helpful, courteous & friendly. I have nothing but good things to say about every hotel staff member I encountered. The hotel also offers all the amenities you could possibly want or need. The entire... More

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Melbourne, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Westin is in a great spot. Just around the corner from a huge mall full of shops, cafes, restaurants, bars and many attractions. Rooms are clean and large. Bathroom big enough and every clean. A wonderful place to stay.

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brazil
Top Contributor
134 reviews 134 reviews
42 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is great, breakfast very good, and the location is perfect, very close to many restaurants and shopping area. Rooms are not huge, but well furnished, service was very good. I would definately stay there again if one day will be back to frankfurt.

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Amman, Jordan
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

As expected, the hotel is real grand one, great, clean and fresh. Very helpful employees, great food and service at breakfast and brunch. But if you care about your weight...then you have to make sure that a scale in working order in your room. Hasteling getting one would take the whole day... All other services in the hotel are great...I... More

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Noordwijk, The Netherlands
Top Contributor
61 reviews 61 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed a number of times for business purposes in Frankfurt. Located right in the city centre close to the shopping area and an easy walk to the Opernturm and Bleichstrasse. The hotel meets expectations I have from a Westin at this location. Very friendly and professional staff, comfortable rooms, well equipped gym and nice swimming pool. Is it mind blowing,... More

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GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear ChrisHaenen, This is a fantastic compliment – what else can I say than a big THANK YOU for your amazingly kind and empowering words. This will certainly create new motivation for the entire team. It makes us very happy that you enjoyed a perfect service and that we met your expectations: Your opinion counts for us a lot and... More

London, United Kingdom
Top Contributor
75 reviews 75 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed three nights recently on a business trip. It’s a few years since I last stayed in this hotel, but the service standards don’t seem to have changed - top marks all round (reception, restaurant staff, cleanliness, bar, food, etc). Very comfortable room, though at the prices this hotel charges I was disappointed to have an over-the-bath shower rather than... More

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GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear mcr14, First of all, we would like to thank you for staying with us and for taking the time to share your impressions. We are very pleased to read your nice compliments about our service standard and product quality. With regard to your concern about prices which are in line with our competitors, may we point out our various... More

Sao Paulo, SP
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel, convenient location. Let me check-out until 2pm for 25 euros. Internet at the lobby is free or 16 euros per day in a room. Clean and friendly hotel. I arrived on Friday and the square next to the hotel there was an Octoberfest with thousand of people drinking and eating- even though it was only 2 minutes walk... More

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GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear Alex B, Thank you very much for your positive evaluation and fantastic recommendation. I am glad you had a good time. Indeed, we are located in the busy city center with lots of entertainment and shopping possibilites during the week.Sunday is more or less the time for sightseeings and trips to the surroundings of Frankfurt, such as the nearby... More

Toronto, Canada
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

“Not bad” The Westin Grand Frankfurt is OK. A normal size room with a desk and one armchair, plasma TV, lots of hangers, perfect bed, robe, slippers, bathroom with a tub and RAIN SHOWER etc. But is it EVER expensive! More than Imperial in Vienna (my favourite hotel after Riu Bahamas). I paid 408 EUR (about $600) per night and... More

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GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear Robert155, Thank you for sharing your thoughts and impressions with us which help us in focusing on special wishes and needs of our guests. We hope to have the opportunity to welcome you next time outside of the bookfair period. Indeed, the bookfair time is one of the highest seasons of the year in Frankfurt. You may have noticed... More

Senior Contributor
25 reviews 25 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel- comfortable rooms and nice facilities to relax on while on a business trip. Nice pool too and the hotels location is very convenient on a Nice pedestrian shopping street and very easy access to the train station. The hotel's staff were very polite and professional. I would definitely recommend it

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GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear ErshB, Thank you very much for summarizing your experiences for us and thank you so much for recommending our hotel and especially my team. We set great value on top customer service because not even the best location makes a hotel stay unique if there is no premium service available. We would be happy to include you in our... More

Columbus, Ohio
Contributor
12 reviews 12 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you're in Frankfurt, and you'd like to stay some place that's classy, well kept, staffed with helpful people and great service - then this is the place for you. They have a fantastic property that is very well kept, and has an elegant beauty. The staff is very attentive, and tries to please you in every interaction. The rooms... More

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GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear Aaron A, Wow, thank you for leaving the Westin Grand Frankfurt with such great comments! And thank you so much for recommending our hotel and especially my team. It was a great pleasure for us to host you and I am happy to see that you enjoyed your stay. We would be happy to see you soon again –... More

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Additional Information about The Westin Grand Frankfurt

Address: Konrad Adenauer Strasse 7, 60313 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Innenstadt
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Westin Grand Frankfurt 5*
Number of rooms: 371
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Also Known As:
The Westin Grand Frankfurt Hotel Frankfurt
Westin Grand Frankfurt
Westin Frankfurt
Frankfurt Westin

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