We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 262 Frankfurt hotels

Mercure Hotel & Residenz Frankfurt Messe

4.0 of 5 Hotel   |   Voltastrasse 29, 60486 Frankfurt, Hesse, Germany
Hotel amenities
Save Saved
You added Mercure Hotel & Residenz Frankfurt Messe to your Saves list
Mercure Hotel & Residenz Frankfurt Messe
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
57%
Ranked #115 of 262 hotels in Frankfurt
A recent review
3 of 5 stars Reviewed July 21, 2014
tigger2594 Goulburn
  • Overview
  • Reviews (332)
  • Photos (61)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (19)
  • Location
  • More
true
Write a Review

332 people have reviewed this hotel

Traveler rating
    38
    152
    91
    32
    19
See reviews for
37
53
59
193
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Goulburn
Top Contributor
130 reviews 130 reviews
32 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed July 21, 2014 via mobile

This hotel was chosen on price for a long sleep after an international flight. It achieved that goal with a cool room with air conditioning and a comfy bed. The hotel is a refurbished hotel however the 40 yr old design hampers the efforts to make it 3plus star hotel. Lifts are small and slow. The bathrooms updated but small.... More

Was this review helpful? Yes
Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear Mercure Guest, We thank you for taking the time to tell us about your experience at the Mercure Hotel & Residenz Frankfurt Messe. It is a pleasure to see that the overall experience was good for you. Thank you also for your indication with the garage. The price of your garage are adapted to the Frankfurt area and predefined.... More

Hoogkarspel, The Netherlands
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 16, 2014

It is a nice hotel in a good area of Frankfurt. Which makes it easy to go to the center or to go around in the area. The hotelrooms are big, but have a small bathroom, with a shower in bath. If the bathroom was a little bit bigger and the clothing area in the room small it was better.

Was this review helpful? Yes
Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear Mercure Guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel & Residenz Frankfurt Messe. It is a pleasure to see that the overall experience was good for you. We thank you again for your support and we are looking forward to your next visit. Sincerely, Stefan Ader / General Manager More

Lille, France
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 15, 2014

I stay for business reasons a lot in the frankfurt area. The experience is not so good. Small rooms, noise from outside and not cheap. Parking costs more than20 euro per 24 hours. Wifi is free and ok of speed. They have a nice beer garden. Food is not too bad but expensive and a small menu. Overall its not... More

Was this review helpful? Yes 1
Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear Mercure Guest, We thank you for taking the time to tell us about your experience at the Mercure Hotel & Residenz Frankfurt Messe. I am sorry that your experience did not meet your expectations completely. Thank you also for your indication with the garage. The price of your garage are adapted to the Frankfurt area and predefined. We appreciate... More

Amsterdam
Contributor
16 reviews 16 reviews
8 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed July 12, 2014

I had seen the residence part a while back which was not so great so I was not so enthusiastic. However I was pleasantly surprised with the hotel room. Neat, clean and spacious. The important part, the internet speed was great! Its just next to tram 17 so very much reachable. Give a try if you get a good deal.

Was this review helpful? Yes
Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear Mercure Guest, We thank you for taking the time to tell us about your experience at the Mercure Hotel & Residenz Frankfurt Messe. It is a pleasure to see that the experience was good for you. Thank you again for your support and we are looking forward to your next visit. Sincerely, Stefan Ader / General Manager More

Paris, France
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 29, 2014

It was of those normal stays on mercure. Nothing out of the ordinary everything as expected. The room was clean and on the fourth floor looking to the garden I had two quiet nights. I pretty much like the hardware on the shower! The balcony was a bit of a downside, it doesn't really make you want to go out... More

Was this review helpful? Yes
Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear Mercure Guest, We thank you for taking the time to tell us about your experience at the Mercure Hotel & Residenz Frankfurt Messe. It is a pleasure to see that the experience was good for you. Many thanks for the comment concerning the price of the garage. The prices are adapted to the Frankfurt area and predefined. Thank you... More

Athens, Greece
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 20, 2014

I have spent 3 nights there and I could say that this was magnificent hotel. Actually the reception crew was so cheerful and so helpful. The room was amazing from cleanliness, rest and position in Frankfurt. Also the rates were just so affordable.

Was this review helpful? Yes
Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear Mercure Guest, We thank you for taking the time to provide feedback at the Mercure Hotel & Residenz Frankfurt Messe. Your positive feedback and satisfaction makes us very happy and for our employees the best reward. We are looking forward to your next visit. Sincerely, Stefan Ader / General Manager More

London, United Kingdom
Contributor
17 reviews 17 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 1, 2014

This hotel satisfies all needs. Friendly, efficient staff. Nice, clean rooms. Beautiful bathroom with excellent shower. Plenty of shops and restaurants close by. This hotel is conveniently located and would suit couples or people on business. Car park at €22 was the most expensive we had to pay in Germany.

Was this review helpful? Yes
Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear Mercure Guest, We thank you for taking the time to tell us about your experience at the Mercure Hotel & Residenz Frankfurt Messe. It is a pleasure to see that the experience was good for you. Thank you again for your support and we are looking forward to your next visit. Sincerely, Stefan Ader / General Manager More

Singapore, Singapore
Contributor
17 reviews 17 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 29, 2014

I stayed at this hotel during a work trip to the recent fair that was held at the Messe Frankfurt, so accommodations were booked by the company. (Read as, I don't know how much it is per night.) I stayed in the residence, top floor, corner unit. I have a feeling that the hotel was full, so they'd had to... More

Was this review helpful? Yes
Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear Mercure Guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel & Residenz Frankfurt Messe. It is a pleasure to see that the overall experience was good for you. Many thanks for the indication about the coffeemaker in the room. Please be assured that I have already discussed it with our technical... More

Senior Contributor
21 reviews 21 reviews
18 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 25, 2014

Average Mercure quality. Noisy rooms, try to get a room oriented to the garden, otherwise nearby train might be annoying. Breakfast was rich, on demand omelettes and fresh orange juice were the features I welcomed most. Did not refill shampoo and bath gel daily, nearly ran off the 3rd day (should not have to ask in 4* hotel. No earbuds!... More

Was this review helpful? Yes 1
Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear Mercure Guest, We thank you for taking the time to tell us about your experience at the Mercure Hotel & Residenz Frankfurt Messe. It is a pleasure to see that the overall experience was good for you. Please be assured that I have already discussed all your indications in my team. We have sensitized all employees once again that... More

Owners: What's your side of the story?
If you own or manage Mercure Hotel & Residenz Frankfurt Messe, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Mercure Hotel & Residenz Frankfurt Messe? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Hotel & Residenz Frankfurt Messe

Address: Voltastrasse 29, 60486 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Hotel & Residenz Frankfurt Messe 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, ACCOR, Travelocity, Orbitz, Priceline, Tingo, Hotels.com, BookingOdigeoWL and Venere so you can book your Mercure Hotel & Residenz Frankfurt Messe reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Hotel And Residenz Frankfurt Messe
Mercure Hotel Residenz Frankfurt Messe

61 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (52)
Viewed
Bathroom (12)
Viewed
Room/suite (15)
Viewed
Hotel & grounds (4)
Viewed
View from room (5)
Viewed
Other (16)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Dining (3)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (4)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Frankfurt with
any amenities

Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style
#55 Luxury Hotel in Frankfurt
Hotel Class
Official Description (provided by the hotel)
The 4 star Mercure Hotel und Residenz Frankfurt Messe with 424 airconditioned rooms in 3 buildings is only 1.5 km from the exhibition and convention centre. The biggest shopping street in Frankfurt as well as the old town centre are 4 km away and are easily accessible by train. The hotel offers a fitness area with sauna and whirlpool, 4 meeting rooms for up to 100 people as well as a restaurant with bar and garden terrace. ... more   less 
Number of rooms
424

Questions & Answers

Questions? Get answers from Mercure Hotel & Residenz Frankfurt Messe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer