We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 262 Frankfurt hotels

Hotel Excelsior

3.0 of 5 Hotel   |   Mannheimerstrasse 7 - 9, 60329 Frankfurt, Hesse, Germany (Innenstadt)
Hotel amenities
Save Saved
You added Hotel Excelsior to your Saves list
Hotel Excelsior
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Ranked #53 of 262 hotels in Frankfurt
A recent review
4 of 5 stars reviewed 3 days ago
Gill M Kalgoorlie, Australia
  • Overview
  • Reviews (814)
  • Photos (289)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (91)
  • Location
  • More
Write a Review

814 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Kalgoorlie, Australia
Senior Contributor
45 reviews 45 reviews
27 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is opposite the Hauptbahnhof, but wasn't noisy. Also within walking distance of the main tourist sights. Our room was adequate although furniture a bit tired. There is a free minibar. The bar contains soft drinks, water and a couple of bottles of beer. There is also free tea, coffee, cake and fruit in reception in the afternoon. Also... More

Was this review helpful? Yes
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Arrived in evening after an 13 hours long-haul flight, excluding the tiring half-day layover time, from Singapore. Hotel is easy to access from airport as it is situated right opposite the Frankfurt train station. Another reason is due to the ease of picking up the rental car next morning. Hotel's exterior looks a bit rundown, however the efficiency of the... More

Was this review helpful? Yes
Melbourne, Australia
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Arrived late in the evening,after 30 hour's in flight ,person at the reception by the name of Janana expected me to rectify a double booking problem they had with booking.com threatening me I would be charged twice for my stay, after a lengthy discussion with this arrogant person he agreed to make a phone call, and rectify the situation .... More

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Staid here in July when it was very hot,so the lack of Air con wasn't as welcomed as the free mini Bar or the varied Breakfast. Would stay here again and have no problem recommending others to do likewise.

Was this review helpful? Yes 1
Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

First impression when arriving was that it looked a little tired (just like us after our trip). However the friendly and efficient staff eased our minds when checking in. Travelling with our teenage daughter can be difficult as she is not at ease staying in her own room when travelling in foreign places so we were delighted to have a... More

Was this review helpful? Yes 2
Bristol, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 23, 2014

If you work on the premise that you get what you pay for, this hotel is a steal,representing outstanding value for money, I won't go over the pluses already mentioned but would also mention the unusual feature of being able to Check in at Noon (we got there at 11.00 and were allowed to go to our room) and a... More

Was this review helpful? Yes 5
Windhoek, Namibia
Top Contributor
77 reviews 77 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed July 18, 2014

I have often stayed at the hotels near the rail station in Frankfurt because of the convenience. The service has always been good but the reason I stop booking at the Excelsior is that it's a big hotel with just one elevator which is a problem if you have luggage. The breakfast is good and a good variety.

Was this review helpful? Yes
Melbourne, Australia
13 reviews 13 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 15, 2014

I stayed here with my sister during our time in Frankfurt, we were not happy, lucky we were only booked for 2 nights. The exterior of the building was very hideous and unimpressive compared to the lovely buildings around. The staff were ok, not overly friendly. The room was terrible, the bed was hard as a rock, I could forgive... More

Was this review helpful? Yes
Perth, Australia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 12, 2014

We stayed1 night at this hotel after arriving by train from Amsterdam . It is located just outside the station. Whilst it is not the most luxurious it is certainly the best value hotel we stayed at in Europe. Very helpful staff, great customer focus, excellent breakfast included in tariff, ironing room, free snacks and mini bar and a very... More

Was this review helpful? Yes 2
Pretoria, South Africa
12 reviews 12 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 7, 2014

We stayed at Hotel Excelsior for 3 days during our recent visit. The rooms are very clean and comfortable. The hotel is next to the main train station, so it is very convenient. They have a free minibar in the room that is great and the breakfast was also great!!

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Hotel Excelsior, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Excelsior? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Excelsior

Address: Mannheimerstrasse 7 - 9, 60329 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Innenstadt
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Excelsior 3*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Orbitz, Hotels.com, Cheap Tickets, Tingo, Priceline, TripOnline SA, BookingOdigeoWL, HotelTravel.com, Otel and Venere so you can book your Hotel Excelsior reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Excelsior Hotel Frankfurt

289 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (285)
Hotel & grounds (45)
Videos (1)
Dining (18)
View from room (13)
Bathroom (31)
Room/suite (79)
Business center/function rooms (3)
Other (95)

Management photos: Courtesy of the property manager

All management photos (5)
Business center/function rooms (1)
Room/suite (1)
Hotel & grounds (1)
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in
any neighborhood
in Frankfurt with
any amenities


Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style
#8 Best Value Hotel in Frankfurt #27 Family Hotel in Frankfurt
Hotel Class
Number of rooms

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Hotel Excelsior and other travelers.
1 question
Ask a question
1 day ago

See all questions (1)

Questions? Get answers from Hotel Excelsior staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer