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Holiday Inn Express Frankfurt City Hauptbahnhof

4.0 of 5
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Elbestrasse 7, 60329 Frankfurt, Hesse, Germany
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Holiday Inn Express Frankfurt City Hauptbahnhof
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673 Reviews from our TripAdvisor Community

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Manchester UK
Level Contributor
275 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hotel is very clean & the rooms are spacious & well-equipped. However, like so many European cities the area around the main station is a target for the flotsam & jetsam of society. It's such a shame but a symptom of 21st Century living. The hotel is perfect for short-stay visitors but the area is a big let-down

Helpful?
Thank Peter F
FRAAD, Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this review

Dear guest, First of all I would like to thank you very much for taking your time to share your valuable feedback regarding your recent stay with us. Your feedback is important for us and please rest assured that I have personally addressed the topics with the relevant department in order for us to grow, I do hope that this... More 

Level Contributor
101 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel was decent, clean, and served it's need. Just make sure that you park in their small parking lot and not the one across the street. I needed to leave at 4AM and it stayed locked until 7AM. Not the best way to start the day. Other than that the staff was friendly and the room was nice. Next... More 

Helpful?
Thank Patrick P
FRAAD, Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this review

Dear guest, First of all I would like to thank you very much for taking your time to share your valuable feedback regarding your recent stay with us. Your feedback is important for us and please rest assured that I have personally addressed the topics with the relevant department in order for us to grow, I do hope that this... More 

Armagh, United Kingdom
Level Contributor
77 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very good location within 5 minutes walk from the main train station and only 20 minutes over the Main river to the Sachsenhausen district where all the bars and restaurants are. it is possible to get a taxi, but we felt safe enough to walk around the area even at night. The hotel itself was first class with very pleasant... More 

Helpful?
Thank TJMac_10
FRAAD, Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this review

Dear guest, Thank you for your positive comment about the hotel. We are glad to read that you enjoyed your stay with us. Your positive remarks will be forwarded to our collegues, as this is the best motivation. We would be very grateful to welcome you back soon. Kind regards from Frankfurt, Dieter Esslinger More 

Reykjavik, Iceland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

... but without any character. Excellent location if you're walking. Breakfast selection very poor AND NO BACON! Not sure what else to say which says a lot about a hotel without a character. Close to main train station so the area is not the most clean but with að short walk you're downtown where the homeless people look much better.

Helpful?
Thank Óskar Þ
FRAAD, Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this review

Dear guest, First of all I would like to thank you very much for taking your time to share your valuable feedback regarding your recent stay with us. Your feedback is important for us and please rest assured that I have personally addressed the topics with the relevant department in order for us to grow, I do hope that this... More 

Trim Co. Meath
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel proved to be so convenient. 5 mins walk from the Hauptbanhoff . The staff were very friendly and the hotel policy seems to be to do anything to make their customers happy. (Lovely fun Polish guy on reception) Perhaps because this area is considered not to be too salubrious they are conscious of this, though we never saw... More 

Helpful?
Thank Steeplerose
FRAAD, Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this review

Dear guest, Thank you for your positive comment about the hotel. We are glad to read that you enjoyed your stay with us. Your positive remarks will be forwarded to our collegues, as this is the best motivation. We would be very grateful to welcome you back soon. Kind regards from Frankfurt, Dieter Esslinger More 

Sunderland, North East
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Usually hard to find fault with the main city Hotel Chains and this one is no different. The Hotel is in a bustling area of the city, easily accessible by car and 5 minutes on foot from the main train station. Parking is available on site for €15. There are many bars, shops, restaurants and other nightlife attractions in the... More 

Helpful?
Thank dananthquinn
FRAAD, Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this review

Dear guest, Thank you for your positive comment about the hotel. We are glad to read that you enjoyed your stay with us. Your positive remarks will be forwarded to our collegues, as this is the best motivation. We would be very grateful to welcome you back soon. Kind regards from Frankfurt, Dieter Esslinger More 

Liverpool, United Kingdom
Level Contributor
43 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed for one night as attending Heimtex fair. Room was ok, the sofa bed wasn't made up on arrival but done whilst out. I managed to sleep but my colleague struggled due to the extent of noise from outside. Thicker window pains would be worthwhile as quite a lively neighbourhood. Italian restaurant across the road was fantastic! Breakfast good selection... More 

Helpful?
Thank Lauren1085
FRAAD, Inhaber at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this review

Dear guest, First of all I would like to thank you very much for taking your time to share your valuable feedback regarding your recent stay with us. Your feedback is important for us and please rest assured that I have personally addressed the topics with the relevant department in order for us to grow, I do hope that this... More 

Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Reasonable walking distance from Main train station. Long distance from shopping center area but nice to walk through Financial center ( big Euro sign ). Many fast food restaurants around the hotel. Hard to find out supermarket there. Many restaurants held by people from middle east. Easy to buy some hot foods around. Spend 3 nights with breakfasts, free WiFi.... More 

Helpful?
Thank teresakamans
FRAAD, Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this review

Dear guest, First of all I would like to thank you very much for taking your time to share your valuable feedback regarding your recent stay with us. Your feedback is important for us and please rest assured that I have personally addressed the topics with the relevant department in order for us to grow, I do hope that this... More 

Hong Kong, China
Level Contributor
9 reviews
2 of 5 stars Reviewed January 8, 2016 via mobile

I arrived this area and the driver told me it is a very dangerous and take care of everthing. It is actually a messy area. Even the hotel is a well known hotel, and I have bad feeling and changed my hotel in next day.

Helpful?
Thank Ivy C
FRAAD, Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this review

Dear guest, First of all I would like to thank you very much for taking your time to share your valuable feedback regarding your recent stay with us. Your feedback is important for us and please rest assured that I have personally addressed the topics with the relevant department in order for us to grow, I do hope that this... More 

Fairfield, Connecticut
Level Contributor
292 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
4 of 5 stars Reviewed December 28, 2015

We made reservations here last minute as the hotel we were going to stay in was the "red light district". This hotel is a short walk to the Hauptbahnhof. The neighborhood is full of Turkish restaurants and is a short walk to most of the sights in central Frankfurt. The rooms were very large by European standards. Beautiful modern bathrooms.... More 

Helpful?
Thank Stephen P
FRAAD, Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this review

Dear guest, Thank you for your positive comment about the hotel. We are glad to read that you enjoyed your stay with us. Your positive remarks will be forwarded to our collegues, as this is the best motivation. We would be very grateful to welcome you back soon. Kind regards from Frankfurt, Dieter Esslinger More 

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