We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 262 Frankfurt hotels

Hotel Excelsior

3.0 of 5 Hotel   |   Mannheimerstrasse 7 - 9, 60329 Frankfurt, Hesse, Germany (Innenstadt)
Hotel amenities
Save Saved
You added Hotel Excelsior to your Saves list
Hotel Excelsior
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #48 of 262 hotels in Frankfurt
A recent review
3 of 5 stars reviewed 6 days ago
B G Windhoek, Namibia
  • Overview
  • Reviews (833)
  • Photos (289)
  • Amenities
  • Q&A
  • Room tips (87)
  • Location
  • More
Write a Review

833 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Windhoek, Namibia
Top Contributor
64 reviews 64 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I have often stayed at the hotels near the rail station in Frankfurt because of the convenience. The service has always been good but the reason I stop booking at the Excelsior is that it's a big hotel with just one elevator which is a problem if you have luggage. The breakfast is good and a good variety.

Was this review helpful? Yes
Melbourne, Australia
13 reviews 13 reviews
2 of 5 stars Reviewed 1 week ago

I stayed here with my sister during our time in Frankfurt, we were not happy, lucky we were only booked for 2 nights. The exterior of the building was very hideous and unimpressive compared to the lovely buildings around. The staff were ok, not overly friendly. The room was terrible, the bed was hard as a rock, I could forgive... More

Was this review helpful? Yes
Perth, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed1 night at this hotel after arriving by train from Amsterdam . It is located just outside the station. Whilst it is not the most luxurious it is certainly the best value hotel we stayed at in Europe. Very helpful staff, great customer focus, excellent breakfast included in tariff, ironing room, free snacks and mini bar and a very... More

Was this review helpful? Yes 1
Pretoria, South Africa
12 reviews 12 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at Hotel Excelsior for 3 days during our recent visit. The rooms are very clean and comfortable. The hotel is next to the main train station, so it is very convenient. They have a free minibar in the room that is great and the breakfast was also great!!

Was this review helpful? Yes
Doha, Qatar
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

+ Stayed 1 day, Location, Fan, Sky TV, welcome Cake, B'fast, Sound proof and Value for money. - Heat (no AC), Wi-Fi, noisy if u open the window as near to main station, Slow Lift (5minutes) to get down, congested bath and toilet

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed for a single jet lagged evening in June 14. The hotel is getting a little old, but it is made up for in price and service. Right next to the station, we found the accessibility, staff, breakfast and cleanliness balanced out the age factor.

Was this review helpful? Yes 2
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed 7 nights on business in June 2014 - during a heatwave. Booked a standard room at a knock-down price for a central location, literally across the road from the main railway station (the Hauptbahnhof) and with a tram stop right outside. Note that the standard rooms do not have air-conditioning; in 35C heat, this was a serious issue. Luckily... More

Was this review helpful? Yes
Lahti, Finland
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in a triple room for four nights in June 2014. The location of the hotel is excellent, just next to the main railway station of Frankfurt. We arrived early at 9 am (the check-in time is at 12pm). We asked if we could check-in early and luckily it was possible. We asked for a quiet room but we... More

Was this review helpful? Yes
Chino Hills, California
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 16, 2014

The location is great - just a short walk to some nice restaurants and a Starbucks. Breakfast was also pretty good - same options every day, but it was still good. Also free wifi! The wifi was surprisingly fast too. We got there during a bit of a heat wave - it was in the 90's and really humid -... More

Was this review helpful? Yes 1
Hong Kong
12 reviews 12 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 13, 2014

This was my second stay in eight months and will certainly go back again. Nothing had changed between my two stay save that of the Business Centre which was temporarily closed. With free wifi, mini-bar, sumptous breakfast and light snacks in the lobby, what more could I expect for what I had paid for. The reception and breakfast room staff... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Hotel Excelsior, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Excelsior? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Excelsior

Address: Mannheimerstrasse 7 - 9, 60329 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Innenstadt
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Excelsior 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, TripOnline SA, Orbitz, Hotels.com, Cheap Tickets, Tingo, Priceline, BookingOdigeoWL, Despegar.com, HotelTravel.com, Otel and Venere so you can book your Hotel Excelsior reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Excelsior Hotel Frankfurt

289 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (285)
Hotel & grounds (45)
Videos (1)
Dining (18)
View from room (13)
Bathroom (31)
Room/suite (79)
Other (98)

Management photos: Courtesy of the property manager

All management photos (5)
Room/suite (1)
Hotel & grounds (1)
Other (3)


Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style
#13 Best Value Hotel in Frankfurt #24 Family Hotel in Frankfurt
Hotel Class
Number of rooms

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer