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The Westin Grand Frankfurt

5.0 of 5 Konrad Adenauer Strasse 7, 60313 Frankfurt, Hesse, Germany
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The Westin Grand Frankfurt
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The Westin Grand Frankfurt
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830 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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  • Korean first
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Jerusalem, Israel
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I usually do not choose "5 star" hotels when on business trips because they tend to nickel and dime you for everything you do vs. 4 star which you usually get everything you need included in the price. This time around I found a great deal for the hotel via one of the websites and decided to take it. I... More

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Karachi, Pakistan
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is very centrally located about 2 blocks from the Zeil shopping street. It is just a 15 minute walk from the old town. The breakfast spread was very good which you would expect from a Westin Grand Hotel. One dissapointment was that room internet was not free, which in these days is generaaly without charge. The lobby internet... More

Was this review helpful? Yes 1
GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear Moledina, I would like to thank you for your constructive feedback and of course for having taken the time to share your opinion iwht us and Tripadvisor. We appreciate this a lot, as it is a perfect chance to listen to our guests needs and to constantly improve our services. Regarding the internet charge in the guest room, so... More

Hong Kong, China
Contributor
14 reviews 14 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A solid business hotel conveniently located nearby the shopping district in central Frankfurt and a 10 euro cab ride from the train station. If you're based in Asia and need a good fix of brand shopping this is the place to stay. Heard the hotel Chinese restaurant is good but have yet to try.

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GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear RD, Thank you for your positive evaluation and high recommendations in regards to excellent location and shopping facilities. You definitely should try our chinese restaurant SanSan which has been awarded by different culinary magazines. Hoping to welcome you soon again at The Westin Grand Frankfurt. With best regards, Sandro Bohrmann General Manager The Westin Grand Frankfurt More

Surrey, BC Canada
Contributor
16 reviews 16 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Recently stayed in Frankfurt @ the Westin Grand and was delighted with the location. 50 meters from the main down-town Pedway which seemed to stretch for a few few several hundred meters. Fantastic shopping just minutes away. Rooms were great, bar/lounge was great and the Club Lounge was fantastic also. Hotel also had a couple of great restaurants. Probably the... More

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GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear "drew-the-shoe", I am delighted to read your rating "this hotel is a must". Thank you for taking the time to share your impressions with us and Tripadvisor. Indeed our location is excellent for shopping and all major sightseeings which are all in walking distance. We are thankful for your compliments on our bar and restaurants facilities such as the... More

Cheshire UK
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is situated right in the centre of Frankfurt. I was there on a business conference and they managed it very well. All the staff were courteous and helpful. The food was also excellent. Highly recommended!

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GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear bobbyhill, Thank you very much for your evaluation being "a winner in every respect". I am delighted to read that you fully enjoyed the Westin Executive Club. Trust me there is nothing better for a passionate hotelier than a guest reminding a special treat and service and I am sure my team will be thankful for your motivating words... More

Denver
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Large but calm and elegant hotel, attractive and modern. Excellent staff, extremely comfortable and well equipped room. Superb bed. Stayed on a club floor and access to the well-appointed club provided a highly relaxing and appealing additional space with a delicious breakfast and bountiful snacks and beverages available throughout the day and evening. The location is excellent- a quick walk... More

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GMWestin F, Manager at The Westin Grand Frankfurt, responded to this review

Dear bobbyhilldenver, Wow, thank you for leaving the Westin Grand Frankfurt with such great comments! And thank you so much for recommending our hotel and especially my team. It was a great pleasure for us to host you and I am happy to see that you enjoyed your stay. We would be happy to see you soon again – be... More

New York City, New York
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First off - a big thank you to the property for recognizing my Gold status and accommodating a 9.30a check in! That was a big help after a long journey. All in all, it's a nice property with pretty good value. My bed was good, and I noticed that they seemed to be in the middle of a project of... More

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GMWestin F, Manager at The Westin Grand Frankfurt, responded to this review

Dear onthelanai, Thank you very much for staying at our hotel and sharing your feedback with us. We appreciate it a lot, as it is the perfect chance to really listen to our guests needs and to constantly improve our product. Your remark regarding the driving directions on our website are being taken up. We look forward to welcome you... More

london
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We got a lastminute deal for a great price last Saturday night. The hotel is very central and just a 2 minute walk from the Zeil. Room was lovely, we were offered an upgrade for extra 70 euros but we were happy with our double room and did not need breakfast the next morning as we were meeting friends, the... More

Was this review helpful? Yes 1
GMWestin F, Manager at The Westin Grand Frankfurt, responded to this review

Dear LondonLiane, That's the way you should feel with us - thank you very much for your positive feedback about your stay at our hotel. We are pleased to read that you are enjoying our Westin Heavenly Bed, the Westin Heavenly Shower and especially our service. We hope you had a safe journey home and that you will give us... More

Chicago, Illinois
Top Contributor
85 reviews 85 reviews
50 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel decor and cleanness is impecable. We had a junior suite with 1 1/2 bathrooms and separate living room. The hotel is centrally located, walking distance to shopping, restaurants, bars, and Römer.

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GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear Deniseworld, Many thanks from the entire team of the Westin Grand Frankfurt for giving us such a positive summary of your stay. Indeed, we are centrally located, shopping area and sightseeings all in walking distances and connection to the airport with a direct S-train. We will be happy to welcoming you back on your next visit to beautiful Frankfurt.... More

las Vegas, NV
Top Contributor
55 reviews 55 reviews
41 hotel reviews
81 helpful votes 81 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This Westin is far less than grand. It achieves "poor" merely because the executive club offerings on a Friday nite were tasty. In the "upgraded" room, the carpet of the room had stains, the toilet did not work properly--sometime it worked when I pushed the button and other times it did not. I reported it but it was not fixed.... More

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GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear "Traderprofit", Let me thank you for your constructive feedback and I hope you accept my sincere apologies for not having met your expectations and for the inconveniences caused to you. In order to make a proper follow-up of the technical side as well as with the associates involved, I would highly appreciate you to contact me directly which will... More

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Additional Information about The Westin Grand Frankfurt

Address: Konrad Adenauer Strasse 7, 60313 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Innenstadt
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Grand Frankfurt 5*
Number of rooms: 371
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Also Known As:
The Westin Grand Frankfurt Hotel Frankfurt
Westin Grand Frankfurt
Westin Frankfurt
Frankfurt Westin

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