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All 262 Frankfurt hotels

BEST WESTERN Hotel Domicil

3.0 of 5 Hotel   |   Karlstrasse 14, 60329 Frankfurt, Hesse, Germany (Innenstadt)
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66%
Ranked #124 of 262 hotels in Frankfurt
A recent review
3 of 5 stars reviewed 2 weeks ago
Josef274707 Prague, Czech Republic
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116 people have reviewed this hotel

Traveler rating
    12
    55
    32
    12
    5
See reviews for
7
23
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37
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Prague, Czech Republic
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The hotel was quiet, the staff was friendly, small refrigerator (minibar) on the room. On the other hand there was no equipment for preparing tea/coffee in the room and just shower, not a bath tube. WiFi connection was not reliable - one whole morning it did not work.

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Moscow, Russia
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed May 26, 2014

For price of 150 euros - very bad hotel. Very close room. Breakfast for an additional fee (14 euros). There is no air-conditioning. There is a low water pressure in a bathroom - flows a thin stream of the water and changes temperature from very hot to the cold (2nd floor). Bad cleaning (the black hair of the previous guest... More

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AnneSchue, Director of Sales at BEST WESTERN Hotel Domicil, responded to this review

Dear Sir, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More

Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 23, 2014 via mobile

Very efficient hotel room, meaning that you have everything you need, tight in a small room. Good TV (no channels in English, except CNN), very comfortable bed, minibar, good bathroom (no amenities, except for soap). The room I was in, did not have AC, nor a ceiling fan, and it was warm during the day. The room doors have a... More

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AnneSchue, General Manager at BEST WESTERN Hotel Domicil, responded to this review

Dear guest, Thank you for your reservation in our hotel and for your positive feedback. We are happy that you have enjoyed your stay with us. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +49 (0) 69 27 11 10. Thank... More

Gloucester, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 23, 2014

Our family with 2 teens attended a conference in Frankfurt and we stayed at this hotel. It was a 2 minute walk from the train station and 15 minute walk to the Messe conference centre. The staff was very nice and the "komfort" rooms were very clean. Breakfast (additional charge) was good quality. The walls were a little thin because... More

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plaza_11, Director of Sales at BEST WESTERN Hotel Domicil, responded to this review

Dear Jacky, thank you for your stay in on our hotel and for your feedback. Your comments are important to us and we are happy, that you liked our Best Western Hotel Domicil in Frankfurt. Unfortunately as in every city there is also a red light district in Frankfurt. We would like to mention, that nobody has to walk through... More

Dublin, Ireland
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 18, 2013

We spent two nights at this hotel... It was very reasonably priced, very close to the train station and bus depot and very reliable free wifi. The staff where fantastic both during our stay and by email answering our queries before we arrived. The hotel was spotless as was our room and bathroom. We arrived in December for the Christmas... More

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plaza_11, Director of Sales at BEST WESTERN Hotel Domicil, responded to this review

Dear Sue, thank you very much for your stay in our hotel. We are happy, that you a great stay at the Best Western Hotel Domicil in Frankfurt. Your feedback is a perfect motivation for our team. We hope to welcome you again in Frankfurt. For any questions please do not hesitate to contact us. Kind regards Best Western Hotel... More

bangalore
Top Contributor
97 reviews 97 reviews
81 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed November 20, 2013

stayed for 4 nights in this property and one of its big pluses is location - 2 minutes walk from the HBF which made my life easy as needed to use the ICE and s-bahn for travelling to meetings. almost thought of making it very good but did not for two reasons - one breakfast was not included in the... More

Was this review helpful? Yes 1
kuwait
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 12, 2013

We booked 2 rooms for a family with 2 kids, we got the rooms in the "Komfort floor" with air condition. Location is perfect near to the main railway station HBF. Hotel is extremely clean and the receptionist was too nice and friendly with a charming smile and ready to assist in everything. Rooms are more than enough with nice... More

Was this review helpful? Yes 1
Frankfurt, Germany
Top Contributor
119 reviews 119 reviews
119 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed July 24, 2013

I stayed in this hotel for one night when I was on a business trip. It is a nice typical Best Western hotel. The stuff was very helpfull, competent and friendly. My room was clean and comfortable. Would recomment this hotel to everybody.

Was this review helpful? Yes 2
Moscow, Russia
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 12, 2013

The hotel is average. Standard room, no air condition, nice staff. The breakfast was ok, but nothing to remember. Location is good - withing walking distance from the main shopping arteria. our window was facing the street - in the everning we could hear the nearest bar - people there we obviously having a good time.

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Additional Information about BEST WESTERN Hotel Domicil

Address: Karlstrasse 14, 60329 Frankfurt, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Frankfurt > Innenstadt
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Hotel Domicil 3*
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Also Known As:
Best Western Domicil
Best Western Frankfurt
Frankfurt Best Western

56 photos of this hotel

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Amenities

Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Class
Number of rooms
65

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