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Hotel Excelsior

Mannheimerstrasse 7 - 9, 60329 Frankfurt, Hesse, Germany
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Hotel Excelsior
Best prices for: 1 room 1 guest
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Ranked #68 of 265 Hotels in Frankfurt
A recent review
5 of 5 stars reviewed yesterday
Pia2015 Makati, Philippines
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981 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Makati, Philippines
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

This hotel is literally right outside Frankfurt's main train station so it is great to get your bearings when you're in this area. Extensive range of options from breakfast buffet. All day free refreshments at the lobby. Free mini bar in your room. Great service.

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Bengaluru (Bangalore), India
Senior Contributor
29 reviews 29 reviews
27 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Visited this place with family in April, everything wonderful as it has always been !, The shower had an issue ! saw this for the first time been staying here in the past too. The other things are upto the mark, the linen, cleanliness, free mini bar, Coffee and tea with snacks in the lobby, breakfast etc. No complaints !... More 

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Hotel Excelsior E, Leiter Gästebetreuung at Hotel Excelsior, responded to this review

Dear Guest, Thank you very much for staying at the Hotel Excelsior and for leaving us comments. We are glad that you have decided to stay with us again and that you were overall satisfied. Thank you for the positive comments on the cleanliness of the hotel, the free facilities and our breakfast buffet. We look forward to welcoming you... More 

Lagos, Lagos, Nigeria
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Hotel Excelsior is on point. Great location just opposite the Frankfurt Hauptbanof(main train statiob) There are buses, cabs and trams right in front of the hotel. Breakfast is quite a spread. Rooms are always clean, mini bar is always stocked and free. What else do you need?

Was this review helpful? Yes 1
Hotel Excelsior E, Leiter Gästebetreuung at Hotel Excelsior, responded to this review

Dear Guest, Thank you very much for choosing Hotel Excelsior for your stay in Frankfurt. We are glad that you were content with the central location of the hotel, the cleanliness of your room, the gratis facilities and with our breakfast buffet. It will be our great pleasure welcoming you back. Kind regards, Hotel Excelsior More 

Sydney, Australia
Top Contributor
112 reviews 112 reviews
79 hotel reviews
159 helpful votes 159 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is ideally located adjacent to the central train and bus station and in close proximity to restaurants and shops. Excelsior Hotel is only a 15 minute trip by taxi from the airport, with the cost being around 25 Euros. Upon arrival, we were warmly greeted and efficiently checked in by a friendly staff member and in fact, service... More 

Was this review helpful? Yes 1
Hotel Excelsior E, Leiter Gästebetreuung at Hotel Excelsior, responded to this review

Dear Guest, First of all we would like to thank you for being guest at the Hotel Excelsior and for making the effort to comment on your stay. We are delighted to read that you were satisfied with your room, the central location of the hotel, the free facilities and the breakfast choice. Furthermore we are glad that you were... More 

Ramat Gan, Israel
Top Contributor
136 reviews 136 reviews
35 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I chose the Excelsior due to its location and reasonable prices, and was not disappointed. On the good side: The location across from the Hauptbahnhof, the price, the generous breakfast buffet, the comfortable bed. On the not-so-good side: The shower had this curtain which made it uncomfortable to use it (get a door, you don't always have to give your... More 

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Hotel Excelsior E, Leiter Gästebetreuung at Hotel Excelsior, responded to this review

Dear Guest, Thank you very much for staying at the Hotel Excelsior and for sharing your feedback with us. We are glad that you were content with the central location of the hotel, the room rate and with the selection of the breakfast buffet. Thank you for your links. Of course we will forward your comments to the concerned departments... More 

Wiesbaden, Germany
Top Contributor
104 reviews 104 reviews
17 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is located near the train station/bus terminal stop. Taxi are all over the place, restaurants within a minute of the place. The staff was very nice and helped quite a bit on directions. Complimentary mini bar and a great breakfast. The rooms aren't huge but they are clean. Don't expect suites, for the area, this is a great... More 

Was this review helpful? Yes
Hotel Excelsior E, Leiter Gästebetreuung at Hotel Excelsior, responded to this review

Dear Guest, First of all we would like to thank you for choosing Hotel Excelsior for your stay in Frankfurt and for your positive comments. We are glad that you were satisfied with the central location of the hotel, the cleanliness of your room, with our hotel staff, with our complimentary facilities and the breakfast choice. Please feel free to... More 

Sydney, Australia
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Enjoyed my stay at this hotel, 2 nights in total, service was great, the breakfast was excellent and the free mini bar made my stay here more pleasant. This property is very close to Frankfurt Main central station. Literally across the road. As I had to check out early in the morning for early train ride to Berlin.

Was this review helpful? Yes
Hotel Excelsior E, Leiter Gästebetreuung at Hotel Excelsior, responded to this review

Dear Guest, Thank you very much for staying at the Hotel Excelsior and for sharing your feedback with us. We are delighted to read that you were satisfied with our service, with the breakfast choice and with the central location of the hotel. Thank you for the positive comment on the free minibar. It will be our great pleasure welcoming... More 

Rapid City, South Dakota
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 31, 2015

clean, affordable, friendly staff and fantastic breakfast! We loved the location...great stay and walking distance to great sights! The Haptbahnof station is right across the street so the airport is a mere 12 minutes away! Super layover stay!

Was this review helpful? Yes
Hotel Excelsior E, Leiter Gästebetreuung at Hotel Excelsior, responded to this review

Dear Guest, Thank you very much for choosing Hotel Excelsior for your stay in Frankfurt and for leaving a comment. We are glad to read that you were satisfied with our hotel staff, the cleanliness of the hotel, the breakfast buffet and the central location of the hotel. We are looking forward to hosting you soon again. Kind regards, Hotel... More 

Kuala Lumpur, Malaysia
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed March 27, 2015

This hotel is a little old and the elevator is a little old and slow, but the value is amazing. Location is amazing, just steps away from HBF frankfurt, main train station, the rooms are spacious and comfortable. Mini Bar is COMPLIMENTARY! and it is well stocked! Breakfast is simply delicious, very good spread and great selection, even nice spread... More 

Was this review helpful? Yes 2
Hotel Excelsior E, Leiter Gästebetreuung at Hotel Excelsior, responded to this review

Dear Guest, Thank you very much for choosing Hotel Excelsior for your stay and for sharing your feedback with us. We are delighted to read that you were contented with the central location of the hotel, your room, the complimentary facilities and the selection of the breakfast buffet. We are glad that you were satisfied with the price performance ratio.... More 

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