We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Excelsior

Mannheimerstrasse 7 - 9, 60329 Frankfurt, Hesse, Germany
Hotel amenities
Hotel Excelsior
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ranked #67 of 266 Hotels in Frankfurt
A recent review
Write a Review

984 reviews from our community

Traveler rating
    202
    507
    199
    52
    24
See reviews for
183
258
183
205
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (984)
  • Mar-May only
    (254)
  • Jun-Aug only
    (231)
  • Sep-Nov only
    (262)
  • Dec-Feb only
    (237)
All months
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here one night with my boyfriend and my mum, after a long international flight. It was opposite the main station in Frankfurt, so a very convinent location for a short stay. The station is also where we picked up our hire cars. Hotel staff were polite and helpful, the rooms were clean and there was suitable space for... More 

Was this review helpful? Yes
Hotel Excelsior E, Leiter Gästebetreuung at Hotel Excelsior, responded to this review

Dear Guest, Thank you very much for being our guest and for sharing your feedback with us. We are delighted to read that you were satisfied with the central location of the hotel, the cleanliness of the room and with our hotel staff. Furthermore we are glad that you have enjoyed our included breakfast buffet and our complimentary facilities. It... More 

Edmonton, Canada
1 review
4 of 5 stars Reviewed 6 days ago NEW

I found the rooms to be adequate for the first time and only one night. Excellent breakfast. There is a lot of restaurants just up the street from the hotel and is near the ICE Train Station. I would likely do a lot more researh on teh next hotel stay dependnat on the nature of the trip but this stay... More 

Was this review helpful? Yes
Hotel Excelsior E, Leiter Gästebetreuung at Hotel Excelsior, responded to this review

Dear Guest, First of all we would like to thank you for staying with us and for leaving a feedback. We are delighted to read that you have enjoyed the selection of our breakfast buffet and that you were satisfied with the central location of the hotel and with our hotel staff. It will be our great pleasure welcoming you... More 

Makati, Philippines
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is literally right outside Frankfurt's main train station so it is great to get your bearings when you're in this area. Extensive range of options from breakfast buffet. All day free refreshments at the lobby. Free mini bar in your room. Great service.

Was this review helpful? Yes
Hotel Excelsior E, Leiter Gästebetreuung at Hotel Excelsior, responded to this review

Dear Guest, First of all we would like to thank you for being our guest and for sharing your feedback with us. We are glad that you have enjoyed our breakfast buffet and the free refreshment buffet at the lobby area. Furthermore we are delighted to read that you were satisfied with the central location of the hotel, our service... More 

Bengaluru (Bangalore), India
Senior Contributor
29 reviews 29 reviews
27 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

Visited this place with family in April, everything wonderful as it has always been !, The shower had an issue ! saw this for the first time been staying here in the past too. The other things are upto the mark, the linen, cleanliness, free mini bar, Coffee and tea with snacks in the lobby, breakfast etc. No complaints !... More 

Was this review helpful? Yes
Hotel Excelsior E, Leiter Gästebetreuung at Hotel Excelsior, responded to this review

Dear Guest, Thank you very much for staying at the Hotel Excelsior and for leaving us comments. We are glad that you have decided to stay with us again and that you were overall satisfied. Thank you for the positive comments on the cleanliness of the hotel, the free facilities and our breakfast buffet. We look forward to welcoming you... More 

Lagos, Lagos, Nigeria
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Hotel Excelsior is on point. Great location just opposite the Frankfurt Hauptbanof(main train statiob) There are buses, cabs and trams right in front of the hotel. Breakfast is quite a spread. Rooms are always clean, mini bar is always stocked and free. What else do you need?

Was this review helpful? Yes 1
Hotel Excelsior E, Leiter Gästebetreuung at Hotel Excelsior, responded to this review

Dear Guest, Thank you very much for choosing Hotel Excelsior for your stay in Frankfurt. We are glad that you were content with the central location of the hotel, the cleanliness of your room, the gratis facilities and with our breakfast buffet. It will be our great pleasure welcoming you back. Kind regards, Hotel Excelsior More 

Sydney, Australia
Top Contributor
115 reviews 115 reviews
81 hotel reviews
160 helpful votes 160 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is ideally located adjacent to the central train and bus station and in close proximity to restaurants and shops. Excelsior Hotel is only a 15 minute trip by taxi from the airport, with the cost being around 25 Euros. Upon arrival, we were warmly greeted and efficiently checked in by a friendly staff member and in fact, service... More 

Was this review helpful? Yes 1
Hotel Excelsior E, Leiter Gästebetreuung at Hotel Excelsior, responded to this review

Dear Guest, First of all we would like to thank you for being guest at the Hotel Excelsior and for making the effort to comment on your stay. We are delighted to read that you were satisfied with your room, the central location of the hotel, the free facilities and the breakfast choice. Furthermore we are glad that you were... More 

Ramat Gan, Israel
Top Contributor
138 reviews 138 reviews
36 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I chose the Excelsior due to its location and reasonable prices, and was not disappointed. On the good side: The location across from the Hauptbahnhof, the price, the generous breakfast buffet, the comfortable bed. On the not-so-good side: The shower had this curtain which made it uncomfortable to use it (get a door, you don't always have to give your... More 

Was this review helpful? Yes
Hotel Excelsior E, Leiter Gästebetreuung at Hotel Excelsior, responded to this review

Dear Guest, Thank you very much for staying at the Hotel Excelsior and for sharing your feedback with us. We are glad that you were content with the central location of the hotel, the room rate and with the selection of the breakfast buffet. Thank you for your links. Of course we will forward your comments to the concerned departments... More 

Wiesbaden, Germany
Top Contributor
104 reviews 104 reviews
17 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is located near the train station/bus terminal stop. Taxi are all over the place, restaurants within a minute of the place. The staff was very nice and helped quite a bit on directions. Complimentary mini bar and a great breakfast. The rooms aren't huge but they are clean. Don't expect suites, for the area, this is a great... More 

Was this review helpful? Yes
Hotel Excelsior E, Leiter Gästebetreuung at Hotel Excelsior, responded to this review

Dear Guest, First of all we would like to thank you for choosing Hotel Excelsior for your stay in Frankfurt and for your positive comments. We are glad that you were satisfied with the central location of the hotel, the cleanliness of your room, with our hotel staff, with our complimentary facilities and the breakfast choice. Please feel free to... More 

Sydney, Australia
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 23, 2015

Enjoyed my stay at this hotel, 2 nights in total, service was great, the breakfast was excellent and the free mini bar made my stay here more pleasant. This property is very close to Frankfurt Main central station. Literally across the road. As I had to check out early in the morning for early train ride to Berlin.

Was this review helpful? Yes
Hotel Excelsior E, Leiter Gästebetreuung at Hotel Excelsior, responded to this review

Dear Guest, Thank you very much for staying at the Hotel Excelsior and for sharing your feedback with us. We are delighted to read that you were satisfied with our service, with the breakfast choice and with the central location of the hotel. Thank you for the positive comment on the free minibar. It will be our great pleasure welcoming... More 

Questions? Get answers from hotel staff and past guests. Ask a question

331 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (326)
Viewed
Dining (21)
Viewed
Hotel & grounds (49)
Viewed
Room/suite (95)
Viewed
Bathroom (41)
Viewed
View from room (15)
Viewed
Business center/function rooms (3)
Viewed
1:51
Videos (1)
Viewed
Other (101)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (1)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay