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Frankfurt Marriott Hotel

#16 of 265 Hotels in Frankfurt
Certificate of Excellence
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Hamburger Allee 2, 60486 Frankfurt, Hesse, Germany
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Frankfurt Marriott Hotel
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Frankfurt Marriott Hotel
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282 reviews from our community

Traveler rating
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    117
    27
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    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Williamsville, New York
Senior Contributor
49 reviews 49 reviews
32 hotel reviews
119 helpful votes 119 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My first impression of this hotel was not very good, but fortunately, it quickly improved. My husband and I arrived at 8AM following an overseas flight from the USA. I had been in direct contact with the hotel informing them of our early arrival and requested an early check in, if possible. When we arrived, the desk clerk was extremely... More 

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Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Nice hotel, well kept and very clean. Central to anything you want to get to in Germany with the the trainstation being a short walk away. Rooms are pretty standard, but still nice. Great view from any side because of it location. Executive lounge is nice and stays open later than any I have stayed at.

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Kearny, New Jersey
Top Contributor
147 reviews 147 reviews
17 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

One of the nicest Marriott's we have stayed in. The rooms big and comfortable and the location was good not far from the tourist area but, you do have to walk a little. We stayed here the day before our flight home and enjoyed the Romer (a must see), The Hauptwache the pedestrian area and the opera house which we... More 

Was this review helpful? Yes 1
RobSna, Manager at Frankfurt Marriott Hotel, responded to this review

Dear Sir / Madam, I am glad to see that you enjoyed your stay with us in the hotel. It appears that you were also able to see some of the marvellous attractions of the city. one of my personal ones also being the Opera House. Kind regards from Frankfurt Rob Snaith Director of Room Operations More 

Darien, Illinois
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Recently my wife and I had an opportunity to spend a night at this hotel. The hotel is conveniently located near the airport. Coming from JW Marriotts in Dubai and in India, the room sizes felt little bit compressed but they are decent in relation to European hotels. Rooms are basic. Shower is sort of open and prone to flooding... More 

Was this review helpful? Yes 1
RobSna, Manager at Frankfurt Marriott Hotel, responded to this review

Dear Sir / Madam, Thank you for taking the time to pass on your comments to us about your recent stay here in the hotel. It pleases me greatly when our team members are acknowledged by guests for their exemplary customer service. I look forward to welcoming you back to the Frankfurt Marriott Hotel in the future. Rob Snaith Director... More 

Fayetteville, NC
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had friends visiting from the US, who needed a wheel chair accessible location. This hotel was in the perfect location to meet all of there needs. The hotel was in walking distance of many major places of interest. The hotel staff was exceptional.

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RobSna, Manager at Frankfurt Marriott Hotel, responded to this review

Dear Mr Hunt, I am pleased that we were able to satisfy your guest's staying needs while they were here in Frankfurt. The Hotel's location certainly makes it a favourite, and first choice for many visitors to Frankfurt. Kind regards Rob Snaith Director of Room Operations More 

Dallas, TX
Top Contributor
61 reviews 61 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We enjoyed our stay at the Frankfurt Marriott. The staff is great -- gracious, helpful, knowledgeable. Impeccable service! The breakfast buffet is incredible! The variety and quality of the food is excellent. The views from the hotel rooms are great because there are not many tall buildings around. The hotel is on a tram line just a few stops from... More 

Was this review helpful? Yes 1
RobSna, Manager at Frankfurt Marriott Hotel, responded to this review

Warm Greetings Mr David_The_Blue, Nice to see that your stay with us was an enjoyable one. The hotel is very fortunate to have some awesome views from the guestrooms over the city skyline, which many refer to as " Main-hatten " i do tend to agree with you that the Breakfast is of an extremely high quality. Our philosphy continues... More 

Crystal Beach, Texas
Contributor
18 reviews 18 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Been here twice in the last two months. The hotel is easy to get to from the airport and is close to the major business and other sites in Frankfurt. For business meetings, the staff is very friendly and attentive. Snacks and refreshments are always available and there are a variety of meeting spaces. The Cross restaurant is available for... More 

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RobSna, Manager at Frankfurt Marriott Hotel, responded to this review

Dear Sir, Thank you for the positive feedback about the hotel and it's services. Our aim is to provide our guests with a wide variety of Dining options in the hotel along with excellent customer service so as to ensure that they choose Marriott the next time when visiting Frankfurt. Kind regards Rob Snaith Director of Room Operations More 

Manama, Bahrain
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed at this property a few times, and while I don't find the rooms that impressive the service is very good. As a Marriott Gold Member I am allowed to use the lounge, and their evening and morning food spreads are quite decent. I did have a shower that would back up and flood the bathroom floor -... More 

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RobSna, Manager at Frankfurt Marriott Hotel, responded to this review

Dear Sir, Thanks for taking time out to pass on your constructive feedback to us. I can assure you that the shower has been taken care of. Also the Fitness area has and is continually controlled to ensure the smooth running of all equiptment and machinery. I am glad to see that you enjoyed the Executive Lounge experience and it's... More 

Chicago Illinois
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here for a few nights while attending a conference and thoroughly enjoyed my stay. The staff at thus hotel are world class. I have stayed a hotels with higher ratings and far more money and want treated with the same great service at this hotel. There are choices for food and the hotel is conveniently located next to... More 

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RobSna, Manager at Frankfurt Marriott Hotel, responded to this review

Dear Sir, Thank you for the fantastic feedback regarding your recent stay with us in the hotel. We are extremely proud of the brilliant customer service which our team members display on a daily basis, so as to ensure that our guests are always well taken care of and continue to choose the Frankfurt Marriott hotel as their prefered home... More 

Sydney
Contributor
14 reviews 14 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for 5 nights for business. loved the service, location and staff. really enjoyed and have no hesitation to stay there again. Breakfast is lovely and dinner is wonderful. staff are very friendly. the place is clean.

Was this review helpful? Yes
RobSna, Manager at Frankfurt Marriott Hotel, responded to this review

Greetings Mr/s PXM055, It is good to see that your stay here in the hotel was a both pleasant and productive one. My belief for any business guest, the hotel proves to be one of the prefered destinations in the city. Whether you are meeting with colleagues in the Lobby area with it's Free Wifi, enjoying a business lunch in... More 

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