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All 262 Frankfurt hotels

BEST WESTERN Hotel Plaza

3.0 of 5 Hotel   |   Esslinger Strasse 8, 60329 Frankfurt, Hesse, Germany (Innenstadt)
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81%
Ranked #38 of 262 hotels in Frankfurt
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
rokas787
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193 people have reviewed this hotel

Traveler rating
    44
    106
    39
    3
    1
See reviews for
13
54
38
48
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is typical good 3* hotel for business trip or weekend break. Good location: like near the main station, near the center and in quite place as well. I had free wifi in the room. Breakfast is continental type, but it is ok. Also I've got a present from Nivea as body care accessories. I really liked my stay and... More

Was this review helpful? Yes 1
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After a slight mix-up with rooms as the hotel was very busy (and they more than made up for this), we had a good stay in the hotel, staff were very friendly and helpful. The hotel was clean and the rooms were very comfortable. The hotel is easy to get to from the autobahn and the train station is close... More

Was this review helpful? Yes 1
AnneSchue, Director of Sales at BEST WESTERN Hotel Plaza, responded to this review

Dear Guest, thank you very much for your stay in our hotel and for taking the time to complete this survey. We are happy, that you enjoyed your stay with us. We hope to welcome you next time in Frankfurt. Best regards The team of the BEST WESTERN Hotel Plaza More

Belfast, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Rooms were clean and tidy, the staff were very pleasant and helpful and it is not in a noisy part of town. Also, it is right beside the main railway station and close to a great river walk. And the staff also spoke good English, which helped with my poor language skills. I would definitely recommend this hotel.

Was this review helpful? Yes 1
AnneSchue, Director of Sales at BEST WESTERN Hotel Plaza, responded to this review

Dear Ian, thank you for your reservation at the BEST WESTERN Hotel Plaza in Frankfurt. We appreciate your recommendations on trip advisor. We are pleased, that you liked our hotel and our staff. Thank you for taking the time to complete this survey. With best regards Your team at the BEST WESTERN Hotel Plaza More

mumbai
Top Contributor
83 reviews 83 reviews
31 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I stayed here for one night only, on my way to Rudesheim. The hotel is a 10 min walk from the Hauptnbahnof, and well connected to it by the trams. The location is a nice silent one, with some good eating options (kebabs etc) nearby. Its very close to the riverside, so it was nice to pick up a coffee... More

Was this review helpful? Yes 1
AnneSchue, Director of Sales at BEST WESTERN Hotel Plaza, responded to this review

Dear Guest, thank you for your booking at the BEST WESTERN Hotel Plaza in Frankfurt. We are pleased to read, that you enjoyed your stay. We hope to welcome you back soon. Thank you for taking the time to add your nice feedback on trip advisor. Kind regards Your team at the BEST WESTERN Hotel Plaza More

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 18, 2014

stayed 1 nt. gave us a high floor room with balcony for $51. room in great new condition. fairly close from hbf. it took us a long time to find initially because there were hotel direction arrows all pointing wrong direction. didn't eat breakfast

Was this review helpful? Yes
AnneSchue, Director of Sales at BEST WESTERN Hotel Plaza, responded to this review

Dear Andrew, thank you for your reservation in our hotel and thank you for positive review on tripadvisor. We are pleased, that you enjoyed your stay. We hope to welcome you back soon. Kind regards Your team at the BEST WESTERN Hotel Plaza Frankfurt More

Cambridge, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 15, 2014

I stayed here for two nights, and overall, I was very satisfied. The hotel is centrally located, and only a 5 minute walk from the main train station. The surrounding neighbourhood is not amazing at night, but even as a woman, I did not feel unsafe alone. The room was spacious, clean, and quiet. (I did not overlook the street,... More

Was this review helpful? Yes
AnneSchue, Director of Sales at BEST WESTERN Hotel Plaza, responded to this review

Dear, thank you for your fantastic feedback on tripadvisor.com. We are pleased to hear, that you enjoyed your stay at the Best Western Hotel Plaza in Frankfurt. We do appologize very much about the wifi connection. Thank you for telling us, that there was some problem. We have contacted the provider. We hope ro welcome you again soon. Please do... More

india
Senior Contributor
33 reviews 33 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed June 7, 2014

This hotel has a quiet location very close to the river. The main frankfurt station too was hardly 8 mins walk if one takes the correct road. So catching a train is convenient. Rooms were okay with a nice view. They did not have a tea maker but tea or coffee was complimentary at the reception anytime. Which was nice.... More

Was this review helpful? Yes
AnneSchue, Director of Sales at BEST WESTERN Hotel Plaza, responded to this review

Dear Sir, thank you very much for your reservation in our hotel and for your fantastic response. It gives us a great pleasure, that you enjoyed your stay. We appreciate your recommendations on tripadvisor.com. Please let us know upon reservation or check in, that you would like to have a coffee/tea maker in your room. We can provide it on... More

Bristol
Top Contributor
114 reviews 114 reviews
64 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed May 20, 2014

This hotel is not in the best of locations - a bit scruffy around here. However, once inside things improve. Our tariff did not include breakfast which was charged at 14 Euros each - not great value but not much choice around here, unless you are prepared to trek back to the station. Our room as OK as was the... More

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AnneSchue, Director of Sales at BEST WESTERN Hotel Plaza, responded to this review

Dear guest, thank you for your stay in our hotel and for your feedback. Please note, you will reach the central train station within 5 minutes by walking. Our guests prefer our hotel because it is quietly and centrally located. It is just 200 metres to the lovely riverside with nice restaurants around Westhafen. If you have any further questions... More

Tucson, Arizona
Top Contributor
108 reviews 108 reviews
60 hotel reviews
111 helpful votes 111 helpful votes
5 of 5 stars Reviewed May 15, 2014

Hotel prices in Frankfurt are volatile; if there is a convention in town then a forty euro room can cost four hundred. I went 9-11 may 2014; prices cheaper on weekends. I reserved single room but was upgraded to king bed room on fifth floor due to my best western rewards diamond elite status. I was very pleased with upgrade.... More

Was this review helpful? Yes
AnneSchue, Director of Sales at BEST WESTERN Hotel Plaza, responded to this review

Dear Guest, thank you very much for your reservation in our hotel and for your positive feedback. It is our pleasure, that you have enjoyed your stay with us. We hope to welcome you back soon. For any further questions please do not hesitate to contact us by e-mail: info@plaza-frankfurt.bestwestern.de With warm regards from Frankfurt Your team from the BEST... More

Oxford, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 24, 2014

Very close to Hauptbahnhof and easy to find. On a nice quiet side street so no traffic noise at all. Good selection at breakfast. Room was nice and clean, and a good size too. Front of house staff very helpful. Good transport links into the centre of Frankfurt. Excellent value for money, well recommended.

Was this review helpful? Yes
AnneSchue, Director of Sales at BEST WESTERN Hotel Plaza, responded to this review

Dear Judith, thank you very much for your stay in our hotel and for your recommendations. It is our pleasure, that you enjoyed your time at the BEST WESTERN Hotel Plaza Frankfurt. We hope to welcome you back soon. Kind regards from the BEST WESTERN Hotel Plaza team More

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Additional Information about BEST WESTERN Hotel Plaza

Address: Esslinger Strasse 8, 60329 Frankfurt, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Frankfurt > Innenstadt
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Hotel Plaza 3*
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Also Known As:
Best Western Plaza
Best Western Frankfurt
Frankfurt Best Western

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style
#41 Business Hotel in Frankfurt
Hotel Class
Official Description (provided by the hotel)
Das Best Western Hotel Plaza bietet Ihnen 45 moderne Einzel-und Doppelzimmer.Einige der Zimmer befinden sich in sehr ruhiger Lage, sind großzügig geschnitten oder verfügen über einen Balkon mit Blick über die Dächer Frankfurts.Sie können zwischen Raucher- sowie Nichtraucherzimmern wählen.Allen Gästen stehen verschiedene Kissen oder Nackenrolle zur Auswahl.Die Lobby und die Bar des Hauses laden zum Verweilen ein.Außerdem steht Ihnen am Empfang eine Internetstation kostenfrei zur Verfügung.Unser Hotel ist zudem mit Parkmöglichkeiten ausgestattet.Das Empfangsteam ist 24h für Sie da und freut sich auf Ihren Besuch.Persönlicher Service in familiärer Atmosphäre zeichnet unser Best Western Hotel Plaza aus.Unser Best Western Hotel Plaza befindet sich in ruhiger Lage und dennoch im Zentrum , als auch im Banken- und Geschäftsviertel Frankfurts.Die Esslinger Straße liegt am Baseler Platz in der Nähe des Hauptbahnhofs, der Gutleutstraße, der Wilhelm- Leuschner- Straße und in der Nähe des schönen Mainufers.In nur wenigen Schritten erreicht man die U-, S-, Bahnen und Busse am Hauptbahnhof oder auch den Westhafen mit dem Westhafentower und die Friedensbrücke.Überquert man den Main, ist man bereits in Sachsenhausen am Theodor- Stern- Kai, der Stresemann- oder Kennedyallee.Auch zur Messe, dem Kongresszentrum, der Festhalle und der Mainzer Landstraße ist es nicht weit.In Kürze gelangt man ebenso zu touristischen Magneten, wie der Altstadt mit dem Römer, der Paulskirche und dem Dom. ... more   less 
Number of rooms
45

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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