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All 263 Frankfurt hotels

Novum Business Hotel Imperial Frankfurt Messe

4.0 of 5 Hotel   |   Sophienstrasse 40, 60487 Frankfurt, Hesse, Germany
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Novum Business Hotel Imperial Frankfurt Messe
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Ranked #140 of 263 hotels in Frankfurt
A recent review
3 of 5 stars Reviewed June 25, 2014
Aprilimmy_Trippy Manila
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119 people have reviewed this hotel

Traveler rating
    12
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

We booked 3 nights with a wrong date and realized the mistake at the check in. Although the hotel had available rooms for the next days, the reservation center categorically refused to modify the dates of our initial incorrect booking. We ended staying at the hotel the first night, double pay and take a $260 loss.

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Manila
Contributor
11 reviews 11 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 25, 2014 via mobile

This is a no frills hotel which is okay if you just want a clean place which is very close to shops and restaurants - it's walking distance about 2 blocks behind the hotel. The breakfast is okay, with a basic selection of breads, pastries, some cheese and cold cuts, cereal, fruits and eggs plusnhood coffee and fruit juices. The... More

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Tel Aviv, Israel
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 16, 2014

Very nice hotel. Friendly service and nice rooms. Centrally located with good transportation options. We liked it. we did not take breakfast (looked rather poor) and the cost looked high for the contents...

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Ras Al Khaimah, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 1, 2014

Had to change to this hotel for 2 nights because earlier experiences in Frankfurt within 72 hours not encouraging but was satisfied with the services, friendly staff and quiet environment for business

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Windsor, Canada
Top Contributor
154 reviews 154 reviews
53 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed May 30, 2014

I think relative to most hotels in Frankfurt the price you pay in this hotel is excellent relative to the service you get. The room was spacious relative to European rooms. The hotel was clean. I got a room overlooking the back-garden which was very home-like. I did not try the breakfast since if you cross the street you walk... More

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London, United Kingdom
Top Contributor
66 reviews 66 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed April 27, 2014

Hotel is ok for the price. Breakfast is a bit expensive. Rooms are very austere with the minimum comfort. It is not close to the centre of the city but easy to access by car. Staff is friendly. It is ok for a couple of days.

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NovumGroupHotels, Guest Relation Assistant at Novum Business Hotel Imperial Frankfurt Messe, responded to this review

Dear guest, Thank you for your review. We are delighted that you had a nice time in Frankfurt. We would be glad to welcome you again in one of our Novum Hotels. Faithfully Yours Imperial Team More

Dubrovnik, Croatia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 10, 2014

Staff was nice and helpful. I'm not sure if hotel should be 3* instead of 4*, breakfast is a bit expensive if you don't get it in the room price. Rooms are large, clean, right temperature and quiet. Tram station is right down (and up) the street as well as metro station. Location is NOT Frankfurt messe as advertised, it... More

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Dabrowa Gornicza, Poland
1 review
3 of 5 stars Reviewed March 7, 2014

Staff was very nice. Hotel has 3***, not 4****, breakfast costs 9 euro, not 7,5. There was no toilet cosmetics, only soap and towels. Shampoo was not availible even in reception. No need to book parking- there is few free parkplace availible on the street. Hotel is good situated, 30 min walking from Hauptwache.

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HONG KONG
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 5, 2014

The room is large and clean. Staff are friendly, helpful and polite. The location is convenient. The U-Bahn station is nearby, about 8 mins, easy to get access to city center. The district is a tranquil place, we had good sleep. Had a very nice stay.

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NovumGroupHotels, Guest Relation Assistant at Novum Business Hotel Imperial Frankfurt Messe, responded to this review

Dear guest, Thank you very much for your positive feedback. We are delighted that you had a nice stay in our Hotel Imperial Novum. We would be very pleased if we can welcome you again soon. Kind regards, Imperial Team More

Sydney, Australia
1 review
2 of 5 stars Reviewed December 26, 2013

Went there and had to spend 30 minutes discussing about my reservation. The guy at the front desk could not find it in his system even though in *his* folder he had a copy of the reservation. I had to again wait for him to make me a "favour" and reserve a room for us. I found him to be... More

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Additional Information about Novum Business Hotel Imperial Frankfurt Messe

Address: Sophienstrasse 40, 60487 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novum Business Hotel Imperial Frankfurt Messe 4*
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Also Known As:
Best Western Frankfurt
Frankfurt Best Western

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Amenities

Free High Speed Internet ( WiFi )
Hotel Style
#59 Luxury Hotel in Frankfurt
Hotel Class
Official Description (provided by the hotel)
The Novum Business Hotel Imperial is a modern hotel in the heart of Frankfurt. In the immediate vicinity of the palm-filled gardens, it offers itself as an ideal base for guests who prefer a central location.All rooms are very comfortable and tastefully decorated. Here, discerning guests will feel guaranteed wohl.Die rooms are equipped with free wireless Internet access and are therefore particularly suitable for your business trips to Frankfurt. ... more   less 
Number of rooms
68

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