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All 262 Frankfurt hotels

Holiday Inn Express Frankfurt City Hauptbahnhof

4.0 of 5 Hotel   |   Elbestrasse 7, 60329 Frankfurt, Hesse, Germany (Bahnhofsviertel)
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Ranked #32 of 262 hotels in Frankfurt
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
zurga7 Washington DC, District of Columbia
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450 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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English first
Lingfield, United Kingdom
Contributor
20 reviews 20 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I have to feel really sorry for this hotel. The building and the rooms are excellent. Clean and excellent value for money, but the location is one to definitely avoid. Frankfurt contains all of its crack addicts and undesirables in one street. A needle exchange where all the crackheads converge on. It keeps them away from the main centre. Sadly... More

Was this review helpful? Yes 1
Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

The room was comfortable ,clean and quiet. However there is hardly any space to put anything . There are no drawers and the closet space very small. We were two in the room and could not unpack properly, so most of my clothes stayed in the suitcase as there was no room for them. The safe is so low that... More

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Hamburg, Germany
Top Contributor
79 reviews 79 reviews
17 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is located about 15 min walking distance to the city center. The surroundings are not very appealing but they offer many food options. The hotel is well kept, simple modern decorated and offers parking. The rooms are normal in size and can fit a family of 4 but with small children. The bathroom is very small. The 1st... More

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Wilson, North Carolina
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Great value and location. Nice to have AC during European trip. Stayed at beginning of trip and end of trip. Nice location to catch train, walk to many areas from hotel. Wifi had codes that you had to enter that were a little inconvenient.

Was this review helpful? Yes 1
fraad, Junior Guest Service Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this review

Dear chieffb, Thank you for your positive online rating. We are pleased to see that you were impressed by our great value for money and convenient location. The air conditioning is a great thing to have, especially during a hot summer in Germany and we are glad that this kept you cool and refreshed during your stay. We apologise for... More

houston
Top Contributor
50 reviews 50 reviews
26 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The HIE Hauptbanhoff is a good choice for proximity to the train station and for a short stay. The area around the train station is gritty (and seedy on Moselstrasse) but the hotel is on the outskirts of the gritty area so once you get there, you will be fine. It's about a 10 min. walk from the train station... More

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fraad, Junior Guest Service Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this review

Dear supermom 94, thank you for your positive online review. We are pleased to see that you enjoyed your short stay in our practical location and that you were pleased with the size and style of your room. We are sorry to see that you did not like the towels, however they have all recently been exchanged for newer ones.... More

Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a great location for train travel. Within blocks of the main train station. A short walk to old town with great restaurants. Great breakfast for an express hotel. The only negative, poor wireless. Great security with key card entry.

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fraad, Junior Guest Service Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this review

Dear Bearden23, Thank you for your online review. We are delighted to see that you were able to benefit from our convenient location, both close to the train station and the inner city attractions. We are sorry to see that you were less impressed with our free wifi; we are currently working with our internet provider to improve this service... More

New York City, New York
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My biggest gripe is with the service here. As you'll see below, the hotel manager will respond to this review with a pretty generic and bland response about how they are thankful that I've chosen to stay here and they are sorry for the issue that arose during my stay. I say, well then why didn't you care enough to... More

Was this review helpful? Yes 1
fraad, Junior Guest Service Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this review

Dear Venkata B, thank you for taking the time to inform us about your recent stay. We are terribly sorry to see that your phone was not working during your stay, unfortunately we had a power cut which affected the wifi services and telephones throughout the hotel. We contacted the necessary technicians of course who were able to resolve the... More

San Antonio, Texas
Contributor
14 reviews 14 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a very modern hotel with small but nice bathroom, large shower, and air conditioned. Location is not in the prettiest part of town, but convenient. The rooms are huge, but beds, TV, and towels are small. Parking is limited. Service is spotty. Each of the six or seven times we've stayed here there has been something wrong, either... More

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fraad, Junior Guest Service Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this review

Dear mm62, Thank you for your online review. We are pleased to see that you enjoy the modern and stylish appearance of our hotel. The hotel is located on a smaller, quieter street near quite a few restaurants but still might seem unappealing, although certainly very practical. Parking in a large city can be difficult, but luckily we have a... More

Melbourne, Australia
Top Contributor
151 reviews 151 reviews
65 hotel reviews
230 helpful votes 230 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Needed on an overnight stay near the Hauptbahnoff in Frankfurt after a trip up from Geneva on DB Bahn. Welcoming staff, spotless room with everything you might need, including aircon just 500 metres from the train station. Really good breakfast, and quite well thought out security of access etc Great shower, and desk to work at. Recommended.

Was this review helpful? Yes 1
fraad, Junior Guest Service Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this review

Dear travellingchef, Thank you for writing an online review about your recent stay. We are pleased to see that our location made our hotel a suitable choice for your overnight stay. We are glad to see that you were made to feel at home and that you felt the facilities provided were practical and sufficient which made your stay even... More

Saskatoon, Canada
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Holiday Inn Express Frankfurt City Hauptbahnhof recently and loved the hospitality we recieved. The reception staff were able to speak English to us which really helped in our stay as we do not speak any German. The free breakfast was delicous and and I believe much better than the North American Holiday Inn Expresses I've stayed... More

Was this review helpful? Yes 1
fraad, Junior Guest Service Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this review

Dear Rick Z, Thank you for your kind words and high rating. We are delighted to see that you were so impressed with your recent stay. Our continental breakfast buffet is free of charge for all our guests to make sure you get the best start to your day, and we are pleased to see that this was the case!... More

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Additional Information about Holiday Inn Express Frankfurt City Hauptbahnhof

Address: Elbestrasse 7, 60329 Frankfurt, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Frankfurt > Bahnhofsviertel , Innenstadt
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Express Frankfurt City Hauptbahnhof 4*
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Also Known As:
Holiday Inn Express Frankfurt City Hauptbahnhof Hotel Frankfurt

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Wheelchair access
Hotel Style
#21 Luxury Hotel in Frankfurt #23 Romantic Hotel in Frankfurt #25 Business Hotel in Frankfurt
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Frankfurt City Hauptbahnhof. In the heart of Frankfurt, next to the “main station Frankfurt“, the new Holiday Inn Express Frankfurt City Hauptbahnhof Hotel recently opened in March 2011. Just a few minutes walk to the city centre and famous sights of Frankfurt like the Opera Frankfurt, the Staedel Museum, the German Museum of Architecture, the Goethe House or St. Leonhards’ Church. The Holiday Inn Express Frankfurt City Hauptbahnhofis the perfect place to stay to discover the famous business city Frankfurt am Main. Our 116 comfortable air-conditioned, non smoking bedrooms, with flat screen colour TV, offer a telephone, a safe, high speed Wi-Fi internet connectivity, hairdryer and tea and coffee making facilities. Our continental breakfast buffet is included. We have integrated the dynamic philosophy of the Holiday Inn Express brand into the meetings sector and look forward to your request for a professionally run conference. 1 modern meeting room, 25m² with air conditioning is available for your meeting.We are looking forward to your visit at the Holiday Inn Express Frankfurt City Hauptbahnhof! ... more   less 
Number of rooms
116

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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