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Frankfurt Marriott Hotel

#20 of 268 Hotels in Frankfurt
Certificate of Excellence
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Hamburger Allee 2, 60486 Frankfurt, Hesse, Germany
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Frankfurt Marriott Hotel
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345 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
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  • English first
  • French first
  • German first
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    (97)
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Miami, Florida
Level Contributor
32 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Stay here!!! Great location and great property. 5 minutes by public transportation (S-Bahn) from main train station and good access to autobahn. Many restaurants and stores close by. The staff is outstanding as well. Guest rooms are comfortable and modern.

Was this review helpful? Yes 1
Dubai, United Arab Emirates
Level Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for the Ironman 2015 three weeks ago and I find the rooms very good. Though there's one thing I noticed , for an upscale hotel - they don't have a spare toothbrush in the bathroom where - normally hotels would provide? Not that I need it, but just a bit strange! And for the price we paid for... More 

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Chicago, United States
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel on 3 occasions in the past 3 years and I've always had a good experience staying there. I once had a conference there too. The rooms are nice, and the service is efficient. The location is somewhat far from the old town section, and will probably cost you 25-30 Euros in a cab! There are... More 

Was this review helpful? Yes 1
Guangzhou, China
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent location, breath taking view from room and lounge, 5min walk from Skyline Plaza (shoping mall) and metro, 1 min away from the bus('train!') station, walking distance to central bank (or about 9Euro to go there by taxi, 2Euro to go by bus). Hotel facility was nice and fresh, and staff was friendly and professional. Executive lounge service are nice... More 

Was this review helpful? Yes 1
Tokyo, Japan
2 reviews
5 of 5 stars Reviewed 1 week ago

I like staff's hospitality at the lounge and the food quality there. Bit different food for each night and never be bored for the quality, beverage selection was nice,。Just one more improvement to be needed for the excecutive floor, no bath tub are equipped for the whole floors.

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rob s, Manager at Frankfurt Marriott Hotel, responded to this review

Dear valued guest, It is nice to see that you enjoyed your stay with us in the hotel. The Executive Lounge is most definately one of the jewels of the hotel and a great location for Marriott Reward Elite members and an enticing reason why to reserve one of the hotel's premium rooms. The views are nothing less than spectacular... More 

Orlando, Florida
Level Contributor
89 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago

A bit tired around the edges but friendly and helpful service. An American Sports Bar restaurant was a surprise and the food and huge TV screens were great. They have the best ribs I've seen in a long time! In the commercial district most places closed on Sunday. There is a large new shopping mall within easy walk. The have... More 

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rob s, Manager at Frankfurt Marriott Hotel, responded to this review

Dear Tommie22, Glad to see that your stay was an enjoyable one with us. Champions Sports Bar is certainly a great place to visit while staying in the hotel. I must admit that the Ribs are also one of my personal favourites along with the great Hamburgers which are on offer. Kind regards and we look forward to welcoming you... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff was extremely friendly and helpful! Everyone spoke English, and the staff went of its way to accommodate us. My booking was under the wrong name and they took the time to sort it out. My phone was dead and I did not have an adapter, the attendant allowed me to use her charger and even offered to loan... More 

Was this review helpful? Yes 3
rob s, Manager at Frankfurt Marriott Hotel, responded to this review

Dear Mr Kevin B, Thank you for the kind comments regarding your stay within the hotel. It pleases me that the team were able to go above and beyond your expectations with regards the customer service which you received. Such high levels of customer service is something which we pride ourselves on and are fortunate to have such a great... More 

New York City, New York
Level Contributor
62 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel is perfectly fine, a bit out of the way from the city center though (~20-30 minute walk). Would stay here again because prefer Marriott over Hilton, etc... when traveling for business. Surely there are quality boutique hotels closer to the city center...though be careful in summer. I was there during a heat wave and heard plenty of tourists complaining... More 

Was this review helpful? Yes 3
rob s, Manager at Frankfurt Marriott Hotel, responded to this review

Dear GeneralShamu, I am glad to see that you had an enjoyable stay with us in the hotel. Frankfurt has had some extremely high temperatures this summer, another great reason to take a refreshing beverage in our Champions Sports Bar or outside on the Cross Terrace. Kind regards and we look forward to welcoming you back to the hotel. Rob... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Standard Marriott by most measures... some ok views from the upper levels. I ate in the more upscale lobby restaurant and ordered "just water" to keep my bill reasonable. They charged me over 14 euros for the water! I should have had a beer or two - it would have been cheaper! Later in the week, I ate at the... More 

Was this review helpful? Yes 1
Benedict P, Guest Relations Manager at Frankfurt Marriott Hotel, responded to this review

Dear Mr. Mark L. First of all I would like to thank you for sharing your recent experience on Tripadvisor. I was somewhat suprised about you comment regarding the water in our restaurants. We do offer regular prices compared to restaurants or other hotels. Thank you for your understanding. That your bathroom did not get refreshment and you had missed... More 

Harrisburg
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was nice. It was very affordable and was nice and quiet. It had a small parking lot but it was free. The hotel itself was clean and the staff was very friendly. The check-in snack for platinum guests was really nice. I have attached a picture. The hotel was not near the city center but was in a... More 

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rob s, Manager at Frankfurt Marriott Hotel, responded to this review

Dear cdomkokao, Nice to see that you enjoyed your stay with us. As a Platinum Rewards Member we value your loyalty and look forward to welcoming you back to the hotel. Kind regards Rob Snaith Director of Room Operations More 

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