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All 261 Frankfurt hotels

Mercure Hotel & Residenz Frankfurt Messe

4.0 of 5 Hotel   |   Voltastrasse 29, 60486 Frankfurt, Hesse, Germany
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Mercure Hotel & Residenz Frankfurt Messe
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Ranked #109 of 261 Hotels in Frankfurt
A recent review
4 of 5 stars reviewed 3 days ago
Arsan Cairo, Egypt
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343 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kansai
1 review
1 of 5 stars Reviewed yesterday NEW

The level of all staff is very very poor,especially front staff ! And more especially to asian people.They have racial discrimination? Walking distance from main_station is over 20min. The atmosphere around he hotel is not so good. The room facing to main road is noisy because of tram. The hotel dosen't satisfy the level that imagined from mercure at all... More

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Cairo, Egypt
Contributor
15 reviews 15 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Check in was easy and fast. I had a Privilege Room so room amenities were really 4-stars level. I wonder if the standard and superior rooms are also classified 4-stars! I believe the complete hotel is somewhat overpriced. Breakfast was generally nice. The live cook was a nice touch. Some restaurant attendants were a bit rude, though; but those were... More

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Waterford, Ireland
Contributor
16 reviews 16 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

perfect reception and all the way to the bedroom.smiles all round and a lovely experience.it was quiet however that was because the show at messe was over. I will be definitely be coming back.they made it look so easy

Was this review helpful? Yes 1
Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear Mercure Guest, We thank you very much for taking the time to provide feedback at the Mercure Hotel & Residenz Frankfurt Messe. Your positive feedback and satisfaction makes us very happy and for our employees the best reward. We are looking forward to your next visit. Sincerely, Stefan Ader / General Manager More

Cork, Ireland
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Cant pick out anything to complain or be negative about. It does everything, has comfortable beds, aircon, wifi (basic speed is a bit slow) , good breakfast choice and is quiet. It was about 5seconds from where I was working too so very handy.

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Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear Mercure Guest, thank you very much for taking the time to provide feedback at the Mercure Hotel & Residenz Frankfurt Messe. Your positive feedback and satisfaction makes us very happy and for our employees the best reward. We are looking forward to your next visit. Sincerely, Stefan Ader / General Manager More

Goulburn
Top Contributor
132 reviews 132 reviews
32 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed July 21, 2014 via mobile

This hotel was chosen on price for a long sleep after an international flight. It achieved that goal with a cool room with air conditioning and a comfy bed. The hotel is a refurbished hotel however the 40 yr old design hampers the efforts to make it 3plus star hotel. Lifts are small and slow. The bathrooms updated but small.... More

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Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear Mercure Guest, We thank you for taking the time to tell us about your experience at the Mercure Hotel & Residenz Frankfurt Messe. It is a pleasure to see that the overall experience was good for you. Thank you also for your indication with the garage. The price of your garage are adapted to the Frankfurt area and predefined.... More

Hoogkarspel, The Netherlands
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 16, 2014

It is a nice hotel in a good area of Frankfurt. Which makes it easy to go to the center or to go around in the area. The hotelrooms are big, but have a small bathroom, with a shower in bath. If the bathroom was a little bit bigger and the clothing area in the room small it was better.

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Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear Mercure Guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel & Residenz Frankfurt Messe. It is a pleasure to see that the overall experience was good for you. We thank you again for your support and we are looking forward to your next visit. Sincerely, Stefan Ader / General Manager More

Lille, France
Contributor
13 reviews 13 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 15, 2014

I stay for business reasons a lot in the frankfurt area. The experience is not so good. Small rooms, noise from outside and not cheap. Parking costs more than20 euro per 24 hours. Wifi is free and ok of speed. They have a nice beer garden. Food is not too bad but expensive and a small menu. Overall its not... More

Was this review helpful? Yes 1
Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear Mercure Guest, We thank you for taking the time to tell us about your experience at the Mercure Hotel & Residenz Frankfurt Messe. I am sorry that your experience did not meet your expectations completely. Thank you also for your indication with the garage. The price of your garage are adapted to the Frankfurt area and predefined. We appreciate... More

Amsterdam
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed July 12, 2014

I had seen the residence part a while back which was not so great so I was not so enthusiastic. However I was pleasantly surprised with the hotel room. Neat, clean and spacious. The important part, the internet speed was great! Its just next to tram 17 so very much reachable. Give a try if you get a good deal.

Was this review helpful? Yes
Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear Mercure Guest, We thank you for taking the time to tell us about your experience at the Mercure Hotel & Residenz Frankfurt Messe. It is a pleasure to see that the experience was good for you. Thank you again for your support and we are looking forward to your next visit. Sincerely, Stefan Ader / General Manager More

Paris, France
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 29, 2014

It was of those normal stays on mercure. Nothing out of the ordinary everything as expected. The room was clean and on the fourth floor looking to the garden I had two quiet nights. I pretty much like the hardware on the shower! The balcony was a bit of a downside, it doesn't really make you want to go out... More

Was this review helpful? Yes
Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear Mercure Guest, We thank you for taking the time to tell us about your experience at the Mercure Hotel & Residenz Frankfurt Messe. It is a pleasure to see that the experience was good for you. Many thanks for the comment concerning the price of the garage. The prices are adapted to the Frankfurt area and predefined. Thank you... More

Athens, Greece
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 20, 2014

I have spent 3 nights there and I could say that this was magnificent hotel. Actually the reception crew was so cheerful and so helpful. The room was amazing from cleanliness, rest and position in Frankfurt. Also the rates were just so affordable.

Was this review helpful? Yes
Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear Mercure Guest, We thank you for taking the time to provide feedback at the Mercure Hotel & Residenz Frankfurt Messe. Your positive feedback and satisfaction makes us very happy and for our employees the best reward. We are looking forward to your next visit. Sincerely, Stefan Ader / General Manager More

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Additional Information about Mercure Hotel & Residenz Frankfurt Messe

Address: Voltastrasse 29, 60486 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Hotel & Residenz Frankfurt Messe 4*
Number of rooms: 424
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Also Known As:
Mercure Hotel And Residenz Frankfurt Messe
Mercure Hotel Residenz Frankfurt Messe

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