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All 262 Frankfurt hotels

Holiday Inn Express Frankfurt City Hauptbahnhof

4.0 of 5 Hotel   |   Elbestrasse 7, 60329 Frankfurt, Hesse, Germany (Bahnhofsviertel)
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81%
Ranked #34 of 262 Hotels in Frankfurt
Certificate of Excellence 2014
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457 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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English first
Bristol, United Kingdom
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 1 week ago

This is a typical holiday inn express in a good location close to the center of Frankfurt - let down by dreadful service - We specifically called the hotel in advance to confirm if there was parking available prior to making our booking - we were advised, yes, it wouldn't be a problem. - On arrival (Saturday) - we were... More

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Contributor
12 reviews 12 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed at the this hotel for one night only. Be aware that if you drive there is limited parking in their secure car park (17 spaces?) and as we arrived very late at night, there were no spaces left. However, during the weekends only you can park on the streets surrounding the area for free. We had to drive... More

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Perth, Australia
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Clean hotel, lovely staff, let us check in early with no issues. Room came with basic continental breakfast. Good position - easy walking distance to most central areas of Frankfurt about a 35 euro taxi trip from the international airport

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London, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We were visiting Frankfurt for a wedding and wanted a convenient, clean, central hotel. We weren't disappointed! Our room was lovely and clean and had plenty of room for our family of 4. The staff were very friendly whenever we asked them a question. This location is ideal for the main train station but the location surroundings was not as... More

Was this review helpful? Yes 1
fraad, Junior Guest Service Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this review

Dear Big_balloon2013, Thank you for your wonderful online review. We are delighted to see that our hotel met your expectations and high standards. We are so pleased to see that we made you feel welcome during your stay and that we could provide you with a spacious room for your family. Thank you very much for your recommendation and we... More

Jakarta, Indonesia
Contributor
12 reviews 12 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel location was close to hauptbahnhof (approx 5-10 minutes walking). Surrounded by lots of restaurants, small shop and small groceries. I got connecting rooms (1 twin bed room & 1 double + sofa bed) for our family ---> great. The rooms size was OK, enough for us including big luggages. Tea coffee facilites was there. Bathroom was clean. I have... More

Was this review helpful? Yes 1
fraad, Junior Guest Service Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this review

Dear OinK_Chan, Thank you for your very high online rating. We are very glad to see that you enjoyed your stay in our hotel, and in particular our ideal location for going out to eat and for walking to the city centre for shopping. We are also very pleased to see that you enjoyed your rooms and that we were... More

Lingfield, United Kingdom
Contributor
20 reviews 20 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I have to feel really sorry for this hotel. The building and the rooms are excellent. Clean and excellent value for money, but the location is one to definitely avoid. Frankfurt contains all of its crack addicts and undesirables in one street. A needle exchange where all the crackheads converge on. It keeps them away from the main centre. Sadly... More

Was this review helpful? Yes 1
fraad, Junior Guest Service Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this review

Dear Papling, Thank you for your online review. We are so pleased to see that you enjoy the style and appearance of the hotel and that you would consider us great value for money. We are sorry to see that you felt less at ease in the surrounding area. The train station area maybe is a bit less appealing, but... More

Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The room was comfortable ,clean and quiet. However there is hardly any space to put anything . There are no drawers and the closet space very small. We were two in the room and could not unpack properly, so most of my clothes stayed in the suitcase as there was no room for them. The safe is so low that... More

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fraad, Junior Guest Service Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this review

Dear zurga7, Thank you for your online review, we greatly appreciate all guest feedback as this helps us to improve our services for you. We are sorry to see that you were not satisfied with your stay with us. We are terribly sorry to see that you found the room to be too small for two people. Our continental breakfast... More

Hamburg, Germany
Top Contributor
79 reviews 79 reviews
17 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is located about 15 min walking distance to the city center. The surroundings are not very appealing but they offer many food options. The hotel is well kept, simple modern decorated and offers parking. The rooms are normal in size and can fit a family of 4 but with small children. The bathroom is very small. The 1st... More

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fraad, Junior Guest Service Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this review

Dear dmejias, Thank you for your online review. We are glad that you were impressed by the style and appearance of the hotel. We are proud to provide our guests with a small, on-site garage charged at 15€ per night. We are terribly sorry to see that there was an issue with the air conditioning in your first room, but... More

Wilson, North Carolina
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 6, 2014

Great value and location. Nice to have AC during European trip. Stayed at beginning of trip and end of trip. Nice location to catch train, walk to many areas from hotel. Wifi had codes that you had to enter that were a little inconvenient.

Was this review helpful? Yes 1
fraad, Junior Guest Service Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this review

Dear chieffb, Thank you for your positive online rating. We are pleased to see that you were impressed by our great value for money and convenient location. The air conditioning is a great thing to have, especially during a hot summer in Germany and we are glad that this kept you cool and refreshed during your stay. We apologise for... More

houston
Top Contributor
52 reviews 52 reviews
27 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed August 2, 2014

The HIE Hauptbanhoff is a good choice for proximity to the train station and for a short stay. The area around the train station is gritty (and seedy on Moselstrasse) but the hotel is on the outskirts of the gritty area so once you get there, you will be fine. It's about a 10 min. walk from the train station... More

Was this review helpful? Yes
fraad, Junior Guest Service Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this review

Dear supermom 94, thank you for your positive online review. We are pleased to see that you enjoyed your short stay in our practical location and that you were pleased with the size and style of your room. We are sorry to see that you did not like the towels, however they have all recently been exchanged for newer ones.... More

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Additional Information about Holiday Inn Express Frankfurt City Hauptbahnhof

Address: Elbestrasse 7, 60329 Frankfurt, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Frankfurt > Bahnhofsviertel , Innenstadt
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Express Frankfurt City Hauptbahnhof 4*
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Also Known As:
Holiday Inn Express Frankfurt City Hauptbahnhof Hotel Frankfurt

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