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All 264 Frankfurt hotels

Hotel Excelsior

3.0 of 5 Hotel   |   Mannheimerstrasse 7 - 9, 60329 Frankfurt, Hesse, Germany (Innenstadt)
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Hotel Excelsior
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Ranked #53 of 264 Hotels in Frankfurt
A recent review
4 of 5 stars reviewed yesterday
967gerbens Frankfurt
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864 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Frankfurt
1 review
4 of 5 stars Reviewed yesterday NEW

Hotel Excelsior is very conveniently located next to the central station and subway/tram stops. Friendly personnel. A bit dated, but good rooms. The shower is a bit small, bed excellent. Great breakfast, free minibar. One minor point: capacity of lifts is not enough especially at rush hour in the morning. I will certainly go there again!

Review collected in partnership with Galahotels.com

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Drogheda, Ireland
Contributor
15 reviews 15 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I was in Frankfurt for the marathon, so certain things were important to me. I was looking for a decent bed, in a good location, accessible from the train station and with breakfast included. The bed wasn't particularly comfortable, but on all other accounts, I was very happy. The breakfast buffet was more than good enough, the minibar was restocked... More

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Hotel Excelsior E, Leiter Gästebetreuung at Hotel Excelsior, responded to this review

Dear Guest, Thank you for leaving a comment on Tripadvisor. We are glad to read that you were satisfied with our complimentary features, our selection of our breakfast buffet and our service. Especially your note about our Hotel staff gives us pleasure. One of our goals among others is to gain our guests as satisfied returning guests. We are delighted... More

Tel Aviv, Israel
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

The only thing worse room was quite small 1. free internet. 2. The free minibar 3. excellent breakfast, including rice and tortillas 4. Excellent location near the train station. Do not need anything else!

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Hotel Excelsior E, Leiter Gästebetreuung at Hotel Excelsior, responded to this review

Dear Guest, Thank you for leaving a comment about your stay with us at the Hotel Excelsior. We are glad that you enjoyed our complimentary features and we hope to welcome you soon again. Warm regards, Hotel Excelsior More

Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The hotel is steps outside of the main train station. It is about a mile outside of the center of Frankfurt. Positives: Location Free drinks from minibar Free WiFi (which is actually pretty good) Free Breakfast (pretty good too) Reasonable price Negatives: Small Room even smaller bathroom shower spills water out needs a bit of updating Summary: I wouldnt stay... More

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Hotel Excelsior E, Leiter Gästebetreuung at Hotel Excelsior, responded to this review

Dear Guest, We appreciate your comments about your stay at Hotel Excelsior on Tripadvisor. It pleases us to read that you were satisfied with our complimentary benefits. We would like to recommend our spacious rooms at our connecting Hotel Monopol next door that might be convenient for couples. Please feel free to contact our Reservation department for your future stays.... More

San Francisco, California
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

We stayed for only one night - thank goodness ... Cons: The parking itself was already so spooky with extremely narrow passageways and 26 euros per day ... Beds are not so comfortable and short!!! Bathroom is tiny but acceptable ... Had hard time getting out of the tub without stepping on the toilet lid!!! Door(s) do not close -... More

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Hotel Excelsior E, Leiter Gästebetreuung at Hotel Excelsior, responded to this review

Dear Guest, Thank you for leaving a comment on Tripadvisor. We are glad that you have enjoyed our breakfast buffet and our complimentary benefits. You have mentioned our parking spots that we offer to our guests. Parking fee for all day is €20,00 or charge per hour €2,50. Thank you for bringing up our free Wi-Fi that our guests can... More

Brisbane, Australia
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The room I was given was very small. It had a single narrow bed in it. The bathroom was tiny. The shower cubicle was so small I had problems turning around in it and I am not overweight. There was no extractor fan in the bathroom. The air vent in it vented into the room. Every time one used the... More

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Hotel Excelsior E, Leiter Gästebetreuung at Hotel Excelsior, responded to this review

Dear Guest, Thank you for leaving a comment on Tripadvisor. In order to improve our guest satisfaction we appreciate your feedback on your stay at the Hotel Excelsior. We are sorry for the inconveniences you have experienced. It would be our pleasure to offer you upon your next visit an upgrade to a Junior Suite upon availibilty at our 4... More

Okinawa, Japan
Contributor
17 reviews 17 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed one night. Great location next to the station (albeit the red light district around the station). Very cheap but nice breakfast, free internet and free minibar. Expect no frills but highly recommended.

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Hotel Excelsior E, Leiter Gästebetreuung at Hotel Excelsior, responded to this review
Google Translation

Sehr geehrter Gast, Vielen Dank für Ihren Besuch in unserem Hause und Ihrem Eintrag auf Tripadvisor. Wir freuen uns, dass... More

BUDAPEST
Top Contributor
87 reviews 87 reviews
24 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Few steps from Frankfurt Hauptbahnhof. The hotel is silent, very clean, my single room was spacious enough, with free minibar, flatscreen tv., heating, soundproof windows. The checkin-checkout very quick. The stuff is very helpful and polite. Breakfast simply EXCELLENT! After breakfast until evening free cakes, bisquits, tee, coffee in the foyer. S-bahn, U-bahn, trams, buses front of hotel or some... More

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Perth and Kinross, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Hard to fault at this price. Maybe room was a little cramped but everything else was good from the location near the station to the free (included) room mini-bar contents and daytime hot drinks and cake in the reception area to the generous breakfast to the cleanliness and comfort of the room in general. On the other hand we had... More

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ko samui
Top Contributor
59 reviews 59 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Location is great. Right next to the HBF. Rooms are on the smaller side and abit worn down. Toilets are tiny. Breakfast is good. Its a hotel living in the 80s. Staff are nice and friendly. For a night its fine but if i have a longer stay i would look for better hotels in the area.

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Additional Information about Hotel Excelsior

Address: Mannheimerstrasse 7 - 9, 60329 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Innenstadt
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Excelsior 3*
Number of rooms: 195
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Also Known As:
Excelsior Hotel Frankfurt

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