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Frankfurt Marriott Hotel

4.5 of 5 Hamburger Allee 2, 60486 Frankfurt, Hesse, Germany
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Frankfurt Marriott Hotel
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Frankfurt Marriott Hotel
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255 reviews from our community

Traveler rating
    115
    106
    24
    5
    5
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25
48
12
148
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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Mumbai, Maharashtra, India
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars NEW

we have been staying at Marriott Frankfurt over last 10 years during our trade shows. big advantage across the road of the most efficient & convenient trade show ground in the world. which means Frankfurt Marriott (FM) can be pricy and arrogant. But the superb speciality of this property is they are the most humble, committed and superbly consistent in... More 

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Macae, RJ
1 review
5 of 5 stars Reviewed 1 week ago

The hotel is really modern and clean and have a great breakfast as well. But my favorite thing at the hotel was their employers, especially a girl from the reception. On my last night in Frankfurt, I decided to talk to her, but I was so nervous that the only thing that I asked her was her name.

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FDBergk, Leiter Front Office at Frankfurt Marriott Hotel, responded to this review

Dear rodolfovalentino197, thank you for your excellent 5 star rating and taking the time to share your feedback on tripadvisor. I am very proud to hear that everything was to your fullest satisfaction. I already passed on your comments to the entire team, especially to the ladies working at the front desk. I am pleased to hear that you loved... More 

North Salt Lake, Utah
Top Contributor
67 reviews 67 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location, fantastic staff, restful sleep. The hotel is modern and clean, rooms are nice. The relativly easy access to everything also is a highlight. There bedding package is very firm and could not be accused as overly luxurious.

Was this review helpful? Yes 1
FDBergk, Leiter Front Office at Frankfurt Marriott Hotel, responded to this review

Dear N T, thank you very much for your excellent 5 star rating and taking the time to share your feedback on tripadvisor. I am very happy to hear that you liked the location, but even more excited that you loved the "fantastic staff". I already shared your feedback with the entire team. The beds had just been renewed as... More 

Kindsbach, Germany
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was staying in Frankfurt for one night to see Queen in concert. The arena was right across the street from the hotel so the location couldn't have been any better for my purpose. Upon arriving at the hotel, the bell hop was helpful and informative about what I needed to do regarding check in, and what my options were... More 

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tdtil, Director of Rooms Operations at Frankfurt Marriott Hotel, responded to this review

Dear Adam W, Thank you for staying at the Frankfurt Marriott Hotel and for sharing your experience on Tripadvisor! It is wonderful to read that you enjoyed your stay and I very much hope that the concert also met your expectations. As mentioned in your review the Frankfurt Marriott Hotel is not only located across the street from the fairgrounds... More 

Cincinnati, Ohio
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The last time I stayed at the hotel was 2 years ago when their decor was something out of the Brady Bunch. Since then, they have updated the look of the rooms to be much more contemporary and I like it. The beds are more comfortable and the bathroom layout makes much more sense now. The hotel is still in... More 

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tdtil, Director of Rooms Operations at Frankfurt Marriott Hotel, responded to this review

Dear cacheng88, I absolutely agree that our "old" rooms were a bit dated as far as the design is concerned and I am happy to learn that you like the new ones. The entire hotel was renovated not too long ago and we are receiving nothing but wonderful feedback about it. While the hotel offers several dining options already there... More 

Arlington, Virginia
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

It was a very nice hotel with the expected Marriott quality. Location is good with a trolley stop directly in front of the hotel so easy access to other parts of the city. Main train station is 4 stops away. Our room wasn't huge, but it was adequately sized and well appointed with a nice view of the city. Furnishings... More 

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tdtil, Director of Rooms Operations at Frankfurt Marriott Hotel, responded to this review

Dear WoodOw, Thank you for choosing the Marriott Hotel for your recent visit to Frankfurt! You were absolutely right about the new furnishings since the hotel was recently renovated. I was particularly delighted about your kind words regarding our service and staff which I will proudly share during our next team meeting. As far as the room amenities are concerned,... More 

Wiltshire, UK
Top Contributor
57 reviews 57 reviews
47 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Centrally located and of a good standard, I enjoyed my 2 night stay in this Marriott on my first visit to Germany. The room was large and had a nice view of the city. All the usual amenities were available in the room including tea and coffee facilities and the bathroom was very modern. The hotel itself had a nice... More 

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tdtil, Director of Rooms Operations at Frankfurt Marriott Hotel, responded to this review

Dear Mac7471, The time invested in writing this review is very much appreciated and we are delighted to learn that we were able to meet your expectations. I am convinced that your detailed comments about your stay will be of enormous help for others when planning their trip to Frankfurt. We would love to welcome you back to the Marriott... More 

Dublin, Ohio
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This hotel is simply not up to advertised standard. The building is old, the rooms and corridors (even on "executive" floors) are beyond tired and in clear need of refurbishment , the "too few" elevators are not of modern standard, & the standard of service is at best 3 star.

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tdtil, Director of Rooms Operations at Frankfurt Marriott Hotel, responded to this review

Dear GOmanGO49, First of all I would like to thank you for choosing the Marriott Hotel for your recent visit to Frankfurt and for taking the time to share your experience on Tripadvisor. I was very sorry to learn that our hotel and service did not live up to your expectations. We are striving to provide excellent customer service and... More 

Cincinnati, Ohio
Contributor
15 reviews 15 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice location, walking distance to many areas of interest including the train station, conference halles and the city centre. They had a nice coffee shop and a sports bar. That was very convenient especially when the NFL Playoffs were going on. They had a live satellite feed for both the championship games. Rooms were very clean and they were able... More 

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tdtil, Director of Rooms Operations at Frankfurt Marriott Hotel, responded to this review

Dear Craigroun, Thank you for taking the time to write about your time at the Frankfurt Marriott Hotel! We are delighted to read that you enjoyed your stay with us and were able get some well-deserved rest. Our Champions Sports Bar is very popular with hotel guests as well as locals and they broadcast all of the most important sports... More 

Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My 1st stay in Germany was at this Marriott. Top Notch Service, Kind and curtious staff, First Class Accomidations and HONESTY!!! I accidently left some credit cards on the desk in my room and did not realize until I got back to the USA. THese folk not only secured my cards, but FEDEX my cards overnight to me. This is... More 

Was this review helpful? Yes 1
tdtil, Director of Rooms Operations at Frankfurt Marriott Hotel, responded to this review

Dear tvproducercbs, It is wonderful to learn that you not only enjoyed your stay with us but were also able to retrieve your forgotten credit card. I perfectly know what it feels like to lose your wallet or credit credit and I will happily share your kind word with our staff. Thank you so much for recommending us on Tripadvisor!... More 

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Additional Information about Frankfurt Marriott Hotel

Address: Hamburger Allee 2, 60486 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Innenstadt , Westend-Süd
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Frankfurt Marriott Hotel 4.5*
Number of rooms: 587
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Also Known As:
Marriott Frankfurt
Frankfurt Marriott
Hotel Style:
#4 Family Hotel in Frankfurt
#9 Luxury Hotel in Frankfurt
#14 Business Hotel in Frankfurt
#19 Romantic Hotel in Frankfurt

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