We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 264 Frankfurt hotels

Mercure Hotel & Residenz Frankfurt Messe

4.0 of 5 Hotel   |   Voltastrasse 29, 60486 Frankfurt, Hesse, Germany
Hotel amenities
Mercure Hotel & Residenz Frankfurt Messe
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Mercure Hotel & Residenz Frankfurt Messe to your Saves list
Ranked #105 of 264 Hotels in Frankfurt
A recent review
4 of 5 stars reviewed 1 week ago
k_win93 Reading, United Kingdom
Write a Review

370 reviews from our community

Traveler rating
    45
    170
    101
    34
    20
See reviews for
44
62
59
210
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (370)
  • Mar-May only
    (83)
  • Jun-Aug only
    (95)
  • Sep-Nov only
    (122)
  • Dec-Feb only
    (70)
All months
Reading, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I used to stay regularly at this hotel around four years ago, and never had any issues. When i visited for the Christmas market this year i chose to stay here again, and everything was good. The hotel has a large underground car-park, expensive at 25 euros/day, and there is a tram stop just about 20-30 metres from the hotel... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear Mercure Guest, We thank you very much for taking the time to tell us about your experience at the Mercure Hotel & Residenz Frankfurt Messe. Your positive feedback and satisfaction makes us very happy and for our employees the best reward. We thank you again for your support and we are looking forward to your next visit. Sincerely, Stefan... More 

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We're just back from a very enjoyable stay at the Mercure Hotel & Residenz Frankfurt Messe. The bedrooms and bathrooms were very modern and very clean and tidy. The bed was super large and incredibly comfortable and the view from our room (with balcony) was especially good at night. Tea and Coffee were provided in the room and we had... More 

Was this review helpful? Yes
Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear Mercure Guest, We thank you very much for taking the time to tell us about your experience at the Mercure Hotel & Residenz Frankfurt Messe. Your positive feedback and satisfaction makes us very happy and for our employees the best reward. We thank you again for your support and we are looking forward to your next visit. Sincerely, Stefan... More 

Ellesmere Port, United Kingdom
Contributor
19 reviews 19 reviews
9 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel is to a high standards. Room was comfortable with a nice, modern bathroom. As a bonus, there was a little balcony as well. Wi-fi is free of charge and works well in the room. Good selection of delecious continental and english breakfast as well. I really liked the freshly made orange juice what you can make for yourself. Hotel... More 

Was this review helpful? Yes
Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear Mercure Guest, thank you very much for taking the time to tell us about your experience at the Mercure Hotel & Residenz Frankfurt Messe. Your positive feedback and satisfaction makes us very happy and for our employees the best reward. We thank you again for your support and we are looking forward to your next visit. Sincerely, Stefan Ader... More 

Lagos, Nigeria
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 weeks ago

I spent 2 beautiful nights at this hotel. It has great food and nice staff especially Sebastian who doubled as a waiter and my 8yr olds only form of entertainment! Clean rooms, small bathroom but nice!

Was this review helpful? Yes
Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear Mercure Guest, thank you very much for taking the time to tell us about your experience at the Mercure Hotel & Residenz Frankfurt Messe. Your positive feedback and satisfaction makes us very happy and for our employees the best reward. We thank you again for your support and we are looking forward to your next visit. Sincerely, Stefan Ader... More 

Panama City, Panama
Contributor
17 reviews 17 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 26, 2014

The first room that we receive was supposed to be a non-smoker but smells a lot and was not comfortable at all, I called reception and the response from the guy was really fast and move us to a new room that was completely nice. The mattress was confortable and the cleanless of the entire room was perfectly done. The... More 

Was this review helpful? Yes
Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear Mercure Guest, thank you very much for taking the time to tell us about your experience at the Mercure Hotel & Residenz Frankfurt Messe. It is a pleasure to see that the overall experience was good for you. We thank you again for your support and we are looking forward to your next visit. Sincerely, Stefan Ader / General... More 

Stockholm, Sweden
Top Contributor
135 reviews 135 reviews
47 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed October 17, 2014

Stayed for a night. This is a hotel spread across three buildings not far from each other. Be prepared to walk 50 - 75 metres from the reception. Lady at the reception was nice & kind to walk me to the building in which I was given a room, when I came back to the reception after two failed attempts... More 

Was this review helpful? Yes
Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear Mercure Guest, We thank you for taking the time to tell us about your experience at the Mercure Hotel & Residenz Frankfurt Messe. It is a pleasure to see that the overall experience was good for you. Please be assured that I have already discussed with the restaurant manager your comments concerning the breakfast. Thank you again for your... More 

Dortmund, Germany
Contributor
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 7, 2014

The place of hotel location is pretty good and hotel also well maintained. i was there for one night. There public transport by tram or walk-able distance to S Bahn Station (Local train). the restaurant part is pretty well designed. i cant see any business lounge or executive lounge around the hotel. the lobby area is very small for chilling.... More 

Was this review helpful? Yes
Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear Mercure Guest, Thank you for taking the time to provide feedback at the Mercure Hotel & Residenz Frankfurt Messe. Your positive feedback and satisfaction makes us very happy and for our employees the best reward. We are looking forward to your next visit. Sincerely, Stefan Ader / General Manager More 

Israel
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 4, 2014

Check in was awful. all our remarks and club preferences were ignored. Very hard to find spa area, on the door was non smoking sign and monitor with general slideshow.Sauna not worked in mentioned hours.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear Mercure Guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel & Residenz Frankfurt Messe. It is a pleasure to see that the overall experience was good for you. Please be assured that I have already discussed all your indications in my team. We have sensitized all employees once again that we... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Mercure Hotel & Residenz Frankfurt Messe? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Hotel & Residenz Frankfurt Messe

Address: Voltastrasse 29, 60486 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Hotel & Residenz Frankfurt Messe 4*
Number of rooms: 424
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, ACCOR, Priceline, Cheap Tickets, Despegar.com, Travelocity, Agoda, Odigeo, TripOnline SA and Tingo so you can book your Mercure Hotel & Residenz Frankfurt Messe reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Hotel And Residenz Frankfurt Messe
Mercure Hotel Residenz Frankfurt Messe
Hotel Style:
#51 Luxury Hotel in Frankfurt

65 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (53)
Viewed
Dining (1)
Viewed
Bathroom (14)
Viewed
Room/suite (16)
Viewed
Hotel & grounds (4)
Viewed
View from room (5)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Dining (4)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (4)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay