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All 263 Frankfurt hotels

Grandhotel Hessischer Hof

5.0 of 5 Hotel   |   Friedrich-Ebert-Anlage 40, 60325 Frankfurt, Hesse, Germany (Innenstadt)
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89%
Ranked #5 of 263 hotels in Frankfurt
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 weeks ago
SkyeTraveler Boston, Massachusetts
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Boston, Massachusetts
Top Contributor
168 reviews 168 reviews
162 hotel reviews
574 helpful votes 574 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Definitely this hotel gets points taken off for being under renovation. You can't open the windows at all, and no light can come into the rooms -- disappointing when the sun is shining in Frankfurt. Forget about lounging in your room after about 8:30 am because the drilling and hammering start around that time. It's a shame, as the hotel... More

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HESSISCHER_HOF, Public Relations Manager at Grandhotel Hessischer Hof, responded to this review

Dear SkyeTraveler, thank you very much for taking your time to review your stay with us. We are the most individual five star Hotel in Frankfurt and we attach great importance to give every one of our guests a first-class Service. We do really regret that we could not fulfill your expectations this time during our construction works but we... More

Dubai
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was potentially one of the best hotels we have stayed in. Staff were welcoming and friendly and the whole place was relaxing and beautifully appointed. However, knowing that there was renovation going on, we asked for a quiet room and were assured that we had been given one. Unfortunately through illness I had to remain in the room for... More

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HESSISCHER_HOF, Guest Relations Manager at Grandhotel Hessischer Hof, responded to this review

Dear Carolyn M, thank you for sharing your comments with us regarding your recent stay at the Grandhotel Hessischer Hof. We do really apologize for the inconveniences through the construction works (even more under your sick feelings) and that we could not meet your expectations this time. All the more we are pleased that you felt comfortable through our Team... More

Ottawa, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

The hotel is under renovations...still. When we booked it said they would be finished...but they are not. Drilling throughout the day, windows blocked with plastic. No air coming in except through the rips in the plastic. Front of hotel is very noisy too as it is on the main street. The rooms are very dim but they will give you... More

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HESSISCHER_HOF, Guest Relations Manager at Grandhotel Hessischer Hof, responded to this review

Dear „Janet M“, Thank you very much for reviewing your recent stay at the Grandhotel Hessischer Hof. We would like to take the opportunity to apology for the inconveniences and dissatisfaction through the ongoing constructions in our hotel. Covering the windows with plastic was done in preventing the dust and dirt from the renovation and of course to secure your... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 11, 2014 via mobile

Stayed for several nights in February on a business trip. Beautiful room. Fresh air! Fresh fruit in room was appreciated. Hosted a business breakfast in restaurant which was very good. Room service food excellent. Renovation works did not interfere with stay. Recommended.

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Munich
Contributor
16 reviews 16 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 16, 2014

Great located opposite Frankfurt Messe this partly renovated hotel offers a very good stay in Frankfurt for business visitors. Very friendly and helpful staff, classical designed rooms, lobby and restaurant makes you feel in a real Grand Hotel. Some bath rooms were newly renovated. My nicely decorated room was a junior suite and offered a lot of space. The Hotel... More

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Birmingham, United Kingdom
Top Contributor
83 reviews 83 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 16, 2014

Once inside the hotel is luxurious and cozy. Renovation is still underway so you cant really 'see' the hotel from the outside and in the old building the windows are covered with scaffolding. We reserved a room in the 'separate' building which seems more modern and is not affected by the construction. We only stayed the weekend and it was... More

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Muntinlupa, Philippines
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 14, 2014

Excellent hotel! One of the best hotels we have stayed in Europe. This was our 3rd year to stay here. We also stayed in 2011, 2013 and 2014. In 2013 we celebrated our 40th wedding anniversary and the hotel was most solicitous. We had a memorable dinner at the hotel's restaurant. This year, we came back for our 41st wedding... More

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Stockholm, Sweden
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed February 5, 2014

The hotel undergoes an extensive refurbishment which means that for instance ventilation does not work property and the windows are covered so you cannot see anything. This also means that the room gets very dark. It is not ok to charge full rate during such extensive works. There are much better options in Franfurt in the € 200 range.

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HESSISCHER_HOF, Leiter Gästebetreuung at Grandhotel Hessischer Hof, responded to this review

Dear MrPinefir, thank you very much for taking the time to share your experience in our Grandhotel Hessischer Hof. We would like to take the opportunity to personally apologize for the inconviniences and dissatisfaction through the covered windows and the ongoing renovations. On our website, as well as on the booking platforms, it is mentioned that our hotel undergoes some... More

Dar Es Salaam
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 13, 2014

We loved our stay here! All the staff were excellent and helpful. Location was across the underground station so very convenient. The room and bathroom was amazing! They had even put a little colouring kit in the room for the kids along with little bedroom slippers. The hotel itself was superb! Just what i would expect from a 5*!I would... More

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Tokyo, Japan
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 20, 2013

I stayed 1 night at this hotel in the end of Sep 2013. Although it was not mentioned anywhere about the renovation(re-construction) was on going, I came to know this after I opened the window curtain at the room at 7th floor. It would have had nice pretty city view from the window if there was no set of construction... More

Was this review helpful? Yes 1
HESSISCHER_HOF, Leiter Gästebetreuung at Grandhotel Hessischer Hof, responded to this review

Dear Atsuko K, thank you very much for taking the time to share your experience in our Grandhotel Hessischer Hof. We are glad you enjoyed your stay in our hotel. Regarding your point of not receiving any information about the renovation phase, please be assured that we left a note with every booking platform as well as on our website.... More

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Additional Information about Grandhotel Hessischer Hof

Also Known As:
Hotel Hessischer Hof
Hessischer Hof Frankfurt
Address: Friedrich-Ebert-Anlage 40, 60325 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Innenstadt , Westend-Süd
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#5 Romantic Hotel in Frankfurt
#5 Luxury Hotel in Frankfurt
#5 Business Hotel in Frankfurt
#5 Family Hotel in Frankfurt
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grandhotel Hessischer Hof 5*
Official Description (provided by the hotel):
The Hotel Hessischer Hof, is the only privately owned 5 star accommodation in Frankfurt. Enjoy the comfort of a traditional luxury hotel, incomparable service and personal hospitality.The only hotel in Frankfurt that offers an extraordinary value included in the room rates: WiFi, Minibar, pay-tv, daily hospitality suite with free welcome drink and snacks from 6 pm to 8 pm as well as shoe shine service and fresh fruits in room. Enjoy the comfort of a traditional hotel with exceptional service. ... more   less 
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