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Alexander am Zoo

#44 of 266 Hotels in Frankfurt
Certificate of Excellence
4.0 of 5
Hotel website
Waldschmidtstrasse 59-61, 60316 Frankfurt, Hesse, Germany
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Alexander am Zoo
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Ranked #44 of 266 Hotels in Frankfurt
Certificate of Excellence
A recent review
3 of 5 stars reviewed 4 days ago
Diana C Punta Cana, Dominican Republic
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172 reviews from our community

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    19
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • English first
  • French first
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Punta Cana, Dominican Republic
Senior Contributor
22 reviews 22 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stay there for one night. We checked in about 9 pm, the guy at the front desk was just ok, I dont want anyone to get in trouble but I would expect at least a warm "Good Night! welcome to the hotel!", he gave us the room keys and explained where to have breakfast the next morning. Once in... More 

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ffm341, Manager at Alexander am Zoo, responded to this review

Dear Diana C., thank you so much for the long report you wrote on tripadvisor although you only stayed one night. Please accept my apologies for the missing welcome greeting by our receptionist, it was certainly not his intention to give you a bad feeling. Sometimes things are just not the way we want them to be and we are... More 

Ulaanbaatar, Mongolia
Contributor
12 reviews 12 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Maybe I'm used to staying in Asian hotels where everything is there, but that's my first time I've stayed in a hotel not providing slippers, robes and toiletries. You can ask for them from reception, but still that's strange for me. And there is no gym, which was big minus for me. On a bright side, location is good, close... More 

Was this review helpful? Yes 1
ffm341, Manager at Alexander am Zoo, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor and thereby giving us the opportunity to review our service quality. We used to provide all those items in all the rooms and discontinued for the sake of our environment. However they are available upon request as you mentioned. Indeed, we do not have a fully equipped gym, but in... More 

Ripon, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 22, 2015

It's the second time I have been to this hotel, and I have again enjoyed the experience. The room is very comfortable and spotlessly clean, with a well lit bathroom and variable lighting in the room itself. I have been lucky enough to stay in a suite, and it is very spacious, with cooking facilities also. The breakfast is excellent,... More 

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Reiselust2013, Manager at Alexander am Zoo, responded to this review

Dear Christina T., thank you very much for taking the time to write this review after having stayed with us. It will be my pleasure to share your comments with my co-workers as they will be happy to know that their efforts are so well appreciated. We look forward to welcoming you back soon! Best regards Michelle Jandel-Mouqué Manager Alexander... More 

Paris, France
Top Contributor
279 reviews 279 reviews
53 hotel reviews
219 helpful votes 219 helpful votes
3 of 5 stars Reviewed February 28, 2015

This hotel, located adjacent to the zoo and in a quiet neighborhood setting, was fairly priced and well run. It has a small, but pleasant lobby and a large lovely breakfast room. The junior suite was comfortable, decorated in blues as shown in hotel photos, with a small kitchenette, a small round table for eating, a love seat sofa and... More 

Was this review helpful? Yes 1
Charlotte, North Carolina
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 8, 2015

This hotel is located in/near the heart of the city. The Frankfurt zoo is literally across the street, and a short walk to bus stop & train station. It is also in easy walking distance to several restaurants, cafes, and bars.

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Stockholm, Sweden
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 3, 2015

Although perhaps not the most glamorous hotel I've stayed in, the Alexander am Zoo has large spacious rooms. Clean and quiet with friendly and correct frontdesk staff. The brekfast buffet was excellent and offered many nice choices. Wifi in the room worked very well.The hotel is centrally located and within short walking distance to the city center and the U-Bahn... More 

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Belgrade, Serbia
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 3, 2015

Really nice hotel. Great room, nice bathroom. Has a mini bar and free tea and coffee facilities which is very important in winter time. Breakfast was just fine. Location is a bit far from the shopping (pedestrian) zone in Zeil street, about 15-20 min walk, but the Zoo is just around the corner. ... but, it is unacceptable not to... More 

Was this review helpful? Yes 3
Truro, United Kingdom
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 1, 2015

Stayed here for two nights recently whilst on business. Relatively straight forward to find on a quiet street very close to the zoo. Parking is underground and does cost extra but it is secure and monitored. The man on reception was extremely efficient and spoke very good English. Wifi cost €5 a day but the quality was great in the... More 

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Leverkusen, Germany
Top Contributor
362 reviews 362 reviews
89 hotel reviews
171 helpful votes 171 helpful votes
4 of 5 stars Reviewed January 19, 2015

Having researched thoroughly on Tripadvisor in advance for accomodation on a Saturday night in Frankfurt city I was impressed with the reviews that previous guests had left regarding the Alexander am Zoo. I was not disappointed. I arrived late afternoon with my car's navigation system taking me straight to my destination on a quiet street behind the zoo. Parking didn't... More 

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Amstelveen, The Netherlands
Top Contributor
67 reviews 67 reviews
32 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed January 15, 2015 via mobile

I had never heard about this hotel and booked based on the tripadvisor evaluations. It was a good choice. The room is quite comfortable and they arranged two extra beds for the kids. Breakfast was not huge, but still very good. The best is the location, on a very calm street, far from the craziness of Frankfurt downtown, but easily... More 

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