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Marriott Hotel Frankfurt

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Marriott Hotel Frankfurt

5.0 of 5
Hamburger Allee 2, 60486 Frankfurt, Hesse, Germany (Innenstadt)
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Marriott Hotel Frankfurt
185 traveler photos
Ranked #42 of 261 hotels in Frankfurt
4.0 of 5 stars 455 Reviews
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455 reviews from our community

Traveler rating
    122
    226
    77
    23
    7
See reviews for
Families
31
 
Couples
68
 
Solo
87
 
Business
250
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Wrightwood, CA
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
31 helpful votes 31 helpful votes
“I'd stay again”
4 of 5 stars Reviewed May 14, 2013

I stayed two nights in this hotel that is perfectly suited for business travel. There are nice restaurants and a few stores in the lobby for essentials, but there isn't much within winters walking distance. In the summer, head towards the University for some fun restaurants.

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Nice & Friendly Staff”
4 of 5 stars Reviewed May 7, 2013

Hotel is reasonably price. Rooms clean and comfy and service staff friendly. But pls be weary as the housekeeping staff will enter yr rooms unexpectedly even with the Do Not Disturbed displayed. Have been cases of housekeeping staff going thru guest's belongings to steal $$$. So pls lock up in safe deposit boxes in the rooms. Wifi internet can be... More

Was this review helpful? Yes 1
tdtil, Director of Rooms Operations at Marriott Hotel Frankfurt, responded to this review
May 10, 2013

Dear Gerald_Sum, First of all I would like to thank you for choosing the Marriott Hotel for your recent visit to Frankfurt. By posting a review on Tripadvisor you are providing great and helpful feedback to us as well as to other travellers. On the one hand I am delighted to read about the friendly service you received. However, since... More

Weston, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great Business Hotel”
5 of 5 stars Reviewed May 7, 2013

The Marriott is located right across the street from the Convention Center and either walking distance from restaurants and shops or a short cab ride. Hotel itself is very comfortable and provides great service.

Was this review helpful? Yes 1
tdtil, Director of Rooms Operations at Marriott Hotel Frankfurt, responded to this review
May 10, 2013

Dear Nehdard, Thank you for staying at the Frankfurt Marriott Hotel and thank you also for writing about your experience. It is wonderful to learn that you enjoyed our rooms, service and the breathtaking views all of our rooms offer. We would love to be your host again for your next trip to our city of Frankfurt. Looking forward to... More

London
Senior Contributor
45 reviews 45 reviews
41 hotel reviews
Reviews in 29 cities Reviews in 29 cities
24 helpful votes 24 helpful votes
“Alright”
4 of 5 stars Reviewed April 28, 2013

I was at the Marriott for work, below are the pros and cons: Pros: -Good executive lounge with decent selection of food and drinks -Professional check-in staff -gym has a decent selection of equipment (although the standards across different Marriotts do vary) -location is ok if you need to access the train station, but the hotel is not on a... More

Was this review helpful? Yes 1
See 2 more reviews by numb15 for Frankfurt
tdtil, Director of Rooms Operations at Marriott Hotel Frankfurt, responded to this review
April 29, 2013

Dear numb15, First of all I would like to thank you for choosing the Marriott Hotel for your recent visit to Frankfurt. Also, we very much appreciate the detailed feedback provided. It is wonderful to read about the good service you received by our check in staff. We also get a lot of very positive feedback about our Executive Lounge... More

Bydgoszcz, Poland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Business stay”
4 of 5 stars Reviewed April 27, 2013

Just stayed there during a business trip. Very pleasant hotel although a but dated (previous reviewers had the same comments). They are upgrading the floors so they told me that there could be some reconstruction noise. I was on a low floor and heard nothing. The staff is extremely helpful. All in all a pleasant stay.

Was this review helpful? Yes 1
tdtil, Director of Rooms Operations at Marriott Hotel Frankfurt, responded to this review
April 29, 2013

Dear Busy_Traveller_1, Thank you for staying with us during your business trip to Frankfurt and for taking the time to write about your experience. I am glad to learn that you enjoyed your stay and the service provided. We will proudly share your comments with our staff. As mentioned in you review, we are currently upgrading our rooms and we... More

Bowie, Maryland
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“Great View”
4 of 5 stars Reviewed April 24, 2013

The entire staff at this hotel was excellent. They provided great places to visit, operating hours of places to eat and helped plan my route to the airport from the hotel. I stayed on one of the higher floors and the view across Frankfurt was amazing. In the executive lounge, the staff was very hospitable and the food was plentiful.... More

Was this review helpful? Yes 1
tdtil, Director of Rooms Operations at Marriott Hotel Frankfurt, responded to this review
April 26, 2013

Dear RollingAlong2011, Your positive review about our hotel is very much appreciated and will certainly be of great assistance for fellow travellers. It is wonderful to read about the good service our staff provided. Apart from the impressive views our rooms offer, they will all shine with a new design by the end of August. Needless to say that we... More

Chicago, IL
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 17 cities Reviews in 17 cities
30 helpful votes 30 helpful votes
“Comfortable Hotel with Friendly Staff”
4 of 5 stars Reviewed April 24, 2013 via mobile

Rooms are comfortable, though a bit outdated. Staff are very friendly and helpful. Location is good. Sadly exec lounge is closed on weekends. Definitely more of a business hotel but very comfortable. I spent two nights here and would certainly stay here again. The cafe serves expensive, though excellent, coffee with very friendly service. WiFi was slow, tough certainly adequate... More

Was this review helpful? Yes 1
tdtil, Director of Rooms Operations at Marriott Hotel Frankfurt, responded to this review
April 26, 2013

Dear sautillo, Since more and more customers base their hotel choice on Tripadvisor reviews, I am very thankful for all our guests who take the time to write about their experience at the Frankfurt Marriott Hotel. Obviously it is needless to say, that I am even more delighted if it is a positive review like yours. We have been receiving... More

Irvine, California
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
“Business only, not for holiday says”
2 of 5 stars Reviewed April 17, 2013

I have stayed at this hotel twice in the past few years. The first time it was for business and while I realized the rooms were small, it wasn't until I came back with my wife and son that I realized how small. The rooms holds a king size bed and a chair and desk. That's it, no room to... More

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tdtil, Director of Rooms Operations at Marriott Hotel Frankfurt, responded to this review
April 18, 2013

Dear jwalken, Thank you for your detailed and helpful review of our hotel and services. I was sorry to learn that you seemed to have missed a personal touch which we usually get good feedback on. Personalized service differentiates a good hotel from an excellent hotel and your words will not go unnoticed. Due to our location in Frankfurt, we... More

LONDON
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
“Huge hotel but a bit dated American type styling”
3 of 5 stars Reviewed April 13, 2013

I stayed here a few times on business. Things I most liked was the "executive floor" giving you access to free food and drink, so breakfasts could be kept light and if you didn't want a full supper, then the finger buffet was good. I also particularly enjoyed the brasserie. The steak was very well cooked and the wines were... More

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tdtil, Director of Rooms Operations at Marriott Hotel Frankfurt, responded to this review
April 18, 2013

Dear London_Karen_G, Your review of our hotel will certainly be of great help for other travellers and we would like to thank you for the time you invested in it. It is wonderful to learn that you had a good stay with us and enjoyed our Executive Lounge and Brasserie. Our Marriott Rewards Gold & Platinum Elite Members have complimentary... More

Cairo, Egypt
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
“About time they Renovate”
3 of 5 stars Reviewed April 12, 2013

I've stayed at this hotel for months on end. Its very dated, old tube TV, the carpet looks like its from the 90s. Just the overall vibe of the hotel says OLD. Although,the staff are amazing. They go above and beyond the call of duty to make your stay pleasant. The Lounge is great also with great staff. You can... More

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See 2 more reviews by AJetsonFromHarlem for Frankfurt
tdtil, Director of Rooms Operations at Marriott Hotel Frankfurt, responded to this review
April 18, 2013

Dear AJetsonFromHarlem, First of all I would like to thank you for choosing the Marriott Hotel for your recent visit to Frankfurt. Also, we very much appreciate the time you spent on providing us and fellow travellers with valuable feedback. As you mentioned in your review, our hotel is currently being upgraded based on the feedback our customers have given... More

 
 
Marriott Hotel Frankfurt
Marriott Hotel Frankfurt
4.0 of 5 stars 455 reviews
Enter dates 1 night 2 nights
 
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Hotel Summarization (Beta)

What travelers say

  • “Executive Lounge” (16)
  • “Very good” (10)
  • “City center” (6)
  • “Room service” (5)
  • “Very friendly” (5)
  • “Not great” (4)
  • “Extremely helpful” (4)
  • “Breakfast buffet” (3)
  • “American sports bar” (3)
  • “Same price” (3)

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Additional Information about Marriott Hotel Frankfurt

Address: Hamburger Allee 2, 60486 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt > Innenstadt , Westend-Süd
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Wheelchair access
Hotel Style:
#23 Family Hotels in Frankfurt
#26 Luxury Hotels in Frankfurt
#26 Business Hotels in Frankfurt
Price Range: $$
Hotel Class:5 star (5*)
Reservation Options:
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Also Known As:
Marriott Frankfurt
Frankfurt Marriott

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Marriott Hotel Frankfurt
Hamburger Allee 2
60486 Frankfurt, Hesse
Germany
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