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Hotel Excelsior

Mannheimerstrasse 7 - 9, 60329 Frankfurt, Hesse, Germany
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1 room 1 guest
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Hotel Excelsior
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1,060 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
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  • All months
    (1060)
  • Mar-May only
    (254)
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Cyprus
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We travel for a week with all the family and it was great. Location is main advantage of the hotel but not only. We arrived early before check in time and we were given our room straight away. Breakfast was ok and the very friendly staff.

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Community of Madrid, Spain
Level Contributor
11 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

The area next to the main train station, as in many other cities, is not the best, but at the same time, it is practical to be there as location. The main sightseeings are not far either. The service was really good and nice and the breakfast also quite complete. It has almost everything. The room size was also good... More 

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Taipei, Taiwan
Level Contributor
3 reviews
1 of 5 stars Reviewed 1 week ago

沒空調,酷暑住這裡會中暑的。unbearable on hot summer nights. Fans the hotel provide cannot cool down the room. Be very cautious if you want to stay here during hot summertime. Otherwise the breakfast is good.

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Leer, Germany
Level Contributor
47 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We choose this hotel for it's proximity to the train station. It's only 50m from the entrance. The rooms are small, but clean and exceptable for the price we paid. The minibar is included with two beer, two orange juices and some more soft drinks. There is also a lobby cafe with free tea and coffe, cakes and fruits. We... More 

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Singappore
Level Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at the Hotel Excelsior for 2 nights in Apr15. The room was quit basic but pretty high up. So we did have a view of the city when we opened the windows for air. The fridge was filled with juices, soda and juices, as mentioned in many previous posts. The hotel was conveniently located, really... More 

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Hotel Excelsior E, Leiter Gästebetreuung at Hotel Excelsior, responded to this review

Dear Guest, Thank you very much for your positive feedback about your previous stay with us. We are delighted to read that you were satisfied with the central location of the hotel, with our free services and with the selection of our breakfast buffet. Thank you very much for your recommendation. We are looking forward to welcoming you back upon... More 

Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We booked this hote because we needed a hotel close to train station as we had just a night to spend in Frankfurt + a few bags & a baby. A big plus: we just had to cross the street to get there. it looks kind of shabby from the outside but all hotels around train station look kind of... More 

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Hotel Excelsior E, Leiter Gästebetreuung at Hotel Excelsior, responded to this review

Dear Guest, Thank you very much for staying with us and for reviewing Hotel Excelsior. We are delighted to read that you were satisfied with the central location of the hotel, with the cleanliness of your room and with our hotel staff. Furthermore we are glad that you have enjoyed our complimentary facilities such as the free refreshment buffet at... More 

Mendoza, Argentina
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location of this hotel is perfect for anyone needing access to the train station and thus the airport which is only 3 stops away. It is also conveniently located if you want to walk to "Museum Way". The room was small but very clean. The bathroom has been renovated relatively recently.We were on the side facing the train station... More 

Was this review helpful? Yes
Hotel Excelsior E, Leiter Gästebetreuung at Hotel Excelsior, responded to this review

Dear Guest, Thank you very much for being our guest and for sharing your feedback with us. We are delighted to read that you were satisfied with the central location of the hotel, with the cleanliness of your room, with the free services and with our breakfast buffet. Thank you for the positive comment on our hotel staff. As you... More 

Kawaguchi-shi, Saitama, Japan
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very near from the central station and I love the breakfast of this hotel. I saw many asian tourists here so I felt I was not even coming abroad. The room was good and food was very good. If I have one comment on this place, I was totally sick at that moment before checking in. However I had to... More 

Was this review helpful? Yes
Hotel Excelsior E, Leiter Gästebetreuung at Hotel Excelsior, responded to this review

Dear Guest, First of all we would like to thank you for staying with us and for sharing your feedback with us. We are delighted that you had a pleasant stay with us. Furthermore we are glad that you were satisfied with the central location of the hotel, with your room and with our breakfast choice. Check-In and check-out time... More 

Melbourne, Australia
Level Contributor
7 reviews
3 of 5 stars Reviewed 3 weeks ago

We came during 30+ degrees. Was hot and this hotel has no air-con and no way to keep windows/doors open without HEAPS of noise (and safety as can literally jump over balconies). We had a family room - set of bunk beds and 2 single beds pushed together with separate quiles - this is odd to an Australian! Beds also... More 

Was this review helpful? Yes
Hotel Excelsior E, Leiter Gästebetreuung at Hotel Excelsior, responded to this review

Dear Guest, First of all we would like to thank you for commenting on your stay with us. As you have mentioned our rooms are not air-conditioned but we provide fans instead. We are glad that you have enjoyed our complimentary facilities such as the free drinks from the minibar, the refreshment buffet at the lobby and the free Wi-Fi... More 

Invercargill, New Zealand
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel is literally across the road from the train station and a short walk to town. Staff were friendly and helpful. Breakfast was excellent. Our room 318 was a very small double, so small the bathroom door only opened partially. The floor plan revealed it is one of the smallest rooms available. It faced the train station so not surprisingly... More 

Was this review helpful? Yes
Hotel Excelsior E, Leiter Gästebetreuung at Hotel Excelsior, responded to this review

Dear Guest, Thank you very much for reviewing Hotel Excelsior and for sharing your feedback with us. We are glad that you were satisfied with the central location of the hotel, with our hotel staff and with our breakfast choice. Please do not hesitate to contact or front desk staff if you are not satisfied with your room. Upon availability... More 

Hotel Review Summarization

What travelers say

  • Very good(5)
  • Breakfast buffet(4)
  • Train station(4)
  • Free mini bar(4)
  • Main train station(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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