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Holiday Inn Express Frankfurt City Hauptbahnhof

4.0 of 5
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Elbestrasse 7, 60329 Frankfurt, Hesse, Germany
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Holiday Inn Express Frankfurt City Hauptbahnhof
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Ranked #51 of 267 Hotels in Frankfurt
A recent review
3 of 5 stars reviewed yesterday
Rocketeer2 Arusha, Tanzania
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578 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Arusha, Tanzania
Level Contributor
96 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed yesterday NEW

The location is probably the best thing about this hotel. Not much that makes this hotel stand out from any other Holiday Inn Express. Breakfast was OK but again it was just so boring. Room was on the small side but clean. Tons of places to eat within minutes walking distance. Very lively area.

Was this review helpful? Yes 1
Greater London, United Kingdom
Level Contributor
3 reviews
1 of 5 stars Reviewed 4 days ago NEW

Stayed here for 5 nights on a business trip. After the second or third day of staying there I noticed that my legs were itching and this was the only place in which I had drank water which wander in a bottle... Non the less, I got ringworms from the drinking water at the breakfast!

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FRAAD, Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this review

Dear aarghashi, thank you for your Feedback. Incomprehensible you did not inform anyone of the Hotel staff, about your concern regarding the water. I'm have tell you that I can't follow your complaint, as the water which is provided at the Hotel has drinking Quality all over the property and fulfilles the high German Quality Standard. The water provided at... More 

Bangalore
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

GREAT LOCATION JUST NEAR MAIN RLY STN. Rooms are excellent, very spacious and superb. May be you can avoid rooms facing road. Many Indian restaurants are just 5 minutes by walk. You can even reach airport in 30 minutes max by road.

Was this review helpful? Yes 1
FRAAD, Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this review

Dear Hotel Guest, Thank you for taking the time to write us an online feedback of your stay in Holiday Inn Express Frankfurt City. We are very pleased to read that the location of the hotel and the rooms were to your liking and convenience. We hope we can welcome you again in the near future. Kind regards, Dieter Esslinger... More 

London
Level Contributor
102 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed 1 week ago

nothing special, but also nothing awful about this place. Staff are pleasant, rooms are clean (if not a little hot, A/C operated on the keycard, so is very warm when you enter the room in summer months), bed ok Breakfast again was adequate and enjoyable. I would echo other reviewer's comments regarding location, inasmuch as it appears to be in... More 

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FRAAD, Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this review

Dear Hotel Guest TerryOB, Thank you for the kind and honest online feedback of your stay in Holiday Inn Express Frankfurt City. We are very pleased to read that the service, the room and the location of the hotel was to your liking and convenience. We hope we can welcome you again in the near future. Kind regards, Dieter Esslinger... More 

Melbourne, Australia
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for 2 nights as a family in a room on the top floor (4th). The room was clean and contemporary. The beds were comfortable. Breakfast was typically continental and good. Whilst located in a less than savoury area with drunks and homeless, the security within the hotel was high so there was no issue. The location is convenient... More 

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FRAAD, General Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this review

Dear Hotel Guest ziggy_dog_8, Thank you for taking the time to write us a honest and positive online feedback of your stay in Holiday Inn Express Frankfurt City. We are very glad to read that the hotel itself, the location and the service was to your liking and convenience. We hope we can welcome you again in the near future.... More 

Sydney, Australia
2 reviews
5 of 5 stars Reviewed 4 weeks ago

This hotel was an excellent place to stay in Frankfurt. The hotel was within walking distance to the Hauptbahnhof. Both the hotel and rooms were immaculate in cleanliness and presentation and the staff were all extremely helpful. I stayed here on and off for several days. Perhaps the area is a little gritty as is the case near any city... More 

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FRAAD, Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this review

Dear Hotel Guest Senio1575, Thank you for taking the time to write us a feedback of your stay in Holiday Inn Express Frankfurt City. We are very pleased to read that the location, service and the cleanliness of the hotel were to your liking and convenience. We hope we can welcome you again in the near future. Kind regards, Dieter... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 30, 2015 via mobile

I'm giving this a low rating because of the BAD LOCATION. To be fair, everything else was fine- the staff were friendly and there was extra security- but the location was just awful and not worth it. This hotel is less than two streets over from the Main Street of a Red Light district larger than Amsterdam's and known for... More 

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FRAAD, Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this review

Dear Hotel Guest emparr100, Thank you for taking the time to write us an online feedback of your stay in Holiday Inn Express Frankfurt City. We are very pleased to read that the hotel facilities and the service of our staff were to your liking. We would like to apologize for the bad impression that you have experience with Frankfurt.... More 

Woking, United Kingdom
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 28, 2015 via mobile

Here for a 2 night stay on business I found the hotel comfortable, clean and well situated. The wireless internet speeds were quite slow for today's applications, but was free which is always a bonus. There is not much to get excited about otherwise, but definitely a decent choice near the main station when passing through.

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FRAAD, Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this review

Dear Hotel Guest Richard M, Thank you for taking the time to write us an online feedback of your stay in Holiday Inn Express Frankfurt City. We are very pleased to read that you have like the location and the comfort of the hotel. We hope we can welcome you again in the near future. Kind regards, Dieter Esslinger General... More 

Level Contributor
83 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed May 22, 2015

lovely atmosphere. good food and hotel staff is soft spoken. comfortable rooms. value for money and good for short business trip. I enojoyed my stay at the hotel. feel at home. easy to reach from airport.

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FRAAD, General Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this review

Dear Guest kavindra929, Thank you for taking the time to write us a online feedback of your stay in Holiday Inn Express Frankfurt City. We are very pleased to read that the atmosphere, service and comfort of the rooms were to your liking and satisfaction. We hope we can welcome you again in the near future. Kind regards, Dieter Esslinger... More 

Athens, Greece
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 7, 2015

After our first visit (Nov. 2011) we returned this May (2015). The same beautiful hotel and now free internet!!! (no free internet was my complaint on my first visit!). This time, even the neighborhood was better (more people at night!) beacause of some new restaurants and bars that have opened nearly!!

Was this review helpful? Yes 1
FRAAD, Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this review

Dear Kyrakn, thank you for staying with us again ! We are very please to read that you choose our hotel a second time, because you liked it so much at first time ! Hopefully, we are going to see you even a third time ! Kind regards, Dieter Esslinger Hotel Manager Holiay Inn Express Frankfurt City Hauptbahnhof More 

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