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All 261 Frankfurt hotels

Mercure Hotel & Residenz Frankfurt Messe

4.0 of 5 Hotel   |   Voltastrasse 29, 60486 Frankfurt, Hesse, Germany
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Mercure Hotel & Residenz Frankfurt Messe
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Ranked #109 of 261 Hotels in Frankfurt
A recent review
3 of 5 stars reviewed 4 days ago
AnoopPV Stockholm, Sweden
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353 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Stockholm, Sweden
Top Contributor
130 reviews 130 reviews
43 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed for a night. This is a hotel spread across three buildings not far from each other. Be prepared to walk 50 - 75 metres from the reception. Lady at the reception was nice & kind to walk me to the building in which I was given a room, when I came back to the reception after two failed attempts... More

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Dortmund, Germany
Contributor
14 reviews 14 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The place of hotel location is pretty good and hotel also well maintained. i was there for one night. There public transport by tram or walk-able distance to S Bahn Station (Local train). the restaurant part is pretty well designed. i cant see any business lounge or executive lounge around the hotel. the lobby area is very small for chilling.... More

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Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear Mercure Guest, Thank you for taking the time to provide feedback at the Mercure Hotel & Residenz Frankfurt Messe. Your positive feedback and satisfaction makes us very happy and for our employees the best reward. We are looking forward to your next visit. Sincerely, Stefan Ader / General Manager More

Israel
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Check in was awful. all our remarks and club preferences were ignored. Very hard to find spa area, on the door was non smoking sign and monitor with general slideshow.Sauna not worked in mentioned hours.

Review collected in partnership with Accorhotels.com

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Kansai
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The level of all staff is very very poor,especially front staff ! And more especially to asian people.They have racial discrimination? Walking distance from main_station is over 20min. The atmosphere around he hotel is not so good. The room facing to main road is noisy because of tram. The hotel dosen't satisfy the level that imagined from mercure at all... More

Review collected in partnership with Accorhotels.com

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Cairo, Egypt
Contributor
15 reviews 15 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Check in was easy and fast. I had a Privilege Room so room amenities were really 4-stars level. I wonder if the standard and superior rooms are also classified 4-stars! I believe the complete hotel is somewhat overpriced. Breakfast was generally nice. The live cook was a nice touch. Some restaurant attendants were a bit rude, though; but those were... More

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Waterford, Ireland
Contributor
16 reviews 16 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 2, 2014

perfect reception and all the way to the bedroom.smiles all round and a lovely experience.it was quiet however that was because the show at messe was over. I will be definitely be coming back.they made it look so easy

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Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear Mercure Guest, We thank you very much for taking the time to provide feedback at the Mercure Hotel & Residenz Frankfurt Messe. Your positive feedback and satisfaction makes us very happy and for our employees the best reward. We are looking forward to your next visit. Sincerely, Stefan Ader / General Manager More

Cork, Ireland
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 2, 2014

Cant pick out anything to complain or be negative about. It does everything, has comfortable beds, aircon, wifi (basic speed is a bit slow) , good breakfast choice and is quiet. It was about 5seconds from where I was working too so very handy.

Was this review helpful? Yes
Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear Mercure Guest, thank you very much for taking the time to provide feedback at the Mercure Hotel & Residenz Frankfurt Messe. Your positive feedback and satisfaction makes us very happy and for our employees the best reward. We are looking forward to your next visit. Sincerely, Stefan Ader / General Manager More

Goulburn
Top Contributor
132 reviews 132 reviews
32 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed July 21, 2014 via mobile

This hotel was chosen on price for a long sleep after an international flight. It achieved that goal with a cool room with air conditioning and a comfy bed. The hotel is a refurbished hotel however the 40 yr old design hampers the efforts to make it 3plus star hotel. Lifts are small and slow. The bathrooms updated but small.... More

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Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear Mercure Guest, We thank you for taking the time to tell us about your experience at the Mercure Hotel & Residenz Frankfurt Messe. It is a pleasure to see that the overall experience was good for you. Thank you also for your indication with the garage. The price of your garage are adapted to the Frankfurt area and predefined.... More

Hoogkarspel, The Netherlands
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 16, 2014

It is a nice hotel in a good area of Frankfurt. Which makes it easy to go to the center or to go around in the area. The hotelrooms are big, but have a small bathroom, with a shower in bath. If the bathroom was a little bit bigger and the clothing area in the room small it was better.

Was this review helpful? Yes
Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear Mercure Guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel & Residenz Frankfurt Messe. It is a pleasure to see that the overall experience was good for you. We thank you again for your support and we are looking forward to your next visit. Sincerely, Stefan Ader / General Manager More

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Additional Information about Mercure Hotel & Residenz Frankfurt Messe

Address: Voltastrasse 29, 60486 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Hotel & Residenz Frankfurt Messe 4*
Number of rooms: 424
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Also Known As:
Mercure Hotel And Residenz Frankfurt Messe
Mercure Hotel Residenz Frankfurt Messe

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